Sanitizer Plus Manual May 2015
Sanitizer Plus Manual May 2015
Water Conditioners
TABLE OF CONTENTS
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Start-up Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Your Sanitizer Series water conditioners are precision built, high quality products. These units will deliver
conditioned water for many years to come, when installed and operated properly. Please study this manual carefully
and understand the cautions and notes before installing. This manual should be kept for future reference. If you have
any questions regarding your water conditioner, contact your local dealer or Water-Right at the following:
Water-Right, Inc.
1900 Prospect Court • Appleton, WI 54914
Phone: 920-739-9401 • Fax: 920-739-9406
PREINSTALLATION INSTRUCTIONS FOR DEALERS:
The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose,
exchange capacity and salt dose refill time.
The dealer should read this page and guide the installer regarding hardness, day override, and time of
regeneration, before installation:
WATER SOFTENERS:
During operation, the normal user display is time of day and gallons per minute.
Flow Rate, Capacity Remaining and Days to a Regeneration are optional displays but are not normally
used. Each of these can be viewed by pressing next to scroll through them. When stepping through any
programming, if no buttons are pressed within 5 minutes, the display returns to a normal user display.
Any changes made prior to the 5 minute time out are incorporated.
To quickly exit any Programming, Installer Settings, etc., press set clock. Any changes made prior to
the exit are incorporated. If desired, two regenerations within 24 hours are possible with a return to
the preset program. To do a double regeneration:
1. Press the regen button once. “REGEN TODAY” will flash on the display.
2. Press and hold the regen button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate one more time
at the preset.
BYPASS VALVE:
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure
in order to perform control valve repairs or maintenance. The 1” full flow bypass valve incorporates four
positions, including a diagnostic position that allows a service technician to have pressure to test a system
while providing untreated bypass water to the building. Be sure to install bypass valve onto main control
valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass. The bypass
body and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are
self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O” Rings can
easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow
shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to
operate in four positions.
3
1. N
ORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow
indicated by the engraved arrows on the control valve. Water flows through the control valve for normal
operation of a water softener. During the regeneration cycle this position provides regeneration water to
the unit, while also providing untreated water to the distribution system (Fig. 1).
2. B
YPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is
isolated from the water pressure in the plumbing system. Untreated water is supplied to the building
(Fig. 2).
3. D
IAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle
points to the center of bypass valve. Untreated supply water is allowed to flow to the system and to the
building, while not allowing water to exit from the system to the building (Fig. 3). This allows the service
technician to draw brine and perform other tests without the test water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. S
HUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle
points away from the control valve. The water is shut off to the building. The water treatment system will
depressurize upon opening a tap in the building. A negative pressure in the building combined with the
softener being in regeneration could cause a siphoning of brine into the building. If water is available
on the outlet side of the softener, it is an indication of water bypassing the system (Fig. 4)
(i.e. a plumbing cross-connection somewhere in the building).
Figure 1 Figure 2
Figure 3 Figure 4
4
INSTALLATION:
GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments.
There is a small amount of “give” to properly connect the piping, but the water softener is not designed to
support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may
be used on black “O” Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red
or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1” NPT
inlet and and outlet, the brine line connection at the control valve, and on the threads for the drain line
connection. Teflon® tape is not used on the nut connections or caps because “O” Ring seals are used.
The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service
Wrench, #CV3193-01. If necessary pliers can be used to unscrew the nut or cap. Do not use a pipe wrench
to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS
• water pressure – 25-100 psi • current draw is 0.5 amperes
• water temperature – 33-100°F (0.5-37.7°C) • the plug-in transformer is for dry locations only
• electrical – 115/120V, 60Hz uninterrupted outlet
• the tank should be on a firm level surface
1. The distance between the drain and the water conditioner should be as short as possible.
2. Since salt must be periodically added to the brine tank, it should be located where it is easily accessible.
3. D
o not install any water conditioner with less than 10 feet of piping between its outlet and the inlet
of a water heater.
4. D
o not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected
to room temperatures under 33°F.
5. D
o not subject the tank to any vacuum, as this may cause an “implosion” and could result in leaking. If
there is a possibility a vacuum could occur, please make provision for a vacuum breaker in the installation.
5
6. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before
beginning plumbing. Make provisions to bypass outside hydrant and cold hard water lines at this
time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right
rear as you face the unit. There are a variety of installation fittings available. They are listed under
Installation Fitting Assemblies, page 24-25. When assembling the installation fitting package (inlet
and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O”
Ring. Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder
joints should be cool and solvent cements should be set before installing the nut, split ring and “O”
Ring. Avoid getting solder flux, primer, and solvent cement on any part of the “O” Rings, split rings,
bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a
copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with
all applicable local codes.
7. D
RAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints
near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6”
between the drain line flow control fitting and solder joints. Failure to do this could cause interior
damage to the flow control. Install a 1/2” I.D. flexible plastic tube to the Drain Line Assembly or discard
the tubing nut and use the 3/4” NPT fitting for rigid pipe (recommended). If the backwash rate is
greater than 7 gpm, use a 3/4” rigid drain line. Where the drain line is elevated but empties
into a drain below the level of the control valve, form a 7” loop at the discharge end of the line so
that the bottom of the loop is level with the drain connection on the control valve. This will provide an
adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure
adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead
sewer line, a sink-type trap must be used. Run drain tube to its discharge point in accordance with
plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices.
NOTE: Drain line nut will not be supplied for units having a backwash rate greater than 7 gpm.
8. B
RINE TANK CONNECTION: Install the 3/8” O.D. polyethylene tube from the Refill Elbow to the
Brine Valve in the brine tank.
9. O
VERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow
could damage furnishings or the building structure. Your softener is equipped with a brine tank safety
float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction,
however, an overflow line connection will direct the “overflow” to the drain instead of spilling on
the floor where it could cause considerable damage. This fitting is an elbow on the side of the brine
tank. Attach a length of 1/2” I.D. tubing to fitting and run to drain. Do not elevate overflow line
higher than 3” below bottom of overflow fitting. Do not “tie” this tube into the drain line of the control
valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub.
Allow an air gap as per the drain line instructions.
CAUTION: N
ever insert a drain line into a drain, sewer
line, or trap. Always allow an air gap
between the drain line and the wastewater
to prevent the possibility of sewage being
back-siphoned into the conditioner.
6
PROGRAMMING PROCEDURES:
1. Set time of day:
Time of day should only need to be set after extended power outages or when daylight saving time begins
or ends. If an extended power outage occurs, the time of day will flash on and off indicating that the time
should be reset.
STEP 2 – C
URRENT TIME (HOUR): Set the hour of the day using + or — buttons.
AM/PM toggles after 12. Press next to go to step 3.
STEP 3 – C
URRENT TIME (MINUTES): Set the minutes using + or — buttons. If it is desired to
back up to the previous step press regen button once. Press next to go to step 4.
STEP 4 – C
URRENT DAY: Set the day of the week using + or — buttons. Pressing next will exit
set clock and return to the general operating display (page 10).
1 2 TIME HOUR
SET
2:00 AM
3 TIME MINUTES
4 CURRENT DAY
SET SET
MON
2. Programming:
NOTE: The manufacturer has preset the unit so that the gallons between regenerations will be
automatically calculated after the hardness is entered.
SET
20 GR SET
6
STEP 4 – R
EGENERATION HOUR: The manufacturer has factory
4 REGEN TIME HOUR
set 2:00 A.M. as the default. This is the hour of day for
regeneration and can be reset by using + or — buttons.
SET
2:00 AM
STEP 5 – R
EGENERATION MINUTES: Set the minutes using + or —
5 REGEN TIME MINUTES
buttons. Press next to go to step 6. Press regen to return to
previous step. To initiate an immediate manual regeneration,
SET
2:00 AM
press and hold the regen button for three seconds. The
system will begin to regenerate immediately. The control
may be manually stepped through the regeneration cycles by
pressing regen.
6 ALARM BUZZER
STEP 6 – A
LARM BUZZER: The manufacturer has factory set
“ON” as the default. Alarm will sound immediately after
SET
ON
regeneration if there is no salt or if another error has occurred.
Turn the alarm “OFF” or “ON” using + or — buttons. Press
next to exit installer programming.
STEP 7 – D
ISPLAY BACKLIGHT: The manufacturer has factory set
7 LIGHT NORMALLY
“ON” as the default. Turn the light “OFF” or “ON” using +
or — buttons. “OFF” will turn display backlight off after five
SET
ON
minutes of keypad inactivity.
Press next to exit installer programming.
8
3 CAPACITY REMAINING 4 DAYS TO A REGEN
GPM
8 1600GAL GPM
8 3
If the system has called for a regeneration that will occur at the preset time of regeneration,
the words “REGEN TODAY” will appear on the display.
If a water meter is installed, “GPM” flashes on the display when water is being treated,
indicating gallons per minute going through the system.
2. R
EGENERATION MODE: Typically a system is set to regenerate
REGENERATION MODE
at a time of no water usage. If there is a demand for water when
the system is regenerating, untreated water will be delivered. BACKWASH
When the system begins to regenerate, the display will change
to include information about the step of the regeneration process 8:22
and the time remaining for that step to be completed. The system
runs through the steps automatically and will reset itself to provide
treated water when the regeneration has been completed.
3. M
ANUAL REGENERATION: Sometimes there is a need to
regenerate before the control valve calls for it. This may be
needed if a period of heavy water use is anticipated or when MANUAL REGENERATION
the system has been operated without salt. REGEN TODAY and TIME OF DAY
will flash alternately if a regeneration
• To initiate a manual regeneration at the next preset is expected tonight.
regeneration time, press and release regen. The words
“REGEN TODAY” will flash on the display to indicate
REGEN TODAY MON
that the system will regenerate at the next regeneration
time (set in Programming, steps 4 and 5). If you pressed
the regen button in error, pressing the button again will
GPM
8 2:40 PM
O
nce a manual regeneration is initiated, the unit will go into the FILL position. This position allows
water to enter the brine tank until it reaches the proper level. Once this position is complete, you will
notice a 240 Minute (4 hours) SOFTENING position. This 4-hour window allows the salt to dissolve
and achieve proper brine strength. During these FILL and SOFTENING positions, you will have softened
water available for use. Once the unit advances to the BACKWASH position and subsequent positions
thereafter (see Start Up Instructions for regeneration sequence), the water softener will deliver water,
but it will be untreated.
I MPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual
regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00
p.m. (with typical setting) on the night that regeneration is to occur. This noise is only the brine tank
filling and at no time during this process will you be without treated water.
9
4. P
OWER LOSS AND BATTERY REPLACEMENT:
The AC transformer comes with a 15 foot power cord and is BATTERY REPLACEMENT
designed for use with the control valve; the transformer should
only be used in a dry location.
In the event of a power outage, the control valve will remember
all settings and time of day. If an extended power outage occurs,
the control valve will keep time of day until the battery is depleted.
When the battery becomes depleted, the only item that needs to
be reset is the time of day and will be indicated by the time of
day flashing. All other settings are permanently stored in the
nonvolatile memory.
If a power loss occurs and the time of day flashes, this indicates
that the battery is depleted. The time of day should be reset and
the non-rechargeable battery should be replaced. The battery is a
3 Volt Lithium Coin Cell type 2032 and is readily available at most
stores. To access battery location, remove front cover (see diagram
on page 14 for battery location).
5. C
HECK SALT INDICATOR AND AUDIBLE ALARM: This control valve is equipped with a Low Salt
Warning to alert homeowners that the system is operating in a low salt condition. This usually indicates
that the salt level in the brine tank is too low to operate properly. If “CHECK SALT” appears on the
screen, there will usually be an audible alarm that sounds also (if turned on), alerting you to these
conditions.
To turn off alarm: If the audible alarm sounds due to a low salt condition, press any button on the
face of the control valve to turn off. If salt is not added to the brine tank before the next regeneration, the
CHECK SALT indicator will alarm again.
IMPORTANT: If you feel that the salt level is adequate (at least 1/3 full) in the brine tank, please contact
the dealer that installed your system for service. ERROR
6. E
RROR MESSAGE: If the word “ERROR” and a number are
alternately flashing on the display record the number and contact
your dealer for help. This indicates that the control valve was not
able to function properly.
7. B
RINE TANK MAINTENANCE AND SALT: Refill the brine tank
as necessary, making sure at least 1/3 of the brine tank is full at all
times. Without proper salt levels, the water softener may not operate properly.
B
ecause “typical” settings of this water softener include a dry salt storage feature (no water in brine tank
between regeneration), the manufacturer recommends the use of solar salt for best results. The brine tank
is manufactured for the use of solar, pellets or rock salt. Do not use block salt. If pellet or rock salt is
used, a cleaning of the brine tank every six months is recommended. If the dry salt storage feature is not
being utilized, block salt may be used.
CAUTION: Do not use any resin cleaners, nor place any resin cleaners
into the brine tank. Furthermore, do not use any salt that
indicates it is an iron cleaning salt or that contains any
cleaning additives. This may be harmful to the water softener
and for human consumption. Consult dealer for proper
cleaning instructions.
10
START-UP INSTRUCTIONS:
• After installation is complete, rotate bypass handles to bypass mode (see Fig.2 on page 4).
• Turn on water and check for leaks.
• Fully open a cold water faucet — preferably a laundry sink or bathtub without an aerator.
• Allow water to run until clear to rid pipes of debris which may have occurred during installation.
System regeneration sequence is in the following order. (If it is desired to change this sequence, please
refer to the Dealer Manual or contact the manufacturer.)
1) BRINE TANK REFILL
2) 4 HOURS (240 minutes) OF SOFTENING MODE WHILE SALT IS
DISSOLVING
3) BACKWASH
4) BRINE DRAW AND SLOW RINSE
5) FAST RINSE
6) END (return to service)
The system is now ready for filling with water and for testing.
ith the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation
1. W
where the display shows either the time of day or the gallons remaining, manually add 3” of water to
the regenerant tank.
NOTE: If too much water is put into the brine tank during softener start up, it could result in a
“salty water” complaint after the first regeneration.
D
uring the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it
with the correct preset amount.
2. W
ith the softener in bypass mode, press and hold the regen button until the motor starts. Release
button. The display reads “FILL” and the remaining time in this step is counting down. Since the
regenerant tank was already filled in Step 1 press regen again and the display will read SOFTENING
240 (During a full regeneration this will be a 4 hour period for salt to dissolve). Press regen again to
put the valve into “BACKWASH.” Once valve has stopped in position, unplug the transformer so that
the valve will not cycle to the next position. Open the inlet handle of the bypass valve
very slightly allowing water to fill the tank slowly in order to expel air.
3. W
hen the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve.
Restore power and momentarily press the regen button to advance the control to the “BRINE” position.
4. T he bypass is now in the diagnostic mode (Fig. 3 on page 4). Check to verify that water is being
drawn from regenerant tank with no air leaks or bubbles in the brine line. There should be a slow flow
to the drain.
5. M
omentarily press regen again until the display reads “RINSE.” There should be a rapid flow to the
drain. Unplug transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear and
without air. While the unit is rinsing load the brine tank with water softener salt. Restore power.
lace bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass
6. P
handle. Press regen and the unit will return to the service position with time of day being displayed.
11
TROUBLESHOOTING GUIDE
PROBLEM CAUSE CORRECTION
A. No power at electric outlet A. Repair outlet or use working outlet
B. Control valve power adapter not plugged into
B. P
lug power adapter into outlet or connect
outlet or power cord end not connected to PC
power cord end to PC board connection
1. N
o display on board connection
PC board C. Verify proper voltage is being delivered to
C. Improper power supply
PC board
D. Defective power adapter D. Replace power adapter
E. Defective PC board E. Replace PC board
A. Power adapter plugged into electric outlet
A. Use uninterrupted outlet
controlled by light switch
B. Tripped breaker switch and/or tripped GFI B. Reset breaker switch and/or GFI switch
2. P
C board does not
display correct time C. Reset time of day. If PC board has battery
of day back up present the battery may be depleted.
C. Power outage
See front cover and drive assembly drawing
for instructions.
D. Defective PC board D. Replace PC board
A. Turn bypass handles to place bypass in
A. Bypass valve in bypass position
service position
B. Meter is not connected to meter connection on B. C
onnect meter to three pin connection labeled
3. D
isplay does not PC board METER on PC board
indicate that water is
flowing. Refer to user C. Remove meter and check for rotation or
C. Restricted/stalled meter turbine
instructions for how the foreign material
display indicates water D. Meter wire not installed securely into three D. Verify meter cable wires are installed securely
is flowing. pin connector into three pin connector labeled METER
E. Defective meter E. Replace meter
F. Defective PC board F. Replace PC board
A. Reset time of day. If PC board has battery
back up present the battery may be depleted.
A. Power outage
See front cover and drive assembly drawing
for instructions.
4. C
ontrol valve B. Time of day not set correctly B. Reset to correct time of day
regenerates at wrong
C. Time of regeneration set incorrectly C. Reset regeneration time
time of day
D. Control valve set at “on 0” (immediate D. Check programming setting and reset to
regeneration) NORMAL (for a delayed regen time)
E. Control valve set at “NORMAL + on 0” E. Check programming setting and reset to
(delayed and/or immediate) NORMAL (for a delayed regen time)
A. Reset time of day. If PC board has battery
5. T ime of day flashes on back up present the battery may be depleted.
A. Power outage
and off See front cover and drive assembly drawing
for instructions.
6. Control valve does not
regenerate automatically A. Broken drive gear or drive cap assembly A. Replace drive gear or drive cap assembly
when the correct button(s)
is depressed and held.
B. Broken piston rod B. Replace piston rod
For timeclock valves the
buttons are s & t.
For all other valves the C. Defective PC board C. Defective PC board
button is REGEN.
12
PROBLEM CAUSE CORRECTION
A. T urn bypass handles to place bypass in
A. Bypass valve in bypass position
service position
7. Control valve does not B. Meter is not connected to meter connection on B. C
onnect meter to three pin connection labeled
regenerate automatically PC board METER on PC board
but does when the
C. Remove meter and check for rotation or
correct button(s) is C. Restricted/stalled meter turbine
foreign material
depressed and held.
For timeclock valves the D. Incorrect programming D. Check for programming error
buttons are s & t. E. Meter wire not installed securely into three E. Verify meter cable wires are installed securely
For all other valves the pin connector into three pin connector labeled METER
button is REGEN.
F. Defective meter F. Replace meter
G. Defective PC board G. Replace PC board
A. Bypass valve is open or faulty A. Fully close bypass valve or replace
B. C
heck program settings or diagnostics for
B. Media is exhausted due to high water usage
abnormal water usage
C. Remove meter and check for rotation or
C. Meter not registering
foreign material
D. Test water and adjust program
D. Water quality fluctuation
values accordingly
E. No regenerant or low level of regenerant in
8. H
ard or untreated E. Add proper regenerant to tank
regenerant tank
water is being
delivered F. Control fails to draw in regenerant F. Refer to Troubleshooting Guide number 12
G. Check refill setting in programming. Check
G. Insufficient regenerant level in regenerant tank refill flow control for restrictions or debris and
clean or replace
H. Damaged seal/stack assembly H. Replace seal/stack assembly
I. Control valve body type and piston type I. V
erify proper control valve body type and
mix matched piston type match
J. Fouled media bed J. Replace media bed
A. Improper refill setting A. Check refill setting
B. C
heck program setting to make sure
9. C
ontrol valve uses too B. Improper program settings they are specific to the water quality and
much regenerant application needs
C. Check for leaking fixtures that may be
C. Control valve regenerates frequently
exhausting capacity or system is undersized
A. Check incoming water pressure – water
A. Low water pressure
pressure must remain at minimum of 25 psi
10. R
esidual regenerant
B. R
eplace injector with correct size for
being delivered to B. Incorrect injector size
the application
service
C. Check drain line for restrictions or debris
C. Restricted drain line
and clean
A. Improper program settings A. Check refill setting
B. Plugged injector B. Remove injector and clean or replace
C. Drive cap assembly not tightened in properly C. Retighten the drive cap assembly
D. Damaged seal/stack assembly D. Replace seal/stack
11. E xcessive water in
regenerant tank E. Check drain line for restrictions or debris and
E. Restricted or kinked drain line
or unkink drain line
F. R
emove backwash flow controller and clean
F. Plugged backwash flow controller
or replace
G. Missing refill flow controller G. Replace refill flow controller
13
TROUBLESHOOTING GUIDE
A. O
pen up control valve and pull out piston
assembly and seal/stack assembly for
inspection. Press NEXT and REGEN buttons for
A. Foreign material is lodged in control valve
3 seconds to resynchronize software with piston
position or disconnect power supply from PC
board for 5 seconds and then reconnect.
15. E 2, Err – 1002, Err – B. Check piston and seal/stack assembly, check
102 = Control valve reduction gears, check drive bracket and main
motor ran too short drive gear interface. Press NEXT and REGEN
B. Mechanical binding
and was unable to buttons for 3 seconds to resynchronize software
find the next cycle with piston position or disconnect power supply
position and stalled from PC board for 5 seconds and then reconnect.
14
PROBLEM CAUSE CORRECTION
D. Verify that proper voltage is being supplied.
15. E 2, Err – 1002, Err – Press NEXT and REGEN buttons for 3 seconds
102 = Control valve D. Improper voltage being delivered to PC board to resynchronize software with piston position
motor ran too short or disconnect power supply from PC board for
and was unable to 5 seconds and then reconnect.
find the next cycle
position and stalled E. Verify valve body and program PC board
E. Valve type is programmed incorrectly
to match
A. C
heck motor connections then Press NEXT and
REGEN buttons for 3 seconds to resynchronize
A. Motor failure during a regeneration software with piston position or disconnect
power supply from PC board for 5 seconds
and then reconnect.
16. E3,
Err – 1003, Err – B. R
eplace piston and stack assemblies. Press
103 = Control valve B. Foreign matter built up on piston and stack NEXT and REGEN buttons for 3 seconds to
motor ran too long and assemblies creating friction and drag enough resynchronize software with piston position
was unable to find the to time out motor or disconnect power supply from PC board
next cycle position for 5 seconds and then reconnect.
C. Snap drive bracket in properly then Press
C. Drive bracket not snapped in properly and out NEXT and REGEN buttons for 3 seconds to
enough that reduction gears and drive gear do resynchronize software with piston position
not interface or disconnect power supply from PC board
for 5 seconds and then reconnect.
17. E4, Err – 1004, Err – A. Snap drive bracket in properly then Press
104 = Control valve A. Drive bracket not snapped in properly and out NEXT and REGEN buttons for 3 seconds to
motor ran too long enough that reduction gears and drive gear do resynchronize software with piston position
and timed out trying not interface or disconnect power supply from PC board
to reach home position for 5 seconds and then reconnect.
A. P
ress NEXT and REGEN buttons for 3 seconds
A. Control valve programmed for ALT A or B,
to resynchronize software with piston position
nHbP, SEPS, or AUX MAV with out having
18. Err
-1006, Err – 106, or disconnect power supply from PC board for
a MAV or NHBP valve attached to operate
Err - 116 = MAV/ 5 seconds and then reconnect. Then reprogram
that function
SEPS/ NHBP/ AUX valve to proper setting
MAV valve motor ran B. C
onnect MAV/NHBP motor to PC board two
too long and unable pin connection labeled DRIVE. Press NEXT and
to find the proper B. MAV/NHBP motor wire not connected to REGEN buttons for 3 seconds to resynchronize
park position PC board software with piston position or disconnect
power supply from PC board for 5 seconds
Motorized Alternating and then reconnect.
Valve = MAV
C. P
roperly insert motor into casing, do not force
Separate Source = SEPS into casing Press NEXT and REGEN buttons for
C. M
AV/NHBP motor not fully engaged with
3 seconds to resynchronize software with piston
reduction gears
No Hard Water Bypass position or disconnect power supply from PC
= NHBP board for 5 seconds and then reconnect.
D. Replace piston and stack assemblies. Press
uxiliary MAV = AUX
A D. Foreign matter built up on piston and stack NEXT and REGEN buttons for 3 seconds to
MAV assemblies creating friction and drag enough resynchronize software with piston position
to time out motor or disconnect power supply from PC board
for 5 seconds and then reconnect.
15
TROUBLESHOOTING GUIDE
Motorized Alternating
B. C
heck piston and seal/stack assembly, check
Valve = MAV
reduction gears, drive gear interface, and check
MAV/NHBP black drive pinion on
Separate Source = SEPS
motor for being jammed into motor body.
B. Mechanical binding
Press NEXT and REGEN buttons for 3 seconds
o Hard Water Bypass
N
to resynchronize software with piston position
= NHBP
or disconnect power supply from PC board for
5 seconds and then reconnect.
Auxiliary MAV = AUX
MAV
20. Err – 109 A. Invalid motor state detected A. Replace PC board
21. Err – 201 A. Invalid regeneration cycle step detected A. Replace PC board
23. Err
– 402 = Power
A. Diagnostic memory failure during power down A. Replace PC board
Down Memory
24. Err
– 403 = Program A. O
ccurs when new software is flashed to a
A. Factory resets this error not seen in the field
Memory PC board
25. Err
– 404 = A. C
orrupt diagnostic display information is stored in
A. Replace PC board
Diagnostic Memory the memory
16
REPLACEMENT PARTS:
4
1
3
2
17
REPLACEMENT PARTS:
13
14
5
4 7 9
2 8
10
11
PISTON ASSEMBLY
Item No. Part No. Description Qty.
CV3005 1” spacer stack assembly 1 12
1
CV3430 1.25” spacer stack assembly 1
2 CV3004 Drive cap assembly 1
3 CV3135 O-ring 228 1
CV3011 1” piston assembly downflow 1 6
4 CV3011-01 1” piston assembly upflow 1
CV3407 1.25” piston assembly downflow 1
5 CV3174 Regenerant piston 1 7
6 CV3180 O-ring 337 1
7 CV3105 O-ring 215 1 NOTE: Not available on
8 CV3556 Screw, 1/4 -20x1-1/2 18-8SS 1 1¼" valve.
9 CCI-00318337 Nut, 1/4 -20 HEX 18-8SS 1
10 CV3016 QC2 clamp assembly (includes screw & nut) 1
11 CV3452 O-ring 230 1
12 CV3015 WS1 QC2 tank adapter assembly (includes O-rings) 1
CV3001-04 1” body assembly downflow 1
13 CV3001UP 1” body assembly upflow 1
CV3020 1.25” body assembly downflow 1
14 CV3541 Drive backplate 1
18
REPLACEMENT PARTS:
BYPASS VALVE
Item No. Part No. Description Qty.
19
REPLACEMENT PARTS:
INJECTOR ASSEMBLIES
Item No. Part No. Description Qty.
2
1
20
REPLACEMENT PARTS:
DRAIN LINE ASSEMBLY 3/4”
Item No. Part No. Description Qty.
21
REPLACEMENT PARTS:
1 CV3151 Nut, 1” QC 1
2 CV3003 Meter assembly, includes items 3 & 4 1
3 CV3118-01 Turbine assembly 1
4 CV3105 O-ring 215 1
5 CV3003-01 Meter plug assembly 1
6 CV3013 Optional mixing valve 1
22
REPLACEMENT PARTS:
BRINE TANK ASSEMBLY
Item No. Part No. Description Qty.
10 8
7
2
11
8 6
5 6
7 3
3 4
11 2 5
4
SAFETY FLOAT BRINE ELBOW
6
Item No. Part No. Description Qty.
23
INSTALLATION FITTING ASSEMBLIES:
24
1-1/4” & 1-1/2” BRASS SWEAT 1-1/4” & 1-1/2” PVC SOLVENT
Item Item
Part No. Description Qty. Part No. Description Qty.
No. No.
CV3007-09 1-1/4 & 1-1/2” brass sweat assembly 2 CV3007-07 1-1/4” & 1-1/2” PVC solvent assembly 2
1 CV3151 Nut, 1” quick connect 2 1 CV3151 Nut, 1” quick connect 2
2 CV3150 Split ring 2 2 CV3150 Split ring 2
3 CV3105 O-ring 215 2 3 CV3105 O-ring 215 2
4 CV3375 Fitting 2 4 CV3352 Fitting 2
25
SPECIFICATIONS:
MODEL ASP1-1044 ASP1-1054 ASP1-1354 ASP2-1044 ASP2-1054 ASP2-1354 ASPR-1044 ASPR-1054 ASPR-1354 ASPR-844
MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL. MIN. GAL.
Brine Refill 5:51 3 9:53 5 11:53 6 5:51 3 9:53 5 11:53 6 5:51 3 9:53 5 11:53 6 3:51 2
Backwash 12 42 12 48 12 84 12 36 12 42 12 60 8 22 8 22 10 32 6 10
Brine & Rinse 72 29 90 36 90 72 72 29 90 36 90 72 60 24 90 36 90 47 40 16
Rapid Rinse 4 14 4 16 4 28 4 12 4 14 4 20 4 11 4 11 4 13 4 7
Total 94 88 116 105 118 190 94 80 116 97 118 158 78 60 112 74 116 98 54 35
26
Water Conditioner Limited Warranty
Congratulations. You have purchased one of the finest water treatment systems available. In the unlikely
event of a problem due to defects in material and workmanship, we proudly warrant our water conditioners
to the original owner, when installed in accordance with Water-Right® specifications. This warranty is
effective from the date of original installation for:
A period of TEN YEARS: Fiberglass mineral tank except for damages due to freezing,
high pressure (120 PSI and above), extreme temperature
(100°F and above) or a vacuum on the system.
A period of FIVE YEARS: The control valve and all internal components.
The salt storage container.
Any part found defective within the terms of this warranty will be repaired or replaced by the dealer. You pay
only freight from our factory and local dealer charges. To obtain local warranty service, contact original dealer
or an authorized service dealer. If no authorized dealer is located in your area, please ship defective part or
component freight prepaid to Water-Right, Inc., 1900 Prospect Ct., Appleton, Wisconsin 54914. Water-Right,
at its discretion, will repair or replace the part or component at its expense and return part freight collect.
The above provisions of the warranty are valid as long as the unit is connected in compliance with local
plumbing codes and in an equivalent manner and condition of the original installation and is owned by the
original owner.
This warranty does not cover damages due to accident, fire, flood, freezing, or any other Act of God.
We are not responsible for damages due to change in water conditions, misapplication, misuse, neglect,
vacuum, oxidizing agents, alteration, or lack of maintenance. No responsibility is assumed for loss of use
of the unit, inconvenience, loss or damage to real or personal property or any incidental or consequential
damages. Furthermore, we assume no liability and extend no warranties, express or implied, for the use
of this product with a non-potable water source. To the extent permitted by law, Water-Right disclaims
all implied warranties, including without limitation warranties of merchantability and fitness for
particular purpose; to the extent required by law, any such implied warranties are limited in duration
to the aforementioned period specified above.
Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty
lasts. Consequently, the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
27
TIME OF DAY MON
GPM
8 2:40 PM
GPM
8 1600GAL ERROR
If the display toggles between “Error”
TO SET TIME OF DAY
In the event of a prolonged power outage, time of day flashes, and an error code (i.e. a number), call
indicating that this needs to be reset. All other information will be a service technician and report the
stored in memory
DAYS TO Ano matter how long the power outage.
REGEN error code.
GPM
8
1. Accessed by pressing 3 set clock
7. Press next to complete and return to normal operation NORMAL OPERATION BYPASS OPERATION
TIME MINUTES
SET
ADJUST HARDNESS, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER6
SET SET
For initial set-up or to make adjustments, please complete the following steps.
1. Accessed by pressing next and + button simultaneously
CURRENT DAY REGEN TIME HOUR
2. Adjust hardness using + and — buttons
3. Press
SET
next
MON SET
2:00 AM
7. Press next
8. Adjust time of regeneration minutes with + and — buttons DAYS BETWEEN REGEN ALARM BUZZER
9. Press next SET
6 SET
ON
10. Turn alarm buzzer ON or OFF with + and — buttons
11. Press next to complete and return to normal operation.
REGEN TIME HOUR
SET
2:00 AM