FAQ’S
Q1. Already stock undhi , inka ippudu emi vadhule.
1. Retailer last week order check cheyali.
2. Sir Meru last week kuda emi order cheyaledu & mekku 7 days taruvata call chestunamu &
malli 7 days taruvatene call chestamu.. So meku items takuva ga undochu.. So mana degara
biscuits/ Parle G, Krackjack, Good Day, XXX, Cliclin plus & Sunskil ….. unai .. Meru endo lundi
order chesukovachu.
3. Last week order chesina vatilo koni sarukulu iopi untai. So, meru vatini malli order
chesukovachu.
4. Ok sir meku ekuva margin una product cheptanu & High margin una Article pitch cheyandi
Q2. Rate Issue - Rates are high, getting at less price in market.
1. Ok sir, Epudu ma company lo offers/schemes nadustunai.
2. Sir meku a product meda ekuva rate anipistundi. Ite meru ekuva carton tisukunte discount
vastundi.
3. Ekuva margin una product suggest cheyali
Q3. Full & partial delivery Failure/ Ippati varaku delivery kaledhu
kshaminchadi sir,
Meeku poorthi sarakulu delivery avvaledha lekha edaina konni samanlu miss
ayyaya?
Full Delivery:
Sir,mee youkka Dhukanam poorthi chirunama mariyu landmark emaina
chepthara?(Remarks – Changes/Updates need to be done).
Sir nischinthanga undadi,mee concern ni sales team ki pamisthanu.
inkokasari ila jaragakunda choosukuntamu.
3. Sir maa distributor nundi delivery jarguthundi,kani emaina vehicle ibbandi vachi
untundhi, anduke meeku samayaniki delivery cheyyalekapoyam. next time ila jaragakunda
choosukuntamu.
Partial Delivery:
kshaminchadi sir,
Sir,nenu thelusu kovacha meeku last week order lo emi samanlu delivery
avvaledho.(Remarks – need to take down the missed list).
Sir nischinthanga undadi,mee concern ni sales team ki pamisthanu.
inkokasari ila jaragakunda choosukuntamu.
Sir gatha varam meeru emi products theesukoledho chepthe nenu ee varam
add chesthanu.
Q4. I am not at the shop,will give you order after sometime.
Retailer edaina emergency/Driving/imp panilo undochu ah time lo manam
retailer ni disturb cheyyakudadhu.
Confirmation kosam,meeku thirigi eppudu call cheyyochu ani adagali.
(Remarks:According to that need to arrange call back as per retailer req)
Q5. Credit Issue.
Sir meeku cheppalankuntunna company policy prakaramga COD(Cash on
Delivery) matrame undhi.
Emm parledhu sir, meeku entha avasaramo anni sarakulu theesukondi sir.
Q6. Deals with Other Company/Delivery person will do direct delivery/will get the products from
market?
Sir,meeku yelanti concerns unna meeru maa company ki direct ga call chesi
matladochu.
Order icchina Marusati roju meeku doordelivery avuthundhi.(Free delivery)
Meeku offers/schemes chala untai.
Kothaga maa company market lo vachina product paina ekkuva margin
dhorukuthundhi.
Meeru intiki daggare undi order ivvachu dhinivalla chala labalu mariyu
samayam/fuel/energy anni save avuthai.
Q7. Want to speak with other agent?
Sir, ikkada executives busy ga unnaru.mee concern naku cheppandi nenu
note cheskuntanu.
Q8. Want to speak with your senior/manager?
Sir mee concern Yedhaina naku cheppandi,nenu remarks note chesukoni
maasales incharge ki forward chesthanu.
Q9. Need an extra discount?
Meeku offers/schemes chala untai.
Kothaga maa company market lo vachina product paina ekkuva margin
dhorukuthundhi.
Present ga emi offers unnayo cheppali(Explain the Discount/Offers as well)
Sir mee concern Yedhaina naku cheppandi,nenu remarks note chesukoni
maasales incharge ki forward chesthanu.
Q10. Coin Issue?
Sir,company policy yemante motham bill paina 5%coin theesukovadam
jaruguthundhi.Adhi kuda 5/- & 10/-
