Effect of Human Resources
Effect of Human Resources
ON ORGANIZATION PERFORMANCE
AUGUST, 2019
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TABLE OF CONTENT
Title page i
Table of content ii
CHAPTER ONE
1.0 INTRODUCTION 1
1.1 BACKGROUND OF THE STUDY 1
1.2 STATEMENT OF THE PROBLEM 3
1.3 RESEARCH QUESTIONS 3
1.4 RESEARCH OBJECTIVE 3
1.5 RESEARCH HYPOTHESIS 4
1.6 SIGNIFICANCE OF THE STUDY 4
1.7 SCOPE OF THE STUDY 4
1.8 LIMITATION OF THE STUDY 5
1.9 OPERATIONALIZATION 8
CHAPTER TWO
2.0 LITERATURE REVIEW 6
2.1 THEORETICAL FRAMEWORK 7
2.2 THE HISTORY OF HUMAN RESOURCES DEVELOPMENT 8
2.3 CONCEPT OF HUMAN RESOURCES 9
2.4 THE IMPORTANCE OF HUMAN RESOURCES IN
ORGANIZATIONAL DEVELOPMENT 10
2.5 HUMAN RESOURCES DEVELOPMENT AND PLANNING 12
2.6 INVESTMENT IN HUMAN RESOURCES DEVELOPMENT 15
2.7 HUMAN RESOURCES ALLOCATION AND UTILIZATION IN
NIGERIA 17
2.8 ENHANCEMENT OF MOTIVATION OF HUMAN RESOURCES IN
NIGERIA 21
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 INTRODUCTION 24
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3.2 RESEARCH DESIGN 24
3.3 RESEARCH METHOD/STRATEGY 24
3.4 POPULATION OF THE STUDY 25
3.5 SAMPLE SIZE/SAMPLE SIZE DETERMINATION 25
3.6 SAMPLING TECHNIQUES/PROCEDURE 26
3.7 RESEARCH SAMPLE FRAME 26
3.8 SOURCES OF DATA COLLECTION 26
3.9 RESEARCH INSTRUMENT 27
3.10 METHOD OF DATA ANALYSIS 27
3.11 VALIDITY AND RELIABILITY OF RESEARCH INSTRUMENT 27
REFERENCES
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CHAPTER ONE
1.0 INTRODUCTION
The history of planning is old as man himself planning had started from the
ancient era during the primitive period when there were no industries or firms.
pervades all the functional area of management which include personnel, production,
resources available must be strategies to achieve the goals and objectives. Planning
which is defined as the process of the right number of qualified people into the right
job at the right time. To ensure adequate workforce in the organization, management
must plan properly, proper planning in this respect involves accurate projection of the
future, taking inventory of existing workforce, comparing the force with the existing
directly related to profitability and turnover. This research study concentrates on the
The human resources means the human that are in the organization. Without
them there cannot be production. So there is need for the organization to plan well for
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its human resource. Proper planning enhances the productivity of an organization.
How?
ii. It also helps in determining and planning whatever capital, material, equipment
iii. Human resource planning defining the duties and responsibilities of the
personnel employed and determining the manner in which their activities are to be
interrelated
iv. Human resource use planning to assess external forces to help the firm deal
potential threats.
v. Planning make control possible, which is, comparing actual outcome with
take proactive role in moving the organization toward a future desired state.
acquiring other resources and proper allocation of these resources. In addition, co-
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1.2 STATEMENT OF THE PROBLEM
One of the most serious problems facing human resources is the acute shortage
Limited sector could be traced to a number of factors which include the colonial
administrative policies which gave the local population more opportunity to develop.
i. Management of fund, funds kept for the proper planning management of the
ii. As a result of lack of motivation money of our expertise in Nigeria have gone
to a board where they will be paid and live in a comfortable house with all kinds of
fringe benefits
iii. The rate of labour turnover is increasing because of lack of facilities in our
economic.
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1.5 RESEARCH HYPOTHESIS
performance
performance
employee performance
This study is necessitated by the urge and the need for the research, reader and
researcher:
ii. To help government in the determination of how productive is both public and
iii. To serve as a reference materials for students who will wish to conduct similar
performance.
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1.8 LIMITATION OF THE STUDY
Finance: It was no doubt a great limited of factors for this project considering the
worldwide economic recession and the particular financial squeeze within the country.
Time Limit: There is also limited amount of time in the course of investigation. This
based in the fact that the researcher will have other task to perform, these include
often assignment in the school going for lecturer, preparation for test, examination and
1.9 OPERATIONALIZATION
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CHAPTER TWO
defined as a process by which the element of a group are integrated, coordinated and
get maximum satisfaction out of their work and give their satisfaction out of their
the end that the individual organizational and societal goods are accomplished”
that of promoting and stimulating every employees to make his fullest contribution on
concerned with the development and utilizing of the manpower resources of the
business to the optimum level in achieving the objective of that business. Dum and
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Institute of personnel management, London defined personal management as
that part of management which is concerned with people at work and with their
argument within in order to able bring out the realities it aimed at. A theory is a set of
and partial view of reality. The functionalist theory would be presented to explain
The functionalist theory is one of the easiest theories in the field of Public
whole looking out to the contribution of such part to the maintenance of the society
system structure, functionalist are guided by the ideal that societies have basic needs
or requirement which must be met, if they are to survive and they are the functional
prerequisite since without them members of the society could not survive.
Manor, J. (2011) argued that a society would have to exist if its members
become extinct. Therefore, in order for a society to survive, it must have some means
of preventing these events from occurring these means, any part of the society that is
not functional properly for the survival of the whole system must be put on the
rightful position.
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Based on the above argument of the functionalist theory, this theory is adopted
to explain the importance of human resources for economic growth and development
in Nigeria.
which included conflict management associated with constrictions that are in the
employee relationship and of the increased specialization labour growth in the scale of
working organization. Bolton & Gold (2010) history of human resources management
has also reflect the benefits and attitude of the employee and the responses of the
Britain the explored or internal workers. However, in 1940’s common humanity and
political history combined with enlightenment widened the concept of human resource
development. Further the personnel profession emerged stronger and its members and
academics who study the field began to establish a new authority. For instance, in
1946 the institute of labour management argues that the name and changes from
institute of industrial workers that the name changed to reflect a fenders dimension to
discipline. The first changes from institute of industrial workers in 1924 was
necessitated by the argument that the term “welfare project has fernier mage on the
management courses for students in explaining, (Digs 2009) makes a comment on the
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productivity bargaining widely extended their functions into the business-
he argued that gender was a dominion in the relative employment opportunity in the
evaluation has been significantly influenced by both pressure of public political and
designation applied to all goods used in the production of other goods including plans
and machinery. In economic sense resource is the total wealth or asset of a firm and
thus, includes not only capital good (tangible asset) but also trademarks, good will,
patents etc. As an accounting term it represent all money secured from stock holders
Lip say (2010:779) define resource as all those manmade aids to further
production. Such as tools, machinery and factories used in the process of making other
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The essence of human resource is the investment made in human resource so as
to improve their productivity. Costs are incurred in the expectation of further benefits
From the forging discussion, human resource differs from material resources,
human resources has to go through training formal or informal and this training leads
to incurring cost with the expectation of future benefit and these benefits are usually in
form of income. While material resources on the other hand only facilitate production
without going through any training. The idea of resources has long had a strong
thinking.
includes human resources was established by Fisher (2016:9). This concept treats all
such of income streams as form of resources. This include not only such materials
form as natural resources and reproductive producers and consumers yet the core of
entomic with respect to this issue, consecrate and inventories with little or no attention
to the ability of human beings even though human resources are much the larger
ORGANIZATIONAL DEVELOPMENT
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i. Personnel recruitment and selection
v. Performance appraisal.
a. Demand work of analyzing and attempting to predict the members by the land
c. Designing the interaction between demand and supply so that the time and
money are utilized to the best possible advantage and to what logo type portions of the
Human being provides ideas, and intention that are wealth for employees and
attention Watson (2014) wages to recruitment and selection as the process by which
organization get contact and interesting potentials appointees and establish whether it
Stomer and Wrinkle (2011) emulated the whole essence of starting a process to
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approval, transfer promotion and demotion that is the idea of staff procurement is to
vent men and women in the right quality to accomplish organizational goal.
The analysis on staff training and development is based on the primes that, staff
needs to be improved for the organization to grow. Staff training is required to meet
operate goals.
ii. Individual Level: This is a situation where the organization recent best staff
within its capabilities that are capable of providing goals leadership delegated duties
iii. Employee Level: This is concerned with improving the initiative and qualities
Human resources planning are the process of analyzing the staffing needs and
identifying action to satisfy these needs overtime. Simply put, organization must have
key objectives.
Having the right people available to do the required work is essential for the
success of any strategies. In practical terms, this means that managers or head of
departments must make sure that all jobs are staffed with people who can best perform
them. To meet demand, Schemer Born suggests that, a manager must first understand
three factors that significantly influence the performance potentials of every individual
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at work ability, support and efforts. He further summarized this relationship with an
equation:
P=AxSxE
Where P = Performance
A = Ability
E = Effort
drive from it can be urged. According to Schema Born(1993:53) some of this benefit
includes:
effort of finding hiring and retaining the best available who feel the intended future.
This would also be extended to the public sector i.e. the government agencies
should try to professionalize their work force rather than just employing any person to
work in the ministries. For instance, bringing a quality surveyor to work in the
ministry of works and housing a surveyor would not augur well in human resource
output.
Good human resources plans support strategies by targeting staffing efforts on the
numbers and types of people needed to implement core strategies since is the targeted
human resources that direct strategies towards the targeted goals of the organization. It
becomes imperative to plan the staffing efforts which should be directed towards some
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3. Utilization of new technologies – Good human resources plan help develop the
some human resources development planning that aim at hiring skilled and dedicated
planning process begins with a review of organizational strategies and objectives. This
labour supplied but, within and outside organization ultimately. The process should
produce action plans to correct any actual or objected staffing surpluses or shortages.
Schema born (1999:53) said that the foundation for human resources development
accepts by
Job Analysis – The orderly study is just what is done, when, where, how and by
whom it is done exerting or potential new job. The Job Analysis provides useful
information that can be used to write and update the job description.
Job Specialization – These are list of the qualification i.e. education and experience
and skill requirement that should be met by any person to be hired or placed in a given
Job.
Given proper foundation set by job analysis, the human resources needs of an
organization of work unit, can include careful human resource management units for
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systematic inventory of strength and weakness of existing personnel. This may include
planning economic issue, that conceptual manpower planning implied the specific
and unskilled labour. As Hardison and Meyers (2004) put it that a key to development
effort in Nigeria is the formation of human resources. That is the process of a curing
and increasing their skill, education and experience when are crucial to the economic
and social development of Nigeria which are still associated with investment in man
Nigeria, this section will be further subdivided into two: Investment in human
education and Investment in human health. They include formal schooling on the job
training migration etc. Formal schooling which is the most organized and highly
structured way of impacting skill and knowledge will receive the most attention in this
research.
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The researcher has argued extensively for the upliftment of investment in
economic growth and development will be high. This can hardly be accompanied by a
(2008) shows that the results of investment in human resource are immense. In his
economics are at least as high as any reasonable major of the opportunity cost of the
capital or social discount rate. In other words, investment may be more conducive to
education today, to economic growth and development in Nigeria is about just 17.5%
hence Nigeria economy and technology depend on machines and equipment instead of
human resources. A country like Nigeria by failing to invest in her people is allowing
when objectives have been set for an organization the management should then take
stock of the available manpower will be required to meet the new target. Thus, makes
it imperative for the manpower planners to have a true knowledge of labour market.
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Obet further supported that the right quality and number of manpower to be
employed at any given period are the manpower resources, screening, procedure,
NIGERIA
Human resources just as many resources are employed where it will maximize
returns. For efficient use of resources, we must put in to use, exerted yield or returns
the fact that an advice by qualified Nigerians has been ignored by the government
policy makes in formulating policies. Ndongko (2011) argued that in most developing
countries including Nigeria, the advice of trained civil servants and personnel is
largely ignored by experience ministries whom are only interested in making their
presence and authority felt rather than taking decisions that are in national interest.
Brahman (2010) posited that available manpower and the manner in which the
society utilize it. Thus employees on the private sector learned long ago that one way
improve organization and management. But they have to be sure to devote adequate
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attention and resources to improving utilization of manpower and employees in the
potentials for it amelioration of the unemployment problem in the country among the
youths. The first three years of secondary schools dedication emphasizes vocational
training educational and it is most relevant here in Nigeria, with her immense natural
resource and most especially Petroleum, has been able to embark on huge expensive
project during oil boom, but could not complete these projects when the Jos Steel
Rolling Mill and other steel rolling mill at Ajaokuta, Oshogbo and which were
abandoned at their present stages of development. This was attributed to a great part,
on the absence of lower level technicians, which he did not state how, will go a long
our economic development needs. Among countries, there is no doubt that human
resources stand out as the most capable of adequate putting of the economy forward.
This assertion is further reported by Schulte (2009) who said that, economy has long
Human resources from the bedrock from which development programme are
initiated and human resources been the most active forms of resources is the
implementer of such programmes for development but to effectively play this roles,
the problem of its unemployment must be checked because the wastage of human
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In a related reviews Puri (2011) writing about the human resource problem in
India who is of the view that the reason for the rate of growth of the India economy
Thus, a more development of human resources should not be an end unto itself
but a means of achieving an end. Therefore, education is seen as a private role in the
economic development of Nigeria. For this to take place it therefore, means that
created instead of an educated and skilled human resource. A study carried by the
World Bank showed that developing countries pay only a scanty attention to the role
has been made in human resources development furthermore, the Universal Primary
Education (UPE) and the Universal Basic Education (UBE) were launched in 1976
and year 2000 respectively in Nigeria, with the sole aim of giving every Nigerian the
opportunity to develop intellectual and working capitalization for his/her own benefit
and that of his community. In addition to the formal education, government involves a
system of technical training also and at enabling young people to truly enter the
technological spirit. The Industrial Training Fund (ITF) was also recognized to play a
more dynamic role in providing training for industrial work Job and attached to
country is faced with two persistent human resources utilization and allocation
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problems. According to Meier (1975) in his book leading issue in economic
development” identified these to be calls for two role aims with development of
human resources. These aims would be (a) becoming still and (b) providing
employment for utilized and industrialized manpower logically, it follows that for
the country which should in turn be relevant to the development needs of the
economy.
problems of resource utilization could be attributed partly to the problem of debt and
partly at the problem usually in hard currencies repatriated from Nigeria was about
973 million. It has become evident that the effective use of physical resources itself
depends on human resources. If there is under investment in human resources, the rate
since technical professional and administrative personnel are needed to make effective
side by side with abandoned projects, is only to mirage. The issue is that, these
physical resources were stated in the first place without taking into consideration the
availability of founds for such project and also without taking into consideration the
availability of manpower for the execution of such project. A typical example for such
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project is the earth satellite station in Shinoro. The Olan sufficient and qualified space
Engineers and experts before starting the project so that, such project do not stand
abandoned; while graduates will walk in the streets unemployed because, of irrelevant
the teaching of courses that are totally irrelevant to our development needs and of
Allocation and utilization of human resources is bounds to set in motion in the Nigeria
economic development. For example, one noted that how to “use” people. We must
give people sufficient responsibility one of the easiest ways to destroy a person is to
give him a job too big for his capacity no matter how high his pay, he is been
destroyed psychologically. This may later adversely affect his health physical after he
might have developed some psychometric illness. Therefore, besides treating people
and using them effectively, it must be relevant to the training needs of individuals of
this department and of his organization and of this community and nation.
NIGERIA
human resources through continuous training and sharpening of skills training is such
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Human resource enhancement or upgrading of skill is conceptualized as an
outcome of long range planning i.e. planning with the future in mind so as to satisfy
both short term requirements. It also implies the allocation of additional resource i.e.
According to Cohn and Gaske (2011), the basic promise of human resources
development approach is that variation in labour income are due impacts to different
human resource development approach is that variation in labour income are due
the workers. Therefore, if wishes to reduce income inequality, one method to achieve
this would be to reduce inequality in the investment people make in human resource
development i.e. health, education, on the job training and other vocational training.
Meghan (2007) in his book “equal opportunity and equal pay, supported by “simple
C = Higher earnings.
Marginal Productivity Theory, which argues that wages are determined according to
the workers Marginal Contributions to the revenue of the firms implying that more
productive workers will be paid more, all things being equal. Cohn and Gaske
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development therefore, increase higher productivity is expected from human resource.
This leads to higher level of earnings. In other words, improvement in human resource
(2012:34) deal with investment in job training and such criteria determines who will
pay such training and who will benefit there from. He gave two distinctions,
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CHAPTER THREE
RESEARCH METHODOLOGY
3.1 INTRODUCTION
This chapter focuses on the method or techniques used to collect data for the
study. The chapter provides the techniques of sampling as well as description of the
methods and procedures that were used to collect data for the study. The study adopts
the multiple approaches which gives the research the opportunity to conduct, a survey
describe events and give explanation of phenomena. This chapter also brings out the
population of the researcher that is where the research will be carried out. It gives an
explanation as to why the particular population was selected for the research.
The research design used in the study was survey design, which describes
events and gives explanatory of phenomena as they naturally transpired and without
intervention from the research (Bernard 2013). The data collected was gathered from
questionnaire which contained closed ended and open ended questions. Both close and
open ended question were posed in the survey questionnaire which is a total through
one in which more than one method of approach is used in data collection and analysis
in research (Romano, 2009). Otokiti (2013) identifies the following nine types of
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research methods as those commonly used: experiment, survey, case study, action
process, grounded theory, ethnographic, archives and observation. He stresses that the
choice of method depends on the research questions asked and the objectives of the
research.
things of interest that the researcher wishes to investigate. Eboh (2009) defines
population is any group the researcher has focused his attention to and has been
chosen as the approved subject of study. While the target population is the total
collection of elements about which the researcher wishes to make some inferences
In choosing the sampling size and securing representative responses, the size of
the sample was based on statistical estimation theory considering degree of confidence
that is expected from this type of research. There are different models in the literature
developed to determine sample size from a given population, but for a continuous and
categorical data like what we have in this study. Bartlett & Kotrlik (2011) model for
determining the minimum returned sample size for any given population was adopted.
The model is developed from the work of Cochran (2009) and it is estimated with an
accepted margin of error of 0.03 for continuous data and 0.05 for categorical data.
xxviii
3.6 SAMPLING TECHNIQUES/PROCEDURE
Sample is the selection of some members of elements from the population for
things which are studied to obtain information about research variables. A purposive
The sample frame for this study is determined from the population of the respondents
in the local government area. The findings suggested that people working in the case
study area are the only one liable to answer the questionnaire. Using this parameter,
we develop another table to determine the sample frame for the study on workers at
This study combined secondary and primary data. The primary data were
questionnaire to obtain information needed on the local government area growth and
performance. Interview sessions were also scheduled with some of the respondents to
document the process, nature and mode of operation in the local government. The
secondary data were obtained from the local government records through workers
means of identification.
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3.9 RESEARCH INSTRUMENT
questionnaires and interviews method of data collection, but for this study we shall be
The data generated for the study were analyzed using both descriptive and
two: Survival Analysis and multiple regression analysis using the ordinary least
square (OLS) approach. The survival analysis incorporated Cox Regression Analysis
and Kaplan Meier Survival Analysis technique. The adequacy of the fitted model was
assessed using the likelihood ratio test. Analyses were done using SPSS statistical
package version 15.1. The duration of survival was measured for each of the MSEs in
the study using the past five years’ records and financing method as treatment control.
The face validity of the research instrument was carried out. This was assessed
individuals make their judgments on whether the items are relevant. The face validity
validity measures, the face validity is normally considered as the least scientific,
because trained individuals chosen on the basis of convenience are involved, and
because this measure is subjective and not quantifiable. To demonstrate the content
xxx
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Bretton and Gold (1994) Human Resource Management: Theory and Practice,
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Ekhater, V.E (2002). Rudiments of Public Administration. Kaduna: Joyce Graphic
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Halachmi, Arie (1995), “Re-engineering and Public Management: Some Issues and
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Ifedi, V. (2005, March 21). Power Reform and Electricity Generation. Dawodu.com.
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by-Step
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APPENDIX I
purpose of this questionnaire is to ask for your views. Information to be obtained herein shall
be used for academic purposes only. I kindly request you to objectively respond to the
questions to enable the researcher to obtain as much relevant data as possible. The data will
Yours faithfully,
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APPENDIX II
Instruction: please tick (√) against the correct answer in the appropriate box.
d. HND/B.SC [ ], e. M.SC/MBA [ ]
Collective enterprises [ ]
SECTION B
organization?
9. Are rewards given in the case that positive planning in your organization?
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11. An organization can achieve its goal via human resouces planning?
12. Is it true that the organization do motivate human resources planning in your
department?
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