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Training

The document outlines various training methods, including internal and external training, and details specific approaches such as mentoring, induction training, and apprenticeships. It emphasizes the benefits of training for employees, managers, customers, and investors, highlighting the importance of aligning training with business needs and measuring its effectiveness. Effective training programs should feature relevant content, engaging delivery, and continuous improvement based on feedback.

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anna
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9 views1 page

Training

The document outlines various training methods, including internal and external training, and details specific approaches such as mentoring, induction training, and apprenticeships. It emphasizes the benefits of training for employees, managers, customers, and investors, highlighting the importance of aligning training with business needs and measuring its effectiveness. Effective training programs should feature relevant content, engaging delivery, and continuous improvement based on feedback.

Uploaded by

anna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Training

teaching, or developing in oneself or others, any skills and knowledge or fitness that
relate to specific useful competencies.

Internal or External Training -


Internal (in-house) training: takes place at work – appropriate if training needs are specific
to the organisation but can vary in quality
External training: provided by an outside agency. This generally costs more but can be of
higher quality and more motivating as a result. It has the advantage that the trainee can
meet people from other organisations and exchange ideas with them
Methods of Training
On the job training: provided in the workplace by the employer. Tends to be low cost
Off the job training: takes place outside the business by an external training provider
such as a college or university. Provides courses which a business would be unable to
provide internally, but can be expensive

1. Mentoring - An experienced employee is asked to provide advice to help a less


experienced worker
2. Induction training - Designed to help new employees settle quickly into the business
and their jobs. It involves learning about the way the business works rather than about the
particular job that the individual will do
3. Job rotation - The worker spends a period of time in doing one job, then another period
of time doing another job and so on
4. Graduate training schemes - Aims to give young people training to equip them for a
specific job. Businesses receive a subsidy from the government for each person on the
scheme
5. Apprenticeships - Designed to offer those with University degrees professional or
managerial training. Used by medium to large businesses
Employees:
Increased job satisfaction and motivation. Needs Analysis: Identify
Enhanced career growth through upskilling. skill gaps to ensure
Improved performance and productivity. targeted training.
Managers: Strategic Alignment:
Stronger leadership and team management skills. Align training with
Better team collaboration and communication. business objectives.
Improved ability to identify training needs. Measurable Metrics:
Customers: Track effectiveness using
Better customer service due to skilled employees. KPIs and ROI.
Increased customer satisfaction and loyalty.
Investors:
Higher profitability and ROI from efficiency gains.
Positive perception of company growth and employee development.
Importance of Aligning Training with Business Needs
Effective Training Programs:
Relevant Content: Industry-specific and job-focused training.
Engaging Delivery: Use varied learning methods (online, workshops, mentoring).
Continuous Improvement: Regular evaluation and updates based on feedback.

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