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Refusal of Embark

The document outlines the procedures for refusing embarkation of passengers by the Commander based on their conduct, condition, or failure to follow crew instructions. It specifies that passengers under the influence of alcohol or drugs may be refused, except in certain medical situations. Additionally, it highlights the responsibilities of other personnel in alerting the Commander about potentially unsafe passengers.

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17 views2 pages

Refusal of Embark

The document outlines the procedures for refusing embarkation of passengers by the Commander based on their conduct, condition, or failure to follow crew instructions. It specifies that passengers under the influence of alcohol or drugs may be refused, except in certain medical situations. Additionally, it highlights the responsibilities of other personnel in alerting the Commander about potentially unsafe passengers.

Uploaded by

ramdanib727
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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AIRBUS OPERATING PROCEDURES 8.2.

3
OPERATIONS GROUND HANDLING
POLICY MANUAL Refusal of embarkation Page 1

8.2.3. PROCEDURE FOR THE REFUSAL OF EMBARKATION (JAR-OPS 1.115 / 1.120)

The Commander is allowed to refuse to carry or to off-load at any aerodrome any


person if, in his opinion, the conduct, status, age or mental or physical condition of the
person is such as to:
- render him incapable of caring for himself without special assistance of cabin crew.
- cause discomfort or make himself objectionable to other passengers.
- involve any hazard or risk to himself or to other persons, to property or to the
aircraft
- he fails to observe instructions of the crew.

Such persons could include those who are obviously under the influence of alcohol or
drugs. However this does not apply to persons under the influence of drugs who are
subject to such condition following emergency medical treatment after commencement
of the flight, nor to persons under medical care accompanied by personnel trained for
that purpose.

Whenever it becomes necessary to remove a passenger from an aircraft, the flight crew
shall inform the local company representative who, in turn, shall take the necessary
actions, considering assistance of local law enforcement officers.
Passengers who have been refused embarkation or who has been disembarked are
left with the airport authorities.

• Responsibilities of persons other than the Commander

In order to assist the Commander in the proper exercise of his authority, all company
personnel engaged in passenger handling and loading, including other crew members,
handling agents and check-in personnel, should alert the Commander if at any time
they consider that the condition of a particular passenger could jeopardise the safety of
a flight.

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AIRBUS OPERATING PROCEDURES 8.2.3
OPERATIONS GROUND HANDLING
POLICY MANUAL Refusal of embarkation Page 2

INTENTIONALLY BLANK

REV 03

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