Answer Key
Answer Key
www.occupationalenglishtest.org
© Cambridge Boxhill Language Assessment – ABN 51 988 559 414
LISTENING SUB-TEST – ANSWER KEY
113     vaccinated
3
 14     energy
1
415     headache
116     fuzzy
5
 17     words
1
6
 18     palpitations
1
 19     arrhythmia
720     vitamin D
121     hips
8
 22     numbness
1
923     yoga
224     resistance bands
                                    1
LISTENING SUB-TEST – ANSWER KEY
25
2      C     feeling unsteady when he's attempting to mobilise.
5
26     C     the sensitivity associated with a health condition he's developed
2
27
6      B     gaining an awareness of how some equipment is used.
28
2      A     helping the patient to regain independence in everyday tasks
7
29     B     he's likely to experience long-term side effects.
2
30     C     triggered the resurgence of a health condition.
8
3
31     A     an imprecise use of the term in the media.
1
32     A     may be a useful way of clarifying a key point for patients.
3
33
2      C     no noticeable symptoms are associated with its gradual accumulation.
34
3      B     lifestyle factors that aren't usually associated with it.
3
35     B     Patients are likely to tolerate it better than existing options.
3
36     C     Wrong assumptions may sometimes be made about it.
4
3
37     C     remain focussed on providing them with the best possible service.
7
38     A     a belief that they're somehow to blame for their weight.
3
39
8      B     is able to accommodate the needs of people of all sizes.
40
3      C     the physical layout of hospitals can't accommodate them easily.
9
41     B     She outlines some principles to minimise any issues.
4
42     A     involving patients in decisions about their everyday care.
0
---
END OF KEY
                                                                                    2
                                                                      Sample Test 5
                                                                L E
                                                               P
                                                A M
                                S
www.occupationalenglishtest.org
© Cambridge Boxhill Language Assessment – ABN 51 988 559 414
OCCUPATIONAL ENGLISH TEST. LISTENING TEST.
      This test has three parts. In each part you’ll hear a number of different extracts. At the
      start of each extract, you’ll hear this sound: ---***---.
      You’ll have time to read the questions before you hear each extract and you’ll hear
      each extract ONCE ONLY. Complete your answers as you listen.
At the end of the test, you’ll have two minutes to check your answers.
      Part A. In this part of the test, you’ll hear two different extracts. In each extract, a
      health professional is talking to a patient. For questions 1 to 24, complete the notes
      with information you hear. Now, look at the notes for extract one.
PAUSE: 5 SECONDS
      You hear a primary-care doctor talking to a patient called Hayley Dove. For
      questions 1 to 12, complete the notes with a word or short phrase. You now have
      thirty seconds to look at the notes.
PAUSE: 30 SECONDS
---***---
      M: So, Mrs Dove. I have your notes here, but it would be good to hear things from
           your perspective: how all this started, what treatments you've had - anything you
           think I should be aware of.
      F: Well, ... where to begin? I should explain that I'd been suffering with endometriosis for
           quite a long time, ever since my son was born actually and he's at university now.
           So, I was used to a certain level of discomfort - you know feeling bloated a lot of the
           time, getting the occasional bouts of nausea and feeling quite a bit of fatigue.
           Anyway, after a while, I also started to get pain in my lower back, and that gradually
           got worse and worse. I was working as a pre-school teacher in those days and had a
           young family of my own - it was a tough time. In the end I had to give up my job.
           Anyway, to cut a long story short, I was eventually diagnosed with cervical cancer.
    I was fairly lucky, I guess, it hadn't advanced too much and I was advised to have a
    hysterectomy. Although I was out of action for a while, it all went relatively smoothly.
    And, of course, it also sorted out my other problems - so for a while I was relatively
    well. My kids were at school by this time, so I was able to start my own business,
    working online as a recruitment consultant. I'd put both illnesses behind me, and I was
    feeling very positive.
F: That's right. Those feelings of fatigue started coming back. I'd find I was exhausted
    after a full day of online meetings. If I did have to go anywhere and do anything, like
    attend the occasional conference - especially if involved in driving any distance - that
    would just wipe me out. So, something obviously wasn't right. Anyway, I went to see
    the doctor and he said that it sounded like I might have iron-deficiency anaemia, and
    he did some blood tests. But when the results came back, I was really surprised to
    find I actually had iron overload and the next step was to test for haemochromatosis.
    And, of course, that came back positive. The first thing the doctor asked was whether
    anyone else in the family had ever had it because it can be genetic. Anyway, I didn't
    know for sure because I was adopted as a baby and I'd only recently traced my birth
    mother and started to get to know her. Anyway, she was able to confirm that some
    cousins whom I'd never met had indeed got the same thing.
F: Yes, I was told that the only option was venesection. That came as a bit of a shock
     and I had it every week initially, then once a month and I've been going every three
    months for some years now. I mean, it's fine. It hurt a bit at first, but I'm left with quite a
    bit of scarring on the arm where the needle goes in - but it's something I can live with.
    For the last few years, I've been back to my usual energetic self.
F: Well, I've started to develop some other problems - and I'd just like to have them
   checked out. I mean, I'm not getting any younger, so these could be completely
    unconnected with the blood problem. Anyway, the first thing is that I've started to get a
    bit of stiffness in my joints - it's particularly noticeable in my fingers, but I think it's there
    in my knees too. Then, I also seem to be getting more thirsty than usual - and it doesn't
    seem to be related to how much I drink. And the other thing is that I get a bit short of
    breath sometimes, even when I haven't been doing anything particularly strenuous -
    you know just walking the dog or washing the car and it suddenly comes on. None of
    these things is a big deal, but I've just noticed the change.
M: Sure. I'll ask you a bit more about those symptoms in a moment, but what I'd like... [fade]
PAUSE: 10 SECONDS
You hear a physiotherapist talking to a patient called Marvin Chainey. For questions
13 to 24, complete the notes with a word or short phrase. You now have thirty
seconds to look at the notes.
PAUSE: 30 SECONDS
---***---
M: That's right
 F:    I've got your notes here, but as we haven't met before, could you just run through for
      me, how all this started, any treatment you've had and anything else you feel I
      should be aware of.
M: Yeah sure. It all started when I caught Covid-19. I mean, I hadn't been vaccinated, so
      maybe it was worse than it might've been - but who knows. Anyway, I had it pretty
      bad, but not bad enough to go to the hospital. I had the usual flu-like symptoms that
      turned into a dry cough. It completely wiped me out - I never felt so sick in my whole
      life, but I got over it and in time the symptoms pretty much disappeared. I was
      coughing for about a month, but otherwise I thought I'd beaten it.
 M:     I'd say..., like six weeks afterwards - the cough had gone, but I still wasn't feeling
      a hundred percent. Looking back, the whole experience had, kind of, sapped my
      energy. I didn’t feel like going to the gym like I used to do before because I was
      getting out of breath just doing ordinary things – like carrying groceries. Then other
      stuff started happening. I wasn’t sleeping properly and so I was tired pretty much the
      whole time. Like, I’d wake up with a headache and it would go on all day – just get
      worse and worse, and that’s when the other symptoms would kick in. Like, my brain
      would go kind of fuzzy – so I couldn’t focus on anything properly, and I’d start to get
      this thing where I couldn’t remember stuff – like words would be on the tip of my
      tongue – but just wouldn’t come out. I mean, that was weird. Anyway, at first, I
     didn’t make the connection with Covid, I assumed something else was going on
     – and when I started to get palpitations and chest pains, I went to see the doctor
     – because I thought it must be a problem with my heart.
F: Yes, of course. So, did you get a diagnosis and treatment then??
M: Well, I had all sorts of tests, including an ECG and they put me on a heart monitor for
     five days. And that’s when they said it was arrythmia and they put me on beta
     blockers. And I did start to feel better – like almost immediately. And they also said
     that my vitamin D levels were low and that I should take supplements for that –
     and that helped too. And they said this was all down to long-Covid apparently, and
     I’m still getting some strange symptoms despite the medications – and that’s why
     I’ve come to see you
M: Well, basically if I overdo things - like if I try to do too much or if I get anxious, then I start
     getting the symptoms again – mostly fatigue, but also a certain amount of joint pain –
     often in my hips, but it can also affect my ankles - even my feet sometimes. It’s like a dull
     ache – and it seems to be related to the fatigue. I also get a certain amount of numbness
     in my fingers, which is a bit worrying. I mean I still do quite a bit of exercise, but I mostly
     do gentle stuff – like I’ve always done yoga – but I’ve also recently started doing tai chi –
     and that seems right for me. I would like to start going to the gym again, though I’m
     aware that I shouldn’t do anything too strenuous. So, I was hoping to get some guidance
     on strength-building exercises. I mean, should I be using things like resistance bands or
     even trying light weights? It would be really good to do things like that, but I feel I need to
     do it under someone’s guidance at the moment.
F: Yes, of course. well, thank you for all that background, Marvin - that's really given me a
     good idea of what we need to do. I'd like to start by ... [fade]
PAUSE: 10 SECONDS
PAUSE: 5 SECONDS
Part B. In this part of the test, you’ll hear six different extracts. In each extract, you’ll
hear people talking in a different healthcare setting.
For questions 25 to 30, choose the answer A, B or C which fits best according to what
you hear. You’ll have time to read each question before you listen. Complete your
answers as you listen.
Now look at Question 25. You hear a hospital nurse talking to a patient. Now read the
question.
PAUSE: 15 SECONDS
---***---
F    Hi there. I’m Dorrie. I’ll be your nurse while you here at the rehabilitation centre.
     How are you feeling today??
F    That's understandable. I need to go over the falls policy with you. As you know, falls
     can be a significant risk for patients, especially after hip-replacement surgery like
     yours. It's important to take precautions to minimise the risk of injury. Are you
     familiar with the policy?
M    Well, I know to use the call bell if I need help getting out of bed and to use my frame
     when I’m walking. I was told to keep my personal belongings within reach and report
     any spills immediately. What worries me is that I keep coming over dizzy when I go
     to stand up. I guess I should just keep still and wait till it passes.
F    You certainly shouldn’t try to move – and press your call button if you can and we’ll
     be straight with you.
PAUSE: 5 SECONDS
Question 26. You hear two community nurses conducting a patient handover. Now
read the question.
PAUSE: 15 SECONDS
---***---
F    My main concern is Carlos. He’s an 85-year-old male who has a diagnosis of
     vascular dementia. He lives at home with his wife, Maria. She has her own health
     problems, but generally seems to manage well, and there’s a daughter living locally.
M OKK
F    Carlos had a significant ischaemic stroke five years ago and since then has
     presented with memory problems and occasional non-distressing hallucinations. He
     has some expressive dysphasia and dribbling of saliva for which a speech
     pathologist offered conservative advice. He also has COPD that he self-manages
     with inhalers. He was diagnosed with a hydrocele, which presented shortly after his
     dementia diagnosis and causes him a bit of distress. He keeps forgetting it’s there,
     so you may need to go over with him how to avoid discomfort when sitting down or
     using the bathroom.
M OKK
PAUSE: 5 SECONDS
Question 27. You hear the beginning of a training session for nurses about to start
work on a paediatric ward. Now read the question.
PAUSE: 15 SECONDS
---***---
M    Today, we're talking about how, as nurses, we can support the best resuscitation
     outcomes in our patients. Now, unlike adult cardio-respiratory arrest, that’s mostly
     caused by ventricular fibrillation, most paediatric cardio-respiratory arrests are
     secondary arrests caused by hypoxia, as a direct result of underlying illness or
     injury. So, when a child’s condition is deteriorating, it’s vital to provide airway,
     breathing and cardiac support to prevent progression to cardio-respiratory arrest.
     Having a thorough understanding and knowledge of the equipment on the
     paediatric emergency trolley means you can select the equipment you need to
     manage the deteriorating patient in an emergency situation. So, that’s what we’re
     focussing on in this session. The equipment is stored in an emergency trolley which
     has specific equipment for either airways, breathing, circulation or disability stored
     in each of its four drawers.
PAUSE: 5 SECONDS
Question 28. You hear an occupational therapist briefing a trainee about a home visit
that he’s going to observe her making. Now read the question.
PAUSE: 15 SECONDS
---***---
F   OK, so the first patient today is Mrs Olvera - she's 86 years old and recently widowed.
    She's finding living alone rather challenging and her function has declined, leaving
    her with increased anxiety.
M I see.
F    Her son’s staying temporarily, but he’s due to go home next week. So, what we’re
     doing today is trying to increase her confidence when preparing their lunch. We’ll get
     her to gather all the items she needs and set the table and then supervise her heating
     the meal – giving as much reassurance as we can.
M I see.
F    If that goes well, then we can move on to the stairlift – because she needs to access
     upstairs and she’s particularly anxious about the controls. This is where the son's
     rather inclined to take over. That’s understandable, but we need him to see that it’s
     better to guide and support her rather than trying to do things for her. But we may not
     get to that today.
M Sure.
PAUSE: 5 SECONDS
Question 29. You hear a hospital pharmacist talking to a patient. Now read the question.
PAUSE: 15 SECONDS
---***---
F    So, how are you getting on with the omeprazole you're taking for your acid reflux?
M    Well, there's no doubt it does the job - I've hardly been woken up by the reflux at all
     – unless I forget to take it of course. It’s meant to be an hour before dinner - I don’t
     always manage to stick to that.
F    Well, to get the full benefit you do need to take it as directed.
M     I realise that. The thing that's bothering me actually is that I've read how it can lead
     to other problems eventually if you’re on it too long – like bone fractures, kidney
     disease, even infections. I’m not keen on that idea.
F    Well, the benefits definitely outweigh any risks - as long as you don't exceed
     the recommended dose.
M     I think I'm more inclined to try and wean myself off it if I can.
F I wouldn't advise that actually. We'll monitor you and adjust it as needed.
PAUSE: 5 SECONDS
Question 30. You hear a primary-care doctor talking to a patient. Now read the
question.
PAUSE: 15 SECONDS
---***---
F    My big toe's very sore - especially if I walk any distance or put my weight on it. I've
     been taking painkillers and using an ice-pack, but it’s not getting any better.
MMI see. Have you ever had any problems like this before??
F    Well, yes. I had gout a few years ago - but not in this toe. My doctor at the time
     suggested losing weight and adjusting my diet – which I did and it cleared
     up without too much trouble.
M    Perhaps you've knocked it somehow?
F  Well, I did trip over a kerb last week - it hurt a bit at the time, then I forgot about it. But a
    couple of days later this started. Do you think that it’s set the gout off again somehow??
MM It's possible. Is it OK if I examine your toe??
F Yes, of course.
PAUSE: 10 SECONDS
PAUSE: 5 SECONDS
Part C. In this part of the test, you’ll hear two different extracts. In each extract, you’ll
hear health professionals talking about aspects of their work.
For questions 31 to 42, choose the answer A, B or C which fits best according to what
you hear. Complete your answers as you listen.
Extract one. Questions 31 to 36. You Dr Pietro Everall giving a presentation on the
subject of cholesterol
PAUSE: 90 SECONDS
---***---
     And that probably accounts for why, amongst our patients, there’s a lot of
     misunderstanding about the role of cholesterol and about when and why it represents
a health issue. To my mind, this largely results from the rather loose use of the word,
particularly by journalists and others, that leads to cholesterol being perceived as a bad
thing in the patient’s mind. As doctors and nurses, we have to find a way of telling our
patients exactly what cholesterol is, in simple terms, and why it’s important – and that
means going back to the basic science. It’s long been established that cholesterol, by
helping to move fat around the body, taking it to organs that need it, is essential for
health; that without it the body wouldn’t be able to function. But when it becomes
oxidised or damaged, cholesterol can contribute to the build-up of plaque in the arteries,
increasing the risk of heart disease and stroke.
So, we often talk to patients about ‘good’ and ‘bad’ cholesterol – as a way of avoiding
more technical definitions - because there are different types of cholesterol particles.
For example, low-density lipoproteins – often called LDL particles are more likely to
become oxidised and contribute to build-up of plaque – whereas larger, high-density
or HDL particles are less likely to. So, the labels ‘good’ and ‘bad’, although simplistic,
can help patients to see that we need to look at the whole picture – rather than just
focussing on the total amount of cholesterol in the body – and also that advanced
lipid testing is important – because it gives us information about the different types of
cholesterol particles, and helps us identify patients needing treatment.
But patients can be reluctant to engage with the issue of cholesterol. As we know, when
it comes to treatment, early intervention is key – but patients don’t always see this. One
thing they find hard to grasp is that although they feel perfectly fit and healthy – high
cholesterol can be building up inside blood-vessel walls, narrowing them and reducing
blood flow to the heart and brain – thereby increasing the risk of cardio-vascular
problems. That’s why it’s imperative for those in high-risk groups – essentially men over
45 and women over 55 – to have regular blood-tests, to measure not just the total
amount of cholesterol in the blood, but also levels of HDL, LDL and triglycerides – a fatty
substance similar to bad cholesterol.
And preventive medicine has a key role to play here. It is estimated that 60% of adults in
high-risk age groups have raised cholesterol levels, and whilst genetic factors are
sometimes in play, in most cases it’s just the result of poor diet, obesity and lack of
exercise – often reflecting the habits of a lifetime. So, it’s clear that we should be talking
to younger patients about these issues too – and not just about diet and exercise either.
There’s research to suggest a link between stressful situations and how the body
     metabolises fat – and that’s in addition to the fact that stressed-out people are more
     likely to smoke or have poor diets. So, we should be underlining the need for a good
     work-life balance; for taking regular breaks and managing stress levels in the
     workplace – long before patients enter the high-risk demographic.
     Traditionally, statins have been the most commonly prescribed medication for high
     cholesterol – and that generally means a daily dose, taken orally, for life. Statins lower
     LDL levels by slowing down the production of cholesterol in the liver. But a new drug
     called Inclisiran works in a different way - targeting a gene that produces the protein
     PCSK9 to encourage the liver to absorb more ‘bad’ cholesterol from the blood and
     break it down. As well as only requiring twice-yearly injections, making it much more
     convenient, the drug has fewer side-effects, which with statins can include headaches
     and digestive problems, and studies show that treatment can reduce cholesterol by up
     to 50% in as little as two weeks.
     The drug’s an example of what’s called ‘gene silencing.’ This is a unique mechanism
     that aims to disrupt the delivery of messages sent out by a gene that can cause illness
     – in the case of cholesterol, of the protein PCSK9. It doesn’t touch the gene itself – an
     idea about which people do get nervous – and it bears no relation to things like gene
     editing, which also gets a bad press. The first such medication was a drug called
     Partisan, that was licensed in 2019 to treat amyloidosis – and work is continuing on
     similar drugs that could treat things like Huntington’s Disease and pre-eclampsia. So, in
     rolling out these injections to control cholesterol, we should be looking at the future of
     how all disease will be treated.
PAUSE: 10 SECONDS
Extract two. Questions 37 to 42. You hear an interview with a nurse called
Lianne Haydock who is talking about the issues involved in caring for obese or
‘plus-size’ patients.
PAUSE: 90 SECONDS
---***---
M   Today I’m talking to Lianne Haydock, a nurse with a special interest in
    the care of obese or ‘plus-size’ patients. This is a real issue, isn’t it Lianne?
F   It is. The number of people carrying extra weight‘s been on the increase for some
    time. Obesity now affects around one in four adults in many western countries, and
    it’s known to be associated with increased risk of health conditions including type-2
    diabetes, heart disease and stroke. But we shouldn’t forget that the reasons for this
    increase are complex and often very challenging to understand. So, addressing the
    root causes of the issue isn’t the job of health professionals on the front line – our
    job is to offer optimal care for these patients. And this means moving away from
    treating them as the exception to the rule – towards making them an integral part of
    what we do. I’m committed to that idea, but making it happen is easier said than
    done – it means a major shift in both attitudes and policies.
M So, what sort of attitudes towards plus-size patients have you come across?
F   One issue they face is the very common misconception that they’re somehow
    responsible for their size – that it’s simply a lifestyle choice. Even amongst health
    professionals you’ll get comments like: ‘If they’d just lose weight, there wouldn’t be
    an issue.’ This is so unfair, because the reasons for obesity are enormously varied
    and complex and I find comments like this very disheartening. I can understand that
    it’s human nature to judge other people; to wonder why someone’s become so
    overweight; to feel that it was somehow avoidable – but none of that justifies offering
    this patient group anything but the best possible standards of care - and that’s what
    we should be aiming for.
F   Yes, but we need to focus on finding the best flexible approach that works for all
    patients – get away from the idea that the plus-size patient is unsuitable for the set-
    up we have in place. For example, it’s the bed that’s not suitable – rather than the
    patient who’s too big to fit the bed. The notion of an average-size patient lying on a
    bed that isn’t large enough or being expected to use a commode that’s too small for
    them would be rightly regarded as inappropriate and undignified care. Ensuring that
    plus-size patients have appropriate equipment, and that everyone knows how to use
    it, is crucial.
F   It’s not that the equipment doesn’t exist – there are specialist versions of most things
    from hoists to mobility aids to commodes, the problem is getting hold of these things
      in many hospitals. That’s partly because, traditionally, it hasn’t been a priority for
      funding and policies haven’t kept pace with changes in society. But there are other
      issues here too. What really causes headaches is where you can order, say, a large
      bed, but the doors, corridors and stairs aren’t wide enough to get it to you. Many
      older hospitals weren’t designed with the needs of plus-size people in mind – so,
      even if you get the large bed in place, is there enough space for patients and staff to
      move around easily and so on.
M But clinicians have other concerns – especially around safety issues, don’t they?
F     Well, yes. For nurses in particular, one major concern involves moving and
      manual handling. If a patient’s carrying a lot of excess weight, then more staff may
      be needed and there’s a greater risk of somebody getting hurt. Turning a patient in
      bed, transferring to a chair, supporting a limb – all become much more complex, and
      sometimes daunting if the patient is plus-size. Clearly what’s needed is a risk
      assessment, and information sharing is central to that – being able to map out the
      patient journey and anticipate needs helps us provide the best care. So, for a routine
      admission, nurses should know how the patient’s going to arrive, where they’re
      going to sit etc. – and not be suddenly confronted by someone whose needs can’t
      be met.
F     Well, a key part of optimising care for these patients is avoiding assumptions
      about their capabilities. Nurses should have conversations with patients – ask
      how they normally handle specific tasks at home and see if this can be adapted into
      the healthcare setting. As one patient put it: ‘We know we’re large. We might be
      living under some delusion about the extent of it, or the damage that it may do to our
      long-term health, but we’re not unaware.’ So, although the subject needs to be
      handled with sensitivity, tact and dignity, it’s relevant to care that it happens. And
      another important thing to remember is that the patient may feel worried on your
      behalf and be keen to work with you to reduce any risk.
PAUSE: 10 SECONDS
www.oet.com
© Cambridge Boxhill Language Assessment – ABN 51 988 559 414
READING SUB-TEST – ANSWER KEY
1      C
2      D
3      B
4      A
5      D
6      C
7      D
8      C
9      topical
10     morbid obesity
11     2.4 g
12     renal function
13     500 mg
14     1.2 g
15     aseptic aspiration
16     naproxen
17     hot tubs
18     deep vein thrombosis
       DVT
19     facial cellulitis
20     chronic lymphoedema
                                1
                                                               Sample Test 5
www.oet.com
© Cambridge Boxhill Language Assessment – ABN 51 988 559 414
READING SUB-TEST - ANSWER KEY
                                                                                                     1
                                                                                                    MEDSAMPLE05
Occupational English Test
Dr James Banerjee
Consultant Cardiologist
Sanditon City Hospital
Sanditon
15 May 2021
Dear Dr Banerjee
I am writing to request your review of Ms Bennet, a 45-year-old lawyer, who is concerned about possible side effects
of her cardiac medication.
Ms Bennet had an emergency admission at Oakville General Hospital on 8 February, having suffered a heart attack
following a long-haul flight. She was given a balloon-expandable stent via the groin and prescribed captopril (50mg
twice daily) and atorvastatin (80mg daily).
Ms Bennet was advised to make lifestyle changes as she is a heavy drinker (40 units/week) and smoker (20 per day),
overweight (BMI: 29) and does little exercise. She was referred for cardiac rehabilitation sessions but has failed to
attend.
Ms Bennet saw me today reporting problems with dizziness, headaches and diarrhoea. She asked to discontinue the
captopril, attributing her symptoms to side effects of this medication. She has a family history of cardiac problems and
mental health issues, with a father who died aged 53 of heart disease and a brother who is a suicide risk. She reports
extreme stress over her family situation.
I would appreciate it if you could review her medication and suggest ways to manage lifestyle changes.
Yours sincerely
Doctor