Accommodation House Rules
Accommodation House Rules
03 Welcome
21 Rubbish
1
CONTENTS
05 Whats on offer
ABERDEEN hAs ovER 25,000 stuDENts
your facilities guide
Residents committee
07 Hillhead
9 Your room
32 Fire safety
15 House rules
35 Community spirit
alcohol / drugs / getting help
Theres a city waiting for you. A whole city. Whats behind the unwavering stares of those granite faades? Get out there and make it your own. Find your place, figure out where you fit in. Heres your guide to getting started.
36 Dont mess up
Appendix 1
20 Self catering
38 Contacts
Useful numbers
2
WARDENIAL TEAM
3
WELCOME
4
WHATS ON OFFER?
8
5
CROMBIE
JOHNSTON &
ELPHINSTONE
HALLS
HILLHEAD
CROMBIE
JOHNSTON &
ELPHINSTONE
CROMBIE
JOHNSTON &
ELPHINSTONE
WHATS ON OFFER?
DINING ROOM
DINING ROOM
TV LOUNGE
Central Building There are TV Lounges 8 in Fyfe, Wavell and Adam Smith for residents living there 2 rooms in Central Building
TV LOUNGE
Own facilities
COMPUTING ROOMS
88
Block A ground floor Block B ground floor Crombie Local shops on the High Street, St Machar Drive and King Street Adjacent to Kings Hall car park behind Blocks E & F of Johnston Crombie Block B ground floor Johnston Blocks C & F ground floor
COMPUTING ROOMS
Block B ground floor Crombie Local shops on the High Street, St Machar Drive and King Street Adjacent to Kings Hall car park behind Blocks E & F of Johnston Crombie Block B ground floor Johnston Blocks C & F ground floor One bar on the High Street, one on King Street Crombie Recreation room Block B/D
GROCERY SHOP
Your nearest is QML, Fraser Noble or the Hub Shop Hub, Spar, Tesco Express Adjacent to Kings Hall car park behind Blocks E & F of Johnston Behind Block 9
RECYCLING POINTS
RECYCLING POINTS
Main recycling point is opposite Esselmont and Burnett North Laundry - at the side of the Central building South Laundry 8 opposite South House. The Union Bar in the Central Building Central 8 Building
8
LAUNDERETTES
LAUNDERETTES
BAR
One bar on the High Street, one on King Street Crombie Recreation room Block B/D
BAR
One bar on the High Street, one on King Street Crombie Recreation room Block B/D
POOL TABLES
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POOL TABLES
ENTERTAINMENT MACHINES SERVICES: Mail Room, Vending Machines, Photo-copying and Faxing,
ENTERTAINMENT MACHINES SERVICES: Mail Room, Vending Machines, Photo-copying and Faxing,
Central Building & student bar Reception Desk, Central Building. Porters Desk (24 hours)
N/A
Outside the Hub, On High Street behind St Marys, Tesco, King Street
Outside the Hub, On High Street behind St Marys, Tesco, King Street
Outside the Hub, On High Street behind St Marys, Tesco, King Street
Whats on offer?
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CROMBIE JOHNSTON, KINGS & ELPHINSTONE
CROMBIE, JOHNSTON, KINGS HALL & ELPHINSTONE ROAD FLATS ARE SMACK BANG IN THE CENTRE OF THE UNIVERSITY CAMPUS. YOURE A 15-20 MINUTE WALK FROM THE BRIGHT LIGHTS OF ABERDEEN AND A SHORT BUS RIDE, ON THE NO.20, TO HILLHEAD AND THE CITY CENTRE. Do a spot of shopping on the High Street, stock up on books at Blackwells, pick up a pasty from the Auld Toon Bakery or pop in for a swift one at St Machar Bar. If you fancy a bite to eat then drop by HubGrub, any Tiki Cafe or Caf Zeste. Get online in the computer rooms, chill out in the TV room or meet up with friends at the Hub. We also have a study room in Crombie. With free wireless access in all University residences all you need to do is register with the Computer Centre. Checkout www.abdn.ac.uk/wireless and keep in touch with student email@ www.abdn.ac.uk/studentmail Theres only so long you can get away with not washing your clothes and unfortunately we have launderettes on site.
Its also a great meeting place, used by lots of fellow residents so guard your smalls! Launderettes are open from 8am to 10pm daily (last wash 9pm). The machines are cash operated. A help-line is in operation for any machine failure or other queries. Please see the launderette noticeboards for details. Remember to pick up your mail from reception. It can pile up over holidays! Look out for resident monthly e-newsletters sent direct to your University email account. This can contain important information from Hall Management as well as fun stuff like offers and events around Campus!
LIFE IS ALL ABOUT COMPROMISES. YOU MIGHT HAVE TO WALK 15 MINUTES TO GET TO THE MAIN CAMPUS BUT YOUVE GOT A BUNCH OF OTHER STUFF RIGHT ON YOUR DOORSTEP. YOURE A 20 MINUTE WALK FROM THE BRIGHT LIGHTS OF ABERDEEN AND A SHORT BUS RIDE TO THE CITY CENTRE. Hillhead Halls include Adam Smith House, Wavell House, Fyfe House, Esslemont House, Burnett House, Keith House, Hector Boece Court, South House, North Court and New Carnegie Court. There are all-weather footie pitches and tennis courts opposite the main entrance. If you dont want to brave the cold then book in for a free game of badminton or table tennis at the indoor sports hall. You might want to quench your thirst at the student bar in the central building; one of the most popular student bars in Aberdeen. Its cheap, its lively and its the place to meet before clubbing. Get your head down in the computer rooms; youll find two in the Central Building. With free wireless access in all University residences all you need to do is register with the Computer Centre. Checkout www.abdn.ac.uk/wireless and keep in touch with student email@ www.abdn.ac.uk/studentmail For all you Liberachis, the music rooms, complete with piano, are based on the lower ground floor of the Central Building. If you want to book a room just pay a visit to the Porters Desk.
Stock up at the mini-market on all those cans of beans, groceries and stationery. Its licensed too! Open 7 days a week. Theres only so long you can get away with not washing your clothes and unfortunately we have launderettes on site. Its also a great meeting place, used by lots of fellow residents so guard your smalls! Launderettes are open 24 hours a day. The machines are cash operated. A help-line is in operation for any machine failure or other queries. Please see the launderette noticeboards for details. Look out for resident monthly e-newsletters sent direct to your University email account. This can contain important information from Hall Management as well as fun stuff like offers and events around Campus!
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HILLHEAD
Find us on
Know whats going on around Campus and events in halls by becoming a fan of our Facebook site - search for livinginhallsaberdeen ELPHINSTONE ROAD RESIDENTS Electricity is charged as part of your accommodation rent. However if you go above your maximum consumption level, you will have to pay the additional cost.
Find us on
Know whats going on around Campus and events in halls by becoming a fan of our Facebook site - search for livinginhallsaberdeen NEW CARNEGIE COURT RESIDENTS New Carnegie Court reception hours: Mon Tues Wed Thurs Friday 11:00  14:30 12:00  14:30 12:00  14:30 11:00  14:30 11:00  14:30 15:00  19:00 15:00  18:00 15:00  18:00 15:00  19:00 15:00  19:00
New Carnegie Court parcel delivery service you must come to the office and sign a Mail Disclaimer form and once we have received that well take mail for you during the opening hours. Need more information? Check out your Personal Homepage.
Hillhead Halls
YOUR ROOM SAYS A LOT ABOUT WHO YOU ARE, SO FEEL FREE TO MAKE YOURSELF AT HOME. BUT PLEASE REMEMBER TO USE WHITE TAC SO YOUR POSTERS WONT DAMAGE THE WALLS. YOU CAN BUY SOME FROM THE RECEPTION DESK OR SHOPHUB.
MOVING IN Moving in day is pretty exciting. Remember to take your bedding with you which will make your room feel more like home. CHECK OUT YOUR ROOM! Inventory forms will become available online once youve moved in to your room at www.abdn.ac.uk/ eaccommodation. These forms should be completed within 7 days of your arrival. Theyre optional, but if you dont fill one in you could be charged for any discrepancies or damage we find in your room. If you dont have computer access then you can get a hard copy of the inventory form from reception. Inventory forms for New Carnegie Court residents are left in your rooms prior to your arrival. Please ensure you have read through your check-in inventories & returned the appropriate copies to the office within 48hours of checking in. If you cant find a copy of the inventory in your room or flat then head down to reception. A BREATH OF FRESH AIR Smoking is not allowed in accommodation blocks, public areas and University buildings and will result in disciplinary action and charges for additional cleaning and redecorating. See pages 36-37 for a full list of charges. Make sure when opening and closing windows, you follow the instructions carefully. Window bars are there for your safety not your inconvenience or pleasure. DO NOT REMOVE THE WINDOW CHAINS/ RESTRICTORS. Theyre there for your safety and extremely dangerous to remove. REMEMBER - ClOSE THE WINDOWS WHEN yOU GO OUT!
MAKE YOURSELF AT HOME Feel free to make the place more homely: TVs but get a licence its illegal not to have one VCR/DVD Music Equipment/Radios Electric Kettles (with a heat cut-out) PCs Hair dryers, shavers, etc. WHAT NOT TO BRING Seeing as youll have a few hundred neighbours for the next year you need to be considerate and contribute to the community spirit. Thats why we dont allow the following: Skateboards Replica guns Laser guns Laser pens Paintball guns Surf boards Air guns Sporting knifes Swords Water pistols/bombs Fan heaters Shisha pipes Candles, including tea lights If youre unsure about what you can and cant bring then speak to the Management Team straight away. We have to confiscate unsuitable items so save yourself the hassle! Please do not hang things outside your windows. This can cause the handles on the windows to break and also makes a mess on the windows below when spillages occur. Also, please do not throw things out of your windows - you will get caught and you will get a fine. NEW CARNEGIE COURT HEATING There are heaters located in your bedroom and communal flat areas. They can sometimes be hard to understand how to use. For instructions of how to use and what the lights mean, log into your Personal Homepage.
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YOUR ROOM
www.abdn.ac.uk/accommodation/housekeeping
University of Aberdeen Residents Handbook
Your room
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WARDENIAL TEAM
yOUR ROOM IS yOUR RESPONSIBIlITy, WHICH MEANS WE COMPLETELY RESPECT YOUR PRIVACY. IT ALSO MEANS THAT ITS UP TO YOU TO KEEP THE PLACE CLEAN AND TIDY. If you live in Adam Smith, Wavell, Fyfe and Crombie/Johnston - generally, the cleaners will: Clean communal wash areas Clean public areas Clean kitchens Soap and toilet rolls will be replaced during cleaning We supplement the cleaning at Keith, Burnett, Hector Boece and Esslemont cleaning once a fortnight (during term time) and will do the following: Clean communal wash areas Clean kitchens Soap and toilet rolls will be replaced during cleaning We clean communal stair wells of North House, South House, Elphinstone Road, and Kings Hall but do not clean the flats. We clean communal stair wells of New Carnegie Court but do not clean the flats. Cleaning equipment is supplied for you to do this yourself. Creating a cleaning rota with your flat mates is a good idea to make sure your house is kept spick and span! Saying that, we will inspect twice a year but give warning. Keep the flat tidy and take any recycling out to the bins so the cleaners can do their job properly. It is your responsibility to take all bottles to the bottle banks provided.
Well do our best to let you know in advance if any maintenance is going to be carried out but from time to time we might need to access your room without prior warning and In addition, we carry out room inspections with prior warning. If you require to report a maintenance fault, contact the Porters desk or reception. NEW CARNEGIE COURT RESIDENTS New Carnegie Court residents get room inspections 3 times a year, in November/February & April, during the inspections we look for any maintenance that is required, any damage and cleanliness of the flat. Should damage be found that has happened since check in, the cost to repair will be charged to the entire flat for communal damage or the individual tenant if damage is in the bedroom and the repairs will be carried out usually within the following month. If you live in New Carnegie Court, please follow the instructions below to report a maintenance fault: 1. Go to www.unite-students.com 2. Click on Login 3. 1st time users select Forgot Password 4. You will be e-mailed a default password 5. Login and click on Help & Support then Maintenance 6. Fill in the details including your Booking Code* 7. Select your flat** and click next 8. In the description box start by writing your flat e.g. Flat 1: Micro Broke 9. Submit the maintenance issue (submit one issue at a time) 10. We will then e-mail informing you when were coming to fix the issue *Your booking code can be found by clicking on your Personal Homepage then My Statements, it will start with RN and eight digits will follow.
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YOUR ROOM - KEEP IT CLEAN
Keep it clean
THE STUDENT RESIDENTS ASSISTANTS ARE HERE FOR YOUR SAFETY, SECURITY AND SUPPORT. YOU CAN GO TO THEM ABOUT ANY ISSUES OR PROBLEMS.
The team of Student Residents Assistants (SRAs) are there to look after the welfare of residents. They are based in each Hall of Residence or cluster of Halls and on duty from 6pm to 6am weekdays and from 12 noon to 6am on Saturdays and Sundays. You can go to them with any welfare concern you might have e.g. homesickness, exam worries, relationship or family problems, financial difficulties, tensions between flatmates or simply to talk in confidence. They can provide friendly, confidential advice and help point you in the right direction of appropriate professional services. SRAs have an office base on campus and at Hillhead so you know where to find them. We also have a Student Community Centre where you can find leaflets and information on a whole range of issues and also great venue for residents events. SRAs are assigned to particular groups of residents and will introduce themselves to you during Freshers Week. They will also organise social and sporting events throughout the year so you will have plenty of opportunities to meet fellow residents having some fun or chilling out together. We want you to feel part of a supportive, friendly and responsible community while you are living in Halls and we want everyone to feel like a valued member of that community. That means having consideration and respect for your fellow resident and hall staff and getting involved in community life.
SRAs will be organising residents meetings and forums giving you the opportunity to suggest ideas on a range of issues e.g. on events you would like to see on site, service improvements, how to deal with antisocial behaviour etc. The Residents forums will be your opportunity to shape your residence community so please get involved. Keep in touch by becoming a fan of our Facebook site - search for livinginhallsaberdeen YOULL FIND OUT WHO YOUR SRA IS WHEN YOU ARRIVE. Hillhead - including New Carnegie Court Student Community Centre in Adam Smith House. Drop in, phone them direct on 07920088350 or 07920088063 or 274030 or call them via the Porters on 274002. Crombie / Johnston, Kings Hall, Elphinstone Road Flat SRA base in Crombie is beside reception. Phone them direct on 07920085744 or 07920086746
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STUDENT RESIDENTS ASSISTANTS TEAM
University of Aberdeen Residents Handbook
SRA team
14
HOUSE RULES
THINK ABOUT OTHERS WHEN IT GETS LATE AND KEEP THE NOISE DOWN. IF YOURE CAUSING A RACKET AFTER 11PM YOU COULD FIND YOURSELF IN TROUBLE WITH YOUR FLATMATES AND THE HALL MANAGEMENT TEAM.
COMMUNITY SPIRIT You have just moved into your new home where lots of different students with different backgrounds, lifestyles and expectations are also now living. It can be a bit of a culture shock! So a few tips to settle in with your new flatmates...  Be considerate  Be aware of other residents and their rights to a peaceful and pleasant stay too Its a good idea when sharing to get a few ground rules set with your flatmates early on in Freshers Week to agree on allocating space in the fridge, recycling, washing up, cleaning/cooking rotas, guests staying over, parties and whats acceptable in terms of noise levels. It is worth noting that persistent noise complaints will lead to disciplinary action. If problems do arise speak to your SRAs with all the flatmates and resolve any difficulties early on. PLANNING A PARTY? Yo while youre Youll make loads of friends ull be pleased to he th yo ca ad d al l here and youll probably wantu ton inviteyour ar w at fr ie nd s to ne Fa ce bo ok yo u lik some of them over from time e with wire less ante ime to time. in yt Fi nd ou t rn et. al l th e ju ab dn.a c. Dont annoy your neighbours... book ic y details at an uk /w ire le ss . official party. Ask at reception for a booking form. Or you can book part at The Union Bar if you want to party and dance all night! Plenty of space to have some friends over te thoshave some fun! and e vi
UT ? Parties are permitted Friday and Saturday only and must be finished and cleared up by midnight. You will be liable for any damage and of course the behaviour of your guests. Contact the SRAs for details.
ca n in ur se , yo u y on An d, of co t of a pa rt n t er fo r a bi ni gh ts . Do fri en ds ov d Sa tu rd ay la r as yo u Fr id ay an to o po pu e yo ur se lf ne in! M ak e su re m ak ev er yo ho ur s wont ge t at le as t 48 r e war de n ou t fo yo u te ll th an d wat ch e in ad va nc . M or e of te n th an e he rs e to ca us ga te cr as on ly th er m ag e t th ey ar e no ca use da d if th ey it. tro ub le an en d up pa yi ng fo r ll th en yo u
DONT DO ANY DAMAGE Its not hard to show a bit of respect and thats all we ask really. Its up to you to look after your room or flat, all the communal areas, yes...including the rubbish in the quad, and to take responsibility for the behaviour of your guests. Be careful not to damage any walls or woodwork with blu tac, drawing pins and sellotape. charges could apply and result in disciplinary action, so its really not worth it. See pages 36-37 for a full list of charges. Leaflets and flyers are not permitted to be handed out or left withour prior permission. Anyone found handing out or leaving leaflets for nightclubs, promoters, societies etc could face disciplinary action. If you are unsure if you are allowed to leave flyers, please ask at reception or the porters desk for clarification.
ROOM WITH A VIEW Everyone likes some nice scenery and the grounds surrounding the Halls are there for your enjoyment. So keep them looking nice and dont cause any damage to the trees, planted areas or wildlife. Avoid the grass if its wet and head for the Sport Centre for ball games and a spot of frisbee. www.abdn.ac.uk/sportandexercise We know its hard to carry your shopping back from the supermarket, but please dont take the trollies back with you.
15
HOUSE RULES
MAXE D O
DOWN AT PM
rem em be r is On e thi ng to nt for oth ers . Do co nsi de rat ion t yo u no ise. Itl l pu ma ke loa ds of ok s wi th the in the ba d bo tes . yo ur ho use ma wa rde ns an d to rul e, yo u ne ed As a ge ne ral 11p m e down by tur n the vo lum ca n sle ep or els e so eve ryo ne int err up tio n. stu dy wi tho ut
House rules
Its also worth checking out the full Disciplinary Procedures before you set a date for your soiree. You can download a copy from your eAccommodation portal at www.abdn.ac.uk/eaccommodation
Smoking is not allowed in accommodation blocks, public areas and University buildings and will result in disciplinary action and charges for additional cleaning and redecorating. See pages 36-37 for a full list of charges
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WARDENIAL TEAM
ADVICE TELEVISIONS Your TV must be licensed by you. Check out www.tvlicensing.co.uk for more information on students with TVs. Must be in a safe condition to use and a condensing fridge. Get it PAT tested!
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HOUSE RULES - WHAT & WHY
FRIDGES
GUESTS
CHILL
If you are catered, you will have to pay for their meals.
OUT!
Good health is essential.
Make sure you have
If you decide to stay over the summer pick up an application form from Hillead reception.. Sorry, no dogs, reptiles, fish or any small furry animals allowed on Hall premises You may need a patch cable. Check out www.abdn.ac.uk/ wireless Buy from Shophub or any IT supplies store.
PETS
5 portions
of fruit and vegetables a day to keep yourself healthy and happy.
PATCH CABLES Connection problems? During check in weekend support staff are available at the Central building to offer troubleshooting advice
CATERING FOR EVERY APPETITE! Live in Crombie & Johnston? Heres when and where to come and get fed if youre in the catered halls: BREAKFAST Served in Caf Zeste Monday - Friday 7.30am to 9.30am Saturday 8am to 10am EVENING MEAL Served in the Hub Monday Friday 5.15pm 6.45pm Saturday 5.15pm 6.30pm SUNDAY BRUNCH Served in the Hub 11.30am-1.30pm At the start of the term you will be issued with a meal card. You can collect this from Crombie reception. Remember your student ID card and meal pass: No pass, no food! If you require a special diet for medical reasons, please contact the Operations Manager by calling [27]4777. WHAT ABOUT YOUR GUESTS? If you want to bring someone for tea you can buy a meal ticket from reception - Please ask for current prices.
If you have University commitments during meal times, early and late meals are available Monday to Friday. Please provide 24 hours notice should you require this service, remembering to state if you require a vegetarian late meal. Late meals are available from Crombie Reception from 7pm-9pm. Remember to bring your ID card with you when collecting.
19
CATERING A MUST READ FOR CATERED STUDENTS
WHAT IF I HAVE LOST MY ID CARD AND NEED IT TO ACCESS THE DINING ROOM? If you lose your card, you can order a new one from the University Online Store. It costs 10 and will be available for collection from the Infohub within 24 hours. You can also visit the Infohub to order a replacement card which can usually be prepared on the spot. Infohub is open Monday - Thursday (9am - 5pm) Friday (10am - 5pm) Dont worry though, youll get a temporary meal card from the Hall Secretary in the meantime and this is valid until the day you get your new card. If you forget to renew your card then we will issue you with a second temporary one but it will only last for one night.
20
SELF CATERING
KING OF THE CUPBOARD? SULTAN OF THE STEAMER? If you feel like cooking more than instant noodles and need more cooking appliances, have the appliances PAT tested. You can only use them in the kitchen or pantry and you are responsible for ensuring they are safe to use. WE LIKE: Slow Cooker / Rice Boiler Sandwich Maker Hotplates & Grills NO NOS Heres some items that are forbidden so leave them at home: Chip Pans or Stoves Electric Deep Fat Fryers Pizza ovens Gas Heaters / Burners Fan or any other kind of heaters Fairy lights Candles, including tea lights Shisha pipes
ENRICH YOUR STUDENT ExPERIENCE Studentcooking.tv is an interactive video based website that involves students in a healthy lifestyle, showing them how to cook nutritious food on a budget. Have a look at the website for some ideas on what to cook for tea tonight!
REDUCE, REUSE, RECyClE Remember to use the recycle points! Its not hard to get into the habit of recycling and it makes a huge difference to the big wide world. Take all your general waste to the bins provided on site. THE USUAL RUBBISH Dont put anything sharp, like broken glass, in the bins or bin bags. Put them in a separate box so no-one hurts themselves.
MESTON WALK
10
Chapel
21
RUBBISH
REGENT
Crombie
Zeste
11 12
E BOUN
Johnston
UNIV
DS
ERSIT
Y RO A
Food diaries on the website allow you to work out the nutritional content of all the recipes on the website. Look out for fun events around Campus with the Studentcooking.tv team throughout the year. Find out how healthy your diet is this week...!
1 2 3 4 5
CROMBIE JOHNSTON: Within Kings Hall car park behind 6 Chaplaincy 14 Regent Elphinstone flats AWAy yOUR CASH! Blocks E & F of Johnston for glass, Building DONT THROW 7 Edward Wrightaluminium and clothing. 15 Coopers Court Building Crombie throw anything out of the paper, Building Dont Johnston windows 16 University Office Kings Hall or youll be fined! 8 Taylor Building Find 9 New Kings out about waste disposal charges at Theatre 17 Arts Lecture The Hub http://www.abdn.ac.uk/ William Guild Building HILLHEAD: 10 Elphinstone Hall 18 Fraser Noble Building accommodation/housekeeping and Court Residence For Mother Library 11 19 Hunters Queen glass, plastic, aluminium Kings College Centre click a-z. and paper see map below.
12 13
20 MacRobert Building Kings Pavillion AUSA - Butchart Centre bins are also available Clothing recycle
or take a trip to your coveted charity shop for them to reuse. Make sure you take any electrical items with you when you leave. If left, well have to remove them and youll get charged for the privilege. You can donate any unwanted items, including electrical items, to the Hall Clearances stall when you leave for the summer. Look out for the posters around Campus.
If any items are confiscated they can be collected from Hall Management Team at the end of term. Adam Smith House, Wavell House, Fyfe House - put sealed bin bags outside kitchen 3 and 4. South House, North Court, Esslemont House, Keith House, Burnett House & Hector Boece Court - put sealed bin bags outside in the sheds at the front of the blocks. New Carnegie Court - bin stores are at the rear of every property.
COLLEG
13
Self Catering
Rubbish
DO ABLE? www.abdn.ac.uk/environment
22
WARDENIAL TEAM
EOPLE! P POWER
GIVE YOUR FELLOW RESIDENTS A VOICE AND JOIN THE STUDENT COMMITTEE. SRAS WILL BE ORGANISING RESIDENTS FORUMS SO THAT YOU CAN GET INVOLVED IN PLANNING EVENTS AND COMPETITIONS, GREEN/RECYCLING INITIATIVES AND WHERE YOU CAN GIVE FEEDBACK AND CONTRIBUTE IDEAS ON ISSUES AFFECTING RESIDENTS. NOMINATE YOURSELF, NOMINATE YOUR FRIENDS. JUST PICK UP A FORM AND GET INVOLVED. IT ALSO LOOKS GREAT ON YOUR CV.
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HAVE YOUR SAY
24
WARDENIAL TEAM
WITH OVER 18,000 PEOPLE ON CAMPUS, OUR CARBON FOOTPRINT IS QUITE LARGE, SO WEVE GOT A SUSTAINABLE TRAVEL PLAN TO KEEP IT DOWN. BIKES Youll find plenty of bike sheds around the campus and also at Hillhead. If you are living at Crombie Johnston contact us about getting access to the bike sheds. Make sure you lock your bike up and add it to your insurance just in case someone takes a shine to it. Keep a note of the frame number, colour and make. Dont store your bike inside or obstruct the entrances. If you do well move it and youll have to pay to get it back. MOTORBIKES Dont ride motorbikes on the paths. Any repairs, do it in one of the car parks and dont park in or against the buildings or near emergency access. BY BUS The No 20 bus takes you from the city centre, past Crombie Johnston and into the heart of Campus then onto Hillhead. The No 19 is ideal for the Zoology building, QML, Meston and Fraser Noble into Union Street. The No 1 and 2 on King Street also takes you from Campus into town. The no. 6 also links Hillhead, Old Aberdeen and Foresterhill. WALK Loads of places in Aberdeen are within easy walking distance. Take care during dark nights and walk in groups rather than alone its more fun that way as well as being safer.
CARS ON CAMPUS In line with the Universitys policy on car parking, student parking is available at the Butchart Building. For more details on car parking charges and how to apply for a permit please visit www.abdn.ac.uk/estates/ supportservices/car_parking. Parking Charge Notices (PCN) of 60 may be issued to vehicles parked in contravention of the parking regulations. PARKING AT HILLHEAD For more details on car parking charges and how to apply for a permit please visit www.abdn.ac.uk/estates/ supportservices/car_parking. You must apply for a parking permit once you have arrived which must be displayed in your windscreen at all times no permit, no parking! Cars parked on site are at owners risk and we do not accept liability for damage or theft. Parking Charge Notices (PCN) of 60 may be issued to vehicles parked in contravention of the parking regulations. TRAFFIC RESTRICTIONS Observe the one way system. Stick to the 10 mph speed limit. Keep all roads clear for emergency vehicles and public transport. Observe parking and double yellow lines. If you are staying over the summer, make sure your car is registered with reception or it could end up on the scrapheap as well assume its abandoned and bill you 150.
25
GETTING AROUND
Getting around
26
WARDENIAL TEAM
STAYING HAPPY AND HEALTHY Get yourself registered with a doctor who can come out to you in halls if youre feeling too ill to get out of bed. University can be stressful, you can get homesick and you can get yourself into some difficult situations. Just dont be afraid to ask for help. NEED A DOCTOR? You can make a call out yourself, just call NHS 24 on 08454 24 24 24. You can make a call yourself, or ask at reception for assistance. In addition you can request to see your SRA or Hall Manager who will be totally non-judgemental and supportive. If you have to go to hospital via ambulance or taxi, the porter will make a note so that, if you want, the SRA can email your advisor/supervisor to let them know that you may not be in class. If you call an ambulance, make sure that you inform a member of staff so that they can meet the Ambulance and take them directly to your location. NEED A DENTIST? Need help to access NHS dental services in Grampian? Call 08454 56 59 90 Open 9am to 4pm, Monday to Friday.
Its no smoking in the University buildings and if you dont fancy standing out in the rain you could have a chat to your new GP about ways to stop. You can speak to them about any other issues that might be a bit sensitive, like STDs, depression, drinking or diet.
27
HEALTH
And when it comes to diet you can be sure to get a hearty healthy meal from one many of the tasty places to eat on campus. Its hard to avoid the issue of drugs these days. If you are concerned about drug use, want to talk to someone or just want some advice you can talk to your SRA, Student Advice & Support Office or the University Counselling Service located in the Hub.
Health
28
WARDENIAL TEAM
OUT AND ABOUT Be sensible about when and where you walk. Behave as you would do at home and dont take lifts from people you dont know. Be alert when walking up lanes alone, especially after dark or on your way back to Campus after a night out. If you are going to Hillhead, the quickest route to the campus is via St Machar Drive and Don Street. The elevated walkway was put there to keep you safe so make sure you use it. HILLHEAD RESIDENTS Remember that cars drive on the left hand side of the road in the UK. The cycle lane on Don Street (on the left hand side of the road) is only for use of bicycles going up the hill to Hillhead. KEEP TO THE lEFT WHEN USING All ROADS. Seaton Park is beautiful but make sure you appreciate it in the day time and dont find yourself in there at night, especially after a few drinks. Stick to the pavements. Wandering in the road with a group of friends is not wise. If youd rather get the bus, you can catch one from the high street. SITE SAFETY Although we have CCTV its important to keep your eyes open for anyone who looks suspicious, especially when youre going into Halls and someone is coming through the door behind you who may not be a resident. Especially at Hillhead, where there are lots of different entrances and residents.
PERSONAL SAFETY AND SECURITY Its important to keep your eyes open for anyone who looks suspicious, especially when youre going into Halls and someone is coming through the door behind you who may not be a resident. Dont let strangers into your building. If the caller is not for you, dont let them in. Please telephone the Porter if you think there is anyone suspicous on site. Plan ahead. Dont walk home alone at night - arrange in advance to stay with a friend or pre-book a taxi. Beware of drink spiking. Never leave your drink unattended. Drink responsibly, know your limit. Being under the influence of alcohol is no excuse for criminal or antisocial behaviour. Be alert when withdrawing cash from ATMs. Report anything suspicious about the cash machine immediately to the bank or police. Look after your wallet too. Make sure you return your room key at the end of term, or when you terminate your contract. If you go away for the weekend, you can leave your key at reception or porters desk - even if you are out for the evening. If you do lose your keys let reception know straight away so they can sort out a replacement set. Try not to let it happen though because we will have to charge you.
29
SAFETY - PERSONAL SAFETY
Personal Safety
GET INSURED Youll be pleased to hear that all University of Aberdeen student accommodation has personal contents insurance cover with Endsleigh Insurance. If you are a New Carnegie Court resident visit www.unite-students.com/ livingwithunite to read more about your insurance and what you are covered for. Visit the Accommodation website www.abdn.ac.uk/accommodation for more information. Your personal insurance certificate is in your welcome pack. The level of cover is detailed on the certificate and on the Endsleigh website. Laptops, mobile telephones and bicycles are the most common items stolen from students. Look after your property before someone else does! If you want to extend the level of insurance to cover bikes and cars etc or need to make a claim, then get in touch with Endsleigh via the website.
DOOR ACCESS IF yOU ARE A RESIDENT ON THE GROUND FlOOR, ENSURE THAT yOUR WINDOWS AND DOORS ARE lOCKED ON EVERy OCCASION THE ROOM IS UNOCCUPIED. Rember to lock your doors when you leave your room. You never know when a thief is going to strike. If you go out in the evening, you can leave your key at reception or porters desk. If you do lose your keys then let reception know straight away so they can sort out a replacement set. Try not to let it happen though because we will have to charge you. At New Carnegie Court your flat and bedroom door locks are battery operated. All batteries are renewed during the summer however from time to time the batteries do run down and you are given a warning light of amber before the lock completely fails. While accessing your bedroom or flat should you see it flash amber please contact the office as soon as possible to ensure we can renew the batteries before the lock fails and you end up locked out
31
SAFETY
We dont want you to be without the stuff you need the most. Our 24 hour laptop replacement* will get you back up and running in the event of theft or damage.
AROUND CAMPUS Always secure your bicycle with a good strong lock to a fence, tree or railing when unattended, even if its only for a few minutes. Never leave property visible in your car. A coat or bag in the back sear could tempt a thief to break in. Try to park in busy well lit areas.
Recommended by
Wed love to tell you more visit endsleigh.co.uk/university call 0800 028 7255 or 01282 672700
*Excludes iPads. Next day represents one working day from us accepting your claim. Endsleigh Insurance Services Limited is authorised and regulated by the Financial Services Authority. This can be checked on the FSA Register by visiting its website at www.fsa.gov.uk Endsleigh Insurance Services Limited. Company No: 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE.
Safety
32
FIRE SAFETY
FIRE INSTRUCTIONS Fire instructions are attached to your room door. Its probably best to READ THEM NOW instead of waiting till theyre actually on fire. It is your responsibility to know where the nearest fire exits and assembly points are, as well as break glass points and fire fighting equipment. Check out the signs on the back of your doors which has all this information on it. SMOKE DETECTORS All Fire/Heat/Smoke/CO detectors are designed to provide early warning of a fire and the slightest waft of smoke will set them off, so dont keep burning the toast or your house mates might put a ban on bread. But do not cover the smoke detectors either - they may save your life! Heres a few ideas to avoid setting the alarms off: Close the kitchen/pantry door if theres going to be any fumes or smoke while you are cooking. Dont use electrical kitchen items in rooms other than kitchens or pantries (so no hotplates in your bedroom or sandwich toasters on the stairs). CHECK OUT THE FIRE SAFETY DVD ON YOUR INDUCTION WWW.ABDN.AC.UK/EACCOMMODATION
INTERFERENCE WITH OR MISUSE OF FIRE SAFETY EQUIPMENT It is a criminal act to interfere with, misuse or remove any such equipment: Fire extinguishers Fire alarm systems Smoke detectors (including covering up) Break glass alarm call points Fire exit signs
NO CAUSE FOR ALARM Here are some simple guidelines to help prevent fires: Never cook after drinking alcohol (thats what the kebab shops are for) Never leave cooking unattended (its a hazard and other hungry students may take advantage) Keep kitchen doors closed at all times Never overfill any pan (hold back on those supermarket value beans) Never overload plugs, make sure extension cables are suited to the appliances you have plugged in and ALWAYS use UK approved adaptors for international appliances Ensure leads and flexes are in good condition Check the fuse is the right size for the appliance Unplug electrical appliances that are not designed to be left on, before going to bed and when going out Switch off your electric blanket before going to bed if it is not designed to remain on. Smoking is not allowed in university accommodation and will result in disciplinary action and charges for additional cleaning and redecorating. No Candles or Fairy lights are allowed in University accommodation. CHECK OUT THE FIRE SAFETY DVD ON YOUR INDUCTION WWW.ABDN.AC.UK/ EACCOMMODATION
IF YOU DISCOVER A FIRE: 1. Whilst exiting the building immediately break the glass over the nearest fire alarm button. 2. Go to the nearest telephone and dial (9)999. 3. When the Fire Brigade answers, say Fire at (Crombie Johnston/ Hillhead/Elphinstone block, room or flat) and give full address details. 4. Go to your assembly point. The porters deal with all fire alarm activations - pass on any information you have about the fire to them. If smoke is emerging from a closed door, never open the door to investigate, follow the procedures above. ON HEARING THE ALARM IN YOUR OWN BLOCK: 1. Close the window and door of your room. 2. Leave the building quickly, but without running. 3. Go immediately to your assembly point and await further instructions from the portering staff. 4. Remain at the Assembly Point until dismissed, or instructed to proceed elsewhere. ASSEMBLY POINTS ARE DETAILED IN FULL ON THE BACK OF YOUR DOOR.
33
FIRE SAFETY
These are all there to protect life and property. Tampering with fire equipment can result in a fine of 250. Always set off the fire alarm if you think theres a fire. But ONLY if there is. Setting off the alarm for any other reason will get you into serious trouble with the University, the Fire Brigade and the Police. Routine inspection of extinguishers is carried out on a weekly basis so dont tamper with anything or youll get charged for a replacement. PREVENTING FIRES It should be obvious, but dont put stuff in front of the Fire Escape Routes. Dont store your traffic cones, trolleys, overflowing bins and bicycles anywhere in the corridors. Dont fit exercise bars on doorways. They get in the way if theres a fire and no one wants to watch your sweaty attempts at exercise. SMOKING IS NOT AllOWED IN UNIVERSITy ACCOMMODATION AND WIll RESUlT IN DISCIPlINARy ACTION AND CHARGES FOR ADDITIONAl ClEANING AND REDECORATING. See pages 36-37 for a full list of charges.
Fire Safety
severe fits
death
vomiting
nausea
seizures
coma
ALCOHOL Alcohol is something to be enjoyed and a lot of students certainly do enjoy it! However, it is good to be aware of the guidelines and the risks so that you can choose for yourself how much you want to drink. Plan ahead. Dont walk home alone at night - arrange in advance to stay with a friend or pre-book a taxi. Beware of drink spiking. Never leave your drink unattended. Drink responsibly, know your limit. Being under the influence of alcohol is no excuse for criminal or antisocial behaviour. Dont be afraid to ask for help and try to do what you can to avoid liver damage, STDs and pregnancy. Its just about using a bit of common sense really but a good place to go for advice, information and free condoms is the Student Association Info & Advice Centre. In addition you can request to see the Duty SRA or manager who will be totally non-judgemental and supportive. TAlK TO FRANK AT WWW.TAlKTOFRANK.COM KNOW THE SCORE WWW.KNOWTHESCORE.INFO
DRUGS We in no way condone drug use however it would be foolish to assume that this never happens. Should you find yourself in a position where drugs are, or have been taken, it is important to know what to do. Not only do drugs affect your health, but it can also affect your criminal record. Most drugs are illegal, and if you are caught abusing them, or supplying them, then you are at risk of facing legal action. The Misuse of Drugs Act states that both POSSESSION and SUPPLYING of controlled drugs is illegal. Know the Score - Aberdeen Royal Infirmary have been treating an increasing number of patients who have taken substances like NRG-1, MCAT and Ivory Wave. Common physical symptoms have included increased blood pressure, heart rate and temperature, abnormal and uncontrollable muscle movement and sweating. Psychological symptons are common and severe, including agitation, anxiety and paranoia. These symptoms appear to persist for a prolonged period after taking the legal high drugs and in some cases several days and has resulted in a number of patients requiring hospital admission.
35
COMMUNITY SPIRIT
sound AppeAling?
Mieow, Meow, Meph, Mephedrone, MCAT, 4MMC, BuBBles
death
vomiting
nausea
seizures
coma
Community spirit
36
APPENDICES
DONT MESS UP Just because there are cleaners, it doesnt mean you can be a mucky pup. If additional cleaning has to be done then youll have to pay for it. Heres a run down of the costs:
PAYING THE PRICE Accidents happen but anything that you break or damage will have to be paid for. Therell be a room inspection when you leave and any excess cleaning, repairs or replacements will be charged accordingly. Heres a run down of charges:
37
APPENDICES
ITEM
REQUIRED STANDARD
CHARGE
COST 50-300* 30-50* 90* 80* 300 or more depending on the damage Up to 300 or more depending on the damage 140* 50-120
CHARGE BASIS Per clean Per clean Per pair of curtains Per mattress Based on damage inspection
Vacuum carpet Rubbish removed; general surface clean Rubbish removed; bin washed out; furniture emptied and wiped clean; all surfaces wiped clean
25.00
Rubbish removed; toiletries Bathroom disposed of, general deep clean surface clean Bath, shower, WC, sink wiped clean; floor to be litter free and clean; all rubbish removed; shower curtain/door cleaned; all surfaces wiped clean
20.00
En-suite rooms
Please note that a 25 admin charge will be charged in addition to any specific damage/replacement charges. NEW CARNEGIE COURT RESIDENTS To view details of the cleaning cleaning, repairs or replacements please visit your personal homepage. ELECTRICITY CHARGES Electricity is charged as part of your accommodation rent. However if you go above your maximum consumption level, you will have to pay the additional cost. For further information please visit www.abdn.ac.uk/accommodation/housekeeping/a-z_of_things_to_know
Please note that a 25 admin charge will be charged in addition to any specific damage/replacement charges. *Based on depreciation NEW CARNEGIE COURT RESIDENTS To view details of the cleaning, repairs or replacement charges please visit your personal homepage.
Appendix I
Appendix II
38
CONTACTS
ASSISTANT HALL MANAGERS Crombie Johnston Hillhead New Carnegie Court Elphinstone flats Kings Hall When to call: Laundry Catering general comments, special diets Reporting illness General enquiries Requests to see management Returning forms (e.g. Inventories) Telephone cards Temporary meal cards Special diets Keys and lockouts Replacement light bulbs and refuse sacks Change tel: (27)3616 tel: (27)3306 tel: (27)4007 tel: (27)4048 tel: 481883 tel: (27)3616 tel: (27)3616 Mon Fri tel: (27)4014 tel: 481883 HALL SECRETARY RECEPTION PORTERS DESK ASSISTANT HALL MANAGERS Crombie Johnston Hillhead New Carnegie Court Elphinstone flats Kings Hall When to call: Requests to see management Vacation residence Booking and payments Car parking allocation Refrigerator hire Building/ equipment maintenance Reporting damage or faulty equipment Personal security Mail Keys Welfare issues HH CONTACTS Hillhead Halls of Residence University of Aberdeen Don Street, Aberdeen AB24 1WU Tel:+44 (0)1224 274000 Fax:+44 (0)1224 277130 hillhead.halls@abdn.ac.uk New Carnegie Court University of Aberdeen Don Street, Aberdeen AB24 1WU Tel:+44 (0)1224 481883 Fax:+44 (0)1224 277130 hillhead.halls@abdn.ac.uk Elphinstone Flats University of Aberdeen Elphinstone Road, Aberdeen AB24 3UT T: +44 (0) 1224 273444 / 272218 F: +44 (0) 1224 273839 accommodation@abdn.ac.uk Crombie, Johnston & Kings Halls of Residence University of Aberdeen College Bounds, Aberdeen AB24 3TS Tel:+44 (0)1224 273444 / 272218 Fax:+44 (0)1224 273839 accommodation@abdn.ac.uk tel: (27)3616 tel: (27)3306 tel: (27)4007 tel: (27)4048 tel: 481883 tel: (27)3316 tel: (27)3316 Mon Fri HH tel: (27)4014 tel: 481883 HALL SECRETARY RECEPTION PORTERS DESK tel: (27)2218 tel: (27)4002 tel: (27)4002 tel: (27)2218 tel: (27)2218 Available 24 hours, 7 days.
39
CONTACTS
tel: (27)3444 tel: (27)4000 tel: 481883 tel: 658254 tel: (27)2218 tel: (27)2218 Available 24 hours, 7 days. CJ CJ tel: (27)4777
tel: (27)2218 tel: (27)4002 tel: (27)4002 tel: (27)2218 tel: (27)2218 Available 24 hours, 7 days.
tel: (27)3444 tel: (27)4000 tel: 481883 tel: 658254 tel: (27)2218 tel: (27)2218 Available 24 hours, 7 days.
NEW CARNEGIE RESIDENTS Outwith New Carnegie Court opening hours you can visit the Porters desk in Central building for any queries.
Contacts
REGENT WALK
MESTON WALK
Chapel
10 11 12
40
CONTACTS (cont.)
UNIVERSITY SUPPORT CONTACTS: Accommodation Office Aberdeen University Students Association Info & Advice Centre Job Link & Volunteering Money Advice Centre Chaplaincy Centre Careers & Appointments Old Aberdeen Medical Practice Counselling Service Student Support Officer/Disability Adviser International Student Adviser library
Building
FORESTERHILL
P
ter
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12
Aberdeen Royal Infirmary A&E
(27)3502 (27)2965 (27)4200 658071 (27)2965 (27)2137 (27)3601 486702 (27)2139 (27)3935 (27)3935 (27)3600
23
S
24
Town House
Police Station
HIGH STREET
1
Playing Fields
9
Blood Transfusion Centre
North Court
A&E RACH Childrens Hospital
P
8
I M &T
Facilities
BOUND
UNIV
20
P
Occupational Health
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13
7
Central Stores
Keith House
a Ro es dW t
21 21
P
Foresterhill House
rov
6 3 4
Bus 13, 40/41, 216
To Anderson Drive
Breast Screening
Forestgrove House
22 22
14
H P
Ashgrove House
Shop
Hyperbaric Centre
Westburn Road
Entrance
24 23
UNDS
P
Main Car Park
Burnett House
A&E
DON STREET
key N MESTO
WALK
P Parking
Disabled Parking
10
Bus stops
Additional
UNIV
Playing Fields
lR d oa
Nor
A&E
P P
Bus 6, 10, 12, 59 Foresterhill Health Centre
FORESTERHILL SITE
E BO COLLEG
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Y RO AD
Seaton Park
RA Child Hos
13
Central Stores
Foresterhill Site
Ashg West rove Road
To Anderson Drive
Where to eat
P Parking
We
(27)3636 servicedesk@abdn.ac.uk
key
2 3
DUNB
Pub Bank
Police Station
HIGH STREET
AR ST
1 Helpdesk email
[27]3350
19
20
21 21
e rov Ro ad s We t
	8 	20 	21 	22
d
Tiki @ Taylor
Co rn hil lR oa
MacRoberts Cafe Urban Cafe at IMS Tiki Cafe at Suttie Caf Zeste
Rosehill House
Seaton Park
7 www.abdn.ac.uk/dit
www.abdn.ac.uk/wireless
18
A g sh
6 3 4
MESTON WALK
8 9
15 14 10
17 16
REGENT WALK
Hyperbaric Centre
Forestgrove House
22 22
23 24
Where am I?
Elphinstone Flats Crombie Johnston Aberdeen Kings Hall
Royal Infirmary A&E
re Fo ste lR rhil
	1
4
	12 	13
Facilities
Kings Pavillion AUSA - Butchart Regent Building Coopers Court Building University Office
CSSD Arts Lecture Theatre
d oa
P
Main Car Park
12
Chapel
11 12
Playing Fields
P
Main Car Park
	2 	3 	4 	P 5 	6
Keith House
24 23
S
14 15
South House P
P
Occupational Health
16 17 18 19 20 21 22
UND EGE BO
UNIV
ERSIT
Y RO AD
7 8 9
William Guild Building Hunters Court Residence MacRobert Building IMS Suttie Centre
COLL
13
Central Stores
Contacts (cont.)
10 11 Shop
To Anderson Drive
Esslemont House