Mini LoRaWAN® Gateway

UG63
User Guide
Safety Precautions
Milesight will not shoulder responsibility for any loss or damage resulting from not following the
instructions of this operating guide.
 The device must not be disassembled or remodeled in any way.
 Do not place the device close to objects with naked flames.
 Do not place the device where the temperature is below/above the operating range.
 Do not power on the device or connect it to another electrical device when installing.
 Check lightning and water protection when used outdoors.
 Do not connect or power the equipment using cables that have been damaged.

Declaration of Conformity
UG63 is in conformity with the essential requirements and other relevant provisions of the CE,
FCC, and RoHS.

Copyright © 2011-2024 Milesight. All rights reserved.

All information in this guide is protected by copyright law. Whereby, no organization or individual
shall copy or reproduce the whole or part of this user guide by any means without written
authorization from Xiamen Milesight IoT Co., Ltd.

For assistance, please contact

Milesight technical support:
Email: iot.support@milesight.com
Support Portal: support.milesight-iot.com
Tel: 86-592-5085280
Fax: 86-592-5023065
Address: Building C09, Software Park
Phase III, Xiamen 361024,
China

Revision History
Date Doc Version Description
Jan. 5, 2024 V 2.0 Initial version based on UG63 V2

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 Contents

1. Product Introduction ......................................................................................................................... 4

1.1 Overview ...................................................................................................................................4
1.2 Key Features ............................................................................................................................ 4
2. Hardware Introduction ...................................................................................................................... 4
2.1 Packing List ..............................................................................................................................4
2.2 Hardware Overview ................................................................................................................. 5
2.3 LED Indicator and Reset Button ..............................................................................................5
2.4 Dimensions (mm) .................................................................................................................... 6
3. Hardware Installation ........................................................................................................................6
3.1 SIM Card Installation (Cellular Version Only) ........................................................................ 6
3.2 Power Supply ........................................................................................................................... 6
3.3 Gateway Installation ................................................................................................................7
3.3.1 Desktop ......................................................................................................................... 7
3.3.2 Wall/Ceiling Mounting .................................................................................................. 7
4. Access the Gateway ..........................................................................................................................9
5. Operation Guide ...............................................................................................................................11
5.1 Status ..................................................................................................................................... 11
5.2 Packet Forward ......................................................................................................................13
5.2.1 General ........................................................................................................................ 14
5.2.2 Radios ..........................................................................................................................15
5.2.3 Packet Filters .............................................................................................................. 17
5.2.4 Advanced .....................................................................................................................18
5.2.5 Traffic .......................................................................................................................... 19
5.3 Network .................................................................................................................................. 20
5.3.1 Link Backup .................................................................................................................20
5.3.2 WAN .............................................................................................................................21
5.3.3 Cellular (Cellular Version Only) .................................................................................. 22
5.3.4 WLAN ...........................................................................................................................23
5.4 Service ....................................................................................................................................24
5.5 System ................................................................................................................................... 24
5.5.1 General ........................................................................................................................ 24
5.5.2 Time .............................................................................................................................25
5.5.3 Access Service ............................................................................................................25
5.6 Maintenance .......................................................................................................................... 26
5.6.1 Log ............................................................................................................................... 26
5.6.2 Backup/Upgrade .........................................................................................................26
5.6.3 Reboot ......................................................................................................................... 27
Appendix .............................................................................................................................................. 28
Default Frequency ........................................................................................................................28

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1. Product Introduction
1.1 Overview
UG63 is an 8-channel lightweight indoor LoRaWAN® gateway. Adopting, the SX1302 chip, UG63
can set up packet forwarding connection between end nodes and mainstream network servers
(such as TTN, ChirpStack, etc.). With its compact size and high performance, it is highly suitable
for independent deployment of LoRaWAN® networks in small-scale scenarios or single spaces.
It can also serve as a supplementary gateway, along with UG65/UG67 or other main gateways,
to enhance LoRaWAN® signal coverage in large-scale scenarios by filling in signal blind spots. it
is an ideal supplement for wide indoor areas such as offices, parking lots, campuses, etc.

1.2 Key Features

 Equip with SX1302 chip, handing a higher amount of traffic with lower consumption
 8 half-duplex channels for more than 2000 end-nodes connections
 Small in size for easy carrying & deployment
 Desktop, wall, or ceiling mounting support
 Multi-backhaul backups with Ethernet and Cellular (4G)
 Cover the blind spot of LoRaWAN® network by transmitting data to Milesight
UG56/UG65/UG67 controller gateway
 High-cost performance, suitable for small applications
 Milesight DeviceHub 2.0 & Development Platform provide easy and centralized
management of remote devices
 Compatible with mainstream network servers like The Things Industries, ChirpStack, AWS
IoT Core for LoRaWAN®, etc.

2. Hardware Introduction
2.1 Packing List

1 × UG63 Device 2 × Wall Mounting 1 × Type-C Cable &

1 × Quick Guide
Kits Power Adapter

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 1 × PoE Splitter
1 × Warranty Card
(Optional)

If any of the above items is missing or damaged, please contact your sales representative.

2.2 Hardware Overview

2.3 LED Indicator and Reset Button

LED Indicators
LED Indication Status Description
Off The power is off
Power &
SYS Green Light The system is running properly
System Status
Red Light The system goes wrong
SIM card is registering or failed to register
Off
(or there are no SIM cards inserted)
Blinking slowly: SIM card has been registered
and is ready for dial-up
LTE Cellular Status
Blinking rapidly: SIM card has been registered
Green Light
and is dialing up now
Static: SIM card has been registered and dialed
up successfully
Off Disconnected or connect failure
Link Indicator Yellow
Ethernet Transmitting data
Blinking
Port
Connection Off Ethernet port is disconnected
Indicator Green Light Ethernet port is connected

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Reset Button
Function Action LED Indication
Reset to Factory Press and hold the button for more than 5
SYS: blinks rapidly.
Default seconds

2.4 Dimensions (mm)

3. Hardware Installation
3.1 SIM Card Installation (Cellular Version Only)
Insert the micro (3FF) SIM card into the device according to arrows as follows. If you need to
take out the SIM card, press the SIM card and it will pop up automatically.

3.2 Power Supply

UG63 can be powered by USB (5V) or a DC power connector (5-12V) by default. When installing
the power cables, pass them with Ethernet cables through the groove.

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 USB Powered DC Powered

Additionally, it can also be powered by an 802.3af standard PoE source via a PoE splitter.

3.3 Gateway Installation

UG63 supports multiple installation methods like desktop, wall mounting, ceiling mounting, etc.
Before you start, make sure that all cables have been installed and configurations are
completed.
Note: Do not connect the device to the power supply or other devices when installing.

3.3.1 Desktop
Take off the baffle and mounting plate on the back of the device, then you can place the device
on the desktop.

3.3.2 Wall/Ceiling Mounting

1. Take off the mounting plate on the back of the device.

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2. Align the mounting plate horizontally to the desired position on the wall or ceiling to mark two
mounting holes, drill two holes as these marks, and insert wall plugs into the holes respectively.

3. Fix the mounting plate to the wall plugs with screws.

4. Turn the device clockwise to lock it to the mounting plate.

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4. Access the Gateway
UG63 provides user-friendly web GUI for configuration and users can get access to it via Wi-Fi.
The default settings are listed below:
Wi-Fi SSID: Gateway_XXXXXX (can be found on the label)
Wi-Fi IP Address: 192.168.1.1
Browser: Chrome (Recommended)
Username: admin
Password: password

Configuration Steps:
Step 1: Enable the Wireless Network Connection on your computer and search for the
corresponding access point, then connect the computer to this access point.
Step 2: Open the browser and type 192.168.1.1 to access the web GUI.
Step 3: Select the language.
Step 4: Enter the default username and password to log in the web GUI.

Step 5: It is suggested to follow the wizard to complete basic settings. Users can also skip all
steps or exit the wizard to configure the device.
1) Configure the Link Failover settings to decide the main link as required and ping detection
settings. For details please refer to Link Backup chapter.
2) Configure the Ethernet WAN settings to set up network access as required. For details please
refer to WAN chapter.
3) Configure the cellular network settings to set up cellular connections. Usually, it is necessary
to type the APN parameter to register to cellular networks. For details please refer to Cellular
chapter.
4) Configure correct system time. For details please refer to Time chapter.
5) Configure the device to connect a LoRaWAN® network server. For details please refer to
Packet Forward-General chapter.
6) Configure the packet filter. For details please refer to Packet Forward-Packet Filters chapter.
7) Configure the WLAN settings. For details please refer to WLAN chapter.
8) Change a device password for security.

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Note: The connection type of Ethernet port is DHCP by default. UG63 also supports wired access
if you select the connection type of Ethernet port as static IP and assign an IP address to
Ethernet port.
Step 1: Go to Network > WAN page to select connection type as Static IP and configure an IP
address for the Ethernet WAN port.

Step 2: Connect computer to Ethernet port of UG63 directly or via switch.

Step 3: Assign the IP address to computer manually. Take Windows 10 system as an example,
A. Go to “Control Panel” → “Network and Internet” → “Network and Sharing Center”, then click
“Ethernet” (It may have different names).

B. Go to “Properties” → “Internet Protocol Version 4 (TCP/IPv4) ”and select “Use the following
IP address”, then assign a static IP manually within the same subnet of UG63.

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 Step 4: Open the browser and type the IP address of Ethernet port to access the web GUI.

5. Operation Guide
5.1 Status

Overview
Parameters Description
Model The whole model name of the gateway.
SN The serial number of the gateway.
EUI The unique identifier of the gateway and it’s non-editable.
System Information
Firmware Version The current firmware version of the gateway.

Hardware Version The current hardware version of the gateway.

The LoRaWAN® frequency region of the gateway. This is non-editable.
Region
Note: the frequency plan can be changed on Packet Forward > Radios page

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 and will be not affected by this region value. For example, the gateway with
region AU915 can also change the frequency plan to US915, AS923-1, etc.
Local Time The current local time of the system.

Uptime The information on how long the gateway has been running.

CPU Temperature The temperature of CPU.

Ethernet

Type The latitude of the location.

IP The IP address of Ethernet port.

MAC The MAC address of the Ethernet port.

Gateway The upper gateway address of the Ethernet port.

DNS The DNS server address of the Ethernet port.

Connection
The information on how long the Ethernet network has been connected.
Duration
Cellular (Cellular Version Only)

IP Address The IP address of cellular network.

Connection
The information on how long the cellular network has been connected.
Duration
WLAN

SSID The SSID of the WLAN access point.

LoRaWAN Packet Forward

Server Type The LoRaWAN® packet forward connection type.

The LoRaWAN® network server address. When server type is Basic Station,
Server Address
this will show LNS URI and CUPS URI.

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Cellular (Cellular Version Only)
Parameters Description
Modem
Corresponding detection status of module and SIM card.
 No SIM Card: the SIM card is not inserted
 SIM Card Error: the SIM card is error
 PIN Error: the PIN code is error
SIM Status  PIN Required: the SIM card requires to type PIN code
 PUK Required: the SIM card requires to be unlocked by PUK code
 No Signal: no cellular signal
 Ready: the SIM card is inserted
 Down: the SIM card is deactivated
Register Status The registration status of SIM card.
Model The name of cellular module.

Version The firmware version of cellular module.

Signal Level The RSSI (Received Signal Indicator) of registered cellular network.

IMEI The IMEI of the cellular module.

IMSI The IMSI of the SIM card.

ICCID The ICCID of the SIM card.

ISP The network provider on which the SIM card registers.

Network Type The connected network type, such as FDD LTE.

PLMN ID The current PLMN ID, including MCC, MNC, LAC and Cell ID.

LAC The location area code of the SIM card.

Cell ID The Cell ID of the SIM card location.

Network

Connection Status The connection status of the cellular network.

Connection
The information on how long the cellular network has been connected.
Duration
IPv4 Address The IPv4 address of the cellular network.

IPv4 Gateway The IPv4 gateway of the cellular network.

IPv4 DNS The IPv4 DNS sever of the cellular network.

5.2 Packet Forward

UG63 supports to work as a packet forwarder to set up communication between LoRaWAN® end

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 devices and LoRaWAN® network server.

5.2.1 General

General
Parameters Description
EUI The unique identifier of the gateway and it’s non-editable.
The customizable ID for registering gateway to network server, such as TTN.
Gateway ID
It is the same as gateway EUI by default.
Destination
Enable Enable or disable the packet forward feature.
Select packet forward type among Semtech, Chirpstack-Generic, Basic
Station, Remote Embedded NS, DeviceHub LNS or Milesight Development
Platform LNS.
Semtech: connect to network server through the Semtech UDP protocol. It
supports to connect to most mainstream network servers.
Chirpstack-Generic: connect to Chirpstack via generic MQTTgateway bridge.
Type Basic Station: connect to network server through TCP protocol. When
configuring, there is no need to configure both LNS and CUPS settings.
Remote Embedded NS: connect to embedded network server of Milesight
UG65/UG67/UG56 gateways.
DeviceHub LNS: connect to Milesight DeviceHub LNS. This needs to select
and enable DeviceHub 2.0 option on Service page and type the platform
address.

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 Milesight Development Platform LNS: connect to Milesight Development
Platform LNS. This needs to select and enable Milesight Development
Platform option on Service page and add the gateway to your platform
account.
Semtech

Server Address The LoRaWAN® network server IP address or domain.

Port Up The UDP port to forward uplinks from end device to network server.

Port Down The UDP port to forward downlinks from network server to end device.

Basic Station
The URL of LoRaWAN® network server. Please type as below format and
replace <server-address> and <port> as real server address and server port.
URI
LNS URI: wss://<server-address>:<port> or ws://<server-address>:<port>
CUPS URI: https://<server-address>:<port>
CA certificate to secure the server domain.
CA File
Note: change the certificate file format as .trust before import.
Client Certificate
Client certificate file to verify the identity of the gateway.
File
Client Key File Private key file to verify the identity of the gateway.
When connecting via LNS, enable or disable it to forward gateway GPS data to
GPS
network server.
Chipstack-Generic

Server Address The LoRaWAN® network server IP address or domain.

MQTT Port The LoRaWAN® network server port.

User Credentials After enabled, username and password are required to type for verification.
Select “Self signed certificates” or “CA signed server certificate”.
CA signed server certificate: verify with the certificate issued by
TLS
Certificate Authority (CA) that pre-loaded on the device.
Authentication
Self signed certificates: upload the custom CA certificates, client
certificates and secret key for verification.
Remote Embedded NS

Server Address The IP address or domain name of Milesight controller gateway.

MQTT Port The communication port to Milesight controller gateway.

5.2.2 Radios

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Radios
Parameters Description
Radio Channel Setting

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 The LoRaWAN® frequency plan used for the uplink and downlink frequencies
and datarates. Available options depend on the gateway’s model:
Supported Freq -470M: CN470
-868M: EU868, RU864, IN865
-915M: US915, AU915, KR920, AS923-1&2&3&4
Radio 0/Radio 1 The center frequencies to receive packets from LoRaWAN® nodes.

Multi Channels Setting

Enable Enable or disable this channel to transmit packets.

Radio Choose Radio 0 or Radio 1 as the center frequency.

Frequency/MHz Set the frequency of this channel. Range: center frequency ± 0.4625.

LoRa/FSK Channel Setting

Enable Enable or disable this channel to transmit packets.

Radio Choose Radio 0 or Radio 1 as the center frequency.

Frequency/MHz Set the frequency of this channel.

Bandwidth/kHz Set the bandwidth of this channel.

Data Rate/Bit Set the data rate.

5.2.3 Packet Filters

UG63 supports to filter uplink packets via different conditions to reduce network congestion,
save network traffic and ensure the safe operations.

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Packet Filters
Parameters Description
Filters by NetID Forward/Not forward the uplink packets that meet the NetID.
Filters by JoinEUI Forward/Not forward the join request packets that meet the JoinEUI range.
Filters by DevEUI Forward/Not forward the join request packets that meet the DevEUI range.
Select the filter mode as black list or white list.
Mode White List: Only forward the packets in this list to the network server.
Black List: Only forward the packets except this list to the network server.
Set the specific filtering value or range list. Every condition supports to add 5
List
lists at most.

Note: When join EUI and dev EUI are both configured, only packets that meet both conditions will
be forwarded.

5.2.4 Advanced

Advanced
Parameters Description
Beacon Setting
Interval of gateway sending beacons for Class B device time synchronization.
Beacon Period 0 means the gateway will not send beacons. Please select the value as 128 if
end device type is Class B.
Intervals Setting
Keep Alive The interval of keepalive packet which is sent from gateway to network server
Interval/s to keep the connection stable and alive.

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 Start Interval/s The interval to update the network server with gateway statistics.
The timeout to wait for the response from server after the gateway sends
Push Timeout/ms
data.
Expert Options
After enabled, the device supports customizing the configuration file to
configure packet forwarder and customized configuration will overwrite the
Enable packet forward configurations of web GUI.
To customize configuration file with correct format, click “Example” to go to
reference page.

5.2.5 Traffic
UG63 supports to display latest 30 pieces of traffic received from end devices or network server.

Traffic
Parameters Description
Fresh: click to fresh this page to update latest data automatically.
Fresh/Stop
Stop: click to stop fresh this page to update latest data.
Direction The transmission direction of this packet.
Time The receiving time of this packet.
Frequency The frequency of receiving or sending this packet.
Datarate The datarate of this packet.
Channel The frequency channel of receiving or sending this packet.
RSSI The received signal strength of this packet.
SNR The signal-to-noise ratio of this packet.
Data The encrypted data of this packet.

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 5.3 Network

5.3.1 Link Backup

UG63 supports to set the priorities of both network links and the ping detection settings to check
if the link is available.

Link Backup
Parameters Description

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 Main Link Select from WAN and Cellular.

Secondary Link Select from WAN (Cellular) or None.

After enabled, the device will send ICMP packets to corresponding servers to
Enable Ping detect the connection periodically.
Detection Note: it is suggested to disable this option if the device is connected to the
private network (Non-internet).
Primary Server The device will send ICMP packet to this server address to determine
(IPv4) whether the Internet connection is still available or not.
Secondary Server The device will try to ping the secondary server address if primary server is
(IPv4) not available.
Interval/s Time interval between two Pings.

Retry Interval/s When ping failed, the device will ping again at every retry interval.
The maximum time which the device will wait for a response to a ping
Timeout/s request. If it does not receive a response for the timeout, the ping request
will be considered to have failed.
The number of times the device will retry sending a ping request until
Max Ping Retries
determining that the connection has failed.
More

Revert to Main Link When the connection of main link returns back, reverting back to main link.
Specify the number of seconds to wait for switching to the main link, 0
Recovery interval/s
means disable the function.
Emergency Reboot Enable to reboot the device if no link is available.

5.3.2 WAN
UG63 supports to connect Ethernet port to a router to get network access.

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WAN
Parameters Description
Select connection type as required.
Static IP: assign a static IP address, netmask and gateway for Ethernet WAN

Connection Type port.

DHCP Client: configure Ethernet WAN interface as DHCP Client to obtain IP
address automatically.
Primary DNS
Set the primary IPv4 DNS server.
Server
Secondary DNS
Set the secondary IPv4 DNS server.
Server
Static IP

IP Address Set the IPv4 address of the Ethernet port.

Netmask Set the Netmask for Ethernet port.

Gateway Set the gateway for Ethernet port's IPv4 address.

DHCP

Use Peer DNS Obtain DNS from DHCP server.

5.3.3 Cellular (Cellular Version Only)

UG63 supports to insert a SIM card to get cellular network connections.

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Cellular
Parameters Description
The Access Point Name for cellular dial-up connection provided by local ISP.
APN
Please contact cellular operator or search for the Internet to get it.

Username The username for cellular dial-up connection provided by local ISP.

Password The password for cellular dial-up connection provided by local ISP.
Authentication
Select from None, PAP and CHAP.
Type
PIN Code A 4-8 characters PIN code to unlock the SIM.

AT Command Send AT Command to get cellular information or configure advanced settings.

5.3.4 WLAN
UG63 supports wlan feature to work as AP mode to configure device and it can not connect to
other access points.
Note: one UG63 device only supports 2 devices’ WLAN connection to log in this device at the
same time.

WLAN
Parameters Description
Enable Enable or disable Wi-Fi feature.
The unique name for this device Wi-Fi access point. The default SSID is
SSID
Gateway_XXXXXX. (XXXXX=last 6 digits of MAC address)
Encryption
No Encryption and WPA-PSK are optional.
Mode
Key Customize the Wi-Fi password when security mode is WPA-PSK.

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5.4 Service

Parameters Description
Enable to receive the configurations from Milesight Development Platform once
Auto
after the device is connected to Internet. This will work even management
Provision
platform mode is disabled.
Management Platform
Enable Enable the device to be managed by Milesight management platforms.
Platform Milesight DeviceHub 2.0 or Milesight Development Platform is optional.
DeviceHub
Set the DeviceHub server IP address or domain name.
Address

5.5 System

5.5.1 General

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Parameters Description
Username Enter a new username. Only capital, lowercase, digits, "_", and "-" are allowed.
Old
Enter the old password.
Password
New
Enter a new password.
Password
Confirm New
Enter the new password again.
Password

5.5.2 Time

Parameters Description
Current Time Show the current system time.

Time Zone Click the drop-down list to select the time zone you are in.

Sync Type It’s fixed as Sync with NTP Server.

NTP Server Address Set the NTP Server's IP address or domain name.

5.5.3 Access Service

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 Parameters Description
Local access Enable or disable the local access of HTTP.

Access port Set the service port of HTTP.

5.6 Maintenance

5.6.1 Log

Parameters Description
Log Severity The list of severities follows the syslog protocol.

Log File Download log file.

Core dump file contains a snapshot of a program’s memory at a specific
Core dump point in time when the program encounters a critical error or crashes,
which can be used for debugging and troubleshooting purposes.

5.6.2 Backup/Upgrade

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Backup/Upgrade
Parameters Description
Backup
Backup Export the current configuration file to the PC.
Restore
Reset device to factory default settings. The device will restart after reset
Reset
process is done.
Click "Import" button to select configuration file, and then click "Restore" button
Config File
to upload the configuration file to the device.
Upgrade
Firmware
Show the current firmware version.
Version
When this option is enabled, the device will be reset to factory defaults after
Reset
upgrade.
Upgrade Click "Import" button to select the new firmware file, and click "Upgrade" to
Firmware upgrade firmware.

5.6.3 Reboot
On this page, you can reboot the gateway and return to the login page. We strongly recommend
clicking “Save” button before rebooting the gateway so as to avoid losing the new configuration.

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Appendix
Default Frequency
Supported Freq Channel/MHz
CN470 471.9, 472.1, 472.3, 472.5, 472.7,472.9, 473.1, 473.3 (8~15)
EU868 868.1, 868.3, 868.5, 867.1, 867.3, 867.5, 867.7, 867.9
IN865 865.0625, 865.4025, 865.6025, 865.985, 866.185, 866.385, 866.585, 866.785
RU864 868.9, 869.1, 869.3, 867.3, 867.5, 867.7, 867.9, 868.1
AU915 916.8, 917, 917.2, 917.4, 917.6, 917.8, 918, 918.2 (8~15)
US915 903.9, 904.1, 904.3, 904.5, 904.7, 904.9,905.1, 905.3 (8~15)
KR920 922.1, 922.3, 922.5, 922.7, 922.9, 923.1, 923.3, 923.5
AS923-1 923.2, 923.4, 922, 922.2, 922.4, 922.6, 922.8, 923
AS923-2 921.2, 921.4, 921.6, 921.8, 922, 922.2, 922.4, 922.6
AS923-3 916.6, 916.8, 917, 917.3, 917.4, 917.6, 917.8, 918
AS923-4 917.3, 917.5, 917.7, 917.9, 918.1, 918.3, 918.5, 918.7

-END-

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