CURRICULUM VITAE
Dwi Setijo Widodo
Jl. Pasekan, Gang Batu Beji Blok D No. 8, Banjar Batu Aji
Batubulan Kangin, Sukawati
Gianyar 80582 - Bali
Tel. +62 81353 80 5522 (WA)
E. dwiswidodo@gmail.com
EDUCATIONAL DATA
Faculty of Law – Airlangga University, Surabaya - Graduated 1995
School of Public Relations, Interstudi, Jakarta - Batched XXVIII - 1996
Centre Culturel Français, Surabaya – Certificate of DELF 1-3 - 1989 - 1993
Basic English Course at PPIA, Surabaya - 1988
Management Development Training – Sinar Mas Group, Jakarta - 1999 - 2000
Basic Customer Service, Beyond Customer Satisfaction, Adversity Quotient,
Introduction to Managerial Skill, Basic Property, Leadership Development,
Group Dynamic
PROFESSIONAL EXPERIENCE
2006 - present DSW Jewellery Bali – Bali (Founder)
Jewellery manufacturer & designer (Self Employee)
Produce my own design (www.dswjewellerybali.com) and also for other clients.
2016 - present JalaNusatantara Journey – Bali (Founder)
Educulture trip organizer based in Bali – Explore the nature and learn the culture
of Indonesia. – Youtube Channel:
https://www.youtube.com/c/DwiSetijoWidodoJalaNusantaraJourney
2020-present Freelance trainer/coach for BEDO Bali
Trainer/coach for SME (Small Medium Enterprises)/UKM in various BEDO’s
programs in business development, particularly in digital marketing, branding,
innovation, customer handling, product development.
Mar-Apr 2023 Freelance trainer for Wise Steps Foundation – PATA Informal Worker Training
Sep-Dec 2021 Freelance consultant for DESMA Center
Project of GIZ PROPEAT in Atap and Setabu Village, Nunukan Regency, Kalimantan
Utara for ecotourism village development.
2017-2018 Freelance consultant for sustainable tourism project at Puri Sari Hotel, Labuan
Bajo, Flores Island
Assisting Puri Sari Hotel to prepare documentations and apply on daily basis for
Travelife certificate for green hotel.
2016 - present Freelance Travel Writer
Travel Writer for Several Offline Media
Regularly for Kalstar Inflight Magazine&also Pesona Nusantara, writing about
tourism/travel information.
My writings can be visited via this link: https://dswjourneyblog.wordpress.com/
2014 – 2016 Swisscontact WISATA
Destination Office Manager – Tanjung Puting Team
Main Responsibilities
- Managing field office in Tanjung Puting incl. administration and
accounting,
- Overall responsible for timely implementation of Component 1:
Strengthening the competitiveness of the tourism destination Tanjung
Putting
- If applicable and in close cooperation with the Component Manager
Education and Training to implement activities under Component 2,
Outcome 8 to assist SMKs to adjust and apply a hospitality training
curriculum meeting the industry’s needs.
- Support the Program Manager to implement activities under Component
3: Identifying, sharing and mainstreaming lessons learnt into policy
making through Ministry of Tourism and Creative Economy
Specific tasks in managing Destination Office in Tanjung Puting
General Administration
Finances and Accounting
Human Resources
Internal and external Communication
2009 – 2014 Swisscontact WISATA
Promotion & Marketing Project Officer
Overall task
- Implementation of interventions to improve the destination promotion,
marketing and branding
- Development and promotion of new tourism objects and activities
- Development of the East Flores tourism atlas and support government
tourism planning
Specific responsibilities
- Support baseline, mid-term and end of project surveys;
- Analyze findings and disseminate the results;
- Analyzing of problems and developing of solutions together with tourism
sector stakeholders
- Development of intervention designs including implementation plans,
budgets, and monitoring and evaluation plan.
- Responsible for the implementation of the interventions according to the
planning documents
- Facilitate tourism object assessment and field trips for tour guides and
tour operators;
- Provide and facilitate capacity building in tour product development, tour
guiding, promotion and marketing for local tourism stakeholders
- Preparation of destination website structure and tourism content for the
East Flores destination promotion website
- Preparation of a destination promotion portfolio with brochures, tourism
map and post cards;
- Support familiarization tours, sales blitzes, trade shows/exhibitions;
- Support the development of visitor information publications and
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services;
- Support the establishment of Flores website and Flores update E-
Newsletter;
- Support the preparation of the monthly project newsletter;
- Responsible for the structured and safe filling of all documents on the file
server
- Maintain good relationship with all stakeholders and relevant
institutions;
- Preparation of progress reports according to specific instructions
2008 – 2009 CV. Kreatif Komunika Indonesia - Bali
Account Manager
Marketing & handling clients for promotion media (digital signage)
Marketing for antislip products (chemical), interior products (buying agent)
2006 - 2007 Everyday (Body Treatment & Reflexology) - Bali
Operation Manager & Marketing
Handling daily administration & operation (building operation, administration &
general affairs, marketing)
2005 - 2006 Sea Trek (Sailing Adventures) - Bali
Sales & Marketing Manager
1. Handling clients & agents (administration, correspondences, & marketing).
2. Meeting with clients & agents.
3. Maintaining relations with company partners & agents.
4. Preparing itineraries with cruise advisor/owner. 5. Preparing monthly report to
Management.
2004 - 2005 Saberro House - Jakarta
Building Manager & Marketing
1. Maintaining daily building operation & reporting to Operation Director.
2. In charge of marketing & building event (casual leasing, promotion,
space/billboard space).
3. Preparing monthly report to Management.
2001 - 2004 Bandung Supermal (Property/Building Management) - Bandung
Assistant Tenant Relations Manager
1. Handling tenants’ affairs (administration & operation)
2. Supervising customer service division (25 staff)
3. In-house trainer for customer service, grooming.
4. Handling public relations
1998 - 2001 Graha Cempaka Mas & ITC Mangga 2 (Property/Building Management) - Jakarta
Chief Tenant Relations/Customer Service
1. Handling tenants’ affairs (administration & operation)
2. Supervising customer service division (30 staff).
3. Daily building checking and reported to related division if any defects need
renovation/fixing.
3. Preparing monthly report to Tenant Relations Manager.
1996 - 1998 Apartemen Menara Budi (Building Management) - Jakarta
Chief Tenant Relations
1. Handling tenants’ affairs (administration/legal & building operation): Handing-
over & taking-over room/apartment from tenant, preparing room/apartment
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with marketing division based on tenant's requirements, handling tenant's
complaint and forward to related division to solve problems, etc).
2. Daily building checking.
3. Assisting marketing division.
4. Preparing operational monthly report to Building Manager.
1992 - 1995 Pacto & Vayatour - Surabaya
English & French-speaking tour guide
Handling tour program around Est Java, Central Java, & Bali
1991 - 1994 Sarinah Magazine - Surabaya
Part time journalist
Assisting Chief of Surabaya Bureau
ORGANIZATIONAL EXPERIENCE
1998 - 2001 Yayasan Mitra Indonesia (HIV/AIDS Association) - Jakarta
Volunteer
Active providing information through hotline services, educational approach,
counseling.
1992 - 1993 Students’ Association (Senat Mahasiswa), Law Faculty,
Airlangga University - Surabaya
Secretary to Students’ Association President
Active providing information through hotline services, educational approach,
counseling.
1989 - 1993 - Himpunan Mahasiswa Islam – Hukum Airlangga
As one of organizing committee of education department
INTERNATIONAL EXPERIENCE
August 1993 – March 1994, participating in Indonesia-Canada Youth Exchange Program.
Venue: Chandler, Quebec, Canada & Karanganyar, Surakarta, Central Java
Together in a team of both countries, we lived and worked in the local communities, either in Canada &
Indonesia. In Canada, I worked at L’Association “Contre Vents et Marees” (association for single parent
families) & an elementary school. In Indonesia, we performed various activities for community services.
TRAININGS
2011
Website Optimization Training in Bali: organized by CBI, about how to develop marketing & promotion
strategy by an online platform and to optimize the function.
2012
RIPDA & RIPOW Training: organized by Pusat Informasi Pariwisata (Puspar) of Gajah Mada University,
Jogjakarta, about an introduction to regional regulations related to tourism development.
Field visit to some community based tourisms in Jogjakarta: organized by Swisscontact WISATA, visiting and
on-site learning to Desa Pentingsari (Sleman), Kampung Dipowinatan, Desa Tembi (Bantul).
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Training about Tourist Information Center: organized by Swisscontact WISATA – trainers from Puspar of
UGM University, about how to plan and develop a tourist information center.
2013
Field visit to Malaysia: organized by Swisscontact WISATA, visiting and on-site learning to some community
based tourisms in Johor Bahru & Sabah.
LANGUAGE SKILLS
Bahasa Indonesia, Javanese, English, & French.
COMPUTER SKILLS
MS Word, Excel, Power Point, & other internet applications.
INTERESTS
Photography, jewellery making & design, traveling, culture, travel writing, cooking.
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