BIRLA INSTITUTE OF TECHNOLOGY, MESRA
PATNA CAMPUS
ASSIGNMENT
MT-406
INFORMATION TECHNOLOGY MANAGEMENT
Topic: Types of Information System
Submitted by:
Ishika Raj
Roll no. MBA/15007/24
Semester 1
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Acknowledgement
I would like to express my sincere gratitude to Dr. Sunil
Pandey, (Assistant Professor and in charge, Management
and Humanities, BIT MESRA, Patna Campus) for their
invaluable guidance and support throughout the
completion of this assignment. I am also thankful to my
fellow classmates, without their help this work would
not have been possible.
Thank you, Ishika Raj
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Table of Contents
Unit 01- Introduction
Unit 02- Types of Information System
Chapter 1- Transaction Processing System
Chapter 2- Key features of TPS
Chapter 3- Office Automation System
Chapter 4- Purpose of OAS
Chapter 5- Benefits of OAS
Unit 04- Conclusion
Unit 05- References
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Introduction
A Transaction Processing System (TPS) is specialized software used
during business transactions to manage the collection, storage,
modification, and retrieval of both customer and business data.
Imagine it as the digital conductor orchestrating the flow of
information during every sale, order, or interaction.
A transaction processing system (TPS) is a computer system that
manages the collection, storage, and retrieval of data related to
business transactions. TPSs are used in many industries, including
retail, airline, and entertainment, and are designed to be available
24/7.
TPSs are used for day-to-day business operations, such as sales,
accounting, and manufacturing. They are characterized by their ability
to process data quickly and reliably, and to ensure data security and
integrity.
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Fig. Transaction Processing System
Key Features of TPS:
Fast and Accurate: TPS ensures swift execution, maintaining data
integrity and security.
Customization and Automation: It streamlines computer system
processes, making life easier for both users and machines.
Data Availability: When you need that critical piece of info, TPS
delivers.
Business Intelligence (BI): TPS enables reporting and trend analysis—
helping companies make informed decisions.
Example: Sabre and Modern TPS:
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The first TPS, Sabre, was born in the early 1960s. IBM crafted it for
American Airlines to process up to 83,000 daily transactions.
Sabre paved the way for other TPS iterations, like Airline Control
Program (ACP) and Transaction Processing Facility (TPF), adopted by
banks, credit card companies, and hotel chains.
Today, companies across industries rely on modern TPS software for
seamless business transactions.
How TPS Works:
Imagine a customer buying coffee beans at a grocery store:
At the Point of Sale (POS), the TPS collects card info, communicates
with the customer’s bank, and approves or declines the purchase.
For online merchants, the Online Transactional Processing (OLTP)
system does the same—verifying and completing purchases,
coordinating with fulfillment centers for shipping instructions.
Importance of Transaction Processing System
Handling and Managing Operations
TPS is an excellent technology in handling and managing the everyday operations
of any given organization. It allows multitasking at a wider level with an
unmatched ability to process thousands of transactions at the same time without
any delay or break-down.
Tapping the Raw Markets
TPS is a carrier tool for any business since it gives businesses the freedom to
operate in different segments of society by working remotely. This operability
gives the businesses an opportunity to tap, exist and grow in newer markets that
are raw and full of opportunities.
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Office Automation System
An office automation system is a collection of computer software and
hardware that helps organizations manage, collect, and analyze data
for everyday tasks. It uses automation platforms to trigger actions
when specific events occur, and it can move data between systems
without human intervention.
What is office automation?
Office automation involves using software, hardware, and processes to
automate information processing and communication tasks within an
organization.
Imagine it as the tech-savvy assistant that handles paperwork, data,
and communication, freeing up human brainpower for more strategic
endeavors.
Purposes of Office Automation
Integration: OAS seamlessly blends technology into office activities.
Efficiency: It updates work processes, making them faster and more
effective.
Cost Reduction: By automating repetitive tasks, OAS reduces the
need for a massive workforce.
Problem Solving: Teams can collaborate more easily, solving group
challenges.
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Communication Enhancement: OAS improves communication
among managers and teams, leading to better decisions.
Benefits of Office Automation:
Speed: Office activities move faster—no more waiting for snail-mail
replies.
Efficient Data Storage: OAS requires minimal physical space for data
storage.
Data Management: It keeps stored data well-organized and
accessible.
Types of Applications:
Word Processing: Think document creation, editing, and formatting.
Reports, proposals, and dissertations—word processing has your back.
Spreadsheet Software: Crunching numbers, financial reports, and
budgeting—all in one tidy digital sheet.
Email and Communication Tools: Say hello to efficient email
management and seamless team communication.
Document Management Systems: Storing, retrieving, and sharing
files—like having a virtual filing cabinet.
Workflow Automation: OAS optimizes existing processes, making
them smoother and error-free.
Uses of Office Automation Systems
Improve efficiency
Office automation can help reduce the time employees spend on
repetitive tasks, allowing them to focus on more important tasks.
Reduce errors
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By eliminating the need for human intervention, office automation
systems can help reduce the risk of manual errors.
Improve data access
Office automation systems can provide digital filing cabinets and other
tools to help employees access and transfer data more easily.
Automate tasks
Office automation can automate tasks such as creating invoices,
processing payrolls, and setting up direct deposit.
Improve customer experience
Office automation can help customers process payments more quickly,
for example through automated credit card machines.
Some examples of office automation technologies include: Robotic
process automation, Artificial intelligence (AI), Business process
management (BPM), Natural language processing (NLP), and Machine
learning (ML).
Types of Office Automation Tools
Office automation tools use technology to automate repetitive tasks to
streamline processes and minimize human errors. Listed below are
some of the types of office automation tools.
Workflow Management Systems
This type of office automation tool enables you to keep the key
stakeholders informed and helps you in imposing new deadlines as
well as sending essential reminders.
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Process Automation System
Process automation tools help you to digitalize the day-to-day office
tasks to improve productivity and efficiency.
Document Management System
These tools help organizations to keep all their documents organized.
It ensures easy accessibility to save time and effort.
Task Management System
The task management tools help you to organize all your tasks
according to the priorities, track the progress and facilitate easy
collaboration among various team members.
Data Analytics System
Data analytics tools can represent a huge amount of complicated data
in visually simplified format such as bar graphs and pie charts.
How to Implement Office Automation Software?
You need to follow the guidelines given below for efficient utilization
of office automation software.
Step 1: Identify the Processes
Once you understand the importance of office automation systems
and want to implement automation, you need to start by identifying
the work process that needs to be automated. It can be helpful to
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make a visual map of all the processes involved in the organization, so
you don’t miss out on the processes that often go unnoticed.
Step 2: Assess the Resources
You should also assess all the resources, the responsible people and
the stakeholders involved in the process. That gives you a complete
picture and makes it super easy to identify the processes with the
bottleneck which need streamlining efforts with office automation
tools.
Step 3: Choose the Right Tool
Once you identify the bottlenecks in the processes you should look for
a few essential features for an office automation tool. We look at some
of those features or characteristics in detail later in the blog.
Step 4: Provide Training
The most excellent tools can fail to deliver the expected productivity if
your employees can’t utilize them properly. So, if your employees need
additional training ensure that you provide the same to optimize the
use of the office automation system.
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