Board the bus with mobile e-ticket

Booking Details
Ticket 9355830(Operator
From: Pondicherry Bus Operator: NueGo
Number: PNR: 6A5H7USP)

MakeMyTrip
To: Bangalore Bus Type: A/c-seater NU710111125496548
Bus ID:

Boarding Date and 01-Jun-2025

Passenger Details
S.No Name Seat Seat Type

1 Mr. Ramahari Sasamal 8C Seater

Boarding and Drop Point Details

Address: 100 Feet Road, Anna Nagar Landmark: Opp Dominos Pizza

Landmark:

Drop Point: Majestic

Drop point Address: Majestic

Bus Operator Contact Number: 18002679001

( Please use the Ticket Number : 9355830( Operator PNR:9355830,) as reference for interaction with the bus operator )

Online Cancellation and Rules

Cancellation time Cancellation charges

Till 07:45 PM on 31 May Rs. 277.2

Between 07:45 PM on 31 May - 11:45 PM on 31 May Rs. 554.4

Between 11:45 PM on 31 May - 07:45 AM on 01 Jun Rs. 1108.8

Above penalty is calculated basis the bus scheduled start time from the first boarding point (starting point of the bus)
The ticket cannot be cancelled after the bus departs from the first boarding point (starting point of the bus)
Cancellation charges shown above may sometimes vary depending on the non-refundable components of the ticket fare defined by the bus
operator
How do I cancel my ticket?
Please go to customer support section of makemytrip.com (Top right corner on website) and proceed to cancel your ticket. You will be
asked to enter booking Id and Contact number. If you are unable to cancel, Please call us at 0124-462-8765 (Standard Charges Apply)to
cancel your e-ticket.
MakeMyTrip would not be able to process refunds for cancellations done directly with the bus operators.
This booking is not partially cancellable.
How do I contact MakeMyTrip.com?
For your boarding point or departure time queries please call NueGo directly at 18002679001.

Important Terms & Conditions

Incase of change in bus type or any issue related to bus operator , please bring in it out notice with in 24 hours of bus departure. We will
investigate it with the operator and revert accordingly. The customer is entitled for refunds incase a lower bus type is provided subjected to
our investigation.
Agency: MakeMyTrip (India) Pvt. Ltd (hereinafter 'MakeMyTrip') is only providing the services as agent of various tour operators
(hereinafter 'Operators'). MakeMyTrip's obligations are limited to issuance of ticket, providing information as made available to it and
processing refunds. MakeMyTrip is not responsible for the provision of services by the respective operator. MakeMyTrip assumes no
responsibility or liability for the actions or omissions of the operators including non-adherence of the scheduled timings, behavior of the
operator's staff, conditions inside the buses, loss of life or property, delay, breakdown or inconvenience suffered by the user or passenger.
The primary passenger is required to furnish a print out of the e-ticket and an identity proof with the passenger's photograph on it at time of
boarding the bus. Failing to do so, the bus operator may not allow boarding.
The bus e-ticket booked is non transferable.
The bus operator reserves the right to change the seat number(s) of the passenger(s).
The bus operator reserves the right to change the boarding point and/or using a pick-up vehicle at the boarding point to take customers to
the bus departure point
The departure and arrival timings mentioned on the e-ticket are only tentative timings. The same are subject to change.
The bus trips may be delayed, postponed or cancelled due to unavoidable reasons.
Provision of video/air conditioning or any such other services is the responsibility of the bus operator. Any refunds/claims due to non-
functioning or unavailability of these services needs to be settled directly with the service provider (the bus operator).
In the event of cancellation of a bus/service trip, MMT liability will be limited only to the extent of refunding the sum paid by the passenger
for the price of the e-ticket.
Any grievances and claims related to the bus travel should be reported to MMT within 10 days of your travel date.
Customers are advised to reach 15 mins before boarding time.
Luggage policy: Each passenger is allowed to carry one bag of up to 10 kgs and one personal item such as a laptop bag, handbag, or
briefcase of upto 5 kgs. Passengers should not carry any goods like inflammable, weapons, ammunition, liquor, drugs, etc. and any other
articles that are prohibited under law. Operator reserves the right to deny boarding or charge additional amount in case passenger is
travelling with extra luggage than what is mentioned above.
Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel. View Guidelines: https://www.
makemytrip.com/promos/mysafety-state-guidelines.html