SECTION 1 Questions 1-10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer.

Getting a job with an airline

Example

Job: cabin crew attendant

Duties include

 giving the safety demonstration

money
 some responsibility for 1.................. from sales during the flight

 serving food

Requirements
168
 must be over age 19 and at least 2................... cm tall


Math
basic academic requirements: English and 3...................
language
 at least one other 4.................. is desirable


swim
must be able to 5 ........

Training will include

6. illness
 what to do in case of ................... during a flight


cultures
awareness of different 7...................

Application


eurontas
the airline is called 8...................

 can download application form from website

 mention experience of:

— dealing with questions from supermarket customers

9. team (voluntary work)

— working in a .................

Other information


uniform
you don't have to buy a 10...................

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SECTION 2 Questions11-20
Questions 11 and 12

Choose TWO letters, A-E

Which TWO kinds of people are the scholarships intended for?

A people working as temporary staff

B people with management experience

C people straight from college

D people with at least three years’ experience

E people with or without qualifications

Questions 13 and 14

Choose TWO letters, A-E.

Which TWO things does Marie say about the hospitality industry in Scotland?

A It mainly attracts UK tourists

B It pays high wages.

C It is very important for the Scottish economy

D lt is highly regarded by visitors.

E It is attracting a lot of investment

2
Questions 15-20
Choose the correct letter, A,B or C.

15 Why did Marie start working at the Rock Hotel?

A It was the only job available

B She needed a job with flexible working hours.

C She wanted a job working with people.

16 What did the scholarship application process involve?

A giving a presentation

B writing a report about the Rock Hotel

C researching the role of hotel manager

17 What does Marie say about the other winners she met?

A They were not as old as she expected

B They were doing a variety of jobs in the hotel sector

C Most of them had applied for scholarships before

18 Marie says that at the Florida Beach Hotel,every member of staff

A takes part in annual customer service training sessions

B is responsible for providing an efficient service

C is expected to interact with visitors.

19 What did Marie find out about people's attitude to visiting Scotland?

A Most people would be interested in visiting it

B People knew a surprising amount about it

C People only wanted to see a limited number of places

20 What improvement has Marie introduced at the Rock Hotel?

A getting better feedback from customers

B providing more information for customers

C making contact with more customers

3
SECTION 3 Questions21-30
Questions 21-26

Label the diagram below.

Choose SIX answers from the box and write the correct letter,A-I,next to questions 21-26

A fresh air is removed

B fresh air is pulled in

C heat loss is reduced

D rainwater is checked

E rainwater is used

F old air is removed

G temperature is checked

H water temperature is reduced

I water is stored

Education House

G
F
C

I B

4
Questions 27-30
Choose the correct letter, A,B or C.

27 What do John and Debbie think will surprise visitors to the Education House building?

A how high the building is

B where the main entrance is

C what is on the outside walls

28 What is their reaction to the findings on staff productivity in the building?

A They think the findings are predictable.

B They believe more research should be done.

C They suggest the findings are reported in the media.

29 What do they think about the' edge space’ in the building?

A It might be unpopular with staff.

B It is a surprising part of the design.

C It is an area for managers.

30 What could be a problem for the building's water system?

A the reaction of the staff

B the completion date

C the possible health hazards

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SECTION 4 Questions 31-40

Complete the notes below.

Write NO MORE THAN TWO WORDS for each answer.

Textiles with Business Studies

New development
. Now possible to work with the 31 engineering Faculty to widen learning opportunities

Aims of course
·To cover three areas of textiles -knitted
- 32 printed
- woven
·To focus on related business operations
·Work placement: focus on studio work in the context of the 33 global market

Course content
Year One: experimentation
Visual research with 34 documentation
and suggestions for its application
Year Two: relating skills to the real world
Optional course: 35 traditional design processes
Three- or four-year course?Students are offered 36 tutorials to help them make their
decision.

Year Three: consolidation

Learning style: 37 reflective practice
Students produce:
-a dissertation
-a portfolio
-a 38 business plan

Career opportunities
Within textile business-e.g. stylists, retail managers
Further opportunities-jobs in 39 journalism and trend forecasting

If interested - come back tomorrow for a short 40 interview