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Rezo - Ai One Pager

Rezo.AI offers AI-powered customer experience solutions, focusing on voice automation and omnichannel interactions. The company has shown impressive growth, achieving 6x YoY growth and profitability with a current realized ARR of $4.2 million. Founded by experienced professionals, Rezo aims to expand its operations to the US market in 2023 while serving major enterprises in various sectors.

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kewal.doshi
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115 views1 page

Rezo - Ai One Pager

Rezo.AI offers AI-powered customer experience solutions, focusing on voice automation and omnichannel interactions. The company has shown impressive growth, achieving 6x YoY growth and profitability with a current realized ARR of $4.2 million. Founded by experienced professionals, Rezo aims to expand its operations to the US market in 2023 while serving major enterprises in various sectors.

Uploaded by

kewal.doshi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Rezo.

AI

Website: https://rezo.ai/

Rezo is reimagining customer experience for today’s world and at scale. Their 360-degree AI-powered CX solutions
help enterprises transform and automate customer interactions at scale leveraging its omnichannel capabilities with
voice automation at the forefront

Rezo's product stack:

• Auto Engage: Interacts with end-customers for both reverts and reach outs across channels Voice, Chat,
Email, etc. Voice automation accounts for ~90% of the business
• Auto Analyze: Works at the backend, and analyze conversations to provide insights at customer and agent
level

Here are quick highlights about the business:


• Just about the most capital-efficient early growth SaaS business growing 6x YoY + EBITDA profitable
having raised only $275K till date
o ~$12.4Mn contracted order book (this will be translated to realized ARR in 5-6 months); $4.2Mn
current realized ARR
o Profitable with ~16% EBIDTA
• Has emerged as a clear leader in voice AI in India; its powerful voice engine currently handles over 12Mn call
minutes per month
• Serves leading enterprises in automobile, BFSI, and telecom sectors. Key customers include Maruti Suzuki, L&T
Finance, Airtel DTH, Delhivery, Fusion Microfinance, Jarvis
• Average ACVs > $1Mn unlike $20K-$100K for competition; reflects Rezo's deep value add and its ability to
create alpha revenue-generating opportunities for enterprises
• Experienced founders with complementary skill sets
o Manish Gupta - co-founder and CEO
▪ Ex-CTO of RateGain Technologies (first listed SaaS company in India, M.cap: ~$400 mn)
▪ Successfully exited his earlier venture which was the biggest off deck mobile portal in India
with 5 Mn MAU in 2011
▪ 20+yrs experience across technology, product and business roles
▪ Education: IIT Delhi
o Dr. Rashi Gupta - co-founder and Chief Growth Officer
▪ Led R&D at the Innovation Lab of WNS Global Services - one of the world’s largest
contact centers
▪ 18+yrs experience in data science
▪ Assistant professor with JNU for 3 years carried rich academic research on data science
▪ Education: PhD - Data Science - University of Helsinki; Double Masters - IIT Delhi
• Have a strong presence in the Indian market and plans to expand to the US in Q2CY23

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