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The document is a mock examination focused on various concepts in Industrial Organizational Psychology, including organizational structures, leadership styles, and employee motivation theories. It contains multiple-choice questions that assess knowledge on topics such as bureaucratic designs, trust types, and the impact of organizational change. The questions are designed to evaluate understanding of how psychological principles apply in workplace settings.
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0% found this document useful (0 votes)
39 views11 pages

Io Mockboard

The document is a mock examination focused on various concepts in Industrial Organizational Psychology, including organizational structures, leadership styles, and employee motivation theories. It contains multiple-choice questions that assess knowledge on topics such as bureaucratic designs, trust types, and the impact of organizational change. The questions are designed to evaluate understanding of how psychological principles apply in workplace settings.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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I/O PSYCHOLOGY c.

Functional structure
Mockboard Examination d. Simple structure
1. Branch of psychology that applies the 7. Marc works at ABC Company. ABC is just
principles of psychology to the workplace. a start-up company and presently as a flat
structure. You can say that ABC Company
a. Industrial Organizational Psychology has _______.
b. Personnel Psychology
c. Ergonomics a. Network structure
d. Organizational Psychology b. Matrix structure
c. Functional structure
2. Anna is an HR professional. Based on d. Simple structure
archival data, previous companies left the
company due to increased physical fatigue. 8. GHI company is a clothing company. It has
Reports included an unconducive been in the industry for many years and has
workplace, poor equipment, and outdated been challenged by contemporary
data security protocols. Given the problem, companies producing the same product. In
Anna should focus her attention to ______. this case, what structure fits the problem of
GHI company?
a. Occupational Health and Safety
b. Human factors/ Ergonomics a. Mechanistic structure
c. Industrial Psychology b. Organic structure
d. Organizational Psychology c. Organizational structure
d. Scalar principle
3. A bureaucratic organizational design has
which of the following as its major
9. SteelForm Industries, a well-established
weakness?
manufacturer of construction-grade steel
a. Everything depends on one person beams, operates in a highly stable
b. There is a little need for experienced industry with minimal change in
decision makers technology or customer demands.
c. Obsessive concern with following the Employees perform specific tasks with
rules little variation, follow detailed
d. Ambiguity on who reports to whom procedures, and report through a strict
chain of command. Decisions are made at
4. “As a leader of a big company, the best
way to reach our group goals is by the top, and communication flows
assigning more layers to my company so downward. What organizational structure
we can manage and monitor our group is most appropriate for SteelForm
goals effectively. This means that I am not Industries?
the only one to lead, but I will distribute
my power to other managers to ensure that a. Mechanistic structure
appropriate departmental goals are being b. Organic structure
monitored and achieved.” This line c. Organizational structure
demonstrates what structural principle d. Scalar principle
under classical organizational theory?
10. TechWear Inc., a startup producing smart
a. Functional principle clothing, is rapidly evolving. The company
b. Scalar principle often changes its designs based on
c. Line/staff principle customer feedback and emerging tech
d. Span-of-control principle trends. Employees frequently collaborate
across departments, share ideas openly, and
5. Ben works at XYZ Company. XYZ is an adapt quickly to changes. Given this setup,
established company with a tall structure. what organizational structure best fits
Given this data, which is true about XYZ
TechWear Inc.?
company?
a. Mechanistic structure
a. Low division of labor b. Organic structure
b. Low standardization c. Organizational structure
c. Less use of informal communication d. Scalar principle
d. Low job specialization
6. What type of departmental structure is
11. Joan Woodward suggested what in relation
applicable if multiple organizations, both
inside and outside the country come to how organizations should be structured?
together or join forces for a particular
cause? a. That organizations should be
structured to take into account their
a. Network structure environment
b. Matrix structure
b. That organizations should be efficient 17. When a project manager rates all
and use standard procedures employees only at the low end of the scale,
c. That organizations should try to you might say that this project manager is
making a:
become part of their environment
d. That organizations should be logical a. Rating error
and make sure they were not b. Strictness error
vulnerable to changes in their c. Leniency error
environment d. Generalization error

12. What does the A-S-A model primarily 18. “I want something new. Routine is not my
explain in organizational behavior? thing!” depicts what classification?

a. How job satisfaction is influenced by a. Change Agents


a positive work environment b. Change Analysts
b. How employees are motivated by the c. Receptive Changers
leadership style d. Change Resisters
c. How organizational culture becomes
homogenous over time 19. “Why is there a need for change?” depicts
d. How technology influence employee what classification?
performance
a. Change Agents
13. What type of structure is applicable for big b. Change Analysts
companies with different branches c. Receptive Changers
throughout the country? d. Change Resisters

a. Divisional structure 20. Which statement best describes the


b. Matrix structure relationship of satisfaction/dissatisfaction
c. Functional structure to hygiene/motivation factors according to
d. Network structure Herzberg’s theory?

14. What differentiates organizational a. Hygiene factors determine


development from organizational change? satisfaction; motivators determine
dissatisfaction
a. Organizational development is a b. Hygiene factors determine
planned, systematic approach for dissatisfaction; motivators determine
long-term effectiveness. satisfaction
b. Organizational development focuses c. Satisfaction gives rise to hygiene
solely on financial outcomes. factors; dissatisfaction gives rise to
c. Organizational change involves motivators
behavioral science knowledge. d. Satisfaction gives rise to motivators;
d. Organizational development is limited dissatisfaction gives rise to hygiene
to team-building activities. factors

15. The following are essential to an in-basket 21. Jessica recently joined a new team and is
exercise EXCEPT still unsure if her teammates will follow
through on their commitments. To
a. Written information and requests minimize risks, she closely monitors their
which are jumbled together actions and bases her trust on clear rules
b. Training and developing complex and consequences. What type of trust is
skills related to decisions Jessica exhibiting?
c. Writing down trainees’ decisions
needed for the given tasks a. Calculus-based trust
d. Filler materials that are distractors and b. Knowledge-based trust
require no action c. Identification-based trust
d. Integrated-based trust
16. Alfredo sees the struggle of his
subordinates. Instead of pushing them to do 22. Employee A said to Employee B “Uy alam
their work, he tells them to take more days mo ba, Boss and our co-worker Shiela are
off or to submit reports late since it will be having sexual affair, kaloka!” Employee
used much later anyway. Alfredo is a ____ shared this information to Employee C.
leader. Employee C then shared this information to
Employee D. Employee D decided not to
a. Supportive-disloyal share this with anyone else. You could say
b. Derailed that Employee D is a/n ______.
c. Tyrannical
d. Unsupportive-loyal a. Isolate
b. Gossiper
c. Dead-ender 28. The supervisor of Dana’s company visited
d. Gossiping the production site. Dana noticed that when
their supervisor came around, the staff
23. Carol is so dedicated at work. She always
avoided talking to each other and diligently
stays at the office for 12 hours and always
exert efforts in her job being the chief focused on their job. The production
accountant. She has an ambition to become increased up to 15% of the target on that
the Head for Finance Division. What type day. In the given situation, what concept
of personality does Carol possess? supports the situation?

a. Type A a. Hawthorne effect


b. Type B
b. Golem effect
c. Type C
d. Type D c. Galatea effect
d. Jairus effect
24. After several employee complaints, the
company brings in a consultant to redesign 29. The supervisors see the _____ of his
internal communication processes and employees, peers often see the _____.
conduct team building workshops. What is
this an example of?
a. Undesirable; desirable
a. Organizational development b. Actual behavior; results
b. Employee development c. Desirable; undesirable
c. Organizational change d. Results; actual behavior
d. Process improvement
30. Shanah observed Tristan’s barista skills and
25. Melanie being promoted as a Branch
gave him a high rating. Treo was also
Manager has been assigned to different
departments such as purchasing, observed in doing barista skills similar with
accounting, maintenance and personnel Tristan, however, since Shanah like
departments. What technique of training Tristan’s performance better, she gave Treo
has been employed? a lower rating.

a. Job enlargement a. Contrast error


b. Job enrichment
b. Proximity error
c. Job reassignment
d. Job rotation c. Halo effect
d. Hawthorne effect
26. Which of the following scenarios best
represents pooled interdependence? 31. The employees begin to believe that a
change will occur in this stage. Also, they
a. A relay race team where one runner will try to justify their positions and ways
passes the baton to the next.
of doing things. This is the _____ stage in
b. A product development team that
constantly reviews and revises each organizational changes.
other’s work.
c. A sales team where each member a. Denial
works on their own territory but their b. Discarding
results are combined. c. Defense
d. A marketing team that sends their
d. Adaptation
campaign to the creative team for
implementation.
32. “You mentioned in your resume that you
27. A global pharmaceutical company is were a recruiter in your previous job. What
expanding its operations into new exactly are your duties and responsibilities
international markets. The company wants that makes you a recruiter?” This is an
to ensure that it can adapt its products and example of what kind of interview
marketing strategies to meet the specific
question?
needs and preferences of each target
market. Which organizational structure
would be most effective for achieving this a. Clarifier
objective? b. Past-focused
c. Disqualifier
a. Functional structure d. Future-focused
b. Divisional structure
c. Matrix structure 33. Team members may challenge your
d. Network structure authority, or jockery for position as their
roles are clarified. Or, if you have not a. Conducting a job analysis
defined clearly how the team will work, b. Removing primacy effects
people may feel overwhelmed by their c. Writing questions
workload, or they could be uncomfortable d. Creating a scoring key
with the approach you are using. What
stage of team development is evident? 39. The ERG Theory of Motivation by Alderfer
was anchored on the model of Maslow’s
a. Forming hierarchy of needs. The major difference of
b. Norming ERG that addresses technical problems on
c. Storming Maslow’s proposal is that the person can
d. Performing skip levels of needs and a higher-level need
sometimes does not become more
34. According to Hersey and Blanchard important once a lower level need has been
Situational Leadership Model, this satisfied. The growth need in ERG is more
leadership style is high on directive or less equivalent to Maslow’s what level/s
behavior and also high in supportive of need?
behavior.
a. Self Actualization and Ego
a. Directing b. Social and Safety
b. Supporting c. Basic needs
c. Coaching d. Social and Self Actualization
d. Delegating
40. A trainer decided to make the employees of
35. We can imply that the Hawthorne’s effect is a company participate in a role-play to help
high in ____, because it can be observed in them develop interpersonal skills.
every organization. However, the employees seem to be shy to
act with their co-workers. What is the best
a. Internal validity thing to do?
b. External validity
c. Internal reliability a. Give salary deductions to those
d. External reliability who refuse to participate
b. Conduct a different activity which
36. This term was coined by Janis (1972) after will not require as much interaction
studying the disastrous Bay of Pigs so that they would not be shy
invasion in 1961. With this, members c. Have them warmed up and give
become so cohesive and like-minded that them incentives for participating in
they make poor decisions despite contrary the role play
information that might reasonably lead d. Make a role playing activity for
them to other options. another day

a. Group Influence 41. Lily is working on a group project with


b. Group Think three other students. The project is going
c. Group Cohesiveness great so Lily decides to reduce her effort.
d. Group Hug The theory that best explains her social
loafing is:
37. Based on the available research, which of
the following recruitment strategies may a. Free-rider
enhance employee moral and motivation? b. Distraction
c. Individual dominance
a. Job analysis d. Sucker effect
b. External recruitment
c. Use of electronic media 42. A supervisor noticed that his employees
d. Internal recruitment seem to have low self-esteem. Which of the
following is the best thing to do to help his
38. Faye is a job interviewer and is employees?
constructing a structured interview. What
should be her first step in constructing a job a. Talk to them and ask them why
interview? they seem to have low self-esteem
b. Give them easy tasks wherein they b. Statement A shows Downward
would almost certainly succeed Communication; Statement B
c. Give them feedback about their shows Upward Communication
weaknesses so that they can find a c. Both statements show Upward
way to improve it Communication
d. Give them challenging tasks so that d. Both statements show Downward
they would feel good if they were Communication
able to do it
47. Decentralization is related to _______.
43. RJ is an employee who works so hard to
perform well because he is extrinsically a. Job burnout
motivated. Which of the following would b. Job enrichment
be least reinforcing for RJ? c. Job enlargement
d. Job rotation
a. Getting a bonus for his high
performance 48. For two days prior to “opening”, employees
b. Being recognized as employee of in a Food and Beverage Department
the month actually take orders, prepare food, serve
c. Getting a salary increase because meals, and compute check totals for other
of good performance employees posing as tourists. These
d. Giving him opportunities to join exercises allow the staff members to work
seminars and workshops so that he in an environment that closely resembles
can further improve the actual work environment. These
exercises are referred to as:
44. This is the key goal for training which
involves giving trainees practice after they a. Simulations
have achieved a level of acceptable skill at b. Vestibule learning
some task so that the skills has become c. Role playing
automatic (Ford & Kraiger, 1995). d. In-basket technique
a. Training
b. Overtraining 49. Max was referred by Nely, a well
c. Learning performing employee. Johnson, an
th
d. Overlearning employee getting 30 percentile of the
annual performance appraisal, referred
45. According to personality and proficiency Ferdie. According to researches on
evidence data by Barrick et. al. (2001), employee referrals, we can assume that:
better prediction of success for customer
service work is mostly related to what a. Nely’s referral will have shorter
OCEAN personality factor/s? tenure than Johnson’s referral.
b. Nely has higher motivation than
a. Extraversion Ferdie.
b. Extraversion and conscientiousness c. Max will have lower performance
c. Agreeableness and openness than Ferdie.
d. Conscientiousness d. Max will have longer tenure than
Ferdie.
46. Statement A: A faculty sent an email to the
Chairperson to formally report a student 50. All but which are true about groupthink.
who outrightly made disrespectful remarks
while the class is ongoing. a. Groups with high relationship
Statement B: A student sent an email to based rather than task based
the University President to formally report cohesiveness are prone to
a professor who doesn’t come to class and groupthink.
assigns only tasks that were mostly b. Groups with unclear and
unexplained. ambivalent group identity are most
vulnerable to groupthink.
a. Statement A shows Upward c. Focusing too much on performance
Communication; Statement B rather than learning leads to
shows Downward Communication groupthink.
d. Groupthink may be minimized by demonstrating their understanding of the
lengthening the time it takes to ______.
make important decisions.
a. Lack of job relatedness
51. A leader who is part of a group of tenured b. Proximity effect
employees who know what they are doing, c. Contrast effect
can self-manage, and has a lot of d. Primacy effect
experience would see that _____ would be
the POOREST behavior to use. 56. A highly-resourced and economically
stable company evaluated that they need to
a. Supportive leader behavior give a certain group of employees a total of
b. Directive leader behavior 40 hours of training for the upcoming big
c. Achievement-oriented leader event of the company in 45 days. Which of
behavior the following is the BEST way to conduct
d. Participative leader behavior the training?

52. “Contingent” when used in a leadership a. Have a 5-day training (8 hours a


sense means what? day) in a month
b. Have a 5 day training (8 hours a
a. That the success of a leader day) in a week
depends on certain factors that the c. Have an 8-day training (5 hours a
leaders must be cognisant of day) in 2 weeks
b. That the success of a leader is d. Have a 10-day training (4 hours a
about taking into account the day) in a month
emotions of others
c. That the success of a leader lies on 57. Which need theory has three levels of
how narrow or wide the span of needs and allows individual to skip levels?
control is
d. That the success of a leader lies on a. Maslow’s theory
how satisfied in general his or her b. Two-factor theory
subordinates c. ERG theory
d. McClelland’s needs theory
53. In expectancy theory, _____ is the
perceived relationship between the amount 58. An HR department decided to have a 360-
of effort an employee puts in and the degree feedback in performance evaluation.
resulting outcome, and _____ is the extent Who observes employee performance in
to which the outcome of a worker’s this case?
performance will result in a particular
consequence. a. Supervisor
b. Subordinates
a. Instrumentality/expectancy c. Peers
b. Instrumentality/valence d. All of the above
c. Expectancy/instrumentality
d. Valence/expectancy 59. In this stage of development, the team
works toward easing the tension from the
54. Instead of telling the applicant how much previous stage. At this point, team members
fun she will have working on the assembly have either accepted their initial roles or
line, the recruiter honestly tells her that the made adjustments to roles for which they
work is often boring and there is little are best suited:
chance for advancement. This is an
example of: a. Forming
b. Storming
a. RJP c. Norming
b. ELP d. Performing
c. CTT e. Adjourning
d. BPI
60. During the _____ stage of team
55. Applicants attempting to be interviewed development, team members often become
immediately after a poor applicant are frustrated with their roles.
a. Forming a. Legitimate power
b. Storming b. Reward power
c. Norming c. Coercive power
d. Performing d. Expert power
e. Adjourning
66. What is a key disadvantage of using
61. A trainer was tasked to train an employee internal recruitment methods?
for a managerial position. Which of the
following would be the BEST way to train a. It is expensive and time-consuming
this employee? b. It lowers employee morale
c. It limits the pool of candidates and
a. Role plays diversity
b. Interactive videos d. It increases training costs
c. In-basket technique
d. Job rotation
67. In the context of organizational structure,
which of the following best describes the
62. Which of the following best describes a concept of “span of control”?
derailed leader?
a. The number of subordinates that
a. A leader who creates fear and report directly to a manager.
abuses subordinates to achieve b. The degree to which an
organizational goals. organization is centralized or
b. A leader who is passive, avoids decentralized.
decision-making, and provides no c. The process of dividing work into
guidance. distinct jobs and tasks.
c. A leader who was once effective d. The level of authority and
but lost the ability to lead due to responsibility assigned to a
personal issues or poor position.
interpersonal skills.
d. A leader who micromanages and 68. Montemayor Industries has a policy of
promoting employees who perform well.
insists on absolute control.
However, in a recent performance review, it
has been noted that many of the people
63. Which of the following is a key risk of
promoted obtained poor reviews and do not
having a laissez-faire leader? become effective supervisors. This scenario
exemplifies which concept?
a. Subordinates may feel
micromanaged and untrusted a. Peter principle
b. The leader may prioritize b. Premack principle
relationships over tasks c. Ammerman principle
c. Team morale may rise due to d. Normative principle
increased autonomy
d. Organizational goals may be
missed due to lack of direction and 69. According to the IMPACT theory of
feedback. leadership, which of the following
behavioral styles works BEST in a situation
of despair?
64. This type of power has the ability to
dispense punishments.
a. Informational
b. Affiliation
a. Legitimate power
c. Position
b. Reward power
d. Magnetic
c. Coercive power
d. Expert power
70. The following statements are the
65. Adam, the CEO of Dragon Empire, disadvantages of formalization except:
announced to his employees that whoever
will be chosen as this year’s most a. reduced innovativeness
outstanding employee of the year will b. slower pace of decision making
receive a salary raise of 20,000 Php. c. too many written rules and
regulations
d. employee behavior is more b. Coercion
predictable c. Stress management
d. Change resistor
For items number 71 to 75: Case of
76. Looking into research on Philippine
FreshConnect workplace culture, the following statements
"FreshConnect," a mid-sized food distribution are generally observed, except:
company, has used paper-based customer records
for years. Due to increased competition and a. Personalism in the workplace can blur
customer demands for faster service, the lines between professional and
management decides to implement a digital personal relationships.
b. Filipino employees tend to avoid
CRM system to streamline operations and
direct confrontation due to the value
improve customer service. placed on smooth interpersonal
relationships.
After rolling out the new CRM system, c. Pakikisama promotes team harmony
employees’ concerns, anxieties, and opposition but can discourage dissenting
to the idea began to ease. What truly made opinions.
difference was how the stakeholders d. Decision-making in Filipino
organizations is typically
communicated this change to the employees.
decentralized and highly participative.
Making them understand that change is
necessary and that their old ways of doing things 77. Which of the following best describes the
is not working anymore has convinced purpose of using T-groups in organizational
employees to adapt. development?

a. To teach employees hard technical


71. Based on Kurt Lewin’s Force Field skills in a structured classroom
Analysis model, you could say that the environment.
organization is presently at what stage?
b. To facilitate deeper interpersonal
a. Unfreezing understanding and improve group
b. Moving dynamics through unstructured,
c. Freezing experiential learning.
d. Re-freezing
c. To implement standardized behavioral
assessments that categorize
72. From the frame of Carnall’s stages of employees into personality types.
change acceptance, you could say that in
this case, the employees are in what stage? d. To directly measure job performance
through simulation-based productivity
a. Denial testing.
b. Defense
c. Discarding 78. What is the potential drawback of using
d. Adaptation continuous reinforcement in shaping
employee behavior over time?
73. You could say that the employees are:

a. Change agents a. The behavior becomes too ingrained


b. Reluctant changers and may be resistant to future change.
c. Change analyst b. The behavior becomes dependent on
d. Receptive changers reinforcement and may quickly
extinguish especially if reinforcement
74. What strategy is being applied in this case stops.
when it comes to reducing restraining c. The employee may generalize the
forces? behavior across unrelated tasks,
reducing task accuracy.
a. Communication d. Continuous reinforcement leads to
b. Employee involvement excessive competition among
c. Negotiation employees and weakens teamwork.
d. Coercion
79. Your company is implementing a
75. In times where there is resistance to comprehensive program to improve
change, this case proves that the best organizational effectiveness, enhance
strategy organizations can do to minimize employee skills, and foster a positive work
resistance is _____. culture. This initiative primarily focuses on:

a. Communication a. Organizational change


b. Organizational development
c. Organizational transition
d. Both organizational development and a. III, II, I, V, IV
organizational transition b. III, V, I, IV, II
c. IV, V, III, I, II
80. This is the process of gathering, analyzing, d. II, I, IV, V, III
and structuring information about a job’s
components, characteristics, and 86. In Feldman’s model of organizational
requirements. socialization, the stage where new
employees develop proficiency in their
a. Job Analysis roles and fully integrate into the
b. Human Resource Management organizational culture is called:
c. Job Description
d. Job Evaluation a. Anticipatory Socialization
b. Encounter
81. The first step in conducting a job analysis c. Assimilation
is to: d. Metamorphosis

a. Determine the essential KSAO’s 87. This is not a written document or part of a
b. Rate task statements formal agreement but implies a series of
c. Write task statements mutual expectations and satisfaction of
d. Identify tasks performed needs arising from the people-organization
relationship.
82. You are assessing candidates for a role that
requires quick problem-solving in a. Social exchange theory
unpredictable situations. Which component b. Peter principle
of KSAOs are you primarily evaluating? c. Psychological contract
d. Parkinson’s law
a. Knowledge
b. Other characteristics 88. Which type of work team is primarily
c. Abilities responsible for daily operations, such as
d. Skills assembling products on a manufacturing
line?
83. A software developer must know how to
write code using Python, Java, and C++. a. Service team
These requirements fall under which b. Production team
category of KSAOs? c. Management team
d. Project team
a. Knowledge
b. Other characteristics 89. It is the highest degree of which people and
c. Abilities teams must share resources to perform their
d. Skills jobs.

84. You are part of a selection panel hiring a a. Pooled interdependence


field engineer who must climb structures, b. Reciprocal interdependence
troubleshoot under pressure, interpret c. Sequential interdependence
complex schematics, and collaborate d. Shared interdependence
effectively with teams across regions.
Which combination of KSAOs should be 90. Incongruence between a company’s
prioritized in your selection criteria? dominant values and an employee’s values
is known to
a. Knowledge and skills only, since the job is
technical a. Increase the chance that the
b. Abilities and knowledge, because physical employee’s decisions will differ
strength and technical info are the most from the organization’s preferences
important b. Affect the employee’s job
c. Abilities, skills, and other characteristics, satisfaction
since performance depends on endurance, c. Increase employee stress
learned proficiencies, and personality traits d. All of the answers are correct
d. Other characteristics only, because
teamwork is the primary requirement 91. Because she knows that the COVID 19
pandemic negatively affected everyone,
Angel rates all her subordinates at the
85. Rearrange the following steps of upper end of the rating form. This is so
recruitment. none of them will fail the evaluation and
I. Searching perhaps lose their jobs. Angel is making a:
II. Evaluation and control
III. Planning a. Devil error
IV. Screening b. Central tendency error
V. Strategy development
c. Leniency error d. None of the statements is correct.
d. Distribution error
98. I. It is difficult to remove tenured
92. In assessment reports, which type of employees to work.
statement is problematic because it is vague II. Probationary employees typically do
and can apply to almost anyone, thus not have benefits.
lacking meaningful insight?
a.
Both statements are correct.
a. Anecdotal statements b.
Both statements are incorrect
b. Majority statements c.
Only the first statement is correct.
c. Quid pro quo d.
Only the second statement is
d. Barnum statements correct.
99. Which of the following demonstrates a
93. In which grapevine pattern do information quid pro quo type of sexual harassment?
flows randomly between individuals, where
each person may or may not pass the a. A manager who tells his employee
information on? that she must sleep with him in order
to get a raise.
a. Single strand grapevine b. A staff shouts at her co-worker for
b. Gossip grapevine being too bossy.
c. Probability grapevine c. A male employee who continually
d. Cluster grapevine gets touched in different places by
other males.
94. What is a common characteristic of d. Telling the front office staff that she is
grapevine communication in organizations? stupid

100. Arrange the steps in giving a rejection


a. It is always accurate and reliable
letter:
b. It tends to spread quickly and
informally
c. It follows formal reporting lines I. A promise to keep the applicant’s
d. It is controlled and monitored by resume on file
management II. A compliment about the applicant’s
qualifications
III. A personally addressed and signed
95. Which of the following best describes the letter
difference between orientation and IV. A comment about the high
onboarding? qualifications possessed by other
applicants
a. Orientation is a one-time event, V. A wish of good luck for future
while onboarding is an ongoing endeavors
process VI. The company’s appreciation to the
b. Orientation is informal, onboarding applicant for applying for a position
is formal with the company.
c. Orientation is done by HR, VII. Information about the individual who
onboarding by supervisors only was actually hired
d. Orientation happens after
onboarding is complete A. I, VII, V, VI, III, II, IV
B. VII, V, VI, I, III, II, IV
96. What is the MOST important use of C. III, VI, II, IV, VII, V, I
performance evaluation? D. I, II, III, IV, V, VI, VII

a. Salary increase
b. Performance feedback “One can choose to go back toward safety or
c. Promotion forward toward growth. Growth must be chosen
d. Termination again and again; fear must be overcome again
and again.” - Abraham Maslow
97. Statement A: When organizations
restructure, the result is often a decrease A reminder not to be afraid to take risks.
in the size of their workforce. Conquer your fear in taking the board exam. Do
Statement B: In downsizing, not be demotivated by the thought of failure
organizations often target middle instead, use it to grow.
management to “flatten” the structure,
reduce bureaucracy, and cut overhead Prepare and condition yourselves. I know all of
costs. you can make it.

a. Only statement I is correct. Manifesting 100% passing rate for this batch <3
b. Only statement II is correct.
c. Both statements are correct. - Miss A

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