WhatsApp Marketing and
Automation Platform
About Us Verified WhatsApp Business
Solution Provider
WaBotick is a one-stop WhatsApp Automation
Platform for Digital Customer Care and
Communications. Enhance engagement, widen
reach, and provide customized customer care on the
popular platform.
Simplify Your Operations, Save Valuable Time And
Accelerate Your Growth Journey With Meta Official
Cloud WhatsApp API.
Serving clients across domains such as
Education,Fashion, Finance & Banking, Retail, E-
commerce, Gaming, Real Estate, Marketing
Companies, Travel, Event & Trade Fairs etc.
Whatsapp Whatsapp
Messenger
Whatsapp API
Business
APIs & Platform for
App for App for Growing Startups, Medium &
Individuals Small Businesses Large Enterprises
Free Usage Free Usage Paid Usage &
Requires Approval
Broadcast Chatbot API
What makes WhatsApp the
ideal choice?
Whatsapp is the One Platform that brings together
Actionable Notifications & Customer Support!
98% 55% 40%
Open Rates Click Rates More Conversions
Massive global supports various Enhancing the overall
user base multimedia formats customer experience
WhatsApp API Wabotick.com
Website Live Chat
Instagram Chatbot
Email API
Facebook Broadcast
Google Ads CRM
Customer Entry Points Team Inbox and Dashboard Platform Functionalities
with Whatsapp CTA Whatsapp X wabotick.com Powered by wabotick.com
STREAMLINE & MANAGE FROM
ONE PLATFORM
Mulit Platform Messaging: Engage with
customers on WhatsApp and telegram
channels and switch between them effortlessly
to provide a cohesive and convenient
customer experience.
Multiple Integration: With this feature you can
Conenct Woocommerce & Shopify Store,
Zapier and Inbound - Outbound Webhook.
Subscriber Management: Easy to Use
Subscriber / Customer Managemenet with All
custom fields, session window, subscribed or
unsubscribed status and label management.
Broadcast Messages
Send bulk broadcast messages to
users who have subscribed, sharing
awesome stuff like discount offers,
festival promotions, product
launches, season-end sales, and so
much more
Share videos, images, PDFs, emojis,
and Audio for better engagement.
Automation
Be there for your clients when they need
assistance, offering prompt and efficient
support.
Create predefined responses triggered by
specific keywords, ensuring quick and
accurate replies to common inquiries.
Even when you're out of the office, set up
automatic messages to keep clients
informed and let them know when they
can expect a response.
Multi-Agent Live Chat
Enhance Agent Productivity and
Performance.
Enable team members to view, assign, and
respond to WhatsApp messages.
Use pre-canned answers for fast and
consistent replies.
Share private notes within the team for
better collaboration.
Access the full history of conversations
with each user.
CRM Integration
Instant Whatsapp Messages sent to
customers
Instant Order confirmation messages
Shipping updates
Transactional Messages
Two way connect with your software/ CRM
Restful API’s
Use Cases
Send Payment Reminders
And Updates
Send payment reminders, event
updates, and status updates instantly.
Drive users to payment portals and
keep them informed promptly.
Send engaging CTA buttons to prompt
action from users. Achieve CTRs of 35-
60% by leveraging the power of CTA
buttons
Seamless & Friction-
free Sales
Capture attention by sending enticing
notifications of offers, sales, order
placements, and product catalogs
through WhatsApp.
Engage customers directly and
effectively, increasing their interest in
your offerings.
Accept Payment for Catalog Products
and notify user about Purchase with
Shipping and Tax charges.
On-demand
Customer Support
Offer superior customer service that
includes on-demand, round-the-clock
support with less or no dependency on
human agents.
Send Pre-defined Frequently Asked
Question, Canned Response and Send
Video Tutorials or PDF etc.
Assign Chat to Specific Technical Support
Team and Add Labels.
Advantages Disadvantages
Messages Broadcast, send bulk
notifications Once upgraded to API, can’t use any other
whatsapp application on chosen number
No app interface, use via WaBotick platform
Mandatory pre-approval required to send
template message / broadcast messages
Use automation such as a chatbot,
sequences, Appointment Booking API does not support WhatsApp Groups
Multi-agent access for customer
24 hours window to respond to support
support
messages (Live chat)
Blue Tick, verified business profile
FaceBook Business Verification mandatory
Integrate with CRM, Software, App or Any
website
How to get started with
Whatsapp Cloud API ?
Business WaBotick WhatsApp Use WaBotick to
Owners Software Cloud API communicate
Subcription Integration with customers
via WhatsAPP
Business
Verification
Whatsapp Blue Tick
Blue tick verifies the business as
genuine, assuring users of legitimacy.
Assures prompt response, improves
satisfaction & loyalty.
How to Get a Green Tick?
Separate application process
Business must be Tier 2 or Tier 3
WhatsApp Commerce Policy
WhatsApp holds a strong stance on restricting certain kinds of industries, goods, and services for registering
on the platform.
Industry Goods Services
✗ Illegal products
✗ Real, Fake, Virtual Currency ✗ Dating services
✗ Drugs
✗ Multi-level marketing, Loan ✗ Adult services
✗ Tobacco
✗ Gambling services
✗ Diet/ weight-loss related ✗ Alcohol
✗ ✗ Digital and Subscription
Gamble ✗ Unsafe ingestible
supplements
✗ Weapons
✗ Animals
✗ Body Parts
✗ Medical Products
Reference: https://www.whatsapp.com/legal/commerce-policy
Mandatory Requirement for
WhatsApp Cloud API
Verified Facebook Business Number Display Name
Business Manager ID
Mobile number must not have Display name must have
User must have a verified an active whatsApp account at a clear relation with the
Facebook business manager the time of API mogration. business .
ID.
Charging Model in WhatsApp API
Conversation Based Pricing
Business initiates a conversation First 1000 User-initiated
After first 1000 conversations:
and customer responds : conversations / sessions are
incoming and outgoing
a session begins Free Every month
messages will be charged
Each session is timed for 24hrs You can send multiple messages
during these sessions at zero cost
One Conversation / Session 24 hrs
Business Customer
Reference: https://developers.facebook.com/docs/whatsapp/pricing/
https://business.whatsapp.com/products/platform-pricing
Type of Messages in WhatsApp API
Business initiated (outgoing conversation)
Broadcast/Template message/ Notifications
Session/Support replies
(Live chat messages)
User initiated (incoming conversation)
User Inquiries & User Replies,
Facebook Ads, Website Widget
Broadcast / Template Message limits (Set by WhatsApp)
All businesses are classified under 4 different categories - Tier 1/2/3/4
Tier 1 Tier 2 Tier 3 Tier 4
Can send broadcast Can send broadcast Can send broadcast Can send broadcast
messages to messages to messages to messages to
1k 10k 100k Unlimited
customers in 24 hrs customers in 24 hrs customers in 24 hrs customers in 24 hrs
* All businesses start as Tier 1
If you send messages to If you send messages to If you send messages to
2k customers in 7 days 20k customers in 7 days 200k customers in 7 days
Auto-upgradation to next tier Auto-upgradation to next tier Auto-upgradation to next tier
Reference: https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/
Charging Model in Whatsapp API
Conversation based pricing (CBP)
Commercial Air will be
changed for 1 business-
initiated conversation for
the delivery of these two
message templates to Anne
within a 24 hour
conversation session
Commercial Air can send as
many messages as needed
during this single 24- hour
conversation session and it
will result in only one
business- initiated
Business-initiated Conversation conversation charge.User-initiated Conversation
Kicks will be charged for one user initiate conversation
and one business initiated conversation that they
started after a 24- hour session.
Reference: https://developers.facebook.com/docs/whatsapp/pricing/
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WhatsApp : +91 80870 00299
support@wabotick.com
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