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The document discusses corporate social responsibility (CSR) and the various pressures from governments, communities, and shareholders that compel businesses to engage in socially responsible actions. It outlines the historical context of government mandates for social actions, the importance of environmental concerns, and the potential competitive advantages of CSR. Additionally, it presents arguments for and against social responsibility, emphasizing the evolving public expectations and the inherent obligations of corporations to society.
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CORPORATE SOCIAL RESPONSIBILITY PROGRAM
, |, Government Programmes
firms for
ions. But
need to take pot
Government (Foreign and domestic) are the most significant forces pressuring
social actions. Most goverment pressures concem compliance with existing regulat
governments are also major sources of potential rules, a fact which businesses
of. Governments ask business to volunteer to help them solve their problems.
Governments mandating social actions are not new. In the 1300s for example, Londons
who violated the city’s smoke pollution ordinances were beheaded. In the US, las that regulated
the purity or quality of certain goods date from colonial times and state and federal efforts 10
control water pollution began in the late 1800s.
Foreign governments exert pressures on intemational businesses to abide by codes of
conduct that they and international organizations have drafted. These codes expect business to
respect human rights and social justice, pay fair wages, protect the environment, cnsute safety
and health of workers, improve worker living conditions and behave ethically
2. Community Interest and Demands
Firms undertake many programmes that benefit society in general, not necessary favoring
stakeholders. Programmes can range widely, from helping rebuild disadvantaged sections to
providing cxccutive talents to run government undertakings.
MNCs from the US undertake a wide range of programmmes in foreign countries, for
example, creating scholarships for poor but descrving students from Kotea, Malaysia and
Mexico, to pursuc hi
3. Environmental Concerns
Programmes of firms mainly result from standards estabhahed by
The Government of India, for example, enacted the Environment
Environmental
government ugencies,
Protection Act 1986. ‘The main objective of the Act is to protect and improve the environment
and the prevention of hazards to human beings, other living creatures, plant and property
| Pollution Control Boards set up under the provisions of the Act, have laid down norms that firms
| are expected to comply with.
4, Shareholders/Investors Pressures
Large shareholders such as pension funds have long-range interest in the financial success
of their investments. Some of them, obviously, exert pressure on firms to respond appropriately
to community social interests. For example, shareholders of Pepsi Co of the human rights
violation of the military regime in that country. Pepsi Co. did oblige the shareholders.would gain competitive edge. Realizing
ty. U.S. corporate spending on social
0. to an estimated $828 million in 2999,
d to $589 million in 2001.
interdependent factors: Factors “conditions,
gy and rivalry.
5. Competitive advantage
believe that by undertaking social
sums on social
$125 million in 1
amounte
actions they
1 responsibilit
991
Firms
this, corporations spend huge
responsibility shot up from ]
‘Additionally, spending on arts sponsorship
ises four
itive advantage compri
ee ea eae a industries and context for strate;
demand conditions, related and support
Factor Conditions: These include the availability of trained workers, high quality scientific and
technological institutions, adequate physical infrastructure, transparent and efficient
administrative processes and natural resources. All these are the areas that social responsibility
actions can influence.
2. Demand Conditions: Demand conditions in a country or a region include the size of the local
market, the appropriateness of product standards and the sophistication of local markets.
Sophisticated local customers enhance the regions competitiveness by providing firms with
insight into emerging customer needs and applying pressure for innovation.
3. Related and Supporting Industries: Productivity of a firm can be greatly enhanced by having
high quality industries and services close by. While outsourcing from distant suppliers is
possible, it is not as efficient as using capable local suppliers of services, components and
machinery. Proximity enhances responsiveness, exchange of information and innovation, in
addition to lowering cost on transportation and inventory.
FACTORS RESPONSIBLE FOR THE REALIZATION OF SOCIAL RESPONSI
Ts Concern to society: Formerly, a business is considered that the maximization of profit for the
business firm for its survival and growth but business ears profit with help of society and if
the business has no consideration or concen for society which helps it to eam profit, the very
existence of the business will be threatened.ing the
‘ims at protecting
a es of the
2
Government Intervéntion: Parliament, which represents people, ot
interests of society by various legislative enactments, which regulate the activit
business enterprise and prevent them from indulging in antisocial business practices :
3. Co-operative Societies: Cooperative scieties have come into existence forthe PUrPOS?
protecting the interests of consumers from the exploitation of unscrupulous businessmen.
This factor also has influenced businessman to think in terms of their esponsibility 10 the
society,
4 Consumerism: A social movement called consumerism has come into existence with the aim
of protecting the interests of consumers against producers and traders. This factor also has
made businessman to think in terms of their responsibility to the society.
5. Realization on the part of the Businessman: Realization on the part of the businessman that
they can not survive for long if they do not supply quality goods at reasonable rate 1s also
another factor which has made business alive to their social obligations.
6. Take over by the government: the government has armed itself with powers to take over any
business enterprise which deliberately neglects its responsibility to the society. This fear of
take over by government has also made businessman think in terms of their social obligations.
1. Professional Management: These professional managers exercise independent control over
the business enterprises and adopt a new and enlightened management approach for managing
their business concem.
& Well organized labor unions: The development of well-organized labor unions had increased
the bargaining position of employees; because of this there is less scope for employees to
exploit the employees. Hence development of trade unions is one of the reasons for increased
social consciousness among the businessmen.
ARGUMENTS FOR SOCIAL RESPONSIBILITY
There are many arguments in support of socially responsive actions. More important of
them are explained below:
1. Changed Public Expectations of Business: One of the most potent arguments for social
responsibility is that public expectations from business have changed. It is reasoned that the
institution of business exists only because it satisfies the valuable needs of society. Society
gave business its charter to exist and the charter can be amended or revoked at any time that
the business fails to live up to society's expectations. Therefore, if business wishes to remain
viable in the Jong run, it must respond to society’s needs and give the society what it wants.
2, Better Environment for Business: Another argument favouring social responsibility is that it
creates a better environment for business, This concept rationalizes that a better society
produces environmental conditions more favourable for business operations, The firm which
is most responsive to the improvement of community quality of life will as a result has a better
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its business. Labour recruiting will be easier and labour wit
Tumover and absenteeism will be reduced.
argument in favour of social responsibility is that it improves publie
hanced public image so that it may gain more
firm seeks an em!
more responsive money markets and other benefits. A firm
should discharge its obligation to society.
at is a massive institution with long arms, I
-vernment regulation is costly and denies the
ernment stretches its long arn
community in which to conduc
be.of a higher quality.
Public image: Another
image. Each individual
customers, better employees,
which seeks better public image
Avoidance of government regulation: Governme!
seeks to regulate business in the public interest. Go
much needed freedom in decision: making. Before the go
business should discharge its obligation t0 society.
Balance of responsibility with power: Another argument for social responsibility is that
business’s responsibility should be more related to its power. It is reasoned that businessmen
have vast amounts of social power. omy, minorities and other social
They do affect the econ
problems. In turn, an equal amount of social responsibility is required to match their social
power. If each institution is to perform its social
| role in an orderly relationship with other
institutions, then responsibility must be accepted whenever there is power. Any other
arrangement invites irresponsible behaviour.
ment for business social responsibility is a sort of back-
failed in handling social problems, so why
the failures of other institutions and in
Let business try: One interesting argu
handed one. It is that many other institutions have
not tun to business. Many people are frustrated with
their frustration, they are turning to business.
Business has the resources: Another argument for social responsibility is that business has a
vast pool of resources in terms of men, talents, functional expertise and money. Probably,
business is without peers in respect of the resources it possesses with these resources at its
command, business is in a better position to work for social goals.
Prevention is better than cure: The last point is that prevention is better than cure. If business
delays dealing with social, problems now, it may find the constantly occupied with putting out
social fires so that is has no time to accomplish its goal of producing goods and services.
ay these social problems must be dealt with at some time, it is actually more economical to
jeal with them before they develop into seri i k
ious social breakd e
iciaberent' tine jowns that consume most of tht
ie poet lity: Wt is said that the acceptance of corporate social responsibility is the
sg i Position. This notion suggests that our modem that our modern industrial
ciety faces many serious social problems brought on, to a | large
corporations. The corporations therefore have brought on oer ee aie
corporations. The corporations therefore have a moral ee to a large extent, oy
ameliorate these problems. A corollary to this motion is that hoses ee a He “many of the resources in our
ources t0 the
overall betterment of society.
Cconomy, they should devote some of these Tes
is came Teach Comporations are institutional members. of society. If individual
they found it- Society have an obligation to improve society-to leave the world beter than
y found ‘corporations also have this responsibility. After all, corporations unlike citizens
are created by society. C i panes ji
poets iti iti civic duties an
responsibilities, rporations are citizens and citizens ‘have
I. Duty of gratitude: Business units benefit from society. On the basis of the commonly
accepted principle that one owes debts of gratitude towards those who benefit us, the
corporation has certain debts that it owes to the society.
12. Globalization: The recent globalization of large corporations has led to firms increasingly
operating in countries with very different and generally much lower standard of living than
found in their respective home countries. More extensive media reach coupled with advances
in information technology (e.g. NGO use of websites) remote parts of the globe, as both Shell
(oil spills in Nigeria exposed on television documentaries) and Nike (exposure of sweetshop
labour coriditions in its subcontractor operation in developing countries) have learnt to their
cost. Such revelations compel global firms undertake social actions.
ARGUMENTS AGAINST SOCIAL RESPONSIBILITY
Arguments against social responsive actions are equally strong. Some arguments are as
follows:
1. Profit maximization: The first and the most forceful argument disfavoring social
responsibility is that business has profit maximization as its main objective. Infact, the
business is most socially responsible when it attends to its interests and leaves other activities
to other institutions. Since business operates in a world of poverty and hunger, the economic
efficiency of business is a matter of top priority and should be the sole mission of business.
Business’s function is economic, not social and economic values should be the only criteria
used to measure success.
2. . Society has to pay the cost: Another argument is that the costs of social responsibility will be
passed on to the society and it is the society which must bear them.
3. Lack of social skills: Business managers are best at managing matters relating to business.
They are not equally good at solving social problems. Their outlook is primarily economic and
that their skills are the same. They really do not feel at home in social matters. If society is
going to depend on someone to work with social problems, why choose a group which is so
poorly qualified? Does society really want economic and technical people meddling in social
affairs? Will they broader their outlook and will their skills transfer? Can business really do the
job? Js it better equipped than the government and other institutions?The following are offences and crimes under chapter XI of the Act
Section 65: Tampering with computer source documents-
‘Whoever knowingly or intentionally conceals, destroys or alters or intentionally or knowingly
causes another to conceal, destroy, or alter any computer source code used for a computer,
computer Programme, computer system or computer net-work when the computer source code is
required to be kept or maintained by law for the time being in force, shall be. punishable with
“imprisonment up (0 three years, or with fine which may extend up to two lakh rupees, or with
both.
Section 66: Hacking with computer system-
(1) Whoever with the intent to cause or knowing that he is likely to cause wrongful loss or
damage to the public or any person destroys or deletes or alters any information residing in
a computer resource or diminishes its value or utility or affects it injuriously by any means,
commits hacking,
(2) Whoever commits hacking shall be punished with imprisonment up to three years, or with
fine which may extend up to two lakh rupees or with both,
Section 67: Publishing of information which is obscene in electronic form-
Whoever publishes or transmis or causes to be published in the electronic form, any material
which is lascivious or appeals to the prurient interest or if its effect is such as to tend to deprave
and corrupt persons who are likely, having regard to all relevant circumstances, to read, see or hear
the matter contained or embodied in it, shall be punished on first conviction with imprisonment of
either description for a term which may extend to five years and with fine which may extend to one
lakh rupees and in the event of a second or subsequent conviction with imprisonment of either
description for a term which may extend to ten years and also with fine which may extend to two
lakh rupees.
Section 68: Power of controller to give directions-
(1)_ The controller may, by order, direct a Certifying Authority or any employee of such Author-
ity to take such measures or cease carrying on such activities as specified in the order if
those are necessary to ensure compliance with the provisions of this Act, rules or any
regulations made there under.
(2) Any pérson who fails to comply with any order under sub-section (1) shall be guilty of an
offence and shall be liable on conviction to imprisonment for a term not exceeding three
years or to a fine not exceeding two lakh rupees or to both..d facilities tdfacerypt information.
Section 69: Directions of Controller iat
ic to do in the interest of
(1) Ifthe Controller is satisfied that itis = ia oe eal sain ih jth
sovereignty or integrity of India, the secur pai der, direst any a
recorded in writhing, by order, gency
States or public order or for reasons to be aa ugh any computer re-
to subscriber to extent
tion transmitted thro
of the Government to intercept any informal
nae hall, whe led
il i the computer resources 8 , when called upon
(2) The subscriber or any person in change of the 7 Se peli ot
by any agency which has been directed under sub-section (),
technical assistance to decrypt the information.
ferred to in sub-section (2)
n who fails to assist the agency ref
(3) The subscriber or any perso he are eed wre Yn
shall be punished with an imprisonment for 2 te
* Section 70: Protected system-
cation in the Official Gazette, declare that any
(1) The appropriate Government may, by notifi
computer, computer system or computer network to be a protected system.
er in writing, authorise the persons who are
fied under sub section (1).
to secure access to a protected system in
n shall be punished with imprisonment of
\d shall also be liable to fine.
(2) The appropriate Government may, by ord
authorised to access protected systems notif
(3) Any person who secures access or attempts
contravention of the provisions of this sectio
either description fora term which may extend to ten years an
Section 71: Penalty for misrepresentation-
Whoever makes any misrepresentation to, or suppresses any material fact from, the Controller
or the Certifying: Authority for obtaining any licence or Digital Signature Certificate, as the case
may be, shal be punished with fine which may extend to one lakh rupees, or wise both.
Section 72: Penalty for breach of confidentiality and privacy-
Save as otherwise provided in this Act or any other law for the time being in force, any person
who, in pursuance of any of the powers conferred under this Act, rules or regulations made there
under, hhas secured access to any electronic record book, register, correspondence, information,
doc iment or other material without the consent of the person concemed discloses such electronic
record book, register, correspondence, information, document or other material to any other person
shall be punished with imprisonment for aterm which may extend to two years or with fine which
thay’ extend 16 Oni lakh rupees, or with both.
Tol Ios 73: Penalty for publishing Digital Signature Certificate false in certain particulars-
shall publish a Digital si :
1 No person igit Signature Certif : : : cae
: ae with the knowledge that icate or otherwise make it available to any
@ tte Certifying Authority listed in the Certificate has not issued it; or
® the subscriber listed in the certificate has not accepted it; or
© the certificate has been revoked or suspended,
unless such publication is for the purpose of verifying a digital signature created prior to such
.psion OF revocation.
(2) Amy person who contravener the provisions of sub-section (1)shall be punished with im-
prisonment for a term which may extend to two years, or with fine which may extend to
one lakh rupees or with both.
secion 74 Publication for fraudulent purpose
Whoever knowingly creates publishes or otherwise makes available a Digital Signature
Cerificate for any fraudulent or unlawful purpose shall be punished with imprisonment for a term
which may extend to two years or with fine which may extend to one lakh rupees or with both.
Section 75: Act to apply for offence or contravention committed outside India-
(1) Subject to the provisions of sub-section
(2) the provisions of this Act shall apply also to any offence or contravention committed out-
side India by any person irrespective of his nationality.
(3) For the purposes of sib-section (1),this Act shall apply to an offence or contravention
committed outside India by any person if the act or conduct constituting the offence or
contravention involves a computer, computer system or computer network located in In-
dia.
Section 76: Confiscation-
Any computer,’ computer system, floppier, compact disks, tape drives or any other
tecessories related thereto, in respect of which any provision of this Act, rules, orders of
‘tegulations made there under has been or is being contravened, shall be liable to confiscation:
Provided that where it is established to the satisfaction of the Court adjudicating the
Confiscation that the person in whose possession, power or control of any such computer,
Computer system, floppies, compact disks, tape driver or any other accessories relation thereto is
found is not responsible for the contravention of the provision of this Act, rules, orders orwee of making an order a confiscation o¢
regulations made there under, the Co compact diskis 22° drives of any, other accessories rela
computer, computer system, ae vad by this ‘Act against the pers fenirveing of
thereto, make ther order aul der as it ink fit,
provisions Uae rules, orders oF regulations pate te
i
to
Secti A i confiscation not . a
jon 77: Penalties or under this Act shall prevent the imposition of an
, ion made
No penalty imposed or confiscation ve fable under any other 1aw for the
other punishment to which the person affected thereby 8 time
being in force.
eg
the
interfere with other punishments.
ffences~
the Code of
‘Superintendent
Section 78: Power to investigate 0!
Notwithstanding anything contained in
police officer not below the rank of Deputy
under this Act.
Criminal Procedure, 1973 (2 of 1974) ,
of police shall investigate any offencs
i in -
Section 79: Network service providers not to be liable in ain cases.
For the removal of doubts, if is hereby declared that no person providing any service as
network service provider shall be liable under this Act, rules oF regulations made there under for any
im if he proves that the offence or contravention
third party information or data made available by bit : a
was committed without his knowledge or that he had exercised all due diligence to’ prevent the
commission of such offence or contravention. ,
For the purposes of this section,-
(a) “network service provider” means an intermediary;
n” means any information.
(b) “third party informatio:
Sections of IT-Act.((Amendment) Act, 2018.)
A major amendment was made in 2008. It introduced Section 66A which penalized sending
“offensive messages". It also introduced Section 69, which gave authorities the power, of
“interception of monitoring or decryption of any information through any computer resource’.
‘Additionally, it introduced provisions addressing ~ pornography, child porn, cyber terrorism and
voyeurism. The amendment was passed on 22 December 2008 without any debate in Lok Sabha
‘The next day it, was passed by the Rajya Sabha. It was signed into law by President Pratibha Pati,
on 5 February 2009,
Amendments Brought in the LT Act
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