UX UI possible questions asked:
General Questions
1. What experience do you have working with fintech companies or financial products?
2. Can you showcase any previous fintech projects or case studies?
3. How do you stay updated with UX/UI design trends, especially in fintech?
4. How do you handle security concerns and regulatory compliance (like PCI DSS) in fintech app designs?
5. What differentiates Touchcraft's UX/UI design approach from other agencies in the market?
Process & Approach
6. What is your typical process for creating a user-centric design for fintech applications?
7. How do you ensure that complex financial information is easy to understand for users?
8. Can you walk us through your research phase before starting the design? How do you gather insights
from fintech users?
9. What role does user testing play in your design process? How do you incorporate feedback?
10. How do you ensure a seamless user journey, particularly for fintech services involving multiple steps
like onboarding, transactions, etc.?
Customization & Flexibility
11. How flexible are you with design revisions and iterations based on feedback?
12. Do you offer customization for specific fintech products like digital wallets, investment platforms, or
lending solutions?
13. Can your team design for both web and mobile applications, and how do you approach responsive
design?
Timelines & Project Management
14. What is the average turnaround time for a fintech app UX/UI design project?
15. How do you ensure deadlines are met, especially if we have tight timelines for launching our product?
16. How do you manage communication throughout the project lifecycle? Will we have direct access to
the designers?
Integration & Technical Compatibility
17. How do you collaborate with the development team to ensure smooth integration of the UX/UI
design?
18. Are your designs optimized for integration with specific development frameworks commonly used in
fintech?
Pricing & Value
19. Can you provide a breakdown of your pricing model for fintech design services?
20. What kind of post-launch support do you offer in case of needed tweaks or improvements?