E-Ticket booked with

Booking Confirmed
R360 Booking ID : 44117347964264706620
Partner Ref ID : 2112240068988
Booked on: Sat, 21 Dec 2024 21:24:33

Barcode(s) for your journey

BLR - BBI

Ms. Mrunali Patnaik(Adult)

Departure Flight

Bangalore to Bhubaneswar | Mon, 23 Dec 2024 PNR Number : KZRMQP

IndiGo 6E - 411
19:50 BLR
BBI 21:55
Mon, 23 Dec 2024
------- 2 h 05 min ------- Mon, 23 Dec 2024
Kempegowda International
Airport Economy Biju Patnaik
Terminal: 1 Terminal: 1

Traveller Details

Passenger Name Sector Class/Cabin Seat No. Meal(Name) Extra Baggage Status

Ms. Mrunali
BLR-BBI Economy 5D - - Successful
Patnaik(Adult)

Fare Summary

Fare Details Amount(Rs.)

Base Fare Rs. 14,900

Total Tax Rs. 1735

Partner Discount Rs. ${partner_discount}

Seats Rs. 400

Cover for Cancellation and Rescheduling Rs. 219

YATRA Convenience Fee Rs. 440

Paid by points (RP Redemption Code: 21122417895) Rs. 820

Total Fare Rs. 16,874

Insurance Summary

Insurance Name Policy ID Price Status

Cover for Cancellation and

Baggage Policy

Person Sector / Flights Check-in Baggage per person Cabin Baggage per person

Booking confirmation shared on

Contact Number (+91) 9777926230

FAQs for Insurance

How can we do full cancellation ?

1. You have to first cancel your ticket at R360 via Smartbuy portal from the Manage Order Section. R360 will trigger a claim for the same with
Digit. Digit will acknowledge and process your claim.

2. You should cancel the policy at least 24 hours before travel date.

What are the steps for raising the claim for partial cancellation and amendment of flights ?

1. You will have to contact the concierge service for partial cancellation and ask them to cancel the ticket and raise a claim for you.

2. To raise the claim for partial cancellation, you have to cancel the ticket via concierge Service only. Cancellations done via the OTA
partners (GoIbibo, MMT, Yatra or Ease My Trip) will not be eligible for raising the claims.

3. You should cancel the policy at least 24 hours before travel date.

4. Please find the customer care details by clicking on this link .

What are the steps for raising the claim for domestic travel product ?

1. Trip Delay, Missed Flights, Cancellation by operator, Flight Diversion, Baggage Delay, and Personal Accident is covered under this policy.

2. You can raise your claim post flightâs landing to the destination from the R360 via SmartBuy Manage Order section.

3. You have to click on the â Raise Claim â CTA located under the â TICKET â section on the right panel to get re-directed to the Go-Digit
portal for initiating the claim raise process.

4. In case of Trip Delay, apply claim details gets auto-triggered via SMS when your flight gets delayed.

5. For Missed flight, Flight Diversion, Baggage damage: within 48 hours of the event occurrence.

6. There is no time limit for Cancellation by Operator, Baggage Delay and Personal Accident.

How long does it take to process the refund?

1. It takes 5-7 working days from the date of last received document.

If I have a connecting flight, will the product cover respective journeys ?

1. Product will only cover 1st leg of the journey, i.e if your journey is Bangalore to Rajasthan via Delhi, you will be covered for Bangalore to
Delhi.

Important Information

1. HDFC Bank SmartBuy will not be responsible for the change in the cancellation/modification charges and/or other rules and conditions
revised by respective airlines.

2. All cancellation and amendment charges, taxes and surcharges are subject to change without notice and must be borne by the
customer.

3. Please quote your YATRA/R360 Reference ID/Airline PNR for all future communications related to this booking;and quote the Airline PNR for
all future communications with the airline.

4. Carry a print of this itinerary receipt at the time of Check in.

5. Please carry a valid photo identity card (Passport, Voter ID Card, PAN Card, Driving License) at the time of check - in, without which the
airline may deny you a seat on the flight.

6. Your travel on this itinerary is subject to Attention Airline terms and conditions.
Attention! Please read important flight ticket information!

1. This ticket is booked through our partner YATRA.

2. Query and/or activity related to the service and/or modification and cancellation, please contact at 0120 - 4845562,
flightsupport_hdfc@yatra.com . Refund on flight tickets will be For any as per the airline rules.

3. HDFC Bank SmartBuy is not responsible for any cancellations that occur at the partner side.

4. All bookings, modifications and cancellations are subject to Partner terms and conditions.

5. HDFC Bank SmartBuy is acting merely as a facilitator and the services and/or goods purchased via SmartBuy are provided by our
partners/merchants. HDFC Bank SmartBuy is not responsible for any fees, charges and/or taxes levied by the partners/merchants.