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Iso9001 Faq Tamil

The document is an FAQ about ISO 9001, providing information on quality management systems. It includes contact details for inquiries and references to other ISO standards. The content appears to be a mix of technical details and procedural guidelines related to ISO 9001 certification.

Uploaded by

Saravana
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© © All Rights Reserved
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0% found this document useful (0 votes)
32 views9 pages

Iso9001 Faq Tamil

The document is an FAQ about ISO 9001, providing information on quality management systems. It includes contact details for inquiries and references to other ISO standards. The content appears to be a mix of technical details and procedural guidelines related to ISO 9001 certification.

Uploaded by

Saravana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 9

ISO 9001 FAQ (klqpqz<

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For private Circulation only

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Morningstar ℡ 9847041681 1 1/12/2011


Translated by G.Eswari
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Morningstar ℡ 9847041681 2 1/12/2011


Translated by G.Eswari
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Morningstar ℡ 9847041681 3 1/12/2011


Translated by G.Eswari
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Morningstar ℡ 9847041681 4 1/12/2011


Translated by G.Eswari
. -e<mIez<!Ncm<m!)Internal audit) yV!LjxbiuK!osbz<hMk<kqVg<g!

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R – Relevant okimIHjmb!

Morningstar ℡ 9847041681 5 1/12/2011


Translated by G.Eswari
T – Time bound Ofvl<!hqj{h<H!

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Morningstar ℡ 9847041681 6 1/12/2011


Translated by G.Eswari
/!fe<jlgt<!hx<xq!
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Morningstar ℡ 9847041681 7 1/12/2011


Translated by G.Eswari
hkqz<!;!ISO 9001 sie<xqkp<?!sie<xqkp<!fqXuer<gtiz<!upr<gh<hMgqxK/!-K!

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Morningstar ℡ 9847041681 8 1/12/2011


Translated by G.Eswari
! Hkqz<!;!gizg{<gi{qh<H!k{qg<jgbqe<!OhiK!sie<xqkp<!ntqg<Gl<!fqXuel<!

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Morningstar ℡ 9847041681 9 1/12/2011


Translated by G.Eswari

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