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Service Bulletin Ref. No. SW-0017 (M124)
(Service information) <Date> May 18, 2022
(Other than KDAS) Impact of the security enhancement on
Subject:
Google account and the workaround
Model: All models (some exception) , solution product *
Field measures At Set Up Next Periodic Maintenance
Classification: timing: Next Visit/Service Call Information only
SC/Error Paper Feeding/Conveying Other
Phenomenon:
Image Machine operation
Type of change: Hardware Firmware and Software Information
Remarks: Supplement to*: Refer to the last page for the applicable product.
Google announced, “To help keep your account secure, starting May 30, 2022, Google will no longer support
the use of third-party apps or devices which ask you to sign in to your Google Account using only your
username and password.”
As above, send/receive mail function (*1) using Email and i-FAX cannot be used on the personal Google
account on and after May 30, 2022
It is also announced this policy change does not apply to the corporate account of Google Workspace for the
time being.
Google Workspace corporate account can continue use of Gmail as Email/i-FAX. Refer to [Workaround] below
for use. OAuth authentication support for Gmail is undecided for use as Email/i-FAX.
*1: Send mail such as send scan image by mail, send i-FAX, mail notification and forwarding received FAX by
mail, Print received mail, Print received i-FAX, Other functions of send/receive mail
[Workaround]
Generate the application password for mail application in the Google management screen and set it on the
setting screen of SMTP/IMAP/POP3.
1. Log in the Google account page.
2. Turn on 2-Step Verification.
3. Generate Application password.
4. Select [Mail] for Application and [Other (input name)] for Device.
5. Set user name (mail address) and application password on the Google account in the MFP/Printer
product and solution product.
KYOCERA Document Solutions Inc. CONFIDENTIAL
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.
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Service Bulletin Ref. No. SW-0017 (M124)
(Service information) <Date> May 18, 2022
[MFP/Printer product (having send function)]
Set user name (mail address) and application password on the Google account in the SMTP/POP3 setting
screen of Command Center RX.
[Command Center RX (CCRX)]
(SMTP setting screen) (POP setting screen)
[Solution product] --- KCM/KNM/KSIM
Set user name (mail address) and application password on the Google account in the SMTP/IMAP/POP3
setting screen.
(1) KYOCERA Capture Manager (KCM)
(SMTP setting screen) (IMAP/POP3 setting screen)
KYOCERA Document Solutions Inc. CONFIDENTIAL
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.
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Service Bulletin Ref. No. SW-0017 (M124)
(Service information) <Date> May 18, 2022
(2) KYOCERA Net Manager (KNM)
(SMTP setting screen) (IMAP/POP3 setting screen)
(3) KYOCERA Smart Information Manager (KSIM)
(SMTP setting screen for Console)
[Applicable product]
MFP/Printer : All products *excluding the below
Solution product: KCM, KNM, KSIM
*Products not applicable
FS-1040, FS-1041, FS-1060DN, FS-1061DN, FS-1020MFP, FS-1220MFP, FS-1120MFP, FS-1320MFP,
FS-1025MFP, FS-1125MFP, FS-1325MFP,
P1025d, P1025, M1520h, M1025d/PN, M1025,
TASKalfa 1800, TASKalfa 2200,
TASKalfa 2020, TASKalfa 2220, TASKalfa 2320,
TASKalfa 2010, TASKalfa 2210
PA2000, PA2001, PA2000w, PA2001w, MA2000, MA2000w
KYOCERA Document Solutions Inc. CONFIDENTIAL
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.
