THE DIFFERENCE BETWEEN DATA AND
INFORMATION <Heading A>
Data is a collection of raw or unprocessed facts and figures from which no
meaningful decisions can be made. An input device is used to enter data into the
computer, while INFORMATION is processed facts from which the user can make
meaningful decisions. These facts are presented to the user via an output device.
Sources of Data and Information <Heading B>
One can get data and information from people (through interviews, questionnaires,
surveys, etc.), places (through architectural design or works of art, etc.) and things
(documents, journals, reports, blogs, drawings, etc.).
Qualities of Information <Heading B>
ACCURACY TIMELINESS
RELEVANCE INFORMATION COMPLETENESS
RELIABILITY
ACCURACY: The information must be correct. It is important that information
is accurate as inaccurate information can cause significant problems with
severe consequences.
TIMELINESS: This refers to how up to date the information is. Information
that is not timely can lead to wrong decisions been made, costing companies
time and money.
RELEVANCE: Is there a good reason for collecting the information? Consider
whether you really need the information, as collecting unnecessary or
irrelevant information would just be a waste of time.
COMPLETENESS: This refers to how comprehensive or ‘whole’ the
information is. All the information that is needed must be available when
requested.
RELIABILITY: This means that a piece of information from one source does
not contradict information from another source. For example: if a student's
date of birth is 30 September 2012 in one system and 5 March 2010 in
another, then the information is unreliable. Unreliable information cannot be
trusted and may prove costly for an organisation.
TYPES OF DOCUMENTS <Heading B>
Turnaround document: A turnaround document is a document that has
been output from the computer and sent out to an individual. This
individual would modify or put additional information on the document and
return it to the sender. The new information contained in the document is
then used for data entry into the computer system.
An example of a turnaround document is a utility bill, such as a light bill.
These bills would normally have a perforated section that must be
removed, completed and returned. This section is then used as input into
the computer.
Human-readable documents: These can only be read and understood by human
beings like a printed memorandum.
Machine-readable documents: These documents can only be
read and understood by machines like barcodes and QR
codes.
Source document: This is the original document that contains information. It may
be of a business transaction (receipt, order form, invoices, etc.) or a job application
or some other form (for example, a form filled out at the doctor’s office). Source
documents are human-readable documents.
EVALUATION OF INFORMATION
OBTAINED ONLINE <Heading B>
In today’s society, information is readily accessible to everyone. The internet has
literally put any information that is needed at the fingertips. With so much
information, how do you know what is true or what is false? How would you evaluate
the reliability of information that is obtained from online sources?
EVALUATION EXPLANATION
CRITERIA
What is the purpose of the source? Is it to provide meaningful
information, to entertain or is it just an opinion piece?
Purpose and Intended
Who is the intended audience? Is the piece for scholars,
Audience
students, or the general public?
Who is the author? Is it a single person or is it an organization
such as a government agency, non-profit organization or a
corporation?
What are the qualifications, occupation, experience and
Authority and Credibility
expertise of the author?
Who is the publisher? Is it for scholars? Is it a peer-reviewed
journal? Is it for the general population?
If the information is presented on a website, is it an
organizational website, or a personal blog?
Is the information well researched? Are there references (e.g.,
citations, footnotes, or a bibliography) to sources that will
provide evidence for the claims made?
Accuracy and Reliability
If the source includes facts or statistical data, can this
information be verified in another source?
If the data was gathered using original research (such as
polling or surveys), what was the method of data collection?
EVALUATION EXPLANATION
CRITERIA
Has the author disclosed the validity or reliability of the data?
When was the information published? Check websites to
Currency and Timeliness
determine the date the web page was created or updated.
Objectivity or Bias Does the article contain opinions or facts? Is it biased or
unbiased? Does it promote an agenda?
How is this information relevant to your assignment? What is
the importance of information for your needs?
Relevance
DATA VALIDATION AND VERIFICATION
<Heading B>
During the data entry process, incorrect or inaccurate data may be keyed into the
computer. This may at times be deliberate or may be a simple error. To eliminate
incorrect data entry, data must always be verified or validated.
Data verification involves checking the data to ensure that it is accurate and
consistent. Data verification is performed to ensure that the data entered into the
computer exactly matches what is on the source document. Data verification is a
HUMAN CHECK for inaccuracies.
METHODS OF DATA VERIFICATION <Heading C>
Method Definition
Someone checks (reads through) the data that was entered into the
system against the original document to ensure that whatever is in the
Proofreading
source document is the same entered on the computer. Proofreading is
important to check for typographical and transpositional errors.
Double entry The data is entered twice and then the two copies are compared. For
example: when creating online accounts, the user is normally required to
type their password twice.
Data validation is the process used to determine whether the data entered falls
within the acceptable range of values for a given field. Data validation is done to
ensure that the data entered is sensible and reasonable. For example: to start a
Twitter (X) account, users must be 18 years or older. Accounts will be created for
users who fall in that age range (range check). This, however, does not guarantee
that the correct age will be entered. A user may be 15 years old but type 18. While
this data is valid and will be accepted, it is incorrect. Data validation does not check
for correctness. Data validation is a COMPUTER CHECK for inaccuracies.
METHODS OF DATA VALIDATION <Heading C>
Method Definition
This check is done to ensure that the data entered has the correct
data type.
Data-type check
For example: only whole numbers are entered for a field declared
as integer.
Method Definition
Range check This check is done to ensure that the data entered falls within a
predefined range. For example: teenage years – 13 to 19.
Format check This check is done to ensure that the data entered follows a
predefined format. For example: the date is written dd/mm/yy on a
form.
Consistency This check is done to ensure that the data entered is logically
check consistent. For example: checking that the delivery date is after the
shipping date on a parcel.
Uniqueness check This check is done to ensure that an item is not entered multiple
times into a database.
This check is done to ensure that the data entered is not unrealistic.
For example: if a user is entering salary amounts into a payroll
Reasonableness
system, this check will ensure that they do not enter an extra zero
check
by mistake.
This check is done to ensure that important or required fields in a
document are not left blank. For example: on a job application form,
Presence check
the applicant must enter an address. The presence check could be
carried out on the address field to ensure that all applicants entered
an address.
This check is done to ensure that the data entered is of the correct
length. For example: 9 digits are entered in the taxpayer registration
Length check
number (TRN) field on a document. If the number entered is longer
or shorter than this length, then an error message will be displayed.