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Avaya Passcertification

The document is an exam guide for the 76940X certification, detailing various questions and correct answers related to the ACP 4200 system and its components. It covers topics such as equipment standards, maintenance tasks, management applications, and upgrade processes. The exam has a passing score of 800 and a time limit of 120 minutes.

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mssdtechl
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0% found this document useful (0 votes)
11 views16 pages

Avaya Passcertification

The document is an exam guide for the 76940X certification, detailing various questions and correct answers related to the ACP 4200 system and its components. It covers topics such as equipment standards, maintenance tasks, management applications, and upgrade processes. The exam has a passing score of 800 and a time limit of 120 minutes.

Uploaded by

mssdtechl
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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76940X

Number: 76940X
Passing Score: 800
Time Limit: 120 min
File Version: 1

76940X

https://www.gratisexam.com/

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
Exam A

QUESTION 1
Which equipment is standard in a new ACP 4200 4.0?

https://www.gratisexam.com/

A. IP 7254
B. VSP 4850
C. IP 8284
D. VSP 7024

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101054952

QUESTION 2
A support engineer is assigned to provide maintenance services for an ACP 4200 4.0 system.

Which type of organization could the engineer expect to be assigned to?

A. Small Business services


B. Service Providers
C. Large Enterprises
D. Large Enterprises & Service Providers

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
QUESTION 3
To get a visualization of the hardware components, and their positions in the ACP 4200 rack, which management application can an engineer use?

A. MSC
B. Orchestrator
C. vCenter Client in Flash mode
D. vCenter Client in HTML5 mode:

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101054946 (11)

QUESTION 4
A support engineer is tasked to power down a VSP switch using the management tools available for the ACP 4200.

Which statement is true about how the engineer would accomplish this task?

A. Login to Enterprise Device Manager and use the chassis power down option.
B. Login to Servertech PDU Web Interface and use the outlet control option.
C. This can only be done if the engineer is on-site to switch off the VSP’s power switch.
D. This can only be done if the engineer is on-site to remove the VSP’s power cable.

Correct Answer: A
Section: (none)
Explanation

Explanation/Reference:

QUESTION 5
To use the Management Server Console (MSC) as their time source, how would the engineer configure the ESXi hosts?

A. Login to the MSC, run the time _configuration.bat script.


B. Login to the MSC, set Services > Time configuration > NTP Clients = IP addresses of the ESXi hosts.
C. Login to the ESXi Hosts using the CLI, run the time_configuration.sh script.

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
D. Login to vCenter server using the Web UI, set host > manage > Time configuration = IP address of the MSC.

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101054946 (90)

QUESTION 6
A support engineer is experiencing some difficulty correlating the error messages and logs from different systems in the ACP 4200.

What should the engineer do to fix this problem?

A. Use the VMware integrated time server to supply time to all systems.
B. Manually synchronize the time on all the ACP systems to a correct vCenter.
C. Use the MSC NTP service tied to external NTP time servers to synchronize the time on all systems.
D. The VSP switches have NTP servers built into them, and all other systems can use NTP to synchronize to them.

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 7
As part of the upgrade of a PodFX 3.1 system to ACP 4200 4.0, a support engineer is tasked with upgrading the ESXi hosts to VMware ESXi 6.5.

Where would the engineer obtain the necessary upgrade files?

A. From the Avaya support website


B. From the VMware support website
C. From the ACP 4.0 Upgrade DVD media
D. From the HP support website

Correct Answer: C
Section: (none)
Explanation

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
Explanation/Reference:

QUESTION 8
Which functionality does Management Server Console (MSC) provide?

A. Common installation, upgrade and infrastructure maintenance tasks on the ACP 4200, and delivery of all the software and firmware binaries including main
releases and patches for ACP 4200
B. MIB browser and MIB query tool which can be used to browse and query the MIB
C. Discovery and visualization of all ACP 4200 components including routers, switches, Avaya Aura® servers and applications, storage arrays, IP telephones, Avaya
Session Border controllers, Media gateways and VM hosts.
D. Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101054946

QUESTION 9
A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. When upgrading the HPE server firmware, the support engineer uses the iLO web
interface’s remote console to run the update tool. After several minutes, the engineer notices that the remote console does not show any display, and in the lower
left-hand corner it displays “No Video”.

Which statement describes the action that the engineer would take?

A. Using the iLO web interface, disable the server’s screen saver function.
B. Using the iLO web interface, power on the server using the Power On: Momentary Press button.
C. Using the iLO web interface, reboot the server using the Power Cycle: Server Reboot option.
D. Use the remote control when it reappears after the server automatically reboots.

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101061688

QUESTION 10

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
To view a graphical representation of the ACP 4200 and its individual components, where would a support engineer navigate?

A. System Manager > Inventory


B. Pod Visualization Manager > Home Dashboard
C. Servertech PDU Web Interface > Equipment View
D. Avaya Orchestrator > Rack Dashboard

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 11
A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The system has two pairs of ServerTech PDUs.

Which statement about the PDU firmware file describes the upgrade process that the engineer needs to follow?

A. It will need to be uploaded to all 4 PDUs.


B. It will need to be uploaded to each PDU Management Web Interface.
C. It will need to be uploaded to one PDU. This PDU will then distribute the file to the remaining 3 PDUs.
D. It will need to be uploaded to Orchestrator. Orchestrator will then distribute the file to the 4 PDUs.

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 12
Which two statements describe Product Support Notices (PSNs) from Avaya? (Choose two.)

A. PSNs provide information about issues that have been reported.


B. PSNs are typically issued along with the Release Notes of a product.
C. PSNs may contain potential fixes or workarounds.
D. PSNs are only available on the psn.avaya.com web site.

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
Correct Answer: AC
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101048606

QUESTION 13
When performing a BIOS or firmware upgrade on physical host servers, why is it important to have vSphere access?

A. The VMs must be restarted before the upgrade process.


B. vSphere is needed to shut down the physical server.
C. VMs must be shut down before the process.
D. The server must be placed in maintenance mode before the upgrade.

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 14
What does it mean when a support engineer clicks on the Latest Alerts link in Orchestrator and finds that there are no alerts listed?

A. There are no Hosts or Services that have been in Warning or Critical state in the past 7 days.
B. There are no Hosts or Services that have been in Warning or Critical state in the past 24 hours.
C. There are no Hosts or Services that have been in Warning or Critical state in the past 4 hours.
D. There are no Hosts or Services that are currently in Warming or Critical state.

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 15
A support engineer is planning to migrate to Avaya Orchestrator from POS Applications.

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
What are three tasks required as part of setting up Orchestrator? (Choose three.)

A. Add to Storage Array.


B. Add to System Manager.
C. Change the Web interface’s orchestratoradmin password.
D. Change the CLI’s root and aoadmin password.
E. Activate the License.

Correct Answer: BCE


Section: (none)
Explanation

Explanation/Reference:

QUESTION 16
A customer reports that several VMs have become Unreachable or Invalid in vCenter.

What would you check or try first to solve this problem?

A. From the Host, stop and start the monitoring agent.


B. On the Host, from vCenter, try to re-scan the Datastores.
C. Place the host in maintenance mode.
D. Shut the host down and restart it.

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 17
A support engineer logs into the System Manager (SMGR) application on an ACP 4.0 system with the intention of checking Orchestrator warning messages for the
Nimble Storage system. The engineer is unable to see the Orchestrator link in SMGR.

What is causing this problem?

A. The engineer’s SMGR account has insufficient access privileges to launch Orchestrator.

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
B. The Orchestrator link is labeled as Nagios in ACP 4.0.
C. The Orchestrator link was removed from SMGR as part of the upgrade of the system to ACP 4.0.
D. The engineer should connect to Orchestrator directly and not via SMGR.

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 18
As part of a routine weekly maintenance test for the ACP 4200, a support engineer has been instructed to verify that the VMotion VMKernels for all ESXi hosts are
reachable from each other using pings. During the latest maintenance test, the engineer notices that some of the pings are failing.

Which potential impact would this have on the ACP 4200?

A. There will be no impact on the ESXi hosts, but the VSPs may reboot periodically.
B. vMotion may not work as expected.
C. The ESXi hosts may not be reachable from vCenter Server appliance.
D. The ESXi hosts may reboot periodically.

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 19
A maintenance window had been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP. However, steps were not taken to avoid
receiving unnecessary notifications during this period. As a result, when the upgrade process started the VSP switch shows multiple critical alerts.

At this point, what would a support engineer do to reduce the amount of these unwanted alerts?

A. Use the Post-Event Downtime feature in Orchestrator.


B. Use the Mass Acknowledgments feature in Orchestrator.
C. Use the Recurring Downtime feature in Orchestrator.
D. The engineer will have to wait for the upgrade process to complete.

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885CB989129A5F974833949052CFB2F2
Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 20
A maintenance window has been scheduled to allow for the upgrade of the firmware of one of the VSP switches in the ACP.

What can be done to avoid receiving unnecessary notifications during this period?

A. Disable Syslog messages on the VSP switch before performing the upgrade.
B. Disable SNMP trap notification on the VSP switch before performing the upgrade.
C. Use the Acknowledgments feature in the Orchestrator to acknowledge any notifications immediately.
D. Use the Schedule Downtime feature in Orchestrator to schedule period of expected service interruption.

Correct Answer: A
Section: (none)
Explanation

Explanation/Reference:

QUESTION 21
Which key consideration is critical when upgrading an application in your ACP 4200 system?

A. Ensuring that the application server is able to contact http://support.avaya.com


B. Validating the customer lifecycle workbook information and updating any undocumented changes that were made
C. Ensuring that you have the latest VSP software installed
D. Checking the IP Template for the application information and updating it with any changes made to the application

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
QUESTION 22
Service warning alarms are being received by Orchestrator indicating that Port 27 on VSP 4850-1 is down.

How would a support engineer determine the equipment that is connected to this port?

A. Network Diagram in the Lifecycle Workbook


B. Switch Wiring tab in the Lifecycle Workbook
C. ACP Installation Guide
D. Physical inspection

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 23
What would a support engineer expect to find when using MSC to support, troubleshoot and maintain the ACP 4200 4.0?

A. All current and previous license files


B. Software library store
C. Pod Upgrade Manager (PUM)
D. VMware vSphere client application for VMware 6.5

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 24
What is the first step in upgrading the VSP switches in an Avaya ACP 4200?

A. Verify redundancy is active.


B. Power down secondary device.
C. Verify connectivity to NTP server.
D. Disable Telnet access.

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
Correct Answer: A
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101054946 (61, important)

QUESTION 25
Which two statements are considered backup strategy best practices? (Choose two.)

A. Create backups of the ACP 4200 system on the storage system inside the pod.
B. Do not backup to the ACP 4200 itself, backup to an external location.
C. No backups need to be made as the systems in ACP 4200, and the Pod are already reliable.
D. VMware snapshots are recommended for virtual appliance backups.
E. Determine business continuity, compliance, and regulatory considerations.

Correct Answer: BD
Section: (none)
Explanation

Explanation/Reference:

QUESTION 26
A support engineer is tasked with upgrading a CPOD 2.1 system to ACP 4200 4.0.

Which statement about the upgrade process is true?

A. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is supported, and a direct upgrade path is supported.
B. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is supported only if the Rack enclosure is replaced with a new 48 Inch Deep Model.
C. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is not supported.
D. Upgrading a CPOD 2.1 system to ACP 4200 4.0 is supported, but a direct upgrade path is only partially supported.

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
QUESTION 27
Which statement about the LifeCycle Manage Workbook (LCM) and any time there is a change made to the ACP 4200 implementation is true?

A. The LCM only needs to be updated when hardware devices are changed.
B. Retrieve the LCM from ACP 4200 support prior to making any changes.
C. The LCM is only needed when receiving the ACP 4200.
D. Update the LCM with all changes and submit it via email to podfxsupport@avaya.com.

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 28
A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The engineer is upgrading the VMware vCenter Server from Release 6.0 to Release 6.5.

Which two statements about the vSphere Update Manager (VUM) data migration are true? (Choose two.)

A. The VMware-Migration-Assistant executable file is run on the Management Server Console where the current version of VUM is currently running.
B. The VMware-Migration-Assistant executable file is run on the ESXi host where the current version of VUM is currently running.
C. VUM data migration is optional.
D. VUM data migration is mandatory.

Correct Answer: AD
Section: (none)
Explanation

Explanation/Reference:

QUESTION 29
Before starting the vCenter Server Appliance from 6.0 to 6.5, which Cluster feature needs to be disabled?

A. vSphere HA
B. vSphere DRS
C. vSphere vMotion

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
D. vSphere HA heartbeat datastore

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 30
As an engineer working with the ACP 4200, you see that the backup plan in place for the virtual machines relies heavily on VMware snapshots.

Which statement describes Avaya's position on using VMware snapshots for a backup solution?

A. VMware snapshots are the most robust backup solution for the ACP 4200.
B. VMware snapshots should never be used as a backup and recovery method.
C. VMware snapshots should be stored off site to ensure business continuity.
D. VMware snapshots should be stored on the ACP 4200 they are backing up.

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 31
A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. In preparation for upgrading the HPE server firmware, the engineer notices that another
colleague has already downloaded files.

Which two files should the engineer use? (Choose two.)

A. hp-firmware-ilo4-2.60-1.1.i386.rpm
B. bp-avaya-dl360g9-g10-ACP-4_0-New-only.iso
C. SP99382.exe
D. ACP_40_ilo4_261.bin

Correct Answer: BD
Section: (none)
Explanation

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
Explanation/Reference:
Reference: https://support.avaya.com/downloads/download-details.action?contentId=C201811141048316790_5&productId=P1704

QUESTION 32
An ESXi Host server has been replaced due to a fault.

To provide for this replacement, which portion of the Lifecycle Workbook needs to be updated?

A. Power Cord Wiring


B. Serial Numbers
C. Network Data
D. Switch Wiring

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 33
Before downloading and applying a PDU patch, you must determine the type of PDU the ACP 4200 is using.

Which two kinds of PDUs are valid? (Choose two.)

A. Switched
B. Synchronized
C. Smart
D. Stationary
E. Static

Correct Answer: BD
Section: (none)
Explanation

Explanation/Reference:

QUESTION 34

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2
Which command will verify VSP adjacencies?

A. set isis adjacencies


B. show isis adjacencies
C. show isis routes
D. show ospf routes

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100180474 (990)

https://www.gratisexam.com/
885CB989129A5F974833949052CFB2F2

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