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A recent order of 12,000 sports shoes was incorrectly delivered with only 1,200 pairs, and the invoice did not reflect the usual discount. Additionally, there are quality issues with the received items, including damaged crates and spelling mistakes in the catalogue. The company requests replacements and clarification on handling scratched items, while also noting potential late payment charges if fees are not settled by September 25th.

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lalinyaa0805
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7 views1 page

13

A recent order of 12,000 sports shoes was incorrectly delivered with only 1,200 pairs, and the invoice did not reflect the usual discount. Additionally, there are quality issues with the received items, including damaged crates and spelling mistakes in the catalogue. The company requests replacements and clarification on handling scratched items, while also noting potential late payment charges if fees are not settled by September 25th.

Uploaded by

lalinyaa0805
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

On the 7th of September, we have placed an order of 12000 sport shoes of your
company; however, when the consignment arrived, we found that it only contained 1200
pairs.
2. You have sent us an invoice of $10532, but our usual discount has not been deducted.
3. We discovered 16 spelling mistakes and 2 mislabeled exhibits in your catalogue.
4. This mistake put us in a difficult situation, as we had to place urgent order to meet the
commitment with our customers. This causes significant inconvenience for us.
5. We want your company to replace this cabinet by another matching the quality and
finish of the sample, and arrange to return the faulty one without any additional fee.
6. If the remaining fee has not been paid till Tuesday 25th of September, you will be subject
to 10% of late payment charge.
7. Some scratched items cannot be sold even after discounting, and we would like to know
if you want to return these items or keep them for inspection.
8. Prompt replacements delivery will be made to you carriage forward.
9. We will hold this consignment for you to decide, or we will return the shipment to you
carriage forward.
10. Enclosed herewith are my watch, a copy of invoice stated the purchase date and your
warranty for the materials and workmanship for one year.
11. There seems to have a misunderstanding about the discount. Discounted is to be
deducted from net price, not from CIF price.
12. We are willing to hold these items but only with discounted price.
13. We are disappointed when we found that the quality of received items is not as per
previous samples.
14. 2 crates from the consignment are found to be damaged when arrived. We have marked
on the delivery receipt.
15. You charged me for $62 US for the delivery of painting brushed

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