SOCIAL SCIENCE PROJECT
2025-2026~
TOPIC- CONSUMER
AWARENESS ~
SUBMITTED TO- MALLIKA
DHUMAL~
SUBMITTED BY- SIYA PATIL ~
CLASS DIVISION- X-E~
ROLL NO- 30~
ACKNOWLEDGEMENT
I would like to express my special
thanks of gratitude to my Social
teacher Mrs.
Mallika Dhumal who gave me the
golden opportunity to do this
wonderful project. I would like to
thank Mrs.Raj Aloni maam
Principal] who assigned this
activity. I would also like to
sincerely thank my parents and
friends who helped me a lot in
finalizing this project.
▪• INDEX
▪~INTRODUCTION
▪~WHO IS CONSUMER ?
▪~CONSUMER RIGHTS.
▪~LEGISLATIVE MEASURES.
▪~CONSUMER FORUM.
▪~CRITICAL ANALYSIS OF
CONSUMER MOVEMENTS.
INRODUCTION
We buy a variety of goods and services in
our day to day life. whatever we buy we
pay for it and derive satisfaction from its
consumption.
But sometimes we don't feel satisfied with
the product we buy. this may be on
account of poor quality of the product,
overcharging by shopkeeper, lower
quantity of goods, misleading
advertisement and so on.
WHO IS A CONSUMER?
•An individual who purchases
products or services for his
personal use and not for
manufacturing and resale it is
called consumer.
A consumer is one who is the
decision maker whether or not to
buy an item at the store, or
someone who is influenced by
advertisement.
•Consumer rights
~Right to Safety
The Consumer Protection Act defines this right
as a protection against goods and services that
are 'hazardous to life and property'. This
particularly applies medicines, pharmaceuticals,
foodstuffs, and automobiles. The right requires
all such products of critical nature to life and
property to be carefull: tested and validated
before being marketed to the consumer.
~Right to Information
This right mentions the need for consumers to be
informed about the quality and quantity of goods
being sold. They must be informed about the
price of the product and have access to other
information specific to the product that they wish
to consume.
~Right to Choose
The consumer must have the right to choose
between different products at competitive prices.
Thus, the concept of a competitive market where
many sellers sell similar products must be
established to ensure that the consumer can
actually choose what to consume and in what
quantity.
• LEGISLATIVE
MEASURESCONSUMERISM Steps by
government:
Department of Consumer Affairs is
periodically taking up with the State
Goats. and UT Administrations, at the
level of Chief Ministers, Minister in-
charge of Consumer Affairs/Chief
Secretaries/Secretaries dealing with
Consumer Affairs, the question of
strengthening the functioning of the
consumer courts by providing adequate
infrastructure and to fill up the
vacancies of Presidents/Members on
timeDepartment of Consumer Affairs
has been arranging training for non-
judicial Members of the consumer
courts at the Indian Institute of Public
Administration, New Delhi
•CONSUMER FORUM
The consumer movement in India has led to
the formation of various organizations locally
known as consumer forums or consumer
protection councils. They guide consumers on
how to file cases in the consumer court. On
many occasions, they also represent individual
consumers in the consumer courts. These
voluntary organizations also receive financial
support from the government for creating
awareness among the people.*
Consumer Courts: This is a three-tier quasi-
judicialsystem. The district level court deals
with cases involving claims upto Rs. 20 lakh.
The state level court deals with cases between
Rs. 20 lakh and Rs. 1 crore. The national level
court dealt with cases which involve claims
exceeding Rs. 1 crore.*
If a case is dismissed in district level court, the
consumer can also appeal in state and then in
National level courts.
•CRITICAL ANALYSIS OF CONSUMER MOVEMENTS
(i)In India, the consumer movement as a 'social force'
originated with the necessity of protecting and
promoting the interests of consumers against
unethical and unfair trade practices.
(ii)Rampant food shortages, hoarding, black
marketing, adulteration of food and edible oil gave
birth to the consumer movement in an organized
form In the 1960s,
(iii)Till the 1970s, consumer organizations were
largely engaged in writing articles and holding
exhibitions. They formed consumer groups to look
into the malpractices in ration shops and
overcrowding in the road passenger transport.
(iv)Because of all these efforts, the movement
succeeded in bringing pressure on business firms as
well as government to correct business conduct
which may be unfair and against the interests of
consumers at large.
(v)A major step taken in 1986 by the Indian
government was the enactment of the Consumer
Protection Act 1986, popularly known as COPRA.
•CONCLUSION
Conclusion of this project is that every
student as well as elders should be
aware about different aspects of
different comodities they consume on
day to day life.they should have
knowledge about certified
products.we should check MRP, date
of manufacturing, expiry date at time
of purchase.they must have
awareness about their rights and
duties.
•Bibliography
For successfully
completing my projec file.
I have done this following
project with the help of
the following sites.
https://en.wikipedia/org
https://prepp.in
https://www.toppr.com
https://www.voiceofyouth.
org
THANKSSS~~
