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ISO 21001:2018
Management Systems for
Educational Organizations
Education Sector to Benefit from a new
International Management System Standard
Helping educational providers deliver a better service is the aim behind the world’s
first international management system standard for the sector just published.
From pre-school to university, to vocational This new International Standard focuses on the
training and coaching, the world of learning is specific interaction between an educational
constantly changing and evolving. As the trend to institution, the learner and other customers.
move away from the traditional customer-supplier
relationship towards a collaborative partnership Educational organizations will benefit through
grows, so, too, do learners’ expectations. Learning delivering a more impactful and relevant learning
providers now need to adapt to these new ways of experience that is aligned with the organization’s
working, while at the same time providing a high own mission and vision. Learners will benefit even
level of service. more because the education service they receive
can be more personalized and suited to their needs,
ISO 21001:2018 Educational organizations – ultimately leading to better learning outcomes.
Management systems for educational
organizations – Requirements with guidance for by making available a comprehensive set of
use, is intended to meet this challenge by defining practices that are applicable to Education and
the requirements of a management system that will learning service providers across the board, ISO
help education providers better meet the needs and 21001:2018 will help build a stronger education
expectations of their learners and other sector and provide positive knock-on effects in
beneficiaries, and demonstrate greater credibility terms of stimulating innovation and the economy.
and impact.
ISO 21001:2018 Management Systems
for Educational Organizations
Loving To Learn: ISO 21001:2018
A New Management Management
System Standard for Certification for
Educational Innovative Educational
Organizations Organizations
Education is not only a basic right, but a ISO 21001:2018 is an international standard
fundamental part of society, so the quality of developed by the International Organization for
educational providers is everyone’s concern. Standardization (ISO) which provides
While they can’t necessarily guarantee outcomes, management tools for organizations that offer
there is a lot that educational institutes can do to educational services. It intends to help educational
stimulate learning and ensure learners are getting providers meet student’s requirements and needs.
the level of quality they expect. A new standard is ISO 21001 is based on ISO 9001 - Quality
being developed to help them do just that, and it Management Systems, but it provides a specific
has just reached a critical stage. framework for educational organizations that aim
to enhance the satisfaction of their learners by
While an educational organization can never improving the educational processes and ensuring
guarantee the success of its learners, there are a conformity to learners’ requirements. The standard
number of ways that it can more effectively meet can be applicable to all organizations that provide a
their needs and contribute to better learning curriculum for the development of knowledge,
outcomes. ISO 21001:2018 Educational skills and attitudes by means of different lecturing
Organizations Management systems for methods.
educational organizations – Requirements with
guidance for use, is a management system standard Why is Educational
Organizations
that is partially aligned with quality management
systems. It provides a common management tool
for educational organizations aiming to improve
their processes and address the needs and
Management
expectations of those who use their services. Important for You?
The standard will also help educational providers Education is a fundamental need for everyone in
align their activities effectively with their mission the society; therefore, everyone should be
and vision and offer more personalized learning, concerned with the quality of education delivered
both of which benefit not only learners but, thanks by education providers. However, even though the
to improved processes and a system in place for outcomes cannot be guaranteed, educational
their improvement across time, educators, parents institutions can play a crucial role in ensuring that
and other stakeholders who will also reap results learners receive the expected quality of education.
from the more consistent outputs.
The ISO 21001:2018 certification will enable you
to provide educational services in a more effective
ISO 21001:2018 is intended to be and efficient manner, and to offer a more
useful to all kinds of educational personalized experience to all learners,
providers, from kindergarten to particularly to those with special education needs
and distance learners. Moreover, by becoming ISO
higher education, vocational 21001:2018 certified, you can demonstrate to
training centres and e-learning stakeholders that you are committed towards
services. improving your educational system.
ISO 21001:2018 Management Systems
for Educational Organizations
Benefits Of ISO 21001:2018 Management
System for Educational Organizations
• Improve your education system
• Enhance the reputation of your educational institution
• Promote equal opportunities for all students regardless of their religious background, ethnic or
cultural origin, gender, ability/disability
• Provide personalized training and effective response to all learners
• Stimulate excellence and innovation
• Make education more accessible (physical or online settings)
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