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The document outlines various roles in the hospitality and travel industry, detailing responsibilities and qualifications for positions such as cruise agent, sports center manager, and pastry chef. Each role includes specific duties, such as managing operations, hiring staff, and ensuring customer satisfaction. Educational requirements vary, with many positions requiring a bachelor's degree in relevant fields.

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0% found this document useful (0 votes)
7 views3 pages

1

The document outlines various roles in the hospitality and travel industry, detailing responsibilities and qualifications for positions such as cruise agent, sports center manager, and pastry chef. Each role includes specific duties, such as managing operations, hiring staff, and ensuring customer satisfaction. Educational requirements vary, with many positions requiring a bachelor's degree in relevant fields.

Uploaded by

arvingallosa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Cruise Agent They work for cruise liners and travel agencies to help guests book vacations that
meet their budget and travel interests. They also provide additional services by scheduling
transportation for them and booking hotel accommodations on their behalf before and after their
cruise vacation.

2. Sports center manager / Leisure manager They conduct daily activities at sports complexes and
recreational facilities with gyms, pools, and activity rooms. Individuals need a bachelor's
degree in leisure and recreation, facility management, or hospitality.

3. Food truck manager They oversee the daily operations of food trucks at tourist attractions and
unique event venues. They may be responsible for coordinating work schedules, obtaining food
service licenses in different areas, and ordering food inventory as needed.

4. Pastry chef They specialize in making various pastries and other desserts for bakeries,
restaurants, and patisseries. They work closely with other kitchen staff and chefs to create dough
mixtures, develop new recipes, decorate dessert items, and monitor the baking process to ensure a
finished product.

5. Airport manager / Aviation manager They ensure efficient operations at an


airport while ensuring that all airlines follow FAA (Federal Aviation Administration) guidelines.
They hire and train airport personnel and monitor activities relating to security, customer service,
and customer amenities, including onsite restaurants.

6. Spa manager They lead daily operations at spa facilities. Their duties include hiring and
training spa employees and maintaining an up-to-date inventory of cosmetic
products, sheets, towels, robes, and other items for skin treatments. Spa managers
may also promote their spa by hiring freelance marketers or organizing advertisements.

7. Hotel assistant general manager They support the job duties of the hotel's general manager.
They help the available manager interview job candidates, make hiring decisions, and coordinate
training efforts for staff. Hotel assistant general managers may also cover shifts for general
managers and act as temporary general managers when the manager is sick or on vacation.

8. Tour manager They oversee tour bookers, tour guides, tour bus drivers, and marketing
staff for a tour company. They schedule work shifts for tour guides, develop marketing strategies to
increase tour bookings, and read tourist reviews to determine how they can improve their overall
experience. They may also accompany clients when they travel and attend to their needs.

9. Cafe manager They oversee the daily operations of cafes in shopping centers, hotels, and
To become a cafe manager, individuals need a minimum of a high school diploma and other areas.
They hire and train cafe staff, adjust coffee and bakery selections, handle complex customer
questions, and ensure the cleanliness of their facilities. Cafe managers also create work schedules to
provide enough staff during peak business hours.

10. Activity guests have a pleasant have bachelor's degrees in


manager experience. This may include hospitality and tourism, planning guests'
itineraries, event planning, or offering guests tours of the recreation. local area, and
developing fun activities within their facilities.

11. Hotel sales coordinators and hotel coordinator, individual’s coordinator


managers to research ways to need a bachelor's degree in increase bookings and retain sales,
marketing, customers. They may design hospitality, and tourism. special offers, create
branding and promotional strategies, and follow up with guests.

12. Resort manager They oversee the daily activities at resort facilities. They typically
monitor the resort's housekeeping activities, finances, and marketing materials. They manage
different departments to assist with general maintenance and ensure a high guest satisfaction rate.

13. Travel agent They work for travel agencies or as self-employed individuals to help
clients book transport and hotel accommodations. Their duties may also involve creating a trip
itinerary for their clients and helping them reschedule canceled flights or transfer accommodations.

14. Catering manager They oversee a kitchen and server staff team for a catering company
or event venue. They hire and train catering staff and work with one or more chefs to create an
effective catering menu. They also design schedules for staff members, depending on the time
required to set up and prepare food before an event.

15. Entertainment manager They collaborate with resorts, cruise liners, hotels, and other
accommodations to book singers, musicians, dance groups, comedians, and other entertainers to
perform for guests. Their duties include holding auditions for potential talent, scheduling bookings,
and negotiating with clients to determine price points. They oversee many aspects of events,
including their production and financing.

16. Guest services manager They assist hotel guests with their needs from when they
check in to when they check out. They provide guests with room keys, organize baggage assistance,
and delegate tasks to other staff like housekeepers, front desk employees, or room service
personnel. They're also responsible for hiring and training the guest services staff.

17. Director of Housekeeping They work for a hotel, cruise line, or resort and manage its
housekeeping staff. They maintain clean facilities for all guests by hiring and training housekeeping
staff and monitoring inventory, Housekeeping directors can benefit from earning a bachelor's
degree in hospitality management and gaining several years of experience in the cleaning service
industry. including cleaning supplies, towels, bedsheets, and guest amenities.

18. Park manager They work at public and amusement parks and help develop
marketing and promotional strategies to increase visitors. They may work with
facilities managers to ensure the park remains clean and well-maintained. They also manage
the park's budget, train managers in individual departments, and develop inclement weather or
emergency policies.

19. Food service director They work for hotels, cruises, and other accommodations to
oversee food service operations for guests. Their job duties include developing a budget
for food inventory and supplies, relaying information to food and beverage
managers and kitchen staff, approving menu and drink ideas, and ensuring the quality of the
food and dining operations. Directors at large hotels or other organizations may also oversee the
room service and catering from multiple restaurants.

20. Travel consultant They assist individuals, educational institutions, and corporations with
their travel needs. They meet with clients to discuss their travel options to a destination
and determine whether they need a passport, vaccinations, or weather-appropriate attire; they
also help them find discounted hotels and airlines and arrange
accommodations for clients with medical conditions and special needs.

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