RFQ - Mobile Phones
RFQ - Mobile Phones
[February/2025]
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                                               ILO 2017 Version 2.0 (EN) 30.11.2017
                                                    Procurement Manual, Tool 6-2-a
                                        REQUEST FOR QUOTATION
Dear Bidder,
On behalf of the International Labour Office (ILO), I invite your company to submit a bid for the items described
in the Bid Form attached to this letter (Annex I).
When preparing your bid, please use the Bid Form and follow the instructions set out in the Terms and
Conditions applicable to ILO contracts (Annex II). Please return your completed Bid Form to the ILO together
with the Certification Form (Annex III) duly signed by an authorized legal representative of your company.
The conditions set out in the ILO Terms and Conditions for the Purchase of Goods, as well as any other
conditions contained in or enclosed with this letter, will become part of any contract concluded with the
successful bidder. If your offer is accepted, you will receive a formal Purchase Order.
For this request, offers may be submitted by fax or E-mail. You must submit your offer strictly in compliance
with the procedures described below.
For it to be eligible for consideration, the ILO must receive your offer, signed by the legal representative and
stamped with the official seal of your company, on or before 12/02/2025 04:00 PM [(04:00 PM Cairo
Local Time insert time and time zone)] at the following address:
Offers received after the deadline specified above will not be considered. The ILO reserves the right to extend
the deadline for the submission of offers. In such an event, the ILO will inform all potential bidders in writing
of the terms and duration of the extension.
Yours faithfully
[Eric Oechslin
-----------------
Attachments:
     - Bid Form (Annex I)
     - Certification to be submitted by a Bidder (Annex II)
     - Terms and Conditions applicable to ILO contracts (Annex III)
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                                                                                    ILO 2017 Version 2.0 (EN) 30.11.2017
                                                                                         Procurement Manual, Tool 6-2-a
                                                              [Bidder’s name & address]
Signature:
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                                                                         ILO 2017 Version 2.0 (EN) 30.11.2017
                                                                              Procurement Manual, Tool 6-2-a
                                                                                                                                                                  ANNEX I
                                                                                    [indicate for how many months/years of normal operation spare parts should be
                          Spare parts [if applicable]
                                                                                                                     available]
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                                                                                                                                         ILO 2017 Version 2.0 (EN) 30.11.2017
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                                                                                                                     ANNEX II
With respect to its proposal submitted in response to the ILO’s Invitation to Bid/Request for Proposal mentioned
above, the Bidder hereby certifies that:
1. The prices in its proposal have been arrived at independently without consultation, communication or
   agreement with any other interested companies, competitor or potential competitor with a view to restricting
   competition.
2. No attempt has been made or will be made by the Bidder to influence any other Bidder, organization,
   partnership or corporation to either submit or not submit a proposal.
3. The Bidder will not offer, solicit or accept, directly or indirectly, any gratuity, gift, favour, entertainment, promises
   of future employment or other benefits to or from anyone in the ILO.
4. The Bidder (parent company and/or any subsidiaries) is not identified on, or associated with any individual,
   groups, undertakings and entities identified on, the list established pursuant to UN Security Council Resolution
   1267 (Consolidated List).1
5. The Bidder (parent company and/or any subsidiaries) will not use the funds received under any contract with
   the ILO to provide support to individuals, groups, undertakings or entities associated with terrorism.
6. The Bidder (parent company and/or any subsidiaries) is not the subject of any form of sanction imposed by an
   organization or body within the United Nations System, including the World Bank.
The ILO reserves the right to cancel or terminate with immediate effect and without compensation any offer of or
contract arising from this bidding procedure in the event of any misrepresentation in relation to the above
certifications.
“coercive practice” is impairing or harming, or threatening to impair or harm, directly or indirectly, another or the
property of another to influence improperly the actions of another.
 “collusive practice” is any conduct or arrangement between two or more bidders or contractors, designed to achieve
an improper purpose, including to influence improperly the actions of another or to set prices at an artificial level or
in a non-competitive manner;
“conflict of interest” is a situation that gives rise to an actual, potential or perceived conflict between the interests of
one party and another;
“corrupt practice” is the offering, giving, receiving or soliciting, directly or indirectly, of any advantage, in order to
influence improperly the actions of another;
“fraudulent practice” is any act or omission, including a misrepresentation, that knowingly or recklessly misleads,
The undersigned certifies/y to be duly authorized to sign this Certification on behalf of the Bidder.
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                                                                                ILO 2017 Version 2.0 (EN) 30.11.2017
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                                                                                                                          ANNEX III
1.1. LEGAL STATUS OF THE PARTIES: The International Labour Organization, represented by the International Labour Office
     (ILO), and the Contractor (referred to individually as a “Party” and together as the “Parties”) have the following legal status:
    1.1.1. The International Labour Organization has full juridical personality, including the ability to contract and enjoys such
           privileges and immunities as are necessary for the independent fulfilment of its purposes pursuant to the Constitution
           of the International Labour Organisation. Nothing in or related to the Contract will be deemed a waiver of any of the
           privileges and immunities of the International Labour Organization recognized in the Convention on the Privileges and
           Immunities of the Specialized Agencies (1947), and relevant national and international law.
    1.1.2. The Contractor is an independent contractor. Nothing contained in or relating to the Contract will be construed as
           establishing or creating between the Parties the relationship of employer and employee or of principal and agent.
3.1. PRICE AND CURRENCY: The price and currency specified in the Contractor’s offer are firm and not subject to revision.
     The ILO’s financial liability under the Contract is restricted to the price and currency indicated in the Purchase
     Order/Contract Document.
3.2. PAYMENT: Upon receipt of the Contractor’s written invoice and any related supporting documentation, the ILO will effect
     payment, normally within thirty (30) days, by bank transfer (the ILO will not pay through letters of credit or bank draft). The
     written invoice will be sent to the addressee specified in the Purchase Order/Contract Document and will contain the:
    3.2.1. number of the Purchase Order/Contract Document that it relates to;
    3.2.2. invoiced amount (without the rounding of currency decimals and exclusive of VAT, duties or charges); and
    3.2.3. date of the delivery of Goods or the completion of Services.
    In no event will complete or partial payment by the ILO, in and of itself, constitute acceptance of the Goods or Services.
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3.3. TAX EXEMPTION: The International Labour Organization, as a United Nations Specialized Agency, enjoys a special tax
     status in Switzerland and in other member States. Except with the prior written authorization of the ILO, invoices will be
     submitted exclusive of any amount representing taxes (including value added tax), duties or charges. Where such
     authorization has been provided, the Contractor will provide the ILO with written evidence that payment of such taxes,
     duties or charges has been made. In the event any government authority refuses to recognize the ILO’s exemption from
     such taxes, duties or charges, the Contractor will immediately consult with the ILO to determine a mutually acceptable
     procedure.
4. PERFORMANCE
4.1. PACKAGING: Where packaging is required, the following terms (including in any INCOTERM or similar trade term) apply:
    4.1.1. The Contractor will package and mark all Goods for shipment and delivery in accordance with the highest standards
           of commercial packaging for the type and quantity of the Goods and the modes of transport used and the packaging
           will comply with any requirements imposed by applicable laws and standards. In addition, the Contractor will ensure
           that:
         4.1.1.1. packaging will be sufficient to withstand local conditions, including rough handling, exposure to extreme climate
                   conditions, dusty environments, salt and precipitation, and open storage for up to several months after arrival
                   at the Consignee’s destination specified in the Purchase Order/Contract Document;
         4.1.1.2. packing container sizes and weights will be determined by reference to the conditions prevailing at the final
                   destination, including where relevant, the absence of mechanical equipment for loading and offloading;
         4.1.1.3. dangerous or combustible Goods will be packed separately, in accordance with the highest safety standards of
                   commercial packaging, and marked as containing dangerous or combustible Goods; and
         4.1.1.4. no markings on the outside of the packaging indicate the contents of the box. Boxes in shipments consisting of
                   multiple boxes will be numbered and will identify the total number of boxes in the shipment (i.e., box 1 of 5, 2
                   of 5, etc.). A packing slip will be placed inside each box with all details of its contents. Packing lists will state
                   complete shipping marks, number of boxes, contents, gross and net weights in kilograms of each box,
                   measurements and volume in cubic meters.
    4.1.2. The Contractor will have no right to the return of packing materials.
    4.1.3. Any costs relating to or arising from packaging or marking deficiencies or deviations from the Contract will be borne
           by the Contractor.
4.2. SHIPMENT, TRANSPORT, DELIVERY: Where shipment, transport and delivery are required, the following terms (including
     in any INCOTERM or similar trade term) apply:
    4.2.1. The Contractor is solely responsible for making all shipment, transport and delivery arrangements necessary for the
           performance of the Contractor’s obligations under the Contract, including obtaining any permits, licenses,
           certifications, registrations, approvals or authorizations necessary for the shipment, transportation and delivery,
           including, as applicable, the importation and exportation of Goods.
    4.2.2. All costs associated with any shipment, transport and delivery, including all freight and insurance costs, and all costs
           relating to obtaining any permits, licenses, certifications, registrations, approvals or authorizations will be borne by the
           Contractor.
    4.2.3. The Contractor will insure the Goods against all risks, including war, strike and riot, until delivery at the final
           destination. The value of the Goods will be calculated on the basis of cost and freight plus ten (10) per cent. A duplicate
           of the insurance certificate will be sent to the ILO and the original to the Consignee.
    4.2.4. The Contractor will ensure that the Consignee receives all necessary transport documents in a timely manner, so as
           to enable the Consignee to take delivery in accordance with the requirements of the Contract. A duplicate of all
           necessary transport documents will be sent to the ILO in advance of the transport and delivery.
    4.2.5. Partial shipment and the combining of Goods supplied against different Purchase Orders to the same Consignee are
           not allowed, except with the prior written authorization of the ILO.
4.3. INSPECTION, ACCEPTANCE, REJECTION: Where inspection and acceptance or rejection are required, the following
     terms apply:
    4.3.1. Delivery will not be deemed, in and of itself, as constituting acceptance by the ILO.
    4.3.2. Neither delivery into the physical custody of the Consignee nor complete or partial payment by the ILO or the
           Consignee constitute acceptance. The Consignee will have sixty (60) days after physical delivery into its custody has
           been completed in accordance with the Contract, to inspect and accept or reject the Goods for defects or other failures
           to meet the Contract’s requirements. After sixty (60) days the Goods will be deemed to have been accepted by the
           Consignee.
    4.3.3. The Consignee’s inspection of the Goods, failure to inspect and accept or reject the Goods, and acceptance or
           rejection of the Goods will not relieve the Contractor from its responsibility, nor impose liability on the Consignee or
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              the ILO, for defects or nonconforming Goods. In addition to all other remedies available under the Contract, the
              Consignee or the ILO may reject all Goods that do not conform to the terms and conditions of the Contract.
       4.3.4. Goods in the possession of the Consignee or the ILO that have been rejected by the Consignee or the ILO will be
              removed at the Contractor’s expense within such period as the Consignee or the ILO may specify in its notice of
              rejection. Upon such notice to the Contractor, the Goods or any part thereof will be held at the Contractor’s risk and
              expense including, if necessary, the cost of transfer to and storage at a commercial or bonded warehouse, and no
              liability will attach to the Consignee or the ILO for any loss or damage thereto. The payment of any customs duties
              which may be required on rejected Goods that were imported duty free is the Contractor’s responsibility. Should the
              Contractor fail to remove the Goods as required by the notice of rejection, the Consignee or the ILO may dispose of
              the rejected Goods in such manner as the Consignee or the ILO deem appropriate, without any liability owed to the
              Contractor whatsoever.
4.4.    TITLE: Title to the Goods will not pass to the ILO until the Consignee has accepted the Goods. Accordingly, the Contractor
        assumes all liabilities associated with appropriation, confiscation, delay, damage (regardless of cause), destruction, loss or
        theft of the Goods until title to the Goods has passed to the ILO.
4.5.    ITEMS FURNISHED BY THE CONTRACTOR: The Contractor is solely responsible for the arrangement, provision and
        operation of all equipment, supplies, related support services and personnel (including any related costs so incurred)
        necessary for the performance of the Contractor’s obligations under the Contract.
4.6.    ITEMS FURNISHED BY THE ILO TO THE CONTRACTOR: Where Goods are funded or provided by the ILO to the
        Contractor to support the performance of the Contractor’s obligations under the Contract, the following terms apply:
       4.6.1. The Contractor acknowledges and agrees that the ILO hereby disclaims any and all warranties regarding the
              functionality or installation of such Goods. The Contractor is solely responsible for the installation (including any
              personnel, tools, materials or other Goods necessary for installation), maintenance and functioning of all the Goods
              funded or provided by the ILO under the Contract.
       4.6.2. The Contractor will promptly report to the ILO each loss, damage or theft of such Goods.
       4.6.3. Title to the Goods that may be funded or provided by the ILO to the Contractor will be retained by the ILO. The
              Contractor will not cause or permit any lien, claim or other encumbrance to be attached to any or all such Goods, or
              to any other item that is the subject matter of the Contract.
       4.6.4. Upon the termination or expiration of the Contract, all such Goods will be returned to the ILO in the same condition
              as when delivered to the Contractor, excluding normal wear and tear. The return of such Goods, or other disposal as
              the ILO may direct, will be at the Contractor’s expense. Upon termination or expiration of the Contract, the Contractor
              will take all reasonable measures to avoid any loss of or deterioration to such Goods. The Contractor will compensate
              the ILO for actual costs of any loss of, damage to or deterioration of such Goods that is beyond normal wear and tear.
4.7.    INSTALLATION, MAINTENANCE, TRAINING: Where installation, maintenance (ongoing or as specified in the Purchase
        Order/Contract Document) or training is required, the following terms apply:
       4.7.1. The Contractor, in a timely manner, will arrange for and provide all equipment, supplies, related support services and
              personnel necessary to complete the installation, maintenance or training.
       4.7.2. All costs related to the installation, maintenance or training will be borne by the Contractor.
       4.7.3. The ILO and the Consignee will be permitted to monitor the installation or maintenance work, as well as to oversee
              the training.
       4.7.4. In addition, where training is required the Contractor will train any persons identified by ILO or the Consignee in the
              installation, operation, maintenance, etc. of the Goods or Services described in the Contract.
4.8.    ACCESS: If some or all of the contractual obligations will be performed on ILO premises, the ILO will facilitate access to
        its premises in line with requirements for such performance. The Contractor will comply with ILO security requirements and
        any other relevant ILO rules, regulations and guidelines while on ILO premises, as well as with the instructions given by
        designated ILO officials.
4.9.    RESPONSIBILITY FOR PERSONNEL:
       4.9.1. The employees, officials, representatives, staff or subcontractors (Personnel) of either of the Parties will not be
              considered in any respect as being the employees or agents of the other Party.
       4.9.2. Each Party is solely responsible for the professional and technical competence of its respective Personnel, which will
              permit that Party to effectively perform its obligations under the Contract.
       4.9.3. Without prejudice to any other right or remedy available under the Contract, the ILO reserves the right to request at
              any time, in writing, the withdrawal or replacement of any of the Contractor’s Personnel and such request will not be
              unreasonably refused by the Contractor.
       4.9.4. Each Party is solely responsible for all claims arising out of or relating to the engagement of its respective Personnel.
       4.9.5. All expenditures related to the assignment of the Contractor’s Personnel, including allowances, insurance, cost of
              travel arrangements and local transport will be borne by the Contractor. All expenditures related to the assignment
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           of the ILO’s Personnel, including allowances, insurance, cost of travel arrangements and local transport will be borne
           by the ILO.
4.10. INSURANCE:
    4.10.1. The Contractor, for the duration of the Contract, any extension thereof or any period following any termination of
           the Contract and reasonably adequate to deal with losses, will insure its Personnel against the consequences of the
           following risks:
         4.10.1.1.      illness, injury and death; and
         4.10.1.2.      incapacity to work due to accident and sickness either during normal working hours or outside working
                  hours.
    4.10.2. Time lost as a result of the occurrence of the risks identified in subparagraphs 4.10.1.1 or 4.10.1.2 will not be
           chargeable to the ILO.
    4.10.3. The Contractor for the duration of the Contract, any extension thereof or any period following any termination of
           the Contract and reasonably adequate to deal with losses, warrants that it is insured with a coverage for a sufficient
           amount for the use of any vehicles, boats, airplanes or other transportation vehicles and equipment, whether or not
           owned by the Contractor, as well as that it carries comprehensive civil liability insurance with regard to third-parties,
           including the ILO and its Personnel, in respect of physical injury, damage to property or theft, as well as the direct or
           indirect effects thereof, including the unavailability of premises and loss of production.
    4.10.4. Where required by the ILO and as specified in the Purchase Order/Contract Document (except for the workers’
           compensation insurance or any self-insurance program maintained by the Contractor and approved by the ILO), the
           Contractor’s insurance policies will:
         4.10.4.1.      name the ILO as an additional insured under the liability policy/policies, including, if required, as a separate
                  endorsement under the Contractor’s policy/policies;
         4.10.4.2.      include a waiver of subrogation of the Contractor’s insurance carrier’s rights against the ILO; and
         4.10.4.3.      provide that the ILO will receive written notice from the Contractor’s insurance carrier not less than thirty
                  (30) days prior to any cancellation or material change of coverage.
    4.10.5. The Contractor will take out any other insurance required by the ILO and as specified in the Purchase
           Order/Contract Document.
    4.10.6. Upon written request by the ILO, the Contractor will provide the ILO with a copy of the general and specific
           conditions of the insurance policy/policies required under the Contract.
4.11. INDEMNIFICATION:
    4.11.1. The Contractor is solely responsible for any claim or damage resulting from the negligence, acts, or omissions of
           its Personnel.
    4.11.2. The Contractor will indemnify and hold the ILO harmless from and against any direct or indirect responsibilities,
           complaints, claims (including intellectual property rights infringement), suits, judgments, damages and losses,
           including costs, fees and related expenses, in respect of any physical injury, damage to property, theft, or economic
           or other prejudice suffered by the ILO, its Personnel or third-parties which may result from the performance of the
           Contractor’s obligations under the Contract or the Contractor’s acts or omissions or those of the Contractor’s
           Personnel.
    4.11.3. The Contractor will immediately notify the ILO upon becoming aware of any direct or indirect responsibilities,
           complaints, claims (including intellectual property rights infringement), suits, judgments, damages and losses,
           including costs, fees and related expenses, in respect of any physical injury, damage to property, theft, or economic
           or other prejudice suffered by the ILO or which could adversely affect the ILO.
5.1. ASSIGNMENT: The Contractor may not assign, transfer, pledge or make any other disposition of the Contract, of any part
     of the Contract, or of any of the rights, claims or obligations under the Contract except with the prior written authorization
     of the ILO. Any such unauthorized assignment, transfer, pledge or other disposition, or any attempt to do so, will not be
     binding on the ILO.
5.2. SUBCONTRACTING: In the event that the Contractor requires the services of any subcontractor, the Contractor will obtain
     the prior written authorization to subcontract and the approval of the ILO of the subcontractor selected. The authorization
     and approval by the ILO of such a subcontractor does not relieve the Contractor of any of its obligations under the Contract
     and the Contractor is solely responsible for the Goods and Services provided by a subcontractor in the framework of the
     Contract, including their quality. The Contractor, to the same extent as for its own Personnel, will be liable for a
     subcontractor and its Personnel who are performing any part of the Contractor’s obligations under the Contract. The terms
     of any subcontract will be subject to and be in conformity with the provisions of the Contract. Except with the prior written
     authorization to subcontract and the approval of the ILO of the subcontractor selected, the Contractor will ensure that its
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     subcontractor(s) do not subcontract, assign, transfer, pledge or make any other disposition of the Contract, of any part of
     the Contract, or of any of the rights, claims or obligations under the Contract. The provisions of this paragraph apply to any
     subcontractor who, in turn, requires the services of a subcontractor.
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6.2. CONFIDENTIAL NATURE OF AND RESPONSIBILITY FOR PROPRIETARY ITEMS, INTELLECTUAL PROPERTY AND
     OTHER INFORMATION:
    6.2.1. Unless otherwise made public with the authorization of the ILO, Proprietary Items, Intellectual Property and other
           information, irrespective of what form they are, developed, collected, known, marked or received by the Contractor,
           will be treated by the Contractor as confidential and be used only for the purposes of the Contract.
    6.2.2. The Contractor will not communicate at any time to any other person, government or entity external to the ILO, any
           Proprietary Items, Intellectual Property or other information known by reason of its association with the ILO, which
           has not been made public, except with the authorization of the ILO; nor will the Contractor at any time use such
           information for private advantage or in any manner prejudicial to or incompatible with the interests of the ILO. Where
           the Contractor is required by law to disclose such Proprietary Items, Intellectual Property or other information, it will
           give the ILO sufficient prior notice of the request to disclose in order to allow the ILO to have a reasonable opportunity
           to take protective measures or such other action as may be appropriate.
    6.2.3. The Contractor will be responsible for such Proprietary Items, Intellectual Property and other information. In case of
           loss of or damage to any Proprietary Items, Intellectual Property or other information the Contractor may be required
           to:
         6.2.3.1. replace or repair the lost or damaged Proprietary Items, Intellectual Property or other information; or
         6.2.3.2. provide compensation to the ILO for the cost of replacing or repairing the lost or damaged Proprietary Items,
                  Intellectual Property or other information.
6.3. PUBLICITY AND USE OF THE NAME, EMBLEM OR OFFICIAL SEAL:
    6.3.1. The Contractor may neither disclose the terms and conditions of the Contract nor advertise or otherwise make public
           the fact that it is a Contractor to the ILO.
    6.3.2. The Contractor may not use or reproduce the name, emblem or the official seal of the International Labour
           Organization or of the International Labour Office, including their abbreviations, in connection with the Contractor’s
           business or otherwise.
    6.3.3. In reporting its procurement activities, the ILO may publish (e.g., on the internet) the Contractor’s name and amount
           of the Contract.
7. ETHICAL CONDUCT
7.1. LABOUR CLAUSES: The Contractor undertakes to respect, at all times and in all circumstances relevant to the
     performance of the Contract and in relation to all its Personnel, and to ensure that its subcontractors respect:
    7.1.1. The following principles concerning international labour standards of the International Labour Organization:
         7.1.1.1. the freely-exercised right of workers, without distinction, to organize, further and defend their interests and to
                  bargain collectively, as well as the protection of those workers from any action or other form of discrimination
                  related to the exercise of their right to organize, to carry out trade union activities and to bargain collectively;
         7.1.1.2. the prohibition of forced or compulsory labour in all its forms;
         7.1.1.3. equal remuneration for men and women for work of equal value;
         7.1.1.4. equality of opportunity and treatment in respect of employment and occupation without discrimination on
                  grounds of race, colour, sex, religion, political opinion, national extraction or social origin and such other ground
                  as may be recognized under the national law of the country or countries where the performance, in whole or in
                  part, of the Contract takes place;
         7.1.1.5. the prohibition of the employment of children below fourteen (14) years of age or, if higher than fourteen (14),
                  the minimum age of employment permitted by the law of the country or countries where the performance, in
                  whole or in part, of the Contract takes place, or the age of the end of compulsory schooling in that country or
                  countries, whichever is higher;
         7.1.1.6. the prohibition of the employment of persons under the age of eighteen (18) for work that, by its nature or the
                  circumstances in which it is carried out, is likely to harm the health, safety or morals of such persons;
         7.1.1.7. the payment of wages in legal tender, at regular intervals no longer than one month, in full and directly to the
                  workers concerned. The Contractor shall keep an appropriate record of such payments. Deductions from wages
                  are permitted only under conditions and to the extent prescribed by the applicable law, regulations or collective
                  agreement, and the workers concerned must be informed of such deductions at the time of each payment.
         7.1.1.8. the provision of wages, hours of work and other conditions of work not less favourable than the best conditions
                  prevailing locally (i.e., as contained in: (i) collective agreements covering a substantial proportion of employers
                  and workers; (ii) arbitration awards; or, (iii) applicable laws or regulations, whichever offers the best working
                  conditions), for work of the same character performed in the trade or industry concerned in the area where work
                  is carried out;
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         7.1.1.9. the need to ensure, so far as is reasonably practicable, that the workplaces, machinery, equipment and
                   processes under their control are safe and without risk to health, and that the chemical, physical and biological
                   substances and agents under their control are without risk to health when the appropriate measures of
                   protection are taken; and provide, where necessary, adequate protective clothing and protective equipment to
                   prevent, so far as is reasonably practicable, risk of accidents or of adverse effects to health; and
    7.1.2. All applicable laws or regulations concerning terms of employment and conditions of work, any collective agreements
           to which it is party, or any other related measure with which it must comply.
7.2. PERSONNEL NOT TO BENEFIT:
    7.2.1. The ILO requires bidders and contractors to observe the highest ethical standards during the procurement process
           and the execution of contracts. In order to ensure the respect of these obligations, the ILO provides the following
           definitions:
         7.2.1.1. “fraudulent practice” is any act or omission, including a misrepresentation, that knowingly or recklessly
                   misleads, or attempts to mislead, another to obtain a financial or other benefit or to avoid an obligation;
         7.2.1.2. “corrupt practice” is the offering, giving, receiving or soliciting, directly or indirectly, of any advantage, in order
                   to influence improperly the actions of another;
         7.2.1.3. “conflict of interest” is a situation that gives rise to an actual, potential or perceived conflict between the interests
                   of one party and another;
         7.2.1.4. “collusive practice” is any conduct or arrangement between two or more bidders or contractors, designed to
                   achieve an improper purpose, including to influence improperly the actions of another or to set prices at an
                   artificial level or in a non-competitive manner;
         7.2.1.5. “coercive practice” is impairing or harming, or threatening to impair or harm, directly or indirectly, another or the
                   property of another to influence improperly the actions of another.
    7.2.2. The Contractor will not (and will ensure that its Personnel do not) place itself in a position that may, or does, give rise
           to a conflict between its interests and the ILO’s interests during the procurement process or the execution of the
           Contract.
    7.2.3. If during any stage of the procurement process a conflict of interest arose or during contract execution a conflict of
           interest arises, or appears likely to arise, the Contractor will immediately notify the ILO in writing, setting out all relevant
           details, including any situation in which the interests of the Contractor conflict with the interests of the ILO, or in any
           situation in which any ILO official, employee or person under contract with the ILO may have, or appears to have, an
           interest of any kind in the Contractor’s business or any kind of economic or personal ties with the Contractor. The
           Contractor will take such steps as the ILO may reasonably require to resolve or otherwise deal with the conflict to the
           satisfaction of the ILO.
    7.2.4. Without prejudice to any other right or remedy available under the Contract, the ILO reserves the right to disqualify
           the Contractor for a specified or indefinite period from participating in the procurement process of the ILO or
           contracting with the ILO, if it is shown that the Contractor has, directly or indirectly, employed fraudulent, corrupt,
           collusive or coercive practices or failed to disclose a conflict of interest.
8. FULL DISCLOSURE
8.1. FULL DISCLOSURE: The Contractor warrants that it has made and will make full and proper disclosure to the ILO of all
     relevant information relating to its business activities, financial condition and ownership, prior to entering into this Contract
     and for its duration, including that it is not identified on or associated with1 any individual, groups, undertakings and entities
     identified on the list established by the United Nations Security Council Resolution 1267 (1267 Consolidated List)2; and
     that it is not, nor has been, subject to any sanction or temporary suspension imposed by any organization within the United
     Nations System including the World Bank.
9.1. DELAY:
    9.1.1. Should the Contractor encounter conditions that do not constitute Force majeure and which impede or are likely to
           impede timely performance of the Contract (Delay), the Contractor will immediately notify the ILO in writing with full
           particulars of the Delay, including its likely duration, and its cause. At the ILO’s request, the Contractor and the ILO
           will consult as soon as practicable after receipt of such notice, to evaluate any available means of mitigation or
           appropriate remedies provided under the Contract.
    9.1.2. In addition to any other right or remedy available under the Contract, upon receiving notice of Contractor’s Delay (or
           likely Delay) in performance, the ILO will have the right to:
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         9.1.2.1. suspend the Contract, in whole or in part, and notify the Contractor not to proceed further with its performance
                   which has been subject to (or will be subject to) Delay;
         9.1.2.2. withhold and/or deduct payment to the Contractor for the portion of the Contract subject to Delay; and
         9.1.2.3. procure all or part of the Goods or Services which the Contractor fails to provide in a timely manner.
    9.1.3. Without prejudice to any other right or remedy available under the Contract, the Contractor will be liable for any
           increase in the price payable by the ILO resulting from the procurement of the Goods or Services from other sources
           and the ILO may apply such additional costs incurred, by deduction or otherwise, against future amounts owed by the
           ILO to the Contractor.
    9.1.4. Upon receipt of notice of any decision by the ILO to suspend the Contract under subparagraph 9.1.2.1 and with
           respect to the suspended portion of the Contract, the Contractor will take immediate steps to reduce expenses to a
           minimum and will not undertake any further obligations; provided, however, that the ILO and the Contractor will
           continue performance of the Contract to the extent that it is not suspended or cancelled.
9.2. FORCE MAJEURE:
    9.2.1. Neither Party will be liable to the other Party for failure to perform its respective obligations, if such failure is as a result
           of an unforeseeable and irresistible event, act of nature (including fire, flood, earthquake, storm, hurricane, epidemic
           or other natural disaster), any act of war (whether declared or not), invasion, revolution, insurrection, terrorism, or any
           other acts of a similar nature or force, (Force Majeure) provided that such acts arise from causes beyond the control
           and without the fault or negligence of the invoking Party.
    9.2.2. The defaulting Party will notify, as soon as possible after the occurrence of the Force Majeure event, the other Party
           in writing with full particulars of the Force Majeure event, including its likely duration, the estimated expenditures that
           will likely be incurred for the duration of the Force Majeure event, and any other conditions which threaten to interfere
           with the defaulting Party’s performance of the Contract.
    9.2.3. Without prejudice to any other right or remedy available under the Contract, if either Party is rendered unable, in whole
           or in part, by reason of Force Majeure to perform its obligations and meet its responsibilities under the Contract and
           where the Force Majeure event exists beyond sixty (60) days then that Party will have the right to suspend or terminate
           the Contract with a period of written notice of seven (7) days.
9.3. NOTICE OF DELAY AND FORCE MAJEURE: If notice is not received by a Party in accordance with paragraphs 9.1.1 or
     9.2.2, the Party who fails to notify of the Delay or Force Majeure event will be liable for damages resulting from such non-
     receipt, except where the Delay or Force Majeure event also prevents transmission of the notice.
9.4. LIQUIDATED DAMAGES: Without prejudice to any other right or remedy available under the Contract, the Parties agree
     that if the Contractor breaches the Contract, including a Delay in performance of the Contractor’s obligations under the
     Contract, it will be impractical or difficult to quantify the damages suffered by the ILO. The Parties, therefore, agree that in
     the event of such a breach by the Contractor, the Contractor will pay to the ILO, as liquidated damages, a sum equal to
     three-tenths of one (0.3) per cent of the Contract price for each day of delay until actual delivery or performance, up to a
     maximum of ten (10) per cent of the Contract price. Each Party acknowledges and agrees that the liquidated damages
     amount specified herein are intended to reasonably compensate the ILO and not intended to punish the Contractor. Without
     prejudice to any other right or remedy available under the Contract, the ILO reserves the right to recover such liquidated
     damages by deduction or otherwise, against future amounts owed by the ILO to the Contractor.
10. TERMINATION
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    10.1.2. Upon receipt of notice of termination by the ILO, the Contractor will take immediate steps to stop production or
          delivery of any Goods or bring any work or services to a close in a prompt and orderly manner, will reduce expenses
          to a minimum and will not undertake any further obligations from the date of receipt of notice of termination.
    10.1.3. If the Contract should be terminated by the ILO, the ILO will make all payments which may be due up to the effective
          date of termination for any Goods or Services satisfactorily delivered or performed and accepted by the ILO.
10.2. TERMINATION BY THE CONTRACTOR:
    10.2.1. Without prejudice to any other right or remedy available under the Contract and without the authorisation of a court
          or any other authorisation, the Contractor may terminate the Contract immediately by written notice in the event that
          the ILO:
        10.2.1.1.      fails to make payments which are due under the Contract and the ILO does not rectify such failure within
                 a period of sixty (60) days after receipt of the Contractor's written notice of default; or
        10.2.1.2.      fails in its contractual obligations so as to make it unreasonable for the Contractor to proceed with the
                 performance of its obligations under the Contract and the ILO does not rectify such failure within a period of
                 sixty (60) days after receipt of the Contractor's written notice of default.
11. WARRANTY
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          11.2.3. If any defect or failure in the Services cannot be rectified by remedial measures within the period agreed by the
                ILO and the Contractor, the Contractor will be considered to be in default and in addition to exercising any suspension
                or termination rights set forth in the Contract, the ILO has the right to independently replace or repair the Services
                and the Contractor will be obligated to reimburse the ILO for all the additional costs so incurred, including by deduction
                or otherwise, against future amounts owed by the ILO to the Contractor.
12. MISCELLANEOUS
     12.1. CHANGE ORDERS: The ILO may, by written notification, increase or decrease the number of items or the scope of
           Services of the Contract provided the stage reached in the performance of the Contract so allows. If any such changes
           increase or decrease the cost of and/or the time required for the performance of any part of the Contract, an equitable
           adjustment will be made in the Contract’s price or time schedule, or both, and the Contract will accordingly be amended.
           Any request for consultation or claim for adjustment under this paragraph will be asserted by the Contractor within thirty
           (30) working days from the date of receipt of ILO's change order.
     12.2. AMENDMENTS: The Parties may by mutual agreement amend the Contract. Amendments will be effective only if in writing
           and when executed and delivered on behalf of the ILO and the Contractor by persons duly authorized to do so.
     12.3. NON-WAIVER OF RIGHTS: Termination of the Contract in whole or in part by a Party or the failure by either Party to
           exercise any rights available to it, will not affect the accrued rights or claims and liabilities of either Party to the Contract.
     12.4. SURVIVAL: The obligations contained in paragraphs 4.10 (Insurance); 4.11 (Indemnification); 6.1 (Proprietary Items and
           Intellectual Property Rights); 6.2 (Confidential Nature of and Responsibility for Proprietary Items, Intellectual Property and
           Other Information); 6.3 (Publicity and Use of the Name, Emblem or Official Seal); 11.1 (Warranty of Goods); and 11.2
           (Warranty of Services) survive the termination or expiration of the Contract.
     12.5. LIMITATION ON ACTIONS: Irrespective of their nature, any dispute, controversy, or claim arising out of the Contract or
           the breach, termination, or invalidity thereof (other than obligations enumerated in paragraph 12.4) must be asserted within
           six (6) months after the termination or expiration of the Contract.
     13.1. AMICABLE SETTLEMENT: The Parties will use their best efforts to amicably settle any dispute, controversy, or claim
           arising out of the Contract or the breach, termination, or invalidity thereof by direct informal negotiations, including, where
           agreed, by referral, to an executive level of authority within the Parties. Where the Parties wish to seek such an amicable
           settlement through conciliation, the conciliation will take place in accordance with the Conciliation Rules then prevailing of
           the United Nations Commission on International Trade Law (UNCITRAL) or according to such other procedure as may be
           agreed between the Parties in writing.
     13.2. ARBITRATION: Unless settled amicably under paragraph 13.1, within sixty (60) days, after receipt by one Party of the
           other Party’s written request, any dispute, controversy or claim arising out of the Contract, or the breach, termination or
           invalidity thereof, will be settled by arbitration in accordance with the UNCITRAL Arbitration Rules then prevailing. In
           addition:
         13.2.1. the place of arbitration will be Geneva;
         13.2.2. the decisions of the arbitral tribunal will be based on general principles of international commercial law;
         13.2.3. the arbitral tribunal will have no authority to award punitive damages; and
         13.2.4. the Parties will be bound by any arbitration award rendered as a result of such arbitration as the final adjudication
                 of any such dispute, controversy, or claim arising out of the Contract, or the breach, termination or invalidity thereof.
     13.3. LANGUAGE: The conciliation and the arbitration proceedings will be conducted in the language in which the Contract is
           signed provided that it is one of the three working languages of the ILO (English, French and Spanish). In the event the
           Contract is in a language other than English, French or Spanish, the conciliation or the arbitration proceedings will be
           conducted in English, French or Spanish.
1 United Nations Security Council Resolution 1617 (2005) defines “associated with” and it is available at:
http://www.un.org/en/sc/documents/resolutions/2005.shtml
2 The 1267 Consolidated List is available at: https://www.un.org/sc/suborg/en/sanctions/un-sc-consolidated-list
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