ARR for FY 2025-26 and Retail Supply Tariff Order for FY 2025-26

Annexure-3 (Tariff Schedules for High Tension Consumers)

ANNEXURE TO THE TARIFF ORDER PASSED BY MPERC FOR

FINANCIAL YEAR 2025-26

MADHYA PRADESH ELECTRICITY REGULATORY COMMISSION

TARIFF SCHEDULES FOR HIGH TENSION CONSUMERS

Table of Contents

Tariff Schedule - HV - 1 .................................................................................................................. 230

Tariff Schedule - HV - 2 .................................................................................................................. 233
Tariff Schedule - HV - 3 .................................................................................................................. 234
Tariff Schedule - HV - 4 .................................................................................................................. 240
Tariff Schedule - HV - 5 .................................................................................................................. 242
Tariff Schedule - HV - 6 .................................................................................................................. 244
Tariff Schedule - HV - 7 .................................................................................................................. 245
Tariff Schedule - HV - 8 .................................................................................................................. 246
Tariff Schedule - HV - 9 .................................................................................................................. 247
General Terms and Conditions of High- 49

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Tariff Schedule - HV - 1

RAILWAY TRACTION:

Applicability:

This Tariff shall apply to the Railways for Traction loads only.

Tariff:

Monthly Fixed Charge

Energy Charge
S. No. Category of consumer (Rs. per kVA of billing
(paise / unit)
demand per month)
Railway Traction on
1 344 606
132 kV / 220 kV
Note: A rebate of Rs. 2 per Unit in energy charges is applicable. This rebate shall be
applicable up to FY 2025-26.

Specific Terms and Conditions:

(a) In order to give impetus to electrification of Railway network in the State, a rebate of
15% in energy charges for new Railway traction projects shall be allowed for a period
up to FY 2025-26 for new projects. The rebate provided in earlier orders shall remain
in force at the rate and for the duration as mentioned in those tariff orders.
(b) The dedicated feeder maintenance charges shall not be applicable.
(c) Annual Minimum charges shall be based on minimum consumption of 1500 units
(kWh) per kVA of Contract Demand. The method of billing of minimum charges
shall be as given in General Terms and Conditions of High Tension Tariff.
(d) The consumer shall at all times restrict their actual maximum demand within the
contract demand. In case the actual maximum demand in any month exceeds 120% of
the contract demand, the tariffs given in various schedules shall apply to the extent of
the 120% of the contract demand only. The consumer shall be charged for excess
demand computed as difference of recorded maximum demand and 120% of contract
demand on fixed charges and while doing so, the other terms and conditions of tariff,
if any, shall also be applicable on the said excess demand.
(e) Energy charges for excess demand: No extra charges are applicable on the energy
charges due to the excess demand.
(f) The excess demand so computed as per above, if any, in any month shall be charged
at the following rates:

(a) When the recorded maximum demand is up to 130% of contract

demand-excess demand over and above 115 % of the contract demand
at the rate of Rs. 378 per kVA

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(b) When the recorded maximum demand exceeds 130% of contract

demand: - In addition to fixed charges in (a) above, recorded demand
over and above 130 % of the contract demand shall be charged at the
rate of Rs. 516 per kVA

While doing so, other provisions of electricity tariff (such as tariff minimum charge
etc.) will also be applicable on aforesaid excess demand.

(g) Power Factor Penalty:

i. If the power factor of a consumer falls to 89 percent or below but upto 85 %,

penalty will be levied at the rate of one percent of total energy charges for the
month for each one percent fall in the power factor below 90 percent. For
determination of power factor, lag only logic shall be used and no power
factor penalty shall be levied if leading power factor is recorded.

ii. If the power factor of a consumer falls to 84 percent or below, the consumer shall
be levied a penalty of 5% (five percent) plus @ 2% (two percent) for each one
percent fall in his power factor below 85 percent, on the total amount of bill under

penalty on account of power factor does not exceed 35%.

iii.
Pradesh Electricity Supply Code, 2021, as amended from time to time.

Power Factor penalty shall be billed on the basis of energy actually consumed
during the month.

iv. Notwithstanding what has been stated above, if the power factor of a new
connection of the consumer is found to be 89% or less in any month during the
initial 6 (six) months from the date of connection, the consumer shall be entitled to
a maximum period of six months to improve it to not less than 90% subject to
following conditions:

a) This period of six months shall be reckoned from the month in which the
power factor was found for the first time to be 89% or less.

b) In all cases, the consumer will be billed penal charges for power factor, but
in case the consumer maintains the power factor in subsequent three months
(thus in all four months) to not less than 90%, the charges on account of
power factor billed during the initial six months period, shall be withdrawn
and credited in next monthly bills.

c) The facility, as mentioned herein, shall be available not more than once to
new consumer whose power factor is 89% or less at any time during 6
months from the date of connection. Thereafter, the charges on account of

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power factor, if found 89% or less, shall be payable as by any other

consumer.

(h) Emergency feed extension: Provided that if as a result of the emergency in the traction
substation or in the transmission line supplying load or part thereof is transferred to an
adjacent traction substation, the M.D. for the month for that adjacent traction
substation shall be as the average of M.D. for previous three months during which no
emergency had occurred.

(i) Time of Day (ToD) Rebate/Surcharge: This rebate/surcharge shall not be applicable
to this category of consumers.

(j) Other terms and conditions shall be as mentioned in the General Terms and
Conditions of High Tension Tariff.

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Tariff Schedule - HV 2
COAL MINES:

Applicability:
This Tariff shall apply to the Coal Mines for power, ventilation, lights, fans, coolers, etc. which shall
mean and include all energy consumed for coal mines and lighting in the offices, stores, canteen,
compound lighting etc. and the consumption for residential use therein.

Tariff:

Monthly Fixed Energy Charge for Energy Charge for

Charge (Rs./kVA consumption up to consumption in excess
Sub category of billing demand 50% load factor of 50% load factor
per month) (paise / unit) (paise / unit)

Coal Mines
11 kV supply 751 665
33 kV supply 743 644
715
132 kV supply 723 623
220 kV supply 701 601

Specific Terms and Conditions:

a. Minimum Charges based on Consumption shall be on the following basis:

Annual minimum consumption in

Supply Voltage
units (kWh) per kVA of contract
demand

For supply at 220 / 132 kV 1620

For supply at 33 / 11 kV 1200

Note: The method of billing of minimum charges shall be as given in General Terms and
Conditions of High Tension Tariff.

b. Time of Day (ToD) Rebate/Surcharge: This rebate/surcharge shall be

applicable as specified in General Terms and Conditions of High Tension
Tariff.

c. Other terms and conditions shall be as specified under General Terms and
Conditions of High Tension Tariff.

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Tariff Schedule - HV - 3

INDUSTRIAL, NON-INDUSTRIAL AND SHOPPING MALLS

Applicability:

The tariff HV-3.1(Industrial) shall apply to all HT industrial consumers including mines (other than
coal mines) for power, light and fan etc. which shall mean and include all energy consumed for
factory and lighting in the offices, main factory building, stores, canteen, residential colonies of
industries, compound lighting, common and ancillary facilities such as Telecom tower, Banks,
General purpose shops, Water supply, Sewage pumps, Police Stations, etc. located within the
premises of the industrial units and Dairy units where milk is processed (other than chilling,
pasteurization etc.) to produce other end products of milk. This tariff shall also apply to cold
storages.

The tariff HV-3.2 (Non Industrial) shall apply to establishments like Railway Stations, Offices,
Hotels, Hospitals, Institutions etc. (excluding group of consumers) having mixed load for power,
light and fan etc. which shall mean and include all energy consumed for lighting in the offices,
stores, canteen, compound lighting etc. This shall also cover all other categories of consumers,
defined in LT non-domestic category subject to the condition that the HT consumer shall not
redistribute/sub-let the energy in any way to other person.

The tariff HV-3.3 (Shopping malls) shall apply to establishments of shopping malls having group
of non-industrial consumers subject to the specific terms and conditions specified in (i) of this
schedule.

Shopping Mall shall be a multi-storeyed shopping centre in an urban area having a system of
enclosed walkways with collection of independent retail stores, services and parking areas
constructed and maintained by a management firm/ developer as a unit.

The tariff HV-3.4 (Power intensive industries) shall apply to Mini Steel Plants (MSP), MSP with
rolling mills/ sponge iron plants in the same premises, electro chemical/ electro thermal industry,
Ferro alloy industry which shall mean and include all energy consumed for factory and lighting in
the offices, main factory building, stores, canteen, residential colonies of industries, compound
lighting etc

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Tariff:

Monthly Fixed Energy Charge Energy Charge

Charge for for
Sub-Category of (Rs./kVA of consumption consumption in
S. No.
consumer billing demand up to 50% load excess of 50%
per month) factor load factor
(paise / unit) (paise / unit)
3.1 Industrial
11 kV supply 399 750 650
33 kV supply 631 746 641
132 kV supply 719 705 606
220/400 kV supply 719 660 560
3.2 Non-Industrial
11 kV supply 363 785 695
33 kV supply 516 768 670
132 kV supply & above 608 720 610
3.3 Shopping Malls
11 kV supply 356 766 691
33 kV supply & above 413 756 651
3.4 Power intensive industries
33 kV supply 627 591 591
132 kV supply & above 766 567 567

Specific Terms and Conditions:

(a) Minimum Charges based on Consumption for all the above categories shall be on
following basis:

Supply Voltage Sub- category Annual minimum consumption

in units (kWh) per kVA of
contract demand
For supply at 132 Rolling Mills 1200
kV & above Educational institutions 720
Others 1800
For supply at 33 / 11 Educational institutions 600
kV Contract demand up to 100 kVA 600
Others 1200
Note: The method of billing of minimum charges shall be as given in General Terms and
Conditions of High Tension Tariff.

(b) Time of Day (ToD) Rebate/Surcharge: This rebate/surcharge shall be applicable as

specified in General Terms and Conditions of High Tension Tariff.

(c) Rebate for supply through feeders feeding supply to predominantly rural areas:
HT consumers of this category receiving supply through rural feeders shall be entitled
to 5 % rebate on Fixed Charges and 20 % reduction in Minimum Consumption (kWh)
as specified above for respective voltage levels.

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(d) Rebate for existing HT connections: A rebate of Rs. 1 per Unit in energy charges is
applicable for incremental monthly consumption w.r.t corresponding month of FY
2015-16. For any new consumer served during and after FY 2015-16, the base
months for calculation of incremental monthly consumption shall be the first 12
months subsequent to the month of availing the connection. The incremental
consumption for any month shall be worked out considering the consumption of the
corresponding base month.

The consumer availing this rebate shall not be entitled to the rebate of new HT
connection/ Green field connection under clause (e) below.

(e) Rebate for new HT connections: A rebate of Rs 1 per Unit or 20% whichever would
be less is applicable in energy charges for new connection for the consumption
recorded. The rebate shall be allowed upto FY 2025-26 from the date of connection
for such new projects for which agreements for availing supply from licensee are
finalized during and after FY 2016-17.

Provided that no rebate shall be applicable for connections obtained by virtue of

change in ownership in existing connection or by reconnection.

Provided also that new connection on the permanently disconnected premises shall
only be eligible for such rebate, if, the application for new service connection on such
premises is received not before the expiry of six months from the date of its
permanent disconnection.

The consumer availing this rebate shall not be entitled for the rebate of incremental
consumption under clause (d) above.

(f) Rebate for Captive power plant consumers:

Applicability: The rebate shall be applicable to consumers-

i. Who have been meeting their demand either fully or partially during FY
2016-17 and/or FY 2017-18 and/or FY 2018-19 and/or FY 2019-20 and/or FY
2020-21 and/or FY 2021-22 and/or FY 2022-23 and/or FY 2023-24 and/or FY
2024-25 through their captive power plants (Other than renewable energy
based captive power plants) located in Madhya Pradesh.

ii. The rebate shall be applicable upto FY 2025-26 from the date of request
submitted by the consumer to the Licensee during and after FY 2017-18. The
consumer shall be required to apply to the Licensee for the rebate indicating
that he would be willing to avail supply from Licensee by switching
consumption from his existing captive power plant.

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iii. The base year shall be the financial year preceding the year during which the
consumer has applied for switching consumption from his captive power plant
to the licensee.
e.g., If a consumer applies for switching his consumption from captive power
plant to Licensee in August, 2018, then his base year for calculation of
incremental consumption would be FY 2017-18.
iv. Who have recorded an incremental consumption i.e., an increase in the units
consumed from the Licensee in any month of the current year (FY 2025-26)
compared to the same month in base year.
v. A rebate of Rs 2 per unit shall be applicable on incremental units of the
consumer subject to reduction in captive generation as per the methodology
given below:-
Units eligible for Units eligible
Incremental Rs 1/unit rebate in for Rs 2/
Reduction in
Consumptio energy charges as Unit rebate
Base Year Current Financial Year Captive
n from per Clause (d) or on
Generation
DISCOM (e) of specific incremental
terms & conditions units
Consumption Captive Consumption Captive
from DISCOM Generation from DISCOM Generation Units Units Units Units
(Units) Units (Units) (Units)
(A1) (B1) (A2) (B2) X= A2-A1 Y = B1-B2
Scenario 1 100 90 110 90 10 0 10 0
Scenario 2 100 90 110 80 10 10 0 10
Scenario 3 100 90 110 70 10 20 0 10
Scenario 4 100 90 100 80 0 10 0 0
Scenario 5 100 90 120 80 20 10 10 10
Note:
Rules, 2005
2) For new consumers added during this tariff period who were fully meeting their demand from their captive power
plants during the previous financial year, their consumption from DISCOM may be treated as zero for the base year.

X = the incremental consumption recorded by the captive consumer in any month of

the current financial year compared to the same month of base year.
And

Y = the quantum of reduction in units consumed from captive plant (self-

consumption) achieved by the captive consumer in any month of the current financial
year compared to the same month in the base year.
For all other cases of incremental consumption i.e when X>Y, the existing rebate of
Rs 1/unit in energy charges will be applicable on X-Y units (as per the rebate for
incremental consumption given in clause (d) or (e) in the Specific Terms &
Conditions for HV-3).

Scenario 1: There is no reduction in Captive Generation but only incremental

consumption from DISCOM, hence a rebate of Rs 1/unit in energy charges is
applicable on incremental consumption from DISCOM (as per the rebate for
incremental consumption given in clause (d) or (e) in the Specific Terms &
Conditions for HV-3).

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Scenario 2: The incremental consumption from DISCOM is due to the reduction of

captive consumption by same quantum of units hence it will attract a rebate of Rs 2
per unit on incremental units.

Scenario 3:There is higher reduction in Captive Generation as compared to

incremental Consumption from DISCOM hence incremental units consumed from
the DISCOM as shown in the table, shall qualify for a Rebate of Rs 2 per unit.

Scenario 4: There shall not be any rebate due to absence of incremental Consumption
from DISCOM irrespective of reduction in Captive Generation.

Scenario 5: This scenario depicts higher incremental consumption from DISCOM

(X) than reduction in Captive Generation (Y) hence units corresponding to (X-Y)
shall qualify for rebate of Rs 1/unit in energy charges (as per the rebate for
incremental consumption given in clause (d) or (e) in the Specific Terms &
Conditions for HV-3) while units Y shall qualify for Rebate of Rs 2 per unit.
(g) Rebate for Open Access Consumers

Applicability: The rebate shall be applicable to consumers

i. Who have been availing open access during the last financial year (FY
2024-25).
ii. Who have recorded an incremental consumption i.e., an increase in the
units consumed from the Licensees in any month of the current year (FY
2025-26) compared to the same month in last year (FY 2024-25).
iii. The rebate shall be applicable from the date of request submitted by the
consumer to the Licensee during FY 2025-26.
iv. The consumer shall be required to apply with the Licensee for the rebate
indicating that he would be willing to avail supply from Licensee by
switching consumption from open access.
v. A rebate of Rs 1 per unit shall be applicable on incremental units of the
consumer subject to reduction in open access consumption as per the
methodology given below.
Applicable
FY 2024-25 FY 2025-26 units for Rs 1/unit
Incremental
Reduction rebate as per rebate on
Consumption
Consumption Wheeled Consumption Wheeled from DISCOM in OA units clause (d) of incremental
from DISCOM Units from DISCOM Units Y = B1-B2 specific units of Open
X= A2-A1
(A1) (B1) (A2) (B2) terms & Access
conditions
Scenario 1 100 90 110 90 10 0 10 0
Scenario 2 100 90 110 80 10 10 0 10
Scenario 3 100 90 110 70 10 20 0 10
Scenario 4 100 90 100 80 0 10 0 0
Scenario 5 100 90 120 80 20 10 10 10
X = the incremental consumption recorded by the open access consumer in any
month of the current financial year as compared to the same month of base year.
And

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Y = the quantum of reduction in units consumed from open access by the consumer
in any month of the current financial year as compared to the same month in the base
year.
For all other cases of incremental consumption i.e when X>Y, the existing rebate of
Rs 1/unit in energy charges will be applicable on X-Y units (as per the rebate for
incremental consumption given in clause (d) in the Specific Terms & Conditions for
HV-3).

Scenario 1: There is no reduction in open access consumption but only incremental

consumption from DISCOM, hence a rebate of Rs 1/unit in energy charges is
applicable on incremental consumption from DISCOM (as per the rebate for
incremental consumption given in clause (d) in the Specific Terms & Conditions for
HV-3).

Scenario 2: The incremental consumption from DISCOM is due to the reduction of

open access consumption by same quantum of units hence it will attract a rebate of
Rs 1 per unit on incremental units.

Scenario 3: There is higher reduction in open access consumption as compared to

incremental Consumption from DISCOM hence incremental units consumed from
the DISCOM as shown in the table, shall qualify for a Rebate of Rs 1 per unit.

Scenario 4: There shall not be any rebate due to absence of incremental Consumption
from DISCOM irrespective of reduction in open access consumption.

Scenario 5: This scenario depicts incremental consumption from DISCOM (X) and
reduction in open access consumption (Y) hence units corresponding to (X-Y) shall
qualify for rebate of Rs 1/unit in energy charges (as per the rebate for incremental
consumption given in clause (d) in the Specific Terms & Conditions for HV-3) while
units Y shall qualify for Rebate of Rs 1 per unit.

(h) Conversion of Existing LT Industrial/Non domestic connection to corresponding

HT connection

A rebate of Rs. 1 per unit in the energy charges on the HT tariff shall be provided to
those existing LT consumers who convert to HV 3 category during FY 2025-26. The
rebate is applicable for FY 2025-26 for the units billed only after the commencement
of HT Agreement during FY 2025-26.
(i) Additional specific terms and conditions for shopping mall

Individual end user shall not be levied a rate which is exceeding non-domestic-
commercial tariff (LV 2.2) in case of LT connection and HT non-industrial tariff (HV
3.2) in case of HT connection, as determined by the Commission.
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Tariff Schedule - HV - 4

SEASONAL:-

Applicability:

This tariff shall be applicable to such seasonal industries / consumers requiring energy for the
production purposes for season defined under this schedule.

The licensee shall allow this tariff to any industry having seasonal use only.

Tariff:
Energy Charge for Energy Charge for
Category of Monthly Fixed Charge
consumption up to consumption in excess
consumers (Rs./kVA of billing
50% load factor of 50% load factor
demand per month)
(paise / unit) (paise / unit)
During Season
11 kV supply 405 708 602
33 kV supply 448 688 583
During Off-Season
Rs. 405 on 10% of
contract demand or 850 i.e. 120% of
11 kV supply actual recorded demand seasonal Energy Not applicable
during the season, Charge
whichever is higher
Rs. 448 on 10% of
contract demand or 826 i.e. 120% of
33 kV supply actual recorded demand seasonal Energy Not applicable
during the season, Charge
whichever is higher

Specific Terms and Conditions:

a) Season shall mean continuous period upto 6 months with a ceiling of 185 days and
minimum period of 3 months.

b) Period other than the declared season shall be considered as the off season period.

c) The consumer has to declare months of season and off season for a year within 60
days of issue of this tariff order and inform the same to the Distribution Licensee. The
Year in this case shall be a period of 12 months commencing from start of season / off
season, as applicable. If the consumer has already declared the period of season and
off-season prior to issuance of this order, same shall be taken into cognizance for the
purpose and accepted by the Distribution Licensee.

d) The seasonal period once declared by the consumer during Year cannot be changed.

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e) If the declared season or off-season spreads over two tariff periods, then the tariff for
the respective period shall be applicable.

f) This tariff is not applicable to composite units having seasonal and other category of
loads.

g) No minimum charges are applicable to this category of consumers.

h) Time of Day (ToD) ) Rebate/Surcharge: This rebate/surcharge shall be applicable as

specified in General Terms and Conditions of High Tension Tariff.

i) The consumer will be required to restrict his monthly off season consumption to 15%
of highest of the average monthly consumption of the preceding three seasons. In
case, this limit is exceeded in any off season month, the consumer will be billed under
HV-3.1 Industrial Schedule for the whole year (as opted).

j) The consumer will be required to restrict his maximum demand during off season up
to 30 % of the contract demand. In case the maximum demand recorded in any month
of the declared off season exceeds 36% of CD (120% of 30% of CD), the consumer
will be billed under HV 3.1 Industrial tariff for the whole year (as opted) as per the
tariff in force.

k) Other terms and conditions shall be as per the General Terms and Conditions of High
Tension Tariff.

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Tariff Schedule - HV - 5

IRRIGATION, PUBLIC WATER WORKS AND OTHER THAN AGRICULTURAL

Applicability:

This Tariff Category shall apply to supply of power to lift irrigation schemes, group irrigation, Public
Utility Water Supply schemes, sewage treatment plants /sewage pumping plants and for energy used
in lighting pump house.

This Tariff category shall also applicable to River link projects implemented by government or its
agency provided that the supply of power is utilized for purposes covered under this category only.

Note: Private water supply scheme, water supply schemes run by institutions for their own
use/employees/townships etc. will not fall in this category but billed under the appropriate
tariff category to which such institution belongs. In case water supply is being used for two or
more different purposes then the highest tariff shall be applicable.

This tariff category shall also apply to supply of power to other than agriculture pump connections
i.e. the connection for hatcheries, fisheries ponds, poultry farms, cattle breeding farms, grasslands,
vegetables/ fruits/ floriculture/ mushroom growing units etc. and dairy (for those dairy units where
only extraction/collection of milk and its processing such as chilling, pasteurization etc. is done).
However, in units where milk is processed to produce other end products of milk, billing shall be
done under HV-3.1 (Industrial) category.

Tariff:
Monthly Fixed Charge (Rs. / kVA of billing Energy Charge
Sub-Category
demand per month) (paise per unit)
11 kV supply 628
33 kV supply 614
389
132 kV & above
574
supply

Specific Terms and Conditions:

(a) Annual Minimum Charge shall be based on Consumption of 720 units (kWh) per
kVA of contract demand. The method of billing of minimum charges shall be as given
in General Terms and Conditions of High Tension Tariff.

(b) Time of Day (ToD) ) Rebate/Surcharge: This rebate/surcharge shall be applicable as

specified in General Terms and Conditions of High Tension Tariff.

(c) Incentive for adopting Demand Side Management

An incentive equal to 5 % energy charges shall be given on installation and use of

energy saving devices (such as ISI energy efficient motors for pump sets). Incentive
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will only be admissible if full bill is paid within due dates failing which all consumed
units will be charged at normal rates as the case may be. Such incentive will be
admissible from the month following the month in which energy saving devices are
put to use and its verification by a person authorized by the licensee. The incentive
will continue to be allowed till such time these energy saving devices remain in
service. The Distribution Licensee is required to arrange wide publicity for above
incentive. The Distribution Licensee is required to place quarterly information
regarding incentives provided on its web site.

(d) Other terms and conditions shall be as per the General Terms and Conditions of High
Tension Tariff.

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Tariff Schedule - HV - 6
BULK RESIDENTIAL USERS

Applicability:
The tariff category HV-6.1 is applicable for supply to industrial or any other township (e.g. that of
University or academic institutions, hospitals, MES and Border villages, etc.) for domestic purpose
only such as lighting, fans, heating etc. provided that the connected load for essential common
facilities such as Non-domestic supply in residential area, street lighting shall be within the limits
specified hereunder: -
(i) Water supply and Sewage pumping, Hospital - No limit
(ii) Non-domestic and other General purpose put together - 20% of total connected
load,
The tariff category HV-6.2 is applicable for supply to Registered Cooperative Group Housing
th
Societies as per the June, 2005 and also to
other Registered Group Housing Societies and individual domestic user, old age homes, day care
centres for senior citizens, rescue houses, orphanages run by Govt./charitable trust, places of worship
and religious institutions will also be covered under this category. The Terms and Conditions to this
category of consumers shall be applicable as per relevant provisions of the Madhya Pradesh
Electricity Supply Code, 2021 as amended from time to time.
Tariff:
Monthly Fixed Energy Charge for Energy Charge for
S. Category of Charge (Rs. / kVA of consumption up to consumption in excess
No. consumers billing demand per 50% load factor of 50% load factor
month) (paise / unit) (paise / unit)
1 For Tariff Sub-Category 6.1
11 kV supply 654 589
33 kV supply 367 639 569
132 kV supply 617 547
2 For Tariff Sub-Category 6.2
11 kV supply 654 589
33 kV supply 235 639 569
132 kV supply 617 547
Specific Terms and Conditions:
(a) Annual Minimum Charges shall be based on Consumption of 780 units (kWh) per
kVA of contract demand. The method of billing of minimum consumption shall be as
given in General Terms and Conditions of High Tension Tariff.
(b) The individual end user shall not be levied a rate exceeding the tariff applicable to the
corresponding LT category.
(c) Time of Day (ToD) ) Rebate/Surcharge: This rebate/surcharge shall be applicable as
specified in General Terms and Conditions of High Tension Tariff.
(d) Other terms and conditions shall be as specified under General Terms and Conditions
of High Tension Tariff.
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Tariff Schedule - HV - 7

SYNCHRONIZATION OF POWER FOR GENERATORS CONNECTED TO THE GRID

Applicability:

This Tariff shall apply to those generators who are already connected to the grid and seek to avail
power for synchronization with the grid. This Tariff category shall also be applicable to the
Generator/Co-generation plant from Renewable Sources entitled to draw power exclusively for its
own use from the State Distribution Licensee for synchronization of plant with the grid or during
shutdown period of its plant or during other emergencies (but not for construction) or for auxiliaries
or forced outage.

Tariff for all voltages:

Category Energy Charge (Paise/unit)

For all Voltage levels of HV category 1029

Specific Terms and Conditions:

(a) The supply for above purpose with the grid shall not exceed 15% of the capacity of
the Power Plant. In case of drawl of power above 15% of the capacity of the power
plant on any occasion, the excess energy drawn during the billing month shall be
billed at the rate of 2 times of the normal energy charges.

(b) The condition for minimum consumption shall not be applicable to the generators
including CPP. Billing shall be done for energy recorded on each occasion of availing
supply during the billing month.

(c) The supply shall not be allowed to the CPP for production purpose for which they
may avail stand-by support under the relevant Regulations.

(d) The synchronization with the grid shall only be made available after commissioning
of the plant.

(e) The generator including CPP shall execute an agreement with the Licensee for
meeting the requirement of synchronization/power with the grid incorporating the
above terms and conditions.

(f) Time of Day (ToD) Rebate/Surcharge: This rebate/surcharge shall not be applicable
to this category of consumers.

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Tariff Schedule - HV - 8

E- VEHICLE / E- RICKSHAWS CHARGING STATIONS

Applicability:
The tariff is applicable exclusively for Electric Vehicle / Electric Rickshaws charging and Battery
Swapping stations. However, tariff for other consumers who use electricity for charging their own
Vehicles/Rickshaws shall be the same as applicable for the relevant category of connection from
which the Vehicles/Rickshaws is being charged at such premises:
Provided that the connected load for essential facilities such as maintenance and office setup
at Electric Vehicle / Electric Rickshaws Charging Stations shall be within 10% of total connected
load.

Applicable Tariff:

Energy Charge
Category
(Paise/unit)
E- Vehicle / E- Rickshaws Charging Stations 714

Specific Terms and Conditions:

a) The energy charges for E- Vehicle / E- Rickshaws charging stations shall be applicable
as given below:-

(i) During Solar Hours (9 AM to 5 PM): Rebate of 20% on normal rate of

energy charge shall be applicable on energy consumed during this period and;

(ii) During Non-Solar Hours (for remaining part of Day): Surcharge of 20% on
normal rate of energy charge shall be applicable on energy consumed during
this period.

b) No minimum charges are applicable to this category of consumers.

c) Other terms and conditions shall be as specified under General Terms and Conditions
for High Tension Tariff.

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Tariff Schedule - HV - 9

Metro Rail:

Applicability:

This Tariff shall apply to Metro Rail for Traction and Non-Traction loads.

Tariff:

Monthly Fixed Charge

Energy Charge
S. No. Category (Rs. per kVA of billing
(paise / unit)
demand per month)
Sub-Urban Rail Transport
1 310 570
(Metro Rail) at 132kV/220kV

Specific Terms and Conditions:

(a) Additional Charge for Excess demand: Shall be billed as given in General
Terms and Conditions for High Tension tariff.

(b) Annual Minimum charges shall be based on minimum consumption of 1,000

units (kWh) per kVA of Contract Demand, this being the first year of
operation of Metro Rail project in the State. The method of billing of
minimum charges shall be as given in General Terms and Conditions of High
Tension Tariff.

(c) Time of Day (ToD) Rebate/Surcharge: This rebate/surcharge shall be

applicable as specified in General Terms and Conditions of High Tension
Tariff.

(d) Power Factor Penalty:

i. If the power factor of a consumer falls to 89 percent or below but upto 85

%, penalty will be levied at the rate of one percent of total energy charges
for the month for each one percent fall in the power factor below 90
percent. For determination of power factor, lag only logic shall be used
and no power factor penalty shall be levied if leading power factor is
recorded.

ii. If the power factor of a consumer falls to 84 percent or below, the

consumer shall be levied a penalty of 5% (five percent) plus @ 2% (two
percent) for each one percent fall in his power factor below 85 percent, on

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shall be subject to the condition that penalty on account of power factor

does not exceed 35%.

iii.
Madhya Pradesh Electricity Supply Code, 2021, as amended from time to
time.

Power Factor penalty shall be billed on the basis of energy actually

consumed during the month.

iv. Notwithstanding what has been stated above, if the power factor of a new
connection of the consumer is found to be 89% or less in any month during
the initial 6 (six) months from the date of connection, the consumer shall
be entitled to a maximum period of six months to improve it to not less
than 90% subject to following conditions:

a) This period of six months shall be reckoned from the month in which
the power factor was found for the first time to be 89% or less.

b) In all cases, the consumer will be billed penal charges for power
factor, but in case the consumer maintains the power factor in
subsequent three months (thus in all four months) to not less than
90%, the charges on account of power factor billed during the initial
six months period, shall be withdrawn and credited in next monthly
bills.

c) The facility, as mentioned herein, shall be available not more than

once to new consumer whose power factor is 89% or less at any time
during 6 months from the date of connection. Thereafter, the charges
on account of power factor, if found 89% or less, shall be payable as
by any other consumer.

(e) Other terms and conditions shall be as mentioned in the General Terms and
Conditions of High Tension Tariff.

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GENERAL TERMS AND CONDITIONS OF HIGH-TENSION TARIFF

The following terms and conditions shall be applicable to all HT consumer categories
subject to Specific Terms and Conditions for that category as mentioned in the Tariff
Schedule of respective category:

1.1 The contract demand shall be expressed in whole number only.

1.2 Tariff for Green Energy shall comprise of two elements namely, normal tariff as
applicable to that category of consumer and Green Energy Charges as mentioned in
Clause 1.25 and 1.26 (whichever is applicable) of General Terms and Conditions of
HT Tariff.

1.3 Character of Service: The character of service shall be as per the Madhya Pradesh
Electricity Supply Code, 2021 as amended from time to time.

1.4 Point of Supply:

(a) The power will be supplied to the consumer ordinarily at a single point
for the entire premises.

(b) In case of Railway Traction, the supply at each sub-station shall be

separately metered and charged.

(c) In case of coal mines, the power will be supplied ordinarily at a single
point for the entire premises. The power may, however, be supplied, on the
request of the consumer, at more than one point subject to technical
feasibility. In such cases, metering and billing will be done for each point
of supply separately.

1.5 Determination of Demand: The maximum demand of the supply in each month
shall be four times the largest number of kilovolt ampere hours delivered at the point
of supply during any continuous 15 minutes during the month as per sliding window
principle of measurement of demand.

1.6 Billing demand: The billing demand for the month shall be the actual maximum kVA
demand of the consumer during the month or 90% of the contract demand, whichever
is higher. In case power is availed through open access, the billing demand for the
month shall be the actual maximum kVA demand during the month excluding the
demand availed through open access for the period for which open access is availed or
90% of the contract demand, whichever is higher, subject to the provisions of Madhya
Pradesh Electricity Supply Code, 2021, as amended from time to time.

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The provisions regarding additional charges for excess demand shall be applicable as
per clause 1.16 of these conditions.

Note: The billing demand shall be rounded off to the nearest integer number i.e. the
fraction of 0.5 or above will be rounded off to next integer figure and the fraction of
less than 0.5 shall be ignored.

1.7 Minimum charges shall be billed as follows:

1) The consumer shall be billed for annual minimum charges based on

consumption (kWh) number of units per kVA of contract demand specified for
their category, irrespective of whether any energy is consumed or not during
the year.

2) The consumer shall be billed one twelfth of annual minimum consumption

(kWh) specified for their category each month in case the actual consumption
is less than above mentioned minimum consumption.

3) During the month in which actual cumulative consumption equals or greater

than the annual minimum consumption, no further billing of monthly
minimum consumption shall be done in subsequent months of the financial
year.

4) Tariff minimum consumption shall be adjusted in the month in which

cumulative actual or billed monthly consumption exceeds cumulative monthly
prorated minimum annual consumption. If actual cumulative consumption
does not get fully adjusted in that month, adjustment shall continue to be
provided in subsequent months of the financial year. The following example
illustrates the procedure for monthly billing of consumption where prorated
monthly minimum consumption is 100 kWh based on annual consumption of
1200 kWh.
Actual Cumulative
Higher of Already To be billed in
cumulative minimum
Month 2 and 3 billed in the the month = (4-5)
consumption consumption
(kWh) year (kWh) (kWh)
(kWh) (kWh)
1 2 3 4 5 6
April 95 100 100 0 100
May 215 200 215 100 115
June 315 300 315 215 100
July 395 400 400 315 85
Aug 530 500 530 400 130
Sept 650 600 650 530 120
Oct 725 700 725 650 75
Nov 805 800 805 725 80
Dec 945 900 945 805 140
Jan 1045 1000 1045 945 100

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Actual Cumulative
Higher of Already To be billed in
cumulative minimum
Month 2 and 3 billed in the the month = (4-5)
consumption consumption
(kWh) year (kWh) (kWh)
(kWh) (kWh)
Feb 1135 1100 1135 1045 90
March 1195 1200 1200 1135 65

1.8 Rounding off: All bills will be rounded off to the nearest rupee i.e. up to 49 paisa
shall be ignored and 50 paisa upwards shall be rounded off to next Rupee.

Incentive/ Rebate / penalties

1.9 Power Factor Incentive:

Power factor incentive shall be payable as follows:

Percentage incentive payable on billed

Power Factor energy charges on the basis of energy
actually consumed
96% 1.0 (one percent)
97% 2.0 (two percent)
98% 3.0 (three percent)
99% 5.0 (five percent)
100 % 7.0 (seven percent)

Madhya Pradesh Electricity Supply Code, 2021, as amended from time to

time.

1.10 Load factor calculation

1) The Load Factor shall be calculated as per the following formula:

Monthly consumption X 100

Load Factor (%) = ----------------------------------------------------------------------------
No. of hours in the billing month X Demand (KVA) X PF

i. Monthly consumption shall be units (kWh) consumed in the month excluding

those received from sources other than Licensee.
ii. No. of Hours in billing month shall exclude period of scheduled outages in
hours.
iii. Demand shall be maximum demand recorded or contract demand whichever is
higher.
iv. Power factor shall be 0.9 or actual monthly power factor whichever is higher

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Note: The load factor (%) shall be rounded off to the nearest lower integer. In case
the consumer is getting power through open access, units set off from other sources,
the net energy (after deducting units set off from other sources, from the consumed
units) billed to consumer shall only be taken for the purpose of working out load
factor. The billing month shall be the period in number of days between the two
consecutive dates of meter readings taken for the purpose of billing to the consumer.

1.11 Incentive for advance payment: For advance payment made before commencement
of consumption period for which bill is prepared, an incentive at one twelfth of annual
interest rate in percentage applicable on working capital shall be given on the amount
(excluding security deposit), which remains with the Distribution Licensee at the end
of billing month. However, such amount shall be credited to the account of the
consumer after adjusting any amount payable to the Distribution Licensee

Explanation:- Rate of Interest on working capital shall be equal to the Base Rate as
on 1st April of FY 2025-26 plus 350 basis points.

1.12 Rebate for online bill payment: Rebate of 0.5% on the total bill amount maximum
up to Rs 1000 will be applicable for making online payment of bill.

1.13 Prompt payment incentive: An incentive for prompt payment @0.25% of bill
amount (excluding, security deposit, meter rent and Government levies viz. Electricity
Duty and Cess) shall be given in case the payment is made at least 7 days in advance
of the due date of payment where the current month billing amount is equal to or
greater than Rs. One Lakh. The consumers in arrears shall not be entitled for this
incentive.

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1.14 Time of Day (ToD) Rebate/Surcharge: This rebate/surcharge shall be applicable to

HV consumer categories (except HV-8: E- Vehicle / E-Rickshaws Charging Stations
for which applicability of ToD rebate/surcharge is specifically mentioned in specific
terms and conditions of that category) on energy charges according to the period of
consumption during different periods of the day as per following table:

Consumer
Sr. Peak / Off-peak Rebate on energy charges on energy
Tariff
No Period consumed during the corresponding period
Category
Peak hours (6 AM to Surcharge of 20% on normal rate of energy
HV-2: Coal 9 AM and 5 PM to charge shall be applicable for energy
Mines, HV-3: 10 PM) consumed during this period.
Industrial, Non- Rebate of 20% on normal rate of energy
Off peak /Solar hours
Industrial and charge shall be applicable for energy
(9 AM to 5 PM)
Shopping consumed during this period.
Malls, HV-4: For
Rebate of 10% on normal rate of energy
Seasonal, HV- Months
1. charge shall be applicable for energy
5: Irrigation, Off June to
consumed during this period.
Public Water peak September
Works and hours For
Other than (10 PM Months
Rebate of 7.50% on normal rate of energy
Agricultural to 6 AM April to
charge shall be applicable for energy
and HV 9: next May and
consumed during this period.
Metro Rail day) October to
March
Peak hours (6 AM to Surcharge of 10% on normal rate of energy
9 AM and 5 PM to charge shall be applicable for energy
10 PM) consumed during this period.
HV-6: Bulk Rebate of 20% on normal rate of energy
Off peak /Solar hours
2. Residential charge shall be applicable for energy
(9 AM to 5 PM)
Users consumed during this period.
Off peak hours Normal rate of energy charge shall be
(10 PM to 6 AM next applicable for energy consumed during this
day) period.
Note:
1. ToD rebate and surcharge shall not be applicable on Fixed charges.
2. The above mentioned off-peak period and peak period shall also be applicable
for the purpose of banking as per the provision of Madhya Pradesh Electricity
Regulatory Commission (Methodology for determination of Open Access
charges and Banking charges for Green Energy Open Access consumers)
Regulations, 2023 and amendments thereof.
3. Time of Day (ToD) Rebate/Surcharge shall not be applicable to HV-1:
Railway Traction and HV-7:Sychronization pf power for Generators
connected to the Grid consumer categories.

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1.15 Power Factor Penalty (For consumers other than HV-1: Railway Traction and
HV-9: Metro Rail)

(i) If the power factor of the consumer falls to 89% or below, the consumer shall
be levied a penalty @ 1% (one percent), for each one percent fall in his power

(ii) If the power factor of the consumer falls to 84% or below, the consumer shall
be levied a penalty of 5% (five percent) plus @ 2% (two percent) for each one
percent fall in his power factor below 85 percent on the total amount of bill

condition that penalty on account of power factor does not exceed 35%.

(iii) Should the power factor fall to below 69% or below, the Distribution Licensee

to improve the same to the satisfaction of the Distribution Licensee. This is,
however, without prejudice to the levy of penalty charges for power factor in
the event of supply not being disconnected.

(iv)
Madhya Pradesh Electricity Supply Code, 2021, as amended from time to
time.

Power Factor penalty shall be billed on the basis of energy actually consumed
during the month.

(v) Notwithstanding what has been stated above, if the power factor of a new
consumer is found to be 89% or less in any month during the initial 6 (six)
months from the date of connection, the consumer shall be entitled to a
maximum period of six months to improve it to not less than 90% subject to
following conditions:

a) This period of six months shall be reckoned from the month following the
month in which the power factor was found for the first time to be 89% or
less.

b) In all cases, the consumer will be billed the penal charges for power
factor, but in case the consumer maintains the power factor in subsequent
three months (thus in all four months) to not less than 90%, the charges on
account of power factor billed during the initial six months period, shall
be withdrawn and credited in next monthly bills.

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c) The facility, as mentioned herein, shall be available not more than once to
new consumer whose power factor is 89% or less in any month during 6
months from the date of connection. Thereafter, the charges on account of
power factor, if found 89% or less, shall be payable as applicable to any
other consumer.

1.16 Additional Charges for excess demand

i. The consumer shall at all times restrict their actual maximum demand
within the contract demand. In case the actual maximum demand in any
month exceeds 120% of the contract demand, the tariffs given in various
schedules shall apply to the extent of the 120% of the contract demand
only. The consumer shall be charged for excess demand computed as
difference of recorded maximum demand and 120% of contract demand on
fixed charges and while doing so, the other terms and conditions of tariff,
if any, shall also be applicable on the said excess demand. The excess
demand so computed, if any, in any month shall be charged at the
following rates from all consumers except Railway Traction.

ii. Energy charges for excess demand: No extra charges are applicable on
the energy charges due to the excess demand.

iii. Fixed charges for excess demand: - These charges shall be billed as per
following:

1. Fixed charges for excess demand when the recorded maximum

demand is up to 130% of the contract demand: Fixed charges for
excess demand over and above the 120 % of contract demand shall be
charged at 1.3 times the normal fixed charges.

2. Fixed charges for excess demand when the recorded maximum

demand exceeds 130% of contract demand: In addition to fixed
charges in 1 above, recorded demand over and above 130 % of the
contract demand shall be charged at 2 times the normal fixed charges.

Example for fixed charges billing for excess demand: If the contract
demand of a consumer is 100 kVA and the maximum demand recorded in
the billing month is 140 kVA, the consumer shall be billed towards fixed
charges as under:-

a) Up to 120 kVA at normal tariff.

b) Above 120 kVA up to 130 kVA i.e. for 10 kVA at 1.3 times the
normal tariff.

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c) Above 130 kVA up to 140 kVA i.e. for 10 kVA at 2 times the
normal tariff.

iv. The excess demand computed in any month will be charged along with the
monthly bill and shall be payable by the consumer.

v. The billing of excess demand at higher tariff is without prejudice to the

provisions contained in the Madhya Pradesh Electricity Supply Code, 2021

as amended from time to time.

1.17 Delayed Payment Surcharge: Surcharge at the rate of 1.25 % per month or part
thereof on the amount outstanding (including arrears) will be payable if the bills are
not paid up to due date. The part of a month will be reckoned as full month for the
purpose of calculation of delayed payment surcharge. The delayed payment surcharge
will not be applicable after supply to the consumer is permanently disconnected.
However, for the temporary connection, if any amount is outstanding after
disconnection, Delayed Payment Surcharge shall be applicable as per Madhya
Pradesh Electricity Supply Code, 2021 as amended from time to time at the rate of
1.25% per month or part thereof.

1.18 All the rebates/incentives shall be calculated on amount excluding Government

Subsidy.

1.19 Service Charge for Dishonoured Cheques: In case the cheque(s) presented by the
consumer are dishonoured, a service charge at the rate of Rs. 1000/- plus applicable
GST per cheque shall be levied in addition to delayed payment surcharge as per rules.

accordance with any other applicable law.

1.20 Temporary supply at HT: The character of temporary supply shall be as defined in
the M.P. Electricity Supply Code, 2021 as amended from time to time. If any
consumer requires temporary supply then it shall be treated as separate service and
charged subject to the following conditions.

(a) Fixed Charges and Energy Charges shall be charged at 1.25 times the normal
tariff. The fixed charges shall be recovered for the number of days for which
the connection is availed during the month by prorating the monthly fixed
charges. Month shall be considered as the number of total days in that calendar
month.

(b) The consumer shall ensure minimum consumption (kWh) as applicable to the
permanent consumers on pro-rata based on number of days as detailed below:

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Annual minimum consumption as applicable to

permanent supply X No. of days of temporary
Minimum consumption connection
for supply for = ----------------------------------------------------------
temporary period No. of days in the year

(c) The billing demand shall be the demand requisitioned by the consumer or the
highest monthly maximum demand during the period of supply commencing
from the month of connection ending with the billing month, whichever is
higher. For example:

Month Recorded Maximum Billing Demand

Demand (kVA) (kVA)
April 100 100
May 90 100
June 80 100
July 110 110
August 100 110
September 80 110
October 90 110
November 92 110
December 95 110
January 120 120
February 90 120
March 80 120

(d) The consumer shall pay the estimated charges in advance, before serving the
Temporary Connection subject to replenishment from time to time and
adjustment as per final bill after disconnection. No interest shall be given on
such advance payment.

(e) Connection and Disconnection Charges shall also be paid.

(f) In case existing HT consumer requires temporary supply for the purpose of
addition and/or alteration within the premises of existing HT connection, then
the consumer is allowed to avail the same through its existing permanent
connection to the extent of its Contract Demand and such consumer shall be
billed at applicable tariff for permanent connection. Excess demand, if any,
shall be treated as per the provisions in clause 1.16 above.

(g) Power factor incentives/penalties and the condition for Time of Day rebate
shall be applicable at the same rate as for permanent connection.

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Other Terms and Conditions:

1.21 The existing 11 kV consumer with contract demand exceeding 300 kVA who want to
continue to avail supply at 11 kV at his request, shall be required to pay additional
charge at 3 %. This additional charge of 3% shall be applicable for enhanced
maximum demand recorded for fixed charges and incremental units proportionate to
enhanced maximum demand recorded for energy charges.

1.22 The existing 33 kV consumer with contract demand exceeding 10,000 kVA who want
to continue to avail supply at 33 kV at his request, shall be required to pay additional
charge at 2%. This additional charge of 2% shall be applicable for enhanced
maximum demand recorded for fixed charges and incremental units proportionate to
enhanced maximum demand recorded for energy charges.

1.23 The existing 132 kV consumer with contract demand exceeding 50,000 kVA who
want to continue to avail supply at 132 kV at his request, shall be required to pay
additional charge at 1%. This additional charge of 1% shall be applicable for
enhanced maximum demand recorded for fixed charges and incremental units
proportionate to enhanced maximum demand recorded for energy charges.

1.24 No Metering Charges shall be levied.

1.25 Consumers availing Green Energy from Distribution Licensee only for the purpose of
reducing their carbon footprint and seeking Certification to this effect shall be
required to pay Green Energy Charges at the rate of Rs. 0.53/kWh and such charges
shall be applicable over and above the normal tariff for that category of consumers.
This facility shall be available to consumers who requisition any quantum of power
upto 100% of their monthly consumption for availing power from RE sources.
Further, such consumers may avail Green Energy for any number of days in a billing
month.

1.26 The Consumers availing green energy from Distribution Licensee in accordance with
provisions of MPERC (Co-generation and generation of electricity from Renewable
sources of energy) Regulations, 2021 and amendments thereof, shall be required to
pay Green Energy Charges at Rs. 0.18/ kWh for Wind, Rs. 3/ kWh for HPO and Rs.
0.74/ kWh for Other, which shall be over and above the normal tariff of respective
consumer category as per this Tariff Order.

1.27 Standby Charges:- Standby Charges for the purpose of Madhya Pradesh Electricity
Regulatory Commission (Methodology for determination of Open Access charges and
Banking charges for Green Energy Open Access consumers) Regulations, 2023 as
amended from time to time, shall be 0.25 times of the tariff applicable to the
consumer availing Green Energy Open Access, which shall be over and above the
normal tariff of the respective consumer category.

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1.28 The accounting and settlement for consumers availing net metering/group net
metering /gross net metering/virtual net metering facility shall be as per Madhya
Pradesh Electricity Regulatory Commission (Grid Interactive Renewable Energy
System and Related Matters) Regulations, 2024 as amended from time to time.

1.29 The tariff does not include any tax or duty, etc. on electrical energy that may be
payable at any time in accordance with any law then in force. Such charges, if any,
shall be payable by the consumer in addition to the tariff charges.

1.30 No changes in the tariff or the tariff structure including minimum charges for any
category of consumer are permitted except with prior written permission of the
Commission. Any order without such written permission of the Commission will be
treated as null and void and also shall be liable for action under relevant provisions of
the Electricity Act, 2003.

1.31 In case a consumer, at his/her request, avails supply at a voltage higher than the
standard supply voltage as specified under relevant category, he/she shall be billed at
the rates applicable for actually availed supply voltage and no extra charges shall be
levied on account of higher voltage.

1.32 All consumers to whom fixed charges are applicable are required to pay fixed charges
in each month irrespective of whether any energy is consumed or not.

1.33 If any difficulty arises in giving effect to any of the provisions of this order, the
Commission may, by general or special order, direct the Licensees to do or undertake
things, which in the opinion of the Commission is necessary or expedient for the
purpose of removing the difficulties.

1.34 All conditions prescribed herein shall be applicable notwithstanding if any contrary
provisions, exist in the agreement entered into by the consumer with the licensee.

1.35 Wherever, there is variation in general terms & conditions and specific terms &

1.36 conditions given for any particular category, the specific terms and conditions shall
prevail for that category.

1.37 In case any dispute arises regarding interpretation of this tariff order and/or
applicability of this tariff, the decision of the Commission shall be final and binding.
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