Sangeetha Anniversary Month – FAQ

General Campaign Info

Offers & Deals

Q1. What is the Welcome Offer?

A: All customers get Free 50 GB AI Cloud Storage:

 Jio users: Unlimited Free - access to the AI Cloud Storage.

 Non-Jio users: 3-month free trial

Includes: AI Tools, Auto Share, Digi Locker – Valued at ₹900/year.

Q2. What are Additional features?

A. Free AI Tools - AI-Powered Features:

 AI Photo Play: Transform photos with various styles and themes.

 Memories: AI-generated photo collections based on dates, events, and locations.
 AI Scanner: Turn scanned documents into searchable digital copies.
 AI Search: Search for photos by what's in them.
B. Instant Auto Share - EasyShare: Easily share files with others.

C. Inbuilt Digi locker - Secure storage for important digital documents.

The platform is also integrated with DigiLocker, making it easy to download and access all your
government-issued documents and certificates in one place.

Q3. What are the TWS Earbuds Offers?

A: With smartphone purchases, you get:

 Below ₹40,000: Free TWS + 12-month damage protection & 12 months assured buyback
(70% replacement cost)

 Above ₹40,000: Free TWS + 24-month damage protection & 24 months assured buyback
(Excludes Apple & OnePlus)

 Apple & OnePlus: Free TWS + 12-month damage protection

What if customers buys Smartphone + TWS offer will still customers gets ₹5001 Coupon?
A: Yes

Q4. What are the invoice templates for the offer tagging?

 AOI 1: 5000 coupon redemption + Damage Protection

AOI 2: Inbase TWS + Damage Protection
AOI 3: Cashify exchange bonus

SBI Card Offer Campaign via Pine Labs Terminals

Q5. What is the offer?

Eligible SBI Credit Cardholders can avail:

 5% Instant Discount up to Rs. 2,500 on EMI transactions

 Flat Rs. 1,250 discount on Non-EMI transactions

Offer applicable only on Pine Labs terminals.

Q6. What are the minimum transaction amounts to avail the offer?

 EMI Transactions: Minimum transaction of Rs. 15,000

 Non-EMI Transactions: Minimum transaction of Rs. 30,000

Q7. What is the maximum discount per card?

 Each cardholder can avail a maximum discount of Rs. 3,750 (Rs. 2,500 on EMI + Rs. 1,250 on
Non-EMI).

Q8. What is the validity period of the offer?

 Tentative Validity: 31st May 2025 to 6th July 2025

 Total Campaign Duration: 37 Days

Q9. What is the velocity cap on transactions?

 Each card is eligible for the discount only once on EMI and once on Non-EMI
transactions during the campaign.

Q10. Which cards are not eligible for the offer?

The offer is not applicable on the following card types:

 SBI Corporate Card

 SBI Paytm Card

 SBI Cashback Card

 Rupay Credit Card transactions via UPI

Note: If any ineligible card is provided a discount by error, the Partner will bear the cost.

Q11. What if the phone’s price drops after I buy it?

A: You get up to ₹10,000 cashback if the price drops within 30 days of purchase.
Q12. What happens if price drops which bought with 5k coupon?

A. Customer gets the difference in his Sangeetha Wallet and can redeem for any product across
Sangeetha Stores. [if the Price drop value is 2000 and the Coupon value is 1500 (-GST), The
customer gets 500]

Q13. What if my phone gets damaged?

A: You can replace it with 70% off the new price within 12 months.

12 Months Damage Protection ₹ 499- & 24-Months Damage Protection ₹ 1999.

Coupons & Incentives

Q14. How do walk-in rewards work?

A: Just walking in gets you a ₹2500 coupon X 2 coupons (or 5% of MOP, whichever is lower) –
redeemable on all products. No purchase needed.

Finance & Subscriptions

Q15. Are there EMI options available?

A: Yes, financing through NBFCs like IDFC, HDB, Bajaj & TVS is available.

IDFC Cashback Offer

Q16. Who is eligible for IDFC offer?

To be eligible:

 The asset cost must be ₹20,000 or more.

 The customer must be:

o An Existing customer,

o Have an active credit card reflecting on the credit bureau, or

o Have a Competition Card showing on the bureau.

 The loan must be a Paper Finance transaction.

 Applicable only for gross tenure of 10 months or more.

 The transaction must occur at stores with an IDFC personnel presence.

Q17. How is the cashback calculated?

 Cashback is calculated on the net loan amount:

o Slab 1: Max 2.5%

o Slab 2: Max 1.5%

 o Slab 3: Max 1.33%

o Slab 4: Max 2%

 Cashback will be processed after deducting a ₹99 processing fee.

 What are the cashback usage terms?

 Cashback is valid for 6 months from the credit date.

 It must be used for loan adjustment only in your next purchase.
 It cannot be:
o Redeemed in parts
o Adjusted against down payment, margin money, or other charges
o Used if net loan amount post-redemption is less than ₹5,000
 Redemption is subject to loan eligibility at the time of next purchase.

Bajaj Finserv Cashback Offer

Q18. What is the validity period of the cashback offer?

 The close loop cashback will run from 31st May to 15th June 2025.

Q19. Where can the cashback be used?

 Regular Cashback: Redeemable only at Sangeetha Mobiles stores using the Sangeetha-
Bajaj Pay QR Code.

Q20. How will the cashback be issued?

 Cashback will be provided as a digital merchant gift card (Sangeetha-Bajaj Pay Gift Card)
credited to the customer’s Bajaj Finserv Wallet.

 The gift card can only be used at Sangeetha Mobiles stores.

Q21. What is the validity of the gift card?

 The Sangeetha-Bajaj Pay Gift Card will be valid until 31st October 2025,
encouraging customers to revisit before Diwali.

Q22. When is the cashback visible and fulfilled?

 Cashback voucher will be visible upon DO issuance.

 Fulfilment of cashback will be done post loan disbursement.

Q23. Can this cashback be combined with any other schemes?

 No. This cashback cannot be clubbed with the "1 EMI Off" scheme for applicable asset
categories.

Q24. When is the cashback visible and fulfilled?

 Cashback voucher will be visible upon DO issuance.

 Fulfilment of cashback will be done post loan disbursement.
HDBFS Cashback Offer
Q25. What is the offer?

 Customers purchasing consumer durables or smartphones through eligible finance

schemes can receive flat cashback of ₹1,100 or ₹2,100, based on the loan amount.

Q26. What are the applicable loan amounts and corresponding cashback?

Cashback
Loan Amount (₹)
(₹)

10,000 – 34,999 ₹ 1,100

35,000 & above ₹ 2,100

Q27. Who is eligible for this offer?

The offer is valid for:

 Existing customers with Aadhar card

 Customers with an active credit card

 Customers holding a competition card

Q28. What schemes are eligible?

 The offer is applicable only on Tie-up Finance Schemes.

Q29. Is there any fee deducted from the cashback?

Yes. A Cashback Convenience Fee will be deducted:

 ₹200 for loan amounts up to ₹49,999

 ₹300 for loan amounts of ₹50,000 and above

This fee will be deducted from the cashback amount.

Q30. What documentation is required to validate eligibility?

a. For HDB Aabhar Card Customers:

 Upload a scanned image of the original HDB Aabhar card in GNG (Go-No-Go)
with the promo code.
 Cashback
Loan Amount (₹)
(₹)

TVS Cashback Offer

Q31. What products are eligible for the offer?

 The offer applies to the following product categories:

 TVs
 Washing Machines (WAM)
 Air Conditioners (AC)
 Refrigerators (REF)
 Laptops
 Mobile Phones
Q32. Who is eligible for the offer?

 Customers with a valid CIBIL score

 Existing TVS Credit customers

Q33. What is the maximum cashback a customer can get?

 Customers can receive up to ₹5,000 cashback, depending on the product and loan amount.

Q334. What type of offer is this?

 Flat 10% Cashback offer (subject to maximum limits as above)

 Additional ₹10,000 assured voucher across all eligible slabs

Q35. Do I get any OTT subscriptions?

A: Yes, every smartphone purchase includes a 1-month Sangeetha Watcho subscription, giving
access to:

 Disney+ Hotstar, Zee5, SonyLIV, Sun NXT, and more (Valued over ₹1000)
Incentives
Q36. Are there sales incentives for staff?
A: Yes, incentives include:

 Daily: 0.5% of daily sales (criteria-based)

 Weekly: 1% on achieving targets

On Value of All Products including SP,CD, Gadgets, Accessories & VAS)

● Daily Incentives: 0.5 % of that day’s sales.

● * Minimum criteria [Max of March , April & May/ Per Day]

● Weekly Incentives: 1 % of weekly sales on Target achievement

Weekly Target Achieved (%) Weekly Incentive (%)

<70 % 0%

70-80 % 0.25 %

80-90 % 0.50 %

90-99 % 0.75 %

100 % 1%

Q37. When does the campaign end?

A: The campaign ends on 6th July. No extensions will be provided. Should come in the last