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6.2 Consumer Test

The document provides an overview of food sensory science and evaluation, detailing various testing methods such as laboratory tests, central location tests (CLT), and home-use tests (HUT). It discusses the advantages and disadvantages of each method, emphasizing the importance of consumer preferences in product success. Additionally, it highlights the role of sensory science in understanding consumer likes and dislikes to enhance product appeal.

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0% found this document useful (0 votes)
31 views21 pages

6.2 Consumer Test

The document provides an overview of food sensory science and evaluation, detailing various testing methods such as laboratory tests, central location tests (CLT), and home-use tests (HUT). It discusses the advantages and disadvantages of each method, emphasizing the importance of consumer preferences in product success. Additionally, it highlights the role of sensory science in understanding consumer likes and dislikes to enhance product appeal.

Uploaded by

huyentham1976
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Contents

• Food sensory science and evaluation: An overview


• Food sensory science:
• Physiological and Psychological Foundations of Sensory Function
• General requirements in Food Sensory evaluation
• Panelists selection
• Sensory panel
• Sensory evaluation: organization and operation
• Sensory evaluation: Discrimination testing
• Sensory evaluation: Descriptive analysis
• Sensory evaluation: Effective testing
• Data analysis in food sensory evaluation
• Determination of shelf life by sensory evaluation
Consumer Test Methods

By test location
Consumer Test

• Laboratory Tests
• Central Location Test (CLT)
• Special types of CLT: Mobile lab, cart
• Home-Use Test (HUT
Laboratory Tests

• Most frequently used test


• Responses per product: at least 50
• Product number per sitting: 2-5
Laboratory Tests
• Advantages
✓ Convenient location
✓ Laboratory Test
✓ Controlled conditions
✓ Rapid feedback

• Disadvantages
✓ Familiarity with product
✓ Limited information
Central Location Test, CLT

• The most frequently used consumer tests


especially by those conducting Central
Location Test (CLT) market research
Central Location Test, CLT

• Conducted in shopping mall or location accessible


to public
• Consumers: pre-recruited or intercepted
• 100 or more responses per product
• 1- 4 products
Central Location Test, CLT
• Advantages
✓ Large number of respondents
✓ No employees used only “real” consumers
• Disadvantages
✓ Limited resources
✓ Limited controls
✓ Limited tasks performed
✓ Limited food preparation facilities
Special Types of Customer
Location Test
• The method that bring the advantages of both the
laboratory test and the central location test in one test.

• The use of a mobile laboratory provides facilities for


sample preparation and testing that can be
environmentally controlled much like a permanent
laboratory facility, yet provide the numbers and
diversity of consumers that can be intercepted at a
central location.
Special Types of Customer
Location Test

• Participants are usually recruited through


intercepts made at the location where the mobile
laboratory is parked.

• The test is usually run by sensory staff


Special Types of Customer
Location Test

• Advantages
✓ Large number of respondents
✓ No employees used, only “real” consumers
✓ The sample preparation and testing facilities may
allow better control of the testing than many central
location test facilities have to offer.
Special Types of Customer
Location Test

• Disadvantages
✓ The expense of the purchase and maintenance of
the laboratory
✓ Logistical arrangements have to be made prior to
the test for parking and use of power plug-ins
✓ Not all types of food can be tested in mobile lab.
Colmar Brunton's 12.5 m long,
mobile research bus
Home-Use Test, HUT
• Referred to as home placement or in-home placement
tests.

• Require that the test be conducted in the participants’


own homes.

• They provide testing conditions that are not


researcher-controlled, thereby could yield the most
variable results.
Home-Use Test, HUT

• Use consumers or employees

• Responses per product


 depends on product

• Test preference, acceptance or performance

• Samples are tested under normal use conditions.


Home-Use Test, HUT

• Advantages
❖ actual use conditions
❖ responses of entire household
❖ marketing information can be obtained
Home-Use Test, HUT

• Disadvantages
✓ Little or no control
✓ Cost
✓ Greater “non-response” rates
✓ Time consuming
Reference
• “Sensory science is increasingly seen as providing
the tools to understand those product
characteristics important in determining
consumer likes and dislikes”
“No matter how excellent a product is, from the
objective view of a scientist focusing on nutrition,
safety, stability and apparent functionality, a
product is not successful if it does not please the
consumer sufficiently to make him or her buy it”
(Karel, 2000)

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