SAP Commerce Cloud Business User

(C_C4H320_34)
1. In which user interface do you create a new variant of an existing base
product? Note: There are 2 correct answers to this question.
A. Backoffice Product Cockpit
B. hybris Administration Console (HAC)
C. SmartEdit
D. Backoffice Administration Cockpit
Answers A D
2. You want to add changeable product attributes that are NOT used in the
business logic. How would you do this?
A. By customizing the standard type system
B. By creating product categories and feature lists
C. By creating classifying categories and feature lists
D. By extending the type system
Answers C

3. You want to feature a page on your storefront that can only be viewed by a
special user group. What SAP Commerce Cloud user interface do you use to do
this?
A. Backoffice Product Cockpit
B. Backoffice Adaptive Search Perspective
C. SmartEdit
D. Backoffice Sales Organization Perspective

Answers C

4. How can you configure personalized versions of a webstore for two different
user groups using personalization based on SmartEdit? Note: There are 2
correct answers to this question.
A. Create two customizations that use the same target group but separate sets of
storefront changes.
B. Create one customization and one target group with two sets of storefront changes.
C. Create one customization with two target groups and two sets of storefront changes.
D. Create two customizations, each with its own target group and storefront changes.

Answers C D
5. What do you need to know about search profiles? Note: There are 2 correct
answers to this question.
A. Search profiles are catalog aware.
B. A single search profile can have different configurations.
C. A search profile can contain only one boost rule.
D. Search profiles can be configured in SmartEdit.

Answers A B
6. You are conducting a project plan for Media Management with SAP Commerce
Cloud. Where can media be stored? Note: There are 2 correct answers to this
question.
A. There is an OOTB media storage strategy that uses Microsoft Azure storage.
B. You CANNOT customize your own media storage strategy because of security
constraint in SAP Commerce Cloud.
C. On the local server directly but only if you plan technical customization because this is
not supported out-of-the-box (OOTB).
D. There is an OOTB media storage strategy that uses Amazon Web Services (AWS).

Answers A D
7. You are creating a new PriceRow. What information can you specify? Note:
There are 3 correct answers to this question.
A. Channel
B. Country
C. Website
D. Date range
E. Scale

Answers A D E
8. In SAP Commerce, if multiple PriceRows match a price request, which
PriceRow has priority?
A. The PriceRow with NO specific product but with a specific customer.
B. The PriceRow with NO specific product or customer.
C. The PriceRow for a specific product group and customer group.
D. The PriceRow for a specific product and specific customer.

Answers D
9. You are using SAP Commerce Cloud in the Public Cloud to configure a project.
Which of the following environments are available out-of-the-box? Note: There
are 3 correct answers to this question.
A. Staging
B. Test
C. Development
D. Production
E. Preproduction

Answers A C D
10. You have been asked to import some data using ImpEx scripts that create user
interface components on a storefront. What tool would you use to execute the
ImpEx scripts?
A. Backoffice
B. Order Fulfillment Cockpit
C. SmartEdit
D. Product Cockpit

Answers A
11. What out-of-the-box features of SAP Commerce can you use to import product
data? Note: There are 3 correct answers to this question.
A. SmartEdit
B. SAP Process Integration
C. Hot Folders
D. ImpEx
E. SAP Integration APIs

Answers C D E

12. You are constructing your SAP Commerce Cloud centered environment. You
want to use containerization to separately deploy the applications. Which of the
following applications can you use? Note: There are 3 correct answers.
A. Order Management Services module
B. Product Content Management module
C. Solr server(s)
D. Database
E. Load balancer with web servers

Answers C D E
13. You are administering the validation framework. What can you use the
Backoffice Administration Cockpit for? Note: There are 2 correct answers to
this question.
A. Create a new constraint type.
B. Reload constraints into the validation engine.
C. View all constraints in the system.
D. Create a constraint method.

Answers B C
14. How does SAP Commerce arrange its product and category data?
A. Categories can contain other categories and/or products.
B. All categories must have at least one supercategory.
C. Each product must be associated with only one category.
D. A product is duplicated when it is associated with a new category.

Answers A

15. What can you do with the Collaboration Center in Backoffice? Note: There are 3
correct answers to this question.
A. Assign the user to the Visible for Principal group
B. Create a new workflow template
C. Start a workflow by dropping items into the collaboration center
D. Work on a specific task assigned by a workflow
E. Monitor a workflow by seeing the finished and current steps

Answers C D E
16. You are using the Integration API module. What can you use the Integration UI
Tool in Backoffice for? Note: There are 2 correct answers to this question.
A. Manage the structure of the integration objects
B. Reload the integration API engine to make the changes effective
C. Change the EDMX data in the EDMX editor directly for simple integration requirement
D. Monitor the inbound or outbound integration object requests

Answers A D
17. Which of the following is a valid use case for product variants?
A. The product manager defines new product attributes based on the product’s location
in the category hierarchy.
B. The customer selects each component of a bundle from a list of available products.
C. The product manager defines a localized variation of a product for each country-
specific Web site.
D. The customer selects the fabric of a product being added to the cart.

Answers D
18. What can you do in the Basic Edit mode of SmartEdit? Note: There are 3 correct
answers to this question.
A. Add components to a page
B. Add or edit component restrictions Save or recall a version
C. Move components within a page
D. Synchronize a page or a component in a page

Answers A D E
19. What checkout features does SAP Commerce Cloud support out of the box?
Note: There are 3 correct answers to this question.
A. Additional validation options in the Backoffice Administration Cockpit
B. A temporary user account is created and mapped to the session cart during Guest
Checkout
C. Regular step-by-step checkout used by either customers or ASM agents
D. Express checkout with previously saved values from the customer account
E. Customizable checkout steps configurable in Assisted Services Mode (ASM)

Answers B C D
20. What can you do with SmartEdit? Note: There are 2 correct answers to this
question.
A. Embed JavaScript code
B. Edit CSS files
C. Modify navigation nodes
D. Clone web pages

Answers C D

21. SAP Commerce Cloud includes the integration API module as one of the most
important interfaces for data integration. What should you consider when you
are planning to use the integration API module? Note: There are 2 correct
answers to this question.
A. You can define the integration objects and their payloads for easy mapping in a SOAP
application.
B. You can define the integration objects and their payloads for easy mapping in an
OData application.
C. You can configure the integration objects and they will become effective after a
simplified redeployment of the server.
D. You can configure the integration objects in run time without restarting or recompiling
the server.

Answers B D
22. How do you add a property to a set of products? Note: There are 2 correct
answers to this question.
A. Create a new facet and include the new required property.
B. Create a sub type of the product item type and include the new required property.
C. Create a new classification category and feature, and assign it to a catalog category.
D. Create a new catalog version and include all products with the new required property.

Answers C D
23. What are the advantages of designing your catalog with one master catalog and
multiple downstream catalogs? Note: There are 2 correct answers to this
question.
A. Performance is optimized for a large number of regions.
B. Products can be defined for a specific region.
C. Search engine indexing can be done more efficiently.
D. Different regions can have different category hierarchies.

Answers A D

24. In SmartEdit, which of the following objects can you perform synchronization
on? Note: There are 3 correct answers to this question.
A. A CMS restriction
B. A content slot
C. A page
D. A page template
E. A CMS Component

Answers B C E
25. Which features are exclusively supported by Business-to- Business (B2B)
accelerator? Note: There are 3 correct answers to this question.
A. Order approval processes
B. Bundling promotions
C. PunchOut support
D. Product search
E. Future stock availability

Answers A C E

26. You are using Microsoft Excel to export product data directly from the
Backoffice Product Cockpit. Which of the following options are available to
you? Note: There are 2 answers to this question.
A. You can deselect any attribute in the list of the to be exported attributes.
B. You can select the attributes one-by-one and add them into the list of the to be
exported attributes.
C. Common classification attributes (that belong to the selected products) can be
exported directly.
D. Classification attributes that only belong to some selected products can also be
exported, if they are selected.

Answers A C
27. Which of the following solutions can be used to integrate third- party systems
with SAP Commerce? Note: There are 2 correct answers to this question.
A. Backoffice Product Content Management
B. RESTful WebServices
C. SAP Integration APIs
D. Administration console (hac) of SAP Commerce

Answers B C
28. Your customer wants a holistic view of end user activity on an SAP Commerce
storefront. Which SAP solution integration can fulfill this requirement? Note:
There are 2 correct answers to this question.
A. SAP Jam Communities
B. SAP Service Cloud
C. SAP Customer Data Cloud
D. SAP Marketing Cloud

Answers C D

29. Which calculations are performed by the SAP Commerce price factory? Note :
There are 3 correct answers to this question.
A. Discount calculation
B. Price calculation
C. Coupon calculation
D. Promotion calculation
E. Tax calculation

Answers A B E
30. Who can start price negotiations?
A. Buyers or the merchantIs sales representatives
B. Customer Support agents only
C. The merchantIs sales representatives and Customer Support agents only
D. Buyers only

Answers D
31. You want to ensure that only the authorized back-end users can manage prices
in the Backoffice Administration Cockpit. What can you use to achieve this?
A. Virtual Private Network (VPN) and firewall rules
B. Restrictions or personalization rules
C. Type-based access rights
D. Spring security XML configuration

Answers C
32. Which of the following descriptions would you use to best describe SAP
Upscale Commerce? Note: There are 2 correct answers to this question.
A. It is a microservices commerce platform that can be adapted to meet specific
requirements.
B. It is a Software as a Service (SaaS) solution for B2C commerce scenarios only.
C. Developer teams can create new extensions to extend SAP Upscale CommerceIs
functions.
D. It is a SaaS solution for B2C/B2B commerce scenarios.

Answers A B
33. In the standard SAP Commerce accelerators, what are the CMS navigation
nodes used for? Note: There are 2 correct answers to this question.
A. To provide a hierarchical structure in the navigation bar
B. To configure links used in the navigation bar
C. To filter for different colors of products
D. To configure the checkout navigation page flow

Answers A B
34. What are the key tasks of a Business-to-Business (B2B) administrator? Note:
There are 3 correct answers to this question.
A. Manage cost centers and budgets
B. Manage shipping addresses
C. Approve negotiated prices of commerce quotes
D. Define structure of the customer organization
E. Approve orders that exceed cost center limit

Answers A B D

35. In the context of Fraud Detection, which of the following Symptoms are
supported out-of-the-box in SAP Commerce Cloud? Note: There are 2 correct
answers to this question.
A. Different Addresses Symptom
B. First Time Order Symptom
C. Proper Authorization Symptom
D. Unusual Behavior Symptom

Answers A B
36. You are creating a customization in SmartEdit. What can you use this for? Note:
There are 2 correct answers to this question.
A. Personalize the appearance of a page based on user segments.
B. Create and manage Web site content on the fly.
C. Update Web site content without having to rely on the IT department.
D. Activate a promotion for a specific user segment.

Answers A C
37. can you do with the Preview Mode in SmartEdit? Note: There are 2 correct
answers to this question.
A. Navigate to the page to be edited.
B. Edit some basic properties of a page if you have special permissions.
C. Display the staged version content catalog in different languages, dates and times.
D. Synchronize the catalog with the online version.

Answers A C
38. What are the limits of a temporary licence? Note: There are 2 correct answers to
this question.
A. It is provided for 60 days
B. It can be used for production purposes within the specified time limit
C. It is provided for 30 days
D. It can be used for test and development purposes

Answers C D

39. Which of the following are out-of-the-box features of the Business-to-Consumer

(B2C) accelerator in SAP Commerce Cloud? Note: There are 3 correct answers
to this question.
A. Ticketing system
B. Social network integration
C. Pre-paid system
D. Buy online and pick up in store
E. Bundling of products and services

Answers A B D
40. What are the differences between boost rules and promoting items? Note:
There are 2 correct answers to this question.
A. Boost rules are defined globally while promoted items are category aware.
B. Promoting an item prioritizes it more than the boost rules do.
C. Boosting an item prioritizes it more than promoting an item does.
D. Boost rules are attribute-focused while promoted items are product-focused.

Answers B D
41. You are configuring sourcing in the Order Management Services module of SAP
Commerce Cloud. What weight factors can you configure? Note: There are 2
correct answers to this question.
A. Distance
B. Status
C. Allocation
D. Delivery Time

Answers A C
42. How does Personalization mode in SmartEdit visualize multiple customizations
simultaneously? Note: There are 2 correct answers to this question.
A. SmartEdit shows only those components that are different as a result of
customization.
B. SmartEdit labels the customized components as A, B, and so on, referring to different
segments.
C. SmartEdit deemphasizes components other than the customized ones.
D. SmartEdit draws color-coded boxes around the customizations for each segment.

Answers B D
43. SAP Commerce Cloud includes Bundles Perspective in the Backoffice Product
Cockpit. What can a merchant use this to do? Note: There are 2 correct answers
to this question.
A. Disallow certain product combinations in a bundle
B. Set the maximum number of products in a bundle
C. Set up special prices for products in a bundle
D. Set up a total discounted price for all products in a bundle

Answers A C

44. Which checkout scenarios are supported out-of-the-box in SAP Commerce

Cloud? Note: There are 2 correct answers to this question.
A. Guided selling checkout
B. Guest checkout
C. One-click checkout
D. Express checkout

Answers B D
45. Which of the following SAP Commerce Cloud features support Global Data
Protection Regulation (GDPR) out-of-the-box? Note: There are 3 correct
answers to this question.
A. Order tracking
B. Personal data reporting
C. Breach notification
D. Consent management
E. Data retention or deletion

Answers B D E
46. Which of the following user interfaces can you use to create a customer
complaint ticket? Note: There are 2 correct answers to this question.
A. On the storefront using the Assisted Service Module
B. Backoffice Order Fulfillment Cockpit
C. Backoffice Customer Support Cockpit
D. Personalization mode in SmartEdit

Answers A C
47. You want to run a cronjob in SAP Commerce Cloud. Which of the following can
you use to do this? Note: There are 3 correct answers to this question.
A. The underlying operating system on which SAP Commerce Cloud is running
B. Apache Maven
C. Apache Ant
D. Script Support on Administration Console (hac)
E. Backoffice Administration Cockpit

Answers C D E
48. Which of the following activities does the SAP order fulfillment process
support? Note: There are 2 correct answers to this question.
A. Creating a support ticket on behalf of a customer.
B. Preprocessing orders and splits them into consignments if necessary.
C. Managing cancellations and returns.
D. Managing and controlling an order through all stages in the system once it has been
placed.

Answers B D
49. What can a customer support agent use the Assisted Service Module to do?
Note: There are 3 correct answers to this question.
A. View the customer’s cart using the 360 degree customer view.
B. Search for a customer’s account or session.
C. Create a new customer account on the customer’s behalf.
D. Create a coupon on behalf of the customer.
E. Override the rules of a promotion on behalf of the customer.

Answers A B C
50. What catalog versions are available out-of-the-box for each catalog in SAP
Commerce?
A. Multiple staged catalog versions and multiple online catalog versions
B. One staged catalog version and one online catalog version
C. One staged catalog version and multiple online catalog versions
D. Multiple staged catalog versions and one online catalog version

Answers A

51. A customer wants to create promotional coupons for a marketing campaign.

The coupons should be valid for only one use. How can you implement this in
SAP Commerce?
A. Generate a single-code coupon in the Backoffice Administration Cockpit.
B. Generate a single-code coupon in the Backoffice Customer Support Cockpit.
C. Generate a multi-code coupon in the Backoffice Customer Support Cockpit.
D. Generate a multi-code coupon in the Backoffice Administration Cockpit.

Answers D
52. You are creating a new promotion for an SAP Commerce storefront based on
the promotion engine. What aspects of the promotion rule will the promotion
engine evaluate when validating the promotion? Note: There are 3 correct
answers to this question.
A. Displayed Message
B. Actions
C. Exclusivity
D. Rule group
E. Conditions

Answers A C D

53. You are considering selling bundled products on your web shop. Which of the
following functions are supported by SAP commerce out-of-the-box (OOTB)?
Note: There are 2 answers to this question.
A. A dedicated bundle page on the front-end that allows configuration of bundle
components.
B. A special cart function that displays and arranges bundles with their components on
the cart pages.
C. A Bundle Carousel, which is a special CMS Component, to display bundles on the
product details page.
D. Replacing a product with another valid product in a bundle after an order is placed.

Answers A C
54. What actions can you perform using the Advanced Edit mode of SmartEdit?
Note: There are 2 correct answers to this question.
A. Personalize page content with customization segments.
B. Edit the content of shared content slots.
C. Convert shared content slots to non-shared content slots.
D. Roll back to a previous version of the page.

Answers B C
55. What does SAP Commerce provide for developing payment functionality? Note:
There are 2 correct answers to this question.
A. An out-of-the-box payment adapter gateway with PayPal
B. Support for Hosted Order Page (HOP) where payment is generated and hosted by the
payment provider.
C. Enables integration with external Payment Service Providers (PSP)
D. Support for Silent Order Post (SOP) where payment is generated and hosted by the
payment provider.

Answers A C
56. Which SAP solutions can be integrated with SAP Commerce out-of-the-box?
Note: There are 2 correct answers to this question.
A. SAP Marketing Cloud
B. SAP Materials Management
C. SAP Retail
D. SAP Sales and Distribution

Answers A C
57. How can you create new CMS components in SmartEdit to display them in the
storefront? Note: There are 2 correct answers to this question.
A. Create a new component on a page by providing the layout parameters and the
viewport.
B. Create a new component on a page template content slot.
C. Create a new component on a content page.
D. Create a new component on a page content slot.

Answers C D
58. Which of the following databases are supported by SAP Commerce Cloud?
Note: There are 3 correct answers to this question.
A. MySQL
B. SAP HANA
C. PostgreSQL
D. Microsoft SQL Server
E. Microsoft Access

Answers A B D
59. You are setting up B2B permissions for evaluation during the order approval
process (on the buyer side). Which of the following scenarios are covered by
the B2B permission types that are available out-of-the-box in SAP Commerce
Cloud? Note: There 2 answers are correct to this question.
A. A user exceeds the maximum currency amount per order
(B2BOrderThresholdPermission)
B. A user exceeds the maximum number of orders per day, week, and so on
(B2BOrderNumberTimespanPermission)
C. A user applies for Cost Center access authorization
(B2BauthroziedCostCenterPermission)
D. A user exceeds their Cost Center’s budget(s)
(B2BBudgetExceededPermission)

Answers A D
60. What does the Fraud Detection Module provide out-of-the-box? Note: There are
2 correct answers to this question.
A. Essential fraud checks conducted by the internal fraud service.
B. A storefront interface for customers to see the reason that their order is judged as
fraudulent.
C. A sample or mockup implementation based on fraud symptom detection.
D. If an order is identified as fraud, it is rejected automatically and marked as canceled.

Answers C D
61. Which of the following considerations apply to the concept of categorization
work in SAP Commerce? Note: There are 2 correct answers to this question.
A. A category is a logical group of products with the same attributes.
B. A category can contain a set of product attributes.
C. A product can belong to multiple categories.
D. A category can have multiple parent categories.

Answers C D
62. Which of the following data can be integrated out-of-the-box with SAP
Commerce using SAP Integrations? Note: There are 3 correct answers to this
question.
A. Order data
B. Price data
C. Stock data
D. Search profile data
E. Promotion data

Answers A B C
63. Which restriction types are available out-of-the-box for page components?
Note: There are 3 correct answers to this question.
A. Country Restriction
B. Category Restriction
C. Usergroup Restriction
D. IP Address Restriction
E. Time Restriction

Answers B C E
64. You want to create a new search profile. Which functions are available out-of-
the-box? Note: There are 3 correct answers to this question.
A. Promote or exclude individual or multiple items
B. Configure boost rules
C. Create a boost rule for an individual item
D. Create and define facets
E. Create new index properties

Answers B C D
65. Who is the typical user of the type system?
A. Marketing manager
B. Developer
C. Product manager
D. Purchasing manager

Answers B
66. How does SAP Commerce Cloud handle shopping carts? Note: There are 2
correct answers to this question.
A. Carts are persisted automatically only for customers who are logged in to the back-
end.
B. Carts can be saved directly as saved carts on the storefront.
C. Customers can merge saved carts.
D. Carts can be exported and imported using the Comma Separated Values (CSV)
format.

Answers C D

67. What are key features of the SAP Commerce Rule Engine? Note: There are 2
correct answers to this question.
A. A backoffice interface for triggering the rule execution
B. Separation of data and logic
C. A centralized repository of rules
D. A backoffice interface for creating new condition types

Answers B C
68. You are planning to develop a web shop using your existing procurement
system using the Punch Out feature. Which of the following functions of this
feature are supported out-of-the- box?Note: There are 2 correct answers to this
question.
A. Buyers can place the order with the product or pricing information from the existing
procurement system.
B. cXML communication behind-the-scenes is supported.
C. Only communication with SAP Ariba is supported.
D. Buyers can save the cart as a requisition in the buyer’s procurement system awaiting
approval.

Answers B D
69. You are going to develop a storefront using Spartacus in SAP Commerce
Cloud. What should you pay attention to? Note: There are 2 correct answers to
this question.
A. It leverages the existing WCMS structures on the server side.
B. You can still use an accelerator storefront at the same time.
C. You can use the Commerce REST API to communicate with SAP Commerce Cloud.
D. You can call SAP Commerce Cloud facades directly.

Answers A C
70. Why might you create multiple search profiles? Note: There are 2 correct
answers to this question.
A. To personalize Search Engine Optimization (SEO) settings for different parts of a
website.
B. To personalize search results for different target groups.
C. To personalize facets for different categories.
D. To personalize search box configurations.

Answers B C
71. What does the Independent Integration Extension Pack contain? Note: There
are 3 correct answers to this question.
A. SAP Customer Data Cloud
B. SAP Configure Price Quote (CPQ) integration
C. SAP Central Finance
D. SAP Ariba
E. SAP S/4HANA integration scenarios

Answers A B E
72. What are the advantages of using SAP Commerce Cloud in the Public Cloud?
Note: There are 3 correct answers to this question.
A. Flexibility of installing any third party software application
B. Support services from our 24/7 support teams
C. Security and compliance, for example disaster recovery and backup and more
D. Compatibility with older version of SAP Commerce, such as 6.X
E. Regular upgrades of the underlying SAP Commerce Cloud core

Answers B C E

73. What is a variant product?

A. A product representing multiple purchasable versions of a base product.
B. A product template configurable using SAP Configure, Price, and Quote.
C. A product representing one purchasable version of a base product.
D. A product template configurable using SAP Commerce and the bundling module.

Answers C
74. Why might you use an ImpEx script? Note: There are 3 correct answers to this
question.
A. To import a specific set of product data using a cron job To make changes to the
items.xml file
B. To install AddOns
C. To set up user groups and access rights
D. To migrate data from a testing environment to a quality assurance environment

Answers A D E
75. You want to create a new web page. What are page templates used for? Note:
There are 2 correct answers to this question.
A. To specify the layout of a page
B. To add restrictions to a page
C. To specify the shared slots
D. To create page components

Answers A C

76. Where can you configure sourcing in the Order Management Services Module
in SAP Commerce Cloud?
A. In the Backoffice Administration Cockpit
B. In the Backoffice Order Fulfillment Cockpit
C. In the Backoffice Customer Support Cockpit
D. In the Administration Console (hac)

Answers B

77. You are creating a base store for your online shop.Which of the following
principles should you consider during the set-up? Note: There are 2 correct
answers to this question.
A. One base store can be associated with more than one content catalog
B. One base store can be associated with more than one product catalog
C. One base store can be associated with more than one CMS site
D. One base store can be associated with only one point of service

Answers B C

78. What can end-users do when working with workflows? Note: There are 2
correct answers to this question.
A. Add a completion date manually
B. Confirm a task is complete
C. Share a workflow task on social media
D. Comment on an action

Answers B D
79. Why would you use a classification category? Note: There are 2 correct
answers to this question.
A. To group products that belong to a catalog version
B. To create products with different variants
C. To link custom properties to products or catalog categories
D. To hold custom properties

Answers C D

80. Which out-of-the-box features do Commerce Customizations provide? Note:

There are 2 correct answers to this question.
A. Personalized prices
B. Personalized promotions
C. Personalized search results
D. Personalized product bundles
E. None

Answers B C