Hikvision NVR

Hikvision Certified Security Associate

Contents

 Product Family
 Functions & Applications
 Troubleshooting
Contents

 Product Family
 Product Family
 Naming Rules
 Working Principle

 Functions & Applications

 Troubleshooting
NVR Family

General NVR Special NVR

Product Line Product Line

Value series

X86--WorkStation
Pro series

Ultra series X86--Blazer

DeepinMind series
 NVR Family
Value series Pro series

Easy IP 4.0 Series Easy IP 3.0 Series

WIFI series NVR Value 7 series NVR AcuSense NVR DS-7600/7700-I/K/Q
DS-71/7600NI-K1

Ultra series DeepinMind series

96 series NVR 86(K)/96(I) series NVR

DeepinMind DeepinMind
Super NVR I16/I24 DS-8600-K/9600-I
96000 series NVR 77/9600 series NVR
DS-96000
 NVR Family

Special DS-WSEXX-T2 DS-WSEXX-T4 DS-WSPXX-T8 DS-9000AI-S16-D

iDS-7700NXI-I4 iDS-9600NXI-I8 iDS-96000NXI-I16

DeepinMind

DS-9600NI-I8 DS-96000NI-I16 DS-96000NI-I24

DS-8600NI-K8 DS-9600NI-I16
Ultra

DS-7600NXI-I2 DS-7700NXI-I4
DS-7600NI-I2 DS-7700NI-I4
DS-7600NI-K2 DS-7700NI-K4
DS-7600NI-K1(B) DS-7600NI-Q2 DS-7700NI-Q4
Pro

DS-7600NI-K1/W
DS-7100NI-K1/W

Value DS-7100NI-Q1

1 HDD 2 HDD 4 HDD 8 HDD 16 HDD 24 HDD

Naming Rules (NVR)
① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩
iDS - 77 16 NX I - I 4 / 16P / 16S(B)
DS: Hikvision products (B): The second hardware revision
iDS: Hikvision intelligent products

4/8/16S: Number of channels for false alarm filter

71: 71: Value Series 4/8F: Number of channels for facial recognition
76/77 76/77: Pro Series
86/96/67: 86/96/67: Ultra / DeepinMind Series
16P: Number of PoE interfaces
H: With decode board
M: Metal case
16: Number of IP channels
W: With Wi-Fi module
4G: With 4G module
N: NVR
NX: NVR with deep learning technology 1/2/4/8/16/24: Number of HDD slots

I: Stands for international I/K/Q/E: Hardware platform

Working Process

Image Collect Transmit Decoding, Storage, Playback Display

Contents

 Product Family
 Functions & Applications
 IPC deployment
 Secure Data Management
 Bandwidth Control
 Alarm and Event

 Troubleshooting
NVR/DVR Local Menu Operation

3. Start
Activate the Device

 Create a new strong

password in the local menu
to activate the DVR/NVR.
Add IP Camera- Plug and Play

 PoE NVR has built-in PoE ports, compatible to 802.3af/at standard.

 PoE Cameras can be plugged into NVR PoE port for direct connect and display

Built-in Network Cable

PoE Switch HDMI
Power
Display

Power
Note: Before plug and play, the camera shall be inactive, or active with the same password as NVR.
Add IP Camera – Activate/Quick Add

 Online detection for IP cameras of the same subnet

 Enter Menu->Camera Management->Camera
 Click Activate to activate the camera then camera will add to NVR automatically.
 Click Add to quickly add cameras that have same password with NVR
Add IP Camera – Custom Add

 Online detection for IP cameras of the same subnet

 Enter Menu->Camera Management->Camera
 Click the Custom Add tab on the title bar or click to enter the Add IP Camera interface.
 Enter IP address, protocol, management port, login user name, password camera to add.
 NVR/DVR Local Menu Operation

4.Camera Management
Configure the Customized Protocols
Go to More Settings > Protocol at the top taskbar
to enter the protocol management interface.
 Camera OSD Settings

• Go to Camera >Display.
• Select the camera from the drop-down list.
• Edit the name in Camera Name.
• Check Display Name, Display Date and Display
Week to show the information on the image.
• Set the date format, time format, and display mode.
Enhanced POE
Enable or disable long network cable mode by selecting Long Distance or Short Distance
radio.
Long Distance: Long-distance (100 to 300 meters) network transmissions via PoE interface.
Short Distance: Short-distance (< 100 meters) network transmission via PoE interface.
IP Channel Import/Export
• Hikvision NVR can import/export IP channel as an editable excel file. This makes it fast and
convenient to deploy IP cameras over NVR.
• Menu – Camera – IP Camera import/Export

Import

IP Channel
Easy and Quick IPC Deployment

Export
 Virtual Host
Scene NVR has two LAN ports of different IP address, isolated from each other.

LAN 1 192.168.1.2 Switch IP Camera 192.168.1.3

How to access to the web

NVR page of IP camera?

LAN 2 10.9.6.2 Switch PC 10.9.6.3

 Virtual Host
Scene NVR has two LAN ports of different IP address, isolated from each other.

LAN 1 192.168.1.2 Switch IP Camera 192.168.1.3

NVR
Working Direct access is not

as NVR workable, as they locate

in two isolated LAN.

Virtual Host
LAN 2 10.9.6.2 Switch PC 10.9.6.3
Virtual Host Configuration
 Enable the virtual host on the web page of NVR
(Configuration->Network->Advanced Settings->Other)
Contents

 Product Family
 Functions & Applications
 HDD Quota/Group
 IPC deployment  RAID
 Secure Data Management  eSATA
 Bandwidth Control  Recording/File Management
 Alarm and Event  ANR/N+1

 Troubleshooting
Data Security

Quota/Group
RAID
HDD Security
Redundant Recording
Expired Recording
File Security File lock

ANR
System Security N+1
HDD Quota

 In HDD quota mode, each camera can be allocated with quota for the storage of
record file and capture picture.
 It helps manage the storage space in a more organized way.

Installed Hard Drive

Quota 1 Example: 5TB hard drive is
installed in the NVR, different
Quota 2
HDD capacity can be assigned to
Quota 3 each camera according to
Quota 4 required recording time.
Quota No. Surveillance Zone Camera Resolution/Bitrates Recording
Cycle
Quota 1, 1.85TB Key Zone A 3MP/6144Kbps 1 Month
Quota 2, 1.23TB Key Zone B 2MP/4096Kbps 1 Month
Quota 3, 0.62TB General Zone C 2MP/4096Kbps 2 Weeks
Quota 4, 0.62TB General Zone D 720P/2048Kbps 1 Month
 HDD Quota Configuration
In HDD quota mode, each camera can be allocated with quota for the storage of record file
and capture picture.

• Enter the Storage Mode interface: Menu > HDD >

Advanced
• Set the Mode to Quota (The NVR must reboot to effect
the changes of HDD mode)
• Select a camera for which you want to configure quota,
and configure the quota capacity
 HDD Group
Configure HDD Group

Go to Storage > Storage Device.

In HDD group mode, different HDDs can be configured to different groups; different
cameras can be assigned to record in different groups.
Contents

 Product Family
 Functions & Applications
 HDD Quota/Group
 IPC deployment  RAID
 Secure Data Management  eSATA
 Bandwidth Control  Recording/File Management
 Alarm and Event  ANR/N+1

 Troubleshooting
RAID
• RAID(Redundant Array of Independent Disk), is a storage technology that combines
multiple Hard Disk Drives into a logical unit; single storage space.
• Each level of RAID provides a different balance between the key goals:

Reliability

Availability

Capacity

Performance
Raid 0 - Stripped
• Minimum of 2 disks

• Excellent performance

• NO redundancy

• This should not be used for mission

critical type applications.

• One HDD failure and the whole array is

damaged
RAID 1 - Mirrored
• Minimum of 2 Disks

• Good performance with no parity and no striping

• Excellent redundancy

• Still functional with one drive

RAID 5 –Striped with Distributed Parity

• Minimum of 3 disks

• Good Performance

• Good Redundancy

• Best cost effective option

providing both performance and
redundancy
RAID 6 –Striped with Distributed Parity

• Minimum of 4 disks

• High reliability , at most 2disks

can break down

• Suitable for the situation which

has a high request for the
accuracy and integrity of data
Creating Raid in Hikvision Recorders

• One-touch configuration and manual creation are included.

One-touch Raid Configuration

Through one-touch configuration, you can quickly create by default the Raid disk
array and virtual disk.

Step 1 Go to Storage > Advanced.

Step 2 Check Enable RAID.
Step 3 Click Apply.
Step 4 Reboot the device to have settings take
effect.
One-touch Raid Configuration
Go to Storage > RAID Setup > Physical Disk.
Click One-touch Configuration, enter the array name then click on ok button to
start.
Go to Storage > RAID Setup >Array to view the information of the created
arrray.

If you install 4 HDDs or above for one-touch configuration, a hot

spare disk will be set by default. It is recommended to set hot spare
disk for automatically rebuilding the array when the array is abnormal.
Manual Raid Configuration
Go to Storage > RAID Setup > Physical Disk; Click Create.
Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6
Select the specific physical disks to constitute the array.
Click OK.
Array Monitoring
After the process is finished, you will see the created array and disks in the Raid
interface.
Go to Storage > RAID Setup > Physical Disk.
Functional: No disk loss in the array.
Offline: The number of lost disks has exceeded the limit.
Degraded: If any HDD fails in the array, the array degrades.
Restore it to functional status by rebuilding the array.

C
Contents

 Product Family
 Functions & Applications
 HDD Quota/Group
 IPC deployment  RAID
 Secure Data Management  eSATA
 Bandwidth Control  Recording/File Management
 Alarm and Event  ANR/N+1

 Troubleshooting
eSATA
• When there is an eSATA device connected to NVR, you can configure eSATA for the use of
Record/Capture or Export, and you can manage the eSATA in the NVR.
• Enter the Advanced Record Settings interface: Click Storage>Advanced
• Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA.
• When the eSATA type is selected to Record/Capture, enter the HDD Information interface: Menu >
HDD>General
• Edit the property of the selected eSATA, or initialize it is required.
Contents

 Product Family
 Functions & Applications
 HDD Quota/Group
 IPC deployment  RAID
 Secure Data Management  eSATA
 Bandwidth Control  Recording/File Management
 Acusense Technology  ANR/N+1
 Nonvideo Management
 Alarm and Event

 Troubleshooting
Cycle Recording

• Check the overwrite checkbox to enable cycle recording

• Storage -> Advanced
Redundant Recording
Enabling redundant recording and capture, which means saving the record files and captured
pictures not only in the R/W HDD but also in the redundant HDD.
Go to Storage > Storage Device.
Select a HDD from the list and Click to enter the Local HDD Settings interface.
Step 3 Set the HDD property to Redundancy.
Redundant Recording
Go to Storage > Schedule Settings > Record Schedule/Capture Schedule.
Click Advanced to set the camera recording parameters.
Click Redundant Record/Capture
Expired Recording
The record file expires after it reaches the configured expired time.
Go to Storage > Schedule Settings > Record Schedule/Capture Schedule.
Click Advanced to set the camera recording parameters.
File Lock
• Click on the lock icon to lock and unlock the record file; locked file won’t be overwritten in
cycle recording.
Contents

 Product Family
 Functions & Applications  HDD Quota/Group
 IPC deployment  RAID
 Secure Data Management  eSATA
 Bandwidth Control  Recording/File Management
 ANR/N+1
 Alarm and Event

 Troubleshooting
ANR

ANR

3.After network recovery,

2.Start recording recorded video retransfers
video in IPC SD back to NVR.
card.

1.Network breaks down.

Live video Recorded video

ANR---How to Configure
Make sure IPC is installed with SD card(pre-allocated).
Enable the ANR on the web page of NVR
Web Configuration -> Storage -> Schedule Settings -> Advanced
N+1

Working NVR 1

NVR Network breaks down.

1
Working NVR N

After network recovery, recorded

3 video retransfers back to NVR.
2
Camera switch to
backup NVR and Backup NVR
recording.

N≤32 Backup NVR can only take over one offline

device at a time
N+1---System Logic
Before you start
• At least 2 devices are needed to configure the N+1 working system: one NVR as hot spare unit, and
other units as working units
• Configuration workflow:

Add a hot spare Add the normal

Set a hot spare
Start device on normal device on the hot Finish
device
device spare device
N+1---How to Configure (Set working NVR)
Set working units and add them to the hot spare unit
• Go to System > Hot Spare.
• Set the Work Mode to Normal Mode.
• Check Enable.
• Enter the IP address, user name, and admin password of the hot spare device.
• Click Apply.
N+1---How to Configure (Set Hot Spare NVR)
Set working units and add them to the hot spare unit
• Step 1 Go to System > Hot Spare.
• Step 2 Set the Work Mode to Hot Spare Mode.
• Step 3 Click Apply.
• Step 4 Click Yes in the popup attention box to reboot the device.
N+1---How to Configure (Working status)
After Reboot, Go to System > Hot Spare in the hot spare device.
Add working NVR’s IP address to the Hot Spare NVR
Contents

 Product Family
 Functions & Applications
 IPC deployment  Incoming/Outgoing Bandwidth
 Secure Data Management
 Channel Zero
 Bandwidth Control
 Alarm and Event  Playbacks

 Troubleshooting
Data Incoming/Outgoing

Data
Incoming
Streams come into the NVR from IPC/Encoder

Data
Outgoing
Streams go out from NVR for remote usage

Add Camera/Encoder to NVR for

local live view/recording

Remote live view/playback NVR

stream on client software
Bandwidth Usage Monitor
NVR offers an user interface to monitor real-time incoming/outgoing
bandwidth usage, net receive idle, net send idle, etc.

Current Usage Current incoming and outgoing

usage
Receive Idle for adding more IP cameras
Send Idle for launching more remote
connections
Contents
 Product Family
 Functions & Applications
 IPC deployment
 Secure Data Management  Incoming/Outgoing Bandwidth
 Bandwidth Control  Channel Zero
 Alarm and Event  Playbacks
 Troubleshooting
Channel Zero Live View
• Channel zero is a single channel combining more than one channel related cameras’
images.

User can edit the camera order of channel zero by configuring the live view
sequence of NVR’s CVBS or VGA output.
Channel Zero Configuration
• Enter the web interface of NVR

 Configure the split screen setting and save the changes

Contents
 Product Family
 Functions & Applications
 IPC deployment
 Secure Data Management  Incoming/Outgoing Bandwidth
 Bandwidth Control  Channel Zero
 Alarm and Event  Playbacks

 Troubleshooting
Playback of NVR 4.0
The search result of replay is displayed in a list view.
Support one-click playback( thumb nail).
Playback of NVR 4.0
Support dual-progress bars in Playback interface.
The following one shows the progress of the selected screen and the other one is to show the
progress of all the selected channels.
 NVR/DVR Local Menu Operation

11. Playback
Play Custom Searched
Files
Step 1 Go to Playback.
Step 2 Select a camera or
cameras from the list.
Step 3 Click Custom Search on
the left bottom to enter the
Search Condition interface.
Step 4 Enter the search
conditions for the files, e.g., time,
file status, event type, etc.
VCA Search

• NVR supports VCA search for picture and record results of behavior analysis,
face capture, people counting and heat map results.
• Search results can be easily exported from NVR.
Face Search Behaviour Search Plate Search

Heat Mapping People Counting Advanced

Smart Search and Playback
• During normal playback mode, user can draw a line or an area for smart search of line
crossing, motion/intrusion detection.
• Non-related video footage is filtered and skipped during smart playback.
• Related video is marked with red color and can be filtered again by face characteristics.

10:12 Motion Detection 11:18 Line Crossing Detection 13:25 Intrusion Detection
Smart Search/Playback Operation
Enter normal playback page>>select a camera and date
Contents

 Product Family
 Functions & Applications
 IPC deployment
 Secure Data Management
 Bandwidth Control
 Alarm and Event

 Troubleshooting
Alarm I/O Detection
• Various notification ways can be configured to notify user once alarm event occurs.

Audible Notify Surveillance

Warning Centre

Full Screen Email Linkage

Monitoring

PTZ Linkage Trigger Alarm

Output
Alarm Input Setting
Go to System> Event>Normal Event>Alarm Input
Select an alarm input item from the list and click .

Select the alarm input type to N.C or N.O.

Edit the alarm name.
Check Input.
Set the arming schedule. Configure Arming
Schedule.
Set the linkage actions.
Alarm Notification of NVR 4.0

 Contains alarm icon in the

Main Menu.
 Classifies alarm messages
by regular , exception and
VCA.
Device Exception Handling

Go to System> Event>Normal Event>Exception. Enable the event hint to display it in the live view window.
1) Check Enable Event Hint.
2) Click to select the exception type (s) to take the event
hint.
Contents

 Product Family
 Functions & Applications
 Troubleshooting
Troubleshooting 1

Question:
When installation is finished and users want to live view the channels, channels shows “No
Resource”.
Reasons:
“No Resource” refers to the decoding resources of current device are not sufficient to preview the current
resolution of all channels, including Single screen and Multi- screen;

Solutions:
1) Check the “No resource” channel to see if it is normal in single screen. If so, please go to Menu >Camera
>Video Parameters > Sub-stream Parameters and set Resolution to 352*288 and Bitrate to 512kbps;

2) If it prompts “No Resource” in Single Screen Preview, probably it’s because your NVR is not compatible
with such high-definition cameras. Please go to Main Menu >Record > Parameters >Record
Parameters and lower the limits of resolution and Bitrate.
Troubleshooting 2

Question:
In the playback page, it may take a long time to pop up the result after clicking the playback
search.

Reasons:
1. Too much event recordings, for example, motion recording is enabled. Event recording
quantity seriously affects searching time.
2. “HDD Sleeping” function is enabled, and the target file locates in the sleeping HDD; and
searching will be finished after the HDD woke up.
3. RAID function is working under degrade mode, the files are located in the failed HDD, where
data need to be calculated before accessing.

Solutions:
1. Disable the motion recording.
2. Disable the “HDD Sleeping” Mode
3. Reinsert a new Hard Drive, rebuild the array.
Troubleshooting 3

Question:
In NVR web portal, live viewing and playback all fail, and Switch TCP/UDP doesn’t make any
difference.

Reasons:
1. The web plugin version may not match the working device.
2. NVR’s out streaming may reach the upper limit.
3. Antivirus program blocks the stream from NVR.

Solutions:
1. Uninstall the current plugin, then install the new plugin by restart the NVR’s web portal.
2. Close some live viewing channels, or reduce remote user numbers in the same time period.
3. Check Antivirus logs and try disabling the Antivirus program to see if any difference happens.
Thanks!