Approaches mix and match
Match each description with the approach that it corresponds with.
Autocratic leadership Adapting to changing Ad hoc/as needed Communicating Flexible
style circumstances
Motivation comes No one right way to Management style Leading Problem solving
from feeling valued manage changes based on
and heard. situation
“It depends” approach Managers listen to Clear rules and Workers are mainly Focus on people and
employees procedures seen as tools for work teamwork
Top-down Specialised jobs Happier workers = Focus on efficiency Staff involvement in
management (boss (workers do one task) better performance and productivity decisions
gives orders)
Democratic Motivation depends Repetitive tasks Teams Monitoring
leadership style on the situation and
the people
Workers motivated by Planning Motivation is Combines ideas from Flexible and adaptive
money and discipline. important different approaches
Feedback Controlling
Classical-scientific approach Behavioural approach Contingency approach
Part 1: What Management Approach Is Being Used?
Choose: Classical or Behavioural, and explain why.
Scenario A:
In a clothing factory, the manager gives each worker a single task on the production line. Workers are not
asked for their opinions — they just follow instructions.
→ Approach: __________________________
→ Why? ________________________________________________________________________________
________________________________________________________________________________________
Scenario B:
At a café, the manager checks in with the staff each morning, asks for feedback, and praises good teamwork.
→ Approach: ____________
→ Why? ________________________________________________________________________________
________________________________________________________________________________________
Scenario C:
An office manager sets strict rules, assigns fixed lunch breaks, and expects staff to stick to them. Staff are not
involved in planning or decision-making.
→ Approach: ____________
→ Why? ________________________________________________________________________________
________________________________________________________________________________________
Scenario D:
In a school, the principal encourages teachers to share their ideas in meetings. She believes that listening to
staff helps the school succeed.
→ Approach: ____________
→ Why? ________________________________________________________________________________
________________________________________________________________________________________
Part 2: Suggest a Management Approach
Choose either Classical or Behavioural and explain why it would suit the situation.
Scenario E:
A new business is opening a fast-food store and wants to make sure all workers know exactly what to do and
work as efficiently as possible.
→ Approach: ____________
→ Why would this approach work well here? ______________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
Scenario F:
An advertising agency wants to boost creativity and teamwork. Managers want staff to feel motivated and
involved in planning.
→ Approach: ____________
→ Why would this approach work well here? ______________________________________________
________________________________________________________________________________________
________________________________________________________________________________________