“What You Say Matters” specific philosophies, values, and ideals

that shape the way communication is

COMMUNICATING WITH MEMBERS OF practiced.
THE WORKPLACE EFFECTIVELY
The Value of Relaying Information in the
Language is powerful. It can shape Workplace and Interacting with the
workplace dynamics, particularly during Members of the Workplace
difficult conversations that make-or-break
team cohesion.
When it comes to face-to-face
Successful communication among communication, people read your facial
members of the workplace comes to light expression and body language.
when they strive to develop interpersonal
skills. What measure can be done to Interacting with colleagues in the workplace
establish a pleasant and professional means listening purposefully, responding
atmosphere in the workplace? One of the appropriately, expressing ideas respectfully,
key factors is effective communication. negotiating proactively, and solving
problems efficiently.
Communication is also a key for better
team collaboration and cooperation. Professional communication
Ultimately, effective workplace Using Appropriate Language in the
communication helps drive better results for Workplace
individuals, teams, and organization. • Have to address your heads, clients,
Creating a culture of diversity in the and colleagues according to their official
workplace requires the commitment of titles or positions
everyone, including team members and • Need also learn how to craft an effective
managers. It requires that employees learn email that commands respect and elicits a
to ask when they are unsure, and then listen prompt response.
to better understand their differences. It can
also be helpful to evaluate a business There are instances when informal
before applying to find out what others have language may be used in the
to say about their cultural diversity workplace
(Glassdoor, 2021.
For example, conversations during break
You have also to consider the specific time or after-office hours with
domain, sector, field, or industry to which peer.
your workplace belongs. For example, conversations during business
For example, your work maybe in meetings and communication with
government, the academe, the corporate clients.
world, media, health, or social service. ●​ Vulgar language or slang that
demeans is considered offensive in
the workplace.
Each organization or community has
 ●​ Use jargon only if you are among
colleagues who belong to the same
profession.

●​ Political correctness in language.

If you talk politely to your heads
and associates, but talk disrespectfully to
the staff or your peers, then you are not
treating people equally with respect.
• Assessment Example
Make sure you do not discriminate against a
particular group through your attitudes, Identify what form of communication (writing
behavior, and decisions. or oral) then identify what type of tone used.
Oral, Formal Tone 1. "Good morning,
Using the Appropriate Tone, Style, and everyone. Let's begin our discussion on the
Format in Professional Communications quarterly financial report."
1.Introduction to Professional Oral, Humorous Tone
Communication 2. "Why did the accountant cross the road?
To count the chickens on the other side!"
What is professional communication and its
importance?
2. Understanding Tone in Professional 3. Style in Professional Communication
Communication
Style
Tone Style is the way you dress writing up
Tone deals with your overall attitude or down to fit the specific context, purpose,
toward the information you’re content, and audience. Your level of
communicating. formality, tone and voice, and word choice
all contribute to your style in a
communication.

Elements of Style: Active vs. passive

voice, sentence structure, word choice, and
punctuation.
> Formal and Informal Styles
> Voice
> Sentence Structure
> Punctuation
> Word choice
Word choice examples:
Order Confirmation:
Statement 1: “Your order has been
received and will be shipped shortly.”
Statement 2: “Your order, number 1234, was images effectively.
received August 1 and ships on August 5.
You should receive it by August 8.” Using the Appropriate Tone, Style, and
Format in Professional Communication
Easier to Understand: Statement 1 is (Summary)
more concise and straightforward. It uses > Tone refers to the attitude that is
plain language and avoids unnecessary reflected in the words that you use, in both
details. writing and speaking.
Consistency in Style: > Your tone may be sincere, optimistic,
Importance of maintaining a consistent style sarcastic, pessimistic, and so on.
throughout a document or presentation. > When you write messages, style and
Style consistency goes beyond grammar to format also suggest your tone.
include tone, voice, and formatting. > Consider also the specific style and format
that your organization requires.
Importance of maintaining a consistent style
throughout a document or presentation. MAINTAINING SMOOTH
INTERPERSONAL RELATIONSHIPS IN
a) Readability: THE WORKPLACE
Consistent style boosts the readability
of your content. Good communication increases employee
b) Reader Expectation: engagement (Bosworth, 2016).
Consistent style fulfills the reader's Organizations invest in resources to achieve
both short- and long-term goals.
4.Formatting in Professional Organizations' most significant investment
Communication is in their workforce (i.e., salary, benefits,
training, etc.) (Srivastava, 2016).
Why proper formatting is crucial in Organizations need to recognize the role
professional documents? of employee engagement in maximizing this
investment and creating a positive work
●​ Proper formatting can facilitate clear environment.
communication, signal to the reader that
you are knowledgeable about how to
communicate with others in your field, and
convey a degree of professionalism. All activities in the workplace rely
on effective communication. When
Common Formats: Business letters, there is a breakdown in
emails,reports, and presentations. communication or an individual
lacks the skills needed, the effects
Formatting Guidelines: Tips for formatting can be felt in a variety of ways.
documents (e.g., font size, margins, Types of workplace communication
headings). Written communication
Refers to the exchange of information
Visual Aids: Using charts, graphs, and through written words, such as emails,
letters, or faxes. As with all writing, the essential for modern business operations,
writer should carefully consider: but it’s most effective when combined with
(1) Purpose: Express the purpose clearly clear guidelines, thoughtful practices
(2) Audience: Use appropriate language for
the intended audience(s) Dynamics of workplace relationships
(3) Content: Articulate information in an
accurate and profssional manner Relationships with Co-workers
(4) Structure: Conform to standard When we communicate with co-workers, we
business practices are engaged in communication, which is
less formal in nature. 2017).
Verbal communication
Effective verbal communication is more
than just talking. It includes what you say, Lateral communication
how you say it, and how it is received by is defined as messages sent and received
others. by people at lateral the same level in an
When we communicate verbally, we should: organization(Floyd,
• Convey the message(s) concisely,
• Encourage input from others (and receive Relationships with Superiors and
feedback without becoming defensive), Subordinates
• Pay attention to tone, When subordinates communicate with a
• Refrain from speaking too often or superior, they engage in upward
interrupting others and communication, which is generally more
• Ask for clarification (when needed). formal in nature.

Online communication Upward communication is defined as

Is the exchange of information, ideas, or messages sent by people at lower levels in
messages over the internet. It includes an organization to people at higher levels
various forms of digital interaction such as (Floyd, 2017).
emails, instant messaging, social media
posts, video conferencing, and collaborative Relationships with Superiors and
platforms. is the exchange of information, Subordinates
ideas, or messages over the internet. These By comparison, when a superior
tools are used because they increase communicate with a subordinate it iscalled;
efficiency and promote collaboration,
particularly when participants are not Downward communication is
located in the same place. defined as messages
sent by people at higher levels in an
While there are many benefits to these organization to people at lower levels
tools, there are also some challenges. (Floyd, 2017).
• Misinterpretation of Tone
• Information Overload
• Digital Fatigue
Online communication in the workplace is
 Communication issues in the workplace WHY IS A MEMO IMPORTANT?
Expectations
When expectations aren’t clearly Memos are vital documents used for audits,
communicated,employees may be uncertain outlining responsibilities, and announcing
about their tasks, goals, or deadlines, policies. They allow employees or
leading to confusion and inefficiency. customers to ask questions, make
Misunderstandings comments, or express concerns. Memos
Misunderstandings happen when messages can be hard copies or e-copies and track
are misinterpreted, often due to vague job details, report issues, and suggest
language or lack of context. These can corrections. They are the backbone of
result in mistakes or conflicts. business communication.
Cultural Differences
Cultural differences in communication may PARTS OF A MEMO
include communication styles, attitudes 1. Heading Segment
towards authority, gender, etc., norms for 2. Opening Segment
decision-making just to name a few 3. Context
4. Task Segment5. Summary Segment
WRITING MEMORANDUM 6. Discussion Segment
7. Closing Segment.
Memorandum, usually shortened to memo, 8. Necessary Attachments.
is a Latin word for "something to be
remembered". 1. Heading Segment
The Latin meaning points to the memo´s TO: (readers’ names and job titles). On
chief function:to record information of the “To” line, write the name and job title
immediate importance and interest in the of the individual (s) who will receive
busy world of work. Memos at often internal your memo.
business communications, short and to the FROM: (your name and job title). On the
point, clearly stating what must be done or From line, insert your name (use your first
not. name only if your reader refers to you by it)
WHAT IS MEMORANDUM FOR? and your job title(unless it is unnecessary
• Making an announcement for your reader).
• Giving instructions DATE: (complete and current date).
• Clarifying a policy, procedure, or issue
• Changing a policy or procedure Subject:
• Alerting staff to a problem (what the memo is about, highlighted in
• Sending recommendations some way). On the Subject line, key in the
• Providing a legal record of an important purpose of your memo. The subject line
matter serves at the title of your memo; it
• Calling a meeting summarizes your
• Reminding employees of corporate message
history, policy procedures 2. Opening Segment
The purpose of a memo is usually found in
the opening paragraph and includes: The
 purpose of the memo, the context and lists, graphs, tables, etc. At the end of your
problem, and the specific assignment or memo. Be sure to refer to your attachments
task. in your memo and add a notation about
3.Context what is attached below your closing, like
The context is the event, circumstance, or this: Attached: Focus Group Results,
background of the problem you are solving. January- May 2007
You may use a paragraph or a few
sentences to establish the background and Writing Minutes of the Meeting
state the problem. What is a Minutes of the meeting?
4. Task Segment According to Simon Deignan, Meeting
One essential portion of a memo is the task minutes are an official written record of a
statement where you should describe what meeting, encapsulating discussions,
you are doing to help solve the problem. decisions, task assignments, and deadlines.
Include only as much information as is These notes are not only a tool for
needed by the decision-makers in the accountability, indicating task assignments,
context but be convincing that are all but also serve as a reliable reference for
problem exists. decisions, preventing future
5. Summary Segment misunderstandings. In certain organizational
- If your memo is longer than a page , you contexts, they can also act as legal
may want to include a separate summary documents.
segment. Why are meeting minutes important?
However, this section is not necessary The meeting minutes’ purpose is to
for short memos and should not take up a help promote transparency and
significant amount of space. accountability within an organization. They
6. Discussion Segments serve as an official record of the meeting’s
Are the longest portions of the memo, proceedings, documenting decisions, action
and are the parts in which you include all items, and responsibilities. Minutes help
the details that support your ideas. participants stay informed, remind them of
Begin with the information that is most their commitments, and provide a historical
important. This may mean that you will start reference for future meetings. They also
with key findings or recommendations. serve as evidence of compliance with
7. Closing Segment regulations and organizational requirements
After the reader has absorbed all of your (Barao, 2023).
information, you want to close with a Who takes meeting minutes?
courteous ending that states what action Typically, the responsibility of taking
you want your reader to take.Make sure you minutes during a meeting falls to a
consider how the reader will benefit from the designated person called a minute-taker or
desired actions and how you can make a meeting recorder. In formal meetings,
those actions easier. such as a board of directors' meeting or a
8. Necessary Attachments shareholders' meeting, this person is often
Make sure you document your findings or a professional secretary or an administrative
provide detailed information whenever assistant.
necessary.You can do this by attaching They are usually not involved in the
substance of the meeting, allowing them to What Should You Include When Writing
focus on accurately recording the Meeting Minutes?
proceedings (Deignan, 2023).
How to write Minutes of the Meetings? Remember, meeting minutes need not
John Hunter (2024) states that Writing capture every single detail. Rather, they
meeting minutes is a process that involves should provide a concise and clear
several steps to ensure an accurate and summary that reflects the discussion and
comprehensive record of the meeting. decisions made, tasks assigned, and the
Here's an in-depth look at the main steps timeline for those actions (Deignan, 2023).
involved:
What Should You Include When Writing
1. Pre-planning- During the pre-planning Meeting Minutes?
phase, the minutes note taker and chair 1. Title and Type of Meeting
should work together to create a document 2. Date and Time:
that will serve as both an agenda and a 3. Meeting Location
format for the meeting minutes. 4. Attendees
2. Meeting Agenda- is a guide for the note 5. Agenda Items
taker, detailing the topics to be discussed 6. Summary of Discussion
and the order in which they will be 7. Action Items
addressed. 8. Decisions Made
3. Expectation- When an individual is 9. Vote Counts
chosen to record the minutes of a meeting, 10. Next Meeting
they need to understand what is expected of 11. Attachments or Supporting Documents
them. The Process of Writing Meeting Minutes
How to take meeting minutes by Simon After the meeting, the minutes recorder
Deignan? should gather all necessary resources to
● Prepare Ahead write up the minutes clearly (Hunter,2024).
● Be Objective Here are some tips to consider:
● Stay Focused ● Write the minutes as soon as possible
● Use Participants' Names after the meeting while the details are still
● Clarify Uncertainties fresh in your mind.
● Record Action Items ● Review the outline created during the
● Review and Edit meeting and make any necessary
● Quick Turnaround adjustments.
● Get Approval ● Include all decisions, actions, and motions
● Maintain Confidentiality clearly and accurately.
● Save ● Edit the minutes for brevity and clarity.
● Amendments to previous meeting
minutes Filing or Storage of Minutes for Future
Reference:
After the minutes have been distributed,
store them in a secure location for future
reference. You can store them in a physical
filing cabinet or a digital storage solution like • Discussion Summary: A brief overview
a cloud-based platform. of discussions for each agenda item,
capturing key points raised, discussions
Storing minutes is essential for several had, and contributors involved.
reasons. It allows for transparency and Decisions and Actions
accountability; anyone can refer to the • Decisions Made: A record of specific
minutes to see what was discussed and decisions reached during the meeting,
decided upon. The minutes also provide a including resolutions or approvals.
historical record of the group's activities and • Action Items: Details of tasks assigned
decisions, which can be helpful for future during the meeting, including:
planning and decision-making. • Assigned Person: Who is responsible
for the task.
Standard Minutes of Meetings Other Considerations
• Next Meeting: Information about the
The standard elements of meeting minutes next scheduled meeting, such as the date,
play a vital role in ensuring effective time, and location.
communication, accountability, and • Notices: Any important notices or
reference for all participants involved in the updates communicated during the meeting.
gathering. These elements provide a Benefits of Including Standard Elements
structured approach to documenting Incorporating these standard elements into
discussions and decisions, thus enhancing meeting minutes offers several benefits:
the overall efficiency and clarity of the Clarity and Brevity: Standardized elements
meetings. help ensure that the minutes are clear and
Standard Minutes of Meetings concise, making it easier for all participants
Here are the standard elements typically to locate the information they need.
included in meeting minutes:
Historical Record: Well-documented
Basic Information minutes serve as a historical record of
• Meeting Date and Time: The specific decisions made and actions taken, aiding in
date and start/end times of the meeting. continuity for future meetings.
• Location: The venue where the
meeting took place. Improved Accountability: By specifying
• Attendees: A list of individuals present at action items and responsible parties,
the meeting, including their titles or roles, standard elements enhance accountability
and absentees and ensure that commitments are tracked
Here are the standard elements typically and fulfilled.
included in meeting minutes:
Facilitate Future Meetings: Having a
Agenda and Discussions structured record of past meetings allows
• Agenda Items: A clear outline of the for
topics discussed, usually aligned with the
agenda distributed prior to the meeting.
Guidelines in Preparing Minutes of the • Third
Meeting Capture the gist of the meeting. Summarize
rather than transcribe.
What is a Guideline?
According to Oxford Dictionary, it is a • Fourth
general rule, principle, or piece of advice. Verbatim record is required for
"the organization has issued guidelines for parliamentary points: motions, resolutions,
people working with prisoners" and points of order. Motions and
amendments should be stated accurately
Question: What is the purpose of following including the name of the maker. The name
guidelines? of the seconder of the motion should not be
Before we start our lesson today, let’s entered unless ordered by the body.
discuss... • Fifth
How is it important to follow the During voting, the number of votes on each
guidelines in preparing minutes of the side must be entered.
meeting? • Sixth
Use the meeting's agenda to guide you in
Share your response to everyone. organizing the information.
There are many purposes for following the • Seventh
guidelines in preparing the minutes of the Focus on action taken rather than topics
meeting: discussed.
• Maintaining Accuracy and Objectivity • EIGHTH
• Promoting Transparency and Be objective. If someone who is your
Accountability adversary provided an excellent
suggestion, include it.
• Ninth
Can you think of any Type the minutes while the facts are still
more purposes? fresh.
• Tenth
• Facilitating Effective Communication and Place page number at the bottom of the
Collaboration paper.
• Providing Legal Protection and • Eleventh
Historical Record All sums of money mentioned should be
GUIDELINES IN PREPARING written in both figures and
MINUTES OF THE MEETING words.
• First • Twelfth
Use the chronological order. Place corrections made in the previous
• Second minutes above the affected line
Minutes should be factual, brief, and free or in the margin.
from editorial comments or • Thirteenth
subtle slanting of factual statements. Never discard the original minutes. If you
retype the page, attach the original to the
revised one.
 ALWAYS REMEMBER RULES ARE FOR written as a complete sentence.
THE OBEDIENCE OF FOOLS AND THE
GUIDANCE OF WISE MEN 4. GREETING
-HARRY DAY It should be formal and polite. It is best to
WRITING A BUSINESS LETTER start with a professional salutation like
Business letter "Dear," and the person's prefix if you know
Is a formal document you send to clients, it.
investors, job candidates, and other 5. Body
companies. It discusses specific issues or It is where you write the details of your
agendas and offers solutions. Written in a business letter. Start with a short
formal style, business letters are a introduction explaining why you are writing
professional way to connect, communicate, them. The introduction should be one or two
and collaborate. sentences and should have the most
Business letter components important details. The rest of the body
1. Letter heading includes the details of your letter.
2. Recipient address 6. Complimentary Close
3. Subject Always end a business letter with a
4. Greeting professional closing. Some examples are
5. Body "Sincerely," "Best regards" and "Thank you."
6. Complimentary close You should have your closing on its own
7. Signature line, with the first letter capitalized
and a comma at the end.
1. Letter Heading 7. Signature
The letter heading, typically found in the After closing your business letter, leave at
upper left-hand corner of the page, least four lines of space for your signature.
introduces you to the recipient and includes Type your full name below. If you are
important contextual information such as mailing the letter, sign your name with a
your name, return address, phone number, pen. You can include your title (e.g., Ms.,
email and date. Mrs., Dr.) before your name if you prefer.
2. Recipient Address Use blue or black ink for the signature.
Leave an extra line between the date and How to write a business letter
the receiver's address, and it should be on 1. Determine the recipient
the left margin. You should include the 2. Establish your purpose
name of the person you are sending the 3. Format your letter
business letter to, including their name 4. Introduce yourself
prefix. 5. Include details
3. Subject 6. Close effectively
It should be short and direct, clearly 7. Use a complimentary closing
representing to the recipient what your letter 8. Proofread and edit
is about. If you have a reference number, 9. Enclose additional documents
such as a claim number, case number or
reference number, you should include it on
this line. The subject does not have to be
 Two Main Styles the mail that is used to send
1. F u l l b l o c k s t y l e : the same mail to other individuals (visible
Align all elements on the left margin. email Ids).
Two Main Styles • Bcc - Blind Carbon Copy. It is that
2.Modified block style: Down the middle of portion of the mail which is used to send the
the page, align the return address, date, same mail to other individuals without
closing, signature, and typed name; align showing their Ids.
other elements on the left page margin. • Subject Line - Summarize the email’s
content in a few words (Purpose).
Most Commonly Used Types of Business Greeting/Salutation
Letters • Basic greeting words are Dear,
1. Cover Letter Respected, Hello, Hi, etc.
2. Recommendation Letter • Use the recipient’s title (Mr., Ms., Dr.) and
3. Letter of Intent last name if you’re unsure of the
4. Resignation Letter formality level.
5. Complaint Letter Opening Line
6. Formal Invitation Letter • Introduce yourself if necessary.
7. Acceptance Letter • State the purpose of the email clearly.
• Example: I hope this message finds you
Why Business Letter is important? well. I am writing to discuss…
Body
Business letters are crucial because they • Break content into short, clear
provide a formal way for people to paragraphs.
communicate. They share important • Provide necessary details, context, or
business information and can serve legal questions.
purposes. These letters are often used as • Use bullet points for multiple items or
references for future business transactions. steps.
Closing Line
WRITING EMAIL • Summarize the key message or request a
specific action.
What is EMAIL? • Example: Please let me know your
Electronic mail is a method of exchanging availability for a meeting next week.
messages between people using electronic • Sincerily, Best regards, etc.
devices. It is the exchange of computer- Attachments
stored messages from one user to one or • Attach important files
more recipients via the internet.
Signature (Optional)
Email Writing Format • Include your contact information and any
Different parts of Email relevant details like your company name or
• From - Name of the person sending the phone number.
mail. Categories of Emails
• To - Name of the recipient. 1. Informal email
• Cc - Carbon Copy. It is that portion of An email written for any friends, family
members or relatives comes under this The Importance of Email in Business
category. Use of polite, friendly and casual • Efficiency and Speed
words along with proper greetings and • Record Keeping and Paper Trial
closings are some of the rules of the • Cost-Effectiveness
informal emails. • Global Reach and Collaboration
• Accessibility and Flexibility
A Sample of Informal Email Purposive Communication
Writing Format
2. Semi-formal Email
An email written for any teammates or
colleague is the semi-formal email. One can
use friendly language but have to maintain Writing a Cover Letter, Application Letter,
the limit and the decency. The length, Resume, and Preparing for a Job Interview
proper greetings and losing and clarity are COVER LETTER AND MECHANICS OF
some of the rules of the semi-formal emails. WRITING A COVER LETTER WHAT IS A
COVER LETTER?
3. Formal Email According to Columbia College of Career
An email written for business Education (n.d.), a cover letter is a
communication or professional use comes one-page business letter that you submit
under this category. The email written for when applying to a job, along with your
any government department, school resume.
authority, company or any officers are the
formal emails. Use of polite and formal As a piece of persuasive writing, your cover
words, the reason for writing mail, clarity, letter will aim to convey to the employer why
proper greeting and closing are some of the you’re a great candidate for the role.
rules of the formal email.
WHAT IS THE PURPOSE OF A COVER
Guidelines for Writing a good email: LETTER?
Your cover letter complements your resume
• Write a meaningful subject line. by making it easy for the employer to see
• Keep the message focused and how your experience and interest connect to
understanding. the position with the goal to convince the
• Use short sentences for clear convey of employer to interview you (Columbia
the message. College of Career Education, n.d.).
• Organize the content in a logical and
systematic manner.
• Do not lose your focus. With your cover letter, you’ll aim to:
• Use separate paragraphs for stating • Highlight your qualifications: Show how
different points. your skills and experience relate to the
employer’s needs for a specific position.
• Showcase your motivation: Demonstrate
your enthusiasm for the specific position
and the organization.
 • Reflect your voice and written • Reflect on your experience and motivation
communication skills: Give the employer a • Identify skills and personal qualities you
sense of your personality and writing style. have developed which will be useful
WHEN SHOULD YOU WRITE A in this role. Ask yourself:
COVER LETTER?
Not all jobs require cover letters. So, how 1. What attracts you about this
do you decide whether to submit one? role/company/industry?
According to Columbia College of Career 2. What have you done in your work
Education (n.d.): experiences, classes, internships, activities,
projects, volunteer work, travel, etc., that is
Submit a Cover Letter when… similar to the duties required of the job?
• The posting explicitly requests that you do PARTS OF A COVER LETTER
so. Your cover letter should answer who, what,
• You’re applying to an opportunity at a when, where and why you are applying for
mission-driven organization. the opportunity. As a business document,
• You think that doing so could provide the cover letter should include:
important information to the employer that • Header
they wouldn’t get from your resume. • Salutation
Consider Submitting a Cover Letter when… • Introduction
• It’s marked “optional” in an application, • Body
and you have the bandwidth to do so. • Conclusion
• You have content that you can easily • Complimentary Close &
recycle or repurpose into a tailored cover Signature
letter. 1. HEADER
No Need to Submit a Cover Letter when… The header is fairly straightforward. On
• A posting specifically tells you not to one side, you will have the recruiter’s
submit one. contact details. It consists of the recipient's
BEFORE WRITING A COVER LETTER full name, job title, phone number, and email
According to Columbia College of Career address.
Education (n.d.), you should: 2. SALUTATION
• Research the employer
• Learn enough about the organization to After the header, mention the location and
articulate why you are a strong fit for that date of writing.
firm.
• Review the firm's website and LinkedIn If you can't find the the name by any
page. means possible avoid starting your letter
• Speak with current or previous employees. with "TO WHOM IT MAY CONCERN."
• Read articles and social media for current Instead, use “DEAR HIRING MANAGER."
news. 3. INTRODUCTION
• Analyze the job description The first big section is the introduction,
• Look for skills, duties, and qualif ications of where you want to explain who you are.
the job so you can design your You'll indicate why you wrote the letter as
letter to match these as much as possible. well as your source of information such
as: newspaper, internet, magazine, and 3.Brevity & Relevancy
personal contact. It is also common to have 4.Simple Structure
a hook here to grab the attention of the 5.Good Templates/Proper Formatting
recruiter. This could be by mentioning an Mistakes to avoid when writing a good
accomplishment, recent news about the application letter:
company, or you could bring up a mutual
connection to the company if you have one. 1.Being too formal or informal
2.Not selling yourself
4. BODY 3.Bad formatting
4.Typographical errors
These paragraphs will highlight your 5.Generic cover letter
qualifications and strengths that are most ESSENTIAL PARTS OF A JOB
relevant to the organization and position. APPLICATION LETTER
Make sure your paragraphs are arranged According to Blinn College (2023), the
and separated. Lead with your most following are the indispensable parts of a
relevant skill or strongest experience. job application letter:
Provide concrete proof to support your
professional experience, education, training, 1. Heading
and personal attributes. • contains your full name, residential
address, landline and cellphone number,
5. CONCLUSION and email address.
• your contact details must be updated and
Briefly summarize the points you’ve active so the hiring manager can update
mentioned in the cover letter. Indicate your you on the progress of your application.
willingness to attend an interview at a time
that is convenient for the employer. Provide According to Blinn College (2023), the
how the interviewer can contact you. following are the indispensable parts of a
6. COMPLIMENTARY CLOSE AND job application letter:
SIGNATURE
Close with a promise. Once you've written 2. Date
the body of your cover letter, you just need • conforms with the convention used by the
to put a formal closing at the very end. Also, country or region.
write “Sincerely” and follow it with your full • it is always proper to write the date of the
name. Adding your hand written month instead of the abbreviation.
signature is optional (recommended for • the digital format should also be used
more formal cover letters). less as it oftentimes may cause confusion
QUALITIES OF A GOOD APPLICATION to some people who are not used with the
LETTER convention.
The following must be observed upon • Two acceptable ways of writing dateline:
writing a good application letter: a. March 14, 2024
b. 14 March 2024
1.Personalization According to Blinn College (2023), the
2.Attention-grabbing following are
the indispensable parts of a job application 7. Complimentary Close
letter: • hints at the closure of your letter.
• its usual forms are:
3. Email Address * Very respectfully yours,
• contains the recipient's name, position, * Very sincerely yours,
company, and company address. * Truly yours, [less formal]
• be able to know the complete name and * Cordially yours, [less formal]
title of your letter's recipient. This creates a According to Blinn College (2023), the
good impression for you that you did your following are the indispensable parts of a
homework. According to Blinn College job application letter:
(2023), the following are the indispensable
parts of a job application letter: 8. Signature
• is basically your signature over your
4. Salutation printed name.
• has common forms such as: • signature line has two parts:
* Sir: * Handwritten signature
* Madam: * Typewritten signature
* Dear Sir: Handwritten Signature
* Dear Madam: Typewritten Signature
According to Blinn College (2023), the According to Blinn College (2023), the
following are the indispensable parts of a following are
job application letter: the indispensable parts of a job application
letter:
5. Greetings
• is like a gesture of courtesy in your letter. 9. Enclosures
Words • list documents attached with the letter.
typically used are: WRITING RESUME
* Greetings!
* Compliments! WHAT IS A RESUME?
* Good day! A resume is one of the documents
According to Blinn College (2023), the employers may request you to submit as
following are the indispensable parts of a part of an application package. Resumes
job application letter: allow applicants the opportunity to describe
their experience and skills in their own
6. Body words. It’s helpful to review information
• First Paragraph about resumes and learn what to include in
• Say why you are writing. a resume to make yours as effective as
• Say what job you are applying for. possible (Birt, 2024).
• Say where/when you saw it advertised Why is a resume important?
According to Blinn College (2023), the According to Birt (2024), resumes are
following are the indispensable parts of a important as they provide one an
job application letter: opportunity to market themselves to
employers. It also outlines your skills,
background and education so employers format offers flexibility while maintaining the
can easily see how your experience would resume's effectiveness.
contribute to the success of a company.
STEPS IN WRITING A RESUME HOW TO WRITE A CHRONOLOGICAL
1.Gather information RESUME?
2.Select the best resume formatfor your
needs WHAT IS A RESUME?
3.Add your contact information chronological resume is a standard
4.Write a compelling resume summary resume format that lists your work history in
5.Make a work history section reverse-chronological order, starting with
6.Create a skills section to highlight your your most recent job listed at the top and
strengths each previous position in descending order.
7.Indicate your education background 1.List your contact information.
8.Add relevant certifications, licenses, and • First and last name
trainings • Email address
9.Include your accolades and publications • Phone number
(optional) • City and state (optional)
10.Proofread and save your final resume • LinkedIn profile (optional)
TYPES OF RESUMES 2.Open with a strong resume
introduction.
Functional Resume • Resume Objective
This is the classic format that most • Resume Summary
recruiters A functional resume places 3. Write your work experience in
emphasisand hiring managers prefer. This reverse-chronological order
resume type on your skills rather than your 4. Add a brief education section
work lists your most current work • University name and location
experience first history • Degree or certification name
• Graduation date
Reverse-chronological 5. List your skills
This resume is ideal for those
along with your most WHAT IS A JOB INTERVIEW?
celebratednachievements and then A job interview is a formal conversation
continues back in who are changing careers between a job applicant and an employer or
or those time until it reaches the end of your representative of a company to assess the
resume. who have gaps in employment. suitability of the applicant for a specific
position. It is a meeting in which an
Combination Resume employer asks the person applying for a job
This format combines both the questions to see whether they would be the
reverse-chronological resume and the right person to do that job
functional resume, creating a hybrid (Cambridge Dictionary, n.d.).
resume. A combination resume starts with KEY ASPECTS OF A JOB INTERVIEW:
a skill summary and then the most relevant 1. Preparation
job experience. This • Research
• Resume Review Below are tips to have a successful job
1. Types of Interviews interview:
• Phone/Video Interviews 1.Come to the scheduled interview on time
• In-person Interviews and be prepared.
• Panel Interviews 2.Research your employer, hiring manager,
• Group Interviews and job opportunities.
KEY ASPECTS OF A JOB INTERVIEW: 3.Emphasize your intention to stay longer in
3. Common Questions the company.
• Behavioral Questions 4.Highlight your leadership skills.
• Situational Questions 5.Showcase creativity by answering difficult
• Technical Questions questions with style and ease.
4. Interview Etiquette 6.Wear smart attire on the day of the
5. Post-interview: interview.
• Follow-up 7.Be natural, optimistic, focused, and
• Feedback confident.
INTERVIEW GUIDELINES 8.Exhibit your sensibility by asking insightful
WHAT IS AN INTERVIEW? questions.
An interview is a significant process 9.Radiate confidence by positively selling
during a job application. Aside from what an yourself.
interview is all about, it is also crucial to 10.Be courteous by thanking the interviewer
consider the standards or guidelines of such for their time. Admin. (2024, July 24).
(Noor et al., 2017). Characteristics of a good cover letter. My
The following are the guidelines to take Resume
into account before, during, and after an
interview:
1.Punctuality
2.Professional Attire
3.Credential Submission
4.Recent Photograph
5.Verification of Information
6.Application Retention
7.Professional Courtesy

TIPS TO HAVE A SUCCESSFUL JOB

INTERVIEW OVERVIEW
A job interview turns out to be a success
especially when one is fully aware of the
different tips to carry it out smoothly. What
makes preparation for a job interview more
important is to leave a good impression on
your hiring manager and for them to feel
positive about your qualification (Herrity,
2024).