VICTOR OTIENO OCHIENG
ID NO. 36191256
PASSPORT No. BK171762
PERSONAL DETAILS
Gender
MALE
Nationality
Kenyan
DOB
05.01.1998
Height
5.5FT
Gmail
E-mail: victorotieno030@gmail.com
CAREER PROFILE SUMMARY
Highly vigilant and physically fit professional with 2 years of experience ensuring the safety and security of
patrons, staff, and premises in nightlife, event, and entertainment environments. Skilled in conflict resolution,
crowd control, ID verification, and emergency response. Adept at identifying potential threats, de-escalating
tense situations, and enforcing venue policies with professionalism and authority. Proven ability to work
collaboratively with law enforcement and management to maintain a safe and enjoyable atmosphere.
Committed to upholding the highest standards of security, discretion, and customer service.
PROFFESION/EDUCATIONAL BACKGROUND.
2011-2015: Completed K.C.S.E at Kit mikayi Sec. School,
2002-2010: Completed K.C.P.E at Kondele Primary School.
KEY SKILLS AND COMPETENCIES ACQUIRED
1. Conflict Resolution & De-escalation
Handling disputes calmly and effectively to prevent violence.
Using communication skills to defuse tense situations.
2. Physical Fitness & Strength
Maintaining physical readiness to handle aggressive behavior if necessary.
Ability to intervene physically when required, using appropriate restraint techniques.
3. Observation & Situational Awareness
Monitoring crowds for signs of trouble or suspicious behavior.
Being alert to potential threats or rule violations.
4. Customer Service & Communication
Interacting professionally with patrons while enforcing rules.
Explaining policies clearly and diplomatically.
5. Security & Safety Management
Controlling access to venues to ensure only authorized individuals enter.
Implementing safety protocols and emergency procedures.
6. Decision-Making under Pressure
Quickly assessing situations and making sound judgments.
Prioritizing safety and order in fast-paced environments.
7. Teamwork
Coordinating with other security staff, management, and law enforcement.
Supporting a collaborative approach to venue safety.
8. Legal Knowledge
Understanding relevant laws related to security, trespassing, and use of force.
Knowing how to document incidents properly for legal and managerial review.
WORKING EXPERIENCE
SILVIA WINES AND RESTORANT (2016- 2019)
Duties & Responsibilities.
1. Maintaining Order and Safety
Monitor the crowd to prevent fights, disorderly conduct, and other disturbances.
Remove intoxicated or disruptive individuals from the premises.
2. Conflict Resolution
De-escalate conflicts verbally before they escalate to physical altercations.
Intervene physically only when necessary and within legal limits.
3. Patrolling the Venue
Walk through the venue regularly to maintain a visible security presence.
Identify and address potential safety hazards or rule violations.
4. Coordinating with Law Enforcement
Call police or emergency services when necessary.
Provide witness statements and assist with investigations.
5. Enforcing Venue Policies
Ensure patrons follow the venue’s rules (e.g., no drugs, no weapons, no smoking in certain areas).
Confiscate prohibited items if required.
6. Handling Emergencies
Assist in evacuations or other emergency procedures.
Provide first aid or support until professionals arrive, if trained.
7. Reporting and Documentation
Write incident reports detailing any problems or actions taken during the shift.
Communicate with management about safety concerns or incidents.
FIFA WORLD CUP (2022) SECURITY (19/09/2022-
30/09/2022
Duties and responsibilities
1. Patrolling the Venue
Walk through the venue regularly to maintain a visible security presence.
Identify and address potential safety hazards or rule violations.
2. Coordinating with Law Enforcement
Call police or emergency services when necessary.
Provide witness statements and assist with investigations.
3. Enforcing Venue Policies
Ensure patrons follow the venue’s rules (e.g., no drugs, no weapons, no smoking in certain areas).
Confiscate prohibited items if required.
SKILLS
Communication and interpersonal skills: Excellent oral communication and written skills, with ability to
interact effectively with people. Team player: Proven ability to lead, foster a positive work environment and
achieving operational goals. Adaptability: Flexible to work under any condition, meet tight deadlines and
adapt to fast- paced environment. Customer service: Strong focus on providing exceptional services and
addressing guest needs. Problem solving: Demonstrate ability to identify and resolve issues quickly and
efficiently.
Referees
1. Nelson Mandela – CEO SILVIA WINES AND RESTORANT
TEL. 0722201019.
2. FORCE SECURITY- DOHA QUATAR
TEL. +974-44635277. EMAIL. info@fssquatar.com
