CAREER

SUCCESS
GUIDE

5th Edition
CONTENTS
11 Resumes and
Letters

02 Career
Exploration 35 Interviewing

43 Job Search

Career
01 Development
Center Services 49 Graduate and Professional School

52 Life After College

GRAPHIC DESIGNER EDITORS CONTRIBUTORS
Alberto Santos-Dominguez Nora Diaz-Vasquez and Career Development Center Staff
Sheila Gallagher-Price
 Career Development Center Services
Career Fairs and
Career Counseling Labor Market Insights
Events

Assessments Interview Preparation

and Major/Career Clothing Closet and Mock Interviews
Exploration

Internships HireFresnoState Graduate/Professional

School Preparation

On-Campus Workshops/Webinars Alumni Services

Employment

More information available when you see this icon.

1 Career Development Center Services | Career Success Guide: Fifth Edition

 Career Exploration

Work DIS
ED
Work

CO
Place & Life Values

E
Politics Balance
Promotions

C
Interests
Connect
with

VE
C
employees
SU Build

R
Experience Skills

Co. Research

Negotiation
Learn to Apply Discover Yourself Personality
tools to achieve success. Gain self knowledge by
Interview Continue to grow and learn completing assessments
within your profession.
Resume Strengths

The Career Network

Career
Development Internships
Development
Process Occupational

Process
Research

Undergrad enGage and Act Focused! Investigate and Explore

Research Career Options
It’s decision-making time! Work options and industries. For Degree
on your “brand” and move Research market trends and
Part-time
Jobs forward. start networking.
Job Market
Trends

D.I.G.S.
Service

TE
Learning
Employers
en

GA
Volunteering

ge
Ga

Work

TI
S
Create Environments

E
action plan

NV
- is a systematic model to increase Determine Career
Conversations

I
Goal Reality Job
Testing Shadowing
control over your career direction

Think about your career as a journey...that will last a lifetime.

When you answer the following questions, you know it’s time to move to the next phase:
D isc over Investigate enGage Su cc eed

“Am I “You know who

“What makes “Is this a good passionate you are, what you
me unique?” fit for me?” about this want, and how to
career path?” get there.”

Career Exploration | Career Success Guide: Fifth Edition 2

Career Assessments

The key to choosing an appropriate major or career is to identify some critical

information about yourself.
Interest Inventories
Determine your likes and dislikes regarding various activities.
Personality
Value Inventories
Measure how important different values are to you.

YOUR
Personality Inventories
Values CAREER Skills Looks at your traits, motivational drives, needs, and attitudes.

Skills Assessment
Will determine your skills and confidence learning a skill.

Interests
Leisure Assessment
Measures your leisure behavior “free time”.

To get an accurate assessment, remain honest with yourself.

Go to: fresnostate.edu/careers and click on “Career Readiness Skills” then “Choose Your Major
& Career” to find the career assessments that are available for you to take. Please speak with a
Career Counselor to interpret and discuss your results.

Single Occupation Worksheet

Complete the Focus 2 Assessments (will take 25 minutes for all five)
Occupation:
Tasks (List top 3 tasks that you feel describes things you enjoy doing and WHY?):
1.
2.
3.
Skills I Have:
Skills I Need:
Education Requirement(s):
Salary for California: $
Do I want to continue to research this career? Yes No
Yes: Continue to “Investigate” (Look at the “Career Development Process” on page 2.)
No: What did you not like about the career?

*Repeat this worksheet until you answer “yes”

3 Career Assessments | Career Success Guide: Fifth Edition

 The Career Development Plan
FRESHMAN 0 - 29 Units (Discover)

D
• Clarify who you are and what you want through the Focus 2 career assessments
• Watch Candid Career occupational videos to learn more about your career
• Visit the Career Development Center’s website to explore available programs and activities
• Talk with advisors, counselors, and faculty about your major, classes, and career interests
• Visit the Career Cafe to develop a resume
• Volunteer (attend the Community Service Opportunities Fair and earn credit through a Community
Service 1 or 101 class)
• Use HireFresnoState to pursue part-time, on-campus, and summer jobs in your field of interest
• Attend your first career fair to explore careers and employers that recruit at Fresno State
• Build a marketable leadership skills by exploring and joining student organizations and clubs

SOPHOMORE 30 - 59 Units (Investigate)

I
• Watch Candid Career videos for advice on career readiness, internships and job search
• Pursue an officer role in a student organization or club to help strengthen your leadership skills
• Identify career options using What Can I Do With This Major? and follow Career Communities from the
Career Development Center’s website
• Consider an internship or engage in Research Experiences for Undergraduates (REUs)
• Learn how to build your network and maintain professional relationships in LinkedIn
• Attend career fairs and employer networking events to gather information
• Visit the Career Café to update your resume and cover letter
• Conduct career conversations and participate in job-shadow experiences
• Explore study abroad opportunities to enrich your language and communication skills

JUNIOR 60 - 89 Units (enGage)

G
• Continue expanding your career readiness skills through activities, volunteer, research, work and/or
internships
• Keep in touch with previous faculty and advisors
• Visit the Clothing Closet to obtain free professional clothing
• Practice networking to build communication skills while gathering career information at career fairs and
employer events
• Explore professional development opportunities (professional associations, webinars, and conferences)
• Consider researching graduate schools; think about future letters of recommendation and references
• Meet with your Career Liaison to create a job or graduate school strategy
• Revise your resume, continue building and learning how to tailor your resume to specific positions
• Learn about interviewing techniques and practice using StandOut or schedule a mock interview with
your Career Liaison

SENIOR 90+ Units (Succeed)

S
• Initiate your job search plan at least 6-months prior to graduation
• Contact faculty and other professionals for references and recommendation letters
• Identify and research prospective employers using Buzzfile
• Fine-tune your resume and cover letter; customize it based on career opportunity
• Stay organized, save job descriptions, keep records of all employers you contact, including date,
method, and result of contact
• Prepare for interviews using StandOut, schedule a mock interview, and visit the Clothing Closet
• Network with faculty, alumni, and others in LinkedIn
• Attend career fairs, participate in employer panels, networking and other career engagement events
• Apply to graduate school

The Career Development Plan | Career Success Guide: Fifth Edition 4

Investigate and Network: Career Conversations

WHY? WHAT? HOW?

Explore and clarify your career Obtain insider information and Identify an occupation you want
goals while expanding your learn what is needed to excel in a to explore.
professional network. particular job.
Find people to interview (worksheet).
Will help build your Become part of the hidden job Prepare in advance,
confidence for job market! dress professional, and
interviews. send a thank you email.

Sample Questions to Ask During a Career Conversation

• Tell me how you got started in this field. What education or related experience might be helpful in entering this field?
• What are the daily duties of your job? What are the working conditions? What skills/abilities are utilized in this work?
• What are the toughest problems you deal with? What problems does the organization as a whole have?
• What obligation does your work put on you outside the work week?
• How much flexibility do you have in terms of dress, work hours, and vacation?
• What do you find most rewarding about this work?
• What salary level would a new person start with? What are the benefits? What are other forms of compensation?
• Is turnover high? How does one move from position to position?
• What trends do you see for this industry in the next 3 to 5 years?
• How well-suited is my background for this field? How would I go about finding a job in this field?
• What suggestions do you have to help make my resume more effective?
• What are the most important factors used to hire people in this work (education, experience, personality, and skills)?
• Will you refer me to 3 professionals I can speak with? May I have permission to use your name when I contact them?
• Do you have any other advice for me?

Go to: fresnostate.edu/careers and click on “Career Readiness Skills” then “Build Your Network/LinkedIn” for additional
networking videos and resources.

To: Fernando Gonzalez (fgonzalez559278@email.com)

From: Pedro Public Health (pedro.p.health@mail.fresnostate.edu)
Subject: Camila Counselor Referral - Informational Interview Request
Dear Mr. Gonzalez,
My name is Pedro Public Health and as a current public health student at Fresno State, I am very interested in working in health
administration. My counselor, Camila Counselor who is a colleague of yours and connected to you on LinkedIn, suggested I
reach out to you based on my interests in your current role in the healthcare industry.
Would you possibly be available for a career conversation? I would love to hear more about what you do, and how you got your
start in health administration.
Please let me know if you are available to meet sometime next week. If your schedule doesn’t allow, what about a 10 minute
phone conversation? I look forward to hearing from you soon.
Sincerely,
Pedro Public Health,
BA/BS in (Major) | California State University, Fresno | 559.555.5555

5 Investigate and Network: Career Conversations | Career Success Guide: Fifth Edition
 Networking Brainstorm Worksheet

Every person you meet has the ability to connect you to (potentially) hundreds more people.
The reality is...we don’t know who everyone else knows. Our best bet is to have genuine, useful
relationships with as many people as possible. Anyone can be a lead, give you a lead, or offer you a
resource about the occupation of your choice.

Brainstorm with people you know and think who can be a lead, give you a lead, or offer you a resource

Family
Friends

You

Classmates,
Alumni, LinkedIn
Faculty and Staff
Connections

Networking Brainstorm Worksheet | Career Success Guide: Fifth Edition 6

Career Competencies

Employers are looking to hire college students and recent graduates who know how to use their
talents, strengths, and interests. Mastering these Career Readiness Competencies will prepare you for
a successful transition into the workplace.

Career/Self Development Communication

Proactively develop oneself and Clearly and effectively exchange
one’s career through continual information, ideas, facts, and
personal and professional learning. perspectives with persons inside
and outside of an organization.

Technology Critical Thinking

Understand and leverage Identify and respond to needs
technologies ethically to enhance based upon an understanding of
efficiencies, complete tasks, and situational context and logical
accomplish goals. analysis of relevant information.

Teamwork Equity and Inclusion

Build and maintain collaborative Demonstrate the awareness, attitude,
relationships to work effectively knowledge, and skills required to equitably
toward common goals, while engage and include people from different
appreciating diverse viewpoints local and global cultures.
and shared responsibilities.

Professionalism Leadership
Knowing work environments differ Recognize and capitalize on
greatly, understand and personal and team strengths to
demonstrate effective work habits, achieve organizational goals.
and act in the interest of the larger
community and workplace.

Adapted from the National Association of Colleges and Employers (NACE).

Go to: fresnostate.edu/careers and click on “Career Readiness Skills” then “Identify & Develop Key Career
Competencies” for samples of career competency behaviors and videos.

7 Career Competencies | Career Success Guide: Fifth Edition

 Major Opportunities Worksheet

STEP 1: MAJOR

Area of Interest Area of Interest Area of Interest

Internship Opportunity Internship Opportunity Internship Opportunity

1. 1. 1.

2. 2. 2.

3. 3. 3.

STEP 2: RESEARCH INTERNSHIP OPPORTUNITIES

Employer Research LinkedIn Profile/Connections

Networking Opportunities Tailored Resume and Cover Letter

Yes No

STEP 3: APPLY FOR INTERNSHIPS

STEP 4: INTERNSHIP INTERVIEW

Major Opportunities Worksheet | Career Success Guide: Fifth Edition 8

Gain Experience Now For Future Success
What’s the answer to this age old question, “How do I get a job without experience and how do I
get experience without a job?” We’ve got three great answers for you: On-Campus Employment,
Internships, and Community Service!

On-Campus Employment

A part-time work experience at a convenient campus location including Work Study.

• Research shows students employed on-campus have higher GPAs and graduate faster than
their peers.
• On-Campus jobs are more flexible than off-campus jobs because they are designed for
students like you.

For more information visit us in the University Student Union, Room 306 or call 559.278.2381

Internships

A professional learning experience that offers meaningful, All students are strongly encouraged
practical work related to a student’s field of study or to complete at least one internship
career interest. Internships can be paid or unpaid, and during their college career. Internships
can take place during the academic year or during the are usually open to students starting
summer. As an intern, you can gain much more than only the summer after their sophomore
academic credit and/or a paycheck. You will: year through their first semester prior
01 to graduation.

“Test Drive” your future career

Community Service Scholarship

02 Program – Intern for 50, 75 or 150
hours with sponsoring nonprofit and
Gain experience to add to your resume
government agencies to earn 1, 2, or
03 3 units of credit and $583, $1,166, or
Develop valuable networking contacts who $1,750 scholarship upon completion
can help you in your job search in the future of hours. Available positions are
posted on HireFresnoState.
04

Become more competitive in the job market

after graduation and you may get a higher
starting salary

9 Gain Experience Now For Future Success | Career Success Guide: Fifth Edition
 Jan and Bud Richter Center for Community Engagement and Service Learning

Provides students with quality volunteer experiences that cultivate a lifelong service-ethic which will
stimulate and enhance the educational experience at all levels including earning credit.
For more information, go to fresnostate.edu/cesl.

So What’s In It For Me?

By participating in On-Campus Student Employment, Internships, or Community Service

you will:
• Develop and enhance key skills and career competencies that
every employer wants and needs
• Gain valuable academic and career-related experience
• Apply classroom learning in real-world situations and perhaps
earn better grades
• Explore an area of interest and validate career choice(s)
• Earn a paycheck and/or academic credit, and reduce your need
for student loans
• Develop a strong work ethic and perfect time-management skills
necessary for academic success
• Build relationships and network with professionals who can
advise and mentor you, enhancing your long-term career success

Strategies for Locating On-Campus Employment, Internships, and Community

Service Opportunities

• Visit HireFresnoState, the university’s online internship and job posting system, through your
MyFresnoState portal and click the HireFresnoState tile
• Contact the faculty internship coordinator in your academic department or the University Internship
Coordinator for information on internship procedures and verifying requirements for arranging
class credit
• Identify and research organizations where you may have an interest in interning or volunteering,
check out Buzzfile and websites of these organizations
• Attend the career fairs and Community Service Opportunities Fair held each semester
• Take full advantage of workshops/webinars offered by the Career Development Center on
interviewing and resume writing
• Use StandOut to learn and practice your interview skills
• Network by speaking with every resource available to you including family, friends, alumni,
professors and members of professional organizations
• Connect with employers and alumni utilizing social media sites such as LinkedIn
• Join a student club or a professional organization, which will help provide excellent opportunities to
develop leadership skills, network with professional guest speakers and provide community service

Gain Experience Now For Future Success | Career Success Guide: Fifth Edition 10
Resumes and Letters

Resume and Curriculum Vitae (CV) Writing

Resume
1. Commonly required for industry positions Resume / CV Checklist
2. Focuses on your strongest, most relevant Contact information is current
qualifications, skills, and experiences
Makes a positive impression in under
3. Demonstrates a fit for a specific position one minute
or industry
Formating is consistent
4. Provides a summary of education and
experience (can include jobs, volunteer,
internship, and leadership positions) Font is simple and easy to read (e.g., Times
New Roman, Arial, Helvetica, or Verdana)
5. 1 page (2 pages if you have extensive
relevant experience) Sections are clearly labeled and listed
with dates in reverse chronological order

Incorporates accomplishment
statements to describe experiences

Curriculum Vitae (CV) Power verbs are used in bullet points

1. Often required for higher education,

research positions, and admissions to Margins are 1/2 inch to 1 inch throughout
professional programs (i.e. Med school
or law school)
Font size is 10-12 for the body of the resume
2. Comprehensive biographical statement
focusing on professional qualifications
and activities Good balance between text and white space

3. Content usually includes: Summary Keeps verb tense consistent (past or

of academic background, teaching, present tense)
research, publications, presentations,
honors, and academic service No grammatical or spelling errors
4. No page limit

11 Resume and Letters | Career Success Guide: Fifth Edition

 Resume Content
Optional: LinkedIn and/or
Your Name your web address.
City, State • Phone # • Email
Include an objective
OBJECTIVE/SUMMARY/PROFILE (OPTIONAL) statement if you are not
A clear, concise statement specific to a position or industry that highlights your skills and experience. providing a cover letter or
when attending a career fair.
SUMMARY OF SKILLS
∙ Bulleted list of skills and qualifications relevant to the position

∙ Use the job description as your guide

∙ Categorize skills such as languages, computer, and laboratory

∙ This section can also be titled Summary of Qualifications or Qualifications & Skills

EDUCATION
School Name (expected) Month Year List highest degree
Degree (i.e., B.S., B.A., B.F.A., M.S., M.A.), Major and/or Concentration first. Include study
Minor and Certificates (if applicable) abroad, if applicable.
GPA if required or above 3.0

RELATED COURSEWORK
● Course Title ● Course Title ● Course Title
● Course Title ● Course Title ● Course Title
• Create your own section
EXPERIENCE headings to target a position (i.e.
Title, Organization Name, City, State Month Year - Month Year Relevant Experience, Leadership
∙ Use bullet points to describe your actions, skills and accomplishments Experience, Project Experience).
• May include paid and unpaid
∙ Start your statements with “power verbs” [power verb + how you completed the action + outcome] positions, internships, military
∙ Use present tense verbs for current positions and past tense for previous positions service, volunteer, and leadership
experiences.
Leadership Title, Organization Name, School Name Month Year - Month Year • List in reverse chronological
order.
∙ Be specific and when possible, end statement with results and outcomes

∙ Do not use personal pronouns (i.e., I, my, me)

∙ Be consistent with punctuation and format

COMMUNITY SERVICE/VOLUNTEER EXPERIENCE

Volunteer Title, Community Service Organization Name, City, State Month Year - Month Year
∙ Bullet points are not required, may want to include depending on depth of involvement

∙ Use same format as Experience section

HONORS AND AWARDS

Title of Honor or Award, Organization Name, City, State Month Year or # of Semesters Received

Do Not Include

References: Do not state “References available upon request,” as this is assumed. Type your reference list on a
X separate page and take it with you to the interview.

X Personal Information: In the U.S., it is inappropriate to include marital status, citizenship, religion, and date of birth.
Pictures: Do not include a photo of yourself. May be appropriate for an acting or modeling position, or if applying for a
X position in a country in which it is customary to include a photo.

Resume Content | Career Success Guide: Fifth Edition 12

Power Verbs For Resumes

To assist you in describing your educational and employment experiences, go through the list and see
which ones you can use to give a punch to your resume.

Communication/People Skills

Addressed Composed Developed Furnished Lectured Participated Reported

Advertised Concluded Directed Helped Listened Persuaded Resolved
Arbitrated Condensed Discussed Identified Manipulated Presented Responded
Argued Conferred Dispatched Incorporated Marketed Promoted Sold
Arranged Consulted Distinguished Influenced Mediated Proposed Solicited
Articulated Contracted Drafted Interacted Moderated Publicized Specified
Authored Conveyed Edited Interpreted Motivated Read Spoke
Briefed Convinced Elicited Interviewed Merged Reasoned Suggested
Clarified Corresponded Enlisted Involved Negotiated Reconciled Summarized
Closed Created Explained Joined Observed Recruited Synthesized
Collaborated Debated Expressed Judged Obtained Referred Translated
Communicated Defined Formulated Led Outlined Reinforced Wrote

Creative/Innovation Skills

Abstracted Composed Directed Formulated Invented Performed Shaped

Accentuated Conceived Displayed Founded Launched Personalized Showcased
Acted Condensed Drafted Generated Marketed Photographed Sketched
Adapted Crafted Drew Illustrated Memorized Pioneered Solidified
Advertised Created Enhanced Imagined Modeled Planned Solved
Animated Customized Entertained Improvised Modernized Published Summarized
Began Designed Envisioned Initiated Modified Redesigned Storyboarded
Brainstormed Developed Established Innovated Originated Remodeled Translated
Captivated Devised Explored Integrated Painted Revised Visualized
Combined Differentiated Fashioned Introduced Perceived Revitalized Wrote

Management/Leadership Skills

Accentuated Championed Developed Expanded Initiated Performed Salvaged

Achieved Changed Directed Fine Tuned Inspected Planned Saved
Administered Considered Doubled Founded Instituted Presided Scheduled
Advanced Consolidated Eliminated Generated Led Prioritized Secured
Advocated Contained Emphasized Handled Managed Produced Selected
Analyzed Contracted Employed Headed Merged Quadrupled Streamlined
Appointed Controlled Empowered Hired Moderated Recommended Strengthened
Approved Converted Enforced Hosted Motivated Recovered Supervised
Assigned Coordinated Enhanced Implemented Navigated Recruited Terminated
Attained Created Envisioned Improved Organized Reorganized Trained
Bolstered Cut Established Incorporated Originated Replaced Transformed
Caused Decided Evaluated Increased Overhauled Restored Tripled
Chaired Delegated Executed Influenced Oversaw Restructured Troubleshoot
Reviewed Vended

Data/Financial Skills

Accounted Audited Computed Dispersed Inventoried Organized Reduced

Adjusted Balanced Conserved Estimated Maintained Planned Researched
Administered Budgeted Corrected Earned accuracy Prepared Retrieved
Allocated Calculated Counted Extracted Managed Programmed Solved
Analyzed Certified Decreased Figured Marketed Profited Tested
Appraised Charged Detailed Financed Maximized Projected Totaled
Approved Checked Determined Forecasted Measured Purchased Trimmed
Approximated Claimed Developed Grossed Multiplied Qualified Upgraded
Assessed Compounded Dispensed Increased Speed Netted Quantified Underwrote
Reconciled Yielded

Manual Skills

Aligned Built Coordinated Drove Handled Performed Serviced

Assembled Constructed Dismantled Fed Lifted Pulled Set-up
Bound Controlled Drilled Fixed Moved Punched Skilled
Operated Repaired Tended

13 Power Verbs For Resumes | Career Success Guide: Fifth Edition

 Helping Skills

Accommodated Assessed Collaborated Eased Furthered Mobilized Represented

Adapted Assisted Consoled Educated Guided Motivated Resolved
Adjusted Assured Contributed Elevated Helped Perceived Safeguarded
Advised Attended Cooperated Encouraged Integrated Preventive Serviced
Advocated Augmented Counseled Endorsed Insured Protected Simplified
Aided Backed Demonstrated Ensured Interceded Provided Spoke
Alleviated Bolstered Developed Expedited Intervened Referred Supplied
Answered Cared sensitivity Facilitated Led Rehabilitated Supported
Arbitrated Clarified Diagnosed Familiarized Listened Related Used teamwork
Arranged Coached Directed Fostered Mentored Rendered approach
Volunteered

Organizational Skills

Accomplished Classified Corresponded Generated Obtained Registered Screened

Achieved Coded Dispatched Implemented Operated Reorganized Standardized
Approved Collated Distributed Incorporated Ordered Reserved Submitted
Arranged Collected Diversified Inspected Organized Responded Supplied
Assembled Compared Enforced Judged Prepared Retained Standardized
Boosted Compiled Executed Logged Processed Retrieved Systematized
Budgeted Completed Facilitated Maintained Provided Recorded Tabulated
Cataloged Configured Filed Met deadlines Purchased Reviewed Updated
Charted Corrected Followed through Monitored Recorded Routed Validated
Scheduled Verified

Research Skills

Analyzed Collected Determined Extracted Interviewed Published Studied

Archive Compiled Diagnosed Extrapolated Invented Rated Solved
Assessed Compared Differentiate Field Investigated Recognized Summarized
Audited Concluded Documented Formulated Linked problems Surveyed
Branded Conducted Evaluated Gathered Located Recorded Synthesized
Cataloged Critiqued Examined Hypothesized Measured Researched Systematized
Checked Decided Experimented Indoctrinate Observed Reviewed Tested
Clarified Detected Explored Inspected Organized Searched Unearthed
Interpreted Perceived Scanned Wrote

Teaching Skills

Accommodate Briefed Coordinated Enabled Guided Invented Taught

Achieved Challenged Counseled Encouraged Individualized Modeled Tested
Adapted Clarified Critiqued Enlightened Influenced Motivated Trained
Adopted Coached Decided Evaluated Informed Persuaded Transmitted
Advised Communicated Demonstrate Explained Initiated Schooled Tutored
Benchmarked Conducted Developed Facilitated Instilled Shaped Validated
Empowered Focused Instructed Simulated Valued

Technical Skills

Accelerated Calculated Converted Drafted Interfaced Printed Restored

Acclimated Centralized Coordinated Engineered Launched Processed Revamped
Activated Challenged Debugged Excelled Maintained Programmed Solved
Adapted Changed Deferred Expanded Mastered Rebuilt Specialized
Adhered Channeled Demonstrated Expedited Modified Reconstructed Standardized
Adjusted Charted Designed Fabricated Molded Rectified Streamlined
Advanced Circulated Detected Formed Networked Re-designed Studied
Applied Coded Determined Fortified Operated Re-engineered Surveyed
Assembled Computed Developed Generated Overhauled Regulated Systematized
Automated Conceived Devised Improved Packaged Remodeled Upgraded
Balanced Conserved Diagrammed Increased Pioneered Repaired Utilized
Built Constructed Diversified Installed Prepared Replaced Wrote

Power Verbs For Resumes | Career Success Guide: Fifth Edition 14

Resume Worksheet

YOUR NAME
City, State • Email • PhoneNumber

Skills and Qualifications:

● Demonstrated experience in
● Proven ability to
● Strong background in
● Proficient in
Education:
Bachelor of ,
Minor in [expected] Mo/Yr
California State University, Fresno (Fresno State) GPA:
Relevant Coursework:
● ● ●
● ● ●
● ● ●

Experience:
, , ,
Title Organization Name City State Mo/Yr to Mo/Yr

● + +
Power Verb How you completed the action Results & Outcomes
●
●

, , ,
Title Organization Name City State Mo/Yr to Mo/Yr
● + +
Power Verb How you completed the action Results & Outcomes
●
●

Memberships/Leadership Experience:
, , Fresno State
Title/Member Student Organization Name Mo/Yr to Mo/Yr
●
●

, , ,
Title/Member Organization Name City State Mo/Yr to Mo/Yr

●
●

Honors/Awards:

, , ,
Title of Honor/Award Organization Name City State Mo/Yr to Mo/Yr

, , ,
Title of Award/Award Organization Name City State Mo/Yr to Mo/Yr

15 Resume Worksheet | Career Success Guide: Fifth Edition

 Creating Accomplishment Statements Worksheet
Accomplishment statements describe your achievements in your past and current experience in bullet points
on a resume. These statements provide proof of your relevant skills and highlight your accomplishments in a
clear and concise way.

Formula for writing accomplishment statements

WHAT WHY HOW WHAT WERE THE

DID YOU DO?

+ DID YOU DO IT?
+ DID YOU DO IT?
+ RESULTS?
What task (transferable Why did you perform this What skills, ability, What did you accomplish
skills) did you perform? Use task? To fulfill a goal, knowledge, equipment, or improve? Did you meet
power verbs! serve a need or make your tool, software program, or or exceed a goal? Did you
organization better? method did you use? create something new? Use
numbers, when possible.

Example

Original Bullet Point: Tutored Students

What? Why? How? Results

Tutored students in Math and To help them improve Using a variety of methods Saw improvement over a three-month
English. grades. to adjust to different learning period in 100% of students.
styles.

Final Bullet Point: Tutored students in Math and English using a variety of methods to adjust to different learning styles, resulting in
overall grade improvement in 100% of students over a three-month period.

Your Turn

Original Bullet Point:

What? Why? How? Results

Final Bullet Point:

Creating Accomplishment Statements Worksheet | Career Success Guide: Fifth Edition 16

 Sample Resumes
Psychology Engineering

FULL NAME
Fresno, CA ▪ (661) 555-5555 ▪ username@mail.fresnostate.edu ▪ linkedin.com/in/username FULL NAME
Selma, CA | 559-555-5555 | username@mail.fresnostate.edu | linkedin.com/in/username
OBJECTIVE
Seeking a position as a Behavior Therapist to utilize interpersonal skills and educational background. EDUCATION
California State University, Fresno May 202x
SKILLS & QUALIFICATIONS B.S., Mechanical Engineering, GPA: 3.17 Fresno, CA
▪ Familiarity with Pivotal Response Therapy techniques and challenges of children with Autism Related Coursework: Fluid Mechanics, Machine Design, Thermodynamics, Product Design, Statistics and
▪ Multilingual: Knowledge of American Sign Language with Level 4 proficiency, Spanish, and English Experimentation, and Energy Systems Design
▪ Proven effectiveness in coordinating camps and activities for children
▪ Technology skills: Microsoft Office (Word, Excel, Outlook), Google Suite, Zoom, iPad, Windows OS, MacOS, iOS PROJECT EXPERIENCE
▪ Exceptional oral communication skills, as well as cross-cultural communication Team Member Aug 202x - May 202x
Senior Capstone Design I and II - Fresno State Fresno, CA
EDUCATION  Collaborated with 5 interdisciplinary engineering students to design robotic arm to rotate to select candy
California State University, Fresno, Fresno, CA 05/202x  Programmed Arduino microcontroller to control all movements of two servo motors and a light sensor
Bachelor of Arts, Psychology | GPA: 3.76  Modeled the arm in SolidWorks to determine the appropriate dimensions and construction materials
▪ Minor, Communicative Disorders and Deaf Studies  Fabricated the arm using lathes and milling machines and applied TIG welding techniques
Bakersfield College, Bakersfield, CA 12/202x Race Team Member (Suspension Expert) May 202x - May 202x
Associate in Arts, Liberal Arts | GPA: 3.8 Bulldog Racing - Formula SAE Fresno Collegiate Chapter - Fresno State Gorman, CA
Related Coursework: Applied Behavior Analysis, Abnormal Psychology, Psychological Aspects of Physical Disability, Community  Troubleshoot technical suspension problems during race day
Intervention and Behavior Support, American Sign Language Levels 1-4, and Deaf Culture  Prepared spare suspension parts, tools, and backup suspension plan
Suspension Team Leader Aug 202x - May 202x
CERTIFICATIONS Bulldog Racing - Formula SAE Fresno Collegiate Chapter - Fresno State Fresno, CA
CPR/AED-Adult and Child with CPR-Infant, American Red Cross (Record ID: 11111) Valid xx/202x - xx/202x  Managed 4-member suspension team to analyze the amount of friction between the tires and the road to
Certificate of Applied Behavior Analysis Training, California State University, Fresno 05/202x provide steering stability
Certificate in Conversational American Sign Language, California State University, Fresno 05/202x  Developed a process to transfer weight during cornering to reduce body roll by 75%
Research & Development Contributor Sep 202x - Apr 202x
RELEVANT EXPERIENCE Bulldog Racing - Formula SAE Fresno Collegiate Chapter - Fresno State Fresno, CA
Volunteer, Central California Autism Center & Learning Group, Fresno, CA 02/202x - Present
 Investigated the viability of multiple exterior designs resulting in improvement in wind drag
▪ Observe behavior therapist’s interaction with children using Pivotal Response Therapy techniques and notetaking
 Coordinated 3 seminars of professional engineers to provide input to student designs
Nanny, Smith Family, Fresno, CA 01/201x - Present
▪ Provide care for 2 children (preschool and elementary age) by planning and conducting educational and recreational activities Design Team Member Sep 202x - Apr 202x
to stimulate academic and social abilities Mechatronics Club - Fresno State, Fresno, CA
▪ Demonstrated effective instruction and communication skills by assisting child with homework and study skills resulting in  Contributed to robotic bartender design
improved learning and academic performance  Developed microcontroller control for the light and sound system using a PIC32
 Investigated and specified windshield wiper pumps to be used for beverage dispensing
Child Worker, San Joaquin Country Club, Fresno, CA 05/202x - 08/202x INTERNSHIP EXPERIENCE
▪ Provided childcare and coordinated activities and summer camps for 20+ children ages 3-5 years
Mechanical Engineering Intern May 202x - Aug 202x
▪ Trained 4 new Child Workers in providing childcare to ensure consistency in company policies, processes, and procedures
TETER Architects & Engineers Fresno, CA
OTHER EXPERIENCE  Designed and specified detailed parts for Fresno Unified School District central kitchen project
Sales Associate, CVS, Bakersfield, CA 09/201x - 09/201x  Calculated preliminary & final performance evaluations on systems under supervision of Project Engineer
▪ Utilized effective bilingual communication (English and Spanish) to process purchase transactions using Point-of-Sale system  Corresponded with vendors to ensure proper orders and materials would be present on-site when needed
Customer Service Representative, Verizon Wireless, Bakersfield, CA 06/201x - 08/201x  Performed stress analysis with classical and finite element methods
▪ Utilized effective customer service and upsell techniques to sell cell service plans, devices, and accessories LEADERSHIP EXPERIENCE
Vice President of Marketing Aug 202x - May 202x
PROFESSIONAL DEVELOPMENT
Bulldog Racing - Formula SAE Fresno Collegiate Chapter - Fresno State Fresno, CA
Conference Attendee, Association for Behavior Analysis International (ABAI) Annual Convention, Denver, CO 05/202x
▪ Attended seminars and meetings regarding Applied Behavior Analysis  Scheduled and organized 25 student volunteers to help with the Career & Internship Fair
▪ Learned new and different behavior techniques and theories involving Autism, ABA field, history, and accomplishments  Achieved an 87.5% of membership growth by coordinating club awareness poster and email campaign
▪ Acquired honorary membership in the ABAI organization  Participated as a member of the Executive Board to make decisions about budget and club events
TECHNICAL SKILLS
EXTRACURRICULAR ACTIVITIES
 Engineering: Strength testing, classical and finite element methods, strain gauges, welding tools
Member, Applied Behavior Analysis Club, Fresno State 09/202x - 05/202x
 Devices & Equipment: Lathe, milling machine, and drill press
Member, Psychology Student Union, Fresno State 02/202x - 05/202x
 Software: AutoCAD, SolidWorks, MATLAB, Mechanical Desktop 6, Microsoft Office (Word, Excel, Project)
 Operating Systems: Microsoft Windows 10 and MAC OS

17 Sample Resumes | Career Success Guide: Fifth Edition

 Sample Resumes
Public Relations Accounting

Full Name FULL NAME

1234 North Street Avenue, Apartment 123 ♦ Fresno, CA 93740 ♦ 559-555-5555 ♦ username@mail.fresnostate.edu 559.555.5555 • username@mail.fresnostate.edu • www.linkedin.com/in/username
Twitter, Facebook, Instagram: @username ♦ YouTube and Pinterest: /username ♦ Blog: domain.com Fresno, CA
Seeking a Public Affairs/Public Relations Specialist position. Open to relocation and willing to travel. OBJECTIVE

Qualifications Seeking an internship in the field of accounting to apply my business coursework and analytical skills.
• Designed and implemented creative media campaigns SUMMARY OF SKILLS
• Skilled at field reporting, writing stories, public speaking, news research and production
• Developed creative story ideas and finding sources ● Experienced in a variety of business accounting functions, including payroll, A/R, A/P
• Social Media Channels: Twitter, Instagram, Google+, Pinterest, Facebook, Periscope, YouTube, LinkedIn, Vimeo ● Excellent oral, written, and interpersonal communication skills
• Platforms, Tools, and Analytics: Sprinklr, Hootsuite, WordPress, Bit.ly, Google Analytics ● Proven ability to work independently as well as a team member
• Demonstrated experience in editing video using Adobe Premiere Pro ● Analytical and problem solving abilities, organized, detail oriented
• Excellent at breaking down a story with facts and personal accounts to write the news ● Self-motivated, responsible, efficient, and goal driven
• Superior organizational skills, managing several events simultaneously
EDUCATION
• Ability to work with others while maintaining a professional work environment
• Computer: MS Word, Excel, PowerPoint, Publisher, Keynote, Adobe Illustrator and Photoshop California State University, Fresno
Bachelor of Science, Business Administration - Accountancy, expected May 20xx, GPA 3.53
Education
Relevant Coursework: Financial Accounting; Managerial Accounting; Intermediate Accounting; Cost
Bachelor of Arts, Mass Communication and Journalism – Advertising and Public Relations December 20XX Accounting; and Tax Accounting & Planning; Microsoft Office; and QuickBooks
California State University, Fresno (Fresno State)
Graduated Cum Laude with a GPA 3.6/4.0 RELATED EXPERIENCE

Coursework Accounting Intern, Moss Adams, Fresno, CA, June 20xx – August 20xx
Public Relations Writing Media Ethics ● Performed SOX Audits, Financial Basics Audits, and Internal Control Testing
Public Relations Cases and Campaigns Editing of Publications ● Utilized Excel spreadsheets to organize data on 55 clients and presented information to the Controller
Public Relations Mass Communication and Society
for improved processes and efficiencies
● Experienced high-paced, business-professional environment
Applied Media Research Media Writing
Data Transcriber, Internal Revenue Service, Fresno, CA, January 20xx – May 20xx
Internship Experience
● Entered information from over 100 tax returns daily into IRS data system
Public Relations Intern, Carter & Company Communications, Fresno, CA May 20xx -August 20xx ● Utilized attention to detail to accurately and efficiently insert data
• Scanned, tracked, and updated coverage for multiple B2B tech and consumer accounts ● Received recognition as Outstanding Team Member for positive contributions in the Fresno location
• Drafted and edited media alerts, pitches, briefings, and Gordon and Sons PR social media accounts.
OTHER EXPERIENCE
• Used Vocus, CisionPoint, and ITDatabase as tools to update media lists and conduct research
Crew Member, McDonald's, Fresno, CA, September 20xx – Present
Entertainment Content Editor Intern, People Monthly, Baltimore, Maryland (virtual) June 20xx -August 20xx
● Provide excellent customer service in a fast paced, demanding environment
• Produced a number of the “Most Viewed” content in the Entertainment category for People Monthly, “15 Books
● Open store in morning and meet delivery truck to stock inventory
to Read Before They’re Movies,” which garnered 835 Facebook likes and 44 Twitter retweets ● Handle cash and credit transactions while maintaining accuracy of cash drawer
• Created Instagram account and increased Facebook page likes by 20 percent in less than two months ● Maintain store facilities to ensure cleanliness and to meet health code regulations
• Managed SEO/SEM strategies using Google Analytics
HONORS/ACTIVITIES
Experience
Staff Writer, The Collegian, Fresno State January 20xx - Present Dean’s List (2 semesters); Member (2 years) and Vice-President, Beta Alpha Psi (1 year)
• Write 5 articles a month averaging 600 words that focus on local arts/culture, political, and civic topics AWARDS
• Research current topics and meet with writers at The Collegian
• Two articles published in local community website Fresno Kiwanis Club Scholarship, June 20xx
“Crew Member of the Month” for exceptional overall contribution to the team, McDonald’s (twice)
Leadership & Activities
COMMUNITY SERVICE
• Member, Public Relations Student Society of America (2 years)
• Member (2 years) and Treasurer (1 year), Kappa Tau Alpha honors society Volunteer Tax Preparer, Fresno West Coalition for Economic Development, January - April 20xx

Sample Resumes | Career Success Guide: Fifth Edition 18

 Sample Resumes
Public Health Nursing

FULL NAME FULL NAME

Fresno, CA • (559) 555-5555 • username@mail.fresnostate.edu • www.linkedin.com/in/username Fresno, CA • 559-555-5555 • username@mail.fresnostate.edu

SUMMARY OF QUALIFICATIONS SUMMARY

Registered Nurse candidate with over two years’ experience providing compassionate care to diverse patient
● Public Health student with a strong interest in health education and outreach populations. Recognized by patients and clinical instructors for caring demeanor and attention to detail. Strong
● Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and work ethic, leadership and collaboration skills.
educationally diverse staff and clients
● Skilled at public speaking, creating engaging presentations and fluent in Spanish EDUCATION
● Strong planning, organizational and follow-up skills including the ability to manage multiple projects California State University, Fresno Expected: May 20xx
● Proficient in MS Word, Excel, PowerPoint, and Google Workspace Bachelor of Science in Nursing, GPA 3.58
Dean’s List (4 semesters)
EDUCATION
CERTIFICATIONS
California State University, Fresno (Fresno State) Basic Life Support June 20xx – June 20xx
● Bachelor of Science in Health Science – Community Health, 05/20xx, GPA 3.75 Certified Nurse Assistant January 20xx – January 20xx
Relevant Courses: Principles of Health Education, Health Education Methods, Global and Cultural
Issues in Health, Nutrition and Health: Realities and Controversies, Health Behavior CLINICAL EXPERIENCE
● International Service-Learning – Dominican Republic, 06/20xx
Nursing Trainee/Pediatrics, Valley Children’s Hospital, Madera, CA September – December 20xx
Secured clean water for six Haitian encampments
● Organized patient care plans, and educated families about medications and therapies
INTERNSHIP EXPERIENCE ● Delivered safe and effective care by utilizing standard precautions, maintaining sterile procedures during
catheterization and sterile dressing changes, and verifying all medication orders
Health Education Intern, California Health Collaborative, Fresno, CA, 09/20xx - 12/20xx
● Assisted in teaching a three part workshop series on gestational diabetes to an audience of 35 Nursing Trainee/Cardiology, St. Agnes Medical Center, Fresno, CA January – May 20xx
community members with a 90% retention rate ● Evaluated assigned patients from head to toe, accurately charting neurological, cardiovascular,
● Collaborated with program staff to develop recruitment strategies that increased participation in training gastrointestinal, genitourinary, and psychosocial findings
sessions by 20% ● Administered oral, subcutaneous, intramuscular, nasogastric, and intravenous medications
● Coordinated logistics for trainings and community outreach activities
Nursing Trainee/Labor and Delivery, Clovis Community Hospital, Clovis, CA September – December 20xx
Student Intern, Planned Parenthood Mar Monte, Fresno, CA, 09/20xx - 12/20xx ● Performed fetal monitoring to evaluate for accelerations and deceleration in heart rates
● Conducted local research on reproductive health issues by surveying over 100 individuals ● Maintained patient comfort during labor and prepared patients for cesarean sections
● Developed an educational program and support materials based on research findings
● Assisted in program evaluation activities by collecting, entering, and evaluating data in Microsoft Excel RELATED EXPERIENCE
Certified Nurse Assistant, Dycora Transitional Health & Living, Fresno, CA June 20xx – Present
WORK EXPERIENCE ● Promote a compassionate physical and psychosocial environment for residents through consistent
positive interaction
Student Assistant, Henry Madden Library, Fresno State, 07/20xx - Present ● Assisted residents with various forms of daily living such as hygiene, bathing, and dressing the patient for
● Managed reserve materials by placing items on reserve for students, checked items in and out of 100% cleanliness
library, and removed out-of-date items with 100% accuracy ● Demonstrated critical thinking skills when acting in an emergency situation, enforced safety and
● Inspected returned books for condition and due-date status and computed any applicable fines in the
infection control procedures to reduce accidents by 40%
library’s database system
● Performed clerical activities and answered a multi-line phone system to ensure 100% customer
WORK EXPERIENCE
satisfaction
Host, Pismo’s Coastal Grill , Fresno, CA August 20xx – June 20xx
Corps Member, Jumpstart Fresno, Fresno, CA, 08/20xx - 05/20xx ● Welcomed and greeted guests, answered telephone addressing customer questions about menus and
● Provided 2-5 hours of individual service in a preschool classroom with 10 students, and assisted promotions, and processed reservations
teachers with activities and daily classroom routines ● Maintained consistent communication with restaurant staff providing updates on flow of business,
● Engaged in team planning meetings and session preparation by collaborating with other Corps length of wait, and number of guests waiting to increase customer satisfaction by 40%
members
ACTIVITIES
ASSOCIATIONS & COMMUNITY SERVICE Philanthropy Chair, Student Nursing Association, Fresno State September 20xx – May 20xx
● Initiated first annual Bowl-a-Thon resulting in $1,500 raised for cancer research
● Student Public Health Association, Member (2 years) and Treasurer (1 year) ● Managed 25 members during numerous philanthropic and community outreach events
● American Public Health Association Student Membership (1 year) Volunteer, American Red Cross, Fresno, CA November 20xx – March 20xx
● American Heart Association, Volunteer (2 years) Volunteer, Kids Day, Valley Children’s Foundation, Fresno, CA March 20xx & 20xx

19 Sample Resumes | Career Success Guide: Fifth Edition

 Sample Resumes
Animal Science/Pre-Veterinary Recreation Administration
FULL NAME
Fresno, CA | (559) 555-5555 |username@mail.fresnostate.edu
Full Name
Fresno, CA (559) 555-5555 username@mail.fresnostate.edu
SUMMARY OF SKILLS
Objective ● Strong planning, supervisory, and coordinating skills with over two years of experience
A part-time position as a PetsHotel Guest Services Associate with PetSmart ● Skilled in identifying complex problems, developing and evaluating options, and implementing solutions
● Proven experience in training and supervising of staff members
Skills ● Computer: Microsoft Word, Publisher, PowerPoint, Excel, Google Workspace, and Minitab
▪ Excellent communication skills
● CPR/First Aid Certified
▪ Over 4 years’ experience handling animals
▪ Basic knowledge of pet care
EDUCATION
▪ Patient and hardworking
BS in Recreation Administration, Emphasis in Sports and Entertainment Facility Management
Education California State University, Fresno (Fresno State), 05/20xx
California State University, Fresno
Bachelor of Science in Animal Science – expected May 20xx, GPA 3.75 RELATED COURSEWORK
Concentration: Pre-Veterinary Medicine ● Diversity and Inclusive Practices in Recreation, ● Special Event Planning
Class Standing: Freshman Leisure and Human Behavior ● Research and Evaluation
● Sports and Entertainment Facility Management, ● Marketing Concepts
Coursework: Introduction to Animal Science, Pre-Vet Orientation, Introductory Biology and Booking, Promotion, and Box Office Operations ● Supervision and Administration
Laboratory and Life Science
RELATED EXPERIENCE
Clovis High School, Clovis, CA Marketing and Promotions Intern, Fresno State Athletic Department, 09/20xx- 04/20xx
High School Diploma, June 20xx, GPA 3.67
● Assisted the leadership team in developing marketing materials that were consistent with branding standards to
Relevant Experience increase attendance at sporting events and increase revenue by 5%
Feral Paws Rescue Group, Fresno, CA ● Collaborated on the development of comprehensive and creative marketing campaigns through social media and
Animal Care Volunteer Summer 20xx departmental publications reaching thousand’s of individuals
▪ Utilized socialization techniques with over 40 semi-feral cats, preparing them for adoption
▪ Met with new pet owners about the proper care of their adopted cat receiving high ratings for Recreation Leader, City of Fresno Parks & Recreation, Fresno, CA, 05/20xx- 09/20xx
qualify of service provided ● Opened and maintained recreational facilities for public use on a daily basis to provide a safe environment that
promotes health and wellness in the local community; averaged 25 participants per day
Valley Animal Shelter, Fresno, CA ● Set-up and maintained developmentally appropriate activities for children ages 5-17 that encouraged teamwork,
Animal Care-Shelter Volunteer March-June 20xx
communication, and leadership skills
▪ Walked, brushed, socialized, pet, read to and played with over 35 cats and dogs
▪ Assisted dog trainer in teaching shelter dogs basic commands ● Monitored and ensured the safety of participants, completed incident and participation reports, and reduced
▪ Helped physically and mentally stimulate the pets in shelter’s care incidents by 10%

Leadership/Activities Special Events Coordinator, Fresno State United Sorority & Fraternity Council, 01/20xx- 12/20xx
Fresno State: Pre-Veterinary Association ● Planned and led fundraising events including the Greek Olympics with over 10 organizations raising over $15,000
High School: Member, Clovis FFA (4 years), Vice President (1 year) and Chapter Secretary (1 year); ● Created a detailed plan for the Greek Olympics which included rules and procedures for five activities to ensure a
participated on a team of four in the State FFA Veterinary Science Career Development Event to fun and safe environment for all participants, resulting in no reported incidents day of event
develop technical knowledge and demonstrate practical skills in the field of veterinary science; and ● Communicated effectively with a board of 15 individuals and organization representatives through monthly
raised and showed lambs
council meetings
Honors/Awards ADDITIONAL WORK EXPERIENCE
Fresno State: Recipient of Ag One Scholarship
Problem Solver, Amazon Fulfillment Center, Fresno, CA, 03/20xx- 12/20xx
High School: Honor Roll (4 years); - Veterinary Science Team was named State Champions after
undefeated season with seven first-place finishes; earned a first place Junior/Senior/Grad Sales Associate, Hobby Lobby, Fresno, CA, 05/20xx- 10/20xx
Showmanship Market Lamb award, and two second place Feeder Lamb awards
LEADERSHIP EXPERIENCE
Vice President (2 yrs), Secretary (1 yr), Fundraising Chair (1 yr), Community Service Chair (1 yr)
Alpha Pi Sigma Sorority Incorporated, 05/20xx- 05/20xx

Sample Resumes | Career Success Guide: Fifth Edition 20

 Sample Resumes
Liberal Studies - Non Teaching Liberal Studies - Teaching

FULL NAME
(559) 123-4567 ▪ username@gmail.com ▪ linkedIn.com/in/username FULL NAME
(559) 555-5555 ◈ username@mail.fresnostate.edu ◈ Fresno, CA
SKILLS & QUALIFICATIONS
Critical Thinking: Approach problems from multiple perspectives while avoiding simplistic conclusions EDUCATION
Communication: Convey complex information simplistically and promote an open dialog California State University, Fresno
Customer Service: Improve experience with active listening skills and positive attitude to build customer loyalty Preliminary Multiple Subject Teaching Credential May 20xx
Financial Literacy: Solid understanding of finance and banking procedures Bilingual Authorization: Spanish
Detail Orientated: Analyze data to check for errors and inaccuracies Bachelor of Arts in Liberal Studies May 20xx
Problem Solving: Create and reinvent ideas to resolve issues and address concerns quickly
Interpersonal Skills: Collaborate and work well together with others to foster a productive workplace CERTIFICATIONS & SKILLS
Social & Cultural Relations: Understand diversity and appreciate human relationships between groups and individuals
• Multiple Subject CSET waiver, RICA, Basic Skills Requirement (BSR) met
Computers: Microsoft Office Suite, Google Workspace, Core Banking (banking software system), Zoom • Computer: MS Word, Excel, PowerPoint, Publisher, Google, and Blackboard
Language: Conversational Spanish • Virtual Classroom: Zoom, Class DOJO, Google Classroom
• Language: Conversational Spanish
EDUCATION
California State University, Fresno Fresno City College, Fresno, CA RELATED EXPERIENCE
Bachelor of Arts: Liberal Studies Associate of Arts: Sociology
Calwa Elementary School, Fresno, CA
5/20xx 5/20xx
Student Teacher, Sixth Grade, 32 students Jan–May 20xx
• Developed and presented comprehensive lesson plans incorporating the core learning objectives of the master
EXPERIENCE teacher to engage student interaction
Escrow Assistant Internship – Fresno Title Company, Fresno, CA 5/20xx-9/20xx • Implemented varied strategies in order to accommodate diverse needs to enhance inclusivity
• Coordinated with clients to acquire necessary documentation to finalize the real estate transactions • Designed and taught an interdisciplinary curriculum unit on ancient Egypt in which all students were
• Reviewed contracts and commitments in preparation for the closing to assemble a complete file cooperatively involved
• Interpreted earnest money agreements as they related to closing with 100% accuracy • Supervised students with the final project of recreating the interior of an Egyptian tomb
• Retrieved and examined real estate closing files for accuracy and ensured that information included was • Played an active role during parent-teacher conferences and updated guardians regularly on their child’s
recorded and executed according to regulations, streamlining this process by 40% from the prior year progress in the classroom to keep them better informed
• Entered into record-keeping systems appropriate data needed to create new title records • Facilitated open tutoring Monday through Thursday mornings for students needing additional help
• Maintained consistent communication with clients providing updates, increased customer satisfaction by 75% Garfield Elementary School, Clovis, CA
• Handled the disbursement of funds and followed-up with clients of all escrow transactions Student Teacher, Second Grade, 28 students Aug–Dec 20xx
Service Representative – Chase Bank, Fresno, CA 2/20xx-7/20xx • Created and presented a multi-disciplinary unit on Native Americans incorporating hands-on activities
• Complied with all policies and procedures, federal and state laws while staying informed of changes
• Modified curriculum for an English Language Learner and Special Education Students in the regular education
• Operated cash drawers often containing $7,000+ as well as credit transactions quickly and accurately
classroom to be more user friendly
• Received deposits and examined checks for proper endorsements to ensure 100% customer satisfaction
• Assessed student learning formally and informally using a variety of assessments and grading rubrics
• Assisted in processing various reports for branch management
• Maintained classroom management using a daily bell ringer, solid agenda, prompts and one-on-one check-ins
• Always kept negotiable items secure and maintained a high level of safety for the Bank Clovis Unified School District, Clovis, CA
• Notified management of situations relating to risk management and loss prevention Campus Club Aide Aug 20xx–May 20xx
• Accepted and placed stop payment requests, accepted check reorders, and processed address changes • Assisted the program instructor for an individual class in the direct care and supervision of the children in an
• Improved and increased customer accounts by 25% through special promotions and specials after-school program resulting in more student interaction
• Maintained program standards by following district guidelines and policy to ensure balance within the school
OTHER EXPERIENCE • Balanced emotional support and discipline to deal with behavior problems to create a positive environment
Instructional Aide – Classified Substitute – Fresno Unified School District, Fresno, CA 9/20xx-5/20xx
ADDITIONAL EXPERIENCE
Office Receptionist – Classified Substitute – Clovis Unified School District, Clovis, CA 9/20xx-5/20xx
Fresno City Parks, After School, Recreation and Community Services, Fresno, CA
COMMUNITY INVOLVEMENT Summer Camp Leader Summers 20xx, 20xx
• Directed activities for over 50 children, ages 5–12, enthusiastically to develop trust while creating an inclusive
Mentor – Boys and Girls Club, Fresno, CA 5/20xx-Present
learning environment
Volunteer – Mountain View Community Church Food Pantry, Fresno, CA 1/20xx-Present • Communicated with parents on a daily basis while keeping them abreast of their students’ achievements
Volunteer – Valley Animal Center, Fresno, CA 6/20xx-3/20xx • Completed weekly written reports of program activity and submitted in a timely manner

21 Sample Resumes | Career Success Guide: Fifth Edition

 Sample Resumes
Biology Social Work

Full Name FULL NAME

Fresno, CA • (111) 111-1111 • username@mail.fresnostate.edu • linkedin.com/in/username Fresno, CA ▪ username@mail.fresnostate.edu ▪ (559) 555-5555

SUMMARY OF SKILLS & QUALIFICATIONS

SKILLS & ABILITIES
▪ Experienced in the application of social work and case management principles in educational and community
● Laboratory Skills: SDS-PAGE, PCR/Cloning, ELISA, Electrophoresis, Spectrophotometry, Amino acid analysis
based settings with individuals from diverse backgrounds
DNA/Extraction/Quantification, GC-MS, Computer Data Analysis
▪ Fluent in English and Hmong with the ability to translate, read, and write at proficiency levels
● Computer: Microsoft Word and Excel (data visualization, pivot tables, simple linear regression), R (multiple linear regression,
▪ Excellence in professionalism with the ability to maintain strict confidentiality and integrity
multi-correlation, ANOVA, and t-test), Google Applications, Zoom
▪ Effective presentation and group facilitation skills
● Strong background in research and laboratory settings, leadership, and effective communication
● Ability to work in diverse teams as well as independently EDUCATION
California State University, Fresno (Fresno State)
EDUCATION Master of Social Work, With Distinction, May 20xx
California State University, Fresno Expected May 202x Bachelor of Arts in Social Work, Cum Laude, May 20xx
Bachelor of Science - Biology | GPA 3.59 Fresno, CA ▪ Certificate in Cross-Cultural Competency
Minor - Chemistry
Academic Honors: Dean’s List - 3.5+ GPA (4 semesters) CERTIFICATIONS
Related Coursework: Organic Chemistry, Microbiology, Molecular & Cellular Biology, Hematology, and Immunology Pupil Personnel Services Credential, December 20xx
First Aid/CPR Certified, October 20xx – October 20xx
RESEARCH & LAB EXPERIENCE Mandated Reporter, March 20xx
Laboratory Volunteer, Adventist Health Hospital, Hanford, CA Mar 202x – Present
● Completed 100+ hours of laboratory shadowing and basic lab assistant duties SOCIAL WORK EXPERIENCE
● Loaded 100+ patient blood samples for CBC and chemistry testing and 100+ patient urine samples for urinalysis School Social Worker Intern, Fort Miller Middle School, Fresno, CA, August 20xx – May 20xx
● Under supervision, assisted in lab testing (HCG, Mono, RSV, Amnisure, FFN, HIV, and Trep Screen) and interpreted results
School Social Worker Intern, Vinland Elementary School, Fresno, CA, September 20xx – May 20xx
▪ Provided individual socio-emotional counseling to a caseload of up to 25 students from culturally diverse
● Familiar with laboratory equipment (Beckman Coulter DxH 600 & DxC 600i, HemaTechnologies ESR STAT PLUS Analyzer,
backgrounds to reduce personal, emotional, and social barriers
Siemens CA 1500, Iris Chemistry Analyzer, and MedTox)
▪ Oversaw psychosocial assessments and facilitated an Anger Management Group with 10 students that resulted
● Supported in quality control and calibration for Beckman Coulter DxH 600 and Siemens CA 1500
in a reduction of incidents by 100% of participants
▪ Developed a plan with parents and children to accommodate students’ learning needs and conducted semestely
Undergrad Research Assistant, Department of Biology - Fresno State, Fresno, CA Dec 202x – Feb 202x
teacher/student meetings to improve students’ academic success
● Investigated vector-borne pathogens found in ticks (specifically of Rickettsia and Borrelia genera) in the Van Laar Lab
▪ Prepared accurate narratives and statistical reports for 100% of assigned caseload, and reviewed with site
● Trained by primary investigator to effectively utilize various assays (PCR, RFLP, gene cloning, DNA extraction)
supervisor for feedback
● Collected, processed, and preserved 100+ molecular samples, and insect specimens (ticks)
▪ Managed crisis intervention and follow up case management services to assigned students and families for issues
● Analyzed data using R and communicated findings through reports, posters, and manuscripts
related to suicide threats, drug abuse, pregnancy, community violence, child abuse, and bullying
● Assisted in the publishing of peer-reviewed manuscript “Rickettsia spp. in Five Tick Species Collected in Central California”
▪ Processed timely referrals to school nurses, law enforcement, and other community based agencies
▪ Maintained active communication with site supervisor and built collaborative relationships with school
Research Project Leader, BOND Program - Fresno State, Fresno, CA Sep 202x – May 202x
● Collaborated with 4 peers to analyze the biodiversity of soil personnel
● Developed a research question and collected data from the Fresno State Farm soil for biodiversity analysis
● Analyzed collected data via Excel (Simple Linear Regression) and drew conclusions and discussions
Social Worker Intern, Resources for Independence Central Valley, Fresno, CA, August 20xx – May 20xx
▪ Supported and guided 7 clients with disabilities in setting goals and developing a work readiness independent
● Presented findings at a community research symposium for the university academic and research communities resulting in
living plan
ranking 2nd place out of 46 BOND student research group projects
▪ Facilitated assessment and case management services with 100% client satisfaction
▪ Co-presented virtual and in-person workshops on relationship building, independence, and self-advocacy
LEADERSHIP EXPERIENCE
▪ Conducted home visits to develop home assessment/safety plans
Treasurer, Pre-Medical Club - Fresno State, Fresno, CA Aug 202x – May 202x
● Maintained financial records and collected each member’s dues and gratuities given to the organization OTHER EXPERIENCE
● Submitted Instructionally Related Activities grant resulting in a $5,000 grant award Residential Advisor, Fresno State College Assistance Migrant Program, July 20xx & 20xx
● Managed a $5,000 grant award to cover 30 members’ travel, lodging, and food expenses for annual medical school trip ▪ Supervised 50 youth in an on-campus 4-week program
● Organized a fundraiser for club members where 7 members, including myself, worked during the Vintage Days weekend ▪ Developed and coordinated workshops for students’ awareness and education; surveyed students demonstrated
resulting in a $430 profit towards club activities a 70% information retention rate
● Collaborated with Conference Coordinator officer to obtain the ASI Sponsored Activity Grant, which allocated a $2,900 ▪ Created a positive intellectual, emotional and social living environment for youth
budget to host a pre-health conference on-campus attended by 200+ college and high school students
PROFESSIONAL AFFILIATIONS
Member, California Association of School Social Workers (CASSW), September 20xx – Present

Sample Resumes | Career Success Guide: Fifth Edition 22

 Sample Resumes
Criminology Management

FULL NAME
FULL NAME Fresno, CA ▪ (559) 555-5555 ▪ username@mail.fresnostate.edu ▪ www.linkedin.com/in/username

Fresno, CA 831-555-5555 PROFESSIONAL SUMMARY

www.linkedin.com/in/username username@mail.fresnostate.edu Seeking a management or supervisory position where I can apply my leadership and knowledge of business
administration to promote success within the organization while fostering professional growth.
PROFILE ▪ Experience in managing and leading business ▪ Organized, responsible, and provide exemplary
Visionary and detailed professional with experience in multitasking, patient advocacy and operations and processing accounting customer service
customer service. Combines experience and interpersonal skills. Effective problem-solving paperwork ▪ Able to work effectively independently or in a
abilities along with the ability to respond, interpret, and apply appropriate regulations and codes. ▪ Fast learner, detail-oriented, and problem-solver team environment
Great communication skills and culturally sensitive to any diverse and special population. in order to meet company objectives ▪ Knowledgeable of Lean Six Sigma
▪ Strong time management skills and able to meet ▪ Proficient in Microsoft Office (Word, Excel,
deadlines PowerPoint), QuickBooks, and Google Suite
SUMMARY OF QUALIFICATIONS ▪ Able to foster positive business relationships ▪ Bilingual English/Spanish
• Bilingual – English/Spanish • Responsible and Dependable EDUCATION
• MS Word, Excel, and PowerPoint • Positive Attitude California State University, Fresno (Fresno State)
• Quick Learner • Victimization Advocacy Bachelor of Science (B.S.), Business Administration-Management Option, GPA 3.0, Dec. 20xx

RELATED COURSEWORK
EDUCATION Project Management, Production/Operations Management, Labor Relations and Collective Bargaining, Compensation
California State University, Fresno, B.S. – Criminology, Victimology, expected May xx Systems and Performance Management, and Contemporary Leadership
Hartnell College, Salinas, CA, A.S. – Social and Behavioral Sciences, May xx
PROJECTS
Strategic Management
CERTIFICATES ▪ Served as a member of sic student executive management team for a multi-million dollar company, competing
Certificate of Participation, Elder Abuse Services directly against other real or simulated teams to capture market share and realize market growth
Victim Services Certificate, California State University, Fresno ▪ Analyzed the industry, regional markets, and competition by reviewing fiscal reports
Paraprofessional Crisis Counselor Certificate, RCS Fresno ▪ Formulated a business strategy and forecasted growth projections for the fiscal year
▪ Implemented recommendations across functional areas: R&D, Marketing, Production and Finance

RELATED EXPERIENCE RELEVANT EXPERIENCE

RCS Fresno, Fresno, CA Manager, Fresh Marketplace (Visalia, CA) May 20xx-Present
Intern Sept. xx – May xx ▪ Recruit, on-board, and train 12 new employees and offer professional development to enhance staff skills,
knowledge, and improve morale
Performed community outreach activities, worked with incoming crisis call interventions, and
▪ Facilitate monthly and quarterly physical inventory counts resulting in a 10% increase in the churn rate of retail
participated with victim advocates while helping clients in need.
inventory
▪ Perform data entry of daily sales transactions and maintain store accounting records
Elder Abuse Services, Fresno, CA ▪ Offer exceptional customer service and fostered positive customer and vendor relationships
Student Intern Jan. xx – May xx
Volunteer Mar. xx - Jun. xx Accounting Office Associate, Paint Store (Reedley, CA) Jan. 20xx-Mar. 20xx
Observed elder abuse court cases, shadowed the Long-Term Care Ombudsman Program, and ▪ Processed documents for Accounts Payable/Receivables accounts for more than 120 vendors and prepared weekly
organized community outreach activities. reports for the Controller
▪ Communicated with decision-makers of any cash shortages and overages
▪ Assisted in inventory management, price verification, and completed cash register audits
WORK EXPERIENCE ▪ Finalized business days cash flow, prepared bank deposits, and reconciled charge transactions
Sales Associate, Macy’s, Fresno, CA Oct. xx – Apr. xx COMMUNITY SERVICE
Cashier, Farm Fresh Deli & Café, Salinas, CA Aug. xx – Aug. xx
Activity Aide, Break the Barriers (Fresno, CA) Aug. 20xx-Dec. 20xx
Assistant Event Coordinator, Community Center (Reedley, CA) Jul. 20xx-Dec. 20xx

ACTIVITIES/INVOLVEMENT
Member, Fresno State Hispanic Business Student Association Aug. 20xx-May 20xx

23 Sample Resumes | Career Success Guide: Fifth Edition

 Sample Resumes
Communication Graphic Design

EDUCATION

B.A. in Communication 5/20xx

Full Name
Studio: 1234 Van Ness Ave. Fresno, CA 93721
Minor in Spanish 559.123.4567 | username@gmail.com |domain.com |Linkedin.com/in/username
California State University, Fresno

559.123.4567 EDUCATION
username@mail.fresnostate.edu PROFESSIONAL EXPERIENCE California State University, Fresno 05/20XX
Bachelor of Art in Graphic Design
Student Assistant 8/20xx-Present Fresno Art Museum, Fresno, CA 08/20XX
University Brand Strategy and Marketing, Fresno, CA Apprenticeship
• Assisted in the coordination of marketing initiatives Full Sail University, Florida/ Online Campus 12/20XX
• Acted as a liaison between marketing and the sales team Certificate of Accomplishment in Print and 2D, Motion Graphics, Interactive Design
• Tracked media coverage and coordinated task calendars
Technology: • Managed customer interface ART & DESIGN EXPERIENCE
• Airtable Student Assistant, Pottery Studio - California State University, Fresno CA 08/20XX-Present
• Creator and Influencer 3/20xx-Present ◈ Supported and increased development of design skill for 22 undergraduate students
• YouTube, Instagram, and TikTok ◈ Collaborated with faculty to tailor instructional approach
• • Communicate with 100+ followers daily ◈ Met individual learning style resulting in improved comprehension and design competency development
• Create unique visual content and copywrite advertisements
• Photography/Creative Intern - Illumination Entertainment, Fresno CA 01/20XX-12/20XX
• Collaborate with sponsors to represent brand authentically
• Social insights and data analytics to enhance engagement ◈ Digital Marketing on multiple platforms, created content for company’s Facebook, Twitter, and Instagram
Language: • Understand following demographics and research trends ◈ Integrating supervisor’s recommendations to improve public engagement
• • Content optimization using top keywords and popular hashtags
• SKILLS
Student Intern 1/20xx-6/20xx Languages: English, Spanish, and American Sign Language
ABC Group Inc., Fresno, CA Software: Maya, Procreate, Dreamweaver, Adobe Suite/Photoshop/Illustrator, InDesign, SketchUP, Revit, Lumion,
Techniques:
• Developed visual toolkits, and materials for clients
AutoCAD, Enscape, Microsoft Office Word/Excel/PowerPoint
• Technical: 2D and 3D animation, Character Design, Visual Storytelling, Story Boarding, Graphic Design, Life Drawing,
• Worked under pressure and developed animated presentations
• Social Media: Facebook, Twitter, Instagram
from provided abstracts
•
• Modified original version to accommodate client assets
• SELECTED EXHIBITIONS
• Skilled at design and aesthetics to create innovative presentations
20XX, O.S.D 1, (solo), Studio Fresno, CA [upcoming]
Diversity and Inclusion: Team Member 1/20xx-9/20xx 20XX, Shrunken Heads, (group), Zoombie Nation Gallery, Fresno, CA
Fresno ABC Food, Fresno, CA 20XX, VarietyS how, (group), Ramada Hotel, Clovis, CA
• Skilled at interacting with
20XX, A Visual Story (solo), Fresno State Library, Fresno, CA
diverse consumers • Increased sales by 25% through online marketing and promotions
20XX, Title, Location/exhibition space (solo/group exhibition), City, State
• Built online followers by 50% within the first 3 months
•
ADDITIONAL EXPERIENCE
Sales and Marketing Internship 5/20xx-9/20xx 20XX, Grant, Institution/museum/location, City, State
•
Fresno BBQ, Fresno, CA 20XX, Award name (winner/finalist/honorable mention/selected mention), City, State
• Created marketing plan to increase sales and brand recognition 20XX, Residency name, Institution/museum/location, Place, Country
• Exceeded sales projections by 30%
• Created online presence on various platforms COLLECTIONS
• Creating short commercials on TikTok expanding demographics City Library, City, Country
Gallery/Restaurant/Office/Government related institution, City, State

LEADERSHIP EXPERIENCE PUBLICATIONS

5/20xx “Name Surname” in Contemporary Art Issue. Kortrijk: 20XX
President of Fresno State Debate Team 8/20xx-5/20xx
“A Visual Story: Exhibition catalog” Fresno: 20XX
President of Spanish Club 8/20xx-8/20xx

Sample Resumes | Career Success Guide: Fifth Edition 24

 Sample Federal Resume

Keep font size between 10-12 pt.

Utilize an easy-to-read font such as Arial, Calibri or Times New Roman
Typically, leadership
Use 14-18 pt., bold font to delineate name  FirstName LastName LEADERSHIP EXPERIENCE AND ACTIVITIES
experience will be denoted
by semester & year ↓
Mailing Address, City, State Zip
Phone number: (###) ###-#### Organization – Position Semester XXXX - Present
Email Address Use professional email address
 [Showcase transferable skills/strengths from your extracurricular and volunteer activities, especially
those that are most relevant to desired position or industry]
JOB INFORMATION
Announcement Number:  [If you list an activity on your resume be prepared to discuss it in a meaningful way in an interview]
Job Title:  [List leadership involvement in order of importance or reverse chronological order—if you were
Grade(s) Applying For: president of a student organization]

EDUCATION HONORS
Name of Institution City, State  [Showcase honor or achievement by title] Semester XXXX
Degree, Major  Major & minor must be officially declared Month YEAR  [If possible, note semester awards (e.g., University Honors - number of times recognized)]
Minor: Area of Study Anticipated graduation date ↑
Semester XXXX
Overall GPA: X.XX  Do not round up GPA, cut after two decimal places

RELEVANT COURSEWORK Only include this section if you are qualifying for the
SKILLS
Course, XX hours position based on education and required coursework. Computer Skills: MS Word, Excel, PowerPoint, Access, SPSS, Java
List Course and number of Hours for each course.
Also, include if you lack experience. Certifications: Microsoft Office Specialist Certification (2014), Bloomberg (in progress)
EXPERIENCE Languages: [Fluent, Working Knowledge, Conversational, or Basic Knowledge] in [languages other than
Denote work experience by months or semesters & year;
Current Employer- Position City, State
be consistent throughout experience section ↓ English
Month YEAR - Present
Supervisor: Name, (XXX) XXX-XXXX Hours Worked Per Week: XX ↑Only include certifications that are relevant to the
REFERENCES position/industry you are pursuing;
Permission to Contact: Yes/No Grade Level/Pay/Salary: Amount NAME include name of certificate/licensure & year received.
 [Resume bullet = Strong ACTION VERB + Description of ACTIVITY or SKILL + End RESULT TITLE Place academic certificates in the education section of the resume.
/ACCOMPLISHMENT and/or PURPOSE] ORGANIZATION
 [Use a variety of strong action verbs at the beginning of bullets and avoid repetition (e.g. Led,
PHONE NUMBER
Supervised, etc.)—do not begin a bullet with a weak or missing verb (e.g., Responsible for…
EMAIL
Assisted with… Worked on… Helped…)]
 [Include specific actions and measurable results—quantify work experience and accomplishments
(numbers of customer served, number of people managed, and monetary budgets). Add frequency,

CONTENT TIPS
how frequently do you do a particular task? ]
 [Showcase the transferable skills/strengths from former positions that are most relevant to desired
position or industry]
 [Resume bullets are not sentences—remove pronouns (I, me, my, we) and limit articles (a, an, the) and
helping verbs (had, have may, might, forms of “to be”: am, is, are, was, were) when writing resume
bullets; these words are assumed by the reader]
 [List experience in reverse chronological order; use present tense for current positions and past tense for
previous experiences]

Current Employer- Position City, State

Month YEAR - Present
Supervisor: Name, (XXX) XXX-XXXX Hours Worked Per Week: XX
Permission to Contact: Yes/No Grade Level/Pay/Salary: Amount
Did you know Fresno State has a USDA-HSI National Program Liaison on
 [Recruiters notice poor formatting, incorrect grammar, spelling errors, and sloppy bullet text—edit campus? Contact Juan Alvarez at juan.alvarez@usda.gov, or visit him
carefully] in the Peters Building Room 224, for additional support on your federal
 [Try to use at least three to five bullets for each work experience; do not use periods at the end of each resume and federal career/internship search. Available to all students and
Formatting Tips

bullet] all majors.

 [Use a consistent font throughout header, section headings, and content sections]
 [Write numbers from zero through ten as words and write numbers above ten as numerals; money is
denoted: $1K, $1M, $1B]
 [Avoid resume bullets with a “hanging word”—single words on their own lines]
 [There is a full space between different sections, schools, and employers—be sure spacing is consistent]

25 Sample Federal Resume | Career Success Guide: Fifth Edition

 Sample (CV) - Human Services
Research Project
FULL NAME The Counselor as Hero: A Jungian Perspective of the Practicum Experience, Fresno State Sept 20xx - May 20xx
559.123.4567 • username@mail.fresnostate.edu Project Advisor: Dr. Someone Important, PhD, LMFT, LPCC
Associate Marriage and Family Therapist, License # pending • Followed a Jungian theoretical approach to better understand the counselor development process in the practicum course
• Connected the Integrative Processing Model Papers, reflections from counseling students to The Hobbit and The Two
Qualifications & Professional Skills in Counseling Princesses of Bamarre to understand the counselor-in-training as a hero, and to discover more about the process of
counselors-in-training trusting their own skill set in session, and discovering their shadow selves
Children Counseling: Theraplay with children and families implementing sand therapy to enhance healthy attachment; Gestalt Play
Therapy and Child Centered Play Therapy with children; Implement puppets, art, mutual storytelling, and bibliotherapy with children Counseling Experience
Adolescent Counseling: Facilitated Person Centered Therapy focusing on self-esteem; Conducted Motivational Interviewing
Marriage, Family, and Child Counselor Trainee - Fresno Family Counseling Center Fresno, CA Jan 20xx - Present
Individual Counseling: Acceptance Committed Therapy (ACT) for clients who have experienced trauma; Developmental Counseling Supervision by Dr. Someone Important, LMFT, License #12345; Dr. Someone Brilliant, LMFT, License #12345
Therapy (DCT) and DCT Assessment to assess for a theoretical approach; Utilize Person Centered Therapy, Cognitive-Behavioral • Provide crisis, individual, group, couple, and family therapy for clients with a variety of presenting problems
Therapy, and Reality Therapy • Collect and evaluate client information during initial interview and throughout therapy
• Develop therapeutic interventions, treatment plans, and facilitate assessments
Couples and Family Counseling: Theraplay and Structural Therapy to assist families with healthy attachment and boundaries;
• Consult with other professionals to discuss therapy sessions during supervision
Implemented the Communication Model to assist couples in arguments; The Five Love Language Assessment to communicate needs
• Analyze data such as interview notes, test results, and reference manuals
in the relationship
• Case management with clients and prospective clients
Multicultural Counseling: Training in Multicultural Aspects of Counseling; Incorporated Theraplay for clients with disabilities • Conduct phone intakes and refer clients to appropriate resources in order to address needs
Mental Health Counseling: Provide comprehensive and holistic treatment to clients struggling with mental health issues; Utilize • Maintain progress notes for all clients to ensure proper documentation of session content and interventions
Emotionally Focused Therapies, meditation and psychotherapy • Issue referrals; maintain client paperwork and payments
• Complete paperwork to enable clients to satisfy court and/or agency requirements
Crisis and Case Management: Knowledge in mandates for child abuse, harm to self or others, and elder or dependent adult abuse;
Experience completing CPS reports; Significant experience assessing for suicidal ideation, creating safety plans, and providing Behavior Consultant - Learning A.R.T.S (Applied Research and Training Services) Fresno, CA Month 20xx - Month 20xx
referrals; Created safety plans for Intimate Partner Violence; Assessed for Tarasoff; Proficient in documenting crises via consultation • Case and team management who designed, implemented, and analyzed data on behavior intervention plans to increase
notes and reporting to the appropriate supervisor; Maintained caseload and is consistent with intakes, progress notes, and treatment target behaviors in social, personal, and academic skills
plans; Adhere to ethical guidelines for therapeutic sessions • Performed comprehensive evaluations of children on the Autism Spectrum in reciprocal social interactions
• Communication, language, and restricted and repetitive behaviors
Assessments: Developmental Counseling Therapy (DCT), The Five Love Languages, Didactic Scale
Behavior Consultant - Dr. Anyone Doctor, PhD. Visalia, CA Month 20xx - Month 20xx
Languages: Spanish and English; Translator
• Case management and performed comprehensive evaluations of adult males with developmental disabilities in reciprocal
social interaction, communication, language, and restricted and repetitive behaviors
Education • Designed and implemented behavior intervention plans to increase target behaviors in social and personal skills
Master of Science in Counseling - Option in Marriage, Family, and Child Counseling May 20xx
Presentations
California State University, Fresno GPA: 4.00
Graduated with Distinction
Therapy, M., (20xx, June). Telehealth with Kids. Poster session presented at the annual conference of the American Association for
Bachelor of Art in Psychology May 20xx Marriage and Family Therapy, Sacramento, CA.
Minor in Applied Behavior Analysis GPA: 3.70
Therapy, M., (20xx, December). Using Art Therapy with Adults. Paper presented at the meeting of the California Counseling
California State University, Sacramento
Association, Los Angeles, CA.
Associate of Arts in Liberal Arts May 20xx
Fresno City College, Fresno, CA GPA: 3.31 Community & Global Involvement

Certifications & Trainings Habitat for Humanity, Fresno, CA Jan 20xx – June 20xx
YouthLinc, Khao Lak, Thailand June 20xx
The Mindfulness Meditation Teacher Certification Program Aug 20xx
• Helped build and improve orphanage structures while teaching English classes to local students
The Awareness Training Institute and Greater Good Science Center – UC Berkeley - Scotts Valley, CA
Choice Humanitarian, Guatemala Dec 20xx- Jan 20xx
Genesis Continuing Educational (CE) Group December 20xx
• Worked in a team to build a health clinic for the people of a remote village, La Laguna de Sajonte
Ethical Principles of Psychologists and Code of Conduct; NBCC Code of Ethics
Introduction for Professionals to EFT and EFFT February 20xx Professional Affiliations
A Relational Gestalt Approach to Mindfulness March 20xx
• California Association of Marriage and Family Therapist (CAMFT), Member 20xx - Present
Online Emotionally Focused Therapy (EFT) Training May 20xx • Counseling Academic and Professional Honor Society International Chi Sigma Iota 20xx - Present
Nurturing Parenting 3-Day Facilitator Training April 20xx
Healing Trauma with the Body May 20xx Honors & Awards
Power of Awareness Training May 20xx • Merry West Outstanding Re Entry Student Award (20xx-20xx), California State University, Fresno
• President's list (6x); Dean's list (4x), California State University, Fresno

Mary F. Therapy, Page 2 of 2

SUGGESTED HEADINGS TO CONSIDER

ACADEMIC PREPARATION: GRANTS RECEIVED: PROFESSIONAL SERVICE:
Education/Credentials | Coursework | Research/Lab Experience Publications | Presentations | Posters | Fellowships | Internships | Certifications | Creative Works | Research Interests
| Teaching Experience | Special Skills | Program & Workshops | Honor/Achievements | Awards | Dissertation/Thesis | | Teaching Interests | Special Training | Community Involvement
Professional Affiliations | Professional Experience | Languages | Committee Leadership | Consulting Experience | | Works-In-Progress | Co-curricular Activities | Academic Service
Licensure Exhibits/Exhibitions

Sample CV | Career Success Guide: Fifth Edition 26

Sample (CV) - STEM and Research

Full Name Last Name CV 2

Fresno, CA | xxx-xxx-xxxx |username@mail.fresnostate.edu

Head Teaching Assistant: Genetics Lab Month 20xx - Month 20xx
EDUCATION Antillean Adventist University, Puerto Rico Mayaguez, Puerto Rico
● Created, modified and presented weekly lectures in conjunction with faculty
Master of Science, Biology Expected May 202x ● Held weekly office hours and tutoring sessions for students
California State University, Fresno Fresno, CA ● Trained and supervised 2 teaching assistants and coursework graders
GPA: x.xx | President’s List (x times) / Dean’s List (x times)
Bachelor of Science, Biology May 20xx ACADEMIC SERVICE EXPERIENCE
University Name City, ST (or City, Country if abroad) Science and English Tutor Month 20xx - Month 20xx
GPA: x.xx | President’s List (x times) / Dean’s List (x times) Instituciones Educativas S.A., Guatemala San Marcos, Guatemala
● Conducted individual tutoring sessions for middle school and high school students in various
RESEARCH EXPERIENCE science subjects and English
Graduate Researcher Assistant Month 20xx - Present ● Tracked students’ progress through Excel Spreadsheets to ensure they met school requirements
PI: Karine Gousset, PhD, Department of Biology - CSU, Fresno Fresno, CA and academic goals
Master Thesis: Hydrogen peroxide and glutamate, induce tunneling nanotube formation in HeLa and Private Tutor - Self Employed Month 20xx - Month 20xx
neuronal catecholaminergic (CAD) cells Biological Science and Spanish Tutor City, ST
● Utilized fluorescence microscopy to study cellular protrusions in various cell lines ● Tutored 30+ college and high school students in biology, biochemistry and Spanish
● Analyze overexpression of proteins that may play role in the formation of cellular protrusions ● Assisted students in homework, studying tactics, note taking, and honing critical thinking skills
through western blots ● Customized lesson materials to student learning styles
● Contributed to the creation of a protocol for the use of the CellEctor system from Molecular
Machines & Industries to study the formation of protrusions in real time PRESENTATIONS (Bold your name in the author portion)
● Trained and supervised 2 undergraduate Research Assistants to conduct experiments, collect
Your Last Name, A., Last Name, Z., & Gousset, K., [Oral Presentation]. Chemical secreted by cancer
and analyze data using Excel, and submit presentation proposals to Central California Research
cells, such as hydrogen peroxide and glutamate, induce tunneling nanotube formation in HeLa. Central
Symposium (CCRS) and CSU Program for Education & Research in Biotechnology (CSUPERB)
California Research Symposium, CSU, Fresno (Month xx, 20xx). Fresno, CA
Research Assistant Month 20xx - Month 20xx
PI: Researcher Name, Ph.D., Molecular Biology Lab Ciudad de Guatemala, Guatemala Last Name, Z., Your Last Name, A., Last Name, A., & Gousset, K., [Poster Presentation]. Chemical
Center of Biomedical Investigation - University of San Carlos, Guatemala secreted by cancer cells, such as hydrogen peroxide and glutamate, induce tunneling nanotube
● Managed 500 stomach cancer patients’ biopsies to explore the correlation between the formation in HeLa and neuronal CAD cells. California State University Summer Symposium, University of
presence of Heliobacter Pylori (H. pylori) and stomach cancer California, Los Angeles (UCLA). (Moth xx, 20xx). Los Angeles, CA
● Assisted in the isolation and identification of H.pylori strains from biopsy samples
● Genotyped H. pylori strains CagA and VacA PROFESSIONAL DEVELOPMENT, GRANTS, AND AWARDS
● Led collaboration with multiple labs (Microbiology & Molecular Biology) to collect and submit
Collaborative Institutional Training Initiative (CITI) Month 202x
research reports to PI to ensure research protocols and data’s validity and reliability
Certificate Name (Record ID: xxxxxx) ← hyperlink to certificate URL
Undergraduate Research Month 20xx - Month 20xx
Honorable Mention for Oral Presentation, Month 20xx
PI: Researcher Name, PhD, Antillean Adventist University Mayaguez, Puerto Rico
Central California Research Symposium - CSU, Fresno
Special Research Projects Biology Class
Project: Relación entre medidas morfológicas y la madurez sexual en la hembra del lagartijo tropical Graduate Student Travel Grant ($500 Conference Travel Award)
Anolis pulchellus”. [Relation between the morphological measurements and the sexual maturity of the Division of Research & Graduate Studies - CSU, Fresno 20xx-20xx
tropical female lizard Anolis pulchellus]
Faculty Sponsored Students Research Award ($1,500 Conference Travel Award)
● Participated in the collection of 200+ lizards out in the field College of Science and Mathematics - CSU, Fresno 20xx-20xx
● Assisted in the selection and standardization of morphological measurements of female lizards
PROFESSIONAL AFFILIATIONS
TEACHING EXPERIENCE
Member, American Society of Cell Biology (ASCB) Month 20xx - Present
Teaching Assistant: Introduction to Microbiology Lab Month 20xx - Present
Department of Biology - CSU, Fresno Fresno, CA
OTHER SKILLS
● Prepared microorganisms for students to carry out experiments
● Teach 36 students to perform various stains and biochemical tests Bilingual: Proficient in both Spanish & English
● Hold weekly office hours Technical: Microsoft Office (Word, Excel, PowerPoint), Google Applications, R, Zoom
Teaching Assistant: General Biology Lab Month 20xx - Present
Department of Biology - CSU, Fresno Fresno, CA
● Modified lab lecture curriculum by creating 3 new hands-on lab activities
● Conduct 3 weekly lab sections by instructing and monitoring up to 90+ students as they carry
out biology lab exercises

Sample CV | Career Success Guide: Fifth Edition

27
 Sample Cover Letters
Cover Letter Format On-Campus Cover Letter

Optional: “Brand” your

Assistant to the Academic Specialist - Fresno State Upward Bound
Your Name documents by using the • Organize activities and supervise high school students
Your Current Address same contact information • File, make copies, prepare packets, input information for
City, State Zip Code format as your resume. students
• Create spreadsheets for student records
Date • Attend regular staff meetings and trainings
• Maintain confidential records and progress reports
Name of Contact Person, Title
Your Name • Must have completed two years of college
Organization Name Current Address • Ability to work with a diverse population
Street Address City, State Zip Code • Good writing and communication skills
City, State Zip Code • Demonstrate enthusiasm, leadership, and interpersonal skills
Date • Knowledge of Microsoft Office Programs
Dear Mr./Ms. Employer Last Name, (or Dear Hiring Representative if unknown)
First and Last Name, Director
Fresno State Upward Bound
Opening Paragraph/Introduction
5240 N. Jackson Ave.
Fresno, CA 93740
State your reason for applying to the organization (including the name of the position or
vocational area in which you are interested). Indicate the source of your information Dear Mr./Ms. Employer Last Name,
about the position or the organization. Tell the employer why you are particularly
interested in the company. I am applying for the Assistant to the Academic Specialist position that was advertised on
HireFresnoState. Your program’s commitment to serving low-income, first-generation college bound
high school students who have the potential to succeed captured my attention. In fact, I will be the
Middle Paragraph(s)/Body first member of my family to graduate from college and know firsthand the importance of programs
such as AVID and Upward Bound. The position seems to fit very well with my education, experience
Introduce your enclosed/attached resume and indicate a few qualifications which you and interests.
possess that would be most valued by the prospective employer. Include a brief
statement regarding your educational background, skills, leadership, employment and As you will see on my resume, I have worked in a variety of positions during my first two years of
volunteer experience. Also, participation in related student clubs and organizations may college. In addition, I participated in activities and community service, where I have gained the skills
you are seeking including supervision, customer service, oral and written communication,
be added. interpersonal, leadership, teamwork, computer (including Microsoft Office), and clerical skills.
Also, my psychology coursework has prepared me to apply my scientific studies of human behavior to
Consider organizing your qualifications into themes that can be further explained in the real world. Furthermore, I am bilingual and am comfortable in interacting closely with diverse
separate paragraphs. One to three body paragraphs are recommended. individuals from all ages and socioeconomic and multicultural backgrounds.

Closing Paragraph/Conclusion I would welcome the opportunity to review my qualifications and background in greater detail. Please
feel free to call me at (area code) (phone number) or reach me by email at (email address). I am
available to meet you at your earliest convenience. Thank you for your consideration. I look forward to
Close your letter by requesting an interview. Also indicate how you can be reached if talking with you.
they have any questions or need further information. Be sure to thank the employer for
considering your request. Sincerely,

Sincerely, Your Name

Your Name

Sample Cover Letters | Career Success Guide: Fifth Edition 28

 Sample Cover Letters
Internship Cover Letter Email Cover Letter

FULL NAME
559.555.5555 • username@mail.fresnostate.edu • www.linkedin.com/in/username
Fresno, CA

Date Subject Line of Email Message:

Candidate for Recreational Coordinator for Intramural Sports
Ms. Jane Faulks, Founder
Accounting America, Inc. Email Message:
1582 Shaw Ave.
Clovis, CA 93611 Dear Mr./Ms.,

Dear Ms. Faulks, I saw your job posting for the Recreational Coordinator for Intramural Sports on your university’s
website. Your program’s mission to be a leader in wellness among universities, striving to
I would like to be considered for the Student Bookkeeper/Accountant position posted on provide quality health resources and fitness opportunities for your campus community gained
HireFresnoState. Seeing your company recognized by Intuit as having expertise in technology and my attention. I believe I have both the requested skills for the position and the motivation to
solutions integration for small-to-medium sized businesses caught my eye. I also value the use of contribute positively to your organization.
up-to-date technology to accomplish accounting solutions. I am currently a junior Accountancy major
at California State University, Fresno (Fresno State). My academic integrity and work experience I just graduated with my Bachelor’s Degree in Recreation Administration from California State
have given me the essential skills to excel as a member of your team. University, Fresno (Fresno State). While my studies have provided me with an excellent
theoretical foundation, it is through my internship at Fresno State’s Intramural Sports program
My interests in the accounting field grew last year when I had the opportunity to volunteer with low that I have polished my skills. I became thoroughly versed in all aspects of intramural
income residents and help them with their federal and state income tax returns. My coursework in tournaments and have smoothed communication between students and management. My
accounting, finance and management has provided the strong quantitative and analytical skills interpersonal skills have served me well in this role. I believe this experience has prepared me
mentioned in your internship posting. for your Recreation Coordinator position.

This internship provides a great opportunity for me to apply my ability to prioritize and use my It is my hope that we will be able to meet so that I can further present my qualifications to you in
organizational and communication skills which I learned as an accounting intern with Moss Adams. person. Thank you for your time and consideration. I look forward to hearing from you regarding
The position also offered me the opportunity to develop strong computer skills including Outlook, this position.
Word and Excel. In addition, I am a student leader in Beta Alpha Psi, where I work with accounting
firms to connect students with opportunities. Sincerely,

I believe that I will provide an immediate benefit to your company because I am a dedicated and Your Name
hardworking individual. Thank you for your time and consideration. I look forward to scheduling an Email Address
interview where I can talk more about my interests and qualifications. Phone Number

Sincerely,

Full Name Student Bookkeeper/Accountant - Accounting America, Inc.

Recreational Coordinator for Intramural Sports
• Process invoices, purchase orders and Accounts Payables San Jose State Student Recreation Center
• Handle weekly payroll and ensure compliance of quarterly and annual
reporting requirements
• Support CFO to ensure clean and timely mouth-end and closing • Manage the comprehensive intramural program on
transactions and assist with special projects campus, with emphasis on weekend sports tournaments
• Candidates should demonstrate experience in managing
• Must be pursuing a degree in Accounting
• Ability to prioritize and be organized or coordinating recreational programming; strong skills in
• Background with an automated accounting system, preferably QuickBooks communication and customer service; attention to detail
• Experience and proficiency in MS Outlook, Word, and Excel desirable and ability to collaborate and work in a team environment;
• Demonstrate strong quantitative and analytical abilities
• Excellent oral communication and listening skills and strong commitment to student development
• Leadership Experience Preferred • Bachelor’s Degree in Recreation Administration,
Kinesiology or related preferred

29 Sample Cover Letters | Career Success Guide: Fifth Edition

 Sample Cover Letters
Cover Letter with Bullets Two Column Cover Letter

Full Name
Full Name 1234 Fresno State Blvd.
Fresno, CA Fresno, CA 93740
(559) 555-5555
username@mail.fresnostate.edu October 1, 20xx

March 21, 20xx Mrs. Emily Darwin

Kingston Bay Senior Living
Ms. Rachel Lines, Customer Service Supervisor 6161 W. Spruce Ave.
Kohl’s Fresno, CA 93722
1000 Shaw Ave.
Dear Ms. Darwin:
Clovis, CA 93612
I am extremely interested in the Health Administration Assistant Director position listed on the
Dear Ms. Lines,
HireFresnoState website. This aligns with my experience, education, skills, and background.
I was excited to learn about your position as a Store Management Trainee with Kohl’s at
While my enclosed resume provides a good overview of my strengths and achievements, I have also
the Fresno State Career & Internship Fair. The opportunity to work for one of America’s
listed some of your specific requirements for the position and my applicable skills:
leading retail department stores is exactly what I have been seeking. I believe the
internship experience I gained with Target Stores, combined with my excellent academic You require: I offer:
record have given me the skills necessary to make a strong contribution to the Kohl’s
retail organization. Ability to coordinate and oversee the work Experience in supervising 10 summer employees and
of subordinates ensuring staff efficiency as an assistant manager
While working at Target Stores, I learned the importance of merchandising and visual
presentation, as well as maximizing sales and profit objectives. Some of the skills I Ability to strategically plan, develop and Developing and implementing training
would bring to the position are: implement programs and operations toward programs as a summer intern
achievements of team’s mission, goals, and
● Excellent customer service background objectives
● Strong leadership skills
● Outstanding communication skills The analytical skills to perform needs Success in performing fieldwork hours, reorganizing
● A passion and flair for retail sales assessments, evaluate current programs, a mental health clinic and vastly improving its
and initiate changes or adjustments to processes
Serving as President of the Fresno State American Marketing Association Collegiate current systems and improve operations
Chapter allowed me the opportunity to build upon my leadership skills and to interact
with both students and Marketing Managers throughout the Fresno area. In addition, the Problem solving and decision making Solving numerous problems at clinic,
challenge of working 25 hours a week while coordinating academics and school abilities such as reducing number of emergency and drug
activities taught me the importance of organizing my time effectively. I work well in a seeking patients; lobbying for HIV-information
team environment and would bring integrity, intelligence, and energy to the position. dissemination; and increasing number of patients
that could be given routine care
I welcome the opportunity to meet with you in person to discuss my skills and
experience. Please feel free to contact me at mai_manager@mail.fresnostate.edu or by Financial and personnel management Strengths in both areas, through health and
phone at (559) 555-5555. expertise management background

Thank you in advance for your consideration. Interpersonal and communication skills Significant experience giving presentations, speaking
that promote the ability to serve as a before groups and interacting with diverse individuals
Sincerely, liaison and resource

Full Name I feel I would make a qualified employee since my experience and expertise fit your requirements so
closely. I am available to meet with you at your convenience. You may reach me via email at
hhealth@mail.fresnostate.edu or by phone at 559.555.5555. Thank you for your time and consideration.

Sincerely,

Full Name

Sample Cover Letters | Career Success Guide: Fifth Edition 30

 Cover Letter Worksheet
Opening Paragraph/Introduction
• Write down the position/occupation you are applying for and how you found out about it.
• Answer the 2 questions: Why are you interested in working for this employer? Why is this type of position
important to you?
*Hint: Research the company’s website and investigate its “About Us” page to learn about their history, mission, vision, values, products,
services, projects, news, awards, and any other relevant information that interests you.

Middle Paragraph(s)
• List the skills and abilities required to be successful in the job listed.
• Circle the areas you excel at or feel you hold the most experience. Write about the circled areas in your
middle paragraph(s). If you have a few circled, think about ways to build your experience (internships,
relevant part-time jobs, clubs, etc.) and skills (courses, minors, certificates, or online learning resources like
LinkedIn Learning).
*Hint: Review the job description or search for the occupation on O*Net (onetonline.org)

Closing Paragraph/Conclusion
• Answer one: Where do you see yourself in five years? What are your professional career goals and
ambitions?
• Ask for the interview and express gratitude for their time and consideration.

Review the cover letter samples in this guide for ideas on how to close your cover letters.

31 Sample Cover Letters | Career Success Guide: Fifth Edition

 Sample Thank You Letters
Thank You Letter Thank You Email

Your Name
Your Current Address
City, State Zip Code

Date
Subject Line of Email Message:
Thank You – (Job Title) Interview
Name of Contact Person, Title
Organization Name
Email Message:
Street Address
City, State Zip Code Dear Mr./Ms.,
Dear Mr./Ms., I just wanted to send you a note to thank you for the opportunity to interview with you
today for the (Job Title) position. I appreciated hearing all about the exciting upcoming
Thank you very much for the opportunity to interview with you on (Interview Date) for projects within (Organization), as well as the opportunities for advancement and career
the (Job Title) position. The time and courtesy extended to me increased my excitement paths in your organization.
about the possibility of working for your organization.
I am more convinced than ever that (Organization) is the place I want to begin my
The information shared during the interview enhanced my previous research on career. The position seems to be an excellent match for my academic background, work
(Organization Name) and confirms that my skills match nicely with the job requirements. experience, skills and interests.
I was impressed with the effective manner in which your organization has adapted the
management-by-objective system to the technical operations. I think that I could make a Please let me know if I can provide you with any additional information that would make
significant contribution to your organization. you confident about my fit with your organization. Thank you again for the interview and
your consideration. I look forward to hearing from you regarding this position.
The interview experience has confirmed my interest in the (Job Title) position and in
working with your staff. Please feel free to contact me at (Area Code) (Phone Number) Sincerely,
or reach me by email at (Email Address) if I can provide any additional information. As I
understand, you will contact me within the month regarding further consideration. I look Your Name
forward to hearing from you soon. Email Address
Phone Number
Thank you again for the interview and your consideration.

Sincerely,

Your Name

Sample Thank You Letters | Career Success Guide: Fifth Edition 32

 Reference List

Advice About References

FULL NAME
Fresno, CA, | 559.555.5555 | username@mail.fresnostate.edu
• List 3-5 references.
REFERENCE LIST
• Possible references are former supervisors, Fresno State
Ms. Diane Phakonekham Faculty, and others who are qualified to comment on your
Executive Director, Big Brothers Big Sisters of Central California work habits, achievements, personal qualifications, etc.
4047 N.Fresno St. #4004
Fresno, CA 93726 • Line up your references in advance and provide them with
(559) 268-2447 your resume to clue them in on your career objective so they
dphak@bigs.org will know which of your outstanding qualities to emphasize.
Relationship: Supervisor
• Keep your references posted on your progress and
Ms. Sarah Johnson send a thank you letter. People who help deserved to be
KNOW MORE Consultant, Marjaree Mason Center appreciated.
1600 M Street
Fresno, CA 93721
(559) 237-4706
sarah@mmcenter.org
Relationship: Employer

Dr. Travis Cronin

Social Work Professor, California State University, Fresno
5310 N. Campus Dr., M/S PH102
Fresno, CA 93740
(559) 278-0064
travis@csufresno.edu
Relationship: Professor

33 Reference List | Career Success Guide: Fifth Edition

 We are actively seeking hardworking, professional and dedicated individuals to
help us better serve our community. The Sheriff’s Office has a wide array of job
opportunities available to fit a variety of interests such as Deputy Sheriff,
Correctional Officer, Communications Dispatcher, Crime Scene Specialist, Deputy
Coroner, Information Technology, clerical positions, fleet/aviation mechanics,
forensic science and many more!

For more information, contact our recruitment team at

recruitment@fresnosheriff.org
or visit our website by scanning the QR code below.

Join our team today!

 Interviewing

Acing the Interview

Before the Interview Day of the Interview

• Review your resume • Dress to impress

• Research the position, organization, and • Arrive 10-15 minutes early
industry • Be nice and courteous to everyone with
• Match your skills and qualifications to the whom you come in contact
position • Bring your professional portfolio with extra
• Practice responses to potential interview copies of your resume, references, notepad,
questions and pen
• Prepare 3-5 stories using the STAR
concept
• Plan what to wear
• Research the location of your interview
• Conduct an online practice interview and
obtain feedback using StandOut

During the Interview After the Interview

• Greet everyone, smile, show enthusiasm, and • Send a thank you note, letter, or email to the
make eye contact interviewer(s) within 1-2 days
• Provide examples that showcase your skills • Follow up with the organization at least 5
and abilities following the STAR concept days after your interview
• Emphasize your strengths and stay positive
• Listen carefully
• Pay attention to your nonverbal
communication
• Ask questions at the end of the interview
• Thank the interviewer(s)

35 Interviewing | Career Success Guide: Fifth Edition

 Dress For Success
Suit
• Two piece, long sleeve, professional suit
• Pant, dress, or skirt suits (Dress and skirt at knee
length-avoid high slits)
• Solid colors or subtle pinstripes (avoid bright
colors)
• Pant leg should touch the front of the shoe and fall
above the heel in the back

Shir t
• Straight or button-down shirts with a collar
• Blouses
• Avoid large graphics, low-cut, or see-through fabrics Visit the Clothing Closet in the University Student
Union, Room 306 to obtain up to three pieces of free
Tie professional clothing per semester!

• Coordinate color and print with your outfit

Shoes/Socks
• Polished closed toe shoes
• Dark calf length socks
• Flat to medium size high heels

Miscellaneous
• Make-up and jewelry in moderation
• Avoid strong perfumes or colognes
• Hair is neatly groomed and pulled away from face
• Nails are clean and not too long
• Clean-shaven face preferred (trimmed beard, if
applicable

Dress For Success | Career Success Guide: Fifth Edition 36

 Types of Interviews

PHONE ONE-ON-ONE ONLINE ON-CAMPUS

GROUP PANEL MEALTIME SECOND

Behavioral Interviewing
A behavioral interview is designed to get you to reveal more about yourself, how you think, solve problems, and interact
with others. They usually begin with, “Describe a situation...Give me an example...Tell us about... etc.”
The STAR concept is a structured manner of responding to a behavioral interview question by discussing the specific
Situation, Task, Action, and Result of the situation you are describing, in a story-telling format.

Situation Task Action Result

Explain the Describe the

Give an example Describe the specific
of a situation you results that
tasks or problem actions you
were involved in directly followed
involved in that took or that
that resulted in a because of your
situation. were involved
positive outcome. actions.
in the task

Sample Behavioral Question and Answer

“Describe the most challenging team experience you have encountered?”

SITUATION: I was involved in a group project last semester for my Administration and Organizational Behavior
Management class where our team had to create a business plan. Group members varied significantly in their skills and
motivation to complete the project, and each member was delegated tasks and deadlines for completion. One group
member had fallen far behind and our group’s success and grade were in jeopardy.
TASK: Being the group leader, I was the one responsible for delegating the project tasks and seeing our project to
completion.

ACTION: I reached out to the group member who was no longer keeping pace. In talking with him, it became clear that he
had an entirely different understanding of our objective and how it would be achieved. I shared this with our other group
members so they would see his unique viewpoint. This helped our group’s approach in creating the business plan.
RESULT: As a result, our group became more cohesive, which helped us produce a successful business plan and made the
group experience more enjoyable.

37 Types of Interviews | Career Success Guide: Fifth Edition

 Behavioral Interviewing Worksheet

Communication Effectiveness Time Management

Describe an instance when you had to use Tell me about a time when you had to put in long hours
communication skills to get an important point across. or work weekends to meet a deadline.

TIP: Mention how you follow up with questions to TIP: Working long hours could mean you are truly
ensure your message is understood dedicated to helping a team/company meet a deadline.

Situation Situation

Task Task

Action Action

Result Result

Behavioral Interviewing Worksheet | Career Success Guide: Fifth Edition 38

Tips For Acing An Online Interview

Find a location that will be

quiet and have a good internet
connection

Ask family/roommates not to

disturb you and remove pets from
the room

Know how to use your

technology and practice
beforehand

Dress just as if you were

interviewing in person

Silence your phone

Have everything you’ll need on

hand for the interview
 Interviewing Questions

Questions Most Commonly Asked By Employers Questions You Can Ask Employers
General 1. What traits will help me succeed long-term
in the company?
1. Tell me about yourself? 2. How would you describe the company’s
2. Walk me through your resume.
culture and leadership philosophy?
3. What can you tell us about our organization?
3. What specific qualities and skills are you
4. Please share three strengths and weaknesses.
5. Why would we hire you? looking for in a candidate?
6. What is your ideal job? 4. What does a typical day or week look like
7. What motivates you? for the person in this position?
8. Describe a conflict you experienced and its resolution. 5. What is the company’s management style?
9. How would others describe you? 6. What are the prospects for growth and
10. What do you do in your spare time? advancement?
Education 7. What orientation/training is provided to
new employees?
1. What are your major academic achievements? 8. If I am extended a job offer, how soon
2. What did you enjoy most/least about your major and
would you like me to start?
why?
9. What is the next course of action? When
3. How has your college experience prepared you for this
career? should I expect to hear from you?
4. What extracurricular activities have you participated in? 10. Are there any other questions I can answer
What did you learn from these activities? for you?
5. How did you stay organized in school? How did you
prioritize?
6. What courses have you taken that are directly
transferable to the job?
7. Do you think your grades are a good indication of the type
of employee you’ll make? Questions You Should Avoid
Experience
1. Never ask for information that is
1. What skills and/or experience do you have that qualifies
easily accessible on the internet or
you for this position?
company’s website.
2. What have you learned from previous experiences?
3. How do you cope with working under pressure and 2. Never ask about pay, time off, benefits,
meeting tight deadlines? etc.; wait until the employer brings it up
4. What is the most difficult decision you have had to make 3. What does your company do?
on the job? 4. Do you do background checks?
5. How well do you work with people? Do you prefer working 5. How quickly can I be promoted?
alone or in groups?
6. How would you describe your leadership skills?
7. How well do you adapt to new situations?

Career Goals
1. What are your short-term and long-term career
objectives? How do you plan to achieve them?
2. What are the most important rewards you expect to gain
from your career?
3. How do you define success?
4. Are you willing to relocate?
5. Are you willing to travel for the job?

Unusual
1. If I gave you $75,000 to start a business, what would you
start?
2. If you could compare yourself with any animal, which
would it be and why?
3. If you could be a superhero, what would be your
superpowers?
4. What song best describes your work ethic?

Interviewing Questions | Career Success Guide: Fifth Edition 40

Top 10 Interview Questions and Answers
Question Recommended Feedback Example

Consider your response to this request as a “I’ve always been a news junkie and I spent

1
commercial that sells your autobiography. my last two years in school preparing myself
Always answer this question with positive to work in communications when I graduated.
information. View this question as “Tell me I looked for internships and extracurricular
Tell me about about yourself related to this job,” this will keep opportunities that would expose me to media
you focused on skills and experiences relevant relations, and I’m excited to continue on that
yourself. to the position in question. Avoid a lengthy path. I’ve been told that I’m particularly good at
history or wandering off in different directions. coming up with creative story angles, so I’m very
Don’t divulge overly personal information unless excited about this opportunity.”
it is job related.

This is your time to shine. You’re being asked “I think one of my greatest strengths is as

2
to explain why you are a great employee, so a problem solver. I have the ability to see a
don’t hold back and stay positive. Concentrate situation from a different perspective and I can
on discussing your main strengths. List three get my work done even in the face of difficult
What are your or four proficiencies e.g. your ability to learn obstacles. I also feel that my communication
quickly, determination to succeed, positive skills are top notch. I feel comfortable
greatest strengths? attitude, your ability to relate to people and presenting to small and large groups. Lastly, my
achieve a common goal. Once you list your greatest strength is my strong work ethic. When
strengths, choose one and give an example. I commit to a deadline, I do whatever it takes
You may be asked to give more examples of the to deliver. For example, while I was working
above so be prepared. in a group of 4 for my Marketing 115, Global
Logistics and Supply Chain Strategies class, I
was responsible for completing...”

3
Keep your answer factual and brief. We all have “I would say that public speaking is an area
weaknesses so your goal here isn’t to lie; it’s that I could work on. I tend to get nervous when
simply to present yourself as best you can. Your asked to present to a large group. In small team
What is your greatest weakness should not be something that would meetings, I’m the first one to stand up and
weakness? eliminate you from the running. Find a weakness present. But put me in front of a big group and
that you have a solution to, or successful in I can get flustered. I took a speech class this
overcoming. semester that helped me gain confidence.”

This is a behavioral interview question designed “I’m the Membership Chair of XYZ student

4
to discover how you handle certain situations. organization. Since membership decreased over
The logic behind this type of question is that the last 3 years, I thought it would be a good
idea to create a new membership recruitment
Describe a difficult how you behaved in the past is a predictor of
what you will do in the future. Give a concrete event. So I organized a bowling and pizza event,
situation/project and example of a difficult situation that actually created flyers and posted it on Facebook. We
had a great turnout, and 10 new members
how you overcame it. happened. Then discuss what you did to solve
the problem. Keep your answers positive and joined.”
be specific. Itemize what you did and how you
did it.

The interviewer is looking for you to have “My goal right now is to find a position

5
a clear mindset about what you wish to at a company where I can grow and take
accomplish. Outline your job and career on new challenges over time. Ultimately,
goals and how you envision them to fit I’d like to assume more management
Where do you see with those of the company. Describe how responsibilities and get involved in product
yourself in five years? you would contribute to the areas of the strategy. But most importantly, I want to
company that you are most passionate work for an organization where I can build
about and how that would ultimately a career.”
obtain success for you and the company.

41 Top 10 Interview Questions and Answers | Career Success Guide: Fifth Edition
 Question Recommended Feedback Example

6
Draw parallels from your current or previous “My understanding from the job description is
What background experience to the requirements of this position. that excellent communication and computer
A similarity that seems obvious to you may not skills are required, and I am very strong in
and experience be so obvious to the interviewer. Don’t discount those areas. In fact, I am fluent in Spanish, and
do you have that any experience you may have. Even if you are have a degree in computer science where my
new to the professional job market, have only GPA was 3.4. In addition, I have had numerous
qualifies you for held a part-time job, or have never held a job, opportunities in my internships and class
this position? you have done things in your life that can count projects to present ideas in small and large
as experience. groups.”

7
When asked about teamwork during a job “In high school, I enjoyed playing soccer and
interview, it’s important to show enthusiasm performing with the marching band. Each
Please provide for working on a team vs. independently if required a different kind of team play, but the
some examples of the position requires teamwork. Give specific overall goal of learning to be a member of a
examples of teamwork you have participated in group was invaluable. I continued to grow as
teamwork. successfully. a team member while on my sorority’s debate
team and through my advanced marketing class
where we had numerous team assignments.”

8
The employer wishes to observe if your answer ”I’m connected on LinkedIn to many people who
indicates that you have thought about what work at your company. When I reviewed their
you want and that you have researched the profiles, I saw that we all shared some things
company. Demonstrate that this is the company in common. It struck me that this is the kind
Why do you want to you want to work for. A little flattery will go a of place where I can fit in and excel, so I was
work here? long way, so cite some good qualities of the thrilled to see you have this opening.”
company. Let the interviewer know you are
being selective about where you want to work
and that you’re not just sending your resume for
any job opening.

9
Think of yourself as the product. Why should the “I am excited for the opportunity to use my skills
customer buy? What can you do for them that to help bring your organization to even greater
someone else can’t? Using details from past heights. My passion, drive, and hardworking
Why should we hire job accomplishments or from your education personality combined with my ability to work
you? to support “the fit” with specific information well as a team player are sure to mesh well with
targeted toward the company’s needs. Mention the culture and demands of your organization.
your abilities, experience, and energy. My previous experience as an intern at XYZ
company allowed me to refine my abilities and
I am confident I will become an integral part of
your team.”

The interviewer is looking for intelligent “How would you describe a typical week/day in

10
questions from you to give them insight into this position?”
your analytical skills and overall enthusiasm
for the opportunity. In many situations, the “How would you describe the company’s culture
Do you have any questions you ask in an interview can be more and leadership philosophy?”
revealing than the answers you give and can
questions? give you the advantage you need to get the job. “What is the next course of action? When should
Make sure you have researched and prepared I expect to hear from you?”
several questions before your interview. Be
ready to write them down if any come to mind “Are there any other questions I can answer for
while you are in the interview. you?”

How to set up a practice interview and access hundreds of interview questions using
1. Go to csufresno.standout.com
2. Login with your Fresno State username and password
3. Click on Practice on the top menu
4. Select one of the interviews listed or Create Your Own Practice interview by selecting your own interview criteria
5. Review your answers and comprehensive scores to strengthen your interviewing skills
Top 10 Interview Questions and Answers | Career Success Guide: Fifth Edition 42
Job Search

For more information visit us in the University Student Union, Room 306 or call 559.278.2381

Use HIREFRESNOSTATE to Find a Job or Internship

Top Reasons to Register Connect Now!

• Access it online from anywhere, 24/7 • Step 1: Visit your MyFresnoState portal and
• View hundreds of on-campus, part-time, log in with your Fresno State credentials
internship, and full-time employment listings • Step 2: Select the drop-down box called “My
• Upload your resume and submit it in seconds Homepage” and select “Campus Systems”
to apply • Step 3: Select the HireFresnoState icon
• Find out about on-campus interviews for jobs • Step 4: New Users: Create your account
and internships with your information. Note that only the red
• Keep updated on career and internship fairs asterisk (*) information is required
and other career-related events

Click on Job Search and select Job Search

Under Job Type, select one or more categories to narrow down your search including Part-Time, Temporary, FT (Full-Time) Entry Level,
Internship (Academic Credit and/or Professional Experience), On-Campus (Student Assistant, Federal Work Study and/or Auxiliary
Student Employee), Community Service Scholarship Program, etc. and click on Search

43 Job Search | Career Success Guide: Fifth Edition

 The Do’s and Don’ts of Social Media
When Job Searching

Do Don’t

Have a professional head shot Forget to keep your LinkedIn

for your LinkedIn profile profile current and up-to-date

Do Don’t

Know what is trending and Share posts involving drugs,

engage in online conversations alcohol or profanity

Do Don’t

Check your grammar, spelling, Post something you would not

punctuation before posting want your grandma to see

Do Don’t

Keep your information

consistent across all social
Ask a professional for a job
media profiles
Career and Internship Fair Success
Career and Internship Fairs are events where you can meet potential employers to gather information about
their organization and career opportunities.

Before The Fair

• Review the list of participating employers by

logging into your HireFresnoState account
• Select and research employers that interest you
• Prepare your resume and print plenty of copies
• Create and practice your 30-second commercial
• Visit the Clothing Closet as you plan what to wear

During The Fair

• Introduce yourself using your 30-second

commercial and shake hands with recruiters
• Visit all employers that interest you
• Listen attentively and gather information
• Ask about the hiring process and any upcoming
deadlines
• Request a business card and leave your resume

After The Fair

• Send thank you notes to employers you are most

excited about, reinforcing your interest in their
organization
• Follow up with your contacts and submit any
information that you may have promised
• Continue practicing your interviewing skills using
StandOut
• Reflect on your experience

Questions You Can Ask At The Fair

1. What types of career opportunities do you offer?
2. Can you describe the qualifications and skills you look for in an applicant?
3. What types of projects might I expect to work on in my first year with your organization?
4. What advice would you give someone seeking a position in your organization?
5. What type of entry-level positions or internships exist within your organization?
6. Are there opportunities for ongoing training?

45 Career and Internship Fair Success | Career Success Guide: Fifth Edition
 Your 30-Second Commercial and Worksheet

What to Include

Academic Relevant Career Goals/

Skills
Information Experiences Interests

Major, classification or Jobs, internships, Transferable, technical, Relate this to the

graduation date, minor leadership, volunteer, laboratory, languages employer or recruiter
shadowing, research

Example

“Hello, my name is Camila Communicator and I am a junior at Fresno State majoring in Communication with a General
Business minor. I have experience as Vice President of the Hispanic Business Student Association (HBSA), where I led
several fundraising events and played a critical role in establishing a mentorship program for HBSA students and alumni.
In addition to my leadership experience, I also work on campus as a Student Assistant where I get to apply my skills in
communication, problem solving, and teamwork. Could you tell me more about your management trainee program?”

Paragraph of Your 30-Second Commercial

When to Use Your Commercial

Career fairs and Networking events In response to “Tell Reaching out to new
information sessions me about yourself” at contacts
interviews

Your 30-Second Commercial and Worksheet | Career Success Guide: Fifth Edition 46
Job Search For International Students
International students looking for employment or an internship in the U.S. need to know the regulations to be
legally employed according to their current immigration status. Check the International Student Services and
Programs (ISSP) website: fresnostate.edu/issp/current/employment for more information or visit their office in
Joyal 256.

10 Strategies for Obtaining Employment

Sell yourself on your skills. Many

1 6
international students can speak more than
Start early! It takes time to locate an internship one language, have intercultural competence,
or job. are responsible, flexible and can cope
with change. These are traits valued by
employers.

2 7
Schedule an appointment with a career
Attend career fairs and events offered by the
counselor to explore your options, review your
Career Development Center.
resume/CV, and practice interviewing.

3 8
Log-in to HireFresnoState and search for Network by speaking with friends,
Part-Time, Internship (Academic Credit or alumni, professors, members of clubs
Professional Experience) and Full Time or professional organizations, and other
opportunities, On and Off-Campus. international employees working in your field.

Find U.S. organizations with locations in your

home country. These organizations might

4 9
Contact the faculty internship coordinator in find your background and language skills
your academic department for information beneficial because of the connections they
on internship procedures and arranging class have in your home country. You might seek
credit. a position in your home country with one of
these organizations, hoping to transfer to one
of their locations in the U.S.

5 Apply with employers that sponsor

international students.
10 Don’t quit or give up hope. Finding a job in the
U.S. is not easy, even for U.S. citizens.

Visit the International Affinity Community page on our website at fresnostate.edu/careers for a link to the
national H-1B Employer Data Hub.

47 Job Search For International Students | Career Success Guide: Fifth Edition
 Salary Negotiation
Whether it is appropriate to negotiation salary for a given position depends on a number of factors: the size
and culture of the organization, how well the candidate fits the employer’s needs, how difficult the position is to
fill, median salary for that position, and cost of living in that geographic region.

DO DON’T
• Research the salary ranges and cost of living • Discuss salary until the employer brings it up
prior to interviewing • Enter into negotiations if you know that you
• Consider the whole package (salary + won’t accept any offer
benefits) to determine the value of a job offer • Under-value your worth by not knowing
• Be positive - always thank the recruiter for the your education, skills, and experiences and
offer (even if it is very low) how they bring value to the position and
• Ask if there is room for negotiation organization
• Respect the time frame that the employer • Play “hard ball”
gives you for making a decision • Provide negative reasons why you are
• Be diplomatic and professional declining the offer
• Get the final offer writing

Go to: fresnostate.edu/careers and click on “Career Readiness Skills” then “Negotiate an Offer” to access the Labor
Market Insights tool, Cost of Living Comparison Calculator, and links to other online resources.

Salary Negotiation | Career Success Guide: Fifth Edition 48

 Graduate / Professional School

Is Graduate School right for you?

• Does the career you are preparing for require an advanced degree?
• Are you financially prepared?
• Would it be more appropriate to work first and then return to school?
• Are there other options that you should consider?

How is Graduate School Different from Undergraduate Education?

• The quality and quantity of work increases.

• Class sizes are smaller and collaborative work is encouraged.
• Students are expected to take more initiative in their own learning.
• There is an increased depth to research projects including original research.

Types of Graduate Degrees Common Graduate Admission Tests

Master’s or Professional Degrees Graduate Record Examination (GRE)

• Usually 2 - 3 years to complete ets.org/gre
Graduate Management Admissions Test
• Career oriented mba.com/exams/gmat-exam
• Possibility of thesis or non-thesis Law School Admissions Test (LSAT)
• Possibility of field work or placement hours lsac.org

Medical College Admission Test (MCAT)

Doctoral Degrees aamc.org/students/applying/mcat
Dental Admission Test (DAT)
• Usually 4 - 6+ years to complete ada.org/education/testing/exams/dental-admission-
• Research oriented test-dat
• Complete dissertation Pharmacy College Admissions Test (PCAT)
pcatweb.info

TIP: No two graduate programs are the same. You must always contact the graduate program department or visit their
website to retrieve specific information required in the application process (e.g., required graduate examination, writing
samples, transcripts, resume/curriculum vitae, letters of recommendation, employer letter, specific questions related to the
graduate program). If you fail to meet all of the criteria, you risk the chance of your application not being considered.

49 Graduate / Professional School | Career Success Guide: Fifth Edition

 Personal Statement: Guidance

The admission essay, personal statement, goal statement, or statement of purpose are essentially asking
for the same information: Who are you? What is your purpose? What do you expect to do with your
advanced degree?

General Guidelines

• Be honest - genuinely reflect on why you want to enter

a graduate or professional program
• Completely answer all questions and follow the
directions provided
• Tell a story - by distinguishing yourself through your
story, you will make yourself memorable
• Be specific and include concrete examples that backup
your story
• Research the university and program you are applying
to, and find out what sets them apart from others
• Proofread and find at least 2 additional readers to
proofread for you

Go to: fresnostate.edu/careers and click on “Career

Readiness Skills” then “Prepare for Graduate School” to
access additional information and resources.

Questions that will help you collect ideas and information

• What is special, unique, distinctive, and/or impressive about you or your life story?
• What are your career goals and how will this program help you achieve them?
• When did you become interested in this field and what have you learned about it (and about yourself)?
• What academic background and related experience do you have in this field?
• Are there any gaps or discrepancies in your academic record that you should explain?
• Have you had to overcome any unusual obstacles or hardships in your life?
• What is your interest and motivation for pursuing this field?

Things to avoid

• Little white lies: “This program is my first choice...”

• Flattery: “This program is the finest in the country...”
• Overgeneralization.
• Philosophical: “Life in the universe is ever-changing...”
• One-dimensional: “My greatest desire is...my only goal in life is...”
• Painfully obvious: “I believe my undergraduate education has prepared me for...”
• Autobiographical: “...and when I was twelve my family moved to...”
• Getting too personal about religion, politics, or your lack of education.
• Repeating information directly from your application form unless you use it to illustrate a point or want to develop
it further

Personal Statement: Guidance | Career Success Guide: Fifth Edition 50

Personal Statement: Brainstorming Guide
There are 2 ways to approach the initial brainstorming. One is in written form and the other to record
yourself answering the questions below. This really depends on your learning style and your own
preference. One thing to remember is to keep the passion throughout your statement of why you want to
go into this field. Without this personal insight, the statement can sound sterile and unfortunately, this can
be perceived by the reader as disinterest.

1
Why Did You Choose This Career Path?
• Write about the initial spark of interest/exposure to the career.
• Do you have a personal experience, a role model(s), a specific class, etc?

2
How Have You Prepared For This Career?
• What have you done to solidify this career choice during your undergraduate degree (extra-curricular
activities, student clubs, work experience, internships, volunteering, job shadowing, career conversations
with professionals, classes, books, undergraduate research, participation in programs/services, joining
professional communities/organizations/societies, etc.)?
• Describe what these experiences involved and your role and contribution to the activities.
• Reflect and write about how your experiences helped you to solidify your career choice?

3
Career Goals (Short-Term And Long-Term)
• What kind of (career name) do you want to become? Are there professionals in this field that made an
impact on your life? If yes, what qualities did they display, and are there any specific ones you want to
develop/uphold?
• What type of education, certifications, licenses, or credentials do you need for this career?
• Where do you want to work (industry sector/specialty field/region/workplace settings) and why?

4
Why Is This (Master’s, Doctorate, Professional, etc.) Program a Great FIT For Your
Educational And Career Goals?
• What makes this program YOUR ideal choice?
- Program’s mission, curriculum (skills/concepts you will be taught), program’s partnerships with
private industry or government agencies, program alumni, faculty/professors’ research areas/
focus, facilities/labs, program outcomes (certification/board exam passing rates, employment %
after graduation), etc
• How do the program’s aspects you selected specifically align/match with your career goals?

5
Conclusion
• Summarize your strengths and reasons to pursue this graduate school program.
• Try to answer the questions
- Why are you a good candidate for their program?
- Why should you be selected for an admission slot?
- What can you contribute to the program/this field?

51 Personal Statement: Brainstorming Guide | Career Success Guide: Fifth Edition

 Life After College
Transition Plan: Action Steps
Once you have successfully landed an internship or job, been accepted into graduate school or received a promotion, you’ll want to
transition to your new steps smoothly. Your Transition plan will help you do that while working towards continuous progress. Practice
making the case for yourself through identifying opportunities, interviewing effectively and networking with decision makers. Use the
items below as a guide.

Communicate Your Transition To Your Network

Since many people helped you make it to this next step, take the time to thank them all for contributing to your success. This
lets them know what you will be doing and keeps them as part of your ongoing network. You can maintain and grow your
professional network through the use of social media, attendance at events, professional memberships, presentations, etc.

Contact companies with whom you interviewed or schools to which you applied.

Thank recruiters, faculty and people who wrote you letters or references.

Notify anyone else in your network of your new status.

Hit The Ground Running In Your New Role
Keys to success in your new role include learning the culture of the organization and its major mission, goals, and objectives. As
you align your contributions to the organization’s expectations, you will add value.

Determine the organization’s mission.

Assess the organization’s goals and objectives that resonate with you.

Stay aware of issues, trends, and needs that align with your interests and skills.

Seek opportunities to address issues or trends to add value.

Be clear about responsibilities, expectations, priorities, and performance evaluation.

Advance Your Career On The Job
Build alliances and establish the ability to influence others. Consider seeking out mentors along the way and establishing your
own internal board of advisers on whom to draw as you need information and support.

Identify prospective mentors and maintain your network.

Note key individuals who can help you grow in specific areas (create your own board of advisers).

Review your professional goals.

Document your accomplishements and update your resume.

Life After College | Career Success Guide: Fifth Edition 52

Budget Worksheet
Budgeting is a critical component of managing your finances. With your first professional job, you likely
have more money and dozens of ways to spend it. Follow this simple budget worksheet to start a basic
plan. Managing your your budget is not a one-time event. You should revisit it regularly to determine
where you stand.

0
AC +
/- % ÷
EXPENSES INCOME
Housing $ After Tax Income
(Total Household) $
Utilities/TV/Internet $
Groceries $ Misc. Untaxed Income $
Transportation Costs (Public, Social Security/SSI $
Transportation, Car Payment, Car $ Other $
Insurance, and Fuel) Total INCOME $ 0.00
Fitness $
Medical Care $
Toiletries $
Dining/Going Out/Entertainment $ MONTHLY SUMMARY
Clothes $ Total INCOME $ 0.00
Gifts $ Total EXPENSES $ 0.00
Credit Cards $ Net
$ 0.00
Student Loans Repayments $ (INCOME - EXPENSES)
Emergency Fund $
Savings $
Total EXPENSES $ 0.00

MONTHLY SAVING and GOALS

(What goals are you saving up for?)
Goal Name (New Car, House Down Payment, Next Vacation) Current Balance Target Amount Target Date
1. $ $
2. $ $
3. $ $

53 Budget Worksheet | Career Success Guide: Fifth Edition

 Career Changes and Transitions
Considering a career change can be daunting but it’s important to remember your degree offers more than a
single career path. There are career paths that require specific degrees but there are several that require any
degree. The following provides guidance to start exploring and ultimately make a career change.

1
Take inventory of your current job satisfaction
Which areas of your current job do you enjoy and dislike? Are you dissatisfied with the work itself, workplace
dynamics, company culture, management, or the people with whom you work?

2
Assess your VIPS (values, interests, personality, skills)
These can change over time and interests evolve and change with work experience. Start with completing
the Focus 2 and write down your preferred activities and skills in your current career. You are looking for
recurring themes. There are also general online self-assessment tools such as O*Net Interest Profiler and
Skills Matcher that can be very helpful.

3
Brainstorm career alternatives by researching career options within your major
using What Can I Do with This Major? and by reviewing career options aligned
with your VIPS with Focus 2
Discuss your interests and values with friends, family, and networking contacts. If you are having difficulty
with ideas, consider meeting with a career professional at the Career Development Center. There is no
charge or time limit for alumnus to utilize our services.

Research career opportunities once you discover some areas that interest you

4
Find out as much as you can about each career path you are evaluating. Remember to reflect on your current
career and utilize some transferable skills you enjoy.
- Talk to people who are doing these jobs. A great place to start is LinkedIn. Follow the link to create,
build, and learn how to use the platform to network and engage in career conversations.
- Go online and reseach specific careers with general searches, watching Youtube, and utilizing the
Occupation Outlook Handbook and the O*Net.
- Set up a career conversation or job shadow to learn firsthand about your career option.
- Read relevant articles and trade publications.
- Volunteer (if possible) or freelance to try it out.

5
Create a plan of action
Write down the steps you need to take to get where you want to be. Sometimes this includes developing
new skills or taking a class. Remember LinkedIn Learning is available at public libraries and there are online
learning platforms that offer certificates.

6
Be proactive to gain skills, knowledge, and experience before leaving your
current job
Sometimes staying in your current job is beneficial since you can offer to do extra projects to gain specific
needed skills. If that is not the case, do a reality check on income, benefits, and budgeting before leaving
your current job.

Career Changes and Transitions | Career Success Guide: Fifth Edition 54

 Mental Health Resources

STUDENT HEALTH AND

COUNSELING CENTER AFTER HOURS
COUNSELING SERVICES Hotline, Online, and Community Mental
Counseling and Psychological Services (CAPS) Health Services Available 24/7
offers individual counseling as well as groups and
workshops, crisis intervention, case management, 559.278.2734
and psychiatry services. Appointments are Student Health and Counseling Center after-hours
typically 50 minutes in length and students have couseling service can be used during moments of crisis
the option of participation via Zoom or in person. and provides brief, solution focused support outside of
business hours, during holidays, and weekends. Please
Let’s Talk is a FREE and anonymous drop-in mental be advised, the after hours counselor is not a university
health consultative service available via Zoom. No employee and cannot make or change an appointment,
appointment necessary. Monday through Friday 9 or answer any non-medical questions related to the
a.m. to 4 p.m. bit.ly/fsletstalk. Health Center.
COUNSELING GROUPS AND WORKSHOPS
Groups are available to have the support of *559.453.1008
4411 E Kings Canyon Rd, Fresno, CA 93702
others who share similar concerns and to gain
Fresno Crisis Stabilization Center provides crisis
information needed for effective self-care. intervention, assessment, medication management,
Groups and workshops do not require any prior therapy and social assistance referrals for food,
counseling appointment for participation, are 45 housing, transportation and healthcare assistance.
to 50 minutes in length and all virtual, except for
Medication, and Mirror Mirror. *559.449.8000
Three Types: 7171 N Cedar Avenue, Fresno, CA 93720
Community Behavioral Health Center is the largest
1. Open Groups can be joined at any time, involve psychiatric care facility in the area providing 24-hour
the gathering of students to discuss topics adult inpatient psychiatric care. Students in need
related to the group name, and of after hours mental health services should go to
require pre-enrollment by the front desk. Community Behavioral Health Center.
Groups: Anxiety, Relationships, and HIM (Men’s
Group). *988
Formerly 1.800.273.TALK. The Lifeline provides 24/7
2. Three Week Workshops are three weeks long, free and confidential support for people in distress and
one session per week. Involves learning coping crisis resources for you or your loved ones. Text and
strategies regarding a specific topic, and chat options available: suicidepreventionlifeline.org.
requires pre-enrollment at the front desk.
Workshops: Anxiety Toolbox, Getting Unstuck, *741741
MAPS, and Mirror Mirror (in-person and virtual). Crisis text line is a free, 24/7 support for those in crisis.
3. Drop-In Groups do not require pre-enrollment Text HOME to 741741 to get connected with a crisis
at the front desk and can be accessed counselor within minutes.
same day via Zoom link, found on the
Fresno State Student Health and Counseling *1.866.488.7386
Center’s website, or by coming in-person. A free and confidential crisis helpline for lesbian, gay,
Groups: Success Over Stress, International bisexual, transgender and questioning youth ages
Talking Circle, and Meditation (in person) 13 to 24. TrevorCHAT, TrevorTEXT, TrevorSPACE also
bit.ly/fscapsgroups. available. For more info visit: trevorhelpline.org.

* = Services Available to Alumni

For more information call the Student Health and
Counseling Center at 559.278.2734 or visit their
website at fresnostate.edu/health.

55 Mental Health Resources | Career Success Guide: Fifth Edition

CAREER DEVELOPMENT CENTER
University Student Union (USU), Room 306
5280 N. Jackson Ave. M/S SU61
Fresno, CA 93740
559.278.2381

Follow Us: @hirefresnostate

fresnostate.edu/careers
careers@csufresno.edu