Page 1 of 7 (rev.
02/25)
SERVER TRAINING WORKSHEET
During the Server Training presentation, fill in the blanks and take notes. Keep the worksheet as
reference and use it to train other employees at your liquor establishment.
LIQUOR LAWS of HAWAII & RULES of the LIQUOR COMMISSION
1. Current hardcopy must be on the premises. §3-82-38.2
2. All and shall familiarize themselves with the liquor
laws & rules of the commission. §3-82-38.1
Liquor Laws of Hawaii:
https://www8.honolulu.gov/liq/wp-content/uploads/sites/9/2024/01/2023-
0103_HRS_281_website_ver_includes_Act_065.pdf
Rules of the Liquor Commission, City & County of Honolulu:
https://www8.honolulu.gov/liq/wp-content/uploads/sites/9/2024/01/LIQ_Rule_Book_Rev_03-
2018_Print_012023.pdf
EMPLOYEE REGISTRATION
3. All and shall complete Server Training to
register.
4. All Manager and Bartender Certificates of Registration issued by the Honolulu Liquor
Commission shall be valid for years from last successfully
completed Server Training. §3-82-38.9(b), §3-82-38.5(f)
EMPLOYEES
5. A(n) is a person who performs a service usually or normally done on
or within a liquor licensed premises, regardless if that person is under contract or
commission, registered or not registered, compensated or not compensated. §3-80-1
6. No while on duty shall consume liquor. §3-84-78.01(b)
Page 2 of 7 (rev. 02/25)
7. No while on duty shall solicit or accept any
alcoholic or other-wise, as a gift from or at the expense of a .
§3-84-78.01(c)
8. A may perform any other duties at the same premises such
as serve customers, bartender, clean, cook, oversee employees, open and close the
premises. §3-82-38.9(d)
9. Only registered ______________ and ______________ of licensed hostess bars are
permitted to sit with customers during hours of operation. §3-84-78.01(d)
10. A may perform any other duties at the same premises such
as serve customers, mix drinks, clean, cook, but may not open and close on their own.
§3-82-38.6(c)
4 REQUIRED DISPLAYS - §281-71, §3-82-38.11, §3-82-44.1(c), §3-82-44.1(d)
1)
Reason: Assures the public the business is legally allowed to sell/serve alcohol
2)
Reason: Makes public aware of the cost of the liquor they will purchase
3) _______________________________________
Reason: Informs the public about the liquor laws relating to minors
4)
Reason: Informs the public about the consequences for violating DUI laws
LICENSED PREMISES HOURS OF BUSINESS
● 6am to 12am Retail
● 6am to 2am Dispenser (Bar) / Restaurant
● 10am to 4am Cabaret
● 6am to 4am Hotels
11. No Sale, Service or Consumption of Liquor allowed or
hours of business. §3-82-38.20(a)
Page 3 of 7 (rev. 02/25)
12. No Liquor, whether in a bottle, glass or other container shall be
and consumable within the licensed premises before or after the
authorized hours. §3-82-38.20(b)
NOISE – PROHIBITED
No licensee shall permit noise to be made from its licensed premises or any
adjacent area under the licensee’s control:
13. That exceeds the maximum permissible levels. §3-82-38.23
14. Or entertainment causing undue or the peace and quiet of
the neighborhood §3-84-78.03
PRACTICES TO PROMOTE EXCESSIVE CONSUMPTION OF LIQUOR - PROHIBITED
No licensee shall:
15. Sell, advertise, or offer to sell all the liquor you can drink for a price
3-84-78.51(b)(1)
16. Encourage or permit any or that involves the consumption
of liquor or the awarding of liquor as a §3-84-78.51(b)(2)
SIGNS OF INTOXICATION
• Slurred or slowed speech, loses train of thought
• Uncoordinated
• Vomiting
• Change in mood or behavior
17. Employees should a manager if a customer shows signs of intoxication.
DRIVING UNDER THE INFLUENCE (DUI)
18. Alcohol is a and a that affects the central
nervous system.
19.Alcohol can also your vision.
PROHIBITIONS – INDIVIDUALS WHO YOU CANNOT SELL OR SERVE LIQUOR TO
§281-78:
1.
2.
3.
Page 4 of 7 (rev. 02/25)
CHECKING ID
20. Reduce your risk of serving a minor
✔First check to see if form of identification is an acceptable form of
identification such as a: , ,
or .
✔Check the date to see if it is valid.
✔Check the to see if it is similar to the person presenting the ID.
✔Check the to validate the person’s age.
Anyone born today in the year 2004 or before is 21 or older.
(2025 – 21 = 2004) If they have not yet celebrated their birthday in 2025,
they are still 20 years old.
21. When checking IDs, speak with your customer and ask open-ended questions to
gain rapport for a better tip! At the same time, you may check their sobriety,
mental state, emotional state, and observe their actions to validate they may be
served.
UNDER THE INFLUENCE OF LIQUOR §281-78
22. At no time shall Licensees/Employees knowingly permit any person
of liquor or a person to remain in or on the
licensed premises. §281-78(b)(5)
PROHIBITIONS INVOLVING MINORS §281-101.5
23. It is against the law for any to provide or purchase liquor for
consumption or use by person under years of age. It is
against the law for a to consume or purchase liquor or to
have liquor in the possession.
24. It is against the law for a to falsify identification or use false
identification for the purpose of buying or attempting to buy liquor.
Page 5 of 7 (rev. 02/25)
CRIMINAL CITATION
25. Issued to &
May result in:
o $1,000 Fines
o Imprisonment up to one year
o Community Service
o Criminal record
WHAT YOU CAN DO TO REDUCE YOUR LIABILITY
26. Follow established and .
27. Managers should provide
28. all incidents.
INSPECTION BY THE LIQUOR COMMISSION §3-84-79.1, §281-20, §281-79
29. No licensee shall allow the , , or
with investigations and inspections or Liquor
Commission operations in any way.
NARCAN® REQUIREMENT:
Blue card holders must be trained in the administration of NARCAN®
Instructions and training can be found at:
LIQ NARCAN® information: https://www8.honolulu.gov/liq/narcan
HHHRC NARCAN® training:
https://hawaiinaloxone.ispring.com/app/preview/a6609512-086f
11ec-a003-3e28ba753440
NARCAN® manufacturer homepage:
https://www.narcan.com/home
NARCAN® instructions for use flier:
https://narcan.com/en/resources
IMPORTANT REMINDERS:
• Know the Liquor Laws of Hawaii & Rules of the Honolulu Liquor Commission
• Know the Critical Signs of Alcohol Poisoning
• Train staff to know these signs and be management’s “eyes & ears”.
✔Never overserve customers
✔Never serve liquor to minors
✔Always choose to do the right thing
Page 6 of 7 (rev. 02/25)
QUESTIONS
Check out our website: www8.honolulu.gov/liq
CONTACT
Training email: liq-training@honolulu.gov
Calvin Shaw, Training Assistant, Phone: (808) 768-7331
SCHEDULE AN APPOINTMENT
To Attend Virtual (Zoom) Server Training for Managers & Bartenders:
• Go to our website: https://www8.honolulu.gov/liq/
• Click on ‘Schedule an Appointment’ near the top of the page
• Click on ‘Event Calendar’
• Click on a date you’re able to attend our Virtual training and follow the instructions.
After Passing the Test, Make an AlohaQ Appointment to Obtain Your Liquor Card:
https://alohaq.honolulu.gov/?lp
Visit our office at 711 Kapiolani Blvd. Suite 600, Honolulu, HI 96813. Have the required
documents needed to obtain your liquor license:
● Valid, unexpired Government issued photo ID (Driver’s License, State ID,
Passport, or Military ID) – No digital or printed copy accepted
● Social Security Card, or printed W-2 form, or printed paystub with legal
name and at least 4-digits of your SSN (for 1st time registration with the
Liquor Commission)
● Manager’s Authorization Letter (for Manager/Assistant Manager positions only)
● $10 (cash or credit/debit card)
● Email confirming passing server training (digital copy accepted).
Page 7 of 7 (rev. 02/25)
ADDITIONAL SERVER TRAINING RESOURCES:
On-Premises Liquor Service (Left): https://youtu.be/ASU7hbbsWOw?feature=shared
Off-Premises Liquor Service (Right): https://youtu.be/0WdS839SOHQ?feature=shared
On-Premises Liquor Service Off-Premises Liquor Service
Server Training Worksheet: https://drive.google.com/file/d/1395JghTmrpteahk-h-
aGV2jzk6RFqI8z/view
Server Training Worksheet
