ELO 19 22 24 Touch Monitor
ELO 19 22 24 Touch Monitor
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by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) make no representations or warranties
with respect to the contents herein, and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise
this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions and TouchPro are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
This touch monitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high-quality display performance. The 02 Series
includes full sizes from 19 to 27 inches and supports resolutions from 1280 x 1024 to full HD 1920 x 1080. Its LED backlight significantly reduces power
consumption and eliminates the need for mercury (compared to CCFL-backlit panels). Other features that enhance this LCD monitor’s performance are
Plug & Play compatibility, remote on-screen display (OSD) controls and flexible mounting options.
The monitor is intended for use with a self-check-in/registration or point-of-information system for the general environment or medical clinic, or
displaying/reviewing the health information or record. The subject equipment monitor is powered by an externally recognized AC/DC adaptor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety.
See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering on your new touch
monitor, read through this manual, especially the Installation, Mounting, and Operation Sections.
• VGA cable
• HDMI cable
• USB cable
• Audio cable
• Power brick
• Europe power cord
• North America power cord
• 3 x tie wraps
• EEI Label
• 2 x cable cover screws
Note: Cable tie-down points can be used to tie down the cables with tie wraps. Simply loop the tie wraps through the cable tie-down points and around the
cable to secure cable connections.
1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from the Operating System drop-down menu.
3. Select the technology from the Technologies drop-down menu.
4. Download the driver version required for your touch monitor.
OFF OFF
ON ON ( Green)
The system consumes low power when in SLEEP or OFF modes. For detailed power-consumption specifications, refer to the technical
specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.
Touch
No calibration is required for projected capacitive touch technology. Your touch monitor can support up to 10 touches at once.
Note: When using a privacy filter with your monitor, it is important to update the touch configuration file of you monitor to support touch.
If you are using an ET1902L/ET2202L monitor, the touch-through configuration file is already built into your monitor. Simply go to the OSD menu and
enable the touch-through function. Do not forget to disable the touch-through function when using the monitor without a privacy screen.
No additional drivers are required for this technology to work with Windows 7, 8 or 10, as it uses Windows HID drivers.
Refer to Section 2, “Installing the Touch Technology Software Drivers,” for instructions on downloading touch drivers for Windows XP.
No calibration is required for this technology.
Video
A display’s native resolution is its width and height measured in pixels. Generally, for best performance, an image displayed on this monitor will look best
when your computer’s output resolution matches this monitor’s native resolution, which is 1280 x 1024 for the 1902L and 1920 x 1080 for the 2202L, 2402L
and 2702L monitors
For computer output at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the
input image as needed in the X and Y dimensions to fit the display’s native resolution. An unavoidable byproduct of the scaling algorithms is a loss of
fidelity when the computer’s output video image is scaled by the monitor to fit the display. This loss of fidelity is most apparent when viewing feature-rich
images at close distances (e.g., images containing small-font text).
Your touch monitor will likely not require video adjustments. However, for analog VGA video, variations in video graphic card outputs may require user
adjustments through the OSD to optimize the quality of the touch monitor’s displayed image. These adjustments are stored by the touch monitor. Also, to
reduce the need for adjustments for different video mode timings, the monitor correctly scales and displays some of the video industry’s most common
video timing modes. Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes.
Button Function when OSD is not displayed Function when OSD is displayed
Menu Display OSD Main menu Return to previous OSD menu
Display OSD Contrast submenu Decrease value of selected parameter/select previous menu item
Display OSD Brightness submenu Increase value of selected parameter/select next menu item
Select Display Video Priority submenu Select parameter for adjustment/select submenu to enter
Phase Allows fine adjustments of the panel’s pixel dot clock phase.
Applicable for VGA input video only.
Auto Adjust Automatically adjusts the system clock to the input analog VGA video signal, affecting the H-position, V-position, Clock, and Phase menu items.
Applicable for VGA input video only.
Switches the scaling method between Full Scaling and Maintain Aspect Ratio. Default:
Full Scaling
Full Scaling: Scales the X and Y dimensions of the input video (up or down as needed) to the display’s native resolution.
Aspect Ratio Fill to Aspect Ratio: Assuming a landscape orientation and an input video with aspect ratio smaller than 16:9, scales the Y dimension of the input video (up or down
as needed) to the display’s Y resolution, scales the X-dimension to maintain the input video’s aspect ratio, and fills the rest of the display with equal black bars on the
left and right.
Other touchscreen technologies may need recalibration when switching between Aspect Ratio options.
Selects the display’s color temperature. The available color temperatures are 9300K, 7500K, 6500K, 5500K and User Defined. If the User Defined option is
Color Temperature selected, the user can change the color temperature by changing individual R, G, and B gains on a scale from 0 to 100. Default: User Defined with R, G, and B
all set to 100.
OSD H-Position Adjusts the horizontal location of the OSD menus on the display. Default: centered
OSD V-Position Adjusts the vertical location of the OSD menus on the display. Default: centered
Adjusts how long the touch monitor will wait without OSD button activity before closing the OSD. The adjustable range is between 5 and 60 seconds.
OSD Timeout
Default: 15 seconds
Selects the OSD’s display language. The available languages are: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, and Japanese.
OSD Language
Default: English
Recall Defaults Restores all factory default settings for OSD-adjustable parameters (except OSD Language) and for Preset Video Mode timings.
The monitor continually scans for active video on the VGA and HDMI connectors.
Video Priority This adjustment selects which of those input ports should be given the priority for display. The options are: VGA Priority, HDMI Priority.
Default: HDMI Priority
Audio menu enables users to switch between audio sources. When HDMI is plugged in, internal speakers can be used by changing the audio source
Audio to HDMI. This menu includes the headphone feature as well, which will allow users to plug in an external audio source when using HDMI. When using
the VGA Line in option, it can be used to enable internal speakers.
All touch monitor adjustments made through the OSD are automatically memorized as soon as they are modified.
This feature prevents having to reenter the settings every time the touch monitor is unplugged or powered off.
In case of a power failure, the touch monitor settings will not default to the factory specifications.
Press and hold the “Menu” and “ ” buttons simultaneously for two seconds to enable/disable the Power Locking feature. When Power Locking is
enabled, pressing the power switch will have no effect.
The touch monitor does not respond when turning on Check that the DC power adaptor is properly connected. Verify the
the system. DC power adaptor is functioning
If the Power Status LED is blinking, the monitor or Computer Module may be in SLEEP mode. Press
Monitor display is blank. any key/move the mouse/touch the touchscreen to see if the image reappears. Check that the signal
source device is turned on.
Check that that there are no loose cable connections.
Monitor displays the “Out of Range” message. Adjust your computer’s resolution/timing mode to be within the allowable timing ranges
specified for your touch monitor (see website for specifications).
Adjust your computer’s resolution/timing mode to be within the allowable timing ranges
Monitor display image looks strange. specified for your touch monitor (see website for specifications).
Use the Auto Adjust function in the OSD.
Touch functionality doesn’t work. Verify your PC has the latest Elo drivers installed.
Perform the calibration routine provided with the latest Elo drivers.
No touch, or touch is not accurate when using Check if the touch-through mode is enabled for 19”/22” monitors.
privacy filters.
See this user manual’s last page for worldwide technical support phone numbers.
There are no user-serviceable parts inside this equipment. There are hazardous voltages generated by this equipment that constitute a safety hazard.
Service should be provided by a qualified service technician only.
Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.
This device complies with Part 15C of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
CAN ICES3(B)/NMB3(B)
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux
1. To meet emission and immunity requirements, the user must observe the following:
a. Use only the provided I/O cables to connect this digital device with any computer.
b. To ensure compliance, use only the provided manufacturer’s approved line cord.
c. The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
2. If this equipment appears to cause interference with radio or television reception, or any other device:
a. Verify as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference,
try to correct the interference by using one or more of the following measures:
i. Move the digital device away from the affected receiver.
ii. Reposition (turn) the digital device with respect to the affected receiver.
iii. Reorient the affected receiver’s antenna.
iv. Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
v. Disconnect and remove any I/O cables the digital device is not using.
(Unterminated I/O cables are a potential source of high RF emission levels.)
vi. Plug the digital device into a grounded outlet only. Do not use AC adapter plugs.
(Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.
• Canada CUL, IC
• China CCC
• Europe CE
• Korea KCC
• Taiwan BSMI
• United States FCC, UL
• Japan VCC!
• International CB
• Australia RCM
• Russia EAC
• Mexico CoC
O: Indicates that the amount of this toxic or hazardous substance contained in all the homogeneous materials for this component is below the limit
requirement in SJ/T11363-2006.
X: Indicates that the amount of this toxic or hazardous substance contained in at least one of the homogeneous materials used for this component is above the limit
requirement in SJ/T11363-2006.
For items marked with an X, exemptions were taken according to EU RoHS.
2. It is encouraged and recommended that this product be recycled and reused according to local laws. The product should not be thrown away casually.
Electrical Ratings
Input 100-240 Vac, 50-60 Hz, 1.6-0.7 A
Operating Conditions
Temperature 0-40°C
Humidity 20-80% (non-condensing)
Altitude 0-3,048 m
Storage Conditions
Temperature -20-60°C
Humidity 10-95% (non-condensing)
Altitude 0-12,192 m
Ingress Protection
IP Rating IPX1 (Front of the monitor only)
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the
components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than 30 days after discovery) of the failure of any Product to conform to the warranty set
forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the
opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such a product, unless
otherwise directed in writing by the Seller. Within 30 days after submitting such notice, Buyer shall package the allegedly defective Product in its original
shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth
above, Seller shall correct such failure by, at Seller’s discretion, either (i) modifying or repairing the Product, or (ii) replacing the Product. Such
modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall
bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned
but not found by Seller to be defective. Modification or repair of Products may, at Seller’s discretion, take place either at Seller’s facilities or at Buyer’s
premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s discretion,
either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s
stated Warranty Period.
These remedies shall be the buyer’s exclusive remedies for breach of warranty. Except for the express warranty set forth above, seller grants
no other warranties, express or implied by statute or otherwise, regarding the products, their fitness for any purpose, their quality, their
merchantability, their non-infringement, or otherwise. No employee of Seller or any other party is authorized to make any warranty for the
goods other than the warranty set forth herein. Seller’s liability under the warranty shall be limited to a refund of the purchase price of the product. In
no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special, consequential, indirect, or
incidental damages.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for
Buyer’s intended use of the Products and of any system design or drawing, and (ii) determining the compliance of Buyer’s use of the
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claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller.
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To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you.