Face 202114
Face 202114
Captain Falls into the Basement and Dies While Fighting a Fire in a
Large Residential Structure - Maryland
Executive Summary
On August 11, 2021, a 46-year-old
career captain died after falling into
a basement while fighting a large
area residential structure fire.
At 16:52 hours, the Emergency Communication Center (ECC) transmitted the RIT dispatch. Truck 23
arrived on-scene at 16:52 hours. At 16:53 hours, a tanker task force was dispatched for Box 23-11. At 16:55
hours, Chief 23 responded to Box 23-11, arrived on scene, and assumed command. At the same time,
OPSAC900 (division’s Operations Division Assistant Chief) arrived on-scene and went to Side Charlie. A
minute later, Truck 23A told Command, “360 of the residence showing single floor in the back, heavy fire
on Side Charlie.” Immediately after, E251A told Command, that he was unable to complete the 360. From
16:56 hours to 16:59 hours, Command dealt with arrival assignments and water supply. At 17:00 hours,
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Captain Falls into the Basement and Dies While Fighting a Fire in a Large
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OPSAC900 and Engine 251B (driver/operator) had two lines in service. Engine 251B told Command that
Engine 251 was almost out of water.
At 17:00 hours, E251A (deceased firefighter) transmitted a Mayday stating “Mayday, Mayday, Mayday,
Engine 251A has fallen through the floor in the fire room.” E231, E152, and TR23 were immediately
deployed to find the downed captain. At 17:08 hours, E251A transmitted, I think I'm in the Side Charlie
corner. I had to retreat from the fire, now I'm stuck and I'm burning up.” At 17:08 hours, a rapid intervention
group entered the basement by the basement steps on the Side Charlie/Side Delta corner. At 17:09 hours,
E251A transmitted, “Tell my family I love them.” At 17:12 hours, Engine 231A, with the RIT, told
Command they found E251A unconscious and were removing him from the basement. At 17:14 hours,
E251A was out of the basement and in the backyard. Basic and advanced life support treatment was
initiated. E251A was taken to a trauma hospital in Washington, D.C. via air ambulance where he was
pronounced deceased. The fire at Box 23-11 was marked under control around 22:00 hours. The fire was
declared out at 07:00 hours the next day.
Contributing Factors
• Low frequency/high risk incident
• Incident management system
• Crew integrity
• Initial rapid intervention crew (IRIC)
• Professional development
• Corrugated stainless-steel tubing (CSST) system
Key Recommendations
For low-frequency, high-risk incidents, fire departments should ensure incident commanders (ICs)
implement an incident management system that prioritizes personnel accountability and maintains effective
incident communications. As a part of incident management system (IMS) oversight, the IC can:
• Conduct a thorough scene size-up and risk assessment
• Develop a strategy and incident action plan specific to large-area residential structures that
includes the eight functions of command
• Anticipate and forecast incident progression
• Implement a functional personnel accountability system
• Establish and maintain effective incident communications
• Assign a staff aide or incident command technician (ICT) to support the IC
For low-frequency, high-risk incidents, fire departments should ensure all companies operating on the
fireground maintain crew integrity throughout the incident. Companies can:
• Operate based on the assignment given by the IC
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• Communicate critical incident benchmarks to the IC
• Deploy to rescue members during the initial stages of an incident
• Use a thermal imager during the scene size-up and while operating in the hazard zone
Fire department standard operating procedures (SOPs)/standard operating guidelines (SOGs) are
consistently updated to ensure adequate staffing and professional development opportunities to support
skills and competencies to manage Type V and Type IV incidents. Possible opportunities and activities:
• Train all firefighters and fire officers in fireground survival procedures
• Conduct training on rural water supply operations
• Provide annual proficiency training and evaluation on fireground operations, including live fire
training, to all members involved in emergency operations
• Train all members and dispatchers on the safety features of portable radios including the emergency
alert button (EAB)
• Train on awareness of Corrugated Stainless Steel Tubing (CSST) and the hazards associated with it
Governing municipalities (federal, state, regional, and local) should develop and implement legislation
which prohibits the use of corrugated stainless-steel tubing in residential, commercial, and industrial
structures.
The National Institute for Occupational Safety and Health (NIOSH) initiated the Fire Fighter Fatality Investigation and Prevention Program to examine
deaths of firefighters in the line of duty so that fire departments, firefighters, fire service organizations, safety experts and researchers could learn from these
incidents. The primary goal of these investigations is for NIOSH to make recommendations to prevent similar occurrences. These NIOSH investigations
are intended to reduce or prevent future firefighter deaths and are completely separate from the rulemaking, enforcement and inspection activities of any
other federal or state agency. Under its program, NIOSH investigators interview persons with knowledge of the incident and review available records to
develop a description of the conditions and circumstances leading to the deaths in order to provide a context for the agency’s recommendations. The NIOSH
summary of these conditions and circumstances in its reports is not intended as a legal statement of facts. This summary, as well as the conclusions and
recommendations made by NIOSH, should not be used for the purpose of litigation or the adjudication of any claim.
For further information, visit the program at http://www.cdc.gov/niosh/firefighters/fffipp/ or call 1-800-CDC-INFO (1-800-232-4636).
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REPORT F2021-14 • June 2025
Captain Falls into the Basement and Dies While Fighting a Fire in
a Large Residential Structure - Maryland
Introduction
On August 11, 2021, a 46-year-old career captain from Engine 251 (i.e., E251A) died after falling into
a basement during a large area residential structure fire. The United States Fire Administration (USFA)
notified the NIOSH Fire Fighter Fatality Investigation and Prevention Program (FFFIPP) on August
12, 2021, of the line of duty death. On August 26, 2021, two investigators with the NIOSH FFFIPP
traveled to Maryland to investigate this incident. The NIOSH investigators met with fire division
officials including the Fire Chief, Deputy Chief of Emergency Services, Deputy Chief of
Administrative Services, Deputy Chief of Volunteer Services, Chief of Safety, Chief of Training, and
members of the division’s Fire Investigation Unit. The NIOSH investigators also met with
representatives at the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), the director of
emergency management, and the president of the International Association of Fire Fighters (IAFF)
local. NIOSH investigators went to the county’s ECC and obtained a copy of the fireground audio,
visited the incident site, and conducted interviews with fire division officers and firefighters directly
involved in this fatal incident. The NIOSH investigators inspected and photographed the victim’s
personal protective equipment (PPE) including the clothing and self-contained breathing apparatus
(SCBA), and reviewed division training records and SOPs.
Fire Department
The Division of Fire and Rescue Services (DFRS) operates out of 30 fire stations throughout the
county. DFRS employs 516 uniformed personnel, 16 civilian personnel, and partners with hundreds of
volunteer responders. They serve nearly 260,000 citizens residing in the 644 square mile county. The
DFRS is broken down into three sections, each led by a Deputy Chief that functions under the Office
of the Director:
• The Emergency Services Section (ESS) includes field operations, emergency medical services,
training, safety, and special operations offices.
• The Administrative Services Section includes finance, logistics, fire marshal, and EMS billing
offices.
• The Volunteer Services Section coordinates with 25 independent volunteer Fire, Rescue and
EMS corporations and manages a countywide volunteer recruitment and retention program.
The DFRS operates daily with both the county Volunteer Fire and Rescue Association and the county
Career Fire Fighters and Paramedics Association (IAFF local). Working with both associations ensures
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that the combination fire/rescue system of career and volunteer responders provides competent and
coordinated service.
The ESS is the largest section within the DFRS, consisting of:
• 1 Deputy Chief
• 1 Assistant Chief
• 13 Battalion Chiefs
• 27 Captains
• 61 Lieutenants
• 351 Firefighters
• 54 Paramedic/Firefighters
• 1 Training Coordinator
• 1 Outreach Coordinator
Of the 30 DFRS fire stations, 25 are staffed with career firefighters. Career personnel are currently
assigned to one of two work schedules, based on the staffing needs of the volunteer corporation.
Currently, two stations are career staffed on the 12-hour work schedule and 23 stations are career
staffed on the 24-hour schedule.
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Career Members
The training requirements for recruits are NFPA 1001, Fire Fighter I and Fire Fighter II (ProBoard®),
Rope I, Vehicle Extrication (Technician level), HazMat Awareness and Technician (ProBoard®),
Arson Investigation for First Responders, EMT/B, and physical training. Captains must also complete
three years as a DFRS lieutenant. In addition, they must possess current State of Maryland EMT-B,
EMT-I, or EMT-P and current CPR for the Professional Rescuer Certification, complete DFRS annual
Compliance Training, possess a valid Class B driver’s license or equivalent and a county employee
driving permit, complete the National Incident Management System (NIMS), Incident Command
System (ICS) 300, and hold certifications as Fire Officer II and Instructor II.
E251A completed more than 2,290 hours of training which included the recruit school curriculum and
training certifications. Chief 23 (IC) completed more than 690 hours of training, including advanced
courses.
Table 1. The first Alarm assignment and staffing for Box 23-11.
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The ECC serves as the public safety answering point (PSAP) for all 9-1-1 emergency and non-
emergency requests for assistance in the county. The ECC dispatches fire, rescue and ambulance
services, county animal control and law enforcement, including the county Sheriff's Office and two
municipal police departments. The ECC operates a total of six shifts which alternate on a rotating
schedule. Dispatchers work two shifts, from 06:00 hours to 18:00 hours. Or, dispatchers may also work
two night shifts from 18:00 hours to 06:00 hours. There are two power shifts, during high volume call
times, staffed daily from 10:00 hours to 22:00 hours and from 14:00 hours to 02:00 hours. At a
minimum, there are two fire and two police dispatchers per radio console during the power shift
periods. There are also dedicated tactical talkgroup (tactical channel) dispatchers assigned. There are a
minimum of four call takers per shift and during power shifts there are up to six dispatchers. Each shift
has a minimum of two supervisors.
Building Construction
The structure was a 5,375 square foot, two-story, colonial-style home with an unfinished basement.
The structure was built in 2003 on an 11.86-acre lot in a rural neighborhood. The property had a 1,435-
foot driveway that angled uphill, with an elevation gain of 60-feet and about a 16% gradient, passing in
front of Side Alpha. The structure was a private dwelling with a large, irregular-shaped Type V wood-
frame construction. The exterior basement entrance was located at the bottom of a set of steps located
on Side Delta at the Side Charlie/Side Delta corner. The structure was a main square with three support
beams, one running along Side Delta, the second running along Side Bravo, and the third protruding
diagonally out from the Side Bravo-Side Charlie corner. A patio was attached to the back of the
structure on Side Charlie. The structure sat on the highest point of 11 acres, with the rear yard enclosed
by a five-foot metal fence. (see Photo 1, Photo 2, and Photo 3)
Photo 1. Side Alpha of the fire structure. (Courtesy of the Division of Fire and
Rescue Services)
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Photo 2. Side Bravo of the fire structure. The 100-gallon propane tank was
located on the Side Bravo/Side Charlie corner in the flower bed. The propane was
not installed at the time of this photograph.
(Courtesy of the Division of Fire and Rescue Services)
Photo 3. Side Charlie and Side Delta of the fire structure. The exterior steps to the
basement were located on Side Charlie/Side Delta corner, as indicated by the yellow
arrow. (Courtesy of the Division of Fire and Rescue Services)
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The structure had an open floor plan, built of lightweight material using engineered structural
elements, which contributed to the fire load and early collapse. The structure was an unprotected wood
frame construction. The first floor and exterior walls were sheathed in an external insulation finishing
system (EIFS) and manufactured stone veneer (MSV). The EIFS was imitation stucco and was a one-
coat system with fiberglass mesh installed over oriented strand board (OSB) panels and wooden wall
studs. The MSV was imitation stone, individual pre-cast concrete stones, installed over OSB panels
and wooden wall studs.
The first floor had a master bedroom with a full bath, an office, two half-baths, a dining room, a game
room, a kitchen with a breakfast nook and pantry, a laundry room, a family room, garage, and exterior
covered patio as shown in Diagram 2.
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The second floor had three bedrooms and two full baths (see Diagram 3).
The basement was unfinished. The exposed foundation walls were poured concrete, and the floor was a
poured concrete slab. The basement ceiling was the first floor duct space with exposed wood trusses,
Glulam wood beams, and OSB floor decking. The utility system components ran through the duct
space including electrical branch circuit wiring, liquid propane gas (LPG) lines of corrugated stainless
steel tubing (CSST), audio-visual coaxial cable, heating, ventilation and air-conditioning (HVAC),
HVAC clothes dryer ducts, water pipes, sewer pipes, and the alarm system wiring. The ceiling height
was seven feet-ten inches (7'10") off the finished floor (O.F.F.) to the bottom of the parallel chord
trusses. The ceiling height to the underside of the exposed OSB floor deck was eight feet-ten inches
(8’10") O.F.F. The interior finish on the basement perimeter walls consisted of plastic-faced fiberglass
insulation over wood studs attached to the poured concrete foundation walls. The basement interior
walls consisted of gypsum board over wood studs or open (unfinished) wood studs. Except for the Side
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Delta exterior door, there were no windows or ventilation openings to the exterior from the basement
(see Photo 4).
Photo 4. The unfinished basement. The framed stud wall that divided the
basement had not been installed at the time of this picture. The red outline shows
the approximate location of the framed stud wall.
(Courtesy of the Division of Fire and Rescue Services)
Near the center of the basement, just south of the interior basement stairs, was a wood-framed dividing
wall that extended from Side Alpha to Side Charlie. The wall was finished with gypsum board on both
sides. The dividing wall had two doors, one on Side Alpha and the other on Side Charlie. Both doors
were closed at the time of the incident.
The roof was typical truss construction covered with asphalt shingles. There were several entrances to
the home, the front door on Side Alpha, the garage on Side Bravo, several French doors on Side
Charlie, and an exterior staircase to the basement on Side Delta. There were several large windows that
may have impacted ventilation and contributed to the rapid deterioration and extreme fire conditions.
Construction significantly impacted this incident, two factors specifically stood out to investigators.
First, the house's first floor was finished with 12-inch x 12-inch ceramic tile, which was laid on a
cement board on top of oriented strand board (OSB) sheathing. The combination of these materials was
extremely heavy and posed a substantial dead load. About a 3-4-foot-wide section of this flooring
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Residential Structure - Maryland
completely collapsed into the basement. It is suspected that this is where E251A fell through the first
floor into the basement. The remainder of the flooring was partially suspended on the first floor.
Second, the unfinished basement was constructed with parallel chord trusses and a concrete slab floor.
Large houses, such as the one in this incident, have large open areas in the structure made with long
spans of lightweight floor trusses. The longer the span, the higher the risk of catastrophic collapse
during a fire. Unprotected parallel chord truss constructed basements pose serious safety concerns in
fire conditions. Underwriters Laboratories (UL) Fire Safety Research Institute (FSRI), a global safety
certification company, evaluated the collapse of four types of flooring systems in fire conditions. In
their report, Improving Fire Safety by Understanding the Fire Performance of Engineered Floor
Systems, UL FSRI found that of the four tested flooring systems, parallel chord truss flooring collapsed
in the shortest amount of time, about six minutes, and began deflecting shortly after the three-minute
mark. At this incident, the combination of the first-floor tile flooring and the unprotected parallel chord
truss basement construction created conditions particularly conducive for a quick floor collapse [UL
FSRI 2006].
Also, the residence was not protected with an automatic fire sprinkler system. The residence had fire
alarm system with battery back-up interconnected residential smoke detectors. It is unknown if the
smoke detectors were operational at the time of the fire. An alarm control panel (ACP) was present on
the basement Side Delta wall. The owner told investigators that the alarm system was not functioning
at the time of the fire. There were no automatically transmitted fire or burglar alarm systems received
through 9-1-1 at the time of the fire. Finally, the home was also built with a gas-piping system, CSST,
discussed as a contributing factor later in this report.
Timeline
The timeline is a summary of events that occurred as the incident evolved. Not all incident events are
included in this timeline. This timeline lists the dispatch communications, fire division response,
fireground communications and fireground operations. Times are approximate and were taken from
the county fire dispatch log or from various National Fire Incident Reporting System (NFIRS) fire
reports, and the Division of Fire & Rescue Services’ After Action Report and Improvement Plan.
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16:49 Hours • ECC transmitted the first Alarm Assignment for Box 23-11 on Channel 9-
Alpha.
• Dispatched units: Engine 231, Engine 251, Engine 152, Engine 153,
Engine 331, Ambulance 239, Rescue Squad 3, Truck 23, Truck 41, Tanker
23, Tanker 33, Tanker 1, BC901, SFT900
• Engine 251 had recently cleared an incident and was returning to their
quarters; however, Engine 251 became the first due company.
16:50 Hours • 9-1-1 caller told the ECC that Engine 251 passed the driveway to the
residence.
16:51 Hours • After turning around, Engine 251 split lay up the driveway to the house.
• Engine 251 laid 500 feet of hose from the common driveway split to the
house.
• E251A provided his on-scene report: “Engine 251 is on-scene, large 3½, 2
½ – story single family. We do have a working fire. Go ahead and start RIT
and tanker task force.”
16:52 Hours • Engine 251 parked on the Side Alpha/Side Bravo corner.
• ECC transmitted a Rapid Intervention Alarm for Box 23-11 on Channel 9-
Delta.
• Dispatched units: Engine 31, Truck 50, Ambulance 259, Medic 23,
Battalion 903
• Truck 23 arrived on-scene.
• BC901 to Engine 231, “Do you have a primary water supply?”
16:53 Hours • Engine 231 said a neighboring property had two large ponds, though one
might have access issues.
• Engine 231 also said there is a hydrant at an intersection about a mile to the
west.
• ECC transmitted a Tanker Task Force for Box 23-11 on Channel 9-Delta.
• Dispatched units: Tanker 713, Tanker 17, Engine Tanker 114, Mutual Aid
Tanker 1, Engine/Tanker 204, and Engine 311, SFT900 due, Tanker Task
Force
16:55 Hours • Chief 23 to Dispatch, “I’m on the scene, Side Alpha, two-story house with
heavy fire showing. I'll have Command on Side Alpha.”
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17:00 Hours • OPSAC900 told IC that he and E251A have two lines in service. They
stated the next hoseline needed to go inside and hold the interior.
• E231A told Engine 231 he was going to stretch a hoseline to the front door
(Side Alpha).
• Engine 231B told Command that E231 was almost out of water.
• “Mayday, Mayday, Mayday, E251A has fallen through the floor in the fire
room.”
17:01 Hours • “Command copies the Mayday. Engine 231, Engine 231 officer can you
copy?”
• OPSAC900 told Command, “E251A fell from the fire room on Side
Charlie into the basement. He was just in the window and fell through the
floor.”
• E251A radioed, “I am in the basement.”
• Command to Dispatch, “Send the Fire Task Force, ok?”
• OPSAC900 told Command, “I've got the backup hoseline off the crosslay
of Engine 251. I'm holding the fire in check where E251A fell through the
floor, but I'm running out of water. I need this to be the primary hoseline.”
17:02 Hours • E251B said that Engine 251 was out of water.
• ECC transmitted the Fire Task Force for Box 23-11 on Channel 9 Delta.
• Dispatched units: Engine 23, Engine 12, Quint 14, Rescue Squad 14,
Rescue Squad 24, Ambulance 158, and Medic 31
• SFT901 arrived on-scene.
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17:07 Hours • Operations Assistant Chief 900 told Command, “I'll take Charlie Division.
Right now, we've got crews assembling and we still have verbal contact
with E251A.”
• “We're unable to make access via the fire floor to get down to the
basement.”
• “I've just sent the Rescue Squad (3) and the Captain from 231 to another
basement entrance to see if they can transverse from the other side of the
house to make access, ok?”
• A PASS alarm was audible in the background.
• Command to OPSAC900, “I did. You are now the Charlie Division. Do
you have sufficient companies and are you working on an alternate
entrance to the basement?”
17:09 Hours • E251A radioed, “Hey guys, tell my family I love them.”
• A PASS alarm was audible in the background.
17:10 Hours • Command to Dispatch, “I am requesting a second Alarm for Box 23-11.”
17:11 Hours • ECC transmitted a second Alarm for Box 23-11 on Channel 9-Delta.
• Dispatched units: Engine 141, Paramedic Engine 735, Engine 713, Engine
172, Engine 122, Ambulance 339, Reserve Engine 171, Tanker 714,
Engine Tanker 224, Tanker 22, Tower 735, and Quint 11
17:12 Hours • Engine 231A to Command, “I'm with the captain off Rescue Squad 3 and a
firefighter. We found E251A and he is currently unconscious. We're
heading your way and need EMS to the Side Delta.”
• Command to Dispatch, “Requesting aviation priority one, Category A.”
• The landing site is on-scene.
17:13 Hours • Command to all units on the fireground, “If you’re not engaged in the
firefight, I need you to transition to set up for a master stream operations.”
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17:19 Hours • Command told all first Alarm companies they have PAR.
17:20Hours • Command to all companies operating at Box 23-11, “Okay for clarification
on the fireground, we are transitioning to a defensive attack, a defensive
attack.”
17:24 Hours • Chief 4-1 to Command, “Confirming, it looks like we do have propane
going into the house, but we can’t find the tank or the shut-off.”
17:25Hours • Command said, “Okay, it is probably buried out in the yard somewhere.
We're going to have to look for the cap. I'll see if I can find somebody to
do that.”
17:27 Hours • Chief 4-1 to Command, “I found the tank and the propane is shut off.”
17:29 Hours • E251A transported via Trooper 3 to a trauma center in Washington, DC.
• Charlie Division reported the fire extended to the second floor in the rear.
22:00 Hours • Command told the ECC that the fire was under control.
• All DFRS members relieved on-scene by mutual aid companies. Members
transported to the division’s fire training center.
August 12, • Command told the ECC that the fire was out.
2021
07:00 Hours
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E251A was wearing a NIOSH Approved® Scott® Safety Air-Pak® Model X3, 45-minute, 5500 psi
unit, NIOSH Approval Number TC-13F-722CBRN (SCBA). The SCBA was delivered by a NIOSH
investigator on September 7, 2021, to the NIOSH’s National Personal Protective Technology
Laboratory (NPPTL) in Morgantown, West Virginia, for evaluation and testing. Testing was conducted
on September 15, 2021. No evidence was identified to suggest that the SCBA unit contributed to the
fatality. The entire SCBA investigation report is available on the NIOSH PPE webpage.
Weather Conditions
On August 11, 2021, the area experienced rainstorms throughout the day. The hour prior to the
initial 9-1-1 call at 16:46 hours, the temperature dropped from about 79 to 73 degrees Fahrenheit.
Precipitation started between 16:00 hours and 16:10 hours, accumulating up to 0.16 inches, and
wind conditions reached 25 mph [Weather Underground 2021].
Sixty-three lightning strikes were reported within a five-mile radius of the structure (see Photo 5).
An exterior security camera at the residence recorded a lightning strike at 16:00 hours (i.e., a large
flash with concurrent thunder immediately afterwards). Small pieces of debris were heard falling
and hitting the roof and siding. Around 16:14 hours, a power or internet service failure stopped the
camera recording.
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Investigation
On August 11, 2021, at 16:46 hours, 9-1-1 received a call from a neighbor standing in the driveway
to the northeast of the fire building reporting a fire at a residence. At 16:48 hours, the county’s ECC
dispatched a pre-alert for Box 23-11. On the way back to their quarters after a run, the crew of
Engine 251 saw a structure fire alert on their mobile data terminal (MDT) and went to the scene.
At 16:49 hours, the county’s ECC dispatched Box 23-11 on Channel 9-Alpha for a reported house
fire and directed companies to respond and operate on Channel 9-Delta. As Engine 251 neared the
address, they observed low-lying smoke conditions coming across the road. Engine 251 drove past
the driveway and performed a quick three-point turn in a different driveway. Simultaneously, the
ECC updated the incident address for Box 23-11. Engine 251 came to the split in the driveway and
dropped a 4-inch supply line before proceeding up the long driveway towards the house. E251A
(officer) communicated that Engine 251 was on-scene and laid a supply line halfway up the lane. At
16:51 hours, E251A directed his driver to position on the Side Alpha/Side Bravo corner of the
house just before the garage. Engine 251 was unable to go further because of the smoke’s volume.
Smoke conditions worsened on the Side Bravo exterior, and the crew could no longer see in front of
them. E251A transmitted an initial on-scene radio report, “Engine 251 is on-scene, large 3½, 2 ½ –
story single family. We do have a working fire. Go ahead and start RIT and tanker task force.”
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Observing most of the fire in the family room on Side Bravo, Engine 251C (jumpseat firefighter)
deployed the officer’s side 200-foot 1¾-inch crosslay to Side Bravo. Because of exterior smoke
conditions, Engine 251C and E251A donned their facepieces and went “on air.” The crew from Engine
251 advanced the line to Side Bravo and began to apply their stream interior through a set of picture
windows on the first floor, just to the right of the chimney, into the family room. Meanwhile, Engine
251B secured the supply line to his pump, assisted with stretching Engine 251’s line, charged it, then
began laddering Side Alpha. At 16:52 hours, the ECC transmitted the following units on the Rapid
Intervention Alarm response for Box 23-11:
• Engine 31 (E31)
• Truck 50 (TR50)
• Ambulance 259 (A259)
• Medic 23 (M23)
• Battalion Chief 903 (BC903)
Truck 23 arrived on-scene. Truck 23's officer walked from Side Alpha towards Side Delta to get a
view of Side Charlie. He did not hear E251A provide a 360-degree size-up report. As he was walking,
Truck 23’s tiller firefighter (TR23C) laddered the residence. To get to Side Charlie, Truck 23A walked
around the outside of the fence, which prevented him from entering the yard on Side Delta. He could
not get a good view of Side Charlie or Side Delta from this position.
While enroute, BC901 transmitted to Engine 231, “I think the property to the west of the fire building
is showing a pond. I didn't hear your primary water source. I don’t think anyone called it out yet.”
BC901 contacted Engine 231A about the primary water source who responded, “There are two large
ponds, though one might have access issues. The next is a hydrant about one mile from house.”
As they approached the scene, Engine 231A contacted Engine 251B to ask if there was enough supply
line to pick up the split-lay at the driveway entrance. Engine 251B laid 500 feet, and confirmed Engine
231 could complete the split. At 16:53, the ECC transmitted the following for the Tanker Task Force
for Box 23-11 on Channel 9-Delta:
• Tanker 713
• Tanker 17 (T17)
• Engine/ Tanker 114 (ET114)
• Tanker 1
• Engine/Tanker 204 (ET204)
• Engine 311 (E311)
• SFT900
Engine 231 arrived and laid out 800 feet of 4-inch large diameter hose (LDH) to complete the split lay
from the main road up to where Engine 251 dropped their line. As Engine 231A and Engine 231C
made their way to the command post on Side Alpha, Engine 231B secured Engine 251’s supply line to
a discharge outlet, sending tank water up to Engine 251. Most of the water was consumed by filling the
500-foot 4-inch LDH laid by Engine 251.
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At 16:54 hours, Chief 23 arrived and drove up to the house and around the yard on Side Bravo to gain
a visual. He ultimately positioned on Side Alpha, and established Command from his vehicle. A few
seconds later, the Operations Assistant Chief 900 (OPSAC900) and the Fire Chief (Chief 900) arrived.
Under direction from Chief 23, OPSAC900 donned his turnout gear, and went to Side Charlie to check
on E251A's status and get a better view the fire conditions. Chief 900 went to the command post (CP)
to assist the IC with resource and situation status on the tactical worksheet.
From his position outside the Side Delta gate, at 16:56, Truck 23A transmitted, "360 of the residence
showing a single floor in the back with heavy fire on Side Charlie." Just 17 seconds later, E251A
communicated, “Engine 251 to Command, I have not been able to complete the 360.” On his way to
Side Charlie, OPSAC900 deployed an additional crosslay from Engine 251 and stretched the hoseline
to Side Charlie. As OPSAC900 reached Side Charlie, he told E251A he was going to advance his line
to knock down the exterior fire on Side Charlie.
Engine 331 was the fifth due engine, responsible for fill-site operations but it was the third engine to
arrive. The officer asked the IC whether he wanted Engine 331 to stay as the fifth due engine or take
the third position. The IC told Engine 331 to take the third engine position, but Command did not
announce an order change for the two engines not yet on-scene. No engine was reassigned to the fill-
site.
Tanker 33 arrived on scene as the first due tanker and was assigned to be the nurse tanker. The Tanker
33 driver did not think he could make it up the driveway because Engine 231 was blocking the
driveway, and he did not feel comfortable driving through the yard. Tanker 33 positioned on the main
road in front of Engine 331 and began off-loading the folding dump tanks per division SOP.
With both hoselines working on Side Charlie and E251A inside the structure, OPSAC900 and E251A
discussed fire extension towards Side Delta. After the discussion, E251A proceeded to the patio on
Side Charlie around 16:58 hours. OPSAC900 made eye contact with E251A. E251A asked OPSAC900
to hand him the hoseline through the window. OPSAC900 responded, “No, we're not going in there.”
At 17:00 hours, OPSAC900 called Command with the following message, "Myself and Engine 251
have two lines in service, trying to knock the bulk of the fire. The next hoseline line needs to go to the
inside and hold the interior." E251A entered the kitchen/breakfast nook area through the doorway on
Side Charlie. After making the transmission, OPSAC900 observed E251A standing inside of the
structure in the breakfast nook area adjacent to the family room and kitchen, just inside the bay
windows. Engine 251A entered the kitchen/breakfast nook area through the doorway on Side Charlie
(see Photo 6).
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Photo 6. The doorway outlined in red was used by Engine 251A to enter the
kitchen/breakfast nook area.
(Courtesy of the Division of Fire and Rescue Services)
After losing water for a brief period, OPSAC900 walked his hoseline back a few feet to check for
kinks. When he returned, he no longer saw E251A standing inside the structure and assumed that
E251A walked back outside. At this point in the incident, Truck 23A forced the front door open to
prepare for the next hoseline to enter Side Alpha. He made entry into the house to do a quick search.
Truck 23A noticed a rush of air coming in behind him, so he secured the front door while Engine 231A
and Engine 231C worked on stretching a third hoseline from Engine 251 to the front door. Engine
152A, Engine 152C, and Engine 152D arrived on-scene and made their way up to the CP. Engine
152A told Chief 900 he could advance the next hoseline into Side Alpha since both hoselines were
working on Side Charlie. Chief 900 approved.
At 17:00, E251A transmitted on Channel 9-Delta: “ Mayday, Mayday, Mayday, Engine 251A has
fallen through the floor in the fire room.” Sixteen seconds later Command stated, “Command copies
the Mayday. Engine 231, Engine 231's officer, can you copy?” Engine 231A responded, “Yeah, can
you confirm if he fell into the basement or if he is just stuck in the first floor.” OPSAC900 responded,
“Hey, he fell from the, uh, bulk of the fire room here on the Charlie Side into the basement. He was
just in the window and fell through.” At 17:01, E251A confirmed, “I am in the basement.” The IC
requested the ECC transmit a Fire Task Force Alarm for Box 23-11. As Engine 231, Engine 152, and
Truck 23 masked up on the front steps, they agreed that they would split up and try to locate E251A
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and the interior basement steps. Engine 231A directed Engine 231C to drop the attack hoseline and get
the RIT pack.
OPSAC900 began flowing water towards the floor through the bay window from Side Charlie while
Engine 251C also flowed water towards the floor in the family room from Side Bravo. OPSAC900 and
Engine 251C observed fire growth in the basement. OPSAC900 radioed Command and said, “I've got
the back-up line off Engine 251. I’m holding the fire in check where he fell through the floor, but I’m
running out of water and need to be the primary line.” Twelve seconds later, E251A communicated, “I
had to evacuate from where I was. I was burning up.” E251A, facing high heat, evacuated from the
basement fire room, then manually activated his PASS device. Meanwhile, Engine 231, Engine 152,
and Truck 23 were operating on the first floor, directly above the basement, working to locate E251A.
Engine 231C was separated from Engine 231A, who was searching for basement stairs. After
encountering a large volume of fire and heat in the kitchen area and having no charged hoseline on the
first floor, Truck 23C exited the structure. He returned with an uncharged 300-feet of 1¾-inch attack
hoseline that was left near the front door by Engine 231C. Truck 23C took the attack hoseline inside
with Engine 152D, who was also separated from his crew.
Chief 15-1 arrived on scene, stopped at the CP, and was directed by Chief 900 to go to Side Charlie to
help. After getting around back, Chief 15-1 communicated to Command, “Alright, we need water in
this line right now (referring to the hoseline that OPSAC900 was operating). No one has gotten to this
guy, and he is still in the basement.” Command responded, “Ok do you have a visual on him now?"
Chief 15-1 said, "I do not; who is it?" Command responded, “E251A. OPSAC900 should be on the
back and has a protection line on him right now." Chief 15-1 said, "Alright, I'm with him right now,
and he has a line running. Engine 251 officer, can you hear me?" At 17:03, E251A responded, “I can
only hear your radio. I had to remove myself from the fire room. I was burning up.”
At 17:04, E251A told Command, "Probably the best thing you could do is drop a ladder down in this
hole and put the fire out, and I'll walk out." Several seconds later, Chief 15-1 called Command, "We've
got a line in the building now, and they are going to try to get to the basement and get him out." Chief
900 said, “I've got a roof ladder coming around to the rear.” OPSAC900 called Command and said, “I
have verbal contact with the firefighter. He did fall through the floor. A company from 31 and E231
have a line on the interior trying to keep the fire in check and make access to him. Give me the next
company to standby with RIT equipment for the extraction on the Charlie Side.”
At 17:05, about four minutes after the Mayday, ECC activated the Mayday alert tone. They requested
all units not involved with the Mayday to switch to radio Channel 9-India. Immediately Chief 900
responded, “That's negative, all units do not change channels. Everyone remain on Channel 9-Delta.
Dispatch, I've got it.”
Engine 31, equipped with ladders and a RIT bag, headed to the bay window on Side Charlie to assist in
extracting E251A. At the direction of OPSAC900, Engine 31 attempted to place a 16-foot roof ladder
through the bay window down into the basement but had difficulty seating the heel of the ladder on the
basement floor. Once Engine 31A got the ladder seated as much as possible, Engine 152A tried to
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descend the ladder into the basement. As he began, the small section of flooring between the ladder
and the Side Charlie exterior wall began to collapse, causing the heel of the ladder to slide.
Frustrated by not finding the interior stairs to the basement, Engine 231A exited the structure from
Side Charlie toward Side Delta to find another way into the basement. As soon as he got to the Side
Charlie/Side Delta corner, he immediately saw the exterior basement steps and notified OPSAC900.
At 17:07 hours, OPSAC900 notified Command, “I’ll take Charlie Division. Right now, we've got the
crews assembling. We still have verbal contact. We're unable to make access via the fire floor to get
down there. I've just sent the Rescue Squad and the Captain from Engine 231 to another basement
entrance to see if they can traverse from the other side of the house to make access, OK?"
Twenty seconds later, E251A made an inaudible transmission; however, his PASS alarm could be
heard in the background.
Unaware of the exact path he traveled, E251A made his way, most likely through a narrow framed-in
hallway, to an open space along Side Alpha, Quadrant Alpha where he would eventually be located.
The hallway that he most likely took ran from Side Alpha to Side Charlie, dividing the basement in
two.
OPSAC900 responded to E251A's inaudible transmission, “Charlie Division to E251A Mayday, can
you copy?” Inadvertently, Chief 900 responded, “I did. You are now Charlie Division. You have
sufficient companies, and you are working on an alternate entrance to the basement. OPSAC900
responded, “Yeah, OPSAC900 to Engine 251A, come in.”
At 17:08:08 hours, E251A responded, “Go ahead.” OPSAC900 responded, “What quadrant are you
in?” E251A responded, “I think I'm in the C corner; they hit the fire, now I'm stuck, and I'm burning
up.” OPSAC900 responded, “Ok I copy. I'm getting ready to send Battalion 903 in the alternate
basement door with Rescue Squad 3. He’ll be the RIT Group Supervisor. They are coming to you. He
is advising he fell through in the Charlie quadrant, which should have been the floor just inside the
door where we were operating okay Rescue Squad 3?”
OPSAC900 directed Engine 231A, Rescue Squad 3's crew, and BC903 to the exterior basement door
on Side Delta. In preparation for entry to the basement, a 200-foot 1¾-inch hoseline was stretched
from Tanker 1 and positioned on Side Bravo to the exterior basement steps on Side Delta.
At 17:08 hours, E251A attempted to transmit three separate times. The radio rejected the first two
attempts, and the third was not understood. Eight and a half minutes after declaring his Mayday,
E251A made his final successful radio transmission at 17:09, saying, “Hey guys, tell my family I love
them.” At this time, crews were preparing for entry into the basement. Between this transmission and
17:10 hours, there were three more attempts to transmit a message by E251A, but the radio system
rejected all transmissions.
Within a couple of minutes from E251A making his final transmission, the exterior basement doors
were forced open, and Rescue Squad 3B and 3D, along with Engine 231A, entered the basement
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accompanied by personnel from Engine 31 with a charged hoseline. As Rescue Squad 3B, Rescue
Squad 3D, and Engine 231A entered from Side Delta, they began moving towards Side Bravo where
they believed E251A had fallen through the floor. They encountered thick black and brown smoke
from floor to ceiling as they entered. The crew from Engine 31 and Rescue Squad 3A entered behind
Rescue Squad 3B, Rescue Squad 3D, and Engine 231A. While two members advanced the hoseline,
Engine 31A and Engine 31D dropped off the hoseline and began searching for E251A.
At 17:11 hours, OPSAC900 called Command, “Smoke conditions are worsening on the Charlie Side.
We have thick brown turbulent smoke running the roofline. I recommend you put the master stream up
to prepare for once we make the rescue. It looks like we are losing the attic and upper floor.” Seeing
conditions worsen, Chief 900 checked on the units he believed were operating on the first floor. Chief
900 called Engine 231A on the radio. OPSAC900 responded, “Chief, Engine 231A redeployed with
Rescue Squad 3 to the basement as part of the rapid intervention group. We’re not sure where this
firefighter went. I think he was holding the fire on the interior of the fire floor.” No one knew that
Engine 231C had run low on air and exited the building several minutes before.
Several feet into the basement, Rescue Squad 3B, Rescue Squad 3D, and Engine 231A heard E251A’s
PASS activated and moved toward the sound. Rescue Squad 3B and Rescue Squad 3D encountered a
wall in the exterior portion of the hallway. The crew quickly located a door and made entry. Visibility
was about two feet from the floor to ceiling, and they could see E251A. Rescue Squad 3B, Rescue
Squad 3D, and Engine 231A moved through the doorway, throwing boxes out of the way to make a
path to E251A.
E251A did not have his helmet or facepiece on. Engine 231A radioed to Command, "Engine 231A to
Command, Rescue Squad 3A, Rescue Squad 3D, and Engine 231A firefighter. We found Engine 251
and he is currently unconscious. We're heading your way. We need EMS to the Delta Side." In
response, Command immediately requested aviation. When Rescue Squad 3B and Rescue Squad 3D
entered the room, they observed heavy smoke from the ceiling to about a foot off the ground and
moderate heat. Shortly after, heat and smoke conditions worsened, creating zero visibility.
At 17:14 hours, Chief 900 made a radio request to OPSAC900, “Can you confirm when the extraction
is complete so I can evac and complete a PAR?” OPSAC900 responded, “Sorry, I have a lot of
manpower outside, but there may be people still on the first floor. You're going to have to verify that
because I'm over here overseeing the extraction.” After attempting to deploy E251A's Drag Rescue
Device (DRD) with no success, Rescue Squad 3D attempted to do an SCBA waist strap conversion to
assist with extraction. Conditions began rapidly deteriorating, and they moved to a rapid brute force
removal. As they began extracting E251A, they were met by Engine 231A, who was holding his
position to help guide the crew from Rescue Squad 3 back towards the exit. With the added assistance
from Engine 31, E251A was removed from the basement. Crews quickly removed his gear and started
CPR and other critical life-saving measures.
At 17:16 hours, Chief 900 reported to Command, “Command to ECC, sound the evacuation tone.”
Chief 900 spent the next several minutes attempting to get a PAR check completed because of the
many violations of the crew integrity policy. The operations would eventually transition to a defensive
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operation. The fire at Box 23-11 was declared under control at 2200 hours. Command told Dispatch at
07:00 hours on August 12, 2021, that the fire was out.
Based on the fire scene examination, physical evidence, witness statements, and documentation, the
fire on August 11, 2021, at Box 23-11 originated in the Side Bravo/Side Charlie quadrant of the
unfinished basement.
The fire was classified as natural, which includes fires resulting from lightning, earthquake, wind, and
flood. The collapse of the first floor family room and corresponding fire damage was consistent with a
fire originating in the basement and extending upwards. The fire was observed venting from the first
floor family room windows in the Side Bravo quadrant on arrival.
Cause of Death
On the death certificate, the medical examiner listed E251A’s cause of death as inhalation of products
of combustion and the manner of death was accidental.
Contributing Factors
Occupational injuries and fatalities are often the result of one or more contributing factors or key
events in a larger sequence of events that ultimately result in the injury or fatality. NIOSH
investigators identified the following items as key contributing factors in this incident that ultimately
led to the fatality:
Recommendations
Recommendation #1: For low-frequency, high-risk incidents, fire departments should ensure ICs
implement an incident management system that prioritizes personnel accountability and
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Discussion: At this incident, E251A did not complete a 360-degree size-up upon arrival. The officer
of Truck 23 communicated a size-up to Command on arrival. The IC did not declare a strategy or
communicate an incident action plan (IAP). This is especially important when encountering a fire in
a large area residential structure with a limited water supply. Personnel accountability was not in
place from the time of Mayday and until the removal of E251A from the basement. Fireground
communications quickly became overwhelmed when the Mayday occurred. Initial arriving chiefs
did not have a staff aide or ICT to help with personnel accountability and fireground
communications.
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• Use strategic decision-making from arrival until units clear the incident.
• Initial Radio Report (IRR):
o The announcement of the initial radio report automatically establishes that all
additional responding units shall Stage Level 1, except for the first arriving
Engine and Command Officer.
o Critical fireground factors
o Risk vs. benefit analysis
o Initial incident action plan
o Initial strategy declaration
o Resource evaluation
• 360° Size-up:
o Use of a thermal imager (TI) is mandatory at all incidents and will be completed as
early into the incident as possible.
o Size-ups that can’t be completed due to building size or obstructions should be
delegated to an individual or company to continue the process so that all sides of the
incident are visualized.
Ensuring firefighter safety is a continuous process throughout the incident. A risk management plan
ensures that the risks are evaluated and matched with appropriate actions and conditions. Risk
management practices provided by NFPA 1550 [NFPA 1550 2024]:
• Only engage in activities with significant risk if there is a chance to save lives. If there is no
possibility of saving lives or property, do not put members at risk.
• Identify routine property protection activities that may pose safety risks and take steps to
minimize these risks.
• Focus on defensive operations when the risk to fire department members is too high.
NFPA 1700, Guide for Structural Fire Fighting, provides direction to develop the initial and ongoing
operational strategy required for fire control of occupancies such as large area residential structures.
Additionally, NFPA 1700 provides options on science-based tactical considerations for fire control and
extinguishment in special circumstances. Section 12.9 provides guidance for fighting fires in large area
residential structures or large estate dwellings [NFPA 1700 2024].
Fires at single family dwellings with large square footage and unique architectural features are low
frequency/high risk events. A fire department should have a deployment strategy in place that
addresses staffing, incident management, appropriate tactics, adequate water supply, and other
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resource/logistical management issues [NIOSH 2010]. Fire departments should be aware of the
structure size as it relates to areas of the structure that can be covered by a 200-foot hoseline.
At most incidents the initial IC is a company officer. The company officer of the first arriving unit
must formally establish Command and give an arrival report. The company officer should remain in
Command until properly relieved by a member of higher rank who is on scene.
Forecasting
The IAP is developed based on forecasting the direction of the incident. Where the fire has been and
where it is going are two of the most important parts of forecasting. An IC must have a system in place
where the rate of assigning companies to the emergency scene doesn’t exceed the span of control. The
IC accomplishes this by forecasting and establishing responsibilities, either geographically (division)
and/or by function (group), that divide the incident scene into a more manageable framework. The IC
should transmit a preliminary report followed by progress reports to fire dispatch. These reports should
describe current conditions and the status of fireground operations suppression. For example [FDNY
2011]:
• Doubtful or doubtful will hold (e.g., The situation remains doubtful until changed by the
transmission of "probably will hold" or "under control")
• Probably will hold (e.g., There is enough apparatus, equipment, and personnel to contain the
fire or emergency and prevent any further extension or escalation)
• Under control (e.g., Final extinguishment of the fire or control of the emergency will be
accomplished by the apparatus, equipment, and personnel on the scene)
• Conditions improving (e.g., Indicates that the fire forces are making headway, but that final
extinguishment has not been achieved).
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A personnel accountability system should be used to collect and maintain the status and location of the
members working in, or potentially working in, the hazard zone of an incident. An integral part of the
accountability system is to make sure firefighters assigned to and operating in the hazard zone are
accounted for throughout the entire incident. All members operating at an incident are responsible for
understanding and participating in this system. The IC should be responsible for overall accountability
for the incident. However, ICs may delegate accountability of resources to other appropriate staff
members to meet goals, objectives, and tasks as needed.
For a personnel accountability system to work properly, there should be an SOP/SOG that defines each
function’s responsibility, and the hardware needed to ensure effective workflow on the fireground.
Another key to the success of the personnel accountability system is training (both classroom and
practical) to secure this process for emergency incidents.
Fireground Communications
At this incident, the total time of the “Mayday Period” was 15 minutes and 52 seconds (15:52). The
incident audio by department members indicates the following:
• The Mayday was initiated via voice only.
• The radio subscriber’s emergency features were not activated (i.e., Emergency Alert Button).
• There was little to no radio discipline during the Mayday Period (limiting transmissions or
maintaining radio silence during rescue efforts).
• There were 278 transmission attempts during the Mayday Period.
• There were 100 transmission rejects during the Mayday Period because other radios were
actively talking on the talkgroup.
• There were 17 noted rejects for E251A (i.e., times when the E251A attempted to transmit but
could not).
• The total talk time during the Mayday Period was 14 minutes and 46 seconds.
• The total talk time during the Mayday Period for E251A was 00:00:54.6 seconds.
• The total talk time during the Mayday Period for command officers/administrative units was 9
minutes and 28 seconds.
• Total talk time during the Mayday Period Dispatch was: 00:00:21.7 seconds.
• There was only 67 seconds of free airtime during the entire Mayday period. This equates to less
than 5 seconds per minute of available talk time on the specific radio system talk group.
The five types of radio communication directed to the IC are Mayday Traffic, Priority Traffic, Roof
Report, Routine Traffic, and Status Changes [Hamilton County Fire Chiefs Association (HCFCA)
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2023]. The IC should be positioned in a strategic CP outside the hazard zone to send and receive
information.
Companies operating in the hazard zone are subject to hazard-zone distractions that can cause
communication problems. The IC needs to understand this when communicating with operating
companies. Companies also must understand that their portable radios provide the only
communications link to the outside world [SKCFTC 2023]. Radio communications connect the tactical
and task levels with the IC working on the strategic level. Face to face communications should be used
whenever possible in the following circumstances:
• Company officers communicating with their crew members
• Company officers communicating with other company officers in their work area
• Tactical level bosses communicating with units assigned to their geographic location
Dividing the incident scene into divisions or groups may organize communications. When the IC
assigns a division/group supervisor to a key tactical position, this manages the span of control and
enhances the communications process [SCKFTC 2023]. This limits unnecessary radio traffic to keep it
clear for more priority transmissions.
The key functions of an ICT include conducting a 360-degree scene size-up and risk assessment,
maintaining radio and other communications (e.g., MDT, cell phone), maintaining a tactical worksheet,
and performing any other related duties that will assist in efficient command operations. An ICT may
be assigned with the battalion chief to the hazard zone as part of a tactical assignment (e.g., division or
group supervisor).
Recommendation #2: For low-frequency, high-risk incidents, fire departments should ensure all
companies operating on the fireground maintain crew integrity throughout the incident.
Companies can:
• Operate based on the assignment given by the IC
• Communicate critical incident benchmarks to the IC
• Deploy to rescue members during the initial stages of an incident
• Use a thermal imager during the scene size-up and while operating in the hazard zone
Discussion: At this incident, the crew of Engine 251 separated on arrival. E251A went to Side Charlie
and Engine 251C went to Side Bravo. Multiple crews reassigned themselves to various tasks or
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assignments, especially after the Mayday occurred. These tasks or assignments were not
communicated to IC nor were crews accounted for during fireground operations. Critical incident
benchmarks that involved incident activities such as fire attack, water supply, and search and rescue
were not communicated. As there was not a formal RIC established for the incident, E231, TR23, and
E152 were immediately redirected to locate and rescue E251A.
Crew Integrity
Crew integrity is essential to fireground accountability. NFPA 1550 Paragraph 10.5.6 states,
“Company officers shall maintain an ongoing awareness of the location and condition of all company
members.” Paragraph 10.5.7 states, “Where assigned as a company, members shall be responsible to
remain under the supervision of their assigned company officer" [NFPA 1550 2024]. It is the
responsibility of every firefighter and company officer to maintain communication or contact with
crew members by visual observation, voice, or touch while operating in the hazard zone.
Technology, such as thermal imaging, is one tool to aid with accountability in zero visibility. A
Mayday should be called if any member cannot be accounted for during a PAR. Rapid determination
of missing responders is critical if an unplanned event occurs [NFPA 1550 2024].
Incident accountability was discussed in the previous recommendation around incident management.
Regarding crew integrity during incident management, considerations include [FIRESCOPE 2015;
NFPA 1550 2024]:
• Follow accountability procedures to track individuals regardless of their location or assignment
at the incident (e.g., hazard zone, on-deck, rehab).
• Account for personnel who arrive on-scene by other means besides apparatus.
• Maintain crew integrity to avoid “freelancing” by individual crewmembers.
• Provide all personnel the ability to communicate with assigned supervisors.
• Ensure the division or group supervisor can account for different crews by means of an
“identifier.”
• Conduct an accounting of all members at certain points during the incident/event, when
benchmarks are met, conditions change, or assignments are complete.
• Provide a process to rapidly account for all responders on-scene.
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An assigned tactic serves as the basis for feedback to the IC. If a company is unable to complete the
tactic, the IC needs to know as soon as possible to adjust the IAP. The IC must understand why the
company cannot complete the assigned tactic. Informing the IC of situations such as no water,
unanticipated conditions, or conditions that have deteriorated since the original assignment provide the
IC with insight to adjust the IAP appropriately. [USFA 2009].
To ensure that the proper benchmarks are communicated at fireground incidents, fire departments
should develop and maintain a consistent process for communicating critical benchmarks in the form
of an SOP/SOG that includes [NIOSH 2014a, NIOSH 2014b, NIOSH 2015, NIOSH 2018a]:
• Hands-on classroom
• Practical training programs with annual live fire training
• Defined department deployment model
• Incident management system
• Radio equipment (mobile and portable radios), and adequate radio channels (dispatch, tactical,
and command channels)
Because the IC is located at the CP, interior crews should communicate interior conditions to the IC as
soon as possible because it may change the IC’s strategy and IAP. Interior crews should provide
reports of the interior conditions as soon as they enter the fire building with regular updates, especially
when benchmarks are met (e.g., “primary search complete, all clear” and “the fire has been knocked
down”).
Thermal Imagers
Thermal imagers enhance firefighter safety by supporting tasks such as size-up, search and rescue, fire
attack, and ventilation. Firefighters should be properly trained in the use of a thermal imaging camera
and be aware of their limitations. Thermal imagers used by the fire service should be compliant with
NFPA 1801, Standard on Thermal Imagers for the Fire Service [NFPA 1801 2021].
At a structure fire, the thermal imager may help identify the location of the fire or the extent of fire
involvement before firefighters are deployed into a structure. In near zero visibility conditions, thermal
imaging enables primary searches to be completed quickly and with an added degree of safety because
it tracks and locates other firefighters. The use of thermal imaging technology may also be invaluable
when a structure has larger floor areas or unusual floor plans [NIOSH 2011]. Thermal imagers may
also provide the potential to detect a fire that is isolated or hidden within parts of a structure. However,
research by Underwriters Laboratories has shown that there are significant limitations in the ability of
these devices to detect temperature differences behind structural materials such as the exterior finish of
a building or outside compartment linings (i.e., walls, ceilings, and floors).
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From a ventilation perspective, firefighters can use thermal imaging to identify areas of heat
accumulation, possible ventilation points, and significant building construction features. This helps
ensure proper and effective ventilation that successfully removes smoke and heat from a building.
Recommendation #3: Fire department SOPs/SOGs are consistently updated to ensure adequate
staffing and professional development opportunities to support skills and competencies to manage
Type V and Type IV incidents. Possible opportunities and activities:
• Train all firefighters and fire officers in fireground survival procedures
• Conduct training on rural water supply operations
• Provide annual proficiency training and evaluation on fireground operations, including live
fire training, to all members involved in emergency operations
• Train all members and dispatchers on the safety features of portable radios including the
EAB
• Train on awareness of CSST and the hazards associated with it
Discussion: In this incident, E251A did not activate the EAB on his portable radio. The IC had no
formal training or credentialing in the ICS. The fire division did not have a formal incident
management training for members who were expected to function on the strategic, tactical, and
task level. Members who functioned in ICS positions typically gained their competencies through
on-the-job experience.
The first resource on scene must determine the structure’s size to develop an incident strategy. This
information should be transmitted to the dispatch center and all responding resources as part of the
preliminary size-up report.
If the available staffing and deployment are insufficient for the incident, the initial strategy should
focus on primary search and at least a single hoseline to protect the firefighters assigned to a primary
search. The IC should consider a defensive position until additional resources arrive. During this time,
the fire will continue to grow and have negative effects on the structural integrity of the building,
making an offensive attack much less desirable and certainly more dangerous.
NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations,
Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments
requires a minimum full alarm assignment of 14 firefighters and 1 command officer, for a residential
structure fire in a typical 2,000 square-foot, two-story single-family dwelling without a basement and
with no exposures within eight minutes of travel time [NFPA 1710 2020]. If an aerial or platform is in
operation, 17 members are required. This staffing allows for one attack line to be placed in operation
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on the first floor or second floor, with one back-up line, one search and rescue crew (three firefighters),
one ventilation crew (two firefighters), and a two-member RIC.
Best practices suggest that residential structures that exceed these characteristics, but do not fit a high-
rise or high-hazard occupancy, should receive a minimum full-alarm assignment of 26 firefighters, one
command officer, and one ICT for a total of 28 personnel on the scene of a structure fire within eight
minutes of travel time [NFPA 1710 2020]. This staffing allows for two attack hoselines to be stretched
to an upper floor, one back-up hoseline, at least two search and rescue crews, one interior forcible
entry/ventilation crew, one exterior ventilation crew (two or three firefighters), and a four-person RIC.
The standard also requires staffing of engine companies and truck companies with a minimum of four
on-duty personnel [NFPA 1710 2020].
Fireground Survival
Calling a Mayday is a complex behavior that includes the affective, cognitive, and psychomotor
domains of learning and performance [Grossman and Christensen 2008; Clark 2005]. Any delay in
calling a Mayday reduces the chance of survival and increases the risk to other firefighters trying to
rescue a downed firefighter. Fire departments should ensure that any members who may enter an
immediately dangerous to life and health (IDLH) environment meet the Mayday competency standards
of the AHJ throughout their active-duty service. [IAFF 2010; Clark 2005; Clark 2008; USFA 2009].
Once in distress, firefighters must immediately declare a Mayday. Mayday communication must
provide the location of the firefighter in as much detail as possible and, at a minimum, should include
the division (floor) and quadrant. It is imperative that firefighters always know their location when in
IDLH environments to effectively give their location in the event of a Mayday.
The extreme level of stress encountered when firefighters become lost, disoriented, injured, trapped, or
run low on air during rapid fire progression can have psychological and physiological effects. A
firefighter who is breathing carbon monoxide quickly loses their cognitive ability to communicate
correctly and can unknowingly move away from an exit and other firefighters before becoming
unconscious. The window of survivability closes quickly because of the lack of oxygen and high
carbon monoxide concentrations in an IDLH environment [Clark 2005; Clark 2008]. Reaction to the
extreme stress of a life-threatening situation, such as being trapped, can result in sensory distortions,
and decreased cognitive processing capability [Grossman and Christensen 2008]
Mayday training is frequently limited to breathing apparatus emergencies, egress through small
openings, and emergency window egress. It is necessary to place additional emphasis on appropriate
procedures for tactical withdrawal under worsening fire conditions and structural collapse situations.
Firefighter training programs should include training on air management and emergency
communications, familiarity with their SCBA, radio, and PPE, crew integrity, reading smoke, fire
dynamics and fire behavior, entanglement hazards, building construction, and signs of pending
structural collapse. The IAFF developed the IAFF Fire Ground Survival Program to ensure that
training for Mayday prevention and Mayday operations is consistent between all firefighters, company
officers, and chief officers [IAFF 2010].
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Firefighters must transmit a Mayday while still having the capability and sufficient air. Firefighters
may need to move away from intense fire conditions before calling the Mayday. The next step is to
manually activate their PASS device. To conserve air while waiting for rescue, firefighters should try
to stay calm and focused on their situation avoiding unnecessary physical activity. After initiating a
Mayday, firefighters should survey their surroundings to get their bearings and determine potential
escape routes, such as windows, doors, hallways, changes in flooring surfaces, etc. Firefighters should
also stay in radio contact with the IC and other rescuers. In addition, firefighters can attract attention
by maximizing the sound of their PASS device (e.g., by pointing it in an open direction), pointing their
flashlight toward the ceiling or moving it around, and using a tool to make tapping noises on the floor
or wall. A crew member who initiates a Mayday call for another person should quickly try to
communicate with the missing member via radio. If unsuccessful, initiate another Mayday providing
relevant information on the missing firefighter’s last known location. The IC needs to initiate an
operational retreat whenever the operational area is deemed unsafe for emergency personnel. An
emergency egress signal should sound [IAFF 2010; LAFD 2016]. For example, repeat short air horn
blasts about 10 seconds long, followed by 10 seconds of silence.
Mayday training should include situations dealing with uncontrolled SCBA emergencies, egress
through small openings, emergency window egress, building collapse, and other situations that are
possibly encountered during a Mayday situation. Firefighters need to be trained to recognize when they
are in trouble, know how to call for help, and understand how ICs and others need to react to a
responder in trouble [Jakubowski and Morton 2001].
While enroute to the fire, the first engine officer on scene should initiate the incident’s water supply
plan. Using area preplans, the officer can designate dump sites, fill sites for the shuttle operation, or
relay positions for incoming units. The scene size-up and risk assessment conducted on arrival should
include an estimate of fire flow requirements and anticipated water supply. When water requirements
exceed the amount available from nearby hydrants or the amount of water carried by the first Alarm
apparatus, a water supply group and water supply group supervisor should be designated [FCFCA
2015].
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As members progress through various job duties and responsibilities, the department should ensure the
necessary knowledge, skills, abilities for the defined position. They must be able to demonstrate
competencies for that position. The training and education process should also provide ongoing
development of existing skills [NFPA 1550 2024]. NFPA 1410, Standard on Training for Initial
Emergency Scene Operations, defines basic evolutions, which are adaptable to local conditions and
serve as a method for the evaluation of minimum acceptable job performance during initial fireground
operations [NFPA 1410 2020]. Proficiency training for fireground operations and emergency incidents
should include scene size-up, situational awareness, use of an incident management system, personnel
accountability system, strategy and tactics, search and rescue, hoseline operations, ladder operations,
ventilation, thermal imagers, fireground communications, use of RICs, and Mayday management and
operations.
Prior to conducting hands-on evolutions, classroom instruction on fire behavior, heat transfer, personal
protective equipment, fire control, and hazards specific to the incident should ensure the understanding
of fuel interactions, ventilation, suppression, weather on the fire, and the capabilities of their
equipment.
Portable Radios
The NIOSH Safety Advisory The Importance of Understanding and Training on the Portable Radio
Emergency Alert Button (EAB) was developed based on a line of duty death. Each firefighter should be
equipped with a portable radio and trained on its use and safety features. This training process should
extend to the fire department’s dispatchers because they are responsible for designating a channel for
emergency alert button (EAB) transmission [NFPA 1550 2024; NIOSH 2022].
The safety features on portable radios include:
• EAB, commonly referred to as the “orange” button on top of a portable radio or remote speaker
microphone
• The man-down notifier (MDN)
• The dispatcher’s ability to “alert” a portable radio
In addition, several portable radio manufacturers are developing the ability for a dispatcher or on-scene
ICs to remotely activate a firefighter’s EAB [NIOSH 2022; NFPA 1802 2021]. The EAB is
preprogrammed to send an emergency transmission on a designated channel or talkgroup. When
operating on a simplex channel or in the direct mode, the radio can revert to a channel/talkgroup
monitored by the IC or a dispatch center. The communication system administrator must program the
transmission channel/talkgroup for the EAB.
The EAB is activated by pressing it for at least 1 second, but not more than three seconds. When the
EAB is activated, the portable radio identifies the user’s department identification or riding position
(e.g., Engine 19 Officer). This signal overrides any other communication over the selected radio
channel for 10 to 30 seconds depending on the programming. Once activated, the portable radio
operating on a trunked system is given priority access to the talkgroup until the EAB is reset. While in
the EAB mode, transmissions will be at the device’s highest radio frequency (power), and an audible
beacon will sound at full volume until the EAB is reset [NIOSH 2022, NFPA 1802 2021].
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The MDN is an alternate way to activate the EAB. The MDN can be activated in two ways: 1) a
specific radio tilt angle, or 2) a combination of the radio tilt angle and the lack of radio motion. The
MDN function alerts the firefighter that the EAB is about to activate, which allows the firefighter to
dismiss the transmission [Motorola 2014; NIOSH 2022; NFPA 1802 2021].
The dispatcher can also “alert” a firefighter’s portable radio. This is used when trying to locate a lost,
missing, or down firefighter. The “alert” will continue to sound until reset but at the volume set on the
portable radio.
IC Competencies
The ICS is the process used to manage hazard zone operations to ensure the incident starts in control,
stays in control, and ends in control. This process should be used and applied the same way for all
incidents [SKCFTC 2023]. It provides a standard approach to manage the incident. The ICS should not
create additional challenges for the IC. The principles of ICS are based on the eight functions of
command developed by Fire Chief Alan V. Brunacini [Brunacini 2002]. NFPA 1550, Standard for
Emergency Responder Health and Safety [NFPA 1550 2024], and NFPA 1026, Standard for Incident
Management Personnel Professional Qualifications [NFPA 1026 2024] provide specifics on ICS
training, qualifications, and operationalization.
The first arriving resource should establish command of an incident. The initial scene size-up is
communicated to the initial responding units with or without a command officer on the scene. The
strategy and tactics for an incident are dictated by the size-up, initial risk assessment, and situational
report from the first arriving officer or resource. If physical barriers or building size make the 360-
degree size-up impractical for the first arriving officer, the size-up of Side Bravo, Side Charlie, and
Side Delta should be delegated to another fire department resource. The priority is to get a fire
department unit to Side Charlie of the structure. Unless an obvious life-safety issue exists, interior
firefighting operations should not commence until a report from Side Charlie is received [SKCFTC
2023].
There are necessary tasks that need to occur at any fire regardless of the occupancy, such as the initial
on-scene report upon arrival, initial risk assessment, situational report, water supply, deployment of
hoselines and back-up hoselines, search and rescue, ventilation, initial RICs, ground and aerial ladder
placement, fire attack and extinguishment, and salvage and overhaul. Any change to operational
priorities or responsibilities based on the scene size-up should be clearly communicated to Command,
all responding units, and the dispatch center via the assigned tactical radio channel [FDNY 2011;
TSFRS 2014]. Command is then obligated to re-broadcast and receive acknowledgement from all
operating companies.
CSST Training
Firefighters should be aware of the risks associated with CSST and understand how to recognize and
approach a CSST fire. Phoenix Advocates offers free training addressing these topics (Phoenix
Advocates 2025).
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Recommendation #4: Governing municipalities (federal, state, regional, and local) should develop
and implement legislation which prohibits the use of corrugated stainless-steel tubing in residential,
commercial, and industrial structures.
Discussion: The home was built with a gas-piping system, CSST, providing LPG to the stove and
fireplace both located on Side Bravo of the structure. All other utilities in the residence were
electric. This incident was from a lightning induced failure of CSST located in the basement of the
residence. Multiple CSST arc holes occurred under a thermally thick tile kitchen floor. The tile
floor collapsed into the burning basement as E251A attempted to fight the fire on the first floor,
causing him to fall into the burning basement below. The floor collapse occurred above the location
of the CSST gas line, and the officer immediately transmitted Mayday calls for assistance, but was
unable to self-extricate. This incident was like a previous NIOSH firefighter fatality investigation
that identified CSST as a contributing factor to a fire when lightning caused the CSST to fail and
leak propane gas [NIOSH 2018a].
When a lightning strike is suspected, firefighters should rule out fire spread in concealed spaces
containing combustible structural members on all levels of the residence. This includes the duct
space between the basement and the first floor. Firefighters should also be aware that CSST arc
holes and subsequent gas ignition can occur from arcing contact of the CSST with energized
electrical branch circuits, unrelated to lightning exposure. Not all CSST related fires result from
lightning.
The Flynn and Laird Act of 2022 (Maryland House Bill 1052) took effect on October 1, 2022. The
Act expressly prohibits the use of non-arc-resistant jacketed CSST in (Maryland PSC 2025):
• The new construction of a customer-owned natural gas or liquefied propane piping system in
a building
• A natural gas or liquefied propane piping system in a renovated property if the renovation
affects more than 50% of the total square footage of the property
• A natural gas or liquefied propane piping system that requires the addition of a new gas
line to the gas piping system
In 2025, additional legislation was signed in Maryland (SB0175) to further increase CSST safety
standards and ban the sale, transfer, or distribution of non-jacketed CSST [Jacoby 2025].
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Investigator Information
This report was written by Murrey E. Loflin (retired), Investigator, Dr. Wesley R. Attwood, Senior
Investigator, Audrey A. Reichard, Deputy Branch Chief, and Emilee T. Austin, Health
Communications Specialist, with the Fire Fighter Fatality Investigation and Prevention Program,
Surveillance and Field Investigations Branch, Division of Safety Research, NIOSH. A subject matter
expert technical review was provided by Brian P. Kazmierzak, EFO, Deputy Director of Fire Services
with the Benton Harbor Department of Public Safety, Michigan.
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Additional Information
International Association of Fire fighters Fire Ground Survival Program
The IAFF Fire Ground Survival Training addresses Mayday prevention and Mayday operations for
firefighters, company officers, and chief officers. Firefighters must be trained to perform potentially
life-saving actions if they become lost, disoriented, injured, low on air, or trapped. Funded by the IAFF
and assisted by a grant from the U.S. Department of Homeland Security through the Assistance to Fire
fighters (FIRE Act) grant program, this comprehensive fireground survival training program applies
the lessons learned from fire fighter fatality investigations conducted by the NIOSH. It was developed
by a committee of subject matter experts from the IAFF, the IAFC, and NIOSH.
Disclaimer
The information in this report is based upon dispatch records, audio recordings, witness statements,
and other information that was made available to the National Institute for Occupational Safety and
Health (NIOSH). Information gathered from witnesses may be affected by recall bias. The facts,
contributing factors, and recommendations contained in this report are based on the totality of the
information gathered during the investigation process. This report was prepared after the event
occurred, includes information from appropriate subject matter experts, and is not intended to place
blame on those involved in the incident. Mention of any company or product does not constitute
endorsement by NIOSH, Centers for Disease Control and Prevention (CDC). In addition, citations to
websites external to NIOSH do not constitute NIOSH endorsement of the sponsoring organizations or
their programs or products. Furthermore, NIOSH is not responsible for the content of these websites.
All web addresses referenced in this document were accessible as of the publication date. NIOSH
Approved is a certification mark of the U.S. Department of Health and Human Services (HHS)
registered in the United States and several international jurisdictions.
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