Junaid Nisar
Business Analyst
+92-333-3331719 chjunaidnisar@gmail.com
www.linkedin.com/in/junaid-nisar-4796981a3 Lahore, Pakistan
SUMMARY
Dedicated and detail-oriented Business Analyst with 3 years of experience. Skilled in developing projects
from scratch to completion, Eager for opportunity as a Business Analyst where my work experiences can be
applied. Adaptable as both an independent contributor and team player, continuously upgrading skills to
stay ahead in technology.
PROFESSIONAL EXPERIENCE
Business Analyst, Former Application Support Engineer and Quality Engineer at Direct FN PVT. LTD. Aug 2021 - Present
• Designed 15+ UI screens for financial applications, enhancing user experience and functionality.
• Created and maintained 30+ documents, improving knowledge transfer and reducing onboarding time.
• Led on-site implementation for Al-Meezan, Alfalah, and HBL Investments, ensuring 100% data accuracy
from migration to live environment
• Streamlined UAT processes.
• Conducted 5+ application demonstrations for new clients, increasing system adoption.
• Performed data cleansing on 50+ records, ensuring seamless migration to the core system.
• Gathered and analyzed 100+ business requirements, optimizing system functionality.
Former Application Support Engineer.
• Escalated 50+ complex issues per month to development teams and tracked resolutions using JIRA,
reducing resolution time.
• Assisted 100+ users by providing guidance and troubleshooting, improving user satisfaction.
• Conducted 10+ training sessions and product demonstrations per quarter, increasing user adoption by 95%.
• Resolved 90% of client queries within ETA, enhancing customer experience and retention.
Jubilee Family Takaful | Financial Adviser Feb 2018 - 2019
• Customize Insurance Plans to meet the needs of customer
• Consistently met and exceeded sales performance goals that lead to efficient operations
• Observed financial performance and identified trends
• Prepared reports on the information and reported the insights.
SKILLS
• Documentation • Communication
• Data cleaninig and analyzing • Project management
• PL/SQL Oracle • Soft skills & Leadership
• Business & Domian knowledge (fin-tech)
• Problem Solving
EDUCATION
Masters in Business Administration 2016 – 2020
Lahore Business School, Lahore
Intermediate – in Statistics, Mathematics, Economics 2012 - 2015
Govt. College for Science
Matriculation 2012
Unique High School, Lahore
TOP PROJECTS
[Asset Management System (Financial Banking Product)]
Overview: A product designed to efficiently track, monitor, and manage various financial assets, such as
investments, portfolios, and funds, to optimize performance.
Modules:
• Client Relationship Management (CRM) • Accounts
• Pro 11 • Financial Analytical Reports
• Asset Management System (AMS) User Management
• Equity, Fixed Income, Money Market & REIT End
of Day Processes
Technologies: Visual Studio 2017 Framework 4.5, Oracle PL/SQL, Dev Express, Crystal Reports
ADDITIONAL INFORMATION
• Languages: English | Urdu
• Certifications: Microsoft Power BI Data Analyst Professional
• Hobbies / Interests: Bodybuilding | Swimming | Watching Movies
