Education Resources
School Support Assistant
Job profile
Service: Support Services
Grade scale: Grade 1 level 1-3
Reports to: School Support Team Leader
Purpose of the job
To work as an effective member of the support services team within a learning community, delivering
a high-quality service which supports pupils and staff and contributes to a positive school ethos.
Key tasks and responsibilities
Undertake clerical duties to support the effective provision of the service.
Provide curricular and ICT support to all pupils, including whole-class, group and individual tuition,
under the direction of the class teacher to support the effective provision of the service.
Undertake pastoral and curricular support duties in relation to children with additional support needs,
including assisting with personal and intimate care, in accordance with pupils’ support plans to support
the effective provision of the service.
To respond to the physical needs of the children for example: feeding, washing, toileting,
administration of medicine, lifting, handling and manoeuvring.
Ensure the health and safety of children in a range of settings are in compliance with policy and
procedures.
Person specification
Criteria Essential Desirable
Education, qualification Able to demonstrate proven NC in Early Education and
and training literacy and numeracy skills Childcare at SCQF level 6
SVQ Social Services
(Children and Young People)
at SCQF level 6
HNC Additional Support
Needs (supporting the
individual)
National Progression Award
Playwork and Childcare
PDA in Education Support
Assistance at SCQF level 6
SVQ 2 Playwork at SCQF
Level 6
SVQ Children's Care,
Learning and Development at
SCQF level 2
Skills, knowledge and Experience of involvement in the
experience care and welfare of young
people in a childcare
environment
Experience of working with
children and/or young people in
a formal setting
Personal qualities A genuine commitment to
behaving with honesty and
openness, treating people
consistently, fairly and with
respect
Inclusive and supportive team
player
To work in a flexible, adaptable
manner and to always act with
discretion and tact
Other Requirement to change work
location within the Learning
Community, and by exception,
across Learning Communities
Safer recruitment checks
As part of our approach to good practice and safer recruitment we carry out a number of pre-
employment checks
Asylum and Immigration right to work in the UK.
Reference check: external candidates require 2 references, one of which must be from their
present or most recent employer. Internal candidates require 1 reference from their current line
manager.
Candidate Disclosure Scotland check, where applicable.
Behaviour framework
The council’s behaviour framework is a set of core behaviours that defines how employees approach
work to enable the delivery of key tasks for the role. The expected behaviours for this role are:
Efficient
Punctual and conscientious in your approach to work.
Use council resources efficiently, avoiding waste and unnecessary expense.
Identify inefficiency in processes and communicate this to your manager.
Meet deadlines and targets in your day-to-day work.
Understand the impact of wasteful behaviours on the environment and you act to minimise this
impact.
Use of information technology to achieve best outcomes.
Flexible
Willing to learn new tasks and accept new ways of working.
Willing to be flexible in your approach to work to meet changing service delivery needs,
deadlines, and urgent priorities.
Help team members when they have urgent deadlines and prioritise your work accordingly.
Understand the need for change and are open to this across your working life.
Performing
Is polite, professional and friendly to customers and apply customer care standards and
attitudes at all times.
Works safely to maintain the safety of yourself and other raising concerns about unsafe
working practices.
Meets standards of work required in your role in terms of quality and output.
Uses initiative to solve problems and raise potential issues.
Acknowledges when mistakes are made and learns from them.
Seeks feedback on your performance to learn and improve.
Working with others
Works alongside internal and external colleagues to meet common objectives.
Has professional relationships with colleagues and is aware of dignity at work standards.
Actively and respectfully listens to people in order to understand them and their views.
Contributes appropriately in team and other meetings and discussions.
Presents words and views clearly in a way that other people find meaningful.
Respect diversity and promote equality of opportunity when working with colleagues and
members of the public.
Leading
Role models the standards of behaviours expected of a South Lanarkshire Council employee.
Displays and enables leadership through sharing knowledge and skills, seeking guidance and
providing support to your colleagues, team and the wider community.
Is aware of and adheres to professional codes of practice and the council’s code of conduct
and understand how these impact on employment with the council and public perception of
council employees.
If you need this information in another language or format, please contact us to discuss how
we can best meet your needs.
Phone 0303 123 1015 or email equalities@southlanarkshire.gov.uk
