Network Digital Video Recorder

H.264
User manual

Please read instructions thoroughly before operation and retail it for future reference.
Important Information

Notes:
! Do not place heavy on this device !
! Do not let any solid or liquid fall or infiltrate into the device !
! Clean the circuit board, connectors, fans and case with brush regularly but remember to turn off the power and pull the plug before cleaning .
! Do not disassemble, maintain the device, or replace parts by yourself.
! Avoid strong collision. Do not drop the device.

Operational Environment
! Place and use the product at a temperature of 0℃ ~ 40℃ . Avoid direct sunlight and be away from heat sources.
! Do not install the device in the damp environment;
! Do not expose the device in smoky and dusty environment.
! Keep the device be installed horizontally and in a stable place. Take care to prevent it from falling.

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Directory

1 Production Introduction
1.1 Product overview ................................................................................................................................................................................................................. 1
2 Open-package check and cable connections
2.1 Open-package check.......................................................................................................................................................................................................... 1
2.2 Remote control..................................................................................................................................................................................................................... 1
3 Basic operation
3.1 Turn on.................................................................................................................................................................................................................................. 2
3.2 System login........................................................................................................................................................................................................................ 2
3.3 Preview................................................................................................................................................................................................................................. 2
3.4 Desktop shortcut menu........................................................................................................................................................................................................ 2
3.4.1 Circulation.................................................................................................................................................................................................................... 2
3.4.2 Color setting................................................................................................................................................................................................................. 3
3.4.3 E- zoom....................................................................................................................................................................................................................... 3
3.4.4 Audio............................................................................................................................................................................................................................ 3
3.4.5 PTZ control...................................................................................................... ........................................................................................................... 3
3.4.6 Playback...................................................................................................................................................................................................................... 3
4 Main menu
4.1 Main menu navigation.......................................................................................................................................................................................................... 4
4.2 Configuration management................................................................................................................................................................................................. 5
4.2.1 Basic configuration...................................................................................................................................................................................................... 5
4.2.2 Live configuration........................................................................................................................................................................................................ 6
4.2.3 Video configuration..................................................................................................................................................................................................... 7
4.2.4 Video program........................................................................................................................................................................................................... 8
4.2.5 Alarm............................................................................................................................................................................................................................ 8
4.2.6 Network........................................................................................................................................................................................................................11
4.2.7 User management................................................................................................................................................................................................. .....13
4.2.8 P.T.Z ......................................................................................................................................................................................................................... 14
4.2.9 Advanced configuration........................................................................................................................................................................................... 15
4.3 Data retrieval..................................................................................................................................................................................................................... 16
Directory

4.3.1Time search............................................................................................................................................................................................................... 16
4.3.2 Event search.............................................................................................................................................................................................................. 16
4.3.3 File management..................................................................................................................................................................................................... 16
4.3.4 Image........................................................................................................................................................................................................................ 17
4.4 Back up.............................................................................................................................................................................................................................. 17
4.5 View Infor........................................................................................................................................................................................................................... 18
4.5.1 System Info............................................................................................................................................................................................................. 18
4.5.2 Event Info.................................................................................................................................................................................................................. 18
4.5.3 System log................................................................................................................................................................................................................ 18
4.5.4 Network state........................................................................................................................................................................................................... 19
4.5.5 Online users............................................................................................................................................................................................................. 19
4.6 Disk management............................................................................................................................................................................................................ 19
4.7 upgrade maintenance............................................................................................. ......................................................................................................... 19
4.8 Logout.............................................................................................................................................................................................................................. 19
4.9 System shutdown.................................................................................................... ......................................................................................................... 19
5 Remote monitoring
5.1 Access............................................................................................................................................................................................................................... 20
5.1.1 LAN.......................................................................................................................................................................................................................... 20
5.1.2WAN.......................................................................................................................................................................................................................... 21
5.2 Remote field preview........................................................................................................................................................................................................ 22
Appendix 1. FAQ..................................................................................................................................................................................................................... 22
Appendix 2. Hard disk capability calculation.................................................................................................................................................................... 25
Production Introduction Open-package check and cable connections

1 Production Introduction 2 Open-package check and cable connections

1.1 Product overview 2.1 Open-package check
The series DVR is designed specially for security and defence field which When you receive the product, please confirm whether it is consistent with
is an outstanding digital surveillance product. It introduces embedded the product model you ordered and check carefully whether there is any
LINUX operating system which is more stable. It introduces standard obvious damage of the product. After opening the casing, check whether
H.264 mp video compressed format and unique temporal and spatial the connection between the internal data wire, power wire, fan power wire
filtering algorithm which insures the high quality image and low bit rate and so on and the main board are firm .Please protect the labels affixed
synchronous audio and video surveillance. It introduces TCP/IP network to the floor or rear panel , which is very important to our after-sales service
technology which achieves the strong network data transmission work. When you contact our company for after-sales service, we need
capability and remote control capability. you to provide the model and serial No. on the label.
The series DVR can be used individually or online applied as a part
2.2 Remote controller operation
of a safety surveillance network. With the professional network video
surveillance software it achieves the strong network communication ability The operating steps to control multiple DVRs by remote control:
and telecommunication ability. The default device number of the DVR is zero, you can operate directly
The series DVR can be applied in the bank, telecom, electric power without resetting when using the remote controller to control a single
system, judicial system, transportation, intelligent housing, factory, DVR.. But if you use one remote control to operate multiple DVRs, please
storehouse, water conservancy and so on. refer to the following steps.
Step one: Enter DVR to see the device number: [System configuration]-
[Basic configuration]-[Device Number]. The device number of different
DVR can be set the same. For easy operation, we suggest to set the
device number not too large.
Step two: Activate the remote control: Aim the remote control to the DVR
you will control, press the “ADD” button, then input the device number
[between 1-65535], and then press “ENTER” to confirm.
Step three: Cancel the remote control : You can lock the DVR when you
press any button with “ADD” button, or do no action on the buttons, it will
be locked after 30 seconds.

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Basic Operation

Manual recording or
3. Basic Operation (Green)
Trigger recording
(Red) Alarm recording
Motion detection
3.1 Turn on (Yellow) (Blue) Timing recording
recording
Plug the power supply, the power indicator light will shine and the video Network disconnection
recorder turns on, you will hear a beep at this time. After startup, the
default setting of the system is multiple-screen output mode and video Table 3.1 Preview page icon
recording starting up automatically.
3.4 Desktop shortcut menu
3.2 System login
In preview mode you can right click mouse to get a desktop shortcut
When the DVR boots up, the user must login and the system provides the menu and right click mouse again to ESC the desktop shortcut menu.
corresponding functions with the user purview.

3.3 Preview Picture 3.2 Shortcut Menu

After entering the preview status , double-click the left mouse button to 3.4.1 Dwell
choose the switch between the windows. Start dwell means the system will show each live picture in order
The system date, time and channel name are shown in each viewing automatically according to the order of the video devices in the channel
window. The surveillance video and the alarm status are shown in each grouping.
window. Only when the user select the channel grouping under the display
mode[main menu]>[configuration management]>[live], and it can not
show all channels completely under the current preview, this button is
available.
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Basic Operation

3.4.2 Color setting

Set image parameters for all channels. The image parameters include:
brightness, contrast, saturation and hue.

3.4.3 E -Zoom
E-Zoom for big picture of single channel
3.4.4 Audio (Some models have this function)
Set startup, turn-off and silent mode of audio for the channel, and adjust
the volume ..After select (automatic), it will start up audio of the big picture
channel automatically.
3.4.5 P.T.Z
Control the RS485 device of all channels. It can set address, Baud rate,
Protocol, Preset, trail patrol , track and so on of the RS485 device under
[Main menu]>[Configuration Management]>[PTZ].

(1) (2) (3) (4)

(1) Playback control
(2) Channel audio switch (Some models have this function)
(3) Function Hidden key (4) Operate playback
Adjust direction Wiper control.
of the P.T.Z. Playback control details as follow:
Control the external Function hidden bar,
infrared devices. right-click to cancel Button Function Button Function
hidden. Play/Pause Next frame

Fast motion play Previous frame

3.4.6 Playback
Play previous file Playback
Play the video files in the hard disk. You can also search the video
according to time and event under [main menu] →[data retrieval] to enter Single-screen display Play next file
the playback interface.
Multi-screen display

Table 3.2 Playback control key

Note: The function of playing according to frame is available under the
status of pause.
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Main Menu

4 Main Menu
4.1 Main menu navigation
Main menu Submenu Function
Set the system time, date format, time format, language, the device number, video format,
After log-off , exit system and log in
standby time, daylight saving time
Live configuration Set the channel name, output mode, block area of each channel, etc
Start up video recording , set up the video stream, superposition of channel characters,
Recording configuration
video circulation, snapshot, etc
Recording Plan Set timer recording, motion alarm recording, period of sensor alarm recording
Configuration
Set sensor alarm of each channel, motion detection, video loss, other alarms, alarm output,
management Alarm configuration
etc
Set basic network parameters, and set network sub-stream, email, WIFI and Dynamic
Network configuration
Domain Name Service
User management Modify users, change passwords, add users and delete users
P.T.Z Set the PTZ address, baud rate, protocol, preset, cruise , track, etc.
Advanced configuration Restore the factory settings, import and export the device parameters
Time search Search specified period of time recording , playback the video of this period
Event search Search motion detection, sensor alarm and all videos, play back the video of this period
Data retrieval
File management Search motion detection, sensor alarm and all videos, play back the video of this period
Image Delete and lock the video files of specified time period
System Info Delete, lock and save the image of specified time period
Event Info Display the device name, serial number, version, release date
View information System log Inquiry and export of motion detection, video loss, sensor alarm and other events
Network status Search equipment operation log according to time, it can also be exported
Online users Display information of network settings and dynamic DNS settings
Hard disk management Display the current network users visiting the device
Upgrade maintenance Show hard disk’s total space, free space, read and write status and to format. the hard disk
User log-off Upgraded with an external device ( eg: USB)
System shutdown After log-off , exit system and log in

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Main Menu

4.2 Configuration Management [Video Output] User can select VGA 800x600, 1024x768, 1280x800,
1280x1024, 1440x900, HDMI etc. output mode
Set every function parameters for the device, including: basic [Logout after (s)] When there is no action exceeding the set time, the
configuration, live configuration, recording configuration, recording system will automatically log out
plan, alarm configuration, network configuration, user management, [Startup wizard ] Whether to display wizard or not when turn on the
PTZ configuration, advanced configuration machine

4.2.1 Basic Configuration 2.Date & Time

Basic configuration includes three sub menus: system, date and time, In this interface, set the date format, time format, time zone; you can also
daylight saving time adjust the system time manually
Note: the default time zone of the system is GMT
You can select [Time Synchronization] to correct time. Network time
server can be set
3.DST
Set the start and end time of daylight saving time by week or date. As
Figure 4.11,

Figure 4.10 Basic settings

1.The system
[Device name] Client or system name displayed by IVSS
[Device ID] used when a remote control controls multiple DVR
[Video format] Support PAL and NTSC format
[Password check] Choosing this item means user must enter user name
Daylight saving time setting Figure 4.11
and password in the system settings, and have corresponding purview
before corresponding operations
[Show system time] Choose whether to display time in the field or not
[Max online users] Set the number of network users visiting the device

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Main Menu

4.2.2 Live Configuration 2. The main output

Live configuration includes three submenu: the field, the main output and [interval] The time interval between one channel picture and the next one
shade channel
1.Live

3. Video blind
[Channel Name] Click channel Name, the system will pop up a soft Users can cover up some areas of the live picture, but no more than four
keyboard, users can change the channel name if necessary. Clicking the [Setting] After entering the live picture , press and hold the left mouse
“shift “ key to switch input methods button, drag the mouse to set the blocked area , then click [apply]to save
[Color] Users can adjust the brightness, hue, saturation, and contrast of the settings; Double-click on the area you want to delete, later changed
the corresponding channel into a black area, right-click, Exit. then click [apply]can delete the blocked
area

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Main Menu

4.2.3 Recording Configuration. [Resolution] 4 channel device supports 4-CH D1 or 960H; 8 channel
Record configuration includes six submenus: enable, video stream, device supports 8-CH D1 or 960H
recording time, character superimposition, circulation recording and [fps] Range of choice : 1-30[NTSC] 1-25 (PAL)
snapshot. [Encode] Support VBR and CBR
1. Enable [Quality] The higher the quality is, the clearer the video images are
Optional quality levels: Lowest, Lower, Low, Medium, Higher, Highest
[Max bitrate] Range of Choice : 256kbps~2048kbps
3. Stamp

2. Record bitrate

[Camera Name] Choose whether to display the channel name or not

[Time Stamp] Choose whether to display time on this channel or not
[Position] After clicking this button, Users can use mouse to drag the
channel name and time stamp to any position on the live image
4. Circulation Recording
After select this item , When the hard disk is full, it will automatically cover
the earliest files and continue recording ; Otherwise, it will automatically
stop recording and prompt "The remaining space is insufficientl" on the
screen

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5. Snapshot 3. Sensor Alarm Recording (Some models have this function)

In this interface, the user can set the resolution, image quality level, time The setting method is the same to the timing recording setting, please
interval of snapshot and the number of snapshot for one time refer to the timing recording settings
Note: The default schedule for sensor alarm is all selected
4.2.4 Schedule
4.2.5 Alarm Configuration
Schedule includes three submenus: timing recording, motion alarm
Alarm configuration includes five submenus: Sensor alarm, motion
recording, and sensor alarm recording
detection, video loss, other alarm and alarm output
1. Timing Recording
1. Sensor (Some models have this function)
[copy] Apply the schedule of a channel to the other or all channels
1-1 Basic
Select the channel: Double click the left mouse button, edit the week plan,
as shown in the picture.

[Enable] To open sensor alarm function of the corresponding channels

[Type] To choose alarm type: Normally open and normally closed
[Add] To add a recording schedule of some day [Name] Set the alarm name.
[Delete] To delete the selected schedule
[Copy] Copy the schedule of a specified date to another date.
2. Motion Alarm Recording
The setting method is the same to the timing recording setting, please
refer to the timing recording settings
Note: The default Schedule for Motion alarm is all selected

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Main Menu

1-2 Alarm handling [Show full screen] When an alarm is triggered, big screen alarm will be
popped up
[To alarm out] Select this item, it will trigger an alarm on the specified
alarm output
[Email] When an alarm is triggered, the system will send the relevant
information to the user-specified mailbox, such as alarm event, snapshot,
device name, device number, etc.
[Snap] When an alarm is triggered, the system will automatically capture
the images of the selected channel and store them to the hard disk.
[To P.T.Z] To set the action type and serial number of the linkage
1-3, Schedule

[Holding time] To select alarm delay time for the channel , optional time: 5
s, 10 s, 20 s, 30 s, 60 s 120 s, always
[Trigger] After clicking you can set alarm Configuration, trigger
recording, PTZ linkage, etc

The method of setting the schedule of sensor alarm is the same to timing
recording. For the detailed setting steps , pls refer to 4.2.4 [Recording
Schedule] [Timing Recording]
Note: The default schedule for sensor alarm is all selected

[Buzzer] After selecting the alarm, when an alarm is triggered , the buzzer
will alarm (Some models do not have this option)

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2. Motion Detection [Holding time] To select alarm delay time of the channel .Optional time:
Motion detection includes two submenus: motion detection and schedule 5/10/20/30/60/120s always
2-1, Motion Detection [Trigger] The setting method is the same to that of sensor alarm, pls refer
By analyzing the video image, when the system detects a mobile signal to 4.2.5
which reaches a preset sensitivity, motion detection alarm and the linkage [Alarm configuration], [Sensor Alarm Processing]
function are initiated [Area] In this interface, the user can drag the scrollbar to adjust the
sensitivity value (1-8). The default value is 6, the smaller the value is, the
higher the sensitivity is. Since the sensitivity is affected by the color, time
(day or night) and etc, so the user should adjust the value according to the
actual situation.

Set all areas to be detection Clear the set

area detection areas
Drag the mouse to test whether
the sensitivity value and the
Save the settings
detection area are appropriate
or not

Exit

2-2, Recording Schedule

The setting of Motion Detection Schedule is the same to that of Timing
Recording, For the detailed steps please refer to 4.2.4 - [Recording
Schedule] [Timing Recording].
Note: The default schedule of motion detection is all selected
[Enable] After selected, the motion detection function of the corresponding
channel will be opened.
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3.Video Loss [HTTP port] Default value is 80

The setting of video loss alarm processing is the same to that of sensor [Server port] Default value is 5000
alarm processing. For the detailed steps, please refer to 4.2.5 [Alarm [Mobile port] Default value is 5001
Configuration] [Sensor Alarm Processing] [Obtain an IP address automatically] To obtain the IP function
4.Other Alarm automatically
[Alarm Type] Including hard disk full, network address conflict, [IP address] To set the IP address of the device
disconnection, HDD attenuation warning and disk loss [Subnet mask] To set the subnet mask of the device
[Buzzer Alarm] When an alarm occurs, the device will emit "didi" two long [Gateway] To set the default gateway of the device
beeps (Some models do not have this option) [Preferred DNS server] The address is provided by your network operator
and must be filled in when using mobile monitoring.
[Email] When an alarm is triggered, the system will send the relevant
information to the user-specified mailbox, such as alarm events, snapshot, [Altemate DNS server] The address is provided by your network operator.
device name, device number, etc. [PPPOE] When enabled, the DVR will automatically establish a network
connection in the form of PPPOE, then the IP address can be seen
[Trigger the alarm output] To select this item, it will trigger an alarm on the
through [Main Menu]-[View Information]-[Network Status]
specified alarm output
[User name] Enter the ISP (Internet Service Provider)
[Disk Alarm] When the remaining capacity of the disk reaches the set
[Password] The set password
value, an alarm will be triggered
[Test]Test whether the entered IP address and PPPOE information are
4.2.6 Network Configuration valid or not
Network Configuration includes five submenus: Network, network sub- 6-2 Sub-Stream
stream, Email, WIFI setup, DDNS
6-1 Network

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6-4 WIFI setup

[Resolution] Support CIF
[Frame Rate] Range of Choice: 1-30[NTSC]1-25(PAL)
[Encode] Support VBR and CBR
[Video Quality] Optional: Highest, Higher, Medium, Low, Lower, Lowest
[Max bit rate] Range of Choice: 32kbps ~ 768kbps
6-3 Email

[Wifi enable] Tick this item to enable WIFI connection.

[Search signal] Search the WIFI signal nearby after enabling WIFI.
[Input password] Select the WIFI you have searched , enter the
corresponding password;
[setup] To set dynamic IP or static IP.
6-5 DDNS

[Smtp server] Mail server address can be IP address and domain name
(if it is domain name ,it is required to confirm that the DNS setting is right
,then it can be correctly resolved) e.g.: smtp.gmail.com
[Port] Mail server port number, the default port is 465
[SSL check] Provide secure socket layer to login on
[Send address] E-mail address of the mail server
[Password] The corresponding password of the Sender’s E-mail
[Receive address] When an alarm is generated ,the system will send
email to the set mailbox , but the number of the set recipient mailbox can
be no more than 3
[Test] Test whether the current mailbox configuration is successful or not.

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Main Menu
[DDNS server] DNS service provider URL, options are www. meibu.com
and www.no-ip.com.
[User name] Account used when registering domain names.
[Password] The corresponding password of registered account.
[Host domain] Domain name of the DNS server.
Save and exit, you can visit the device directly through IE.

4.2.7 User Management

The default permission of user for managing this machine, user admin is
super administrator, no password NOTE: When the computer's physical address is 0, It means that the
Note: The length of the user name and password is no more than 32 device does not bind to a specific computer, and user can use any
bytes computer to log on client for visiting DVR; However, once setting a
[Add] Add a user name and set the user's permissions. The following specific computer's physical address, User can only log on client on
dialog box appears after clicking: the bound computer for visiting DVR.

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Main Menu

4.2.8 P.T.Z
1. Serial Port

[Preset] Click [setting] button, pop up the window as picture below.

[Address] Address of PTZ device

[Baud rate] The baud rate of the PTZ device. The options are: 110,300,60
0,1200,2400,4800,9600,19200,34800,57600,115200,230400,460800,921
600
[Protocol] Communication Protocol of the PTZ device. The options are:
PELCOP, PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP,
VISCA, SAMSUNG, RM110, HY, N-control
[Simulative cruise] After ticking and adding preset points in the cruise Users can adjust PTZ to the appropriate location through toolbar button.
line configuration, ,it can achieve preset cruise regardless of whether the Click [Save]and the preset points are setting successfully. You can set
device supports PTZ cruise line function or not. maximum 128 preset points
[Cruise line] Click [Setup] button, pop up the window as picture below:
2. Advanced

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Icon Definition:

Add preset point Delete the preset point

Modify the selected

preset point

[Track setting]

[Add] Add cruise lines (can add maximum eight cruise lines);
[Setup] Selecting a cruise line and clicking this button, the interface of
adding preset points will appear, as picture below: [Start recording] By controlling the PTZ up, upper left, down, lower right,
left, lower left , right, upper right, or stop recording track of PTZ.
[Start track] To execute the recorded tracks.
Note: Each channel can record only one track, and auto-save after
recording is completed. When you call the track, you can directly
select the channel to start track.
4.2.9 Advanced Configuration
Advanced setting includes two submenus: Factory settings and import /
export.
[Factory settings] Reset all settings to the factory settings status.
[Import / Export] You can export the parameters of the device onto a
removable storage device, you can also import the data of a removable
storage device to the device.

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Main Menu

4.3 Data Retrieval 4.3.2 Event Search

Mainly includes time search, event search, document management and
image.
4.3.1 Time Search

[Search] Search the video file of set channel and time, after selecting the
file, double click to start playback.

4.3.3 File Management

Select the channel Start playing

[Search] Search the video file of set channel and time, then click the play
button to start playback.
Note: The highlighted date in the calendar indicates there is video
file on that day .

[Search] To search the video file of set channel and time

[Lock] When the file is locked ,it can not be deleted or overwritten, but
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can be deleted when formatting the disk 4.4 Backup

[Unlock] To unlock the selected file
[Delete] To delete the selected files
[All] When tick this item, you can do operation of lock, unlock, and
deletion to all the files you have searched.

4.3.4 Image

By setting, you can backup the video file to the external storage device
Note: You need to install the storage device capable of
accommodating the storage files before backuping the files.
[Search] To select the files that need backup according to time and
channel.
[Backup] Select files in the list and click “backup”, then it will popup a
dialog box of backup information, as shown in figure:
[Search] To search the image file of set channel and time.
[Delete] To delete the currently displayed image.
[Lock] Lock the currently displayed image so that it can not be deleted or
overwritten, but it can be deleted when formatting the disk.
[Save] Save the currently displayed image to a removable storage device.
[Save All] Save all the captured images to a removable storage device.
Note: 1. The default number of storage image is 2000. If it is more
than 2000, the system will automatically overwrite the
previously unlocked images.
2. Double-click the image, you can playback the video from the
time when the image was captured.

Disk cleanup: to delete all files in the external storage device.

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Main Menu

4.5 View Information 4.5.2 Event list

Including five submenus: system information, event information, system
log, network status, and online users and other relevant information
4.5.1 System

Users can select the event information of motion detection alarm, sensor
alarm, video loss alarm and so on which users need to inquire about
according to time and channel.
4.5.3 log list
Display basic information of the device, including hardware information,
software version number, release date and mobile phone port number.
User can scan the QR code to download the mobile client and mobile
phone port number. of the device
Note: Mobile phone port number must be input when Mobile phone
access or one step to the internet.

Users can search the operation information of the login user based on
time and the operation type. After formatting the hard disk, the information
will be cleared.
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4.5.4 Network hard disk capacity, free space, hard disk status, properties, the total
number of pictures that can be stored, stored number of pictures.
[Format] To delete the data on the selected hard disk, including locked
files and images.
4.7 Upgrade Maintenance
[Refresh] To check the removable storage devices that can be indentified.
[Upgrade] Click this button after selecting the upgrade file on mobile
storage device, then the system will start upgrading. The upgrade process
takes about 5 minutes.
4.8 Log User off
The system will exit the current logged-on user.
4.9 System Shutdown
Users can view the related parameters of the network settings. To save the data and exit system.
4.5.5 Online Users list

admin 192.168.1.104 online

admin 192.168.1.136 online
admin 192.168.1.106 online

See the network user information connecting the local DVR.

4.6 Disk Management
[Refresh] To re-check the disk that can be indentified.
[Browse] To check the information of the selected hard disk, including
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Remote Monitoring

5 Remote Monitoring the IP addresses must be different while all the previous figures should
be the same to ensure the same network segment. For example, IP
5.1Remote Access address: 192.168. 2. X, X can be any integer between 0-255 except 255
Remote Access to DVR needs the Ethernet, usually using LAN and and 1, subnet mask is: 255.255.255.0. Gateway is: 192. 168. 2. 1.6.
Internet. After completing the above settings, open the IE browser and input the
IP address set in the DVR network settings, for example, 192.168.1.X,
5.1.1 LAN click "enter", then the network will automatically download controls (The
1. Pop up the pull-down menu, click "properties", open the "local settings property of IE browser must allow control download. For specific
connection", and then double-click the "local connection". settings pls refer to appendix -1)
2. Click "properties"
3. Double click the "Internet protocol (TCP/IP)"

7. After the controls download is completed, pop up login in dialog.

4. Obtain the IP address, subnet mask and gateway

5. Set the corresponding IP address, subnet mask and gateway of
the DVR. Enter the video recorder‘s [Main Menu] [Configuration
Management] [Network Configuration]. Input the IP address, subnet
mask and gateway. Among them, the subnet mask and gateway are
the same to the Internet protocol (TCP/IP) parameters. The last one of Pic 5-4 log in
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Remote Monitoring

8. Enter username of the device and password In the login window, click “automatically obtain IP”.
"ok" and you can enter the preview interface as following below. Step 2: When the user confirms LAN can be connected, enter the router
to do port mapping and log in the management interface of the
router through the browser. In this user manual, let’s take Linksys
router as an example, In the router "Applications & Gaming" "Port
Range Forwarding" map the corresponding DVR's IP address and
port, and each DVR has two corresponding ports. (You can add
the LAN IP address of the DVR to the DMZ host. Different router
configuration method is different, for detail, you can view the router
manual).

After mapping the port, you can find the present WAN IP address in the
“running status” of the router. You can access DVR via WAN IP address
plus http port number directly, such as http://113.108.119.20, HTTP port
number: then enter the control download interface.

5.1.2 WAN
1.Connecting DVR by PPPOE
Step 1: Enter DVR Main Menu Configuration Management Network
Configuration Network, as shown in figure 4-34, tick and select
PPPOE directly. It’s no need to set the DVR's network address,
address mask, gateway, just fill in the user name and password
which are provided by telecom operators in the user name and
password fields
Step 2: Enter DVR main menu Information View Network View to
obtain the IP address and then enter the PC browser interface,
input the IP address, for example,http://210.21.229.138, to enter the
control download interface.
2. Connecting DVR through a Router.
Step 1: Enter DVR Main Menu Configuration Management Network
Configuration Network, as shown in figure 4-34, manually
input the IP address, subnet mask and gateway or tick and select
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Remote Monitoring

5.2 Remote Live Preview Appendix-1 FAQ

After open the page, the remote preview picture will show as below:
1. After turning on, the DVR can not switch on normally.
Possible reasons:
(11) 1. The power supply is not correct.
2. Switch power cable is not in good connection.
3. Switch power is damaged.
4. The program upgrading is wrong.
(7) (8) 5. The hard disk is damaged or something is wrong with the hard disk
cables
6. Something is wrong with the front panel
(4)
(6) 7. The main board of the DVR is damaged.
(5)
(9)
2.The DVR reboots automatically or frequently stops working after
booting up for a few minutes
(10)
Possible reasons
(1) (2) (3)
1. The input voltage is not stable or too low.
1. Camera Indicator 2. The hard disk is damaged or the hard disk cables are broken.
A green light indicates manual recording or scheduled recording; red light 3 The power of the switch power is not enough
indicates sensor alarm recording; yellow light indicates motion detection 4. The front-end video signal is not stable.
recording; blue light indicates video loss. For a single channel having 5. Poor heat dissipation, too much dust, bad running environment for the
several recording mode, the indicating light only displays the preferred DVR.
recording mode. The priorities are: Video Loss > Sensor Alarm> Motion 6. Something is wrong with the hardware of the DVR
Detection>Schedule Recording= Manual Recording, the 8 lights are
respectively represent 8 channels. 3. Can not detect hard disk after switch on.
2. Screen display mode (synchronization with the configurated device) Possible reasons
3. Volume adjustment 1. The hard disk power supply cable is not connected.
2 . The cables of the hard disk are damaged.
4. Snapshot
3. The hard disk is damaged.
5. The Local recording 4. The SATA port of the main board is damaged.
6. Playback
7. Remote Recording manually 4. No video output in single channel, multiple channels and all
8. Voice Intercom Switch channels.
9. Color Conditioning Possible reasons
1. The program is not matched. Please upgrade the program again
10. PTZ control
11. Channel Status
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Appendix-1 FAQ

2. The image brightness is all 0. Please restore the default setup. 2. The corresponding channel is not connected with the video. When the
3. There is no video input signal or the signal is too weak. image appear blue screen the playback will be intermittent
4. The hardware of the DVR is damaged.
10. The time display is wrong.
5. Real-time image problems such as serious distortion of the image Possible reasons
color or the brightness and so on . 1. The setting is wrong.
Possible reasons 2. The battery is in bad connection or the voltage is too low.
2. The DVR is not matched with the impedance of the monitor 11. DVR can not control the PTZ.
3. The video transmission distance is too far or the attenuation of video Possible reasons
transmission cable is too big. 1. Something wrong with the front-end PTZ.
4. The setting of color and brightness for the DVR is wrong. 2. The baud rate, address, protocol settings of the front-end PTZ and
6. Can not find video files in local playback. device PTZ are inconsistent
Possible reasons: 3. RS485 cable is reversely connected
1. Something is wrong with the data cable or the jumper of the hard disk 4. When multiple decoders are connected, the far end of AB cable of the
2. The hard disk is damaged or no video data. PTZ decoder must add a 120 OU resistance to remove reflection and
3. Upgrade program which is different from the original program files impedance matching, otherwise It will make the PTZ control not stable.
4. The video files you want to see are overwritten
12. The motion detection is not working
7. Appear blurred screen when see the local video. Possible reasons:
Possible reasons 1. The time period is set not correct.
1. The video quality is set too low. 2. The motion detection area is set not appropriate.
2. The program data reads wrongly, always become normal after 3. The sensitivity is too low.
rebooting up the DVR.
3. Something is wrong with the data cable or the jumper of the hard disk 13. Can not login via web or client.
4. The hard disk is damaged. Possible reasons
5. The hardware of the DVR is damaged. 1. ActiveX is held back.
2. Something is wrong with network connection.
8. No audio signal in the surveillance window. 3. Network setting problems
Possible reasons 14. No image or have mosaic when preview network image or
1. It is not an active tone arm playback video files
2. The audio cable is damaged. Possible reasons
3. The hardware of the DVR is damaged 1. The smooth flow of the network is not good
9. There is audio signal in the surveillance window but no audio 2. The logged in user has no surveillance purview
signal when playback 3. The device has no image output
Possible reasons
1. The audio option is not chosen. 15. Something wrong with the USB backup.

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Appendix-1 FAQ

Possible reasons
1. The data is too much and the CPU occupies too much resourse, please
stop recording and then go on backup.
2. The data volume exceeds the backup storage capacity and it will cause
burning errors
3. The backup device is not compatible.
4. The backup device is damaged.
16. Alarm is not working.
Possible reasons
1. The setting of the alarm is not correct.
2. The connection of the alarm is not correct.
3. The alarm input signal is not correct.
17. The remote controller can not control. (2) Click on the "Internet ",pop up the following figure 8-1 window ,and
Possible reasons then select "security"
1. The remote control address is not correct.
(3) Click "custom level" and pop-up the setting window, please refer to the
2. The remote control distance is too far or the angle is too offset.
pic"8-2 and enable all the function of "ActiveX controls and plug-ins" ,and
3. The battery is used up.
4. The remote controller or the front panel of the DVR is damaged. then Click "finish", confirm the settings.
2. If you want to prevent other plug-ins or virus control, please close the
18. Forget the advanced or network password in the local menu firewall and all antivirus softwares.
operation.
Please contact the local customer service or call service phone of the
head office. We will tell you how to solve the problem according to the
device model and the program version.
19. When use IE browsering, the controls can not be downloaded
Please follow the following steps to operate:
1. When IE browser prevent downloading controls, please do the following
setting operation
(1) Open the IE browser and click the "tool" button , pop up the figure
below:

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Appendix-1 FAQ Appendix 2.Hard Disk Capacity Calculation

20. In the operating system of VISTA and Win7, how to solve the Appendix 2.Hard Disk Capacity Calculation
problem when downloading codec control is prevented?
There are two solutions: Make sure the hard disk is installed and successfully formatted when
Go to Control Panel \ User Accounts and Family Safety \ User Accounts install the DVR for the first time.
\ Change User Account Control Setting Interface (as shown in pic 13-1), 1. The capacity of the Hard disk itself
just select never notice. There is no capacity limit of single hard disk for DVR. You can choose
Or you can right-click the IE browser and select "run as an administrator". 10G or more.. We recommend hard disk of 500G~2T for better stability.
As shown in pic 13-2: 2. Total Capacity Option
The calculation formula of hard disk capacity is:
Total capacity(M) =channel numbers*time(hour)*occupied capacity for an
hour(M/hour)
Similarly, the calculation formula of recording time is:
Recording time(hour)= Total capacity(M)
Occupied Capacity for an hour(M/hour)*the channel numbers
The DVR introduces theH.264 compression technology. Its dynamic range
is very large so the hard disk capacity calculation is based on the stream
to count the estimated values of files created by each channel in an hour.
Pic 13-1 pic13-2 Example:
For a 500G HDD, real -time CIF recording, it can keep recording for
about 25 days. The occupied space of HDD for single channel is 200M/H,
if 4channels real-time CIF recording for 24hours, the estimated recording
days is: 500G/(200M/H*24H*4ch)=26 days

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