Seno DS Service Notes
Seno DS Service Notes
PURPOSE/SYMPTOM
On the Senographe DS, the composite test (see SIP-M, Job Card ELE M033 - IQ Tools Composite Test)
includes a number of measurements such as the conversion factor (CF). The measurement of the conversion
factor can sometimes fail.
The symptom is that, after the two exposures taken to perform the Composite test, a popup window with the
results is displayed and the value obtained for the Conversion Factor is negative.
PROBLEM
It may not be possible to check the Conversion Factor value via the IQ Tools interface.
SOLUTION
A work-around exists and is provided in the Procedure section of the present Service Note. The solution is to
provide this work-around to the Field Engineers and the OLC.
PROCEDURE
During the Composite test, if value obtained for the Conversion Factor is negative, perform the following
procedure:
For example:
Signal_iqst = 1035
ROI position
For example, the following lines are displayed in the Command Window:
panelSensitivity 11.370171
counts 1755
electrons 1772109
dose 155856
meanBrightnessLevelWithoutGrid 1761
activeAverageFPN 1.457803
The maximum allowed deviation between the conversion factor calculated using the above-given formula and
the one calculated from ADS is 3%.
For example:
Signal_iqst = 1035
electrons = 1772109
counts = 1755
dose = 155856
--> CF = 212.2
FORWARD PRODUCTION
The work-around procedure is always applied at the Manufacturing site.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Muriel Guibert
Mammography Engineering
GEMS-E
Headquarters Information:
Are parts in stock? Yes __ No _ _ Available On Demand _ _ N/A _X_
(If No, Service Note is not to be distributed)
REVISION HISTORY
PURPOSE/SYMPTOM
On Senographe DS with ADS version 29.2, the collimator calibration procedure can sometimes fail. The
symptom is that, after the first exposure, either no results are displayed, or an error message is displayed. At
this point exposures can still be taken, but the next calibration screen is not displayed, and the calibration
cannot continue.
PROBLEM
It may not be possible to complete the collimator calibration procedure on the Senographe DS with ADS 29.2.
SOLUTION
A work-around exists and is provided in the Procedure section of this Service Note. The solution is to provide
this work-around to the Field Engineers and the OLC.
PROCEDURE
During the Collimator calibration procedure, if, after the first exposure, either no results are displayed, or an
error message is displayed, perform the following procedure:
• Open a command window (click with the right button of the mouse in the background, select
Service Tools/Command Window)
• Type the following commands:
cd senovision/config
chmod +w CalibConfig.cfg
textedit CalibConfig.cfg
• In the file displayed, change the value der_thr_y from 300 to 200 (this is the last value in the
file).
• Save the file (File/Save) and exit the text editor.
• Type the following command in the command window:
chmod -w CalibConfig.cfg
FORWARD PRODUCTION
The work-around procedure is performed at the manufacturing site.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Céline Colin
Mammography Engineering
GEMS-E
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
REVISION HISTORY
INTRODUCTION
Phlexis compression paddles are designed for improved adaptation to patient anatomy.
Whereas standard paddles are strictly parallel to the breast support, this new paddle allows limited deflection
for increased patient comfort and more uniform tissue spread.
In addition, a higher compression force can be applied for the same degree of patient discomfort.
PURPOSE/SYMPTOM
It has been reported on some sites that the front wall of the compression plate can be seen on the image, due
to deflection bending the chest wall side of the paddle inwards, inside the field of view.
PROBLEM
The front wall of the paddle being visible, it causes a white line that may impair detection of suspicious
elements directly below the paddle, and small micro calcifications in its vicinity due to high resulting contrast.
Although the Phlexis paddle has been extensively qualified with foam phantoms, actual breasts cause
different deformation of the paddle.
Besides, on some systems, overall tolerancing between compression paddle and front pixel row of the
detector can justify the paddle being visible at high compression forces, whereas it was not the case on a
nominal assembly.
SOLUTION
The Phlexis paddle is designed with a system for adjusting the compression plate, to compensate for potential
manufacturing drift in the tolerances with the detector.
Using this adjustment system, the paddle plate can be moved out of the field of view and thus no longer be
visible in images.
PROCEDURE
1 MATERIAL NEEDED
Flat screwdriver
Metal coin
Paper tape
4 fan washers M4
2 PROCEDURE
a) Protect the compression plate to avoid scratches when using the screwdriver.
b) Unscrew the 4 screws tightening the metallic brackets of the compression plate to the paddle
frame (see Picture 1)
Picture 1 - Bottom View of Paddle
c) Check the condition of the fan washers on each flat head screw. If they have lost their locking
properties, replace them with new ones.
d) Pull the compression plate out, as much as the adjustment system allows (+2mm) (see Picture 2).
Picture 2 - Pulling Compression Plate Out
e) Secure the position of the compression plate by screwing the flat head screws back in place with
their fan washers. Do not apply too much torque at this stage in case you have to unscrew if the
verification stage fails.
f) Position the front wall of the paddle ([AB] segment in Picture 3) along a vertical area (e.g. a
wall). Place a coin or washer on the lower surface of the paddle, on the chest wall side, and along
the vertical area. Stick it with a piece of paper tape.
Picture 3 - Positioning Front Wall of Paddle Along a Vertical Surface
B
Coin or washer
l) Using the ruler tool on the workstation, measure the projected diameter of the coin D projected and
the truncated diameter Dtruncated (see Picture 4).
D projected
Dtruncated
p) If the check is not OK, the plate extends too far from the detector; unscrew the 4 screws slightly
and push the paddle plate back by T − 6.6mm and redo the test at step i) until it succeeds.
q) Tighten the screws firmly. Remove the coin and paper tape.
r) Clean all fingerprints or spots from the paddle. The paddle must be disinfected prior to clinical
usage.
s) Restore Auto-Push and Auto-Print to their initial setting.
t) Ask site technologists to perform an exam with the paddle to ensure the white line is no longer
visible on the image.
u) Report the result of the operation to Mammo IB engineering for tracking.
FORWARD PRODUCTION
The range of the setting system will be modified.
The paddle plate will be factory set to +2mm with respect to the current position, so that setting the paddle will
no longer be necessary.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Bruno FERARD – Mammo IB Uptime Leader
Installed Base Core Quality Team
GEMS-E
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers FPR
This Service Note answers CQA
REVISION HISTORY
C
The new Insite/iLinq3.2 /RCOC1.1/CSD2.2 release is introduced with the new post–production
AW4.2_04.10_EXT release.
It is an update of the Insite/iLinq3.2/RCOC1.1/CSD2.2 release, which was introduced for the
AW4.2_03.10_EXT production release.
This new InSite/iLinq3.2C for AW4.2_04.10_EXT (post–production) is also compatible with the for-
mer production release AW4.2_03.10_EXT release.
!!! However, DO NOT USE with AW4.1 workstations until further notice !!!
For more details on the installation of InSite/iLinq, you should refer to your Service Manual
2281096–100 rev2, chapter 1, Job Card IST008.
D 2399064–2
The Insite/iLinq3.2C Class A (non–proprietary) Cdrom. It is delivered within the workstation
package and can be left on site. It can be used to reload the Insite/iLinq class A on the
workstation.
However, the Insite/iLinq class A is already factory preloaded.
Note : It also enables the CSD (Common Service Desktop) access to the Service Tools menu.
D 5111058–248
The Insite/iLinq3.2C/RCOC1.1/CSD2.2 Class M (proprietary) Cdrom. This is the Cdrom you can
only received if you are registered on Tab code 1380 (formerly 380).
It should be used to install the Insite, iLinq and RCOC (or TVA) proprietary files. This Cdrom
should not be left on site and is under the FE’s responsability.
It also contains the class A non–proprietary files.
Take away
The 2399064–2 (Insite Class A) and 5111058–248 (Insite Class A + Class M) cdroms, can be used with
both the AW4.2_03.10_EXT production release, and the AW4.2_04.10_EXT post–production release.
AW Service documentation is also available from the AW–IB Intranet Web site
@ http://aw–ib.euro.med.ge.com
PURPOSE/SYMPTOM
During the detector calibration (Bad Pixels calibration and Gain calibration), a first exposure is performed at
the beginning of the calibration. This exposure checks that:
• 1st requirement: no collimator blade is in the field of view
• 2nd requirement: the calibration phantom is well positioned
• 3rd requirement: no object –except the calibration phantom- has been forgotten in the field of view.
Sometimes, even if the second requirement is verified, an error message “Check if paddle is removed and the
flat field phantom is positioned correctly” can be displayed in the screen.
In that case, you have to download the file “calib.log” that is located under IDC to check if the following line is
written in the file: “Top-Down curve XXXXXXX out of normal shape [-0.010000 0.000000]”. In that case, you
have a Top Down curve issue.
PROBLEM
It may not be possible to perform the Bad Pixel calibration or the gain calibration (CAL013 or CAL014 for Seno
2000D, CAL A041 or CAL A043 for Seno DS).
SOLUTION
A work-around exits and is provided in the Procedure section of this Service Note. The solution is to provide
this work-around to the Field Engineers and the OLC.
PROCEDURE
FORWARD PRODUCTION
All new detectors of Senographe 2000D systems are equipped with a detector floppy containing the file
detqual.txt.
All new detectors of Senographe DS systems are equipped with a detector floppy containing the file
detqual.txt.
Author:
Muriel Guibert
Mammography Engineering
GEMS-E
Headquarters Information:
Are parts in stock? Yes __ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
REVISION HISTORY
Appendix 1
Manual Procedure
A. Download the detqual.txt file from IDC and modify its content:
• Download the detqual.txt file from the IDC:
On the AWS screen background (drag the application screen out of the way), click the right mouse
button to display the Service Tools menu; select Command Window.
In this new window, type:
cd /tmp ↵ (go to the tmp directory)
• Open an FTP session to IDC:
ftp idc ↵
Type only Return “↵” for name and password
• At FTP prompt (“ftp >”), type the following commands to download the file detqual.txt from IDC to the
temporary directory created in AWS:
cd /idc ↵
bin ↵
get detqual.txt ↵
bye ↵ (to exit the ftp session)
• Modify the contents of detqual.txt file: on the command window, type
textedit detqual.txt & ↵
Locate the 5th line in the file, beginning by: “Xrays_shape“
In the file displayed, change the last numeric value of “Xrays_shape” from 0.00 to 0.01.
The complete line should read like this:
Xrays_shape 0.01 0.10 -0.01 0.01
Save the file (File/Save) and exit the text editor.
PURPOSE/SYMPTOM
Inside the Senographe 2000D an IP network is used to link the ADS Computer and IDC. This network uses
the address 192.168.1.0 with the net mask 255.255.255.0.
On some sites the hospital network can also be 192.168.1.0; this creates an addressing conflict between the
two networks. These addressing conflicts are usually found once the Senographe DS is connected to the
hospital network.
PROBLEM
The Senographe 2000D cannot be used on the hospital network.
SOLUTION
You need to change Senographe 2000D internal network address. The procedure is given in the attached Job
Card CFG 010. This Job Card will be published in a subsequent revision of the SM of the Senographe 2000D
Acquisition System. The solution is to provide the information contained in this Service Note to the Field
Engineers and the OLC.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Stephane Delanoue
Contractor
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers PSR No
This Service Note answers PQR Yes
PQR numbers: 1270574 and 1257646
REVISION HISTORY
1 SUPPLIES
None
2 TOOLS
None
3 SAFETY PRECAUTIONS
None
On some sites the hospital network can also be 192.168.1.0. In this case there may be IP address con-
flicts between the hospital’s and Senographe 2000D’s networks, since some of the network nodes on the
hospital network may have the same IP address as the default IP addresses assigned to the
Senographe 2000D’s components. In the case of such a conflict, the Senographe 2000D cannot be used
on the hospital network until you have changed the Senographe 2000D’s internal IP addresses.
The new Senographe 2000D’s internal IP addresses can be one of the other non-routable, private net-
works; 10.xxx.xxx.xxx, 172.16.xxx.xxx to 172.31.xxx.xxx or 192.168.xxx.xxx.
n the following example, the Senographe 2000D’s default internal IP addresses on the 192.168.1.0 net-
work have been changed to be on the 192.168.100.0 network.
The IDC Table, Laptop and Titan entries in the table above are components that no longer exist, but still
need to be configured and retained in the Senographe 2000D for legacy reasons.
Changing the Senographe 2000D’s internal IP addresses does not affect any features of the system
(e.g. service features, service desktop, calibration menus, diagnostic menus, etc.). However, it does
affect performing upgrades of the Senographe 2000D’s components (see Steering Guide for future
Component upgrades on page 176).
5 PREREQUISITES
Ensure that you run the network parameter configuration in Job Card CFG 008 - Networking Connection
and Configuration on page 147 first to set the Senographe system’s external IP address. If you run the
network parameter configuration detailed in Job Card CFG 008 - Networking Connection and Configura-
tion after this Job Card you will overwrite the internal IP address of the ADS Computer that you modified
in this Job Card.
6 PROCEDURE
When you change the Senographe 2000D’s internal IP addresses, you must change the IP address of
each component in the order listed in the following sub-sections.
14. Within the TextEdit application window, change the current IDC IP address from 192.168.1.20 to your
preferred new address (e.g. 192.168.100.20).
15. Save the file (File > Save) and click the button in the top left of the TextEdit window to exit the editor.
16. Copy the newly modified thisbox.cfg file to the floppy disk for backup purposes, by entering:
cp /tmp/thisbox.cfg /floppy/thisbox.cfg.new
17. Connect to the IDC via FTP again, by entering:
ftp idc
18. When prompted for a username and password to access the IDC via FTP, press the <Return> key.
An FTP prompt (>) appears.
19. Change to the /idc directory on the IDC, by entering:
cd /idc
20. Transfer the updated thisbox.cfg file from the AWS /tmp directory to the IDC /idc directory by enter-
ing:
put thisbox.cfg
21. Disconnect the current FTP session with the IDC by entering:
bye
The FTP connection with the IDC closes and you are returned to the usual ADS command prompt in
the command window. You must now reboot the IDC for the changes to take effect.
22. Make a telnet connection with the IDC by entering:
telnet idc
A -> prompt appears.
23. At the -> prompt, reboot the IDC by entering:
reboot
24. Press the Control and ] keys simultaneously to close the telnet session, then press the Control and
d keys simultaneously to return to the ADS command prompt.
7. Within the TextEdit application window, change all of the current Senographe systems IP addresses
from 192.168.1.x to match your preferred new address scheme (e.g. 192.168.100.x).
8. Save the /etc/inet/hosts file (File > Save) and click the button in the top left of the TextEdit window to
exit the editor.
9. Copy the newly modified /etc/inet/hosts file to the floppy disk for backup purposes, by entering:
cp /etc/inet/hosts /floppy/hosts.new
10. Ensure that /etc/hosts is a symbolic link to /etc/inet/hosts, by using the following sub-steps:
a. List all the symbolic links associated with the /etc/hosts file by entering:
ls -l /etc/hosts
b. Review the command line output.
If the command line output Then
begins with lrwxrwxrwx and finishes with hosts -> ./inet/hosts the symbolic link is set and
you can go to step 8
does not begin with lrwxrwxrwx and does not finish with the symbolic link is not set
hosts -> ./inet/hosts and you must go to
sub-step c
c. Remove the /etc/hosts file without prompting for confirmation, regardless of the file's permissions,
by entering:
rm -f /etc/hosts
d. Create a symbolic link from /etc/hosts is to /etc/inet/hosts by entering:
ln -s /etc/inet/hosts etc/hosts
11. Copy the original ~sdc/senovision/scripts/light_adjustment file to the floppy disk for backup purposes,
by entering:
cp ~sdc/senovision/scripts/light_adjustment /floppy
12. Open the ~sdc/senovision/scripts/light_adjustment file with the textedit command by entering:
textedit ~sdc/senovision/scripts/light_adjustment
The ~sdc/senovision/scripts/light_adjustment file appears in an X-Windows based TextEdit applica-
tion window.
13. Within the TextEdit application window, on the last line of the ~sdc/senovision/scripts/
light_adjustment script, change the reference of http://192.168.1.10 to match the new address of the
AWS (e.g. 192.168.100.10).
14. Save the ~sdc/senovision/scripts/light_adjustment file (File > Save) and click the button in the top left
of the TextEdit window to exit the editor.
15. Copy the newly modified ~sdc/senovision/scripts/light_adjustment file to the floppy disk for backup
purposes, by entering:
cp ~sdc/senovision/scripts/light_adjustment /floppy/light_adjustment.new
16. Unmount the floppy disk drive, by entering:
umount /floppy
17. Eject the floppy diskette which contains all of the original backed up files, by entering:
eject
18. Reboot the system for the changes to take effect by entering:
reboot
19. From the Browser, click the Tools menu button and then click Service Desktop to launch the Ser-
vice Desktop. Ensure that the Service Desktop is working as expected.
7 COMPLETION
Make a noticeable entry in the maintenance log book that the internal IP addresses of the Senographe
2000D system have been changed.
8-1 Steering guide for future AWS software upgrades on the ADS computer
If you want to upgrade the AWS Workstation software on the ADS Computer, proceed as follows:
• Peform Section 6-2, page 174 to reconfigure each of the ADS Computer’s files back to their default
192.168.1.0 network address scheme.
• Run the upgrade of the AWS Workstation software.
Peform Section 6-2, page 174 to reconfigure each of the ADS Computer’s files back to your preferred
network address scheme (e.g. 192.168.100.0 network).
8-2 Steering guide for future software upgrades on the IDC
If you want to upgrade the software on the IDC, proceed as follows:
• Peform Section 6-1, page 172 to reconfigure the IDC back to the default IP address of 192.168.1.20.
• Peform Section 6-2, page 174 to reconfigure each of the ADS Computer’s files back to their default
192.168.1.0 network address scheme.
• Run the upgrade of the software on the IDC.
• Peform Section 6-1, page 172 to reconfigure the IDC back to your preferred IP address (e.g.
192.168.100.20).
Peform Section 6-2, page 174 to reconfigure each of the ADS Computer’s files back to your preferred
network address scheme (e.g. 192.168.100.0 network).
APPLIES TO
PURPOSE/SYMPTOM
On some Senographe DS system, upon installation or upon execution of FMI 12031, the calibration of the
collimator using JC CAL A029 (Collimator Format Calibration) may fail; with blade offset computation out of
specification (see §6.3 of procedure).
PROBLEM
If the corrective actions described in the calibration procedure fail to bring the test within specifications, the
collimator mounting must be adjusted following the procedure below.
SOLUTION
The procedure below explains how to realign the collimator with the tube head frame.
Execution of the procedure does not require specific tools.
PROCEDURE
1 PRELIMINARY PROCEDURE
1. First rotate the arm to +180° so that the tube head is oriented as shown:
2. Release the collimator by loosening the screws (1) shown on the picture below:
FORWARD PRODUCTION
This mounting adjustment is executed on manufacturing line since May, 12th 2006.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Bruno FERARD – Mammo System Engineer – GEMS-E
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _ _ No _√_
REVISION HISTORY
PURPOSE/SYMPTOM
If Bucky is cold (< 15°C (59°F)), the error 170/008 “Bucky Step Lost” can appear at power-up or during
exposures. If it occurs during exposures, the Gantry needs to be rebooted to proceed with the exam.
Circumstances that may cool down Bucky temperature:
• If the room temperature decreases to 15°C (59°F) during shutdown periods,
• If Bucky is stored in a room where the temperature is inferior to 15°C (59°F), before installation or
replacement.
PROBLEM
During engineering investigation, it has been found out that the grease applied on the motor worm screw is
sensitive to temperature:
• Below 15°C (59°F), if dust has accumulated into the grease, the motor can lose steps from time to time.
• Below 10°C (50°F), the grease becomes viscous and causes motor step loss frequently even if the
grease is clean.
• Below 5°C (41°F), the worm screw is totally blocked and the movement is aborted.
SOLUTION
At power-up, make sure that the Bucky is placed for at least 30 minutes in a dry room whose temperature is
greater or equal to 20°C (68°F). This action is recommended:
• in case the room temperature decreases to 15°C (59°F) during shutdown periods.
• upon installation of a Bucky, prior to usage.
Never put the Bucky onto a hot surface to speed-up this process.
FORWARD PRODUCTION
Improvement of the greasing in forward production is tracked by SPR EURge50414.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Bruno FERARD – Mammo System Engineer – GE Healthcare
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _√_ No _ _
REVISION HISTORY
1 VALIDITY
• This Service Note cancels and replaces Service Note SN4670.
• Before applying this SN 4670A, make sure that no further SN4670B has been released.
2 APPLIES TO
3 PURPOSE
The aim of this Service Note is to give Seno Advantage 2.0 Printers configuration for small film size
(8x10 inch).
4 PROBLEM
When printing Large Field Of View images (24x31 cm) to 8x10 inch film, the image size is
reduced by around 20%, meaning that the breast will be around 1cm smaller in the film. This could
potentially cause an error in diagnosis.
5 SOLUTION
Refer to Seno Advantage 2.0 Service Manual p/n: 5135449-2-100, Job Card IST 003 – DICOM
Printer Declaration.
• For 8x10 inch film size, enter W and H values given below in the DICOM Printer parameters
window:
W (Width) =1914
H (Height) =2294
Note: this printer configuration shall be done for ANY validated Mammo PRINTER
supporting 8x10 in film size.
• For 10x12 inch film size, enter W and H values given below in the DICOM Printer
parameters window:
W (Width) =2394
H (Height) =3062
6 ADDITIONAL INFORMATION
Here is the explanation, which has been added to the Operator Manual for customer information.
Any other configuration may not print images in true size (difference between real size and printed
size is inferior to 4%).
Note:
An annotation “not for final interpretation” shall be added on printed films in configuration 3
according to printer configuration. You should contact your local GE FE for printer configuration
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Patrick VENTURA CSE Installed Base Engineer
GEMS
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers PSR
This Service Note answers PQR
REVISION HISTORY
PURPOSE/SYMPTOM
Printer setup information in current Service Manuals for all FFDM products is no longer valid because of new
printers on the market and a new feature on Senographe Essential.
Current printer setup information is found in the Service Manual Job Card CFG 009 (Senographe 2000 D) or ELE A020
(Senographe DS and Essential).
PROBLEM
The printer setup information in current Service Manuals for FFDM products is no longer valid.
Some configurations for Installed Base printers have changed, new printers have been added in the datasheet, and
Senographe Essential now supports 10” x 12” format.
Note that 10” x 12” configuration values are now crucially important on Senographe Essential, as this
information is used by the ADS software to perform True Size printing.
Summary of changes:
• Senographe 2000D
- Add KONICA 793, AGFA 5503, FUJI 4000 & 7000 printers
- Update AGFA 4500M configuration
• Senographe DS
- Add KONIC A793, AGFA 5503, FUJI 4000 & 7000 printers
- Update AGFA 4500M configuration
• Senographe Essential
- Add KONIC A793, AGFA 5503, FUJI 4000 & 7000 printers
- Update AGFA 4500M configuration
- Add configuration for 10” x 12” format
SOLUTION
Printers should be set up using the information given in this document.
Service Manuals will be updated as soon as possible.
1 PRINTER LIST
The list of printers validated or in the process of validation with FFDM products is as follows:
1- AGFA 4500M
2- AGFA 5500
3- AGFA 5503
4- KODAK 8900
5- KONIKA 793
6- FUJI DRYPIX 4000
7- FUJI DRYPIX 7000
Other printers still present in the Installed Base are no longer supported by the printer manufacturers or by GE
Accessories service. These printers are not used with Senographe Essential (no configuration for 10” x 12” format):
1- AGFA LR5200
2- KODAK 8610
3- FUJI FM-DP L
2 VALIDATION STRATEGY
Note that printers are validated for a given combination of GE software and printer software.
If any change in printer or GE software impacts the printing function, the validation must be repeated.
The products listed in Table 1 were validated with the following software versions:
NOTE: before using these values to configure a printer, contact the printer manufacturer FE to check the
software version installed on the printer.
3.1 AGFA4500M
Validated with Printer SW version: V3.0.1 C1 + AGFA SW Patch to adapt margin and increase print
usable area (see AGFA for detailed documentation).
• Set the network address to the value specified by the hospital network administrator.
Validated with Printer SW version: R5.0.0 C2 + AGFA SW Patch to adapt margin and increase print
usable area (see AGFA for detailed documentation)
• Set the network address to the value specified by the hospital network administrator.
• Set the network address to the value specified by the hospital network administrator.
• Set the network address to the value specified by the hospital network administrator.
• Set the network address to the value specified by the hospital network administrator.
• Set the network address to the value specified by the hospital network administrator.
• Set the network address to the value specified by the hospital network administrator.
• Set the network address to the value specified by the hospital network administrator.
FORWARD PRODUCTION
Service Manual updates shall be released ASAP, as the value for 10” x 12” configuration info is crucial for ADS to
perform True Size printing on new Senographe Essential product.
Author:
Richard BERTRANINE
Mammography Engineering
richard.BERTRANINE@ge.com
GEMS-E
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√ _
(If No, Service Note is not to be distributed)
REVISION HISTORY
APPLIES TO
For more information, refer to Applicability (page 3) of the attached Troubleshooting Guide.
PURPOSE
The purpose of the Troubleshooting Guide attached at this Service Note is to help the Service Team with all
issues related to PremiumView algorithm appearing in the field. It applies on both Review Workstations and
Acquisition workstations.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Richard BERTRANINE, Mammography Engineer
GEMS
Reviewer:
Patrick VENTURA, CSE Installed Base Engineer
GEMS
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers PSR No
This Service Note answers PQR No
REVISION HISTORY
The purpose of this Troubleshooting Guide is to help the Service Team with all image-related issues related to the Premium View
(PV) algorithm appearing in the field.
It applies to Premium View applied on both Review workstations and Acquisition workstations.
It includes:
• Best practice for an efficient primary investigation
• Decision tree to identify quickly the type of issue
• List of all PV1 & PV2 issues identified today (white images, small images, crash...)
• Details for every issue:
• Concrete examples in .jpg format
• Process to identify the problem
• Explanation of the root cause
• Give workaround (if any) to communicate to the customer
• Reference to examples of DICOM images for each type of issue
1/
SN4687 Rev1/
21 DEC 2006
Premium View Troubleshooting Guide
General Advice
2/
SN4687 Rev1/
21 DEC 2006
Applicability : Product Tech. Release / Application SW Version / PV release version
Review workstations Acquisition workstations
AWS
RWS Senographe 2000D
Technical Release AWS SW Premium View SW Version
RWS SW version
Technical Release Premium View SW Version
version
Onyx M4 17.2 N/A
RWS preM4 Older versions N/A Pearl FMI 17.2.3 N/A
RWS M4 V9 PV1 UPS obso 17.2.10 N/A
WS obso 17.3 N/A
RWS IB V10.3 PV1
Alnitak F4 17.4.5 PV2b
Senographe DS
Technical Release AWS SW Premium View SW Version
version
SenoAdvantage Nephtys M4 31.0 PV2b
Nephtys M4+ 31.3.2 PV2b
SA 2.0 SW Nephtys M5A 31.20 PV2b
Technical Release Premium View SW Version
version
Nephtys M5B 32.04 PV2b
SA1.0 SA_02.1.2 PV1 Nephtys M5B Plus 32.05 PV2b
SA1.1 SA_03.1.2 PV1 Nephtys M5B FB 32.10 PV2b
3/
SN4687 Rev1/
21 DEC 2006
Premium View Troubleshooting Guide
Decision Tree Entry
Applying Premium View to images can sometimes generate different kinds of image-related issues. Some of the issues may not
apply a particular product configuration listed in the table below:
SenoAdvantage 2.0 M3
See page 6
(Premium View 2a)
Note: Two versions of Premium View are available in the field: PV1 and PV2. Please refer to Applicability to know which version you have on your system.
Main difference: PV2 is applicable on collimated and Mag views while PV1 is not.
4/
SN4687 Rev1/
21 DEC 2006
Identified Issues with RWS or SenoAdvantage 1.x (PREMIUM VIEW 1)
Background not
homogeneous near
YES breast border?
NO
5/
SN4687 Rev1/
21 DEC 2006
Identified Issues on SenoAdvantage 2.0 M3 (PREMIUM VIEW 2a)
Background not
homogeneous near
Set WW~900 & breast border?
WL~16000 on RAW
YES WW = 750 or Breast dense and very
NO WW = 900 YES small thickness
8/
SN4687 Rev1/
21 DEC 2006
Issue 1 : Random white/black image (digit added in WL/WL)
Workaround
• Close the viewer and reopen the exam
• Readjust WW/WL to get back to a
diagnosable image
9/
SN4687 Rev1/
21 DEC 2006
Issue 1 : Random white/black image (digit added in WL/WL)
Release: SA2.0 M3 (SA2_02.1.5) (PV2) DICOM Image examples
Effect: N/A: this is a random issue
• White image
• Black image
Root cause:
Bug in the windowing annotation in SenoAdvantage 2.0 M3
software.
Identification:
• Effect appears randomly for the same image. Close the
viewer and reload the image previously having the issue. It
should irregularly be displayed correctly/not correctly.
• The window-width/level annotation corresponds to a regular
value plus 1 digit.
• For an error on Window Width, image will be all white
• For an error on Window Level, image will be all black
E.g: for a usual window width of 1050, it displays 10501. This is
characteristic of this issue
Correction: FMI12061 from M3 to M4 corrects the issue
10 /
SN4687 Rev1/
21 DEC 2006
Issue 2 : Crash (“Application exited abnormally”)
Release: RWS (PV1) /SA1.x (PV1) DICOM Image examples
Effect: Filename1 = Crash_01_RAW
• Viewer crashes PatientName1 = Premium View Crash LMLO
Delete the raw image having the issue on RWS only after
checking that it is backed up on AWS or PACS (Note: PV will
therefore not be applied on this image)
Correction: SA2.0 corrects the issue: if occurrence of this
issue on site is too high, please open a CSO.
11 /
SN4687 Rev1/
21 DEC 2006
Issue 3 : Small images
Root causes
• Object different from breast appears on an
image border different from chestwall border
(collimator blades, marker, patient’s arm,
bone…) provoking failure of Fit-To-Breast zoom
Workaround
• Change the zoom mode (from Fit-to-Breast to
Full Resolution or Full Field modes)
12 /
SN4687 Rev1/
21 DEC 2006
Issue 3 : Small images
Release: SA2.0 (PV2) /SA2.1 (PV2)
DICOM Image examples
Effect:
Filename1 = Fit-To-Breast_01_RAW
• Fit-to-breast does not work: the computed breast ROI is the whole
image, resulting in a display of a small image in comparison to other PatientName1 = Fit-To-Breast 01
images zoomed to the real breast ROI PatientID1 = AW108496…
Root causes: SeriesNumber1 = 18471
• Collimator blades moved and may enter the Field-Of-View. They are ImageNumber1 = 4
detected as not being part of the detector background. As it appears in
the border of the image, resulting ROI is the whole image.
• Arm, bone or marker are inside the image Filename2 = Fit-To-Breast_02_RAW
• X-Ray tube could be shifting laterally with arm rotation qnd appear PatientName2 = Fit-To-Breast 02
inside the image PatientID2 = AW904070…
Identification of root cause: SeriesNumber2 = 54346
• Smart Invert the RAW image and check on all borders different than ImageNumber2 = 3
chest wall border that no object appears
• If you did not manage to see any object on the borders of the image,
display the breast Region Of Interest. To do this, close SenoAdvantage, Filename3 = Fit-To-Breast_06_RAW
open a command window and enter the following four commands: PatientName3 = Fit-To-Breast 06
cd ~sdc/MRVW PatientID3 = AW436651…
source mrvw.cshrc SeriesNumber3 = 7580
setenv MRVW_PV_ROI ImageNumber3 = 7
senoadvantage
The ROI will appear on the PV images as a white box Filename4 = Fit-To-Breast_07_RAW
• To restore the initial configuration, enter unsetenv MRVW_PV_ROI in the PatientName4 = Fit-To-Breast 07
same Command Window
PatientID4 = AW113951…
Correction:
SeriesNumber4 = 1239
• If the collimator is the root cause, collimator needs to be recalibrated: it
may have other impacts on IQ ImageNumber4 = 2
• If the X-Ray tube is the root cause, X-Ray tube shall be replaced (for
13 /
Senographe DS, see job card D/R A261, section 6-2 ) SN4687 Rev1/
21 DEC 2006
Issue 4 : High contrast image
Workaround
• Readjust WW/WL to get back to a
diagnosable image
14 /
SN4687 Rev1/
21 DEC 2006
Issue 4 : High contrast image
Release: SA2.0 (PV2) /SA2.1 (PV2) DICOM Image examples
Effect: Filename1 = Too_Contrasted_03_RAW
• White image PatientName1 = Too Contrasted 03
• Breast is very small and acquired with very low dose on an PatientID2 = AW722022…
Essential detector, the non-saturated background may be out SeriesNumber2 = 13680
of the background model used by the algorithm ImageNumber2 = 2
Identification:
• Check breast thickness value and density. If breast is very Filename3 = Too_Contrasted_07_RAW
dense and thickness < 30mm then root cause may be the PatientName3 = Too Contrasted 07
background model used by the algorithm PatientID3 = AW476149…
• If breast thickness is not automatically displayed, check its SeriesNumber3 = 13680
value in DICOM header (see Procedure 2.1) ImageNumber3 = 3
• Check radiological thickness value in DICOM header (See
Procedure 2.2) Filename4 = Too_Contrasted_09_RAW
• If the value mechanical_thickness/radiological_thickness < PatientName4 = Too Contrasted 09
0.7, root cause is certainly the breast model used by the PatientID4 = AW212854
algorithm
SeriesNumber4 = 13660
Correction/Workaround: ImageNumber4 = 2
• Readjust WW/WL manually to get back the diagnostic image
15 /
SN4687 Rev1/
21 DEC 2006
Issue 5 : PV1 non-applicability cases
Workaround
• If image acquired with PV enabled at AWS:
- Send corresponding RAW image back to AWS
- Reprocess with TE algorithm (PV = Disable in
Medical Application Preferences)
- Send TE image back to SenoAdvantage
16 /
SN4687 Rev1/
21 DEC 2006
Issue 5 : PV1 non-applicability cases
Release: RWS (PV1) /SA1.x (PV1) DICOM Image examples
Effect: Filename1 = Implant_02_RAW
• White image PatientName1 = implant_marcia_06
SPOT PADDLE
Workaround
• If image acquired with PV enabled at AWS:
- Send corresponding RAW image back to AWS
- Reprocess with TE algorithm (PV = Disable in
Medical Application Preferences)
- Send TE image back to SenoAdvantage
18 /
SN4687 Rev1/
21 DEC 2006
Issue 6 : PV2 non-applicability cases
Release: SA2.0 (PV2) /SA2.1 (PV2) DICOM Image examples
Effect: Filename1 = Implant_02_RAW
• White image PatientName1 = implant_marcia_06
• Spot paddles in Contact mode (paddle inside the image) PatientID2 = AW726629…
SeriesNumber2 = 11493
• Median filtering not adapted on borders (over/undershooting)
ImageNumber2 = 3
Identification: Check that you are in one of the non-
applicability cases above
Filename3 = Stereo_Scout_RAW_01
Workaround:
PatientName3 = stereo
• If image acquired with TE, use TE image only for diagnosis PatientID3 = fdgr
• If image acquired with PV2 enabled at AWS, send SeriesNumber3 = 667
corresponding RAW image back to the Acquisition workstation ImageNumber3 = 1
and reprocess it with TE algorithm
Note: if site was primarily configured with PremiumView = Filename4 = Implant_01_RAW
Enable in MedApp preferences on ADS, do not forget to revert
PatientName4 = Implant 01
back to this configuration after you performed the workaround
PatientID4 = AW169953
SeriesNumber4 = 11606
ImageNumber4 = 4
19 /
SN4687 Rev1/
21 DEC 2006
Issue 7 : Halo around Breast Border
Effect when
smart Invert is
Heterogeneity applied:
of the
background
Workaround
• Readjust WW/WL to get back to a
diagnosticable image (White image)
• No workaround available for SmartInvert
issue
20 /
SN4687 Rev1/
21 DEC 2006
Issue 7 : Halo around Breast Border
Release: SA2.0 (PV2) /SA2.1 (PV2) DICOM Image examples
Effect: Filename1 = Breast_Border_Halation_02_RAW
• White image PatientName1 = Breast Halation 02
• When doing smartInvert, the breast border is including some PatientID1 = AW526659…
of the background (like a pixelized shadow) SeriesNumber1 = 1413
Correction/Workaround:
Filename4 = Breast_Border_Halation_13_1_RAW
• Recalibrate all gain maps to remove the residual long-term
PatientName4 = Breast Halation 13
hysteresis effect that provokes background heterogeneity
PatientID4 = AW145709
• For the windowing: readjust WW/WL manually to get back
SeriesNumber4 = 1239
the diagnostic image
ImageNumber4 = 1
• For Smart Invert: no workaround as the breast area is
included in the computed area 21 /
SN4687 Rev1/
21 DEC 2006
Issue 8 : Darker image / Breast border not visible
Workaround
• Set WW = 1050 and ask customer if this
Potential feedbacks from the customer: improved/resolved the issue
• « Image too dark » (default WL is too high) • If customer is satisfied for all image types,
set default WW setting in Protocol Manager
• « Breast border/skin line is not visible »
to Low (1050)
• If customer is still not satisfied, please send
the RAW images to Engineering
22 /
SN4687 Rev1/
21 DEC 2006
Specific Procedures
Procedure 1 : How to send images to Engineering
Procedure 2 : How to read DICOM header values of an image
23 /
SN4687 Rev1/
21 DEC 2006
Procedure 1 : How to send images to Engineering
• Burn on CD all DICOM RAW images generating a PremiumView issue
• Describe the issue of the site in an e-mail as precisely as possible
Example:
“Site works with a Senographe DS in M5B configuration and a SenoAdvantage 2.0 M4 version.
Before site was upgraded with M5B FMI, they used to work with a M4 version on AWS (ADS_31.0) and
a SA1.2 on review (SA_04.1.2). They used TE as default processing and FineView was not applied on
AWS. They did not notice any problem on display before this upgrade.
Their default setting is now FineView enabled + PV2 enabled on AWS and PV2 computed by default on
review, with WW set by default to Standard=900.
Customer complains to get regularly high contrast images (5/day). They also say images are generally
darker than before the upgrade (almost every exam).
After modifying the WW to 1050, both problems were resolved for fatty breasts but it is still present for
denser breasts.
When reprocessed with TE, customer is satisfied with the display, both on dense and fatty breasts.
We may have here images provoking Issue4 and Issue8: CD attached contains the RAW images of the
dense breasts on which WW=1050 did not solve the issue”
25 /
SN4687 Rev1/
21 DEC 2006
23 NOV 2006 SERVICE NOTE Page 1 of 2
GIB 1D SENOGRAPHE ESSENTIAL SN 4698
Rev. 1 5196510-800
APPLIES TO
Applies only to "Senographe Essential Acquisition Systems" manufactured under "Sirius M3A Plus"
Technical Release (more information about this Technical Release can be found in the section
"Product history and compatibility" of the SIP).
System identification:
They can easily be identified in the customer site. Two coexisting conditions are necessary:
• First condition: System identification label should be 5144816 or 5144816-1-1
• Second condition: Firmware Version for the CPU board is Poseidon NGD3.07
This second parameter is displayed when opening Service Desktop.
PURPOSE/SYMPTOM
When trying to calibrate the AOP in Small Focal Spot mode using the standard paddle for mag
mode (19x23) (Job Card CAL A051 in SIP), the calibration is impossible.
PROBLEM
It is impossible to calibrate the system in AOP Mag mode.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Céline COLIN
GEMS-E
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers PSR Yes _ _ No _√_
This Service Note answers PQR Yes _ _ No _√_
REVISION HISTORY
VALIDITY
• This Service Note cancels and replaces Service Note SN4623A, only for Senographe Essential system.
• Before applying this SN 4701, make sure that no further SN 4701A has been released.
APPLIES TO
PURPOSE/SYMPTOM
Inside the Senographe an IP network is used to link the ADS Computer, IDC and the Gantry CPU (Poseidon).
This network uses the address 192.168.1.0 with the net mask 255.255.255.0.
On some sites the hospital network can also be 192.168.1.0; this creates an addressing conflict between the
two networks. These addressing conflicts are usually found once the Senographe is connected to the hospital
network.
PROBLEM
The Senographe cannot be used on the hospital network.
SOLUTION
You need to change Senographe internal network address. The procedure is given in the attached Job Card
ELE A050A.
This Job Card replaces provisionally the Job Card ELE A050 published in the SIP class A of the Senographe
Acquisition System.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Jean-Claude MAITRE
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers PSR No
This Service Note answers PQR Yes
PQR numbers: 13055646, 13032919 and 13026490
REVISION HISTORY
This Job Card published replaces provisionally the Job Card ELE A050 published in the SIP class A.
1 SUPPLY
None
2 TOOLS
None
3 REQUIRED EFFORT
Personnel: 1 Field Engineer
Time: 2 hours
4 SAFETY PRECAUTIONS
None
The IDC Table, Laptop and Titan entries in the table above are components that no longer exist, but still
need to be configured and retained in the Senographe system for legacy reasons.
Changing the Senographe system’s internal IP addresses does not affect any of the features of the system
(e.g. service features, service desktop, calibration menus, diagnostic menus, etc.). However, it does affect
performing upgrades of the Senographe system’s components (see Steering Guide for future Component
upgrades of Senographe Acquisition System SIP).
Note : The detector is on a subnet of 192.168.2.0. Therefore, when choosing a new IP address for each of
the components do not choose 192.168.2.xx.
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
6 PREREQUISITES
6-1 Obtain and install Update IDC IP Address script
Obtain the Update IDC IP Address script from your OLC and install it on the IDC, as follows:
1. Obtain the changeIDC_IP.sh script from OLC (by e-mail or similar) and copy it to the C:\TEMP
directory of your laptop.
2. Manually, configure your laptop’s Ethernet adapter with an IP address of 192.168.1.100,
Subnet mask of 255.255.255.0 and Default gateway to 192.168.1.1. If you need to know how
to do this, use the following sub-steps:
a. From the Windows Desktop, double click the My Network Places icon.
b. From the My Network Places window that appears, click View Network Connections
(Windows XP) or Dial-up and Network Connections (Windows 2000).
c. From the Network Connections window that appears, double click on the Local Area
Network Connection icon that corresponds to your “wired” Ethernet adapter.
d. From the Local Area Connection Status window that appears, click the Properties
button.
e. From the Local Area Connection Properties window that appears, select the Internet
Protocol (TCP/IP) and click the Properties button.
f. In the General tab of the Internet Protocol (TCP/IP) Properties window that appears,
ensure that the Use the following IP address radio box is enabled, and the IP address
settings are as follows:
— IP address : 192.168.1.100
— Subnet mask : 255.255.255.0
g. In the Internet Protocol (TCP/IP) Properties window click the OK button.
h. You are returned to the Local Area Connection Properties window. Click the OK button.
i. You are returned to the Local Area Connection Status window. Click the Close button.
3. Connect your laptop’s Ethernet adapter to the Control Station’s switch using a “straight”
Ethernet cable.
4. Launch an MS-DOS command window (Start > Programs > Accessories > Command Prompt).
5. From the command window that appears, change to the C:\TEMP directory of your laptop where
the changeIDC_IP.sh is located, by entering:
cd C:\TEMP
6. Connect to the IDC (whose IP Address is 192.168.1.20) via FTP, by entering:
ftp 192.168.1.20
7. Log in to the IDC as follows:
a. At the username prompt enter:
xruser
b. When requested to specify the password, enter:
4$xray
8. Change to the /magichome/xruser/bin directory by entering:
cd /magichome/xruser/bin
9. Use binary transfer mode, by entering:
bin
10. Put the changeIDC_IP.sh file from your laptop’s C:\TEMP directory to the IDC’s
/magichome/xruser/bin directory, by entering:
put changeIDC_IP.sh
11. Close the laptop’s FTP connection with the IDC, by entering:
bye
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
Ensure that you run the network parameter configuration in Job Card ELE A021 - Networking Connection
and Configuration of Senographe Acquisition System SIP first to set the Senographe system’s external IP
address. If you run the network parameter configuration detailed in Job Card ELE A021 - Networking
Connection and Configuration after this Job Card you will overwrite the internal IP address of the ADS
Computer that you modified in this Job Card.
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
7 PROCEDURES
When you change the Senographe system’s internal IP addresses, you must change the IP address of
each component in the order listed in the following sub-sections.
Note:
If you make a typing error, you can correct your mistake at the end (in step 7) after re-entering the
command bootChange.
6. At the -> prompt, verify that the IP Address changes you made in step 5 above were set by re-
entering:
bootChange
7. Then press the <Return> key at each parameter to and check that the IP addresses have been set
to the correct values. If necessary, correct the parameter before pressing the <Return> key.
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
CAUTION
Double check that the parameters are set as described in step 5 above. An error in any of the
parameters can render the Gantry CPU inoperable, which requires a board replacement.
9. Within the TextEdit application window, change all of the current Senographe systems IP addresses
from 192.168.1.x to match your preferred new address scheme (e.g. 192.168.100.x).
10. Save the /etc/inet/hosts file (File > Save) and double-click the button in the top left of the TextEdit
window to exit the editor.
11. Copy the newly modified /etc/inet/hosts file to the floppy disk for backup purposes, by entering:
cp /etc/inet/hosts /floppy/hosts.new
12. Ensure that /etc/hosts is a symbolic link to /etc/inet/hosts, by using the following sub-steps:
a. List all the symbolic links associated with the /etc/hosts file by entering:
ls -l /etc/hosts
b. Review the command line output.
c. Remove the /etc/hosts file without prompting for confirmation, regardless of the file's permissions, by
entering:
rm -f /etc/hosts
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
15. Within the TextEdit application window, on the last line of the ~sdc/senovision/scripts/ light_adjustment
script, change the reference of http://192.168.1.10 to match the new address of the AWS (e.g.
192.168.100.10).
16. Save the ~sdc/senovision/scripts/light_adjustment file (File > Save) and double-click the button in
the top left of the TextEdit window to exit the editor.
17. Copy the newly modified ~sdc/senovision/scripts/light_adjustment file to the floppy disk for backup
purposes, by entering:
cp ~sdc/senovision/scripts/light_adjustment /floppy/light_adjustment.new
18. Copy the original ~sdc/senovision/config/PositionerServer.cfg file to the floppy disk for backup
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
purposes, by entering:
cp ~sdc/senovision/config/PositionerServer.cfg /floppy
19. Open the ~sdc/senovision/config/PositionerServer.cfg file with the textedit command by entering:
textedit ~sdc/senovision/config/PositionerServer.cfg
The ~sdc/senovision/config/PositionerServer.cfg file appears in an X-Windows based TextEdit
application window.
20. Within the TextEdit application window, scroll down to the INET_ADDR parameter located in the
[ConfigSPLine] section of the ~sdc/senovision/config/PositionerServer.cfg file, and change the
reference of 192.168.1.40 to match the new address of the Poseidon (Gantry CPU) (e.g.
192.168.100.40).
21. Save the ~sdc/senovision/config/PositionerServer.cfg file (File > Save) and double-click the button
in the top left of the TextEdit window to exit the editor.
22. Copy the newly modified ~sdc/senovision/config/PositionerServer.cfg file to the floppy disk for backup
purposes, by entering:
cp ~sdc/senovision/config/PositionerServer.cfg /floppy/PositionerServer.cfg.new
23. Copy the original /export/home/insite/svcproxy_env.cmd file to the floppy disk for backup purposes, by
entering:
cp /export/home/insite/svcproxy_env.cmd /floppy
24. Open the /export/home/insite/svcproxy_env.cmd file with the textedit command by entering:
textedit /export/home/insite/svcproxy_env.cmd
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
25. Within the TextEdit application window, change the all of the current Senographe system’s IP
addresses from 192.168.1.x to match your preferred new address scheme (e.g. 192.168.100.x).
26. Save the /export/home/insite/svcproxy_env.cmd file (File > Save) and double-click the button in
the top left of the TextEdit window to exit the editor.
27. Copy the newly modified /export/home/insite/svcproxy_env.cmd file to the floppy disk for backup
purposes, by entering:
cp /export/home/insite/svcproxy_env.cmd /floppy/svcproxy_env.cmd.new
28. Unmount the floppy disk drive, by entering:
umount /floppy
29. Eject the floppy diskette which contains all of the original backed up files, by entering:
eject
30. Reboot the system for the changes to take effect by entering:
reboot
31. From the behind the Browser, right mouse in the background of the Browser screen, then select
Service Tools/Service Desktop from the pop-up menu to launch the Service Desktop. Ensure that the
Service Desktop is working as expected.
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
8 COMPLETION
Make a noticeable entry in the maintenance log book that the internal IP addresses of the Senographe
system have been changed.
Explain to the customer that each time they power on the Senographe system at the start of the day that
they will see an S61 X-ray Beam not ready error message on the X-ray Console. Explain to them that this
is normal and due to the fact that the Gantry CPU needs to boot up after the ADS computer. Explain to
the customer that a simple reboot of the Gantry CPU will remove the error and to restore communication
between the Gantry CPU and the ADS computer.
Explain to the customer that once the system has fully powered up, in order to perform a reboot of the
Gantry CPU to stop the S61 X-ray Beam not ready error message that they can simply press the O (off)
button on the X-ray Console, and then press the I (on) button on the X-ray Console. You can demonstrate
this to them as follows:
1. Power off the Senographe system from the ADS software interface.
2. Power on the system from the X-ray Console (press the I (on) button).
3. Login as sdc so that the ADS software is running.
4. Point out the S61 X-ray Beam not ready error message on the X-ray Console.
5. Press the O (off) button on the X-ray Console (this powers down the Gantry CPU but NOT the ADS
Computer).
6. Press the I (on) button on the X-ray Console (this powers on the Gantry CPU which then establishes
a network connection with the ADS Computer).
7. Point out that the S61 X-ray Beam not ready error message no longer appears on the X-ray Console.
GE Healthcare Senographe Essential Acquisition System
Revision 1
Job Card ELE A050A - Changing Senographe Internal IP Addresses
9-1 Steering guide for future AWS software upgrades on the ADS Computer
If you want to upgrade the AWS Workstation software on the ADS Computer, proceed as follows:
• Perform Section 7-3 to reconfigure each of the ADS Computer’s files back to their default 192.168.1.0
network address scheme.
• Run the upgrade of the AWS Workstation software on the ADS Computer.
• Perform Section 7-3 to reconfigure each of the ADS Computer’s files back to your preferred network
address scheme (e.g. 192.168.100.0 network).
9-5 Steering guide for future software upgrades on the Gantry CPU
If you want to upgrade the software on the Gantry CPU, proceed as follows:
• Perform Section 7-2 to reconfigure the Gantry CPU back to the default IP address of 192.168.1.40.
• Perform Section 7-3 to reconfigure each of the ADS Computer’s files back to their default 192.168.1.0
network address scheme.
• Run the upgrade of the software on the Gantry CPU.
• Perform Section 7-2 to reconfigure the Gantry CPU to the your preferred IP address (e.g.
192.168.100.40).
• Perform Section 7-3 to reconfigure each of the ADS Computer’s files back to your preferred network
address scheme (e.g. 192.168.100.0 network).
PURPOSE/SYMPTOM
When the Senographe system experiences communication loss between ADS and the Gantry CPU,
the system waits for the link to be restored before proceeding. If the interruption is too long, the
system results with a pop-up message on the Control Station monitor and error type 4 logged in the
error.log file on ADS.
If the interruption is temporary, the error message “S57 Lost communication ADS/POS” is displayed
on the X-ray Console until the communication is restored.
Since this error is recoverable, it is not logged in the error.log file on ADS.
However, in a stereo exam, upon interruption of the link between ADS and the positioner, the
system will start a new series to avoid sending corrupted target coordinates to the Stereotaxy
positioner.
The exam has therefore to be re-done from the beginning.
The purpose of this Service Note is to give troubleshooting instructions to get rid of these
intermittent errors.
PROBLEM
The communication problem can stem from:
1. Bad connection
2. Bad cable
3. Incorrect routing of Ethernet cables
4. Defective Hub (Ethernet Switch)
Another root cause of ADS-Positioner communication issue is described in the Service Note
SN4704 – Ethernet Grounding.
SOLUTION
The system shall undergo a thorough inspection following the procedure hereafter.
PROCEDURE
1 TROUBLESHOOTING OF BAD CONNECTION
1. Remove Gantry column cover, and the Control Station’s top and Omega covers.
2. Check that all cables are fully plugged into their connectors in a relaxed position, and that
there is no stress on cable termination.
3. If needed, re-install tie-wraps or give more leeway to the cables by adjusting harnesses.
3 CABLE ROUTING
1. General principles:
• The cables must be routed and stowed exactly as shown below to minimize
electromagnetic (EMC) interference effects.
• Power cables and data cables must not be routed together.
• Excess Ethernet cable must to be stowed and attached to the structure with a “figure of
8” shape.
• Tie-wraps used to maintain cables must not be too tight, otherwise the wires can be
damaged inside the cables and cause intermittent contacts.
• Before putting back the covers on the system, make sure that all ground cables have
been re-connected to the sub-systems and metallic covers.
b. Make sure that the Ethernet cables and the X-ray Console cable are routed as
indicated, and not in close proximity to power cables:
b. Make sure that the Ethernet cable routing along the back of the Gantry is away from the
MPCB and fan:
MPCB
c. Make sure that the Ethernet cable is as far as possible from the Generator power supply
cable (typically 20cm). Ideally, use metallic separation between the 2 cables (if
possible):
FORWARD PRODUCTION
N/A
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Bruno Férard
Mammo System Engineer
GEMS-E
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _ _ No _√_
REVISION HISTORY
ETHERNET GROUNDING
APPLIES TO
PURPOSE/SYMPTOM
Some Senographe DS and Essential systems experience Gantry issues that, either:
requires the customer to reboot the Gantry twice,
or
the system without any specific reason reports an E04 “arm fatal failure” error that is not
logged in the error.log file on ADS,
or
during exam, the X-ray Console displays a short and random message “S57 Lost
Communication ADS/POS”.
PROBLEM INVESTIGATION:
One root cause of this issue is the electric environment that creates EMC interference and disrupts
the ADS-Positioner communication. This issue does not appear if the Ethernet cable grounding (the
cable between the Control Station switch and the Gantry CPU, which passes via the Interface
board) is correct.
Other root causes of ADS-Positioner communication issue are described in the Service Note
SN4702 – Control Station / Positioner Communication Issue Trouble Shooting.
SOLUTION
The issue can be corrected by adding a ground wire between the Ethernet socket on the Interface
board and the Interface board.
Note: In case you need to replace the Ethernet cable, use only the cable specified by GE (not a
cable bought to the local hardware store, even if rated cat 5E).
PRELIMINARY OPERATION
If the Ethernet cable is correctly grounded (Interface board connector correctly grounded), the
procedure described hereafter is useless. Check this grounding as follows:
1) Disconnect the Ethernet cable from the Switch.
2) Check the continuity between the Ethernet connector’s metallic shielding and the Gantry-MPCB
housing.
Gantry-
Ethernet MPCB Interface
connection housing board
Ethernet
connector
Continuity
check
Ethernet
cable
PROCEDURE
Perform the following procedure to improve the grounding of the Ethernet cable connected to the
Interface board inside the Gantry:
Note: Make sure you use the recommended tools (an earth strap) to avoid electrostatic discharge.
Interface Board
3) Solder a wire on the Interface board between the pin of Ethernet connector and the pin of 0 volt.
(This wire links the connector shield to the ground via the board fixing screws).
Soldered Wire
4) Reassemble the Interface board and CPU board on the Gantry (refer to JC-DR-A-189 and JC-
DR-A-190 in the SIP).
Notice! Another method to improve the grounding of Ethernet cable is to strip back the plastic
covering of the Ethernet cable and to link its exposed shield to the Gantry-MPCB metal
sheet with a metal clamp. This method is not recommended because some cable shields are
fragile, and can case additional communication problems with time.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Jean Pierre Maynard
GEMS
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _ _ No _√_
REVISION HISTORY
ETHERNET GROUNDING
APPLIES TO
PURPOSE/SYMPTOM
Some Senographe DS and Essential systems experience Gantry issues that, either:
requires the customer to reboot the Gantry twice,
or
the system without any specific reason reports an E04 “arm fatal failure” error that is not
logged in the error.log file on ADS,
or
during exam, the X-ray Console displays a short and random message “S57 Lost
Communication ADS/POS”.
PROBLEM INVESTIGATION:
One root cause of this issue is the electric environment that creates EMC interference and disrupts
the ADS-Positioner communication. This issue does not appear if the Ethernet cable grounding (the
cable between the Control Station switch and the Gantry CPU, which passes via the Interface
board) is correct.
Other root causes of ADS-Positioner communication issue are described in the Service Note
SN4702 – Control Station / Positioner Communication Issue Trouble Shooting.
SOLUTION
The issue can be corrected by adding a ground wire between the Ethernet socket on the Interface
board and the Interface board.
Note: In case you need to replace the Ethernet cable, use only the cable specified by GE (not a
cable bought to the local hardware store, even if rated cat 5E).
PRELIMINARY OPERATION
If the Ethernet cable is correctly grounded (Interface board connector correctly grounded), the
procedure described hereafter is useless. Check this grounding as follows:
1) Disconnect the Ethernet cable from the Switch.
2) Check the continuity between the Ethernet connector’s metallic shielding and the Gantry-MPCB
housing.
Gantry-
Ethernet MPCB Interface
connection housing board
Ethernet
connector
Continuity
check
Ethernet
cable
PROCEDURE
Perform the following procedure to improve the grounding of the Ethernet cable connected to the
Interface board inside the Gantry:
Note: Make sure you use the recommended tools (an earth strap) to avoid electrostatic discharge.
Interface Board
3) Solder a wire on the Interface board between the pin of Ethernet connector and the pin of 0 volt.
(This wire links the connector shield to the ground via the board fixing screws).
Soldered Wire
4) Reassemble the Interface board and CPU board on the Gantry (refer to JC-DR-A-189 and JC-
DR-A-190 in the SIP).
Notice! Another method to improve the grounding of Ethernet cable is to strip back the plastic
covering of the Ethernet cable and to link its exposed shield to the Gantry-MPCB metal
sheet with a metal clamp. This method is not recommended because some cable shields are
fragile, and can case additional communication problems with time.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Jean Pierre Maynard
GEMS
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _ _ No _√_
REVISION HISTORY
VALIDITY
Before using this SN 4711, make sure that no further SN 4711A is released.
APPLIES TO
PURPOSE/SYMPTOM
In case of a Collimator defect, you must order Collimator set 2408847 or 2398519-1 as a
replacement.
The Collimator set is currently delivered with an Interface Plate to mount the Collimator on the Tube
Head structure. However, the supplied Interface Plate does not contain the necessary adjustment
leeway to be able to successfully align the Collimator.
Tube Head
structure
Interface
plate
Collimator
Box
Therefore, if both the new Collimator and the supplied Interface Plate are replaced according to Job
Card D/R A280 of the SIP, you can experience failure to calibrate the new Collimator using Job
Card CAL A029 - Collimator Format Calibration.
Interface
plate
Collimator
Box
PROBLEM
Due to an on-going alignment issue of the Gantry structure on the manufacturing line, some manual
rework is performed on the Interface Plate of the Collimator to restore the correct alignment with the
tube focal plane.
If a Collimator set is ordered, the supplied Interface Plate has not undergone this rework and can
cause the Collimator to be so off-centered to a level such that the calibration may not be able to
compensate for any misalignment.
SOLUTION
Until the Collimator set FRU is modified with an increased adjustment leeway of the Interface Plate,
it is preferable to use the original Interface Plate with the new Collimator to reduce the risk of
calibration failure.
PROCEDURE
1. Remove the old Interface Plate from the defective Collimator box and remove the new Interface
Plate from the new Collimator box.
The adjustment can be performed by gently pushing the Collimator aside by trial and error:
OR
a. Turn the adjustment screw clock-wise OR without the adjustment screw, push the
Collimator to the right (when facing the Gantry).
b. Turn the adjustment screw counterclock-wise OR without the adjustment screw, push the
Collimator to the left (when facing the Gantry).
4. Execute the calibrations listed in the COMPLETION Section of Job Card D/R A280.
FORWARD PRODUCTION
In forward production, actions are in progress to fix alignment issues of the Gantry.
For service parts, the Collimator set FRU is going to be modified so that the Interface Plate is able
to compensate the misalignment.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Bruno Férard
Mammo System Engineer
GEMS-E
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _ _ No _√_
REVISION HISTORY
VALIDITY
Before using this SN 4719, make sure that no further SN 4719A has been released.
APPLIES TO
PURPOSE/SYMPTOM
The Conversion Factor (CF) calibration result from Job Card JC-CAL-A-040 is not taken into account by the system
until the IDC is rebooted. This can lead to inaccurate results for the following Job Cards if they are performed just after
performing a CF Calibration without an IDC reboot:
• JC-CAL-A-051 — AOP Calibration
• JC-CAL-A-A053 — mAs Non-linearity Calibration
• JC-ELE-A-038 — AOP Mode and SNR Check (for example, the AOP test might fail at 25 mm)
PROBLEM
The CF calibration result from Job Card JC-CAL-A-040 is not taken into account by the system until the IDC is
rebooted. This problem is related to IDC software releases 7.3-1and 7.3-2, and is due to the fact that the IDC needs to
reboot in order to register the CF calibrations.
SOLUTION
To prevent from future failure, it is necessary to reboot the IDC after every CF Calibration, (before any other
calibration or measurement).
To reboot IDC, proceed as follows:
1. From behind the Browser, launch a command window (see Section 4-1 Launching a command line window in
Chapter 4 of Senographe Acquisition System SIP).
A command window appears with an ADS prompt.
2. Connect to the IDC via Telnet, by entering:
telnet idc
3. Log in to the IDC as follows:
a. At the username prompt enter:
xruser
b. When requested to specify the password, enter:
4$xray
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Céline COLIN
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers PSR No
This Service Note answers PQR No
REVISION HISTORY
PURPOSE/SYMPTOM
This Service Note aims to cover a Service Information & Procedures update to enable rotation movements to
memorized positions (rotation presets) on Senographe Essential sites corresponding to technical releases M3A
(=M3A_Plus & M3A_FB) and M4.
PROBLEM
Arm rotation control buttons allow both movement to any required position (continuous pressure) & movement to
memorized positions (one shot). At M3A and for regulatory reasons, the default one-shot characteristic has been
modified so that only the continuous pressure characteristic was set on the Gantry CPU board.
However, further GE regulatory analysis showed no safety risk linked to rotation-predefined settings. Thus, the
Medicines and Healthcare product Regulatory Agency (MHRA) agreed to restore rotation movements to memorized
positions as Senographe Essential features.
SOLUTION
The solution is to follow instructions described here below. Corresponding procedure (Job Card D/R A190) will be
updated in next revision of Senographe Essential Service Information & Procedures (Section 7-2 “Enabling
continuous pressure characteristics for the arm rotation buttons” SHOULD be removed).
PROCEDURE
The Gantry CPU board sets the characteristic type to be used by the arm rotation control buttons. Following two
characteristic types can be set in the Gantry CPU board, as described below:
• One shot — the arm rotation control buttons only need to be pressed for one second in order to automatically
move the Rotation Arm all the way to the memorized position without needing to keep the button pressed.
(Automatic rotation movement started by pressing preset buttons can be stopped at any time by pressing any of
the buttons located on the Arm or one of the footswitches on the floor, or by touching the compression paddle.)
AND
• Continuous pressure — the arm rotation control buttons must be continuously pressed in order to move the
Rotation Arm all the way to the memorized position. If the arm rotation control button is release before the
memorized position is reached the Gantry Arm immediately stops.
A new Gantry CPU board received from manufacturing or a Gantry CPU board that has had its software updated
via the Gantry Software Update CD-ROM has the one-shot characteristics set by default.
To enable rotation presets characteristics on the Gantry CPU board, perform the following steps:
1. From behind the Browser, launch a command window:
A command window appears with an ADS prompt.
2. Telnet to the Gantry CPU board, by entering:
telnet9pos↵
3. At the -> prompt that appears, run the setpreset_normal_cmd command, by entering:
setpreset_normal_cmd↵
A password prompt appears.
4. At the password: prompt that appears, enter the following four-character password:
A0PO↵ (capital A, zero, capital P, capital O)
A preset_delay set to 1000 message appears, and you are returned to the -> prompt as follows.
5. Reboot the Gantry, by entering:
reboot↵
Once the Gantry has rebooted a -> rebootConnection closed by foreign host message appears, and you are
returned to the ADS prompt.
7. Verify the new configuration by pressing on arm rotation control buttons (references 1, 2, 3 and 4 in the
illustration):
Memorized position
Use button reference
name
CC 2
+Oblique 1
-Oblique 3
FORWARD PRODUCTION
N/A
Author:
Mohamed HABRI
Mammography Engineering
Mohammed.habri@ge.com
GEMS-E
Headquarters Information:
Are parts in stock? Yes __ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
REVISION HISTORY
APPLIES TO
TABLE 1
PURPOSE/SYMPTOM
In all Senographe Essential in the field, there is a probability of having a line with a different contrast (whiter than usual).
This line can appear after a detector reboot (full boot and generator on/off). There is a very low probability that it will
reappear at the next power cycling. So in some cases, rebooting the system shall help.
SOLUTION
The technical solution is to reload the ramp, beside the final solution, which will be, introduce in forward production in
a later release.
For the install base, up to M4 systems (IDC 7.3.2), the solution is to ask IDC to reload the ramp within the “ARC
DIGITAL TEST PATERN” procedure. This will increase slightly the detector boot (~200ms).
PROCEDURE
A. Obtain and install Arc Digital & Timing scripts on IDC:
1. Obtain a ZIP file containing these two scripts (IDC_NGD_OOD.xml, IDC_PORTABLE_OO.xml) plus an install
script (InstallNewScripts.sh) from your OLC (by e-mail or similar) and unzip them to the D:\TEMP directory of
your laptop. (create the TEMP directory on D:\ drive if it does not exist)
2. Manually, configure your laptop’s Ethernet adapter with an IP address of 192.168.1.29,
Subnet mask of 255.255.255.0 and Default gateway to 192.168.1.1. If you need to know how to do this, use the
following sub-steps:
a. From the Windows Desktop, double click the My Network Places icon.
b. From the My Network Places window that appears, click View Network Connections (Windows XP) or
Dial-up and Network Connections (Windows 2000).
c. From the Network Connections window that appears, double click on the Local Area Network
Connection icon that corresponds to your “wired” Ethernet adapter.
d. From the Local Area Connection Status window that appears, click the Properties button.
e. From the Local Area Connection Properties window that appears, select the Internet Protocol (TCP/IP)
and click the Properties button.
f. In the General tab of the Internet Protocol (TCP/IP) Properties window that appears, ensure that the Use
the following IP address radio box is enabled, and the IP address settings are as follows:
— IP address : 192.168.1.29
— Subnet mask : 255.255.255.0
g. In the Internet Protocol (TCP/IP) Properties window click the OK button.
h. You are returned to the Local Area Connection Properties window. Click the OK button.
i. You are returned to the Local Area Connection Status window. Click the Close button.
3. Connect your laptop’s Ethernet adapter to the Control Station’s switch using a “straight”
Ethernet cable.
4. Launch an MS-DOS command window (Start > Programs > Accessories > Command Prompt).
5. From the command window that appears, change to the D:\TEMP directory of your laptop where
the scripts are located, by entering:
cd D:\TEMP
6. Connect to the IDC (whose IP Address is 192.168.1.20) via FTP, by entering:
ftp 192.168.1.20
7. Log in to the IDC as follows:
a. At the username prompt enter:
xruser
b. When requested to specify the password, enter:
4$xray
8. Change to the /tmp directory by entering:
cd /tmp
9. Use binary transfer mode, by entering:
bin
10. Put the IDC_NGD_OOD.xml file from your laptop’s C:\TEMP directory to the IDC’s
/tmp directory, by entering:
put IDC_NGD_OOD.xml
11. Put the IDC_PORTABLE_OO.xml file from your laptop’s C:\TEMP directory to the IDC’s
/tmp directory, by entering:
put IDC_PORTABLE_OO.xml
12. Put the InstallNewScripts.sh file from your laptop’s C:\TEMP directory to the IDC’s
/tmp directory, by entering:
NUMBER SIZE REVISION
5214897-800 A4 1
©
Copyright 2007 by General Electric Co.
23 FEBRUARY 2007 SERVICE NOTE Page 3 of 4
GIB 1D SENOGRAPHE ESSENTIAL SN 4723
Rev. 1 5214897-800
put InstallNewScripts.sh
13. Close the laptop’s FTP connection with the IDC, by entering:
bye
14. Connect to the IDC (whose IP Address is 192.168.1.20) via telnet, by entering:
telnet 192.168.1.20
15. Log in to the IDC as follows:
a. At the username prompt enter:
xruser
b. When requested to specify the password, enter:
4$xray
16. Log in to the IDC as follows:
a. At the prompt enter:
su
b. When requested to specify the root password, enter:
#superxr
17. Change to the /tmp directory by entering:
cd /tmp
18. Make the InstallNewScripts.sh file executable, by entering:
chmod +x InstallNewScripts.sh
19. Execute InstallNewScripts.sh script, by entering:
./InstallNewScripts.sh
"Arc Digital Script Replaced" & "Bad Pixel Calibration Script Replaced" messages displayed.
20. Close telnet connection on IDC, by entering:
exit
logout
B. Verification step:
21. Reboot then entire system, by pressing the system shutdown button located towards the bottom right of the
Browser window
then power up the system, by pressing the power switch I located on the top left of the X-ray Console.
22. No error is raised on the X-ray console.
23. Plug the service key.
24. Open the Service Desktop, then from Diagnostics menu (represented by stethoscope):
- Click on “IDS” button
- Select “Arc & Noise test”
- Press Start to run the test
“Arc & Noise test” is PASSED
25. From the Service Desktop, select ImageQuality menu (represented by monitor), then:
- Select new acquisition
- Select flat field.
- Follow the instruction on the screen to complete the acquisition.
- Confirm the results for Brightness Non Uniformity, High Frequency Modulation, Bad Pixel, Bad ROI,
SNR Non Uniformity tests are PASSED
Author:
Mohamed HABRI
System Engineer
Mammography Engineering
Mohammed.habri@ge.com
GEMS-E
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
This Service Note answers PSR No
This Service Note answers PQR Yes
PQR numbers: 13055646, 13032919 and 13026490
REVISION HISTORY
APPLIES TO
PURPOSE/SYMPTOM
A new Senographe Essential system configuration called Senographe Essential International has been
released.
The goal of this service note is to:
• Present Senographe Essential International configuration to service / OLC teams.
• Ensure that a Detector International is never mounted on a Senographe Essential standard
configuration
• Ensure that a Detector International is never directly returned on shelf as a good FRU.
PROBLEM
The part number of the core system (label on the generator) in International configuration is 5144816-1-1.
It contains a detector, with new specifications, called International Detector ref. 5144831-2.
Due to regulatory requirements, the International configuration is not allowed in some countries.
However the international systems will be shipped only in countries where the configuration is allowed.
SOLUTION
Only Standard Detector 5144831 is FRU. It is compatible with all Senographe Essential configurations on the
installed base.
If an International Detector has to be replaced, the FRU to use is the Standard Detector 5144831.
At the beginning and at the end of replacement or repair operations, part number of the detector has to be
checked to make sure of detector configuration matches system configuration.
PROCEDURE
Before and after detector replacement (see job card D/R A141), check the part number written on the label
affixed on the casting of the detector to be replaced and the replacement detector.
• If the P/N of the detector to be replaced is 5144831-2, the detector must be return to repair
facilities; it shall never be put on shelf as a FRU, even if it turns out to be functional after
troubleshooting / investigation by the FE / OLC.
• The P/N of the replacement detector must be 5144831. If this is not the case, the detector has to
be returned as FOA and a PQR filed.
NUMBER SIZE REVISION
5194604-800 A4 1
Copyright© 2002 by General Electric Co.
25 OCT 2006 SERVICE NOTE Page 2 of 3
GIB 1D SENOGRAPHE ESSENTIAL SN 4689
Rev. 1 5194604-800
FORWARD PRODUCTION
Both detector P/N can be found on forward production units, however, the systems will be shipped only on
countries where the configuration is allowed.
Compatibility Coding
Within each row, items in the same color are backwards compatible. If there is a color change, there is no
compatibility. For example:
• M3A Plus Standard components are compatible with M3, except for the ADS Software kit, IDC Software kit,
Gantry CPU board, ROTN board, COMP board, PDU board and Gantry Update CD-ROM.
• M3A Plus International detector is not compatible with M3 and M3A Plus Standard.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Asia OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Eric Plisson – Mammo System Engineer
GEMS-E
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers FPR Yes _ _ No _√_
This Service Note answers CQA Yes _ _ No _√_
REVISION HISTORY
1 APPLIES TO
2 PURPOSE
The aim of this Service Note is to explain how the Seno Advantage 2.0/2.1 Mammo Review
workstations handle Premium View images when they are made by Acquisition System.
3 PROBLEM
Depending on the workflow used, it may be difficult to understand how images are read on
SenoAdvantage 2.0/2.1. This is particularly true when user performs exam comparison with PV
images. Some of them may come from the Acquisition System while others are computed locally on
SenoAdvantage.
4 SOLUTION
The following sections clarify what are the different kind of images, what are the loading criteria
according to User Preferences and/or Protocols, and how to recognize which type of image is
loaded, according to its annotation.
Processed Image: Image computed from a Raw image. Two algorithms are available:
APPLIES TO
PURPOSE/SYMPTOM
The purpose of this Service Note is to announce the creation of a new FRU and its associated D/R job card.
PROBLEM
This Stop Button may sometime break during maintenance operation (especially covers removal) and during
normal use sometime.
SOLUTION
If you need to replace the Stop Button, please order the Stop Button FRU ref.: 2398573 and follow the
procedure given in the attached Job Card ELE A291.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Gintaras Iskauskas
Installed Base Positioner Engineering Team
GEMS-E
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
REVISION HISTORY
1 SUPPLY
Stop Button ref. 2398573
2 TOOLS
Standard Mechanical Tools
3 REQUIRED EFFORT
Personnel: 1 Field Engineer
Time: 30 minutes
4 SAFETY PRECAUTIONS
Before beginning work, shut down the equipment and switch OFF the Generator hospital
supply circuit breaker. Lock it in the OFF position or mark it clearly with a warning sign to
prevent others from applying power.
Never lay a cover down with the painted side on a hard surface.
5 PREREQUISITES
None
6 PROCEDURE
1. Switch OFF the Senographe electrical power.
2. Remove the top column cover where the broken stop button is located (either left hand side or right
hand side); refer to Job Card PHY A044 - Remove/Reinstall Gantry Covers of SIP-A.
3. Search for and remove the fallen retaining ring from inside the column (if found).
4. Assemble the new Stop button on to the cover. To do this, put the spring (1) under and against the
button (2) (see illustration 1).
5. Ensure that the Stop button is correctly orientated so that corner of the triangle logo is pointing down
(see Illustration 3). Then push the Stop button through the cover (see Illustration 2) so that the recess
at the end of the Stop button is fully accessible.
6. Clip the fixation ring (3) onto the recess in the back of the Stop button (see Illustration 2). Make sure
that the fixation ring is oriented so that the open side of the ring is towards the longitudinal cut-out of the
Stop button.
Illustration 3
7. Manually press the Stop botton from outside the covers and release it. Visually observe that the
Stopbutton presses in and returns without any jams. Repeat this test five times.
8. Re-assemble the top cover back to the column; refer to Job Card PHY A044 - Remove/Reinstall Gantry
Covers of SIP-A.
7 COMPLETION
After changing the Stop button, no calibrations are necessary.
8 Nov 2006 SERVICE NOTE Page 2 of 4
GIB 1D SENO ADVANTAGE 2.0/2.1 SN 4688
Rev. 1 5194529-800
4.2 Annotation
When an image is loaded in the SenoAdvantage Viewer, the associated annotations give you many
useful indications. Here are a few annotation examples that help to understand which kind of image
is loaded:
• Raw Image alone without protocol; user preferences configured as Premium View.
NOTE: in this case SenoAdvantage computes a Premium View image from the Raw image.
As it has been computed locally, Premium view appears near WW (window Level)
annotation. In Acquisition annotation line, “Processed” parameter appears as Raw.
Premium View
WW: 750 WL: 2539
Zoom: 1.07 ROT: FL: L/R
INC: 31 AGO: 5.46mGy ESE:14,94mGY 0.3 Processed Raw
• Premium View image computed and created on Asquisition System, and loaded on
SenoAdvantage without protocol; user preferences configured as TE.
NOTE: in this case SenoAdvantage does not find a TE image. “TE Missing” is written in the
annotation. As another type of processed image exists, Premium View image is loaded.
“PREMIUM_VIEW” is written in Acquisition annotation line.
TE missing
WW: 750 WL: 2539
Zoom: 1.07 ROT: FL: L/R
INC: 31 AGO: 5.46mGy ESE:14,94mGY 0.3 Processed PREMIUM_VIEW
When the User Preferences feature is configured as Premium View, SenoAdvantage loads
Premium View images coming from an Acquisition System. If they are not available for a particular
patient, SenoAdvantage computes them from Raw images.
NOTE: If the Raw image is not present because the user did not decide to push them to the
SenoAdvantage, Premium view is not computed. If another processed image is present, “Premium
View: RAW Data missing” is written in the annotation. Image is loaded and annotation line is
updated. In the following example, TE is used.
Image Loading Criteria on SenoAdvantage is particularly useful when some exams need to be
compared to each other. Some exams have PV images computed and created on an Acquisition
System, others do not. As Premium View algorithm is exactly the same on both Acquisition System
and SenoAdvantage, SenoAdvantage computes the missing Premium View images. In this case,
exams can be compared.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers PSR
This Service Note answers PQR
REVISION HISTORY
APPLIES TO
PURPOSE / SYMPTOM
The purpose of this Service Note is to explain and inform the Field Service Engineers about the modification
of the behavior of the Field Of View (FOV) management according to the new FW release installed on DS
systems post FMI 12075DS.
PROBLEM
Once FMI 12075 is installed on DS systems, the FOV no longer operates as the customer is used to (from
M5B). When the FOV is manually reduced for spot or mag. spot imaging and when the paddle is removed
from its holder, the FOV is not reinitialized automatically to 19cmx23cm. The Technologist must manually
push the FOV size button located at the back of the tube head to adjust the FOV in order to correspond to the
current inserted paddle.
EXPLANATION / INFORMATION
We want to highlight that this is a minor change with no impact on system performance. It has been changed
to align the behavior of the system to specifications and to have the same behavior on insertion and removal
as this function is not implemented on paddle insertion. We also want to be sure you have correctly informed
the customer about this change, by giving the letter which is included in the FMI instruction, but also by
providing a demonstration to the customer by inserting a paddle, changing the FOV and removing the paddle,
as described below:
FOV 19x23
+ FOV 19x23
Paddle removal
FOV 13x18 FOV 13x18
-
NON Automatic re-initialization to full FOV
Need manual adjustment of the FOV depending on the next paddle
For your information, the following schema explains how the system worked before FMI 12075 and
represents what the customers are used to:
FOV 19x23
+ FOV 19x23
Paddle removal
FOV 13x18
- FOV 19x23
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Christophe Solis
Installed Base, Customer Quality Leader
GEMS-E
Headquarters Information:
Are parts in stock? Yes _ _ No _ _ Available On Demand _ _ N/A _√_
(If No, Service Note is not to be distributed)
REVISION HISTORY
Rev. 1 5266791-800
APPLIES TO
PURPOSE/SYMPTOM
The purpose of this Service Note is to announce the creation of a new Compression Potentiometer Support FRU
(PN 2387890), its associated D/R Job Card (JC-DR-A-242), and impact on other D/R Job Cards
(JC-DR-A-243 and JC-DR-A-250) in the SIP.
PROBLEM
The Compression Potentiometer on systems manufactured before October 2007 can cause compression errors for
small breast thicknesses, due to the vertical misalignment of the compression potentiometer string
SOLUTION
If you need to change the Compression Potentiometer Support, please order the Compression Potentiometer
Support FRU ref.: 2387890 and follow the procedure given in the attached Job Card JC-DR-A-242.
If you need to change the Compression Potentiometer, please inspect the existing Compression Potentiometer
Support before proceeding. If necessary, change the old Compression Potentiometer Support for a new
Compression Potentiometer Support FRU ref.: 2387890, and then change the Compression Potentiometer. Follow
the procedure given in the attached Job Card JC-DR-A-243.
If you need to change the Compression Board, the routing of the cables varies according to whether you have on old
or new Compression Potentiometer Support. Follow the procedure given in the attached DS and Essential Job
Cards JC-DR-A-250.
Rev. 1 5266791-800
On-Line Centers:
Author:
Gintaras Iskauskas
Installed Base Positioner Engineering Team
GEMS-E
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
REVISION HISTORY
1 SUPPLIES
Compression Potentiometer Support
2 TOOLS
• Standard Tool Box
• Mammography compression scale with digital display
3 REQUIRED EFFORT
Personnel: 1 Field Engineer
Time: 45 minutes
4 SAFETY PRECAUTIONS
WARNING
The Gantry must be powered off.
5 PREREQUISITES
• Lower the arm until you have a good access to the Compres-
sion Potentiometer Support (1).
6 PROCEDURE
6-1 Disassembly of the Potentiometer and Support
1. Disconnect the Potentiometer cable (W303) from the Compression Board (connector J6).
2. Release the screw securing the extremity of the position detecting wire (2) (3 mm allen key).
3. Remove the four screws (3) securing the Compression Potentiometer to the Compression Potenti-
ometer Support (screwdriver).
3 3
3 3
4
Systems during October 2007 and later Systems manufactured before October 2007
4. If necessary (on systems manufactured before October 2007), cut the cable tie (4) securing the com-
pression cable to the Compression Potentiometer Support (pliers).
5. Remove the two screws (5) securing the Compression Potentiometer Support to the compression
5 5
Systems during October 2007 and later Systems manufactured before October 2007
Cable Tie
Cable Tie
Note:
If you are changing a Compression Potentiometer Support on a pre October 2007 system, do not
attempt to reuse the edge protection pieces from the old support, as they are not necessary.
Note:
If the recommended compression measurement tool is not available, this verification can be done
by lowering the paddle close to the top surface of the Bucky, installing the magnification device in
the upper pair of holes, and connecting a spring dynamometer (calibrated from 0 kg to 15 kg) be-
tween the compression paddle and the magnification device.
7 COMPLETION
Carry out the following calibration procedures:
Calibrations - Checks Job Card
Gantry
Compression Force Sensor Job Card CAL A048 - Calibration of Compression Force Sensor on page
1677
Compression Thickness Job Card CAL A050 - Compression Thickness Calibration on page 1679
If Compression Thickness not OK, repeat calibrations from Compression Force Sensor
AOP/SNR Check Job Card ELE A038 - AOP Mode and SNR Check on page 791
If AOP/SNR Test not OK, repeat all calibrations
1 SUPPLIES
Identify the Compression Potentiometer, and perform the steps according to the table below.
Systems during October 2007 and later Systems manufactured before October 2007
System Action
Pre IS4-3 Order Compression Potentiometer Support and Compression Potentiometer. Install the
new Compression Potentiometer Support according to Job Card D/R A242 - Compression
Potentiometer Support, then install Compression Potentiometer according to this Job
Card.
IS4-3 and above Order Compression Potentiometer, and perform this Job Card.
2 TOOLS
• Standard Tool Box
• Mammography compression scale with digital display
3 REQUIRED EFFORT
Personnel: 1 Field Engineer
Time: 45 minutes
4 SAFETY PRECAUTIONS
WARNING
The Gantry must be powered off.
5 PREREQUISITES
• Lower the arm until you have a good access to the Compres-
sion Potentiometer (1).
6 PROCEDURE
6-1 Disassembly of the Potentiometer
1. Disconnect the Potentiometer cable (W303) from the Compression Board (connector J6).
2. Release the screw securing the extremity of the position detecting wire (2) (3 mm allen key).
3. Remove the four screws (3) securing the Compression Potentiometer to the Compression Potenti-
ometer Support (screwdriver).
3 3
3 3
Systems during October 2007 and later Systems manufactured before October 2007
4. Remove the faulty Compression Potentiometer (4) from the Compression Potentiometer Support.
Systems during October 2007 and later Systems manufactured before October 2007
Note:
If the recommended compression measurement tool is not available, this verification can be done
by lowering the paddle close to the top surface of the Bucky, installing the magnification device in
the upper pair of holes, and connecting a spring dynamometer (calibrated from 0 kg to 15 kg) be-
tween the compression paddle and the magnification device.
7 COMPLETION
Carry out the following calibration procedures:
Calibrations - Checks Job Card
Gantry
Compression Force Sensor Job Card CAL A048 - Calibration of Compression Force Sensor on page
1677
Compression Thickness Job Card CAL A050 - Compression Thickness Calibration on page 1679
If Compression Thickness not OK, repeat calibrations from Compression Force Sensor
AOP/SNR Check Job Card ELE A038 - AOP Mode and SNR Check on page 791
If AOP/SNR Test not OK, repeat all calibrations
1 SUPPLIES
Compression Board
2 TOOLS
Standard Tool Box
3 REQUIRED EFFORT
Personnel: 1 Field Engineer
Time: 40 minutes
4 SAFETY PRECAUTIONS
WARNING
The Gantry must be powered off.
5 PREREQUISITES
• Switch off the Gantry power.
• Remove the Compression arm covers (Refer to Job
Card PHY A044 - Remove/Reinstall Gantry Covers on
page 635) to access the Compression Board (1).
6 PROCEDURE
6-1 Disassembly of the Compression Board
1. Carefully disconnect all cables from the Compression board. Ensure that you do not move them too
much so it is easier to re-connect them later on.
2. Remove the four screws (2) securing the Compression board (2.5 mm allen wrench).
3. Remove the Compression Board.
CAUTION
Ensure that you do not pinch the cables that are in close proximity to the Compression
board.
2. Connect all the cables to the new Compression board as summarized in the diagram and table
below.
J3 J5
J1
J8
J7
J6
J4
J9
J10
J2
OR
Essential Systems
1
Use cable ties to Use cable ties to secure
secure cables W301, cables W303 and W304
W302, and W308 together.
together.
Cable W302 must
pass in front of the In order to avoid EMC interference,
board as shown. use cable ties to ensure that the
W303 and W304 cables pass
around the Compression Board.
OR
• To avoid electromagnetic interference, ensure that the cables W303 and W304 do not pass over the
microprocessor that is located in the center of the Compression board.
7 COMPLETION
7-1 Firmware Check
Check whether the new Compression board firmware needs to be updated, as follows:
1. Reboot the Senographe system.
2. Go to the Service Desktop home page (see Launching the Service Desktop on page 202). Check
whether the current firmware version for the newly replaced Compression board corresponds to the
required firmware version for the current the ADS Application Software version that is running on the
system. Consult the table in the section Component FW/SW to ADS Version compatibility Matrix on
page 68 (Essential systems) Component FW/SW to ADS Version compatibility Matrix on page 87
(DS systems) for the compatible firmware versions of the Compression board corresponding to the
different ADS Application Software versions.
3. If the Compression board current firmware version does not match the required firmware version, you
must perform a firmware update of the newly replaced Compression board according to the instruc-
tions supplied in the Gantry Software Update CD-ROM.
7-2 Calibrations
• Check compression motion and keypad.
• Carry out the following calibration (and verification) procedures:
Calibrations - Checks Job Card
Gantry
Compression Force Sensor Cali- Compression Force Calibration on page 1677 in Job Card CAL A048
bration - Calibration of Compression Force Sensor
Compression Thickness Calibration Compression Thickness Calibration on page 1679 in Job Card CAL
A050 - Compression Thickness Calibration
Compression Force Calibration Verification of the Compression Force Sensor calibration on page
Verification 1678 in Job Card CAL A048 - Calibration of Compression Force
Sensor
Compression Thickness Calibra- Check the Thickness Measurement in Contact Mode on page 1680
tion Verification in Job Card CAL A050 - Compression Thickness Calibration
If Compression Thickness not OK, repeat calibrations from Compression Force Sensor
AOP/SNR Check Job Card ELE A038 - AOP Mode and SNR Check on page 791
If AOP/SNR Test not OK, repeat all calibrations
1 VALIDITY
Before using this SN 4728, make sure that there is not a later release SN 4728A.
2 APPLIES TO
3 PURPOSE
The purpose of the FMI 12078 is to resolve a bad printing quality issue (see problem description § 4) by doing
an application upgrade to
• Software release SA_04.1.3 for Seno Advantage 1.2 (FMI 12026)
• Software release SA2_04.1 for Seno Advantage 2.0 (all versions)
The FMI instructions lead you through the different steps to perform, (saving first the Site configuration
parameters on the Configuration CD-Rom). Make sure that your customer has saved all the images they want
to keep before proceeding with the software upgrade. Please check the related FMIs in order to optimize your
service time and operations.
4 RELATED FMI’S
Seno Adv Seno Adv Seno Adv Seno Adv Seno Adv
1.0 1.1 1.2 2.0 (M3 2.0 (M4
release) release)
Release Release Release Release Release
SA_02.1.2 SA_03.1.2 SA_04.1.2 SA2_02.X SA2_03.X
FMI 12026
Mandatory On
Request Yes Yes Already Not Not
On Request On Request Installed Applicable Applicable
(Upgrade to Seno
Adv 1.2 release
SA_04.1.2)
FMI 12061
Yes Yes only if
Mandatory Not Not Not
below
Applicable Applicable Applicable Mandatory
(Upgrade to Seno SA2_03.1.5
Adv M4 release)
FMI 12078 Yes Yes Yes
Yes Yes
Safety Mandatory Only If FMI Only If FMI After FMI
12026 12026 12061
(This FMI)
Installed Installed installation
Note:
Mandatory Safety FMI 12078 must be installed AFTER FMI 12026 or FMI 12061.
If you plan to install at the same time FMI 12026 with FMI 12078 or FMI 12061 with FMI 12078,
you can combine the two FMIs and perform only once the installation of the application.
On Seno 1.2:
FMI 12026 is upgrading the AW platform to AW4.2_06; this is a prerequisite for FMI 12078 on
Seno 1.2
On Seno 2.0:
FMI 12061 is upgrading the AW platform to AW4.2_07; this is a prerequisite for FMI 12078 on
Seno 2.0
5 PROBLEM
Seno Advantage 1.2 and 2.0 workstations support DICOM MG images either with DICOM linear or sigmoid
LUT (look-up table).
Unfortunately a software problem has been identified, which may cause the hardcopy images to be printed
using a wrong LUT, resulting with degraded hardcopy image quality.
Between the viewer start-up and the viewer closing, Seno Advantage 1.2 and 2.0 workstations will apply to all
printed images the LUT used in the first printed image. This means that if the first printed image requires
sigmoid LUT, all following images, also the ones requiring linear LUT, will be printed with sigmoid LUT.
On the other hand, if the first printed image requires linear LUT, all following images, also the ones requiring
sigmoid LUT, will be printed with linear LUT. All GE mammography images require sigmoid LUT, and typically
all non-GE images, as well as quality control test patterns require linear LUT.
6 SOLUTION
Follow FMI 12078 Instructions 5213191-100 provided in kit 5197907 to install Seno Advantage 1.2 or 2.0
Software release. Please Combine FMI 12078 with FMI 12026 and 12061 when appropriate.
The FMI 12078 upgrade takes about 1.5 hour for 1 person.
It takes you 3 hours if you combine FMI 12026 or FMI 12061.
On-Line Centers:
OLC–Americas OLC–Europe OLC–Japan OLC–ANZ
1–800–321–7937 (USA/CDN) +33 (0)1 30 83 13 00 81–426–48-2940 61–2–3163700
1(262) 896-2890 (Elsewhere)
Author:
Patrick VENTURA CSE Installed Base Engineer
GEMS
Headquarters Information:
Are parts in stock? Yes _√_ No _ _ Available On Demand _ _ N/A _ _
(If No, Service Note is not to be distributed)
This Service Note answers PSR
This Service Note answers PQR
REVISION HISTORY
REV DATE REASON FOR CHANGE