A typical LPG (Liquefied Petroleum Gas) dealership business can be structured into
several units or departments, each with specific functions. These include a sales and
marketing department, an operations and logistics department, a customer service unit,
and a finance and accounting department. Additionally, there may be a safety and
compliance unit and a human resources unit.
Here's a more detailed breakdown:
Sales and Marketing:
This department is responsible for generating leads, selling LPG products (cylinders, etc.) to
residential, commercial, and industrial customers, and developing marketing strategies to
increase brand awareness and sales.
Operations and Logistics:
This unit manages the procurement, storage, and delivery of LPG. This includes managing the
LPG supply chain, ensuring proper storage and handling of cylinders, and coordinating delivery
schedules to customers.
Customer Service:
This department handles customer inquiries, complaints, and feedback. They also provide
support for LPG appliance installation, maintenance, and safety.
Finance and Accounting:
This unit manages the financial aspects of the business, including bookkeeping, financial
reporting, budgeting, and handling payments.
Safety and Compliance:
This unit ensures the business adheres to all safety regulations related to LPG handling, storage,
and transportation. They also conduct regular safety inspections and training for employees.
Human Resources:
This department handles recruitment, employee training, payroll, and other HR-related functions.
Some larger dealerships may also have a separate department for cylinder maintenance
and repair, as well as a dedicated department for managing their network of distributors
or retailers.