PLATFORM STAIRLIFT

“STRAIGHT”
“CURVE”
“VERTICAL”

MAINTENANCE &
SERVICE MANUAL
 My ASCENDOR-Partner:

Page 2 Version 3.05 Service Manual Straight/Curve/Vertical

 Service Manual
incl. description of diagnostic system
Platform Stair Lifts “Straight”/”Curve”/”Vertical”

Issued: April 2024

Version 3.05

Part 3 / 3 of the Original User Manual

ASCENDOR GMBH
Pürnstein 43
4120 Neufelden
Austria
Tel.: +43 7282 21900
office@ascendor.com
www.ascendor.com

Service Manual Straight/Curve/Vertical Version 3.05 Page 3

Table of Contents:

1. Introduction................................................................................................................................................. 7
2. Health and safety regulations ..................................................................................................................... 7
General information .............................................................................................................................. 7
Safety precautions before starting service work ................................................................................... 7
Storing the lift – preserving the batteries ............................................................................................. 7
3. Removing the front cover ........................................................................................................................... 8
Disconnect the Emergency STOP button ............................................................................................... 8
4. Service schedule .......................................................................................................................................... 9
Check handheld or wall-mounted remote controls function ................................................................ 9
Check on-board controls function ......................................................................................................... 9
Check safety equipment functions ........................................................................................................ 9
Check mechanical and software functions ............................................................................................ 9
Check emergency CALL button or telephone functions ........................................................................ 9
Inspection guidelines for arresting gear – Lift type: “Straight” & “Vertical” ...................................... 10
4.6.1 Visual inspection .............................................................................................................................. 10
4.6.2 Functional inspection ...................................................................................................................... 10
4.6.3 Maintenance guidelines .................................................................................................................. 10
Inspection guidelines for arresting gear – Lift type: “Curve” .............................................................. 10
4.7.1 Visual inspection .............................................................................................................................. 10
4.7.2 Functional inspection ...................................................................................................................... 10
4.7.3 Mechanical inspection:.................................................................................................................... 11
4.7.4 Electrical inspection......................................................................................................................... 11
Travel rail maintenance ....................................................................................................................... 11
Stair lift inspection ............................................................................................................................... 12
Maintenance documentation .............................................................................................................. 12
Essential maintenance tools ................................................................................................................ 12
Annual inspection by elevator-inspector ............................................................................................. 12
Spare parts ........................................................................................................................................... 13
5. Location and description of switches ........................................................................................................ 13
6. Trouble shooting guide ............................................................................................................................. 16
7. Blink code guide ........................................................................................................................................ 26
Radio receiver Circuit Board ................................................................................................................ 26
Remote control units ........................................................................................................................... 27
Error codes motor controller ............................................................................................................... 27
8. Access to the main system menu .............................................................................................................. 28
PLC Sytem inputs/outputs ................................................................................................................... 28
9. Overview of Diagnostic system display ..................................................................................................... 29
Information sub-menu ......................................................................................................................... 29

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 Error memory sub-menu ..................................................................................................................... 31
Manual operation sub-menu ............................................................................................................... 32
Default settings sub-menu................................................................................................................... 34
Settings sub-menu ............................................................................................................................... 34
9.5.1 General information configuration ................................................................................................. 34
9.5.2 Platform configuration .................................................................................................................... 35
9.5.3 Safety bar configuration .................................................................................................................. 35
9.5.4 Motorised front ramp configuration ............................................................................................... 36
9.5.5 Lift travel configuration ................................................................................................................... 36
9.5.6 Station configuration ....................................................................................................................... 36
9.5.7 Battery configuration ...................................................................................................................... 37
9.5.8 Blinker configuration ....................................................................................................................... 37
9.5.9 Miscellaneous configuration ........................................................................................................... 37
9.5.10 Door (only valid for Lift type PLV9) ............................................................................................. 37
SMS remote enquiry ............................................................................................................................ 38
Confirming maintenance ..................................................................................................................... 39
10. Teach speed sub-menu (for lift type “Curve” only) .................................................................................. 39
11. Service access hatch and fuse box ............................................................................................................ 42
12. Opening the platform without remote controls ....................................................................................... 43
13. Mechanically adjusting the lift .................................................................................................................. 43
Adjusting the platform angle ............................................................................................................... 43
Setting the safety bar slip clutch ......................................................................................................... 44
Adjust horizontal position of safety bars ............................................................................................. 44
Set barrier clearance ............................................................................................................................ 44
Adjusting the access ramps ................................................................................................................. 45
RGB - LED lighting_Colour change ”Straight” & “Curve” ..................................................................... 45
‘Teach-in’ of remote controls using platform control buttons............................................................ 46
‘Teach-in’ of remote controls at receiver on main PCB ....................................................................... 46
14. Printed Circuit Board – PCB ....................................................................................................................... 47
Description of LED lights on the PCB ................................................................................................... 47
Switch naming ...................................................................................................................................... 47
Connection layout and numbering ...................................................................................................... 48
15. Service plan ............................................................................................................................................... 49

For further information, refer to the other parts of the Original User Manual:
• Part 1: Operating Manual
• Part 2: Assembly Manual

Service Manual Straight/Curve/Vertical Version 3.05 Page 5

 Version: Issued: Revision:
V3.00 02.05.2020 New version for Series 10 Platform Stair Lifts
V3.01 19.05.2020 Proofread
V3.02 16.06.2020 GSM emergency call, test ride corrected/adapted
V3.03 25.08.2020 Parameter, Trouble shooting guide, PCB layout updated
Parameters, error messages, learn drive, circuit diagram changed
V3.04 06.07.2021 LED colour change, SMS remote query added,
Maintenance and service manual ”Vertical” integrated
V3.05 04.04.2024 Adaptions, circuit diagram removed from manual

Lift Type: Series No.:

PLG7 “Straight” From PLG7-10-xx
PLK8 “Curve” From PLK8-10-xx
PLV9 “Vertical” From PLV9-10-xx

Page 6 Version 3.05 Service Manual Straight/Curve/Vertical

1. Introduction
The equipment and tools described in this Maintenance and Service Manual were those available at the time
of writing. Due to the continual development and improvement of our product, we reserve the right to alter
the contents and technical information without consultation or prior notification.
Strict compliance with the contents of this manual will ensure the uninterrupted operation of this stair lift.
The manufacturer recommends carrying out maintenance once a year according to the maintenance
procedure (see Chapter 4).
This part of the manual is intended for trained service technicians who are familiar with the servicing and
maintenance work on the product.

2. Health and safety regulations

General information
Only qualified and trained personnel may carry out the work described in this manual.
! IMPORTANT !
In the interest of your own wellbeing and the safety of third parties, please observe international health and
safety regulations and the applicable national laws at all time.
! ATTENTION !
This lift is manufactured in compliance with the relevant international and national health and safety
directives. However, this alone cannot guarantee safety and security. Incorrect operation or misuse of this
product can eventually cause heavy injuries of the user or third parties and result in damage to the lift and its
surroundings!

! ATTENTION !
Disconnect the batteries before starting any form of service work!

Safety precautions before starting service work

Ensure that the lift is disconnected from the mains supply and
take precautions to prevent an accidental restart.
Please take these following steps:
• Unplug the battery charger from the mains supply.
If the charger is positioned in the wall-mounted box, first
open the cover and then unplug the charger.
In addition, the batteries must also be disconnected before
carrying out any form of maintenance or service work:
• Disconnect the batteries by unplugging the connector.
As shown here in the photo.

Storing the lift – preserving the batteries

If the lift is not installed immediately on arrival, in the interest of preserving the battery life the must be
disconnected from the circuit.

Service Manual Straight/Curve/Vertical Version 3.05 Page 7

Please take the lift out of the wooden transport box, then open the platform and remove the front plastic
cover (see Chapter 3 – ‘Removing the front cover’).
Now disconnect the battery connector (as shown in the picture above).
For a long-term shutdown of an already installed lift unit, please refer to Part 1 of our Original User Manual,
Chapter 7 – Electrical operation and recharging advice.

3. Removing the front cover

Before proceeding with many service tasks, it is necessary to remove the front plastic cover.
Please take these following steps:
1. Remove the two retaining screws from both sides
at the bottom of the front plastic cover.
2. Then remove the two screws, which secure both
ends of the handrail and remove it. 2
IMPORTANT: If a folding seat is fitted this must first
1
3 be removed before the cover!
Further information can be found in the Instruction
Guide: How-to install a folding seat.
3. Now, pull the bottom of the cover slightly
forwards to loosen the Velcro fasteners and then
lift upwards to remove.

Please observe instructions below before completely removing the front cover.

Disconnect the Emergency STOP button

ATTENTION!
The cable connecting the on-board controls to the
PCB is still attached to the front cover!

After unplugging the cable from the small circuit

board fitted on the inside, remove the front cover.

IMPORTANT!
The emergency stop button must be bridged by
connecting the cable to the plug which hangs loosely
at the end of the ribbon cable
Do not forget to reconnect this cable when
replacing the front cover!

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4. Service schedule
During the course of the scheduled service maintenance, please ensure the checks listed below are made at
least once a year. If the lift is subjected to intensive use, we recommend that this is taken into account and the
periods between servicing are reduced accordingly.

Check handheld or wall-mounted remote controls function

• Travel UP / DOWN
• Platform OPEN / CLOSE
• Check function of key switch (only applies if wall mounted controls are fitted)
• Red LED on handheld remote must light or blink when controls are pressed (see Chapter 7.2).

Check on-board controls function

• Travel UP / DOWN

Check safety equipment functions

• Limit switch TOP
• Limit switch BOTTOM
• Emergency STOP button
• Pressure sensitive contact panel (Fitted on platform underside)
• Function test of Toe protection sensor on bottom of lift
• Switch function test with access ramps OPEN (Travel UP / DOWN)
• Switch function test with access ramps CLOSED (Travel UP / DOWN)
• Function test of vertical shear point contact sensors on sides of lift (optional)
• Function test of upper contact sensor (optional)
• Volume test for acoustic alarm
• Emergency travel release button (Lift in motion with safety bars not in horizontal position)
• Emergency folding button (see Chapter 5)
• Inspect arresting gear, refer to the appropriate guidelines as described in:
Chapter 4.6 for “Straight” and “Vertical”
Chapter 4.7 for “Curve”

Check mechanical and software functions

• Access ramps open and close completely
• Safety bars open and close completely
• Platform opens and closes completely > locate and assess source of any noises when closing platform
• Check recharger functions > Check voltage reading on the display screen when the Lift is at a station.

Check emergency CALL button or telephone functions

• Press emergency CALL button, a continuous acoustic signal must be audible.
• If optional GSM Emergency telephone module is fitted, press and hold button for 3 seconds follow the
instructions on the display and check that the voice communication functions correctly.

Service Manual Straight/Curve/Vertical Version 3.05 Page 9

 Inspection guidelines for arresting gear – Lift type: “Straight” & “Vertical”
For further information, also refer to the Ascendor ‘Annual inspection Reference Guide’.
In accordance with Safety Regulations: EN81-40, the arresting gear must be periodically tested. A test release
of the arresting gear for type-tested design is not required as part of the test.
However, it is most important that the following 3 points be observed when inspecting the Timmer roll-off
safety device that is fitted to this stair-lift:

4.6.1 Visual inspection

During the visual inspection, ensure that the 4 retaining screws which secure the housing cover are in place
and tightly fastened. Furthermore, inspect the retaining screws that secure the roll-off safety are in place and
tightly fastened. Make an external inspection of the unit to check if corrosion has caused any visible alterations
to the mounting location.
Inspect the attached safety switch (contact opener) and ensure that it is securely attached and the function is
guaranteed when the roll-off safety device is released.

4.6.2 Functional inspection

When the lift is in motion, in both directions of movement (Up- or downstairs) a clear clicking sound of the
locking elements (balls or barrels) must be audible.
NOTE: this acoustic drop-noise test can be carried out with the system installed!

4.6.3 Maintenance guidelines

The use of corrosion-proof materials and permanently lubricated ball bearings in the construction of this roll-
off safety device ensures that it is maintenance-free!
IMPORTANT!
Do NOT under all circumstances apply lubrication (oil or grease) to the roll-off safety device!!!

Inspection guidelines for arresting gear – Lift type: “Curve”

For further information, also refer to the Ascendor ‘Annual inspection Reference Guide’.
In accordance with Safety Regulations: EN81-40, the arresting gear must be periodically tested. A test release
of the arresting gear for type-tested design is not required as part of the test.
However, it is most important that the following points be strictly observed when inspecting the arresting gear
for Lift type: “Curve”:

4.7.1 Visual inspection

During the visual inspection, carefully check components for signs of the following:
• Arresting hook shows no indications of wear, fractures or cracks.
• Indications of corrosion on tensioning springs or arresting hook.
• Springs are over-tensioned.

Inspect the attached safety switch (contact opener) and ensure that it is securely attached and the function is
guaranteed when the roll-off safety device is released.

4.7.2 Functional inspection

Input I31 must emit an impulse on the display screen when the lift is in motion in either direction.
The LED by the impulse generator sensor b23 must flash consistently and with a uniform pulse.

Page 10 Version 3.05 Service Manual Straight/Curve/Vertical

4.7.3 Mechanical inspection:
Release the arresting gear mechanism with the aid of an open-ended spanner as follows:
Press the spring-loaded safety latch down with the spanner thereby releasing the two large pre-tensioned
retaining springs. This will cause the brake lever to move upwards and the hook to ‘bite’ into the rail.

When the brake lever is released, an error message must appear on the display. In addition, all forms of travel
(up- or downstairs) must be impossible and the lift remains stationary.
Reset the safety gear by pushing down the spring-loaded safety lever with the aid of an open-ended spanner.
Hook the safety gear back in.

4.7.4 Electrical inspection

Read-out and note down the values for parameters F022 and F023 from the display.
Then set the value of F022 to 2s and F023 to 10. Save the values and move the lift 2m upwards along the travel
rails. Within these two metres of travel, an error message must appear on the display and the lift system must
stop.
Reset parameters to the original values!

Travel rail maintenance

• Check all fixing screws and tighten if necessary.
• Clean brass charging contacts.
• Check toothed rack (lower travel rail) for signs of abrasion and/or wear.
• Clean handrail and toothed rack with a lightly lubricating stainless-steel spray.

Service Manual Straight/Curve/Vertical Version 3.05 Page 11

 Stair lift inspection
• Remove front plastic cover (see Chapter 3).
• Clean roller switches b3, b4 and if there are several stops b24; all located at backside of lift
(see Chapter 5).
• Lift type “Curve” – During travel, check that cornering speed is reduced in the curves.
• Check that information on certification label is legible.
• Make a visual inspection of all screwed connections.
• Check that the gearwheels on the safety bar shafts and cam collars (see chapter 13.3) are securely
tightened > pay particular attention to the works setting = black-line marking!
• Check the fastening screws of the barrier motors for tight fit
• Check the grub screws of the switch-cam rings for tight fit
• Lubricate the gear wheels and eccentric tappet for Bowden cable with a lubrication spray.
• Check the condition of the batteries as follows > access menu in PLC (see chapter 8) > step onto the
platform and travel upwards on the lift. If voltage value falls below 22V replace the batteries.
• Check if moving magnets can move freely and easily.
• Make a visual inspection of all electrical connections.
• Check all cables for chafe marks (where cables rub against other parts) or signs of wear.
• Check front plastic cover and handrail for wear or damage.
• Check safety bars for unrestricted ease of movement.
• Check platform and access ramps for freedom of movement.
• Replace AAA battery in handheld and wall-mounted remote controls.
• Clean the entire Lift unit and platform.
• Make a visual inspection of the guide rollers and ensure no parts are broken or damaged.
• Check contact tray on platform underside > check rubber buffers (fitted inside platform are all intact)

Maintenance documentation
After all the previously mentioned inspections and maintenance work is completed, do not forget to fill out the
relevant details in the Service record. You can find the table at the end of this manual (see Chapter 16).
You should also record the values of the hour counter and power failure counter on the day of service.
To obtain this information; please refer to the instructions in chapter 9.1.
Once the work has been completed, maintenance must be acknowledged in the main menu, see section 9.7.

Essential maintenance tools

The following tools are an essential requirement for maintenance work:
• Set of Allen keys • Current analyser / measuring device (Multimeter)
• Set of TORX (star head) keys / screwdriver • Sealing tape
• various screw drivers (magnetic) • cleaning towels
• set of open-ended wrenches • slightly greasing stainless-steel spray
• various pliers • lubrication spray

Annual inspection by elevator-inspector

In addition to the maintenance work carried out by service technicians, the lift must be annually inspected by
an authorised elevator inspector. It is the lift operator’s responsibility to commission this inspection.
In the course of the annual inspection, all the safety equipment must be checked according to the instructions
contained in Chapter 4.3.
! NOTE !
This inspection is only necessary if required by national law!

Page 12 Version 3.05 Service Manual Straight/Curve/Vertical

 Spare parts
For a complete list of all spare parts which are available, refer to the Ascendor Spare Parts Catalogue.

5. Location and description of switches

No. Description
External controls:
Wall-mounted or 1
handheld remote controls 1 3
3
b1 1. Travel UP Button 3
b2 2. Travel DOWN Button 2
b14 3. Platform OPEN/CLOSE Buttons 2

Limit switches “Straight” & “Curve”

b3 1. Upper travel limit switch “Straight”
b4 2. Lower travel limit switch “Straight” 1
3
b3 3. Upper travel limit switch “Curve” 2
b4 4. Lower travel limit switch “Curve”
4
Switches are located on the rear of
“Straight” & ”Curve” lift units
Limit switch “Vertical”
1

b3 1 – upper travel limit switch

b4 2 – lower travel limit switch

The limit switches are mounted on the 2

back of the lift.

Safety bar switches

1 2 3 4
b5 1. Upper limit switch – horizontal
(inactive for lift type “Vertical”
without uphill barrier)
b5.1 2. Upper limit switch PLC - horizontal
b6 3. Lower limit switch - horizontal
b6.1 4. Safety bars – Safety switch

Located behind the front plastic cover

by the upper components

Service Manual Straight/Curve/Vertical Version 3.05 Page 13

 On-board controls
b11 1. On-board Travel Button
b12 2. On-board Travel Button 3 4
1 2
b13 3. Emergency STOP Button
b21 4. Emergency CALL Button

Arresting gear “Straight” & “Curve”

1. Arresting gear “Straight”
b15
2. Arresting gear “Curve”

Arresting gear located on the rear of

“Straight” & “Curve” lift units 1
2
Safety gear “Vertical”
1
b15 1 - Safety gear “Vertical”

Platform and safety switches

b17 1. ramp contact safety switch 6 5
b18 2. ramp contact sfety switch
b19 3. platform switch closed
b20 4. platform switch opened 1
2
b22 5. Payload monitoring equipment 7
b26 6. Emergency travel button
b27 7. travel sensor 3
Located behind the front plastic cover
4
near the drive motor.
Shear point contact sensor - Top

Contact sensor strip – top X

b17.1
(optional, “Straight” and “Curve”)

Page 14 Version 3.05 Service Manual Straight/Curve/Vertical

 Contact tray – platform underside
Security contact-tray fitted with micro-
switches (7 pcs. - fitted internally).
X
X X
b18.1 Position of switches in the contact tray
- view from the underside of the
X
platform

X
X
X

Crush protection sensor panels “Curve”

b17a 1. Entrapment sensor panel ‘Up’

b18a 2. Entrapment sensor panel ‘Down’

The term 'up' & 'down' refers to the 1 2

direction of travel.

Roller monitor sensor “Curve”

b23 Roller sensor on “Curve” arresting
gear X

Additional station switch “Curve”

b24 1 – Third station roller switch
1
Located on the rear of the “Curve” Lift
type.

Emergency OPEN/CLOSE switches, LED colour

change “Straight” & “Curve”
b29 1. Platform CLOSE button
1
b28 2. Platform OPEN button

2 3
b30 3. LED light colour switch

The service entrance is located at the

top of the back of the lift.

Service Manual Straight/Curve/Vertical Version 3.05 Page 15

 Emergency OPEN/CLOSE switches
“Vertical”
2

b29 1 - Emergency flaps Open 1

b28 2 - Emergency flaps Closed

The service entrance is located at the

top of the side of the lift.

6. Trouble shooting guide

An acoustic signal will sound whenever the on-board diagnostic system detects a fault.
An appropriate graphic image will be displayed on the screen; you should respond to each fault by following
the measures outlined in the right-hand column below:
DISPLAY READOUT FAULT and SOLUTION
Emergency STOP activated Fault:
Emergency STOP button has been activated.

Solution:
Release the emergency STOP button
(Turn button to the left)

Weak battery charge Fault:

Battery voltage has fallen below minimum charge.
Batteries are damaged, no charge.

Solution:
Recharge or replace batteries.

Normal payload exceeded Fault:

Normal payload of lift has been exceeded

Solution:
Reduce the load on platform

Page 16 Version 3.05 Service Manual Straight/Curve/Vertical

 DISPLAY READOUT FAULT and SOLUTION
Overload platform motor Fault:
Platform motor needs too much current

Solution:
Remove weight from the platform before closing the
platform

Safety bar motors overloaded Fault:

Safety bars are blocked or move tight

Solution:
Remove obstruction or
check current value of motors

On-board controls activated - platform is closed Fault:

On-board controls are permanently activated.

Solution:
Open the platform with remote and check if dirt or
water is activating the membrane buttons on lift

Both limit switches activated Fault:

Upper and lower limit switches are
pressed at the same time

Solution:
Inspect both limit switches
Check switches are functioning correctly

Limit switch defective Fault:

NC and NO contacts do not switch in parallel

Solution:
Check the limit switches,
Check the function of the limit switches

F2 Fuse 7,5A is broken Fault:

Short circuit of platform or safety bar motors.

Solution:
Replace F2 Fuse 7,5A

Service Manual Straight/Curve/Vertical Version 3.05 Page 17

 DISPLAY READOUT FAULT and SOLUTION
F3 Fuse broken Fault:
Short circuit of drive motor,
Faulty motor controller.

Solution:
Replace F3 Fuse 40A (PLV9 60A),
Inspect motor controller,
Inspect drive motor, check safety gear

Travel sensor broken (Only for lift type “PLK8”)

Fault:
Travel sensor broken,
Travel sensor incorrectly adjusted,
False parameter settings.

Solution:
Inspect the sensor,
Check travel distances,
Check parameter settings

(Only for lift type “PLK8”)

Fault:
Defective track roller monitoring,
Incorrect parameterization

Solution:
Check parameterization,
check the sensor on the safety gear and replace if
necessary

Platform not correctly closed Fault:

Platform has not been correctly closed.

Solution:
Close (raise) the platform completely using the
remote controls

Both travel buttons activated Fault:

Both travel buttons have been operated at once.

Solution:
Check if dirt or water is activating the membrane
buttons on lift

Page 18 Version 3.05 Service Manual Straight/Curve/Vertical

 DISPLAY READOUT FAULT and SOLUTION
Both fold buttons (open/close) pressed Fault:
Both fold buttons (open/close) on remote or in
service hatch are pressed

Solution:
Check whether the button is stuck

Switches b20 and b19 both active Fault:

Both switches not pressed (NC contact)

Solution:
Platform opened → adjust switch b19
Platform closed → adjust switch b20

Arresting gear activated Fault:

Arresting gear has been released.

Solution:
Reset arresting gear,
Check for cause of release,
Visually inspect arresting hook

Contact tray depressed Fault:

Obstruction has activated switches in tray

Solution:
Remove obstruction and inspect platform to ensure
it can move freely.

Contact sensor on left side ramp Fault:

Obstacle has activated ramp sensor on the left.

Solution:
Remove obstacle and check that ramp can move
freely again.

s
Contact sensor on right side ramp Fault:
Obstacle has activated ramp sensor on the right.

Solution:
Remove obstacle and check that ramp can move
freely again.

Service Manual Straight/Curve/Vertical Version 3.05 Page 19

 DISPLAY READOUT FAULT and SOLUTION
Shear point sensor on right side Fault:
Obstacle has activated contact sensor on the right.

Solution:
Remove obstacle and check that contact strip can
move freely again.

Shear point sensor on left side Fault:

Obstacle has activated contact sensor on the left.

Solution:
Remove obstacle and check that contact strip can
move freely again.

Shear point sensor on top Fault:

Obstacle has activated sensor on the top.

Solution:
Remove obstacle and check that contact strip can
move freely again.

Toe protection sensor Fault:

Obstacle has activated sensor on the bottom.

Solution:
Remove obstacle and check that contact strip can
move freely again.

No electrical power Fault:

Recharger is not plugged in or broken

Solution:
Inspect the recharger for function and check the
mains supply voltage

Safety bars manually operated Fault:

Safety bars have been raised manually

Solution:
Operate safety bars with OPEN and CLOSE buttons.

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 DISPLAY READOUT FAULT and SOLUTION
Safety bar motors broken Fault:
Safety bar motor not connected or broken.

Solution:
Inspect safety bar motors.

Hall-sensor on upstairs facing safety bar broken Fault:

Hall-sensor on safety bar motor
disconnected or faulty;
incorrect parameter settings.

Solution:
Inspect Hall-sensor,
Check parameter settings.
Hall-sensor on downstairs facing safety bar broken Fault:
Hall-sensor on safety bar motor
disconnected or faulty;
incorrect parameter settings.

Solution:
Inspect Hall-sensor,
Check parameter settings.
Main circuit breaker F1 broken Fault:
Main circuit breaker F1 is broken.

Solution:
Replace main circuit F1 Fuse.

Master contact monitoring Fault:

Master contact broken,
incorrect parameter settings.

Solution:
Inspect master contact,
Check parameter settings.

Emergency travel button activated Fault:

Emergency travel button is pressed.

Solution:
Release emergency travel button.

Service Manual Straight/Curve/Vertical Version 3.05 Page 21

 DISPLAY READOUT FAULT and SOLUTION
Lift is not in parked position Fault:
Lift unit is not correctly positioned at upper or lower
landing or parking place.

Solution:
Operate lift and move it into the correct position.

Wireless receiver malfunction Fault:

Signals sent by external transmitters are not
correctly received.

Solution:
Reduce distance between transmitter and receiver,
Check receiver module function.

Transmitter batteries low voltage Fault:

Batteries in wall or handheld controls
have no charge.

Solution:
Replace the batteries.

Communication problem wireless transmitter Fault:

Wireless transmitter reports communications
problem.

Solution:
Reduce distance between transmitter and receiver,
Check transmitter module function.

Opening platform not allowed Fault:

Lift unit is in parking position.

Solution:
Move lift into normal station position.

Motorised ramp limit switch not reached Fault:

Motorised ramp not closed, limit switch not set
correctly or defective, wrong parameter set

Solution:
Inspect motorised ramp limit switch,
Check parameter settings.

Page 22 Version 3.05 Service Manual Straight/Curve/Vertical

 DISPLAY READOUT FAULT and SOLUTION
Door not closed (Only lift type “Vertical”)
Fault:
Door is not properly closed.

Solution:
Close door, inspect contacts,
Check parameter settings.

Door not locked

(Only lift type “Vertical”)
Fault:
Door closed not securely locked.

Solution:
Inspect door latch mechanism,
Check parameter settings.
Door latch blocked
(Only lift type “Vertical”)
Cause:
Door latch is activated but does not unlock.

Solution:
Check door latch, check door setting

(Only lift type “Curve”)

Cause:
Teach-speed-drive has not yet been carried out.

Solution:
Carry out teach-speed-process, see chapter 10

Travel with reserve input Fault:

A reserve input must be available to allow travel
permission.

Solution:
Inspect wiring of external controls.

Open or close platform with reserve input Fault:

A reserve input must be available to allow travel
permission.

Solution:
Inspect wiring of external controls.

Service Manual Straight/Curve/Vertical Version 3.05 Page 23

 DISPLAY READOUT FAULT and SOLUTION
UMTS_LINK_ERR_WRITE _PHONEBOOK (Code 1) Cause:
Phone number/name could not be written into the
address book of the SIM card

Measure:
Check phone number, enter shorter name

UMTS_LINK_ERR_WRITE _FLASH (Code 2) Cause:

An error occurred while writing the update

Measure:
Start update again

Faulty emergency call module (Code 4) Fault:

Emergency call module is not dialled into the mobile
network

Solution:
Lift Off/On, check mobile signal

UMTS_LINK_ERR_NO_SIM (Code 8) Cause:

No SIM card inserted

Measure:
Insert SIM card

UMTS_LINK_ERR_SIM_LOCKED (code 10) Cause:

SIM card is locked

Measure:
Delete PIN code from SIM card

UMTS_LINK_ERR_PWROFF (code 20) Cause:

Modem not ready

Measure:
Check emergency call module, check parameter
settings.

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 DISPLAY READOUT FAULT and SOLUTION
UMTS_LINK_ERR_AUDIO_OFF (code 40) Cause:
Error Audio Chip

Measure:
Check emergency call module, check parameter
settings

If there are several errors, the codes are to be For example:

added (hexadecimal) UMTS_LINK_ERR_SIM_LOCKED and
UMTS_LINK_ERR_PWROFF = Code 30

Emergency call module not connected Fault:

Emergency call module is not connected,
wrong parameter settings.

Solution:
Check emergency call module is functioning,
Check parameter settings.

On-board controls have priority Fault:

Lift only operates via on-board controls,
Incorrect parameter settings.

Solution:
Lift may only travel in opened platform state with
the use of on-board control buttons.

Motor controller + Fault Code Fault:

Motor controller is broken.
(see chapter 7.3).

Solution:
Inspect motor controller,
Replace motor controller.

Safety bar switch –b6.1 incorrectly adjusted Fault:

Micro-switch b6.1 on downstairs facing safety bar
is incorrectly adjusted

Solution:
Adjust the safety switch cams

Service Manual Straight/Curve/Vertical Version 3.05 Page 25

7. Blink code guide

Radio receiver Circuit Board

Priority Blink code Display Sequence intervals

Green LED flashes every

5 Regular duration in standby mode
1.3 seconds.

Green LED is permanently Connection to remote control

4
lit available
Connection to call station broken,
3 Green LED flashes connection with lift control active
(‘Teach-in’ interrupted)
‘Teach-in’ modus on receiver PCB
2 Green LED flashes slowly
activated

Green LED flashes quickly

1 Pairing sequence completed
for 1 second.

Green LED lights up for

All programmed remote controls
1 500ms and then flashes
have been deleted from memory
quickly for 1 second
Connection to lift controls is
Red LED lights up
interrupted
Red LED flickers Self-test error (Hardware fault)

Page 26 Version 3.05 Service Manual Straight/Curve/Vertical

 Remote control units
Applies for handheld and wall-mounted remote controls.

Priority Blink code Display

8 LED lights up green Connection OK, Lift can travel
8 LED flashes green Connection OK, Lift stationary
5 LED lights up red and green Connection OK, Lift is occupied
Connection interrupted, main receiver
3 LED flashes green and red
unit not located
LED flashes red further operation still possible, other
2 Battery charge is weak (< 20%)
displays not shown
‘Teach-in’ mode active, remote control
7 LED flashes green and red
not yet identified by radio receiver PCB.
Remote control successfully identified
6 LED lights up green
during ‘Teach-in’
1 LED flickers red Remote control hardware fault
LED lights up red,
4 Lift control system does not respond
additional error output at radio receiver circuit board

Error codes motor controller

LED CODES Explanation
LED Off No voltage or defective control unit
permanently on Control unit ready for operation, no errors
1.1   Over- and undertemperature >80°C or < -10°C
1.2   Drive command transmitter
1.3   Limitation potentiometer error
1.4   Undervoltage error < 17 V
1.5   Overvoltage error > 31 V

2.1   Main contactor Driver interruption

* 2.3   Main contactor defective
2.4   Main contactor Driver short circuit
2.5   Error enable motor controller (PLC output 1)

* 3.1   Collision protection triggered for longer than 10 sec.

3.2   Brake circuit interruption
* 3.3   Error when charging the capacitors
3.4   Brake circuit short circuit
3.5   Traction sensor start-up protection triggered

* 4.1   Error in current measurement

* 4.2   Motor voltage error
4.3   EEPROM error
* 4.5   No connection to the batteries (fuse F3 defective)
* The flashing LED must be acknowledged either by switching the main switch OFF and ON or by pressing
the RESET button (see chapter 11).

Service Manual Straight/Curve/Vertical Version 3.05 Page 27

8. Access to the main system menu
You can enter the main menu by simultaneously pressing the Travel UP and DOWN buttons on the lift
controls OR the Main PCB and holding for at least 5 seconds.

Main screen display

DISPLAY DESCRIPTION
DIN 1-19 / 4 67 / Inputs 4,6,7 are active
DIN 20-34/01 4 67 / 12 4 Inputs 20,21,24,26,27,31,32,34 are active
DIN 50-56/ 45 Inputs 54,55 are active
OUT 0-24 / No Output is active
PWM-MC: 0% Speed motor controller (drive speed)
PWM2: 0% Speed safety bars / plattform
V0.2.1, HW1 Software version: V0.2.1, Hardware version 1
Charging curren: 182mA Present charging current 182mA
LiftPos.: 0I Lift position 0 impulses above the lower landing
Present position downstairs safety bar 217 impulse
TalSchr: +217I
(vertical)
Bat/Charge volt 27,3V Present charging voltage or Battery voltage 27,3 Volt
Present position upstairs safety bar 209 impulse
BergSchr: +209I
(vertical)
Present voltage value safety bar motors or platform
Motor current: 0mA
motor 0mA
Reserve 0-24V : 0.0V Present voltage of Reserve input 0,0V
PWR 27,1V Battery voltage 27,1V
Temp 24°C Present temperature 24°C
2020-05-27 08:51:30 Present date and time

PLC Sytem inputs/outputs

For the input/output list, see the “Input/output list” in the supplied circuit diagram.

Page 28 Version 3.05 Service Manual Straight/Curve/Vertical

9. Overview of Diagnostic system display
Use the down arrow  on the touchscreen to enter the sub-menu overview.
Information: (see Chapter 9.1)
Current operational status is displayed here
Error memory: (see Chapter 9.2)
List of last 100 errors including Date, Time and
Operating hours of lift when fault occurred.
Test ride: (see Chapter 10)
(only valid for Lift type “Curve”)
The travel speed along the various route sections can
be programmed and altered.
Manual operation: (see Chapter 9.3)
The safety bar, platform motor, magnets etc. can be
directly controlled and functions checked in this
menu.
Default settings: (see Chapter 9.4)
The values of the most important parameters can be
adjusted here.
Settings: (see Chapter 9.5)
The present values of the factor settings can be
checked or adjusted in this menu.

Information sub-menu
In the Information sub-menu, you will find the operational status of all the configuration values.
No. Display Description
1 Software: V0.0.17b Present software version

4 On-board controls: - On-board controls active or inactive

5 Remote control UP: - Travel upstairs signal active or inactive
6 Remote control DOWN: - Travel downstairs signal active or inactive
7 Remote control OPEN platform: - Platform open signal active or inactive
8 Remote control CLOSE platform: - Platform close signal active or inactive
9 Emergency platform OPEN: - Emergency platform open signal active or inactive
10 Emergency platform CLOSE: - Emergency platform close signal active or inactive
11 Limit switch top station: - Limit switch top station active or inactive
12 Limit switch middle station: - Limit switch middle station active or inactive
13 Limit switch bottom station: active Limit switch bottom station active or inactive
14 Lift position: In station 0 (OI) Actual position of lift (only valid for “Curve”)

19 Emergency Off: OK Emergency stop button active or inactive (OK)

20 Arresting gear: OK Arresting gear active or inactive (OK)

Service Manual Straight/Curve/Vertical Version 3.05 Page 29

No. Display Description
21 Emergency travel: NO Emergency travel button active or inactive
22 CALL button: NO Emergency call button active or inactive
23 Platform: OPEN Platform position
24 Platform motor: Stop 0%, 0mA Actual controller platform motor
25 Motorised ramp: OPEN Position of motorised ramp (option)
26 - Motor: Stop Actual controller drive motor
27 Door bolt: closed Status door bolt (“Vertical” only)
28 Door lock: locked Status door lock (“Vertical” only)
29 Door actuator: OFF Status door actuator (“Vertical” only)

34 Door magnet: OFF Status door magnet (“Vertical” only)

35 Safety circuit UP: OK Directional dependent safety system UP
36 Safety circuit DOWN: Limit switch Directional dependent safety system DOWN
37 Fuse F1: OK F1 Fuse status
38 Fuse F2: OK F2 Fuse status
39 Overload detector: OK Payload monitor status
40 Main circuit breaker: OFF Circuit breaker status (option)
41 Main circuit safety monitor: - Circuit breaker monitor status (option)
42 lower safety bar:
43 - Horizontal: NO Position downstairs safety bar
44 - Impulse: 464 Total impulse signal safety bar motors

46 - Motor: Stop, 0mA Present controller downstairs safety bar

47 - Magnet: OFF Magnet status
48 Upper safety bar:
49 - Horizontal: NO Position upstairs safety bar
50 - Impulse: 435 Total impulse signal safety bar motors

52 - Motor: Stop, 0mA Present controller upstairs safety bar

53 - Magnet: OFF Magnet status
54 Travel sensor: 0 Impulse Total impulse signal travel sensor (“Curve” only)
55 pulse generator: 0 Impulse Total impulse signal impulse generator (“Curve” only)
56 Motor controller
57 - LED: 0,0 NO_POWER Error code motor controller
58 - Release: ON Release motor controller
59 - Speed: 0% Travel speed motor controller
60 Automatic travel: STOP
61 Lift release: ERR_ALREADY_ON_END

70 Buzzer: OFF Beeper status

Page 30 Version 3.05 Service Manual Straight/Curve/Vertical

No. Display Description
71 Blinker: 0,0Hz
72 Battery voltage: 27,2V Battery voltage
73 charging current: 27,3V@ 186mA Charge voltage @ charging current
74 Charging interruption: OFF
75 Reserve input: -
76 Reserve input: 0,0V Reserve input voltage
77 Power failures: 131 Number of power failures which have occurred
78 lift motor operating time: 0,41h Operating hours
79 Trip counter: 241 Trip counter

102 Call station 008388609@Ch2 Code of the memorised remote control

103 - Buttons: - Active button of remote control
104 - Batteries: 95% Battery status of remote control unit
105 - Reception field strength: -47dBm Strength of radio reception field
106 - Interference field strength: -116dBm Strength of radio interference field
107 - Reception quality: 69dB Radio reception quality

110 Receiver station: Receiver

111 - Reception field strength: -47dBm Strength of radio reception field
112 - Interference field strength: -116dBm Strength of radio interference field
113 - Reception quality: 69dB Radio reception quality

120 Memory 1: 008388609 Serial number of memorised transmitter unit

121 Memory 2: 000000026 Serial number of memorised transmitter unit

Error memory sub-menu

The error memory can be called up by pressing the OPEN and CLOSE buttons on the remote controls for
approx. 3 seconds.
To scroll through the error memory use the emergency OPEN and CLOSE buttons located under the Service
hatch and Fuse box (see Chapter 11)!
Accessing error memory sub-menu
The last 100 faults that occurred can be recalled in the
Error memory sub-menu along with the following
information:
Date, the Time and Operating hours of lift when the fault
occurred.

Service Manual Straight/Curve/Vertical Version 3.05 Page 31

Fault details information
Display Information:
Date (DD-MM-YYYY) / Time
Operating hours when the fault occurred
Error description.
In this example:
Fault occurred after 0,9h Operating hours (ca. 55min.).
Emergency STOP button was pushed.
1 2 3 Menu navigation:
1 Return to Main menu
2+3 Leaf through faults in chronological order.

Manual operation sub-menu

Accessing manual operation sub-menu
In the manual operation sub-menu, the function of the
motors and actuators such as the safety bar or platform
motors, magnets etc. can be directly controlled and tested
for operational status.

Safety bar manual operation – (Magnet)

ATTENTION: - Limit switches are deactivated!
Display Information:
Upwards / Downwards – OPEN / CLOSE
The up- and downstairs safety bars can be controlled and
opened or closed on the touchscreen display.

Magnet:
Both magnets controlling the end position of the safety bars
can be operated in parallel on the touchscreen display.
Menu navigation:
1 2 1 Return to Main menu
2 Leaf through faults in chronological order.
Platform manual operation
ATTENTION: - Limit switches are deactivated!
Display Information:

Regulating control bar ( - → + ):

The operating speed (and force) of the platform manual
operation can be adjusted here.

Close / Open:
The platform can be controlled and opened or closed using
the touchscreen display.

Page 32 Version 3.05 Service Manual Straight/Curve/Vertical

Manual operation ramp – (only functions when optional motorised front ramp is fitted)
ATTENTION: - Limit switches are deactivated!
Display Information:

Operational status of ramp motors and limit switches are

visible.

Close / Open:
The motorised front ramp can be controlled and opened or
closed using the touchscreen display.

Battery recharger manual operation

Display Information:
Stop recharging:
The recharging process can be manually stopped via the
touchscreen display and the actual status of the battery
voltage is displayed.

Lift travel manual operation

Display Information:
Regulating control bar ( - → + ):
The operating speed of the lift unit manual operation can be
manually adjusted via this sub-menu.
NOTE: The travel UP or DOWN command must be operated
for this to function.

Miscellaneous manual functions

Display Information:
Blinker (optional) Flashing LED - ON
Reserve UP (optional) Reserve output up – ON
Main circuit breaker (opt.) Mains breaker switch – ON
Buzzer Beeper - ON
Reserve down (optional) Reserve output down - ON

Main circuit breaker (optional)

Service Manual Straight/Curve/Vertical Version 3.05 Page 33

Miscellaneous functions – (OPTION)
Display Information:
RGB LED regulating controls ( - → + ):
The strength and combination of the RGB LED lighting can be
pre-set and adjusted in this sub-menu.

Default settings sub-menu

No. Description Adjustment range Standard settings
P005 Maximum current value platform motor 0,1A-10,0A 5,0A
P008 Close platform reduce motor current 0,0A-5,0A 3,5A
B002 Impulses open upstairs safety bar 1-250 212
B003 Impulses open downstairs safety bar 1-251 212
B004 Impulse close upstairs safety bar impulse 1-252 160
B005 Impulse close downstairs safety bar 1-253 160
0030 Dealer Telephone number Dealer Telephone No.
0031 Dealer text above
0032 Dealer text below
0051 Telephone number 1 +44 171 123456 GSM call No. 1
0052 Telephone name 1 Kelley GSM call Name 1
0053 Telephone number 2 +44 171 123456 GSM call No. 2
0054 Telephone name 2 Steve GSM call Name 2
0055 Telephone number 3 +44 171 123456 GSM call No. 1
0056 Telephone name 3 Julia GSM call Name 3
0059 Telephone number call module Tel. No. module

Settings sub-menu
NOTE: Text with grey background indicates the settings where other options are available.
9.5.1 General information configuration
No. Description Adjustment range Standard settings
0001 Language: DE /EN / FR / ES / Latvian EN
0002 date and time: Date / Time
0003 Maintenance: Quit maintenance mode
0004 Lift type PLG7 / PLK8 / PLV9
0005 Mounting side left/right
0010 Number of stops 2-15 2
0020 Main circuit breaker present No / Yes No
0040 Service interval date 0-10 years 0
0041 Service interval operating hours 0-1000 hours 0
0050 Emergency call module present No / Yes No
0060 Emergency call module volume -30,0dB - 0,0dB -10dB

Page 34 Version 3.05 Service Manual Straight/Curve/Vertical

0062 Emergency call micropone ADC boost 9dB - 23dB 16,5dB
SMS info Telephone number, received SMS, sent SMS
As of software version V1.1.6, there are additional setting options for the GSM module:

No. Setting options

Setting to 3...additional data are logged to the SIM card
0064
(this allows a better error analysis with the DAQ files)
255...all voice codecs allowed
0065 63...only GSM codecs allowed
192...only UMTS codecs allowed
12…force GSM mode
0066 22...force UMTS mode
25...3GPP (GSM and UMTS) allowed (default setting)
9.5.2 Platform configuration
No. Description Adjustment range Standard settings
P003 platform opening switch-off delay 0mSec - 1000mSec 500mSec
P004 platform closing switch-off delay 0mSec - 2000mSec 1500mSec
P005 Maximum current value platform motor 0,1A - 10,0A 5,0A
P006 Open platform ramp start 50% -100% 50%
P007 Open platform ramp duration 0mSec - 5000mSec 2000mSec
P008 Close platform reduce motor current 0,0A - 5,0A 3,5A
P009 Close platform timeout 0Sec - 30Sec 10 Sec
Open platform at bottom station with reserve No / Yes
P010 No
input
Open platform at top station with reserve No / Yes
P011 No
input
P012 Close platform ramp duration reduced 0mSec - 2000mSec 1000mSec
P013 Close platform end ramp 25% - 100% 50%
First raise, then
First raise, then close safety
close safety bars
P014 CLOSE platform bars
(Must criterion lift
First close safety bars
type PLV9“Vertical”
P015 Raise platform follow-up time 0mSec - 5000mSec 500mSec

9.5.3 Safety bar configuration

No. Description Adjustment range Standard settings
B001 Maximum motor current safety bar motor 0,1A - 5,0A 3,6A
B002 Impulses open upstairs safety bar 1 - 250 212
B003 Impulses open downstairs safety bar 1 - 250 212
B004 Impulses close upstairs safety bar 1 - 250 160
B005 Impulses close downstairs safety bar 1 - 250 160
B006 Safety bars limit switch timeout 0Sec - 1000Sec 60Sec
B007 Safety bars hall switch test interval 0Sec - 60Sec 2Sec
B008 Safety bars hall switch min. impulses 0 - 500 2
B009 Safety bars motor current test interval 0Sec - 10Sec 5Sec

Service Manual Straight/Curve/Vertical Version 3.05 Page 35

B010 Safety bar min. motor current 0,0A - 2,0A 0,1A
B011 Safety bar speed 20% - 100% 80%
B012 Safety bar PWM-Frequency 100Hz - 3000Hz 3000Hz
B013 Open barriers only if lift is charged No / Yes No

9.5.4 Motorised front ramp configuration

No. Description Adjustment range Standard settings
R001 Motorised ramp present No / lower stop / upper stop /both stops No
R003 Motorised ramp opening duration 1Sec - 15Sec 5Sec
R004 Ramp closing time 0,0Sec - 50,0Sec 2,0Sec
R005 Ramp start delay 0Sec - 10Sec 2Sec

9.5.5 Lift travel configuration

No. Description Adjustment range Standard settings
PLG7/PLV9: No
F001 On-board controls priority No / Yes
PLK8: Yes
F004 Switch-on delay release motor controller 0,0Sec - 10,0Sec 1,0 Sec
F007 Safety bars always open at station No / Yes No
F008 Pause at station 0,0Sec - 10,0Sec 5,0 Sec
F011 Travel command upwards with reserve input No / Yes No
F012 Travel command downwards with reserve input No / Yes No
F013 Cable remote control No / Yes No
F020 position sensor check interval (“Curve”) 0Sec -60Sec 2Sec
F021 position sensor min. impulse (“Curve”) 0 - 1000 2
F022 Arresting gear inspection interval (“Curve”) 0Sec - 60Sec 10Sec
F023 Arresting gear min Impulse (“Curve”) 0 - 1000 2
F024 Contact tray closed active in both directions of travel No / Yes No

9.5.6 Station configuration

No. Description Adjustment range Standard settings
SP01 Parking position station 1 No / Yes 0
SB01 Open safety bars station 1 Both / Downwards / Upwards Both
SW01 Platform open warning station 1 0Min - 600Min 0 Min
SP02 Parking position station 2 No / Yes
“Upwards” for PLK8 and
Both / Downwards / Upwards PLG7
SB02 Open safety bars station 2 Must be “None” for
/ None
PLV9 “Vertical”
SW02 Platform open warning station 2 0Min - 600Min 0 Min
SP03 Parking position station 3 No / Yes
SB03 Open safety bars station 3 Both / Downwards / Upwards Upwards
SW03 Platform open warning station 3 0Min - 600Min 0 Min

Page 36 Version 3.05 Service Manual Straight/Curve/Vertical

9.5.7 Battery configuration
No. Description Adjustment range Standard settings
AA01 Low battery voltage 18,0V - 25,0V 20,0V
AA10 Shutdown warning no charge present 0Min - 1500Min 200 Min
AA11 Shutdown after warning 0Min - 200Min 15 Min
Standard
AA20 Recharger Standard
Fronius Acctiva Easy 2403
AA21 Minimum charging voltage after reaching the stop 18,0V – 30,0V 22,0V

9.5.8 Blinker configuration

No. Description Adjustment range Standard settings
A040 Blinking light platform open No/Blink/Blink+Beep No
No/Blink/Blink+Beep PLG7/PLV9: No
A041 Blinking light platform closed
PLK8: Blink+Beep
A043 LED power-on time 0Min - 10Min 3Min

9.5.9 Miscellaneous configuration

No. Description Adjustment range Standard settings
A052 Motor current temperature coefficient 0,00%/°C - 2,00%/°C 1%
A055 Display brightness 10% - 100% 80%
A056 Display switch-off time 0Min - 600Min 2Min
A060 Loudspeaker volume 0% -130% 80%
A070 Error output Out / X36,1 / X36,2 Out
E031 change to dealer logo 0Sec - 300Sec 4Sec
E032 Automatic time adjustment No / Yes Yes
E037 Reset radio module No / Yes
E041 Signal automatic platform CLOSE in station
E099 USB Function Debug interface / removable storage device
Export to SD-Card
Parameter Export / Import
Import from SD-Card
E100 Reset to factory settings No / Yes

Manufacturer menu
P001 Automatic opening No / Yes No
P002 Automatic closing No / Yes No
F002 Automatic travel No / Yes No

9.5.10 Door (only valid for Lift type PLV9)

No. Description Adjustment range Standard settings
D001 Door locking duration 0 Sec - 60 Secs 25 Sec
No / single impulse / double
D002 Door actuator present No
impulse / permanent signal
D003 Door actuator opening duration 0 Sec – 1000 Secs 30 Sec

Service Manual Straight/Curve/Vertical Version 3.05 Page 37

D005 Door actuator impulse repeat after 0 Sec - 60 Secs 30 Sec
D006 Door opener pulse duration 100mSek - 5000mSek 1000mSec

SMS remote enquiry

The SMS remote enquiry is only available in combination with a UMTS_GSM module.
The call number of the customer SIM card in the emergency call module can be stored manually in the control
unit and read out on the display.
By sending an SMS with a command and a unique synonym to the phone number of the SIM card in the
emergency call module, data is returned by the control unit via SMS.
The information is returned in the language set in the lift.
SMS commands are independent of the set language
• Current active inputs and outputs:
SMS code: #inout
SMS back: DIN 1-19: x23x59xx90xxx4x6789 DIN 50-56: 0x2xxx6
DIN 20-37: x1x3xx9x8x01xxx567 OUT 0-24: 01xxx567xx0123x5678xx012xx
• Contents of the information menu:
SMS code: #info
SMS back: V0.2.18, HW2 BergSchr: +209I
Charging current: 175mA Motor current: 0mA
LiftPos: 0I PWR 27.1V
TalSchr: +217I Temp 25C
Battery voltage 27.3V
• Query of the error memory:
SMS code: #fault1
SMS return: 1/21082020/14:10/0,9h/Neustart
2/20082020/08:10/0,8h/Not-Halttaste gedrückt
3/20082020/08:09/0,8h/Schwache Akku
4/02082020/08:09/0,6h/Überlast Schrankenmotor
SMS code: #fault2
SMS return: 5/020820/14:10/0,6h/ F2 Fuse defective 7,5A
6/01082020/08:10/0,5h/Not-Halttaste gedrückt
7/26072020/08:09/0,5h/Schwache Akku
8/20072020/08:09/0,4h/Überlast Schrankenmotor
SMS code: #fault3, . . ., #fault10)
SMS retour: #fault3: Error 9 - 12, . . .
Error number/date/time/operating hours/error
• Operating data:
SMS code: #data
SMS back: Lift type: PLK8 Trip counter: 241
Power outages: 12 2021-05-27 08:45:06
Lift motor operating hours: 0.41h
• Query parameters:
SMS code: #paraP005
SMS return: P005 Maximum motor current 5A
Set parameter of P005 Maximum motor current platform motor

Page 38 Version 3.05 Service Manual Straight/Curve/Vertical

Other parameters SMS code: #paraP008 #para2
#paraB002 #paraA052
#paraB003 #para40
#paraB004 #para41
#paraB005 #paraF007
#paraB011 #paraAA10
• Overwrite parameters:
SMS code: #writeparaP005@5,6
Parameter P005 is overwritten to 5,6!
SMS retour: P005 Maximum motor current 5.6A
Other parameters: #writeparaP008@value #writepara2@value
#writeparaB002@value #writeparaA052@value
#writeparaB003@value #writepara40@value
#writeparaB004@value #writepara41@value
#writeparaB005@value #writeparaF007@value
#writeparaB011@value #writeparaAA10@value

• SMS info:
In the menu, the following data of the last SMS query is displayed under the item “SMS info” (see section
9.5.1):
Call number: Display of the call number from which the query was sent.
Received SMS: SMS code of the received SMS
Sent SMS: Data sent back to the phone number.

Confirming maintenance
Confirming maintenance
In the Settings submenu general, use the down arrow to go
to parameter 003 maintenance.
Maintenance can be acknowledged here.

10. Teach speed sub-menu (for lift type “Curve” only)

Access test ride

In the sub-menu test ride the travel speed of the lift
carriage can be adapted to the course of the route.

Service Manual Straight/Curve/Vertical Version 3.05 Page 39

Initialize teach speed
The test ride must always be started in the lower station
(impulse: 0). With the motor control bar, the speed can
be adjusted.
Display Information:
travel section:
Shows which travel section is currently being taught

impulse:
shows the current position of the lift carriage starting
from the lowest floor (impulse: 0)

Page 40 Version 3.05 Service Manual Straight/Curve/Vertical

Process teach speed
The teach speed ride must be started at the lowest station. Open the menu test ride and use the motor
control bar to set the desired speed at which the lift carriage should start.

With the UP-travel command, the teach speed ride starts at the set speed, travel along travel section: 1.

The next travel section is determined when the speed is changed using the motor control bar.
Example: The speed on straight travel sections of rail can
be 100%, approx. 10cm before a curve, the speed should
be reduced to approx. 60-80%. Approx. 10 cm after the
curve the speed for a straight part can be increased to
100% again.
Proceed in the same way for further curves.
When the upper station (upper limit switch) is reached,
“test ride finished” appears, and a constant 2 sec. beep
sound is heard.
If the upper station is a parking-station, the platform must
be first folded before you can drive into the upper station.
Press OK to go back to the main menu.
Change travel sections
If a travel section is saved, it can be adapted. It is not possible to add and additional travel section, for this
purpose a new teach speed ride must be taught-in.
RG01 travel section 1 speed
Here the speed of travel section 1 can be adjusted using the
control bar.

RS02 travel section 2 start value

Here the start position of the travel section 2 can be
determined by using the control bar.
ATTENTION:
Changes must always be confirmed with OK!

All taught-in travel sections can be adapted using the same

procedure.

Service Manual Straight/Curve/Vertical Version 3.05 Page 41

Export Parameter
After the teach speed ride is completely finished, export the set parameters to the SD card so that the values
are available for a later restoration.
In sub-menu settings, enter the menu others.

Scroll with down arrow  until Parameter Export / Import

appears.
Select export to SD-Card
Message “export successfully completed” appears.

11. Service access hatch and fuse box

The fuses are located in two positions on the lift; behind the front plastic cover next to the batteries
and under the top service hatch cover at the rear of the lift.
Service access for “Vertical” at the top on the side of the lift. (see chapter 5)
Push button Platform motor Main Power Platform emergency opening
Platform OPEN Fuse F2 - 7,5A Switch Connection cable

Battery overload
protection Fuse
40A PLG7 “Straight”
30A PLK8 “Curve”

Push button Drive motor Fuse F1 - 2A with LED button

Platform CLOSED Fuse F3 - 40A [*PLV9 – 60A] RESET button

Page 42 Version 3.05 Service Manual Straight/Curve/Vertical

12. Opening the platform without remote controls
The platform can be opened without the aid of remote control.
First of all, open the service hatch cover on the top, rear of the lift.
There are two possible operating options:
• Open the platform with the push buttons Platform OPEN or Platform CLOSED (see photo above).
• Open the platform with the use of an external electrical supply to the platform motor (e.g. with the
battery from a cordless drill).
If the batteries are empty, bring the loose black cable with white terminal block (connection cable) directly
into contact with platform motor fuse or to the positive pole of the external power source.
If the batteries are charged, use the push buttons: Platform OPEN or Platform CLOSE push buttons to operate
the platform. These buttons can also be used if the remote controls are faulty, in which case you should
connect the emergency power supply via black cable, directly to the 7,5A Fuse.
If the batteries are completely discharged, the emergency power supply cable must be connected to the
positive pole of the external power supply and the negative pole should be brought into contact with the
frame of the lift unit.
If the lift has not been correctly positioned at a charging station, it will automatically switch itself off after a
maximum of 10 hours in order to prevent a deep discharge of the batteries.
• To RESTART the lift unit, press the RESET button.
! ATTENTION !
Only use the solutions outlined above when there is no voltage in the batteries!
• The platform can ONLY BE OPENED!
• Opening the platform with an emergency power supply deactivates the safety limit switches!
As soon as the platform is fully opened, disconnect the power supply, otherwise the platform motor could be
subjected to an electrical overload!

13. Mechanically adjusting the lift

Adjusting the platform angle

The pitch angle of the platform can be adjusted with the sheet metal plates
provided for this purpose.
These are located on the bottom of the aluminium profiles.
If the toe protection contact strip is mounted at the bottom, the plates were
handed over to the customer with the operating instructions
Turn the reverse plates 180 degrees to raising the platform height.

! ATTENTION !
Adjust the switch b20 (platform down) if necessary!

Service Manual Straight/Curve/Vertical Version 3.05 Page 43

 Setting the safety bar slip clutch
The slip clutch is located on the safety bar
motor shaft.
Remove the plastic cover on the rear of the
lift with the aid of a 7mm socket spanner.
Set the safety bars to a horizontal position.
Use a 10mm open-ended spanner to adjust
the clutch.

! ATTENTION !
Only make small adjustments to the clutch.
The collar itself should NOT be moved!

Please note that each safety bar has its own

individual slip clutch.

Adjust horizontal position of safety bars

The safety bars can be adjusted with the aid of the Stop screw Black indicator line
stop screws, which are in turn activated by the
lifting magnets.
! ATTENTION !
The position of the safety bars may need to be
adjusted in the Menu (see chapter 9.5.3) B002,
B003, B004, B005.
The safety bar base setting is marked with a black
indicator line. Switch-cams are fixed with grub
screws. To adjust a cam, first loosen the grub screw
and then turn the cam. Grub screws

Set barrier clearance

To gain access to the barrier motors, the front cover must first be removed.
(see chapter 3) must be removed before the rear cover can be removed.
The setting is made separately for each barrier.
1. Slightly loosen the two M6 fastening screws.
2. Loosen the lock nut on the adjusting screw and adjust the barrier clearance using the adjusting screw.
! ATTENTION !
Adjust the set screw only slightly so as not to overload the barrier motor.
Then retighten the lock nut and the M6 fastening screws.

Page 44 Version 3.05 Service Manual Straight/Curve/Vertical

 View from behind
2 2

1
1

Adjusting the access ramps

Threaded rod
The angle of the access ramps can be adjusted
to suit the on-site requirements and uneven
ground surfaces with the aid of the threaded
rods.

Bowden cables
The angle of the access ramps can also be
adjusted with the two Bowden cables, which
are mounted inside the lift unit.
Adjust cables as follows:
• Lengthen for flatter ramp angle.
• Shorten for steeper ramp angle.

RGB - LED lighting_Colour change ”Straight” & “Curve”

Procedure Colour change LED lighting:
• Press emergency stop button
• Open service access (see chapter 11)
• Colour change → Keep LED button (see chapter 11) pressed, change colour by pressing the
“Platform open or close” buttons
• Adjusting the intensity → Keep the LED button (see chapter 11) pressed, adjust the intensity by
pressing the
“UP or DOWN button” on the lift (see chapter 5 – Onboard-control).
• Close service access and unlock emergency stop button

Service Manual Straight/Curve/Vertical Version 3.05 Page 45

The set colour of the LED lighting is now active while driving.

‘Teach-in’ of remote controls using platform control buttons

Step 1: Starting the ‘Teach-in’ sequence
Press and hold the Platform OPEN and CLOSE
buttons for 1 to 5 seconds (located under the Service
Hatch – refer to Chapter 11).
The message “Teach-in status active” should appear
in the Display along with this symbol:

NOTE: The ‘Teach-in’ mode Status is also indicated by slow flashing of the green LED on the remote control
unit. The ‘Teach-in’ mode is limited to max. 1 minute, after which the process is automatically terminated.
Step 2: Memorising the remote controls
Within this time period, simultaneously press and
hold the OPEN and CLOSE buttons on the remote
control unit that is to be memorised.
The LED on the remote control will flash for 3 to 6
seconds during the ‘Teach-in’ process.
After the ‘Teach-in’ process has been successfully
completed, the LED on the unit will light up green and
the following symbol will appear on the display:

NOTE: A maximum of 10 separate remote control units (handheld or wall-mounted) can be memorised -
to memorise additional remote controls, repeat Step 2.

‘Teach-in’ of remote controls at receiver on main PCB

Step 1: Location and access to main receiver
Refer to Chapter 3 - remove the front plastic cover
and locate the position of the radio receiver, which is
positioned on the upper right-hand corner of the
main PCB.

Page 46 Version 3.05 Service Manual Straight/Curve/Vertical

 Step 2: Starting the ‘Teach-in’ sequence
Press and hold the button on the receiver board for
1 to 5 seconds. The message “Teach-in status active”
should appear in the Display along with this symbol:

NOTE: The ‘Teach-in’ mode Status is also indicated by slow flashing of the green LED on the receiver PCB.
The ‘Teach-in’ mode is limited to max. 1 minute, after which the process is automatically terminated.
Step 3: Memorising the remote controls
Within this time period, simultaneously press and
hold the OPEN and CLOSE buttons on the remote
control unit that is to be memorised.
The LED on the remote control will flash for 3 to 6
seconds during the ‘Teach-in’ process.
After the ‘Teach-in’ process has been successfully
completed, the LED on the unit will light up green and
the following symbol will appear on the display:

NOTE: A maximum of 10 separate remote control units (handheld or wall-mounted) can be memorised -
to memorise additional remote controls, simply repeat Step 3.
Step 4: Deleting all memorised remote controls
If the button on the radio receiver PCB is held for 10
seconds, all the memorised remote controls will be
deleted from the memory. The process is indicated
by rapid flashing of the green LED.
The following symbol will appear on the display:

14. Printed Circuit Board – PCB

Description of LED lights on the PCB
H1 output motor controller (fault code output, see chapter 7.3)
H2 3,3V power supply (internal control voltage)
H3 5V power supply (radio, motor controller)
H4 safety circuit

Switch naming
For the switch naming, see the “Input/Output list” in the supplied circuit diagram.

Service Manual Straight/Curve/Vertical Version 3.05 Page 47

 Connection layout and numbering

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15. Service plan
Fill out this table and keep a record of all inspections and checks described in Service schedule - Chapter 4.

Signature
Power failure
counter
counter
Hour
Maintenance record
Date
Installed by:
Installed at:

No

10
1

9
.

Service Manual Straight/Curve/Vertical Version 3.05 Page 49

 Installed at:

Page 50
Installed by:
No Hour Power failure
Date Maintenance record Signature
. counter counter

11

12

13

14

Version 3.05
15

16

17

18

19

20

Service Manual Straight/Curve/Vertical

Service Manual Straight/Curve/Vertical Version 3.05 Page 51
ASCENDOR GMBH
Pürnstein 43
4120 Neufelden
Austria
Tel.: +43 7282 21900
office@ascendor.com
www.ascendor.com