Merchandising Course Notes
1. Introduction to Merchandising
Definition: The activity of promoting the sale of goods, especially by their presentation in retail outlets.
Types of Merchandising:
- Retail Merchandising: In-store displays, layout, inventory management.
- Visual Merchandising: Design and aesthetics to attract customers.
- Product Merchandising: Promotion and placement of specific products.
- Digital Merchandising: Online product display, e-commerce UX/UI.
2. The Role of a Merchandiser
- Forecasting Trends
- Product Planning
- Sourcing & Purchasing
- Pricing Strategies
- Inventory Control
- Liaising with Buyers and Suppliers
3. Merchandising Cycle
1. Planning
2. Buying
3. Allocating
4. Replenishing
5. Analyzing Sales Performance
Merchandising Course Notes
4. Product Life Cycle in Merchandising
- Introduction
- Growth
- Maturity
- Decline
Merchandisers must plan based on each stage.
5. Assortment Planning
- Breadth: Number of product lines.
- Depth: Number of items within a product line.
- Consistency: How closely related product lines are.
Factors Considered: Customer preferences, seasonality, trends, store capacity.
6. Visual Merchandising
Elements:
- Store layout (grid, loop, free-flow)
- Window displays
- Lighting
- Signage
- Color schemes
Goals: Attract customers, increase sales, brand image building.
7. Retail Pricing Strategies
- Keystone Pricing: Doubling the cost.
Merchandising Course Notes
- Psychological Pricing: E.g., $9.99.
- Promotional Pricing
- Competitive Pricing
- Dynamic Pricing: Real-time pricing based on demand.
8. Inventory Management
- SKU (Stock Keeping Unit) Tracking
- EOQ (Economic Order Quantity)
- Stock Turnover Ratio
- Safety Stock
- Just-in-Time (JIT) Inventory
9. Sales Analysis & KPIs
- Sell-Through Rate
- Gross Margin Return on Investment (GMROI)
- Stock-to-Sales Ratio
- Markdown Analysis
10. E-commerce & Digital Merchandising
- Online Catalog Management
- Search Engine Optimization (SEO)
- Personalized Recommendations
- Product Photography and Descriptions
Merchandising Course Notes
11. Sustainability in Merchandising
- Ethical sourcing
- Eco-friendly packaging
- Slow fashion vs. fast fashion
- Waste reduction strategies
12. Merchandising Software Tools
- ERP Systems (e.g., SAP, Oracle)
- Planograms
- Retail Analytics Tools (e.g., Tableau)
- Inventory Management Systems