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Shivangi Program Manager CV

Shivangi Tripathi is a Program Manager II with over 7 years of experience at Amazon, specializing in optimizing processes and enhancing customer satisfaction. She has a proven track record of reducing lead times, improving delivery rates, and managing significant budgets effectively. Currently, she is seeking program manager roles that focus on strategic alignment and operations planning.

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0% found this document useful (0 votes)
37 views2 pages

Shivangi Program Manager CV

Shivangi Tripathi is a Program Manager II with over 7 years of experience at Amazon, specializing in optimizing processes and enhancing customer satisfaction. She has a proven track record of reducing lead times, improving delivery rates, and managing significant budgets effectively. Currently, she is seeking program manager roles that focus on strategic alignment and operations planning.

Uploaded by

shivangi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Shivangi Tripathi

Program Manager II
+352 661 530901
shivangi2403tripathi@gmail.com
linkedin.com/in/shivangi-tripathi-5a6415100/
Hollerich, Luxembourg

SUMMARY

Data driven, result-oriented Program Management and Operations professional with 7+ years at the ‘Earth’s most
customer-centric company’ Amazon. Proven ability to optimize processes, reduce costs, and enhance customer satisfaction
within the firm's dynamic environment. Currently exploring program manager roles which combine strategic alignment,
operations planning & initiative leadership to solve complex business problems.

WORK EXPERIENCE

Program Manager
12/2022 – 08/2025
● Supervised a cross-functional team of 10+ members to optimize supply chain
processes, leading to an annual 34% reduction in lead times.
● Implemented key performance indicators (KPIs) to measure program success and achieved
a 79% on-time delivery rate and a 15% improvement in inventory accuracy.
● Collaborated with senior leadership to execute a strategic plan that increased overall
operational efficiency by 83% within one year.
● Tracked expenses and resource allocation to maximize ROI while maintaining quality
standards while managing a $5.9M+ budget.

Polyhire, London, United Kingdom 10/2012 –


08/2015
Provides quality assurance and control testing for global markets
Supply Chain Analyst
● Implemented a new supplier relationship management program that increased supplier
satisfaction by 15% in the first month.
● Negotiated lower prices with 140+ major suppliers, which saved the company $150K+ in
Q1, Q2, and Q3 2014.
● Initiated an innovative inventory management system that reduced inventory costs by 45% in
2013

Growthsi, London, United Kingdom 07/2010 –


09/2012
Career training and membership SaaS with 150,000 paying users
Operations Coordinator
● Coordinated daily warehouse operations, improving order fulfillment efficiency by 88%
through streamlined processes.
● Championed a real-time inventory tracking system that reduced stockout incidents by
32% and excess inventory by 55%.
● Collaborated with the procurement team to optimize vendor relationships, resulting in a
79% reduction in procurement costs.

Hard Skills: Strategic Planning (Advanced), Data Analysis (Experienced), Risk Assessment,
Budget Management
Techniques: Root Cause Analysis, Change Management, Lean Six Sigma, Agile Project
Overnight Stocker, ABC Company, London, United Kingdom 11/2008 –
12/2009
Buyer, XYZ Company, London, United Kingdom 07/2005 –
10/2008

EDUCATION

Resume Worded University, New York, NY

06/2005
Bachelor of Science — Operations Management

SKILLS

Hard Skills: Strategic Planning (Advanced), Data Analysis (Experienced), Risk Assessment,
Budget Management
Techniques: Root Cause Analysis, Change Management, Lean Six Sigma, Agile Project

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