Shivangi Tripathi
Program Manager II
+352 661 530901
shivangi2403tripathi@gmail.com
linkedin.com/in/shivangi-tripathi-5a6415100/
Hollerich, Luxembourg
SUMMARY
Data driven, result-oriented Program Management and Operations professional with 7+ years at the ‘Earth’s most
customer-centric company’ Amazon. Proven ability to optimize processes, reduce costs, and enhance customer satisfaction
within the firm's dynamic environment. Currently exploring program manager roles which combine strategic alignment,
operations planning & initiative leadership to solve complex business problems.
WORK EXPERIENCE
Program Manager
12/2022 – 08/2025
● Supervised a cross-functional team of 10+ members to optimize supply chain
processes, leading to an annual 34% reduction in lead times.
● Implemented key performance indicators (KPIs) to measure program success and achieved
a 79% on-time delivery rate and a 15% improvement in inventory accuracy.
● Collaborated with senior leadership to execute a strategic plan that increased overall
operational efficiency by 83% within one year.
● Tracked expenses and resource allocation to maximize ROI while maintaining quality
standards while managing a $5.9M+ budget.
Polyhire, London, United Kingdom 10/2012 –
08/2015
Provides quality assurance and control testing for global markets
Supply Chain Analyst
● Implemented a new supplier relationship management program that increased supplier
satisfaction by 15% in the first month.
● Negotiated lower prices with 140+ major suppliers, which saved the company $150K+ in
Q1, Q2, and Q3 2014.
● Initiated an innovative inventory management system that reduced inventory costs by 45% in
2013
Growthsi, London, United Kingdom 07/2010 –
09/2012
Career training and membership SaaS with 150,000 paying users
Operations Coordinator
● Coordinated daily warehouse operations, improving order fulfillment efficiency by 88%
through streamlined processes.
● Championed a real-time inventory tracking system that reduced stockout incidents by
32% and excess inventory by 55%.
● Collaborated with the procurement team to optimize vendor relationships, resulting in a
79% reduction in procurement costs.
Hard Skills: Strategic Planning (Advanced), Data Analysis (Experienced), Risk Assessment,
Budget Management
Techniques: Root Cause Analysis, Change Management, Lean Six Sigma, Agile Project
Overnight Stocker, ABC Company, London, United Kingdom 11/2008 –
12/2009
Buyer, XYZ Company, London, United Kingdom 07/2005 –
10/2008
EDUCATION
Resume Worded University, New York, NY
06/2005
Bachelor of Science — Operations Management
SKILLS
Hard Skills: Strategic Planning (Advanced), Data Analysis (Experienced), Risk Assessment,
Budget Management
Techniques: Root Cause Analysis, Change Management, Lean Six Sigma, Agile Project