CRISTINE INY GUIAMAD
Virtual Assistant | Social Media Manager | E-commerce Specialist
Cotabato City, Philippines
✉️ guiamadcristineiny@gmail.com | 📱 0926 634 6036
Professional Summary
Detail-oriented and proactive Virtual Assistant with a strong foundation in social media management,
customer outreach, and online selling operations. Trained in administrative support through intensive
project-based coursework, with practical experience in managing inboxes, scheduling, research, and
documentation. Demonstrated success in remote roles requiring initiative, accuracy, and consistent
delivery. Adept at using digital tools to streamline operations and support business growth.
Professional Experience
Freelance VA – Social Media Manager & Outreach Coordinator
Remote | Oct 2023 – Jul 2024
- Generated an average of 10+ qualified leads per week through email and LinkedIn outreach
- Increased post engagement by 25% by optimizing Facebook and LinkedIn content strategies
- Managed daily inbox communications and scheduled meetings with a 100% on-time follow-through rate
- Tracked outreach metrics and follow-ups using Excel, improving response rates by 15%
Data Annotation & Research Assistant – Connected Women
Remote | Dec 2024 – May 2025
- Conducted and categorized data from 100+ online research tasks to support AI model training
- Managed internal files and invoicing records with 98% accuracy
- Streamlined task documentation, reducing turnaround time by 20%
- Collaborated with a fully remote team via Discord and met 100% of project deadlines
Call Outreach Specialist – Dynata
Remote | Aug 2024 – Nov 2024
- Completed 200+ outbound survey calls weekly with an 85% response logging accuracy
- Submitted daily reports and logged data using Microsoft Teams and Excel
- Met all weekly KPIs and maintained a consistent call quality rating above 90%
E-commerce Seller & Dropshipping Operator (Freelance)
Remote | Jun 2018 – Jan 2025
- Managed and promoted over 300+ products through social media and local e-commerce channels
- Responded to customer inquiries and order updates with a satisfaction rate of 95% based on buyer
feedback
- Coordinated with suppliers for order fulfillment and handled logistics, reducing delayed shipments by 30%
- Created product descriptions, promotional posts, and marketing visuals using Canva
1
Administrative Training Experience
Virtual Assistant Trainee – Admin Focus
Coach Angel’s General VA Mastery | Oct 2023 – Jan 2024
- Simulated client tasks including inbox management, file organization, and document formatting
- Created SOPs, client onboarding forms, and reports using Google Docs and Sheets
- Used Trello and Asana to manage daily workflows and task assignments
Services Offered
• Administrative Support & Data Entry
• Social Media Management & Content Scheduling
• Customer Service & Email Handling
• Lead Generation & Online Research
• E-commerce Support (Online Selling & Dropshipping)
• Document Creation & Formatting
Tools & Platforms
Trello • Gmail • Asana • Calendly
Google Drive • Notion • Dropbox • Canva
Slack • Zoom • Microsoft Teams • Discord
Certifications
• General VA Mastery – Coach Angel (2023)
• The VA Camp – Virtual Assistant Course (2023)
• Build a Shopify Store from Scratch – Udemy (2025)
• Using ChatGPT & Data Entry – Connected Women (2025)
