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#101857 E Business

Technology is essential for e-business, providing the infrastructure for communication, online transactions, and customer experience enhancement. Key components of this infrastructure include content and data layers, storage, networking, systems software, and e-business applications. Effective web server hardware and software are crucial for e-commerce, impacting communication, scalability, and overall efficiency in managing customer interactions and data.

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Bethuel Kamau
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13 views1 page

#101857 E Business

Technology is essential for e-business, providing the infrastructure for communication, online transactions, and customer experience enhancement. Key components of this infrastructure include content and data layers, storage, networking, systems software, and e-business applications. Effective web server hardware and software are crucial for e-commerce, impacting communication, scalability, and overall efficiency in managing customer interactions and data.

Uploaded by

Bethuel Kamau
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Technology form the main pillar of support for e-business.

It forms the basis for developing


infrastructure that enhances e-business activities such as communication past traditional barriers,
online transactions, and improving the customer experience.
The first component of the technology infrastcuirutre of e-business is the content and data layer.
It contains content data for various components such as customers, online activity and sellers.
The second component is the storage segment. It includes physical devices that store data and
transmit it upon request. The third component comprises the network that interconnects various
nodes to enable communication and transactions. The fourth component is the systems software
layer that includes database management systems, server, networking and web browser software.
The final component is the e-business application layer that is made up of applications
specifically designed to enable e-business.
Web server hardware and software are important in e-commerce since they facilitate
communications among various participant sin e-commerce. Servers host information that can be
requested by users. The hardware and software components for web servers are often more
advanced and require more resources to set up than for personal computers. The aspects such as
processor, storage and networking hardware’s and the software chosen depend on the needs of
the e-business website such as expected traffic.
A fully integrated e-commerce software streamlines the customer experience while reducing
variable costs such as labor and administration. It can also improve the order tracking process
and customer service while improving the ability to target customers with personalized messages
and offers. It may also help improve inventory management through seamless communication.
Reply
I concur with you that technology is a crucial precursor of e-business since it laid the foundation
for its development. I have learned from your post the role of technology in making e-commerce
global. For the second prompt, you have provided specific aspects of the infrastructure that
enables e-business such as ISPs. However, this aspect of infrastructure focuses more on the
networking component leaving out others such as storage, software, and hardware. For web
servers, interesting insights from your post include the security of the server that depends on the
software used and that the hardware attributes determine the scalability of e-business. The
reliability and resilience of such servers carries critical implications for the health of any e-
business. Finally, the centralized management system can improve the efficiency of e-commerce
software by reducing duplication of roles while improving the data collection, handling and
analysis process.

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