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9-5 MDW Csi

The document outlines the distribution of work and responsibilities for various officials in a postal office, including the Postmaster, APM, GDC/System Administrator, and others. Each official has specific duties related to account management, mail sorting, treasury responsibilities, and customer service. The memo serves as a comprehensive guide to ensure efficient operations and adherence to postal regulations.

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0% found this document useful (0 votes)
78 views10 pages

9-5 MDW Csi

The document outlines the distribution of work and responsibilities for various officials in a postal office, including the Postmaster, APM, GDC/System Administrator, and others. Each official has specific duties related to account management, mail sorting, treasury responsibilities, and customer service. The memo serves as a comprehensive guide to ensure efficient operations and adherence to postal regulations.

Uploaded by

rst70777
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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MEMO OF DISTRIBUTION OF WORK HPO

SL OFFICIALS DUTIES
NO.
1 POSTMASTER Morning will make shift begin in SAP Module and confirm Staff Schedule. In
[0800 – 1200 and the eveing will make shift closure. In addition to this will attend Reversal of
1400-1700]] documents of HOs and SOs. In addition to this Duties as laid down in various
departmental Manuals , FHB Vol I, II and IV except those delegated to the
APM and Accountant Will be in charge of Accounts Branch. Will be
responsible for the safe custody of cash and valuables and saleable
publications with the Treasuer as laid down in Rule 23 of P & T Manual Vol VI.
All the duties of Postmaster in respect of treasury branch vide chapter 10 & 11
of P & T Vol VI part III. General Supervision of the office including Accounts
Branch. Will write and maintain Confidential Reports of Cash Oversees,
Postmen officials & MTS officials. Will Submit the statistical Memorandum of
HO to the Circle Office as required by Rule 42 of Postal Manual Volume
VI Part I. Will be responsible for the prompt submission of the periodical
returns and statements of the branches under his control. Will carry out the
surprise checks of stamp advances held by the counter officials from time
to time and record the results in his order book. He will attend to
maintenance of book of information, distribution of contingent and stationery
items to staff. Will be in charge of record room and will ensure that the time
barred records are weeded out periodically. Will examine the sweepings daily
and keep office neat & tidy. Check and attest the entries in the registers of
Contingent charges and establishment etc. Checking of schedules and
statements of accounts branch including audit objections. Will dispose of
claim cases of SB, NSC and various certificates of deceased depositors and
holders as per SB Manual I and II and various other circulars issued from
time to time. Will work as approver of CPC. Will index letters received from
DO/CO and distribution of papers to connected branches. Will maintain
personal files of Postmen, MTS and GDS officials. Will maintain notice of
hours of business, Memo of Distribution of work. He will supervise mass
mail postings, speed post and other business products. He will be overall
supervisor of mails, sorting and delivery branch. He will be in charge of
deposit branch. check the clarity in stamp impressions and scrutinize book
packets received for delivery and posted for dispatch. Will ensure proper
maintenance of bag accounts and book of addressees instructions and
beat instructions and registers. Will receive undelivered letters from
postmen in the evening and check them. Will supervise the work relating to
Post Boxes and Post bags rented at HO. Will be in charge of registration and
parcel branches and will perform the duties of the Postmaster as laid
down in Chap VI of Postal Manual Vol VI Part I ( Powers delegated in PMG
Memo no. ESA/DD/SK dated 24.8.57. Will close insured articles intended for
dispatch. Will be responsible for safe custody of the MO paid vouchers till
the time of their dispatch to concerned audit offices and proper
maintenance of audit objections relating to his branches. Will maintain Due
mail and Sorting List. Will attend to all correspondences relating to the
branches under his control viz Mails and Sorting, Delivery, Deposit,
registration delivery, MO paid, Speed post, ctc including VP articles as laid
down in several rule of the P&T Manual Vol V and chapter 6 Vol VI and orders
and instructions issued from time to time. Will attend to work relating to issue
and renewal of Post boxes and bags permits and maintain their registers and
applications. Will maintain ruling files of his branch. Will maintain Kit
register. Will supervise the work relating to direct post, NPS etc.Will
maintain Casual leave sheets and casual leave applications of Postman staff,
MTS & GDS staff. Maintain register of uniforms and connected
correspondence and distribution of uniforms. Will hand over the LB plates
and keys of the outlying letter boxes to the LB peons in time and keep the LB
plates and keys in his personal custody when not in use. Salary/Pensions/DBT
through HTTUME menu upload should be done in Postmaster login.

2. APM Will do counter allocation for counter PA s in POSTAL BACK OFFICE In the
[0900 to 1700] morning and approve shift end and do PO submission of account in the
evening. Do PO END after completion of work..Will perform all duties of
Postmaster as prescribed in SB Manuals and other circulars relating to SB,
RD, TD, MIS, IVP KVP, NSS, SCSS etcand transfers of all categories. Will
finalise the claim cases of all categories and put up to the Postmaster with his
recommendation for further disposal. Will sign all correspondence relating to
SB/NSC/KVP etc addressed to subordinate offices only. Will be responsible
for the maintenance, custody for stock and supply to subordinate offices of
SB and other Pass books, accountable forms. Will be in charge of SB
counter , NSC counter and MPCM Counter. will be in charge of the office in the
absence of Postmaster. Will be responsible for submission of periodical
returns and statements of his branch to audit office etc on the due dates.
Will be responsible for the prompt settlement of audit objections relating to
his branch. Will be responsible for the proper maintenance of statistics and
custody of books and records of his branch. Will be responsible for proper
maintenance of stock books of receipt books, accountable forms etc relating
to his branch. Will weed out time barred records of his branch periodically.
Will be personally responsible for periodical submission of income tax
returns in respect of HO/SO MPKBY agents and all SAS agents. Will attend
to issue of passbooks for duplicate NSCs and KVPs. Will check Hand to Hand
receipt books of officials under his control. Will maintain rulings files of his
branch. Will attend to checking of vouchers and LOTS of SB/RD/TD/MIS
etc.Will supervise the records maintained by MPCM PA relating to franking
machines. Will ensure proper accounting and use of departmental franking
machine of the PO and maintain proper records relating to it. Will be
responsible for proper maintenance of stock books of receipt books
including ACG 67 Rt Books, accountable forms etc relating to his branch.Will
be in charge of MO issue branch including IPOs, BPOs, and Irish Postal orders.
Will ensure proper and punctual submission of returns relating to IPO etc
including disposal of objections relating to IPO paid branches and branches
under his control. Will ensure proper maintenance of statistical registers
relating to these branches. Will discharge the duties regarding window
payment of money orders as per rule 263 of Postal Manual volume VI Part
I. Will secure insured articles booked at the counter till the time of their
dispatch in the safe provided. Will maintain daily dockets in respect of
Franking machines. Will ensure that PLI collection at MPCM counter duly
accounted for. Will be responsible for the maintenance of stock and supply of
IPOs with the treasurer. Will verify the stamp advance with counter PA daily.
Will verify daily the counter stock of IPO with MPCM counter PA. He will
authroise eMOs issued and supervise connected work. It will be the duty of
APM to get user IDs of those officials who proceed on leave/deputation
etc.disabled. Should follow the cheque clearing process scrupulously and no
transfer entry should be made in any clearing office account from any other
office account. Has to attend Freezing and unfreezing of any
account/certificate, transfer of account/certificate from one CBS office to
another for from post office to bank, Transfer of account/certificate from one
scheme to another and transfer of certificate from one person to another,
Revival of silent account . Has to attend activities of security pledge or release
in case of TD or NSC or KVP of HO & its SOs.
3 GDC/System Will work as system administrator of office as well as CPC branch. Will
Administrator/CPC maintain History sheets and updation. Will attend all problems of computer
[0900 – 1700] peripherials. Will be responsible for the maintenance of back up of all
important data. Will attend to software related problems as and when
required. Will ensure smooth functioning of all systems. Will attend
backups and securities in respect of computes including maintenance of
passwords with periodical changes. Will weed out time barred records of his
branch periodically. To check the Teller Cash Account of each single/double
handed SO. To check teller cash account of each Single/Double handed SOs to
ensure that balance has been made as 0. Will attend to any work entrusted by
PM/ APM.
4. Mail/Sorting/Regn Will open the bags addressed to the office and transfer the account bags
delivery PA to the sub account PA under receipt either in mail list or hand to hand
[0900-1700] receipt book as the case may be. Will check up whether registered bags
received are in sound condition and open the bags concerned. He should
weigh and open the insured envelopes in the immediate presence of
Postmaster and see if the insured articles are received in good condition
without any sign of having been tampered with or damaged. Will attend to
table sorting of letters. Will perform the duties of PA as prescribed in Chapter
3 mails of Postal Man Vol VI part I. Will prepare mail lists and dispatch mails
as required under rule 63 and 71 of chapter 2 of Postal manual Vol VI Part I.
Bags for dispatch during working hours of the day would be secured by the
Mail PA and kept in the personal custody. Will scruitinize the worn packets
posted for dispatch and received for delivery and note the result in the
special error book maintained for the purpose. Will be responsible for the
proper maintenance and custody of records of his branch Will perform
duties of PA as prescribed in Chapter 6 of Postal Manual Vol VI part I so far
as they relate to dispatch, delivery and deposit of registered and insured
articles of the letter mails. Will prepare special delivery slips in respect of all
bulk receivers and also delivery slips and issue Regd letters, Insured letters,
Parcel and Speed post letters to Postmen. Will maintain the statistical
registers of his branch update. Will receive returns from the postmen. Will
redirect and dispatch Regd, Insured letters, Speed letters received missent. Will
check and note the number of acknowledgements posted in the abstract.
Will prepare RBs and registered lists for dispatch. Will maintain the register
of VP articles received and prepare VP receipts and issue VP articles for
delivery. Will transfer VP cash to Treasurer and transfer VPMO forms to MPCM
PA for issue in respect of delivered VP articles. Will attend updating of date of
delivery of articles in IPS web promptly. Will be responsible for the proper
custody of forms and records entrusted to him for custody and
preparation. Will weed out time barred records of his branch periodically.
Will attend to running of Rnet communication, Speed net communication
and ensure that the information uploaded in the website tallies. Will
perform duties of parcel PA as prescribed in Chapter 6 of Postal Manual Vol
VI part I so far they relate to dispatch delivery and deposit of registered
parcels and VP parcels. Will attend to the work of adjustment of VPMOs
received for payment in respect of VP parcels booked at HO as
prescribed in rule 217 of Postal Manual Vol VI part I. Will attend to any work
entrusted by PM.
5. Sub Accounts Duties prescribed for the Sub accounts PA in Chap 10 of Postal Manual Vol
[0900 – 1700] VI part II and in particular Rule 602,617,619(2-4) to 634 (except 632) ibid.
(rule 601, 619(1) and 632 of Potal Manual Vol VI part III. Will attend work
relating to preparation of SO slips, closing and dispatch of all account bags. Will
exercise the duties relating to checking and distribution of contents of account
bags. Checking SO and BO daily account and maintenance of SO summary and
regulating cash remittance to Sub Office. Will attend to compilation of red
ink particulars on the last working day of the month. Will maintain the
consolidated memos of authorized balances of Sub Offices and will be
responsible for its correct maintenance. Will place additional credit to Sub
offices. Will submit SPMs monthly reports to D.O Will weed out time
barred records of his branch periodically. Will perform the duties of PA
as prescribed in chap 7 of Postal Manual Vol VI part I in so far as they
relate to MO Paid section. Will attend to preparation of fortnightly HO and
SO MO paid returns of void MOs on due dates. Will maintain the
statistics of his branch uptodate. Will attend to compilation and checking
of MO/emo payments of HO and SOs. Correct preparation and punctual
submission of MO/emo paid abstracts and summaries to audit on due dates
as prescribed in chap 7 of Postal Manual vol VI part I. Will attend to the
settlement of objection relating to MO paid branch. Will attend to the
compilation of and checking of MOs/emos issued for payment of SOs.
Correct preparation and punctual submission of MO/emo issue abstract
and summaries to audit on the due dates as prescribed. Will attend to
WUMT/Moneygram and other premium products and compiliation of all the
premium products of HO and SO’s and sending of returns thereof. Will attend
to any work entrusted by PM.
6. Treasurer Will perform the duties prescribed for the Treasurer in Chap 10 of Postal
[0900- 1700] Manual Vol VI and FHB Vol I and II Will maintain Treasurers Cash Book as
prescribed by Rule 47 ibid FHB Vol II. Will maintain the HO summary as
required by Rule 47 ibid. Will be joint custodian of cash, stamps and
valuables with the Postmaster overnight. Will be joint custodian of SC
stock with APM. Will be the joint custodian of major stock of IPOs with
APM. Will maintain the register of cheques and will prepare memos of
remittances in respect of cheques. Will be responsible for the preparation
and punctual submission of weekly statement of balances. Will work relating
to salary savings scheme. Will receive closed and sealed bags in respect of all
offices on stamps dispatch days and attend to their dispatch. Will weed out
time barred records of his branch periodically. Any other works assigned by
the Postmaster in connection with Bank and Treasury. Will attend to
remittance of cash from HO to SOs and vice versa. Will perform duties
relating to MO /emo payments through Postmen. Will perform the duties of
the Treasurer as prescribed in various Postal Manuals and FHB relating to
money orders payments, payment of pay and allowances and all kinds of
bills.Will periodically secure the cash collections made at the counter. Will
attend recovery and disposal of cooperative society and allied recoveries.
Will weed out time barred records of his branch periodically. Will look after
stamps as prescribed for the Treasurer in various Manuals and FHB in so far
and stamps and stationeries are concerned. Will attend to stock and sale of
publications as prescribed in Rule 10 to 101(1) of Postal Manual Vol II. .
Will attend back up work and writing to CD. Will attend to eMO
communication module and ensure that information uploaded in the webisre
tallies. And also attend running of account MIS.Will attend to any work
entrusted by PM.

7 MPCM PA Will perform the duties of the registration PA as prescribed in Chap 6 of


[0900 to 1700] Postal Manual Vol VI part I so far as the booking of registered letters and VP
articles of the letter mail are concerned as contained in particular rules
171,174,178,198,203,210 to 217 &223(2). Will attend to booking of
registered letters of bulk posting also and booking of parcels. Will attend to
duties of PA relating to the telephone collections and rent bills as
prescribed in FHB. Will prepare and submit due returns of his branch
promptly. Will maintain statistics relating to his branch upto date. Will
perform the duties of Parcel PA as prescribed in chap 6 of Postal Manual
VOl VI part I so far as the booking of registered parcels and VP articles of
parcel mail are concerned. Will book bulk registered articles. Will accept
PLI/ RPLI premium during the prescribed business hours. Will attend speed
post booking from 0900 to 1630 hours.Will attend to booking of BNPL
articles. Will deliver post restante articles. Will attend to window payment of
MOs as required by Rule 263 of Postal Manual Vol VI part I. Will attend to
window delivery of VP articles, RLs etc. Will perform the duties of PA as
prescribed in chapter 7 of Postal Manual VOl VI part I relating to MO
issue, IPOs Irish and British postal orders etc. Will attend to booking of
ordinary MOs/emos. Will maintain issue journals in respect of MOs
booked. . Will attend work relating to e enabled services such as e payment
etc Transfer cash to Treasurer at regular intervals, advise all MOs, close the
MO abstract and dispatch of all MOs duly preparing HVMO lists wherever
necessary after check by the Asst. Postmaster. Will attend to sale and
payment of IPOs. Payment of Irish and BPOs and maintain the journals of
IPOs issued and prepare the lists of Postal orders sold and paid. Will check
the SO journal of Postal orders sold and paid and maintain the registers in
MO 61. Will be responsible for the correct preparation and punctual
submission to audit office etc. Will maintain separate counter stock of IPOs
and a separate stock register vide rule 402/3 of Postal Man Vol Part I. Will
attend to sale of stamps and stationery including philately stamps. Will
maintain the statistics of his branch up to date. Will weed out time barred
records of his branch. Will attend work relating to pemium products such
as Business post, Business parcel retail post, media post, BMS/NBMS Direct
Post.Will attend booking of WNX articles and sending of statements
relating to WNX to DO promptly. Will attend to running of ePayment
communication and ensure thate information uploaded in the website
tallies.Will attend to any work entrusted by PM/ APM.
8 SB counter I Will perform the duties prescribed for SB counter PA in chap 8 of SB
[0900 – 1700] Manuals and instructions issued from time to time in respect of SB/SCSS/TD
etc including instant. Will attend to closure/premature closure of accounts
in r/o HO. Will attend to preparation of new PBs in respect of new account
opened at SB counter. Will attend to all PB entries presented at his counter
and will attend issue of FPB and DPBs of his counter. Will look after NSC
counter during lunch break. Will be responsible for maintenance of cheque
register for the cheques received and cleared in r/o SB transactions of all
types including SOs. Will attend to NSS 87/NSS 92/PPF cash
collections/payments and periodical returns connected thereto. Will
attend to all claims relating to Saving Bank. Will attend to feeding work of
commission bills of SAS agents of Sub Offices and TDS work relating to the
branch. Should transfer the account from one CBS Po to another CBS PO of HO
and its SOs. Will attend signature scanning of TD, MIS, SCSS, SB and PPF except
SOs. Will attend SB modification, CIF modification of SOs [ie CASBAM, CMRC].
Will attend to any work entrusted by PM/ APM.
9 SB Counter II/ Will perform the duties prescribed for NSC counter PA in regard to issue and
NSC Counter discharge of various certificates including NSC/IVP/KVP. Will perform the
[0900 – 1700] duties prescribed for SB counter PA in chap 8 of SB Manuals and
instructions issued from time to time in respect of RD work.Will attend to
closure/premature closure of RD accounts in r/o HO. Will be responsible for
SCs discharge returns. Will attend to transfer cases in respect of SCs.credit
objections of NSC issue/discharge and Misc correspondence etc. Will look
afterSB Counter during lunch break. Will perform the duties prescribed for SB
counter PA in chap 8 of SB manuals and instructions issued from time to
time in respect of RD bulk transactions He will attend to work relating to
pledging/release of all certificates. Will attend to work relating to person to
person transfer of certificates. Will attend to work in respect of issue of
duplicate certificates. Will attend to all claims relating to Savings Certificates.
Will be responsible for prompt submission of NSC returns.Will maintain
NC 12 (a) register of NSCs issued at SOs. Will prepare daily figures of cash
certificates to the account branch including SOs. Will attend to feeding work
of commission bills of all agents of all SC schemes andRD including SOs.
Filing of returns to Income tax authorities.Will be responsible for CC
bridge work of SOs and returns to DAP. . Will attend to preparation of 26 Q
and submission of income tax returns.Will attend signature scanning of RD,
NSC and KVP except SOs. Will attend to any work entrusted by PM/ APM.
10 Accountant Will receive and distribute tappals of accounts branch. Will
0900-1700 maintain dispatch register and do dispatch work except PLI,
RPLI and NPC voucher payments by cheque. Will generate cash
book on day today basis and make adjustments entries, if any.
Will maintain service books and leave account of part I & II
officials and do the service book entries periodically, Furnishing
Eligibility Certificates for leave for Dept.officials. Will maintain
register of service books. Will do the work of fixation of pay and
drawal of arrears. Preparation of pay bills and acquaintancerolls
of above category of officials. Ensure credit of salary to the
PO/Bank SB account of official concerned. Dispatch of pay
slipsof part I & II officials. Will attend work related to bill print
and recovery schedules in duplicate and dispatch of one copy
to DAP along with Accounts returns. Will attend work related to
furnishing of figures EST review . Will maintain recovery
register of festival/MCA/PC advance/CGEGIS/PLI/union/audit
office recovery and maintain TA advance/LTC advance/CEA
registers with update information. Will prepare and send Mail
subsidy/FHR rolls to the concerned office on the due dates. He
will attend preparation of all other bills which is passed from
the DO/sanctioning authorities, taking of print outs of ARs and
prompt dispatch to SOs/BOs/HO.Will attend audit objections.

Will prepare and estimate Income Tax applicable to all the


officials and prepare monthly statements. He will attend
promptly filing of e-returns 24Q of officials to Income Tax
department on the quarterly basis and prompt issue of Form-16
to all the officials. He will prepare service tax statements and
preparation of e-returns and monthly statements to Service Tax
Authorities and DAP, Bangalore. Will submit Professional Tax
Statement on online. He will attend pension section work. Will
prepareBank Reconciliation Statement and attend to upload
remittance/drawings details to DAP through PACS software on
monthly basis. Will send NPC vouchers with copy of the bill to
DO and also Acquaintance rolls after payment to DO for counter
signature. Will attend all the monthly/quarterly/half
yearly/yearly statements preparation as well as submission to
the concerned authorities. He will maintain the register of
security bonds obtained from the Deptl.officials. He will attend
the duties of due returns DA[P] for the period 16 th and 1st of
working days of the month alongwith schedules PA. Will draw
DA arrears/PLB Bills to Deptl.officials. He will maintain court
attachment registerand related works. Will attend GPF advance
/withdrawal application and their verification and processing.
He will attend Deptl. establishment register. He will attend to
obtain New pension scheme numbers to new entrant joined
after 01.01.2004 and their correspondence and uploading NPS
Schedules to DAP regularly. He will maintain pension register
and inserting new/modification in system .He will attend all
works in r/o pensioners like drawal of arrears,issue of yearly
certificate,transfer of PPO,restoration of commutation value and
drawal of additional quantum of pension, conversion of
pension /revision of pension etc., Will attend to any work entrusted by
PM.

11 Accounts PA I Will maintain GDS establishment register. Will attend the


0900-1700 preparation of GDS pay bills and prepare the quittance rolls of
the above category of the staffs. Will take print outs of ARs and
pay slip and ensure prompt dispatch. Will attend all the bills in
r/o GDS including their substitutes and supplementary bills
GDS.Will attend the work relating to drawal of GDS bonus, GDS
DA arrears. Will attend drawals of arrears if any due to revision
of TRCA. He will maintain register like GDS FG bond,
GDSGIS,AOR,PLI & RPLI pay recovery register, GDS POD, GDS
appointment papers, GDS increment, SDBS,Union,GDS leave
register Permanent engagement order, Provisional
appointments, stop gap arrangements.Will attend preparation
of SDBS recovery schedule in excel format and mailed to DAP
on monthly basis and other work related to SDBS enrollment.
Work related to GDS FG bond renewal/dispatch for
countersignature ,entry in concerned register. Will attend work
related to furnishing of figures EST review .He will attend
preparation of PLI/RPLI schedules both pay and cash recovery
and submission. Attend the work relating to payment of
PLI/RPLI maturity/surrender/loan value Payment thro
cheque/SB credit and do dispatch work and note the date of
payment in the register. Will attend work related to bill print
and recovery schedules in duplicate and all schedules printouts
in duplicate and dispatch one copy to DAP alongwith accounts
returns. He will attend for submission of first period and second
period accounts return to DAP. He will prepare Service
Discharge Benefit scheme list of GDS on the monthly basis
which implemented wef 01.04.2011. Will attend creation of CSV
files of PLI/RPLI pay recovery schedules and mailed to CPC
section on monthly basis.Will attend sending hard copies of
recovery schedules pay/cash of PLI /RPLI to DPLI Kolkota. All
kinds Part-II receipts and payments relating to schedules
scrutinized and checked to the Sub Account daily basis and
guards against payment. Will special care against
Bank/Treasury drawing/ remittance and their tallying.Will make
data entry of NPC bill, tally bills paid schedule on daily basis.
Will attend the work relating to payment of NPC bills through
cheque. Will furnish certificate of all UCRcredits. Will watch
out the all receipts and payments schedules in r/o SO daily
a/c/HO summary on the daily basis. He will attend sending of
copy of cash book to DDM PLI on daily basis. He will attend
compilation of PLI RPLI receipt in meghdoot/Mccamish and
payment figures tallied on the daily basis and same should be
entered in the FUND FLOW ENTRY and which was tallied with
DAP compiled figures also.Will attend submission of PLI/RPLI
fortnightly statement to be submitted to DO. He will attend the
PLI,RPLI data entries daily basis. All schedule/data received in
SO summary/ HO summary should be verified and tallied to
cash book on the daily basis. Will make data entry in the user
defined schedule for the data which are not fetched. Will
attend the work relating the data entry of all E-bill/mescom
receipts. All mescom receipts and payments are to be tallied
and consolidation to be submitted to MRHO monthly basis. He
will attend the uploading of A/C MIS datas on the daily basis. He
will prepare Remittance Advice and prompt dispatch and guard
against receipt of acknowledgement. He will attend Checking
of all PLI/RPLI payments vouchers. He will take out all print
outs of receipt/ payments schedules and arrange all payment
vouchers and prompt submission to DAP on the due dates. Will
attend to any work entrusted by PM.
12 CPC PA I Will attend to work such as review of PLI/RPLI policies and its acceptance.
[0900 – 1700] Will attend the duty of PLI/RPLI new proposals and policy service request
quality checker such as maturity claims, surrenders, loan, death claims,
revival and after sale service work in MCcamish and other correspondences
relating to . Will attend to submission of daily , fortnightly, monthly due
statements. Will attend email of CPC(PLI) and take action accordingly, such as
sending case files to other CPCs and calling for case files from other CPCs as
and when required for attending service request, will unlock user ids of sub
offices . Will hand over the consolidated daily collection report of PLI/RPLI in
McCamish to accounts branch for tallying with sub account branch.
13 CPC PA II Will check and scrutiny new business proposals received at CPC. Attend
[0900-1700] verification of service request application such as loan, revival, survival benefit,
maturity, D PR Book, D P Bond, etc. Will attend scanning, ECMS process, data
entry and printing PLI/RPLI letters and Policy Bonds and other correspondences
relating to. Will submit all the processed work in McCamish to the quality
checker. Will attend the disbursement of the financial payment transactions of
HO and SOS . Will attend scaning of legacy documents and uploading of
scanned files . To attend complaints and suggestions of the customers. Any
other work assigned by the Postmaster.
14 GDC/SBCO Will be preparing the consolidation of savings scheme of SO’s. Scanning of
[0900-1700] signature and photograph [KYC/CIF] of both HO and its SOs. Will attend to
work prescribed in Rule 459 of Postal Manual Vol VI part 1 regarding the
verification of withdralwas of Rs25000/= and above in BOs and Single Handed
SOs. Will be responsible for voucher checking and consolidation of savings
schemeof SO’s electronically. Will attend to all work connected with SB
scheme of SO including death claim cases of all SB scheme.Will attend to
any work entrusted by PM/ APM.
INSTRUCTIONS :

1. Counter PAs should attend the office 5 minutes in advance of the time fixed for opening
the counter and should get themselves ready with forms , registersetc for starting work at
the counter at the exact hours fixed
2. Counter PAs should not generally leave the counter when public are waiting for conducting
transactions /enquiries unless compelling reason to do so, in the public interest unless there
are unavoidable reason in which case they should inform the in charge of the section.
3. Transfer of cash and accountable articles from all officials to others should be done under
receipt to the recorded in the hand to hand receipt book.
4. Lunch break should be availed by turn by each official at the maximum of 30 minutes
without disturbing counter transactions.
5. Necessary safe guards should be observed by the officials operating the computers .

6. All officials should keep their computer and accessories clean.


7. All officials should keep office neat and tidy.
8. Staff working on CBS should not issue password with any other officials of his office, or CPC or
cept team members or any other persons.

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